Bedinabox.com Reviews

Based on checking the website, BedInABox.com appears to be a legitimate online retailer specializing in memory foam mattresses that are compressed and shipped directly to consumers in a box.

The company highlights its pioneering role in the “bed-in-a-box” concept, having launched its first such mattress in 2006. Their offerings include various mattress models designed with features like CoolRest™ Gel memory foam for cooling and CertiPUR-US® certification, ensuring safety and quality.

The site emphasizes benefits like free shipping, a 120-night trial, and a 20-year warranty, aiming to simplify the mattress buying process and provide a risk-free experience for customers seeking comfortable and supportive sleep solutions.

They also manufacture their own foam in North Carolina, a unique aspect among many competitors. Forsythglazing.co.uk Reviews

The concept of a comfortable, supportive sleep environment is a fundamental human need, and choosing a mattress is a significant decision that impacts daily well-being.

A good mattress can contribute to better sleep quality, which in turn affects physical health, mental clarity, and overall productivity.

When seeking a new mattress, it’s prudent to consider factors like material, firmness, cooling properties, and support, along with the company’s policies on trials, warranties, and returns.

Platforms like BedInABox.com offer a convenient way to access a variety of options, making the selection process more accessible from the comfort of one’s home.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt. Wmf.com Reviews

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

BedInABox.com Review & First Look

Based on the website, BedInABox.com presents itself as an established player in the mattress-in-a-box market, with a history dating back to 2006. This longevity suggests a certain level of stability and experience in an otherwise crowded market.

The site’s aesthetic is clean and professional, making navigation straightforward.

Key elements like current sales e.g., “Up to 35% off mattresses” for Memorial Day are prominently displayed, immediately drawing attention to potential savings. Scottishbullion.co.uk Reviews

Initial Impressions of the User Experience

The user experience on BedInABox.com feels intuitive.

The main navigation is clear, offering direct access to mattresses, bundles, and information sections like FAQs and warranty details.

Product images are high quality, showcasing the different mattress models.

The site also incorporates a “Shop By Size” filter, which is a practical feature for users who already know their desired mattress dimensions.

• Ease of Navigation: Simple menu structure, easy to find product categories.
• Visual Appeal: Clean design, clear product photography.
• Prominent Information: Sales, trust signals, and key benefits are visible.

Trust Signals and Credibility

The website makes an effort to build trust with potential customers. Rejectmycar.com Reviews

This is crucial in online retail, especially for high-ticket items like mattresses. They prominently feature:

• Trustpilot Score: A 4.9 rating and “Trusted Store” badge from Trustpilot are displayed, indicating strong positive customer feedback from an independent review platform. This is a significant indicator of customer satisfaction.
• NapLab Score: A 9.62 NapLab Score is also shown, suggesting favorable ratings from a recognized sleep product review site.
• Customer Testimonials: Numerous 5-star reviews with specific comments from “real sleepers” Brian M., Kathleen O., Randy S., Sarah G. are featured for various mattress models Original, Tranquillium®, Azul®, Dual Hybrid®, Eco-Lux®. These testimonials offer social proof and insights into user experiences regarding comfort, support, and cooling.
• Certifications: The mention of “CertiPUR-US® certified” is a key indicator of product safety, ensuring that the foam meets rigorous standards for content, emissions, and durability. This is a crucial detail for health-conscious consumers.

BedInABox.com Features

BedInABox.com emphasizes several core features across its product lines and service model, designed to enhance the customer experience and distinguish its offerings.

These features range from innovative mattress technology to consumer-friendly policies.

Mattress Technology and Construction

The mattresses offered by BedInABox.com primarily utilize memory foam, often incorporating specific technologies aimed at improving comfort and temperature regulation.

• CoolRest™ Gel Memory Foam: This proprietary technology is highlighted as a key component in several models, including the Original and Tranquillium® mattresses. The purpose is to dissipate heat and prevent the common issue of memory foam sleeping hot, thereby promoting a cooler sleep environment.
• Multilayer Foam Construction: Mattresses like the Original 11 inches and Tranquillium® 12 inches are built with multiple foam layers. This design typically aims to provide a balance of pressure relief, support, and durability, with different layers serving specific functions e.g., comfort layer, transition layer, support core.
• UltraCool® Soft Knit Cover: The Azul® mattress features this type of cover, combined with an “advanced cooling system,” indicating a focus on comprehensive temperature management for sleepers who prioritize coolness.
• Hybrid Options: For those who prefer a combination of foam and traditional spring support, the Dual Hybrid® and Original Hybrid models are available. The Dual Hybrid®, for instance, boasts a high coil count for advanced pressure relief, merging the benefits of memory foam contouring with the responsive feel of springs.
• Eco-Friendly Materials: The Eco-Lux® mattress stands out for its use of “renewable materials” and a “breathable, moisture-wicking organic cotton cover.” This appeals to environmentally conscious consumers seeking a more natural sleep surface with minimal off-gassing.

Customer-Centric Policies and Services

Beyond the mattresses themselves, BedInABox.com offers a suite of policies designed to build confidence and streamline the purchasing process. Softices.com Reviews

• Free Shipping and Returns: The website clearly states “Free Shipping And Returns!” for contiguous U.S. orders, typically within 2-5 days. This eliminates a common barrier to online mattress purchases.
• 120-Night Risk-Free Trial: This extensive trial period allows customers to test the mattress for an extended duration after a mandatory 60-day adjustment period. The policy explicitly states, “You pay for nothing if you’re not satisfied,” highlighting a commitment to customer satisfaction. However, it’s important to note the specific clause: “We don’t accept RMA requests until after a full 60 day trial, nor do we accept exchanges for another mattress. The return policy is designed to make sure BedInABox.com delivers a high-quality mattress that will fit your specific needs and help you get a better night’s rest.” This implies a focus on finding the right fit initially rather than offering easy exchanges.
• 20-Year Warranty: Most BedInABox® mattresses come with a “20-year limited warranty” covering manufacturing defects, with the Essential mattress having a 10-year warranty. This long-term commitment provides peace of mind regarding the mattress’s durability and the company’s confidence in its product.
• Direct-from-Manufacturer Model: BedInABox.com emphasizes that it manufactures its own foam and assembles/ships all mattresses from its North Carolina facility. This direct control over the production process is touted as a quality assurance measure, ensuring consistency and adherence to standards, utilizing “both domestic and imported components.”

BedInABox.com Pros & Cons

When evaluating BedInABox.com, it’s helpful to weigh its strengths against potential drawbacks based on the information presented on their website.

Pros of BedInABox.com

The website highlights several compelling advantages for consumers considering their mattresses.

• Established Brand and Experience: As an “industry pioneer” since 2006, BedInABox.com has significantly more experience than many newer bed-in-a-box companies. This long-standing presence suggests a refined product line and a stable business operation. In an industry that has seen many startups, this longevity is a strong positive.
• Direct Manufacturing Control: The fact that they “manufacture our own foam” in North Carolina and control the entire assembly and shipping process is a notable differentiator. This level of vertical integration can lead to better quality control, consistency, and potentially faster innovation compared to companies that outsource production.
• Comprehensive Trial and Warranty: The 120-night sleep trial, combined with a 20-year warranty for most models, offers substantial peace of mind. This extended trial period allows sufficient time for the body to adjust to a new mattress, while the long warranty demonstrates confidence in product durability.
• CertiPUR-US® Certification: This certification ensures that the foams used are made without harmful chemicals, flame retardants, heavy metals, or phthalates, and have low VOC Volatile Organic Compound emissions for indoor air quality. This is a critical health and safety benefit for consumers.
• Variety of Models: BedInABox.com offers a range of mattress types, including all-foam Original, Tranquillium®, Azul®, Eco-Lux® and hybrid Dual Hybrid®, Original Hybrid options, catering to different firmness preferences, sleeping styles, and cooling needs. The Eco-Lux® model also caters to eco-conscious consumers.
• Positive Customer Reviews: The consistently high ratings e.g., 4.9 on Trustpilot, 9.62 NapLab Score and numerous positive testimonials featured directly on the site suggest widespread customer satisfaction regarding comfort, pain relief, and cooling properties.

Cons of BedInABox.com

Despite the many positives, there are a few areas that might be considered limitations or require closer attention from consumers.

• Limited Physical Touchpoints: Like most online bed-in-a-box companies, BedInABox.com operates primarily online. This means customers cannot physically try out the mattresses before purchase, which can be a drawback for those who prefer an in-store experience. While the 120-night trial mitigates this, some prefer to feel the mattress first.
• Specific Return Policy Nuances: While generous, the return policy has specific conditions. Customers “don’t accept RMA requests until after a full 60 day trial,” meaning you must commit to trying the mattress for at least two months before initiating a return. Also, they “don’t accept exchanges for another mattress,” which means if you decide a different BedInABox model is better for you, you’d need to return the first one and then make a new purchase. Additionally, they “reserve the right to NOT sell a mattress to a customer who has previously returned one,” which is a unique clause.
• Foundations and Accessories Return Policy: The return policy for accessories like foundations is different from mattresses. Foundations are subject to a “$50 shipping charge and a 20% restocking fee,” and items like “Pillows, Bed Frames, Adjustable Foundations, Sheets, Pads/Protectors, and Toppers are not eligible for refund or the 120-Night Trial.” This is important for customers considering bundles or additional items.
• Focus on Memory Foam: While they do offer hybrid options, the primary focus and brand identity revolve around memory foam. Customers who prefer traditional innerspring mattresses without any foam layers might find their options more limited compared to broader mattress retailers.

BedInABox.com Alternatives

For consumers exploring mattress options beyond BedInABox.com, the market is rich with alternatives, both in the direct-to-consumer space and traditional retail.

Each offers different approaches to comfort, materials, and pricing, catering to diverse preferences. Fuseservices.co.uk Reviews

Online Mattress Competitors

The direct-to-consumer online mattress industry has grown significantly, with several companies offering similar bed-in-a-box models.

• Casper: One of the most well-known online mattress brands, Casper offers a range of foam and hybrid mattresses designed for balanced support and comfort. Their original mattress is highly popular, known for its zoned support.
  • Key Differentiators: Zoned support for targeted pressure relief, a wider array of sleep accessories, and a strong brand presence.
  • Trial Period: 100-night sleep trial.
  • Warranty: 10-year limited warranty.
• Purple: Unique for its Hyper-Elastic Polymer® grid layer, Purple mattresses offer a distinct feel that adapts to pressure points and allows for significant airflow, leading to excellent cooling and pressure relief.
  • Key Differentiators: Patented Purple Grid for unique pressure relief and cooling, durable construction.
• Saatva: Positioned as a luxury online mattress brand, Saatva offers a range of mattresses including innerspring, memory foam, and hybrid models. They distinguish themselves with white glove delivery and old mattress removal services.
  • Key Differentiators: Wide range of luxury models, free white glove delivery and old mattress removal, choice of firmness levels.
  • Trial Period: 365-night home trial.
  • Warranty: Lifetime warranty for many models.
• Helix Sleep: Helix specializes in personalized mattresses, using a quiz to recommend a mattress tailored to individual sleeping preferences, body type, and firmness needs. They offer both all-foam and hybrid options.
  • Key Differentiators: Personalized mattress recommendations, dual-sided firmness options for couples, hybrid construction.
  • Warranty: 10-15 year limited warranty, depending on the model.
• Nectar: Nectar is known for its all-foam memory foam mattresses that offer deep contouring and pressure relief. They often run aggressive promotions and offer a generous trial period.
  • Key Differentiators: Plush, contouring memory foam feel, long trial period, often includes free accessories with purchase.
  • Warranty: Forever warranty.

Traditional Retailers and Other Options

While online options are convenient, traditional retail stores and other specialized providers still hold a significant share of the market.

• Local Mattress Stores: Many local mattress retailers offer a diverse selection of brands e.g., Serta, Sealy, Tempur-Pedic, Simmons and allow customers to try out mattresses in person. This hands-on approach can be beneficial for those unsure about firmness or material preferences.
  • Benefits: Ability to test mattresses, immediate gratification often, personalized sales assistance, local delivery/setup.
  • Considerations: Higher overheads can lead to higher prices, less transparency in pricing compared to online.
• Department Stores e.g., Macy’s, Sears: These stores often have dedicated mattress departments featuring well-known brands. They provide a balance of in-person testing with the convenience of department store services like financing and returns.
  • Benefits: Wide brand selection, often run sales, can combine with other purchases.
  • Considerations: Sales staff may be less specialized, limited selection compared to dedicated mattress stores.
• Specialty Sleep Stores e.g., Sleep Number: Companies like Sleep Number offer highly specialized beds with adjustable firmness settings, catering to a very specific niche.
  • Benefits: Customizable comfort, advanced sleep tracking.
  • Considerations: Higher price point, proprietary technology.

When considering alternatives, it’s crucial to compare:

• Trial periods and return policies: How long do you have to try it, and what are the conditions for a return?
• Warranties: How long is the coverage, and what does it include?
• Materials and construction: What type of foam, coils, or other materials are used? Are they certified?
• Customer reviews: What are other users saying about comfort, durability, and customer service?
• Pricing and promotions: Are there any sales, bundles, or financing options available?

How to Cancel BedInABox.com Subscription

BedInABox.com primarily sells mattresses and related sleep products, not recurring subscriptions in the typical sense like a monthly box of goods. Therefore, the concept of “canceling a subscription” doesn’t directly apply to their core business model.

However, customers might be looking for information on how to cancel an order, return a mattress within the trial period, or understand policies related to financing agreements that might resemble a recurring payment. Gobble.com Reviews

Cancelling an Order Before Shipment

If you’ve just placed an order on BedInABox.com and wish to cancel it before it ships, this is generally the easiest scenario.

• Immediate Action Required: Time is of the essence. As soon as you realize you need to cancel, contact their customer service.
• Contact Method: The website prominently features their phone number: 1-800-588-5720. This is likely the most direct and efficient way to cancel an order that hasn’t shipped yet.
• Email or Chat: They also mention customer service specialists are available via “chat, email or call away.” If the phone isn’t an option, use their online chat feature or send an email through their contact page, clearly stating your order number and request for cancellation.
• Confirmation: Always request a confirmation email or reference number for your cancellation.

Returning a Mattress During the 120-Night Trial

This is the most common scenario for “cancellation” in the context of a mattress purchase. BedInABox.com offers a 120-night risk-free trial.

• Mandatory Trial Period: You must try the mattress for at least 60 days before you can initiate a return. The website explicitly states, “We don’t accept RMA requests until after a full 60 day trial.” This is to allow your body sufficient time to adjust to the new mattress.
• Window for Return Request: Once the 60-day mandatory trial period has passed, you have from the 60th day to the 120th day to request a Return Merchandise Authorization RMA number.
• How to Initiate a Return:
  1. Call Customer Service: You must call them at 1-800-588-5720 to request an RMA number. This is the official channel for initiating a return.
  2. RMA Number: Do not ship the mattress back without an RMA number, as it will likely not be processed.
  3. No Restocking or Reshipping Fees for Mattresses: The website states, “We do not charge a restocking fee or a reshipping fee on our mattresses.”
• Condition of Mattress: The mattress should be clean and free from damage to qualify for a return.
• No Exchanges: Note that BedInABox.com does not allow exchanges for another mattress model. If you want a different model, you must return your current mattress and then place a new order.
• Incorrect Orders: They “do not accept returns for incorrectly ordered mattresses.” It is the customer’s responsibility to measure their bed frame and ensure the correct size, model, and thickness are ordered. If unsure, contact their “Sleep Specialists” before ordering.
• Previous Returns: “BedInABox.com reserves the right to NOT sell a mattress to a customer who has previously returned one.” This is an important clause to be aware of.

Cancelling or Returning Bundles/Accessories

The return policy for items other than mattresses differs.

• Foundations: Mattress foundations can be returned within the 120-day trial period but are “subject to a $50 shipping charge and a 20% restocking fee.” They must be clean, include all pieces, and original packaging.
• Non-Refundable Items: Pillows, Bed Frames, Adjustable Foundations, Sheets, Pads/Protectors, and Toppers are not eligible for refund or the 120-Night Trial. This means if you buy a bundle that includes these items, only the mattress component may be returnable under the trial terms with the aforementioned fees/conditions for foundations.

Cancelling a Financing Agreement

If you financed your purchase through a third-party provider e.g., as low as 0% APR options offered via their “Learn More” link, cancelling the mattress purchase itself will typically trigger the cancellation of the financing agreement. However, you should:

• Confirm with BedInABox.com: Ensure they confirm the return and refund processed, which will then notify the financing provider.
• Contact the Financing Company: It’s always a good practice to directly contact the financing company as well to confirm the cancellation of your agreement and that no further payments are due after the return is complete.

In summary, for BedInABox.com, “cancellation” primarily means returning the mattress within their specified trial window and adhering to their return policy conditions. Wonderdays.co.uk Reviews

Always communicate directly with their customer service for the most accurate and up-to-date instructions.

BedInABox.com Pricing

BedInABox.com’s pricing structure is competitive within the online mattress market, often supplemented by ongoing sales and bundle deals.

Based on the homepage, they display both original prices and discounted prices, particularly during promotional periods like their Memorial Day Sale.

Mattress Model Pricing Sale Prices as of Memorial Day Sale

The website lists various mattress models with “Starting at” prices, which typically refer to the Twin size, and then shows the original price alongside the discounted sale price.

• Original 11” Multilayer Foam:
  • Starting at: $512.85 Original: $789
  • This is their foundational memory foam model, designed for cool, comfortable support.
• Tranquillium® Mattress 12” Three Layers of Memory Foam:
  • Starting at: $681.85 Original: $1,049
  • A thicker option for maximum support and comfort, also with CoolRest™ technology.
• Azul® 11” Medium-Soft Multilayer Foam with UltraCool® Cover:
  • Starting at: $610.35 Original: $939
  • Focuses on enhanced cooling and a medium-soft feel.
• Original Hybrid 11” Memory Foam + Spring Support:
  • Starting at: $649.35 Original: $999
  • Combines classic memory foam with added spring support for lift.
• The BedInABox Dual Hybrid® Mattress 13” Premium Foam + High Coil Count:
  • Starting at: $818.35 Original: $1,259
  • Their most advanced hybrid, offering significant pressure relief.
• Eco-Lux® Mattress 11” Plush Memory Foam with Renewable Materials:
  • Starting at: $883.35 Original: $1,359
  • Their eco-conscious option, featuring organic cotton and renewable materials.

It’s important to note that these “starting at” prices are for the smallest size Twin and prices will increase significantly for larger sizes like Queen or King. Vango.co.uk Reviews

For instance, a Queen size version of the Original mattress might be closer to the $800-$1000 range even on sale, depending on the current promotion.

Bundle Pricing Sale Prices as of Memorial Day Sale

BedInABox.com also offers bundles, which combine a mattress with a foundation or adjustable base, often at a discounted rate compared to purchasing items separately.

• Starter Bundle:
  • Includes 1 BedInABox® mattress and 1, 8” Clever Connect Foundation with legs.
  • Starting at: $528.45 Original: $813
• Cooling Bundle:
  • Includes 1 BedInABox® mattress, 1 BedInABox® Cooling Mattress Protector, and Glaciertex pillows.
  • Starting at: $492.05 Original: $757
• Custom Comfort Bundle:
  • Includes 1 BedInABox® mattress and 1 MotionInABox™ Adjustable Base.
  • Starting at: $1,246.70 Original: $1,918

These bundles offer convenience and additional savings for customers looking to purchase a complete sleep setup.

Adjustable Base Pricing Sale Prices as of Memorial Day Sale

Separate from mattresses and bundles, they also sell adjustable bases.

• MotionInABox® Adjustable Base 1.0:
  • Starting at: $636.75 Original: $849
  • A fully adjustable, Bluetooth®-enabled base.
• MotionInABox® Adjustable Base 2.0:
  • Starting at: $936.75 Original: $1,249
  • An upgraded version with “a full suite of customizable features.”

Payment Options and Financing

BedInABox.com offers financing options, indicated by “As low as 0% APR with Learn More.” This typically involves a partnership with a third-party financing provider, allowing customers to pay for their purchase over time through monthly installments. Clarityumbrella.co.uk Reviews

This can make higher-priced mattresses more accessible.

• 0% APR Options: Subject to credit approval and specific terms from the financing partner.
• Standard Payment Methods: Likely includes major credit cards Visa, Mastercard, American Express, Discover and possibly PayPal.

Key Takeaways on Pricing

• Regular Sales: The website indicates that sales are a regular feature, with significant discounts e.g., 35% off during Memorial Day. Consumers should look for these promotional periods.
• Tiered Pricing: Prices vary significantly by mattress model, size, and whether it’s part of a bundle.
• Value Proposition: Given their direct-to-consumer model and control over manufacturing, BedInABox.com aims to offer competitive pricing for CertiPUR-US® certified mattresses with a long warranty and trial period. While not the cheapest on the market, their pricing positions them as a mid-to-high range option, emphasizing quality and brand longevity.

BedInABox.com vs. Competitors

Comparing BedInABox.com to its competitors involves looking at key differentiators like product range, materials, trial periods, warranties, and pricing.

While many online mattress companies offer similar convenience, subtle differences can significantly impact a consumer’s decision.

BedInABox.com vs. Casper

• BedInABox.com:
  • Pioneer Status: Launched in 2006, one of the original bed-in-a-box companies.
  • Manufacturing: Makes its own foam in North Carolina.
  • Focus: Strong emphasis on memory foam CoolRest™ Gel foam with hybrid options.
  • Trial/Warranty: 120-night trial, 20-year warranty most models.
  • Price Point: Mid-to-high range, often with significant sales.
  • Certifications: CertiPUR-US®.
• Casper:
  • Brand Recognition: More recent but widely recognized due to aggressive marketing.
  • Manufacturing: Partners with various manufacturers.
  • Focus: Known for “Zoned Support” in their all-foam and hybrid mattresses.
  • Trial/Warranty: 100-night trial, 10-year warranty.
  • Price Point: Similar mid-to-high range.
• Key Difference: BedInABox.com emphasizes its direct manufacturing control and longer warranty, while Casper is known for its zoned support system and wider range of sleep accessories.

BedInABox.com vs. Purple

*   Materials: Traditional memory foam and coil systems.
*   Cooling: Utilizes CoolRest™ Gel foam and specific covers for cooling.

• Purple:
  • Materials: Unique Hyper-Elastic Polymer® grid.
  • Cooling: Grid design inherently allows for superior airflow and temperature neutrality, along with excellent pressure relief.
• Key Difference: Purple’s patented grid offers a truly unique feel and cooling performance that memory foam, even gel-infused, generally cannot replicate. However, Purple mattresses are typically at a higher price point.

BedInABox.com vs. Saatva

*   Delivery: Compressed and shipped in a box via standard carriers. Customer unboxes and sets up.
*   Product Range: Primarily foam and hybrid bed-in-a-box.

• Saatva:
  • Delivery: White glove delivery, setup, and old mattress removal included.
  • Product Range: Offers a broader selection of luxury mattresses, including traditional innerspring, memory foam, and hybrid, often with multiple firmness options within models.
• Key Difference: Saatva positions itself as a luxury brand with premium service white glove delivery and a wider variety of traditional mattress types. BedInABox.com focuses on the convenience and cost-effectiveness of the bed-in-a-box model. Saatva also boasts a significantly longer trial 365 nights and warranty Lifetime.

BedInABox.com vs. Nectar

*   Product Line: Several memory foam and hybrid options, including eco-friendly.
*   Trial/Warranty: 120-night trial, 20-year warranty.

• Nectar:
  • Product Line: Primarily known for its single flagship memory foam mattress though they’ve expanded. Focus on deep contouring.
  • Trial/Warranty: 365-night trial, “Forever Warranty.”
• Key Difference: Nectar offers an exceptionally long trial and warranty, often bundled with free accessories, appealing to those seeking maximal risk-free assurance and a classic memory foam feel. BedInABox.com offers more variety in feel and construction with its different models.

General Comparison Points

• Pricing Strategy: Many competitors, like Nectar and often Casper, engage in frequent, aggressive sales that can make their effective prices very competitive. BedInABox.com also runs significant sales, making direct price comparisons complex without comparing exact models and current promotions.
• Manufacturing Control: BedInABox.com’s direct manufacturing of foam is a strong unique selling proposition that few competitors can match, potentially leading to better quality control and transparency in materials.
• Customer Support: All major online brands emphasize customer service. BedInABox.com highlights its “in-house bed in a box Customer Service Specialists,” suggesting a dedicated team.

Ultimately, the best choice depends on individual priorities: whether you value direct manufacturing control, a specific type of material like the Purple Grid, white glove delivery, or the longest possible trial and warranty.

BedInABox.com holds its own as a reputable, experienced option in the competitive online mattress market. Barringtonfreight.co.uk Reviews

Frequently Asked Questions

What makes BedInABox® mattresses different?

Based on the website, BedInABox® mattresses are different because the company introduced the “mattress in a box” concept to the market in 2006, developing the technology to compress and ship standard size memory foam mattresses.

They emphasize their commitment to providing safe, CertiPUR-US® Certified, and American-made mattresses.

Where are BedInABox® mattresses made?

All BedInABox® mattresses are assembled in the USA, specifically from their factory in North Carolina, using both domestic and imported components.

They claim to be the only brand that makes its own foam, assembles every mattress, and ships it all from their North Carolina facility.

What is a mattress in a box?

A BedInABox® mattress in a box is a high-quality memory foam mattress that is compressed and rolled into a box for shipping. Shecodes.io Reviews

This method was developed in 2006 to simplify the mattress shopping and delivery process by eliminating the need for in-store visits and traditional mattress delivery.

How do I unbox my BedInABox®?

When your mattress is delivered, the website suggests bringing it into the room where it will be used before unboxing.

Once situated, gently remove the mattress packaging and lay your mattress flat on a solid or slatted surface to allow full expansion.

Unboxing instructions are included with every mattress order.

What mattress sizes does BedInABox® offer?

BedInABox® offers mattress in a box options in all six standard mattress sizes: Twin, Twin XL, Full, Queen, King, and California King. Smart-drainage.co.uk Reviews

They also offer RV Queen 60″ W x 75″ L and RV King 72″ W x 75″ L sizes exclusive to their Original and Azul® mattress models.

What kinds of bed frames are compatible with BedInABox® mattresses?

BedInABox® mattresses are compatible with solid and most slatted surfaces like their foundation, platform, or adjustable bed frames for optimal support and performance.

If you have an existing adjustable bed base or foundation, ensure the sleep surface is flat and any slats are no more than 4 inches apart for compatibility.

Does my BedInABox® come with a warranty?

Yes, most BedInABox® mattresses come with a 20-year limited warranty, covering manufacturing defects not associated with the use of an improper bed frame, foundation, platform bed, or adjustable base. The Essential mattress has a 10-year warranty.

What is the return policy for BedInABox® mattresses?

BedInABox® offers a 120-night risk-free trial. Lightbulbs.com Reviews

You must try the mattress for a full 60 days before you can request a Return Merchandise Authorization RMA number.

You have from the 60th day to the 120th day to request an RMA.

They do not charge a restocking fee or a reshipping fee on mattresses, but do not accept exchanges for another mattress, nor do they accept returns for incorrectly ordered mattresses.

They reserve the right not to sell to a customer who has previously returned a mattress.

What is the return policy for BedInABox® foundations and accessories?

Mattress foundations may be returned within the 120-day trial period but are subject to a $50 shipping charge and a 20% restocking fee. Ukitnetworks.com Reviews

Foundations must be clean and include all pieces and original packaging.

Pillows, Bed Frames, Adjustable Foundations, Sheets, Pads/Protectors, and Toppers are not eligible for refund or the 120-Night Trial.

What makes BedInABox® mattress bundles unique?

BedInABox® mattress bundles allow you to build your sleep setup more easily and affordably by combining your choice of mattress with their Clever Connect® Foundation, MotionInABox® Adjustable Base 1.0, or Cooling Protector and pillows at a discounted price.

Are BedInABox® mattresses CertiPUR-US® certified?

Yes, the website explicitly states that their mattresses are CertiPUR-US® certified, meaning the foam meets rigorous standards for content, emissions, and durability, and are made without harmful chemicals.

How long does BedInABox® shipping take?

BedInABox® offers 2-5 day shipping within the contiguous U.S.

Can I try a BedInABox® mattress in person?

No, based on the website, BedInABox® operates as a direct-to-consumer online retailer, eliminating the need for in-store visits. They offer a 120-night at-home trial instead.

Does BedInABox® offer financing options?

Yes, the website indicates that they offer financing options, such as “As low as 0% APR” with a “Learn More” link, which typically connects to a third-party financing partner.

What is the difference between the Original and Tranquillium® mattresses?

The Original is an 11” multilayer foam mattress with CoolRest™ Gel memory foam.

The Tranquillium® is a thicker 12” mattress with three layers of memory foam support, also infused with CoolRest™ technology, designed for maximum support and comfort.

Does the BedInABox® Dual Hybrid® Mattress have springs?

Yes, the BedInABox® Dual Hybrid® Mattress is described as having “13” of premium foam and spring support with the highest coil count in the industry,” offering advanced pressure relief.

What is the Eco-Lux® Mattress made of?

The Eco-Lux® Mattress is an 11″ plush memory foam mattress “made with renewable materials” and features a “breathable, moisture-wicking organic cotton cover.”

Can I exchange my BedInABox® mattress for a different model?

No, the return policy clearly states, “we don’t accept exchanges for another mattress.” If you wish to change models, you must return your current mattress and then place a new order.

What happens if I order the wrong size mattress?

BedInABox.com states that they “do not accept returns for incorrectly ordered mattresses.” It is the customer’s responsibility to measure their bed frame or platform and ensure they order the correct size, model, and thickness.

They advise contacting their Sleep Specialists if you have any doubts.

How do I contact BedInABox.com customer service?

You can get in touch with their in-house Customer Service Specialists via chat, email, or by calling 800-588-5720.

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