awaytravel.com FAQ

What is awaytravel.com?

Awaytravel.com is the official website for Away, a prominent direct-to-consumer brand specializing in luggage and travel accessories.

Read more about awaytravel.com:
awaytravel.com Review & First Look
awaytravel.com Pros & Cons
Is awaytravel.com Legit?
Awaytravel.com Features
Is awaytravel.com a Scam?
How to Get the Best Awaytravel.com Deals
Awaytravel.com Alternatives

The company sells a range of hardside and softside suitcases, various travel bags (backpacks, duffles, totes), and packing organizers directly to consumers online and through its physical retail stores.

Is awaytravel.com legitimate and trustworthy?

Yes, awaytravel.com is a legitimate and trustworthy company. Awaytravel.com Alternatives

It operates 17 physical retail stores globally, has a strong public reputation, is frequently featured in major media, and offers clear customer-friendly policies like free shipping, a 100-day return window, and a limited lifetime warranty on its luggage.

Does awaytravel.com offer free shipping?

Yes, awaytravel.com offers free shipping on all luggage orders within the regions it serves (e.g., US, UK, Canada). For other accessories or orders below a certain threshold, standard shipping fees may apply.

What is the return policy for awaytravel.com?

Awaytravel.com offers a generous return policy, allowing free returns and exchanges for the first 100 days on unused items.

This provides ample time for customers to decide if the product meets their expectations.

Do Away suitcases come with a warranty?

Yes, Away suitcases are guaranteed by a limited lifetime warranty. How to Get the Best Awaytravel.com Deals

This warranty covers functional damage to the shell, wheels, handles, and zippers of the luggage, providing peace of mind for the customer.

How can I find an awaytravel.com coupon code or promo code?

You can find awaytravel.com coupon code or awaytravel.com promo code by signing up for their email newsletter (often providing a first-time purchase discount), checking their “Sale” section, or by looking for seasonal promotions around holidays like Black Friday, Cyber Monday, or summer travel season. Sometimes, travel influencers or affiliate websites may also share codes.

Where can I find awaytravel com reviews?

You can find awaytravel com reviews directly on their website, where they feature customer testimonials. Additionally, extensive reviews are available on independent platforms like Trustpilot, Google Reviews, various travel blogs, and social media, providing a broader perspective from numerous users.

Does Away have physical stores?

Yes, Away has 17 physical stores located in major cities across the US (e.g., Austin, Boston, Chicago, Dallas, Houston, LA, NYC, Nashville, San Francisco, San Jose, Seattle, Washington DC), the UK (London), and Canada (Toronto).

How can I contact away travel customer service?

While immediate contact methods like a phone number aren’t prominently displayed on the homepage, the “Help” link leads to a comprehensive FAQ section. Is awaytravel.com a Scam?

Within the FAQ or on a dedicated contact page (which you might find via the FAQ), you should be able to find direct contact options like email, phone number, or live chat.

What types of luggage does Away sell?

Away sells a variety of luggage types, including hardside and softside suitcases, in different sizes such as Carry-On (The Carry-On, The Bigger Carry-On, The Carry-On Flex) and Checked Luggage (The Medium, The Large, The Trunk). They also offer aluminum luggage.

What kind of bags does Away offer besides suitcases?

Beyond suitcases, Away offers a diverse range of bags, including backpacks, duffles, totes, crossbodies, garment bags, and specialized products like diaper bags.

Does Away offer a kids’ collection?

Yes, Away offers a dedicated Kids Collection which includes smaller luggage and backpacks designed specifically for children.

What is “Travel now, pay later” on awaytravel.com?

“Travel now, pay later” refers to a financing option, typically offered through a third-party service, that allows customers to pay for their purchases in installments. Awaytravel.com Features

It is crucial for individuals to verify that these options are interest-free to ensure they align with ethical financial practices.

Does Away sell travel accessories?

Yes, Away sells a variety of travel accessories, including packing organizers (packing cubes), toiletry bags, tech organizers, small leather accessories, luggage tags, and charms.

What is “The Away Pages” blog?

“The Away Pages” is Awaytravel.com’s blog section, which provides helpful content such as packing guides, travel tips, and advice for different types of trips (e.g., business travel, family travel).

Can I compare different Away luggage products on the website?

Yes, the website offers comparison tools such as “Compare Carry-Ons,” “Compare checked,” “Compare materials,” and “Compare bags” to help customers understand the differences between various products and make informed decisions.

How can I track my Away order?

After placing an order on awaytravel.com, you should receive a confirmation email with tracking information. Is awaytravel.com Legit?

You can typically use this tracking number on the shipping carrier’s website or through your account on Awaytravel.com to monitor your order’s status.

What is the average price range for Away luggage?

Away luggage generally falls into the mid-to-high price range.

Carry-on suitcases typically range from $295 to $345, while larger checked luggage can range from $395 to $435. Bags and accessories vary from $75 to $275.

Are Away bags suitable for business travel?

Yes, Away bags, particularly their larger backpacks, garment bags, and various carry-on sizes, are often suitable for business travel.

Their blog also provides specific guides like “Stress-Free Business Trip Packing” to assist business travelers. awaytravel.com Pros & Cons

What is the mission and values of Away?

Away’s stated mission and values include the belief that “the more we travel, the better we all become” and a commitment to creating equitable access to the benefits of travel for everyone.

This reflects a brand philosophy focused on the transformative power of travel.