Azcrashdoctors.com Review

Based on looking at the website, Azcrashdoctors.com presents itself as a network of medical and legal professionals specializing in auto accident trauma care in Arizona.

They emphasize “no out-of-pocket cost” medical care, covered by auto insurance, and offer services like medical evaluations, legal team coordination, complimentary transport for qualified individuals, and assistance with rental vehicles.

While the site provides contact information and testimonials, a comprehensive review reveals several areas where it falls short of what a truly trustworthy and transparent service in the medical and legal referral space should offer.

Here’s an overall review summary:

• Overall Legitimacy: Appears to operate as a referral service for accident victims, but lacks detailed transparency regarding the network of doctors and legal partners.
• Transparency: Low. The website provides general claims but lacks specific information about the qualifications of individual doctors or the legal firms within their “network.”
• User Experience: Website is straightforward to navigate, focusing on immediate contact and information requests.
• Ethical Considerations: The “no out-of-pocket cost” model, while appealing, can sometimes lead to inflated billing practices or a focus on maximizing claims rather than solely patient well-being, though the website doesn’t explicitly state this. The reliance on auto insurance coverage could indirectly impact future premiums.
• Trustworthiness: Moderate to Low. The lack of specific clinician profiles, partner law firm details, and detailed information about their operational model raises questions.
• Information Depth: Limited to general descriptions of services, rather than in-depth resources on medical conditions or legal processes.
• Customer Support: Offers 24/7 call/text and a consultation form.

The website’s primary focus is on immediate lead generation getting users to call or fill out a form, which is typical for referral services.

However, for a service dealing with critical medical and legal matters after an accident, the absence of crucial details about the professionals involved is a significant drawback.

A trusted platform would ideally provide clear profiles of doctors, their specializations, and the legal partners, allowing individuals to make informed decisions.

The emphasis on “no out-of-pocket cost” also warrants careful consideration, as it implies a heavy reliance on insurance claims, which can have long-term financial implications for the accident victim, even if not directly billed.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Best Alternatives for Ethical and Transparent Services Medical/Legal Referral & Support

For those seeking transparent, ethical, and high-quality medical and legal support, especially after an accident, it’s crucial to seek out services that prioritize clarity, patient well-being over claim maximization, and direct access to verifiable professional credentials.

Here are some alternatives focusing on transparency and comprehensive support:

• American Bar Association Lawyer Referral Service: A well-established and reputable resource for finding qualified legal professionals across various specializations. It offers a structured way to connect with lawyers, ensuring adherence to professional standards.
• Zocdoc: While not specifically for accident cases, Zocdoc is excellent for finding and booking appointments with verified medical professionals across a wide range of specialties. Users can see doctor profiles, read reviews, and check insurance compatibility, promoting transparency.
• FindLaw: A comprehensive online legal resource that allows users to find lawyers by practice area and location. It provides detailed lawyer profiles, articles on legal topics, and a directory to help individuals make informed choices.
• Physician and Hospital Directories e.g., American Medical Association, local hospital websites: Directly accessing directories from official medical associations or reputable hospital systems allows you to search for board-certified doctors in your area. This bypasses intermediaries and gives you direct access to credentials.
• Indeed.com for finding medical offices directly hiring: While not a direct referral service, searching for medical offices or clinics directly on job sites can sometimes reveal specific practices and their specializations, enabling direct contact and inquiry.
• ConsumerAffairs.com for legal services reviews: This site provides consumer reviews and ratings for various legal services, offering insights into real-world experiences. It helps in evaluating the reputation and service quality of law firms.
• Nolo.com: Nolo offers a vast library of legal articles, books, and software, empowering individuals to understand their legal rights and options. While not a direct referral service, it provides valuable information for those navigating legal processes, including finding legal help.

Azcrashdoctors.com Review: A Deeper Dive into Transparency and Trust

Based on an assessment of its online presence, Azcrashdoctors.com positions itself as a streamlined solution for individuals involved in auto accidents, promising comprehensive medical and legal care with “no out-of-pocket costs.” This model, while attractive, necessitates a rigorous examination of transparency, the specifics of their network, and the true value proposition.

Unfortunately, the website’s approach leaves a significant number of crucial questions unanswered, raising concerns about the depth of their service and the autonomy of the patient.

Azcrashdoctors.com: Initial Impressions and Service Claims

The website presents a clear, albeit general, message: they connect auto accident victims with medical doctors specializing in trauma and legal/insurance experts.

The core promise revolves around convenience and cost-coverage, assuring users that their auto insurance will handle expenses.

• Front-Page Claims:
  • “Get the very best no out-of-pocket cost medical care.”
  • “100% Covered By Auto Insurance.”
  • “Access to the Best Auto Accident Medical Experts Near You.”
  • “Complimentary Transport For Those Who Qualify.”
  • “Free Consultation.”
• Call to Action: Predominantly encourages users to call or fill out a form for a “free consultation” or to request a police report. This immediate push for contact, without substantial preliminary information, is a common tactic for lead generation services.
• User Experience: The website is visually clean and easy to navigate. Key information is presented in digestible blocks, and the contact options are prominently displayed. This simplicity, however, often masks a lack of detailed operational insight.
• Key Missing Information: There’s a notable absence of specific names of doctors or legal firms, their qualifications beyond “specialized experience,” or the exact nature of their network’s structure. This generic portrayal makes it difficult for potential users to verify the claims independently.

Azcrashdoctors.com: Features and Functionality

The website outlines several features aimed at simplifying the post-accident process for victims.

These features focus heavily on convenience and removing perceived financial burdens.

• Core Service Offerings:
  • Medical Evaluation: Promises a thorough examination by “specialized auto injury medical doctors.” The diagnosis then guides treatment recommendations.
  • Legal & Insurance Coordination: The service claims to work “closely with your legal team” to ensure insurance covers medical expenses. This suggests a referral model where they connect victims with attorneys.
  • Complimentary Transport: For eligible individuals, transport to office visits is offered until a rental vehicle is secured. They also assist with rental vehicle arrangements and damaged vehicle logistics.
  • Police Report Assistance: A prominent feature is the offer to help users obtain a free copy of their police report, a critical document for insurance and legal proceedings.
• Website Functionality:
  • Contact Forms: Multiple forms are strategically placed for “Medical Evaluation Request Appointment” and “Free Consultation.”
  • Direct Phone/Text: A consistent phone number is displayed, emphasizing 24/7 availability for calls or texts.
  • Informational Pages: Limited, but present, pages on “Arizona Auto Accident Stats,” “Whiplash FAQ,” and “Arizona Auto Accident FAQ.” These provide general information rather than in-depth medical or legal advice specific to their network.
  • Testimonials: Features several positive customer testimonials, which are common trust signals but should be viewed alongside independent verification.
• What’s Not Clear: While the features seem beneficial on the surface, the mechanism of how these services are delivered remains vague. Is it a direct medical practice, a referral agency, or a hybrid? The site doesn’t specify if the “Crash Doctors” are employed by AZ Crash Doctors or are independent practitioners they refer to. This lack of structural transparency is a significant concern for any service that promises comprehensive care.

Azcrashdoctors.com: Red Flags and Areas of Concern

While the concept of simplifying post-accident care is appealing, several aspects of Azcrashdoctors.com’s presentation raise red flags, particularly from a consumer protection and ethical standpoint.

• Lack of Specifics on Medical Professionals: The website repeatedly mentions “experienced, first-rate medical doctors” and “specialized auto injury medical doctors” but provides zero names, credentials, or profiles of these doctors. Users cannot verify if the doctors are board-certified, what their specific specializations are, or their experience beyond a general claim. This is a critical omission for a service handling medical care.
• Vague “Network” Definition: The site describes itself as a “network of medical, legal, and insurance experts.” However, the exact nature of this network is unclear. Is it a formal group practice, a loose referral arrangement, or something else? Without knowing the structure, it’s difficult to assess potential conflicts of interest or the quality control mechanisms in place.
• “No Out-Of-Pocket Cost” Implications: While attractive, this model often means that the entire cost of treatment is billed to the auto insurance policy. In some cases, this can lead to:
  • Inflated Billing: Medical providers and attorneys working on a contingency or insurance-funded basis might be incentivized to maximize treatment duration or costs to increase their own fees.
  • Impact on Insurance Premiums: Even if not directly paid by the individual, excessive claims can influence future insurance premiums.
  • Limited Patient Choice: Patients might feel pressured to accept the recommended treatments and providers within the “network” rather than seeking independent opinions or exploring other options.
• Absence of Legal Partner Details: Similar to medical professionals, there’s no mention of specific law firms or attorneys within their “legal team.” This means users are essentially entering into a legal relationship without knowing who their counsel will be or their specific track record.
• Focus on Lead Generation: The overwhelming emphasis on calling or filling out a form, without providing substantial, verifiable information upfront, suggests a business model heavily focused on acquiring leads rather than educating the consumer. Trustworthy services prioritize informed consent and transparency before engagement.
• Limited Educational Content: While there are some FAQs, the depth of information on medical conditions, legal processes, or insurance nuances is minimal. A comprehensive service should empower individuals with knowledge, not just funnel them into a process.
• No Clear Process for Disputed Claims: What happens if the insurance company disputes a claim, or if the “no out-of-pocket cost” promise falters due to policy limitations? The website offers no transparency on how such situations are handled, leaving potential users vulnerable.

Ethical Considerations in Medical and Legal Referral Services

Transparency and patient advocacy should be paramount.

• Conflicts of Interest: When a network controls both medical and legal referrals, there’s a potential for conflicts of interest. The medical provider might feel pressure to support the legal case, or the legal team might steer clients towards specific medical providers, potentially compromising independent medical judgment or the patient’s best interests.
• Patient Autonomy: Patients should have the freedom to choose their medical providers and legal counsel. A service that funnels individuals into a closed network, even with the promise of “no cost,” can subtly limit this autonomy.
• Informed Consent: True informed consent extends beyond agreeing to treatment. It includes understanding the financial implications, the quality of care, and the credentials of the professionals involved. A website that withholds these details makes genuine informed consent difficult.
• Fair Billing Practices: The “no out-of-pocket cost” model can sometimes be a precursor to aggressive billing practices towards insurance companies. While not directly affecting the patient’s wallet at the moment, it contributes to rising healthcare costs and can be unethical if not handled with utmost integrity.
• Protection of Personal Data: Given that users are asked to submit sensitive personal information including details about an accident, the website’s privacy policy while linked needs to be robust and clearly communicated how data is used and protected.

Azcrashdoctors.com Alternatives

For those seeking assistance after an auto accident, prioritizing transparency, verifiable credentials, and patient-centric care is crucial.

Instead of relying on a potentially opaque referral service, consider these ethical and reputable alternatives that empower you with choice and information: Crst.net Review

1. American Bar Association Lawyer Referral Service

   • Key Features: Connects users with pre-screened, qualified lawyers in their area. offers a wide range of legal specialties. operates as a non-profit.
   • Pros: Highly reputable. lawyers are vetted. clear process for finding legal representation.
   • Cons: Might involve initial consultation fees, depending on the lawyer.
   • Average Price: Varies based on lawyer and case, but initial consultations might be low-cost or free.

2. Zocdoc

   • Key Features: Comprehensive directory of medical professionals. allows filtering by specialty, location, and insurance. displays verified patient reviews. online appointment booking.
   • Pros: High transparency regarding doctor credentials and patient feedback. empowers user choice.
   • Cons: Not specific to accident claim management, but excellent for finding doctors.
   • Average Price: Varies based on insurance and doctor, but Zocdoc itself is free to use.

3. FindLaw

   • Key Features: Extensive lawyer directory with profiles. legal articles and resources. search by practice area and location.
   • Pros: Provides detailed lawyer bios and firm information. educational content. well-established.
   • Cons: Less personalized than a direct referral service.
   • Average Price: Free to browse. lawyer fees vary.

4. Physician and Hospital Directories e.g., American Medical Association, local hospital websites

   • Key Features: Direct access to verified doctor credentials, hospital affiliations, and specialties. often provides contact information directly.
   • Pros: Ultimate transparency as you are going straight to the source. ensures doctors are licensed and often board-certified.
   • Cons: Requires more proactive searching. doesn’t offer “network” benefits like transport.
   • Average Price: Varies based on doctor and insurance.

5. Nolo.com

   • Key Features: Extensive library of legal articles, books, and self-help guides. lawyer directory. helps understand legal rights and processes.
   • Pros: Empowers users with knowledge. clear, user-friendly explanations of complex legal topics. reputable source of legal information.
   • Cons: Primarily an educational resource, finding a lawyer is secondary.
   • Average Price: Free access to most articles. books and software for purchase.

6. ConsumerAffairs.com for legal services reviews

   • Key Features: Gathers consumer reviews and ratings for various legal services and firms. helps in evaluating reputation and service quality.
   • Pros: Provides real-world insights from other users. helps assess trustworthiness before engagement.
   • Cons: Reviews can be subjective. not a direct referral service.
   • Average Price: Free to browse.

7. Amazon: “Personal Injury Law Books”

   

   • Key Features: Access to numerous books written by legal experts on personal injury law, explaining rights, processes, and what to expect.
   • Pros: Empowers individuals with foundational knowledge. can help in asking the right questions when engaging with legal counsel.
   • Cons: Requires self-study. not a substitute for professional legal advice.
   • Average Price: $15-$50 per book.

These alternatives prioritize empowering the user with information, enabling them to make informed decisions about their medical care and legal representation.

This approach aligns better with ethical principles by emphasizing transparency, patient choice, and professional accountability. Ceulmt.com Review

How to Evaluate Medical and Legal Services Ethically

When seeking assistance after an accident, the process can be overwhelming.

However, adopting a discerning approach is essential to ensure ethical treatment and the best possible outcome.

• Verify Credentials Directly: For medical professionals, check state licensing boards e.g., Arizona Medical Board and specialty board certifications. For attorneys, confirm their standing with the State Bar of Arizona.
• Seek Independent Opinions: Do not rely solely on a single referral source. Get multiple medical opinions regarding your injuries and rehabilitation plan. Similarly, interview several attorneys before choosing one.
• Understand Fee Structures: If “no out-of-pocket cost” is promised, get a clear, written explanation of how the medical and legal fees are covered, what percentage of the settlement goes to whom, and what happens if there’s no settlement or if costs exceed coverage.
• Read Contracts Carefully: Before signing any agreements with medical providers or legal counsel, read every clause thoroughly. Pay attention to clauses regarding billing, referrals, and termination of services.
• Ask for Specifics: Don’t settle for vague promises. Ask for the names and direct contact information of the doctors and attorneys you will be working with. Inquire about their experience with cases similar to yours.
• Research Online Reviews and Reputation: While the website may have selected testimonials, seek out independent reviews on platforms like Google, Yelp, or legal directories like Avvo and Lawyers.com.
• Beware of High-Pressure Tactics: Ethical services focus on informing and assisting, not pressuring you into signing up immediately. If you feel rushed or coerced, it’s a significant red flag.

Understanding “No Out-of-Pocket Cost” and Its Implications

The phrase “no out-of-pocket cost” for medical care after an auto accident is a powerful marketing tool, designed to alleviate immediate financial fears.

However, it’s crucial to understand the underlying mechanics and potential long-term implications.

• Lien-Based Treatment: Often, “no out-of-pocket cost” means the medical providers are treating patients on a medical lien. This means they agree to delay billing until your personal injury case is settled. Once a settlement is reached, the medical bills are paid directly from that settlement. If there’s no settlement, or if the settlement is insufficient, the patient may still be responsible for the bills, though this varies by agreement and state law.
• Attorney-Client Relationship: When a legal team is involved, they typically work on a contingency fee basis. This means they only get paid if they win your case, and their fee is a percentage of the settlement. They often work in conjunction with medical providers who are also treating on a lien.
• Potential for Over-Treatment: In a system where medical providers are paid from the settlement, there can be an incentive for over-treatment or excessive diagnostic testing to increase the overall medical bill, which in turn can lead to a larger settlement and thus, larger fees for both medical and legal parties. This is an ethical concern as it prioritizes financial gain over medically necessary care.
• Impact on Settlement Value: A significant portion of any settlement will go towards covering medical bills and legal fees. While you might not pay “out of pocket,” a large chunk of your awarded compensation will be allocated to these costs. Understanding these deductions upfront is vital.
• Future Insurance Premiums: While your current insurance may cover the costs, a history of significant claims, even if not directly paid by you, can influence future insurance rates or even your ability to secure certain types of coverage.

From an ethical perspective, individuals should be fully informed about these dynamics before committing to such services.

Transparency about the lien process, potential deductions from a settlement, and the exact payment terms with medical and legal partners is paramount.

How to Cancel Azcrashdoctors.com Engagement

Given that Azcrashdoctors.com primarily functions as a referral and consultation service, “canceling” an engagement would typically involve discontinuing communication and not proceeding with their recommended services or referrals.

There isn’t a “subscription” in the traditional sense.

• Discontinuing Communication: If you’ve contacted them for a free consultation or police report and decide not to proceed, simply cease communication. You are not obligated to continue using their services after an initial inquiry.
• Withdrawal from Services: If you have already started receiving medical care or have been referred to an attorney through their network, you would need to:
  • Notify the Medical Provider: Inform the medical clinic or doctor directly that you wish to discontinue their services. Request a copy of your medical records.
  • Notify the Attorney if applicable: If you’ve formally retained an attorney referred by them, you would need to send a written notice of termination of the attorney-client relationship. This is a formal process. The attorney may have a claim for any work already performed quantum meruit even if on a contingency.
  • Address Liens: If you signed any medical liens, understand your obligations. You might still be responsible for the costs of treatment already received, even if you switch providers.
• No “Free Trial” Cancellation: The website offers a “free consultation” and a “free police report,” but these are one-time offers, not subscriptions or trials that require cancellation. You simply don’t proceed with the subsequent steps if you’re not satisfied.
• Data Deletion Request: Under privacy regulations like CCPA in California, though not explicitly stated for AZ Crash Doctors if they operate outside AZ, you may have the right to request deletion of your personal data they have collected. Check their privacy policy for details on how to make such a request.

Important Note: Before discontinuing any medical treatment or legal representation, especially after an accident, it is highly advisable to seek independent legal counsel to understand the implications for your case, any existing liens, or formal agreements. Abruptly stopping treatment or changing attorneys can negatively impact your personal injury claim.

Azcrashdoctors.com Pricing Implied Model

Based on the website’s claims, Azcrashdoctors.com operates on a model where there are “no out-of-pocket costs” for the patient. Drone4hire.us Review

This implies a specific pricing and payment structure, though the exact percentages or agreements are not disclosed to the public.

• Medical Care Payment: The website states, “100% Covered By Auto Insurance” and “Never An Out-Of-Pocket Costs For You.” This strongly suggests a medical lien model.
  • How it Works: Medical providers within the Azcrashdoctors network or those they refer to treat the accident victim without demanding upfront payment. Instead, they place a lien on any future settlement or judgment the victim receives from their personal injury claim.
  • Source of Funds: When the legal case settles, the medical bills are paid directly from the settlement proceeds before the remaining funds are disbursed to the accident victim.
• Legal Representation Payment: While not explicitly detailed, it’s highly probable that any referred legal counsel operates on a contingency fee basis.
  • How it Works: The attorney receives a percentage of the final settlement or award if the case is won. If the case is lost, the client typically does not pay attorney fees though they might be responsible for litigation costs like court filing fees, deposition costs, etc., which vary by agreement.
  • Standard Percentages: Contingency fees in personal injury cases typically range from 25% to 40% of the gross settlement, with 33.3% one-third being very common if the case settles before litigation, and 40% if it goes to trial.
• Azcrashdoctors’s Revenue Model: How Azcrashdoctors.com itself generates revenue is not transparently stated. It could be through:
  • Referral Fees: Receiving a fee from the medical providers or legal firms for each referred client.
  • Direct Employment: If they directly employ doctors and attorneys, their revenue comes from the medical bills and legal fees generated.
  • Network Partnership Agreements: A more complex arrangement where they facilitate the network and receive a portion of the collective revenue.
• No Upfront Fees to Azcrashdoctors: The emphasis on “free consultation” and “no out-of-pocket costs” means the user is not directly paying Azcrashdoctors.com for their service or referrals upfront. The cost is indirectly built into the medical bills and legal fees paid out of the eventual settlement.

Key Takeaway: While the “no out-of-pocket cost” is appealing, it’s essential to understand that the costs are still very real and will be borne by your insurance company or deducted from your settlement. The lack of transparency on the exact financial arrangements and how the “network” itself benefits from these arrangements is a significant area of concern for potential users.

FAQ

What is Azcrashdoctors.com?

Azcrashdoctors.com is a website that claims to connect individuals involved in auto accidents with a network of medical, legal, and insurance experts for trauma care and legal assistance, promising “no out-of-pocket cost” medical treatment.

Is Azcrashdoctors.com legitimate?

While the website appears to offer genuine services, its legitimacy as a fully transparent and ethical referral service is questionable due to a lack of specific details about its network of doctors and legal partners, raising concerns about transparency and potential conflicts of interest.

How does Azcrashdoctors.com ensure “no out-of-pocket cost”?

Azcrashdoctors.com states that medical expenses are “100% Covered By Auto Insurance,” implying a medical lien model where costs are billed directly to the auto insurance or paid out of a future settlement, rather than upfront by the patient.

What kind of doctors does Azcrashdoctors.com refer to?

The website claims to refer to “experienced, first-rate medical doctors who have specialized experience with auto accident trauma,” but it does not list any specific names, credentials, or profiles of these doctors.

Do I pay Azcrashdoctors.com directly for their service?

No, the website emphasizes “no out-of-pocket costs” and “free consultations,” suggesting that their service fee is implicitly covered through the medical billing and legal fees paid from an insurance settlement.

Can I choose my own doctor or lawyer through Azcrashdoctors.com?

The website implies they connect you with “Access to the Best Auto Accident Medical Experts Near You” and work “closely with your legal team,” but it doesn’t explicitly state if users have direct choice or if they are referred to specific providers within their network.

What happens if my auto insurance doesn’t cover the full cost?

The website states “100% Covered By Auto Insurance,” but it does not explicitly outline what happens if an insurance policy has limitations or if a claim is disputed and does not cover the full cost of treatment.

Does Azcrashdoctors.com help with getting a police report?

Yes, the website prominently offers to help users obtain a copy of their police report free of charge, stating it’s critical for insurance and legal matters. Fl-estateplanning.com Review

Are the testimonials on Azcrashdoctors.com real?

The website features several positive testimonials from individuals identified by their names and associated with Google Reviews, but independent verification of these reviews is always recommended.

How do I contact Azcrashdoctors.com?

You can contact Azcrashdoctors.com by calling or texting their listed phone number 480-618-6801 or 480-299-4655 or by filling out one of the consultation request forms on their website.

What information do I need to provide for a consultation?

Typically, for a free consultation or medical evaluation request, you’ll need to provide your name, contact information, details about your car accident, and potentially your insurance information.

Does Azcrashdoctors.com offer legal advice?

The website positions itself as connecting users with “legal experts” and “legal team,” implying referral to attorneys who would provide legal advice, rather than providing the advice directly themselves.

Are there any hidden fees with Azcrashdoctors.com?

The website explicitly states “never an out-of-pocket costs for you,” but the implied payment model through insurance settlements means significant portions of a potential settlement will go towards medical and legal fees, which are not direct “hidden fees” but are often opaque to the client.

How quickly can I get an appointment through Azcrashdoctors.com?

The website emphasizes 24/7 availability for calls and texts to “get answers to your questions” and arrange a free consultation, implying a prompt response for scheduling.

What if I’m not satisfied with the doctor or lawyer referred by Azcrashdoctors.com?

The website does not provide specific information on a process for dissatisfaction or how to change providers if you are not satisfied with the medical or legal professionals they refer you to.

Is Azcrashdoctors.com affiliated with any specific insurance companies?

The website states they work with auto insurance policies to cover costs, but it does not specify any direct affiliations or partnerships with particular insurance companies.

What are the operational hours for Azcrashdoctors.com?

Azcrashdoctors.com states they are “available 7 days a week” for inquiries and consultations, and their phone numbers are listed as “24/7.”

Can Azcrashdoctors.com help if I don’t have medical insurance?

Yes, the website mentions that if you do not have medical insurance, your auto insurance policy likely includes coverage for chiropractic treatment following an accident, implying they can assist in such cases. Emma42.com Review

What geographical area does Azcrashdoctors.com serve?

The website mentions “Valley Wide Locations” and “locations across the Valley,” indicating their services are primarily focused on the Phoenix Valley area in Arizona.

Does Azcrashdoctors.com handle all types of auto accident injuries?

The website specifically mentions “auto accident trauma” and “whiplash,” suggesting a focus on common injuries sustained in car accidents, but it doesn’t list an exhaustive scope of injuries they handle.