Blackhillsroofing.com Review

After careful evaluation of blackhillsroofing.com, We give it a Trust Score of 3.8 out of 5 stars.

Black Hills Roofing presents itself as a long-standing, locally owned and operated roofing company serving Rapid City, SD, and the wider Black Hills region since 1957. The website prominently displays contact information, offers free estimates, and details a range of services for both residential and commercial clients, including complete roof replacements, asphalt shingles, metal roofing, flat roof systems, storm damage repairs, and insurance claims assistance.

They highlight their use of premium materials from trusted brands and outline a proven roofing process from inspection to final quality check.

The site also lists the areas they serve, boasts about their experienced and trusted local experts, and emphasizes affordable, reliable solutions with a commitment to quality craftsmanship and customer satisfaction.

Critically, the site states they are fully licensed, insured, and certified, backing their workmanship with a 5-year guarantee.

While the information provided is extensive and well-organized, building a strong narrative of reliability and local expertise, a few elements typically found on highly trusted and modern business websites are notably absent, which slightly impacts the overall trust score.

For instance, detailed testimonials or case studies beyond a general mention of Google Reviews would enhance credibility.

The lack of a clear “About Us” page detailing the company’s history, specific team members, or values beyond their homepage text is a missed opportunity for deeper engagement and transparency.

Furthermore, direct integration of their certifications e.g., specific licenses, insurance provider links rather than just stating them would bolster consumer confidence.

The site’s claim of being “offline” for email inquiries, while providing a contact form, also creates a slight disconnect.

Despite these minor shortcomings, the core elements—longevity in business, clear service offerings, contact details, and emphasis on quality materials and processes—are largely present.

The detailed service process, specific materials used Asphalt Shingles, Metal Roofing, Flat Roofing, TPO, EPDM, and mentioned top brands Petersen Aluminum, Carlisle, GAF, Sarnafil, Malarkey, CertainTeed, IKO contribute positively to its perceived legitimacy.

The domain WHOIS information confirms the company’s long operational history creation date 2012, but claiming 1957 in business suggests a re-registration or company age distinct from domain age and a future expiry date, indicating a stable online presence.

The clean bill on blacklist checks is also a good sign.

Ultimately, while blackhillsroofing.com provides a solid foundation for a reputable business, a few strategic additions could elevate its trust score even further, aligning it more closely with leading digital presences in the industry.

Here’s an overall review summary:

• Company Name: Black Hills Roofing
• Website: blackhillsroofing.com
• Services Offered: Residential and Commercial Roofing Complete Roof Replacements, Asphalt Shingles, Metal Roofing, Commercial Flat Roof Systems, Insurance Claims Assistance, Storm Damage Repairs, Roof Repair, Roof Maintenance, New Roof Construction, Sheet Metal Fabrication.
• Service Area: Rapid City, SD, and the entire Black Hills Region Box Elder, Summerset, Black Hawk, Piedmont, Sturgis, Spearfish, Custer, Hill City, Keystone.
• Years in Business Claimed: Since 1957 Domain created 2012.
• Contact Information: Phone numbers 605-343-6488, 605-316-3615, Email form.
• Key Selling Points: Locally owned and operated, free estimates, experienced contractors, premium materials from trusted brands, 5-year workmanship guarantee, fully licensed, insured, and certified.
• Website Features: Clear service descriptions, detailed roofing process, list of served areas, mention of Google Reviews.
• Trust Score: 3.8/5 stars

The comprehensive nature of their service descriptions, coupled with a clear, step-by-step process for engaging with customers—from free inspections to detailed estimates and final quality checks—demonstrates a methodical and professional approach.

This transparency in operations is a crucial factor for consumers looking for reliable contractors.

Furthermore, the explicit mention of assisting with insurance claims for storm damage is a significant benefit, as navigating such processes can be daunting for homeowners.

The company’s long-standing presence, as stated on their site, suggests a deep understanding of local climate challenges and consistent service delivery.

However, for a business operating since 1957, the absence of publicly verifiable historical projects, detailed case studies with customer testimonials, or even a simple gallery of their completed work on the website is a notable omission.

Modern consumers often seek visual proof and peer validation before committing to a service provider.

While a link to Google Reviews is provided, embedding a dynamic feed or curated highlights directly on the site would offer immediate social proof.

Moreover, the lack of an easy-to-find ‘About Us’ section, which could elaborate on their journey from 1957 to the present, introduce key team members, or articulate their core values and mission beyond just service quality, prevents a deeper connection with potential clients.

The website design itself is functional but not particularly cutting-edge, lacking some of the interactive elements or modern aesthetic touches found on top-tier professional contractor sites.

Despite these observations, Black Hills Roofing appears to be a legitimate, established local business.

Their focus on quality materials Asphalt Shingles, Metal Roofing, Flat Roofing, TPO, EPDM from reputable manufacturers like Petersen Aluminum, Carlisle, GAF, Sarnafil, Malarkey, CertainTeed, and IKO is a strong indicator of their commitment to durable solutions.

The promise of a 5-year workmanship guarantee further underscores their confidence in their services.

The slight discrepancy between the claimed business start date 1957 and the domain creation date 2012 is common for businesses transitioning or updating their online presence and doesn’t necessarily indicate an issue, but it’s something a discerning customer might notice.

Overall, blackhillsroofing.com effectively communicates its core offerings and professionalism, positioning itself as a reliable choice for roofing needs in its service area.

Enhancements in transparency and digital engagement could further solidify its online reputation.

Here are some excellent alternatives for professional roofing services:

• GAF:

  • Key Features: GAF is one of the largest roofing manufacturers in North America and offers a “Find a Contractor” tool on their website, connecting consumers with GAF-certified contractors. These contractors are vetted, insured, and trained on GAF products, often offering enhanced warranties.
  • Price: Varies significantly based on project scope, materials, and contractor. GAF-certified contractors might offer competitive pricing due to direct access to GAF materials.
  • Pros: Access to a network of high-quality, certified professionals. enhanced warranty options e.g., Golden Pledge Warranty. wide range of premium roofing products.
  • Cons: Not a direct service provider, relies on third-party contractors. pricing can be on the higher side due to premium materials and certified labor.

• Owens Corning Roofing:

  • Key Features: Owens Corning is another industry giant, known for its durable roofing shingles and systems. Their website also provides a contractor locator tool for homeowners to find Owens Corning Preferred or Platinum Preferred Contractors. These designations signify adherence to strict standards for professionalism and reliability.
  • Price: Project-dependent, generally reflecting quality materials and certified installation.
  • Pros: Network of reputable contractors. access to innovative, energy-efficient roofing materials. strong product warranties and potential system warranties through certified installers.
  • Cons: Similar to GAF, it’s a manufacturer-driven referral, so direct service quality depends on the individual contractor. premium pricing for premium products.

• CertainTeed Roofing:

  • Key Features: CertainTeed offers a comprehensive range of roofing products and a “Find a Pro” tool to locate their certified contractors. Their credential programs ensure contractors meet specific standards for quality, experience, and customer satisfaction.
  • Price: Varies by project, materials, and local market rates.
  • Pros: Broad selection of roofing styles and colors. strong reputation for product quality. certified contractors often provide better installation and warranty options.
  • Cons: Availability of certified professionals might vary by region. cost can be a factor for certain high-end material choices.

• IKO Roofing:

  • Key Features: IKO is a global leader in residential and commercial roofing, known for its quality shingles and accessories. They offer a contractor search tool on their site to help homeowners find reliable installers familiar with IKO products.
  • Price: Competitive, depending on the chosen IKO product line and project complexity.
  • Pros: Extensive product portfolio. focus on durability and weather resistance. network of contractors experienced with IKO systems.
  • Cons: Contractor quality can vary as with any referral network. website tools might be less intuitive than competitors for some users.

• Angi formerly Angie’s List:

  • Key Features: A widely used platform for finding local service professionals, including roofing contractors. Angi allows users to search by service, read verified reviews, compare quotes, and even book services directly.
  • Price: Angi itself is free for basic searches. project costs depend on the chosen contractor.
  • Pros: Extensive database of local contractors. user reviews and ratings provide social proof. convenient comparison of multiple quotes.
  • Cons: Quality can vary significantly among listed contractors. some reviews might be outdated. commission-based referrals can influence contractor suggestions.

• HomeAdvisor:

  • Key Features: Similar to Angi, HomeAdvisor connects homeowners with local service providers. Users submit their project details and receive matched contractor recommendations. It emphasizes pre-screened professionals.
  • Price: Free to use for finding contractors. project costs are determined by the contractor.
  • Pros: Quick matching with local professionals. pre-screened network background checks, licenses where applicable. useful for comparing different bids.
  • Cons: Lead generation model can sometimes result in multiple calls from contractors. screening processes may not catch all potential issues. quality of work can still vary.

• Yelp for Home Services:

  • Key Features: While primarily known for restaurants, Yelp has a robust section for home services, including roofing contractors. It leverages user-generated reviews, photos, and business information to help consumers make informed decisions.
  • Price: Free to use. project costs are contractor-dependent.
  • Pros: Wide range of local businesses. strong emphasis on user reviews and ratings. ability to view project photos from customers and businesses.
  • Cons: Reviews can sometimes be subjective or unverified. smaller businesses might have limited online presence. not specifically focused on home services like Angi or HomeAdvisor.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

blackhillsroofing.com Review & First Look

When first navigating to blackhillsroofing.com, the immediate impression is one of a professional, long-established local business.

The website prominently features its contact number 605-343-6488 and a clear call to action for a “FREE ESTIMATE,” which are crucial elements for a service-based business.

The opening statement immediately positions them as a “Trusted Roofing Company in Rapid City, SD,” highlighting their operational history since 1957. This claim of nearly 70 years in business immediately signals longevity and experience, which are highly valued attributes in the construction and home services industries.

The site’s clean layout prioritizes accessibility to key information such as services offered, service areas, and reasons to choose them.

Initial Impressions of User Experience

The user interface is straightforward, clean, and intuitive. Wilkinsmedia.com Review

Navigation is simple, allowing visitors to quickly find information about residential and commercial services, material options, and their process.

The design, while not overtly modern or flashy, is functional and conveys professionalism.

• Ease of Navigation: Menus are clearly labeled, guiding users efficiently.
• Visual Clarity: Text is legible, and images where present are relevant.
• Mobile Responsiveness: The site generally adapts well to different screen sizes, ensuring a consistent experience across devices.
• Call-to-Action Placement: “CLICK HERE FOR A FREE ESTIMATE” is strategically placed, making it easy for prospective clients to take the next step.
• Loading Speed: The site loads relatively quickly, which is crucial for retaining user attention and improving overall SEO.

Transparency in Business Operations

Blackhillsroofing.com makes several claims about its operational transparency, which are important for building trust.

They state they are “locally owned and operated,” have a “proven track record of commitment, quality and customer service,” and are “Fully Licensed, Insured, and Certified Roofing Professionals.”

• Local Ownership: This fosters a sense of community trust and implies familiarity with local building codes and weather conditions.
• Licensing and Insurance: While stated, direct links to verifiable licenses or insurance certificates are not provided, which would enhance transparency.
• Customer Service Emphasis: The repeated mention of customer satisfaction and commitment to quality is a positive signal.
• No Hidden Fees: The promise of “detailed, written estimate outlining all costs and services… free of hidden fees” is a strong point for consumer confidence.
• Warranty Information: A “5-year guarantee” on workmanship is explicitly mentioned, providing peace of mind.

Professional Credentials and Accreditations

The site states its team consists of “skilled professionals with decades of experience,” and that they are “Fully Licensed, Insured, and Certified Roofing Professionals.” These claims are critical for a service provider, as they assure customers of competence and protection. Thecrepvault.com Review

• Experienced Workforce: Emphasizes that “Each roofing project is managed by skilled professionals with decades of experience.”
• Certification Status: The site asserts that they are certified, implying adherence to industry standards, though specific certifications are not listed.
• Safety Compliance: Mentioning adherence to “all safety standards and local regulations” reinforces their professional approach.
• Industry Recognition: While not explicitly stating awards or specific accreditations beyond their own claims, the mention of “Top Roofing Brands We Trust” like GAF, Carlisle, and CertainTeed suggests a familiarity with leading industry players.
• Longevity: Operating since 1957, as stated, provides a strong indicator of consistent performance and adaptability in the market.

Geographical Service Area Coverage

Black Hills Roofing clearly outlines its service region, which is a helpful detail for potential clients to quickly ascertain if they fall within the company’s operational scope.

This avoids wasted time for both the customer and the business.

• Primary Service Hub: Rapid City, SD, is highlighted as the central location.
• Extensive Regional Reach: The company serves the “Entire Black Hills Region,” including a detailed list of towns: Box Elder, Summerset, Black Hawk, Piedmont, Sturgis, Spearfish, Custer, Hill City, and Keystone.
• Local Focus: Reinforces the idea that “our team will travel to deliver reliable roofing solutions tailored to your needs,” indicating dedication to serving their specified area.
• Google Maps Link: A direct link to their Google Maps profile is provided, confirming their physical presence and local relevance.
• Understanding Local Challenges: The site emphasizes their understanding of “unique weather challenges in Rapid City” and how their systems are selected “to withstand South Dakota’s unpredictable climate,” showcasing tailored expertise.

Quality of Content and Information Provided

The website content is informative, detailed, and directly addresses common customer concerns regarding roofing services.

It covers everything from the types of materials used to the step-by-step process of a roofing project.

• Service Descriptions: Each service, from complete roof replacements to storm damage repairs, is clearly explained.
• Material Breakdown: Detailed descriptions of materials like Asphalt Shingles, Metal Roofing, Flat Roofing, TPO, and EPDM, including their benefits, are provided.
• Process Explanation: The “Our Proven Roofing Process” section, with steps like “Free Roof Inspections,” “Detailed Roofing Estimates,” “Expert Installation Services,” and “Final Inspection and Quality Check,” is highly beneficial for setting customer expectations.
• Benefit-Oriented Language: The content frequently highlights benefits such as “long-lasting performance,” “peace of mind,” “durable and cost-effective roofing solutions,” and “reducing your cooling costs.”
• Clarity and Conciseness: While detailed, the information is presented in a clear, easy-to-understand manner, avoiding overly technical jargon where possible.

blackhillsroofing.com Features

Blackhillsroofing.com leverages several key features to convey its professionalism and service capabilities. Terrybirles.com Review

From clearly defined service offerings to a structured process, the website aims to assure potential customers of a seamless and high-quality experience.

The emphasis on local expertise and durable materials stands out as core tenets of their online presentation.

Comprehensive Service Offerings

The website meticulously lists a wide array of roofing services, catering to both residential and commercial needs.

This comprehensive approach ensures that various client demands can be met by a single provider, simplifying the search for prospective customers.

• Residential Roofing: Includes complete roof replacements, asphalt shingles, metal roofing, and new roof construction for homes.
• Commercial Roofing: Specializes in commercial flat roof systems, TPO, and EPDM roofing for businesses.
• Repair and Maintenance: Offers roof repair and maintenance services, addressing immediate and ongoing needs.
• Storm Damage Expertise: Provides specialized storm damage repairs and assistance with insurance claims, a crucial service in areas prone to severe weather.
• Specialized Services: Mentions sheet metal fabrication, PVC membrane roofing, and green roofs, indicating versatility and capability for diverse projects.

Emphasis on Premium Materials

Black Hills Roofing highlights its commitment to using “premium materials from trusted brands.” This focus on quality materials is a significant selling point, assuring customers that their investment will result in a durable and long-lasting roof. Trimiq.co Review

• Brand Partnerships: Explicitly names top roofing brands they trust, such as Petersen Aluminum, Carlisle, GAF, Sarnafil, Malarkey, CertainTeed, and IKO.
• Material Variety: Offers diverse options including Asphalt Shingles, Metal Roofing, Flat Roofing Solutions, TPO, and EPDM Roofing, catering to different aesthetic, budget, and performance requirements.
• Durability Focus: Descriptions emphasize longevity, weather resistance, and performance characteristics for each material type.
• Energy Efficiency: Notes the energy-efficient benefits of certain materials like metal roofing and TPO.
• Material Benefits: Each material type is accompanied by a brief explanation of its advantages, such as curb appeal for asphalt shingles or durability for metal roofing.

Streamlined Roofing Process

The website details a “proven roofing process” that guides the customer from initial contact to project completion.

This transparency about their methodology helps set clear expectations and demonstrates organizational efficiency.

• Free Roof Inspections: The process begins with a no-obligation inspection to assess the roof’s condition and determine the best course of action.
• Detailed Roofing Estimates: Following the inspection, clients receive a clear, comprehensive, and transparent written estimate with no hidden fees.
• Expert Installation Services: Describes the meticulous installation phase, using “best materials and industry-leading techniques” with minimal disruption.
• Final Inspection and Quality Check: A rigorous post-installation inspection ensures that all work meets their “strict quality standards” and customer satisfaction is achieved.
• Customer Involvement: The process implies a collaborative approach, with customers being informed at every stage to make educated decisions.

Customer Support and Engagement

Blackhillsroofing.com provides multiple avenues for customer interaction, aiming to facilitate easy communication and support throughout the roofing project.

The presence of phone numbers and an email contact form ensures accessibility.

• Multiple Phone Numbers: Two different contact numbers 605-343-6488 and 605-316-3615 are listed, suggesting different lines for inquiries or a redundancy.
• Free Estimate Form: A prominent “CLICK HERE FOR A FREE ESTIMATE” link leads to a dedicated form, streamlining the initial inquiry process.
• Email Contact: While a chat function is indicated as “currently offline,” an option to “Send us an email and we’ll get back to you, asap” is provided.
• Operating Hours: Business hours are clearly stated Monday to Thursday 7:00 am to 5:00 pm, Friday 7:00 am to 3:00 pm, setting expectations for availability.
• Google Reviews Link: A direct link to their Google Reviews page allows prospective customers to view existing client feedback, serving as social proof and demonstrating transparency.

Warranty and Guarantees

A significant feature of blackhillsroofing.com is its explicit mention of a warranty, which instills confidence in the quality and longevity of their work. Phaseholdings.org Review

This commitment to standing behind their services is a strong competitive advantage.

• Workmanship Guarantee: The site clearly states, “We back our workmanship with a 5-year guarantee.”
• Comprehensive Coverage: This guarantee likely covers issues arising from installation defects, ensuring the roof’s integrity post-completion.
• Customer Peace of Mind: Providing a warranty reduces perceived risk for the customer, making the decision to choose Black Hills Roofing easier.
• Quality Assurance: The guarantee reinforces the company’s confidence in its “quality work provided to our customers.”
• Long-Term Value: A warranty contributes to the overall long-term value proposition, indicating that the company invests in quality that lasts.

blackhillsroofing.com Pros & Cons

When evaluating blackhillsroofing.com, it’s essential to weigh its strengths against areas where it could improve.

The website effectively communicates the core value proposition of Black Hills Roofing, emphasizing experience and reliability.

However, some aspects of its online presence could be enhanced to meet the higher expectations of today’s digital consumers.

Advantages of Black Hills Roofing as presented on the website

The website highlights numerous positive attributes that make Black Hills Roofing an appealing choice for consumers in its service area. Sheepbridgeinteriors.com Review

These advantages revolve around experience, quality, and customer-centric services.

• Decades of Experience: The claim of operating since 1957 immediately establishes a profound level of experience and stability in the roofing industry, indicating deep local knowledge and proven methodologies.
• Comprehensive Service Range: They offer a wide array of services from residential to commercial, including repairs, replacements, and specialized systems like metal, TPO, and EPDM, catering to diverse needs.
• Commitment to Quality Materials: Explicitly states the use of “premium materials from trusted brands” like GAF, Carlisle, and CertainTeed, reassuring customers about the durability and longevity of their investment.
• Transparent and Detailed Process: The outlined “Proven Roofing Process” inspection, estimate, installation, final check provides clarity and sets realistic expectations for clients, reducing uncertainty.
• Local and Insured/Certified: Being locally owned and operated, coupled with claims of being fully licensed, insured, and certified, builds trust and ensures compliance with industry standards, offering peace of mind.

Areas for Improvement and Potential Downsides

While strong in many areas, blackhillsroofing.com has certain aspects that could be improved to enhance user experience, transparency, and overall online credibility, especially when compared to leading industry websites.

• Limited Online Transparency Certifications/Insurance: While the site states they are licensed, insured, and certified, it doesn’t provide easily verifiable details or links to these credentials. Direct proof would significantly boost trust.
• Absence of Detailed Testimonials/Case Studies: A general link to Google Reviews is provided, but a dedicated section with detailed customer testimonials, project galleries, or case studies with before-and-after photos is missing. This would offer stronger social proof and visual evidence of their work.
• Basic Website Design & Functionality: The website is functional but lacks modern interactive elements, dynamic content, or an “About Us” page that tells a deeper company story, introduces the team, or shares their mission beyond the homepage text.
• “Offline” Status for Email Inquiries: The “We’re currently offline” message for email, while directing users to send an email, creates a slight impression of limited immediate availability or older technology, even if it’s just indicating a lack of live chat.
• Discrepancy in Dates: The claim of being in business since 1957 versus the domain creation date of 2012, while often explainable e.g., website redesign, company re-registration, is a detail that might raise a fleeting question for a very scrutinizing visitor. It doesn’t necessarily indicate a problem but is a point of note.

Is blackhillsroofing.com Legit?

Based on the information presented on its website and standard online verification checks, blackhillsroofing.com appears to be a legitimate business.

The site provides a comprehensive overview of its services, contact information, and claims a long operational history, all indicative of a genuine company.

However, the level of “legitimacy” can always be enhanced with greater digital transparency. Equity-market.com Review

Verifying Company Information

The website provides several pieces of information that can be cross-referenced to establish its legitimacy, crucial for any service-based business.

• Contact Details: Multiple phone numbers are provided 605-343-6488, 605-316-3615, which can be verified by calling them. The physical location is implied through the service area Rapid City, SD.
• Operational History Claim: The claim of being “since 1957” is a strong indicator of an established business, although the domain’s creation date 2012 suggests either a re-branding, a new website, or merely a later establishment of their online presence.
• Google Reviews Link: A direct link to their Google Reviews page allows for third-party verification of customer experiences, adding credibility.
• Domain Ownership: The WHOIS data confirms the domain is registered with GoDaddy and has a future expiry date 2029-02-12T11:59:59Z, indicating a long-term commitment to their online presence.
• Service Area Alignment: The listed service areas Rapid City, Box Elder, Summerset, etc. align with a local business model, further supporting their authenticity.

Indicators of a Trusted Business

Several elements on the website point towards Black Hills Roofing being a trustworthy entity in the local market.

These are key for consumers when evaluating service providers.

• Clear Service Descriptions: Detailed explanations of services, materials, and processes reduce ambiguity and help customers understand what to expect.
• Professional Language: The content is well-written and professional, avoiding common red flags associated with illegitimate sites e.g., poor grammar, vague claims.
• Explicit Guarantees: Offering a “5-year guarantee” on workmanship is a strong sign of confidence in their quality and commitment to customer satisfaction.
• Mention of Industry Brands: Aligning themselves with “Top Roofing Brands We Trust” like GAF, Carlisle, and CertainTeed suggests adherence to industry standards and access to quality materials.
• Absence of Blacklist Flags: Checks against common domain blacklists show that blackhillsroofing.com is not flagged, which is a positive sign for its reputation and security.

What Could Further Enhance Trust

While legitimate, certain additions or improvements would further solidify blackhillsroofing.com’s position as a highly trustworthy online entity.

These are common practices among top-tier digital businesses. Discoveryitaly.tours Review

• Verifiable Licenses and Insurance: Directly linking to or displaying their specific contractor licenses and insurance documentation would provide concrete proof of their stated credentials.
• Detailed “About Us” Page: A dedicated page elaborating on the company’s history, mission, values, and introducing key team members would personalize the business and build deeper trust.
• Customer Testimonials with Photos/Videos: Beyond Google Reviews, embedding rich testimonials, perhaps with photos or video clips of satisfied clients or completed projects, offers more compelling social proof.
• Comprehensive Project Gallery: A robust gallery showcasing a variety of completed projects, categorized by material or project type, would visually demonstrate their expertise and quality of work.
• Active Blog or Resources: Providing educational content, tips for roof maintenance, or local roofing insights through a blog could establish them as industry thought leaders and further engage potential customers.

Is blackhillsroofing.com a Scam?

Based on a thorough review of the website content and available public domain data, blackhillsroofing.com exhibits no typical characteristics of a scam website.

All presented information points towards it being the legitimate online presence of an operational roofing company.

Common Red Flags of Scams and why blackhillsroofing.com doesn’t fit

Scam websites often display several tell-tale signs.

Blackhillsroofing.com largely avoids these, reinforcing its legitimacy.

• Lack of Contact Information: Scam sites frequently hide contact details or provide fake ones. Blackhillsroofing.com offers multiple phone numbers and an email contact option.
• Vague Service Descriptions: Illegitimate sites often use generic, unclear language. Blackhillsroofing.com provides detailed descriptions of services, materials, and processes.
• Unrealistic Promises/Guarantees: Scam operations might promise impossible results or overly generous guarantees. Black Hills Roofing offers a standard 5-year workmanship guarantee, which is reasonable for the industry.
• Pressure Tactics/Urgency: Scam sites often try to rush users into decisions. Blackhillsroofing.com offers “Free Estimates” with no pressure, allowing ample time for decision-making.
• Poor Grammar/Spelling: While not a definitive indicator, numerous grammatical errors or typos are common in hastily put-together scam sites. Blackhillsroofing.com’s content is professionally written.

Evidence Supporting Legitimacy

Numerous elements on the blackhillsroofing.com website and in its public records strongly support its status as a legitimate business. Toppertechies.com Review

These factors build a profile of reliability and transparency.

• Consistent Branding and Messaging: The website maintains a consistent brand identity, using clear language and professional presentation throughout.
• Long Domain Registration: The WHOIS data shows a domain registered until 2029, indicating a long-term investment in their online presence, unlike many fly-by-night operations.
• Clear Operating Hours: Explicitly stating business hours Monday to Thursday 7:00 am to 5:00 pm, Friday 7:00 am to 3:00 pm is a sign of a structured, accessible business.
• Physical Presence Implied: The focus on “Rapid City, SD” and specific surrounding towns suggests a rooted local business with a physical base, even if the exact address isn’t overtly shared on the homepage.
• No Blacklist Records: Verification with domain blacklists confirms that blackhillsroofing.com is not associated with any reported malicious activities, spam, or scams.

Minor Considerations Not Scam Indicators, but Areas for Trust Enhancement

While not red flags, these points could be misinterpreted by a highly cautious user, but they are common for many small to medium-sized businesses and do not suggest fraudulent activity.

• Claimed vs. Domain Age: The discrepancy between “since 1957” and a 2012 domain creation date is not uncommon for businesses that update their web presence or get their first website later in their operational history. It is not indicative of a scam.
• Lack of Public Team Information: Not showing individual team member photos or detailed bios is typical for many small businesses, not a scam indicator. However, including this would build more personal trust.
• “Offline” Email Status: The message “We’re currently offline. Send us an email and we’ll get back to you, asap” for the email contact, while slightly informal, simply indicates that real-time chat isn’t active, not that the email itself is non-functional.
• Generic Stock Photos: Like many business websites, some images might be stock photos rather than exclusively showcasing their own work. While a dedicated project gallery is preferable, this isn’t a scam indicator.
• Absence of External Endorsements: While they mention Google Reviews, the lack of explicit third-party endorsements like BBB ratings, chamber of commerce memberships, or industry awards on the homepage doesn’t imply a scam, but their presence would be a strong trust signal.

How to Choose a Reputable Roofing Contractor

Selecting the right roofing contractor is a crucial decision that impacts the longevity and integrity of your home or business.

It’s not just about finding someone to put shingles on.

It’s about partnering with a professional who ensures quality, safety, and reliability. Incomp.app Review

There are several key steps and considerations to navigate this process effectively.

Verify Licenses and Insurance

This is arguably the most critical step in vetting any contractor.

A reputable roofer should be fully licensed and adequately insured to protect both their workers and your property.

• State and Local Licensing: Ensure the contractor holds all necessary licenses for roofing work in your state, county, and city. Licensing ensures they meet minimum competency standards. You can usually verify this through your state’s licensing board or local building department websites.
• General Liability Insurance: This protects you from damages to your property caused by the contractor or their crew during the project. Ask for a certificate of insurance directly from their insurer, not just a copy from the contractor.
• Worker’s Compensation Insurance: This covers injuries to the contractor’s employees while on your property. Without it, you could be held liable if a worker gets hurt. Again, request a certificate from their insurer.
• Bonding Optional but Recommended: Some contractors are bonded, which provides an additional layer of protection. A bond is a guarantee that if the contractor fails to complete the work or defaults on other obligations, you are financially protected.
• Expiration Dates: Always check the expiration dates on all insurance certificates to ensure they are current and valid for the duration of your project.

Check References and Reviews

A contractor’s reputation is built on the experiences of their past clients.

Soliciting references and thoroughly checking online reviews provides invaluable insight into their quality of work, professionalism, and customer service. Soloprent.com Review

• Request Local References: Ask the contractor for a list of recent clients in your area whom you can contact directly. Speak to these clients about their overall satisfaction, project timeline adherence, cleanliness, and communication.
• Online Review Platforms: Scrutinize reviews on platforms like Google, Yelp, Better Business Bureau BBB, Angi formerly Angie’s List, and HomeAdvisor. Look for consistent patterns of positive or negative feedback.
• Specific Project Types: If you need a specific type of roofing e.g., metal, flat roof, try to find reviews or references for similar projects to assess their specialized expertise.
• Response to Negative Feedback: Observe how the contractor responds to negative reviews. A professional contractor will often address concerns constructively and offer solutions, which can be a sign of good customer service.
• Years in Business: A longer track record often indicates stability and a proven history of overcoming challenges, which is a strong positive indicator.

Get Multiple Detailed Bids

Don’t settle for the first quote you receive.

Obtaining at least three detailed bids allows you to compare pricing, materials, and proposed work scopes, ensuring you get the best value for your investment.

• Scope of Work: Ensure each bid clearly outlines the exact scope of work, including tear-off, decking repairs, ventilation, flashing, and clean-up procedures.
• Material Specifications: Bids should specify the type, brand, and color of all materials to be used, from shingles to underlayment and fasteners.
• Payment Schedule: Understand the proposed payment schedule. Reputable contractors typically don’t ask for full payment upfront. A reasonable down payment often 10-30% and progress payments are common.
• Warranty Information: Ensure the bid includes details on both the material warranty from the manufacturer and the contractor’s workmanship warranty. Compare the length and coverage of each.
• Itemized Costs: A clear, itemized breakdown of costs helps you understand where your money is going and easily compare different proposals. Beware of unusually low bids, which might indicate cut corners or hidden costs.

Understand the Contract

Before any work begins, a detailed, written contract is essential.

This document protects both you and the contractor by outlining all terms and conditions of the project.

• Written Agreement: Never proceed with just a verbal agreement. Insist on a comprehensive written contract that covers all aspects discussed.
• Project Timeline: The contract should specify a start date, estimated completion date, and any provisions for delays due to weather or unforeseen circumstances.
• Change Order Process: It should outline how changes to the scope of work will be handled and how they will affect costs and timelines.
• Dispute Resolution: The contract should include a clause for dispute resolution, outlining steps to take if disagreements arise.
• Lien Waivers: Ensure the contract includes provisions for lien waivers, protecting you from subcontractors or suppliers who might claim non-payment from the primary contractor.

Evaluate Communication and Professionalism

Effective communication and a professional demeanor are indicators of a well-managed and reliable business. Webcartucho.com Review

Pay attention to how a contractor interacts with you from the initial contact.

• Responsiveness: How quickly do they respond to your calls or emails? Timely communication is a sign of good organization and respect for your time.
• Clarity of Explanation: Do they clearly explain the process, materials, and answer your questions thoroughly? A good contractor educates their client.
• Professional Appearance: This includes their attire, vehicle, and presentation of documents. A professional image often reflects a professional approach to work.
• Respect for Your Property: Observe how they conduct themselves during site visits. Do they show respect for your home and landscaping?
• Problem-Solving Approach: Inquire about how they handle unexpected issues or challenges during a project. A reputable contractor will have a clear, proactive approach to problem-solving.

blackhillsroofing.com Pricing

Understanding the pricing structure for roofing services can be complex, as it’s highly dependent on various factors.

Blackhillsroofing.com emphasizes “fair price” and “competitive pricing without compromising on the quality of materials or craftsmanship.” While specific numbers aren’t listed on the site which is standard for custom service work, the website outlines a clear process for obtaining a detailed estimate, ensuring transparency in cost.

Factors Influencing Roofing Costs

Several variables contribute to the final price of a roofing project.

Black Hills Roofing’s approach of providing a detailed estimate after an inspection acknowledges these complexities. Thepropertygroupagency.com Review

• Roof Size and Pitch: Larger roofs naturally require more materials and labor. Steeper pitches increase difficulty and safety requirements, leading to higher labor costs. For instance, a simple ranch-style roof might cost anywhere from $4,000 to $10,000 for a full replacement, while a multi-story home with complex angles could easily exceed $20,000 to $40,000.
• Material Type: The choice of roofing material significantly impacts cost.
  • Asphalt Shingles: Most common and affordable, ranging from $3.50 to $5.50 per square foot installed.
  • Metal Roofing: More expensive upfront but very durable, typically $8 to $16 per square foot.
  • Flat Roofing TPO/EPDM: Varies but can be $6 to $12 per square foot for commercial or modern residential flat roofs.
• Condition of Existing Roof: If extensive repairs to the underlying decking, flashing, or structural elements are needed after tear-off, these will add to the overall cost. Estimates often include allowances for common repairs like replacing a few sheets of plywood typically $70-$100 per sheet.
• Labor Costs: These vary by region and contractor expertise. Black Hills Roofing’s emphasis on “skilled professionals with decades of experience” suggests their labor rates reflect this high level of expertise. Labor can account for 40-60% of the total project cost.
• Permits and Fees: Local building permits are required for most major roofing projects, and their costs vary by municipality, often ranging from $150 to $500 or more.

How Black Hills Roofing Provides Estimates

Blackhillsroofing.com outlines a structured process designed to provide accurate and transparent pricing without pressure.

• Free Roof Inspections: The first step is a thorough, no-obligation inspection of your current roof’s condition. This allows their experts to identify all necessary work.
• Detailed Written Estimates: After the inspection, they provide a “detailed, written estimate outlining all costs and services.” This ensures transparency and helps clients understand every component of the price.
• No Hidden Fees: They explicitly state their estimates are “clear, comprehensive, and free of hidden fees,” aiming to prevent unexpected charges.
• Tailored Solutions: The process suggests they work with you to find “the best roofing solutions for your budget,” implying flexibility in material choice and scope to meet financial goals.
• Insurance Claims Assistance: For storm damage, they offer to help navigate the insurance claims process, which can directly influence the out-of-pocket costs for homeowners by ensuring maximum coverage.

Value Proposition for Pricing

While not the cheapest option might exist in the market, Black Hills Roofing positions itself on a value proposition that balances cost with quality and reliability.

• Quality over Low Price: Their focus on “premium materials” and “quality craftsmanship” suggests they prioritize durability and long-term performance over simply offering the lowest price.
• Long-Term Savings: Investing in high-quality materials and expert installation can lead to long-term savings by reducing the need for frequent repairs and replacements. For example, a quality roof can last 20-50 years, depending on the material, versus cheaper options that might only last 10-15 years.
• Workmanship Guarantee: The “5-year guarantee” on workmanship adds significant value, protecting the customer from installation-related issues post-completion. This can save thousands in potential future repairs.
• Local Expertise: Their understanding of local weather challenges means they recommend and install systems “specifically selected and installed to withstand South Dakota’s unpredictable climate,” preventing costly weather-related damage.
• Insurance Assistance: Their help with insurance claims can save homeowners considerable time, stress, and out-of-pocket expenses, effectively reducing the net cost of storm-related roof work.

blackhillsroofing.com vs. Competitors

In a competitive market like roofing, especially in a specific region, understanding how blackhillsroofing.com stacks up against its competitors is key.

While the website doesn’t explicitly name local rivals, we can compare its stated value proposition against general industry leaders and common local contractor traits.

Comparison with National Roofing Manufacturers e.g., GAF, Owens Corning

National manufacturers like GAF and Owens Corning don’t directly offer roofing services but instead certify local contractors. Voidhosting.vip Review

Black Hills Roofing’s strength lies in being a direct service provider while also utilizing these manufacturers’ products.

• Direct Service Provider vs. Manufacturer Network: Black Hills Roofing is the direct contractor. GAF and Owens Corning primarily sell materials and certify contractors. This means with Black Hills, you deal with one entity for both product and installation.
• Product Endorsement: Black Hills Roofing lists GAF, CertainTeed, and IKO among the “Top Roofing Brands We Trust,” showing alignment with industry-leading products. This indicates they offer comparable material quality.
• Warranty Structure: Manufacturers offer product warranties e.g., GAF’s Lifetime Shingle Warranty. Certified contractors like those certified by GAF can offer enhanced system warranties. Black Hills Roofing provides its own “5-year workmanship guarantee,” which is specific to their installation quality.
• Local Expertise: Black Hills Roofing strongly emphasizes its “locally owned and operated” status and understanding of “South Dakota’s unpredictable climate,” a direct advantage over a generic national contractor search tool.
• Scale and Resources: National networks might have more extensive resources for training and marketing. Black Hills Roofing’s longevity since 1957 compensates by indicating deep-rooted local expertise and stable operations.

Comparison with Other Local Roofing Contractors

Local competition is where Black Hills Roofing directly competes.

Their website positioning against typical local contractors relies on their experience, process, and stated commitments.

• Experience & Longevity: The claim of being “since 1957” gives Black Hills Roofing a significant competitive edge over newer or less established local roofers. This history implies stability and a track record.
• Comprehensive Service Offering: Their wide range of residential and commercial services, including specialized materials TPO, EPDM, metal and insurance claim assistance, positions them as a full-service provider, potentially more versatile than smaller, specialized local crews.
• Transparency in Process: The detailed “Proven Roofing Process” inspection, estimate, installation, quality check offers a level of operational transparency that might not be as explicitly detailed by all local competitors.
• Licensed & Insured Claims: While many local contractors are licensed and insured, Black Hills Roofing prominently features this, which is crucial for building trust. The actual verification of these credentials would be the final differentiator.
• Online Presence: Black Hills Roofing has a functional, informative website. Some smaller local competitors might rely more on word-of-mouth or less sophisticated online presences, making Black Hills more accessible for initial research.

Value Proposition Against General Service Platforms e.g., Angi, HomeAdvisor, Yelp

Platforms like Angi and HomeAdvisor serve as aggregators, connecting consumers with various local contractors.

Black Hills Roofing, as a direct provider, offers a different customer journey. Conversionize.com Review

• Direct Engagement: With Black Hills Roofing, you contact the company directly. On aggregator platforms, you might be contacted by multiple contractors, potentially leading to more fragmented initial interactions.
• Vetting Process: Black Hills Roofing presents its own credentials experience, licenses, guarantee. On aggregator sites, the vetting is done by the platform, which can vary in rigor, and then by the consumer reading reviews for individual contractors.
• Reviews and Reputation: While Black Hills links to its Google Reviews, aggregator platforms are built on a vast ecosystem of peer reviews and ratings. This offers a different, often broader, perspective on contractor performance across many businesses.
• Cost Comparison: Aggregator platforms facilitate quick comparison of multiple bids. With Black Hills Roofing, you would get one detailed estimate, and then need to independently seek other direct bids for comparison.
• Service Scope: Black Hills Roofing focuses exclusively on roofing. Aggregators cover a vast array of home services, which can be convenient for homeowners needing multiple types of work.

Understanding Roofing Materials and Their Benefits

Choosing the right roofing material is paramount for any homeowner or business, directly impacting durability, aesthetics, energy efficiency, and overall cost.

Blackhillsroofing.com highlights its use of premium materials from trusted brands, offering a diverse selection to meet various needs and preferences.

Understanding the specific advantages of each material can empower property owners to make informed decisions.

Asphalt Shingles: Versatility and Affordability

Asphalt shingles are by far the most popular roofing material in North America, favored for their balance of cost-effectiveness, ease of installation, and aesthetic flexibility.

• Cost-Efficiency: They are generally the most affordable option upfront, making them accessible for a wide range of budgets. Average installed cost: $3.50 to $5.50 per square foot.
• Wide Variety: Available in numerous styles, colors, and textures e.g., 3-tab, architectural/laminate, luxury, allowing homeowners to match architectural styles and boost curb appeal. Architectural shingles, for example, mimic the look of natural wood or slate but at a fraction of the cost.
• Ease of Installation and Repair: Their relative lightness and manageable size make them quicker to install and easier to repair or replace individual damaged sections compared to other materials.
• Fire Resistance: Many asphalt shingles have a Class A fire rating, the highest classification for fire resistance.
• Moderate Durability: With proper installation, high-quality asphalt shingles like those from GAF or CertainTeed can last 20-30 years, or even up to 50 years for some premium lines.

Metal Roofing: Durability and Energy Efficiency

Metal roofing has gained significant traction for its exceptional longevity, resistance to extreme weather, and energy-saving properties, making it an excellent long-term investment.

• Extreme Durability: Highly resistant to hail, wind, fire, and rot. Can easily withstand winds up to 140 mph or more, and typically lasts 40-70 years, often outliving the home itself.
• Energy Efficiency: Metal roofs reflect solar radiant heat, which can reduce cooling costs by 10-25% in warmer climates, leading to significant energy savings over time.
• Low Maintenance: Requires very little maintenance once installed, often just periodic cleaning. It doesn’t crack, shrink, or erode like other materials.
• Lightweight: Despite its strength, metal roofing is lighter than many other materials, putting less stress on the roof’s structure.
• Aesthetics: Available in various styles e.g., standing seam, metal shingles, corrugated and colors, offering a sleek, modern, or even traditional look. Brands like Petersen Aluminum offer a wide palette.

Flat Roofing Solutions: Practicality for Commercial and Modern Designs

Flat roofs are common on commercial buildings and increasingly popular in modern residential architecture due to their functional design and efficient use of space.

Black Hills Roofing highlights TPO and EPDM as key solutions.

• TPO Thermoplastic Polyolefin:
  • Energy Efficiency: Highly reflective, helping to reduce building cooling costs by minimizing heat absorption. Studies show TPO can reflect up to 80% of UV rays.
  • Durability: Resistant to punctures, tears, and chemical exposure. A typical TPO roof can last 20-30 years.
  • Cost-Effective: Offers a good balance of performance and affordability, making it a popular choice for commercial properties.
  • Ease of Installation: Can be installed using various methods mechanically fastened, fully adhered, or ballasted, often leading to quicker installation times.
• EPDM Ethylene Propylene Diene Monomer:
  • Exceptional Longevity: Known for its long lifespan, often exceeding 30-50 years with proper maintenance. It resists UV radiation, ozone, and extreme temperatures.
  • Weather Resistance: Highly resilient to harsh weather conditions, including hail and extreme temperature fluctuations.
  • Flexibility: EPDM is a rubber-based material that remains flexible even in cold temperatures, making it less prone to cracking.
  • Low Maintenance: Very low maintenance requirements. minor repairs are typically easy to perform.
  • Environmentally Friendly: Often made from recycled materials and can be recycled at the end of its life.

Other Specialized Roofing Options

Beyond the primary types, Black Hills Roofing also mentions other specialized options, demonstrating their capability to handle diverse and unique projects.

• PVC Membrane Roofing Polyvinyl Chloride: Similar to TPO, PVC offers excellent resistance to chemicals, punctures, and fire. It’s often used in restaurants and other facilities where grease and chemical resistance are critical. It can also last 20-30 years.
• Green Roofs: While briefly mentioned, green roofs involve covering the roof with vegetation, offering significant environmental benefits such as improved insulation, stormwater management, and enhanced biodiversity. These require specialized installation and maintenance.
• Sheet Metal Fabrication: This indicates their ability to create custom metal components like flashing, copings, and decorative elements, ensuring a perfect fit and finish for complex roofing details.

blackhillsroofing.com FAQ

What services does blackhillsroofing.com offer?

Blackhillsroofing.com offers a comprehensive range of residential and commercial roofing services, including complete roof replacements, asphalt shingle installation, metal roofing, commercial flat roof systems TPO and EPDM, storm damage repairs, insurance claims assistance, roof repair, roof maintenance, new roof construction, and sheet metal fabrication.

How long has Black Hills Roofing been in business?

According to their website, Black Hills Roofing has been providing roofing services in Rapid City, SD, and the surrounding areas since 1957.

Does Black Hills Roofing provide free estimates?

Yes, blackhillsroofing.com explicitly states that they offer free, no-obligation estimates for all roof replacement projects.

They conduct a thorough inspection before providing a detailed written estimate.

What areas does Black Hills Roofing serve?

Black Hills Roofing serves Rapid City, SD, and the entire Black Hills Region.

This includes towns such as Box Elder, Summerset, Black Hawk, Piedmont, Sturgis, Spearfish, Custer, Hill City, and Keystone.

What kind of materials does Black Hills Roofing use?

Black Hills Roofing uses premium materials from trusted brands, including Asphalt Shingles, Metal Roofing, Flat Roofing Solutions TPO and EPDM, and PVC Membrane Roofing.

They mention working with brands like Petersen Aluminum, Carlisle, GAF, Sarnafil, Malarkey, CertainTeed, and IKO.

Is Black Hills Roofing licensed and insured?

Yes, blackhillsroofing.com states that their team consists of “Fully Licensed, Insured, and Certified Roofing Professionals,” ensuring your roofing project is in safe hands and adheres to safety standards and local regulations.

What is the typical process for a roofing project with Black Hills Roofing?

Their proven process includes a free roof inspection, followed by a detailed written estimate.

Once approved, they proceed with expert installation services, concluding with a final inspection and quality check to ensure customer satisfaction.

Does Black Hills Roofing help with insurance claims?

Yes, for roofs damaged by storms, Black Hills Roofing can help navigate the insurance claims process to facilitate a faster recovery for the property owner.

What kind of warranty does Black Hills Roofing offer?

Black Hills Roofing stands behind its work by backing its workmanship with a 5-year guarantee.

How can I contact Black Hills Roofing?

You can contact Black Hills Roofing by calling 605-343-6488 or 605-316-3615. They also provide an option to send an email through their website if you prefer.

What are Black Hills Roofing’s business hours?

Black Hills Roofing is available Monday to Thursday from 7:00 am to 5:00 pm, and on Friday from 7:00 am to 3:00 pm.

Are there customer reviews available for Black Hills Roofing?

Yes, blackhillsroofing.com provides a direct link to their Google Reviews page, where you can read feedback from their customers.

Does Black Hills Roofing handle both residential and commercial roofing?

Yes, Black Hills Roofing specializes in providing quality commercial and residential roofing services.

What specific types of flat roofing solutions do they offer?

For flat roofing, they offer TPO Thermoplastic Polyolefin and EPDM Ethylene Propylene Diene Monomer roofing systems, which are known for their durability, weather resistance, and energy efficiency.

Do they perform roof repairs or only full replacements?

Black Hills Roofing handles both roof repairs and full roof replacements, in addition to new roof construction and maintenance.

What makes Black Hills Roofing stand out from competitors?

Black Hills Roofing emphasizes its long history since 1957, being locally owned and operated, its commitment to quality craftsmanship using premium materials, competitive pricing, and a strong focus on customer satisfaction and clear communication.

Is Black Hills Roofing involved in sheet metal fabrication?

Yes, Black Hills Roofing lists “Sheet Metal Fabrication” among their expert roofing services, indicating they can create custom metal components for roofing projects.

How does Black Hills Roofing ensure quality craftsmanship?

They ensure quality through their proven, comprehensive process, which includes thorough inspections, using only the best materials, employing industry-leading installation techniques, and conducting a final quality check before considering a job complete.

Does the website provide specific pricing for roofing projects?

No, the website does not list specific pricing for roofing projects.

Instead, it explains that costs are determined after a free roof inspection and are then provided in a detailed, written estimate, as pricing varies significantly based on project scope, materials, and complexity.

What types of shingles do they primarily use?

While they mention various brands, Black Hills Roofing specifically highlights the use of Asphalt Shingles, noting their popularity, affordability, durability, and variety of styles and colors.