Based on looking at the website, Brightside.com appears to be a legitimate online platform offering mental health care services, specifically focusing on anxiety and depression.

They provide virtual access to licensed psychiatric providers and therapists, offering treatment plans that may include medication management and therapy.

The site emphasizes data-driven care, personalized plans, and accessibility, including insurance coverage and teen care options.

Brightside aims to make mental health support more convenient and effective for individuals experiencing a range of symptoms, from mild to severe.

They highlight a structured approach involving video sessions, messaging with providers, interactive lessons, and progress tracking.

The platform asserts a commitment to evidence-based care, citing research and patient outcomes to support their services.

For those seeking professional mental health support, especially for anxiety and depression, Brightside presents itself as a comprehensive online option.

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Table of Contents

Understanding Brightside.com: A Deeper Dive into Their Mental Health Approach

Brightside.com positions itself as a robust solution for mental health, particularly for those grappling with anxiety and depression.

Their model revolves around providing accessible, personalized, and evidence-based care through a virtual platform.

They emphasize a holistic approach, aiming not just for symptom reduction but for sustained well-being.

The Core Philosophy: Evidence-Based and Personalized Care

At the heart of Brightside’s offering is their commitment to evidence-based practices. They don’t just offer generic advice.

Their treatments are grounded in established psychological and psychiatric research. This is crucial for effective mental health care. Pilorum.dk Reviews

Data-Driven Treatment Plans: Brightside states that their providers analyze “100+ data points” to determine the most tolerable and effective treatment, particularly for medication. This analytical approach aims to reduce trial-and-error, potentially leading to faster relief.
Clinically Proven Therapies: Their virtual therapy program combines cognitive and behavioral therapy CBT with independent skill practice. CBT is a widely recognized and effective form of therapy for various mental health conditions, including anxiety and depression, known for helping individuals identify and change unhelpful thinking patterns and behaviors.
Personalized Pathways: No two individuals are alike, and Brightside acknowledges this by tailoring treatment plans to specific needs. This customization is vital for addressing the unique challenges each person faces.

Accessibility and Convenience: Bridging the Gap in Mental Health Care

One of the most compelling aspects of Brightside.com is its focus on making mental health care more accessible and convenient.

This is particularly beneficial for individuals living in remote areas, those with mobility issues, or anyone who finds it challenging to attend in-person appointments.

Virtual Sessions: All interactions occur online through video sessions, removing geographical barriers. This means you can access care from virtually anywhere with an internet connection.
Quick Appointments: The website claims appointments can be scheduled in as little as two days. This rapid access can be a must for individuals seeking immediate support, especially during periods of distress.
Anytime Messaging: The ability to message your provider between video visits provides continuous support and allows for questions or concerns to be addressed promptly, fostering a sense of ongoing care.
Insurance Coverage: Brightside accepts various insurance plans, including Medicare and Medicaid, which significantly broadens access for many who might otherwise find mental health care unaffordable. This is a crucial step towards equitable mental healthcare.

Services Offered: Psychiatry, Therapy, and Specialized Programs

Brightside.com offers a comprehensive suite of mental health services, allowing individuals to choose the type of care that best fits their needs, or a combination of approaches.

This flexibility ensures a tailored treatment experience.

Psychiatry Services: When Medication is Considered

For many, mental health conditions like depression and anxiety may benefit from medication management alongside therapy. Pearllemonpr.com Reviews

Brightside provides access to licensed psychiatric providers who can assess, prescribe, and monitor medication.

Expert Psychiatric Providers: These professionals are either psychiatrists or psychiatric-mental health nurse practitioners PMHNPs, trained to handle medication-related aspects of mental health. They conduct thorough evaluations to determine if medication is appropriate and which type might be most effective.
Targeted Medication Management: Brightside emphasizes a data-driven approach to prescribing, aiming to identify the most suitable medication quickly to minimize side effects and maximize efficacy. This is a contrast to traditional trial-and-error methods.
Ongoing Monitoring and Adjustment: Medication is not a “set it and forget it” solution. Brightside’s model includes follow-up appointments and progress tracking to ensure the medication remains effective and to make adjustments as needed.

Therapy Services: Building Skills for Lasting Change

Therapy plays a critical role in addressing the root causes of mental health challenges and equipping individuals with coping mechanisms and strategies for long-term well-being.

Cognitive Behavioral Therapy CBT: This is a cornerstone of Brightside’s therapy program. CBT is highly effective in helping individuals identify and challenge negative thought patterns and behaviors that contribute to anxiety and depression. It’s a goal-oriented approach focused on practical solutions.
Independent Skill Practice: Beyond live sessions, Brightside incorporates self-guided lessons and exercises. This empowers individuals to actively participate in their recovery by practicing new skills and integrating them into daily life, reinforcing what’s learned in therapy.
Dedicated Therapists: Patients are paired with a dedicated therapist who serves as a consistent point of contact, building rapport and continuity of care. This personalized support is vital for therapeutic progress.

Specialized Programs: Addressing Acute Needs

Recognizing the severity of some mental health conditions, Brightside offers specialized programs, including support for individuals with elevated suicide risk and care tailored for teenagers.

Crisis Care for Suicide Risk: Brightside’s “first-of-its-kind” program for individuals with elevated suicide risk is based on the Collaborative Assessment and Management of Suicidality CAMS framework. This evidence-based model has decades of research backing its effectiveness in reducing suicidal ideation and behaviors. It provides structured support to help individuals navigate acute distress safely.
Teen Care Ages 13+: Mental health challenges often emerge during adolescence. Brightside extends its services to teenagers aged 13 and up, providing a safe and confidential space for them to discuss concerns like peer pressure, school stress, anxiety, and self-esteem. Therapy is offered, with psychiatry services available if deemed appropriate by a provider. This early intervention is crucial for long-term mental wellness.

The Brightside User Experience: From Assessment to Progress Tracking

Navigating mental healthcare can sometimes feel daunting, but Brightside.com aims to streamline the process, making it as user-friendly as possible.

Their structured approach guides individuals from initial assessment to ongoing support and progress monitoring. Goosecreekcandle.com Reviews

The Initial Assessment: A Personalized Starting Point

The journey on Brightside begins with a free online assessment. This isn’t just a formality.

It’s designed to gather crucial information to inform a personalized treatment recommendation.

Comprehensive Questionnaire: The assessment likely includes a series of questions about symptoms, mental health history, and personal circumstances. This data helps providers understand the individual’s specific needs and challenges.
Tailored Recommendations: Based on the assessment results, Brightside recommends whether psychiatry, therapy, or a combination of both would be most beneficial. This personalized guidance helps individuals make informed decisions about their care path.
Matching with a Provider: After the assessment and care plan recommendation, the platform facilitates matching the individual with a licensed provider psychiatrist or therapist who is licensed in their state and suited to their needs.

Ongoing Engagement: Video Sessions and Messaging

The core of Brightside’s care delivery involves regular interaction with a dedicated provider, supported by convenient communication channels.

1:1 Video Sessions: These are the primary means of direct interaction. For psychiatry, initial sessions typically last around 30 minutes, focusing on evaluation and treatment planning. Therapy sessions are usually 45 minutes, allowing for deeper exploration of issues and skill-building. These sessions are crucial for building rapport and progressing through the treatment plan.
Anytime Messaging: This feature allows for communication with the provider between scheduled video appointments. It’s ideal for asking follow-up questions, sharing updates on symptoms, or addressing minor concerns without waiting for the next session. This continuous connection can enhance feelings of support and ensure timely adjustments to care.
Interactive Lessons: Beyond live interactions, Brightside incorporates self-guided lessons. These are designed to reinforce therapeutic concepts, provide skill-building exercises, and encourage the integration of new thought patterns and behaviors into daily life. This blend of live support and independent practice is a hallmark of effective online therapy.

Progress Monitoring: Tracking Your Journey to Well-being

A critical aspect of any effective mental health program is the ability to track progress, ensuring that the chosen treatment is yielding positive results and allowing for adjustments when necessary.

Weekly Check-ins: Brightside utilizes regular questionnaires or check-ins to monitor symptom changes and overall well-being. This quantitative data provides providers with objective insights into the individual’s response to treatment.
Empowering Self-Awareness: Tracking progress also empowers individuals to see their own improvements over time, which can be highly motivating and reinforce positive changes. It helps them understand what is working and where further focus might be needed.

The Professionals Behind Brightside: Qualifications and Standards

The quality of mental healthcare hinges on the expertise and professionalism of its providers. Smarlance.com Reviews

Brightside.com emphasizes the rigorous selection and continuous adherence to high clinical standards among its team.

Provider Vetting and Qualifications

Brightside states that their providers undergo a thorough hiring and vetting process to ensure they are highly qualified and capable of delivering top-tier mental health care.

Licensed Professionals: All therapists and psychiatric providers are actively licensed in the states where they practice. This is a fundamental requirement ensuring adherence to professional and ethical standards.
Advanced Degrees: Therapists typically hold master’s or doctorate degrees in clinical psychology, clinical social work, or counseling from accredited programs. Psychiatric providers are psychiatrists or psychiatric-mental health nurse practitioners PMHNPs, all trained to prescribe and manage mental health medications.
Experience in Evidence-Based Care: A key criterion for Brightside’s providers is their experience in delivering “science-backed” or evidence-based care for anxiety and depression. This ensures that the treatments offered are rooted in established research and proven methodologies.

Commitment to Clinical Standards

Beyond initial qualifications, Brightside highlights its commitment to maintaining high clinical standards, mirroring those found in traditional in-person care settings.

HIPAA Compliance: Brightside Health and its platform are HIPAA compliant, adhering to all HIPAA requirements, including the Privacy Rule. This ensures the confidentiality and security of patient information, which is paramount in healthcare.
Data Security: The platform encrypts data both in transit and at rest, and all communication uses cryptographic hash algorithms. This robust security infrastructure aims to protect sensitive personal and medical data from unauthorized access.
Ongoing Professional Development: While not explicitly detailed on the homepage, a commitment to high clinical standards often implies that providers are encouraged or required to engage in ongoing professional development and training to stay abreast of the latest research and best practices in mental health care.

Brightside’s Results: Patient Outcomes and Testimonials

A crucial measure of any healthcare service’s effectiveness lies in its outcomes.

Brightside.com prominently features statistics and patient testimonials to demonstrate the impact of its services on individuals’ lives. Carlikeit.com Reviews

Quantifiable Results

Brightside presents specific data points, claiming significant improvements in patient conditions within a relatively short timeframe.

Reduction in Suicidal Thoughts: The website cites a study JMIR, 2022 indicating that “57% of people no longer had any suicidal thoughts after just 12 weeks of treatment.” This is a profound statistic, highlighting the potential life-saving impact of their Crisis Care program.
Remission Rates: Another statistic BMC, 2022 states that “55% of patients achieved remission within 12 weeks.” Remission, in a clinical context, means a significant reduction or complete disappearance of symptoms, signifying a strong recovery.
Higher Response and Remission Rates: Brightside also claims “30% higher response and remission rates than a leading U.S. health system” Cureus, 2022. This comparison suggests that their virtual care model can be as, if not more, effective than traditional care settings.

Patient Testimonials

Beyond statistics, the website includes direct quotes from patients, providing qualitative evidence of positive experiences and outcomes.

These testimonials offer a human perspective on the impact of Brightside’s services.

Improved Well-being: Testimonials often express feelings of significant improvement, feeling “MUCH IMPROVED,” “like myself again,” or experiencing a “huge improvement on my quality of life.”
Ease and Accessibility: Many patients highlight the convenience and ease of accessing care through Brightside, emphasizing how the platform made mental health support manageable and effective.
Dedicated Provider Support: Patients frequently praise their providers for their listening skills, compassion, responsiveness, and genuine investment in their care, underscoring the importance of the human element in virtual treatment.
“Life Saver” Narratives: Some testimonials describe Brightside as a “literal life saver,” particularly for those who found previous treatment experiences less effective or accessible.

These results, both quantitative and qualitative, are designed to build trust and demonstrate the tangible benefits of engaging with Brightside.com for mental health care.

They suggest that the platform is effective in helping individuals manage and overcome challenges related to anxiety and depression. Dultmeier.com Reviews

Alternatives to Consider for Mental Wellness

While Brightside and similar platforms offer convenient avenues for mental health support, it’s beneficial to explore a holistic approach to well-being that aligns with sound principles.

Focusing on activities that strengthen faith, community bonds, and personal growth can provide profound and lasting positive impacts.

Strengthening Faith and Spirituality

For many, a deep connection to their spiritual beliefs offers immense comfort, guidance, and resilience in facing life’s challenges.

Prioritizing spiritual growth can be a powerful antidote to anxiety and despair.

Consistent Prayer and Reflection: Engaging in daily prayers and setting aside time for reflection can anchor the mind and heart, fostering a sense of peace and connection. This regular practice can provide a spiritual “reset” and help in managing stress.
Reading and Contemplating Sacred Texts: Delving into scriptures or wisdom traditions can offer profound insights into the human condition, purpose, and perseverance. It can inspire hope, provide guidance on ethical living, and deepen one’s understanding of the world.
Seeking Knowledge from Reputable Scholars: Attending lectures, reading books, or listening to talks from respected religious scholars can provide clarity, guidance, and motivation. Learning about ethical principles, patience, gratitude, and reliance on a Higher Power can transform one’s perspective on difficulties.
Acts of Charity and Service: Engaging in acts of giving and service to others shifts focus from personal struggles to contributing positively to the community. This can foster a sense of purpose, gratitude, and interconnectedness, which are powerful against feelings of isolation or hopelessness.

Building Strong Community Bonds

Human beings are inherently social, and strong, positive community ties are vital for mental and emotional health. Proudpatriots.com Reviews

Isolation can exacerbate mental health challenges, whereas supportive relationships provide a buffer.

Participating in Community Gatherings: Actively attending and contributing to local community events, gatherings, or religious services can help forge new connections and strengthen existing ones. This provides a sense of belonging and mutual support.
Volunteering for Good Causes: Dedicating time to volunteer work not only benefits others but also provides a sense of accomplishment and purpose. It can introduce you to like-minded individuals and create opportunities for meaningful social interaction.
Nurturing Family Relationships: Investing time and effort in fostering strong, loving relationships with family members—parents, siblings, spouses, children—provides a foundational support system. Open communication, empathy, and mutual respect are key.
Joining Positive Interest Groups: Whether it’s a book club, a hiking group, a language exchange, or a study circle, joining groups centered around shared positive interests can lead to genuine friendships and provide healthy outlets for social engagement.

Engaging in Wholesome Activities and Personal Growth

Beyond professional support, cultivating healthy habits and engaging in activities that foster personal growth and well-being are crucial for a balanced life.

Mindful Movement: Regular physical activity, such as walking in nature, hiking, or engaging in calisthenics, can significantly impact mood and reduce stress. Focus on the act of movement itself, rather than external goals, for enhanced mental benefits.
Learning and Skill Development: Engaging the mind through learning new skills, whether it’s a craft, a language, or a practical trade, can boost self-esteem and provide a sense of accomplishment. It diverts negative thought patterns by focusing on productive mental engagement.
Spending Time in Nature: Connecting with the natural world has documented benefits for mental health, reducing stress and improving mood. Simple activities like gardening, going for walks in a park, or sitting by a body of water can be immensely restorative.
Reflective Journaling: Regularly writing down thoughts, feelings, and experiences can be a powerful tool for self-reflection and emotional processing. It helps to identify patterns, gain clarity, and work through challenges in a structured way.
Prioritizing Rest and Quality Sleep: Adequate and consistent sleep is foundational to mental and physical health. Establishing a regular sleep schedule and creating a conducive sleep environment can significantly improve mood, concentration, and resilience.

By integrating these alternatives, individuals can build a comprehensive framework for mental wellness that is resilient, fulfilling, and aligned with principles that promote overall well-being.

Professional support, when needed, can then be viewed as one component within a broader, holistic approach to nurturing the mind, body, and spirit.

What Brightside.com Does Not Treat: Limitations and When to Seek In-Person Care

While Brightside.com offers comprehensive support for a range of mental health conditions, particularly anxiety and depression, it’s crucial to understand its limitations. Aimlay.com Reviews

Online mental health care is not a universal solution, and certain conditions or situations necessitate in-person or immediate emergency intervention.

Conditions Not Treated by Brightside.com

The platform clearly outlines a list of conditions and situations for which its online model is not suitable, emphasizing that these require different forms of care.

Ongoing, High-Risk Self-Harm Behavior: If an individual is at immediate and ongoing risk of self-harm or suicide, Brightside strongly advises seeking emergency help e.g., calling 988, 911, or going to a local hospital. Online platforms, by their nature, cannot provide the immediate, physical intervention or continuous supervision that such severe crises demand.
Schizophrenia or Any Symptoms of Psychosis: Psychotic disorders often require a level of monitoring, diagnostic nuance, and medication management that is best handled in a traditional in-person psychiatric setting.
Some Cases of Bipolar Disorder I or Acute Mania: While Brightside might treat certain aspects of bipolar disorder, acute manic episodes or severe Bipolar I cases often require stabilization and intensive management that online care may not fully accommodate.
Severe Substance Use: Individuals with severe substance use disorders typically need specialized addiction treatment, which often includes detoxification, residential programs, or intensive outpatient programs with integrated physical health monitoring.
Medically Unstable Eating Disorders: Eating disorders, especially those with severe medical complications like anorexia nervosa, can lead to critical physical health risks requiring medical monitoring and specialized nutritional intervention that can only be provided in an in-person clinical setting.
Dementia: Dementia and other neurocognitive disorders require comprehensive neurological assessments, specialized care plans, and often physical support that falls outside the scope of an online mental health platform.

When to Seek In-Person or Emergency Care

Brightside itself provides clear guidance on when its services are not appropriate and when to seek immediate, in-person help.

Immediate Risk of Suicide or Self-Harm: If you or someone you know is in immediate danger, the paramount advice is to call or text 988 the Suicide & Crisis Lifeline, call 911 for emergency support, or go to the nearest hospital emergency room. These resources are equipped to provide critical, life-saving intervention.
Complex Co-occurring Conditions: While Brightside addresses anxiety and depression, individuals with highly complex co-occurring mental and physical health conditions might benefit more from integrated care settings where different specialists can coordinate in person.
Need for Physical Examination or Diagnostic Testing: Certain mental health conditions or symptoms may warrant physical examinations, blood tests, or other diagnostic procedures that cannot be performed remotely.
Preference for Traditional Face-to-Face Interaction: Some individuals simply prefer or benefit more from the direct, physical presence of a therapist or psychiatrist, finding it easier to build rapport or communicate in a traditional setting.

Understanding these limitations is crucial for making informed decisions about mental health care.

While online platforms offer significant convenience, recognizing when a different, more intensive, or in-person approach is necessary ensures the safest and most effective path to well-being. Wheelbasealloys.com Reviews

Cost and Insurance: Making Mental Health Care Accessible

The financial aspect of mental health care is a significant consideration for many.

Brightside.com aims to address this by offering transparency around costs and actively working with insurance providers to make their services more accessible.

Pricing Structure and Transparency

While the exact pricing plans might vary and require a direct assessment on their site, Brightside generally operates on a subscription or per-session model, depending on the chosen service psychiatry, therapy, or both.

Free Assessment: The initial step is always a free assessment, which provides a personalized plan recommendation without any upfront cost. This allows individuals to understand potential pathways before committing financially.
Subscription-Based Model: Online mental health platforms often use a monthly subscription model that covers a certain number of sessions, messaging access, and progress tracking. This can sometimes be more cost-effective than paying for individual sessions out-of-pocket in a traditional setting.
Detailed Cost Breakdown: The expectation is that Brightside provides a clear breakdown of costs associated with each plan option after the assessment, allowing users to make an informed decision based on their budget and needs. It’s essential for prospective users to carefully review these details.

Insurance Acceptance and Coverage

A key differentiator for Brightside is its commitment to accepting various insurance plans, significantly lowering the financial barrier for many.

In-Network Provider: Brightside states that it is in-network with a growing number of insurance companies. This means that if your insurance plan is accepted, you will likely only be responsible for your co-pay or deductible, similar to traditional in-person care.
Medicare and Medicaid Accepted: The inclusion of Medicare and Medicaid acceptance is particularly noteworthy, as these government-sponsored programs provide coverage for a large segment of the population, including seniors, individuals with disabilities, and low-income families. This broad acceptance significantly expands access to mental health care for vulnerable populations.
Verification Process: The website encourages users to check their insurance coverage directly on the platform. This verification process helps confirm eligibility and estimate out-of-pocket expenses before starting treatment, preventing unexpected bills.
Benefits of Insurance Coverage: Using insurance for mental health care can dramatically reduce personal financial burden, making consistent and long-term treatment more feasible. It aligns with the principle of ensuring essential healthcare services are available to all.

By actively engaging with insurance providers and offering transparent pricing, Brightside aims to make quality mental health support more financially manageable, recognizing that cost can often be a major barrier to seeking and maintaining care. Sam-turner.co.uk Reviews

FAQs related to Brightside.com Reviews

What is Brightside.com?

Brightside.com is an online platform that offers mental health care services, primarily focusing on anxiety and depression, through virtual appointments with licensed psychiatric providers and therapists.

Is Brightside.com legitimate?

Based on its detailed services, licensed providers, and reported clinical outcomes, Brightside.com appears to be a legitimate platform providing evidence-based mental health care.

What conditions does Brightside.com treat?

Brightside.com treats a wide range of anxiety and depression-related conditions, including Generalized Anxiety Disorder, Major Depressive Disorder, Panic Disorder, OCD, PTSD, Bipolar Disorder less severe cases, Insomnia, and Postpartum Depression.

Does Brightside offer therapy?

Yes, Brightside.com offers therapy services, primarily utilizing cognitive and behavioral therapy CBT techniques through virtual sessions and interactive lessons.

Does Brightside offer medication management?

Yes, Brightside.com provides psychiatry services for medication management, where licensed psychiatric providers can prescribe and monitor medication for mental health conditions. En.dragonpass.com.cn Reviews

Does Brightside.com accept insurance?

Yes, Brightside.com states that it accepts various insurance plans, including Medicare and Medicaid, to make its services more accessible.

How much does Brightside.com cost?

The cost varies depending on the personalized plan recommended psychiatry, therapy, or both and your insurance coverage.

They offer a free initial assessment to provide a recommendation and discuss pricing.

Can teens use Brightside.com?

Yes, Brightside.com offers “Teen Care” for individuals aged 13 and up, providing therapy and psychiatry services when appropriate, with providers specializing in common teen issues.

How does Brightside match me with a provider?

After you complete a free online assessment, Brightside.com uses the information to recommend a personalized treatment plan and then matches you with a licensed provider who is a good fit for your needs and licensed in your state. Tmtcentral.co.uk Reviews

Are Brightside’s providers licensed?

Yes, all of Brightside’s therapists and psychiatric providers are licensed professionals with advanced degrees and experience in providing evidence-based mental health care.

How often do I meet with my Brightside provider?

Therapy sessions are typically weekly, while psychiatry follow-up appointments may be every few months or more often if medication adjustments are needed.

You can also message your provider between sessions.

Is my information private with Brightside.com?

Yes, Brightside Health states that its platform is HIPAA compliant and follows all HIPAA requirements, including data encryption in transit and at rest, to ensure privacy and security.

What happens if I’m in crisis and using Brightside?

If you are in immediate risk of suicide or self-harm, Brightside strongly advises calling or texting 988 the Suicide & Crisis Lifeline, calling 911, or going to a local hospital immediately, as online care cannot provide emergency intervention. Cameracentreuk.com Reviews

Does Brightside prescribe controlled substances?

No, Brightside.com explicitly states that its providers do not prescribe controlled substances.

They have a list of medications they do prescribe available on their website.

What if Brightside.com is not a good fit for me?

If your condition falls outside of what Brightside treats e.g., severe substance use, medically unstable eating disorders, psychosis, they recommend seeking in-person care from a primary care provider or a specialized facility.

How long does Brightside treatment take to show results?

Brightside’s reported results indicate significant improvement, including remission rates, within as little as 12 weeks for many patients, though individual results may vary.

Can I choose my specific Brightside therapist or psychiatrist?

The website indicates that they match you with an expert provider, but the degree of choice in selecting a specific individual provider might depend on availability and your specific needs. Wrightpc.co.uk Reviews

What is the difference between psychiatry and therapy on Brightside?

Psychiatry focuses on medication management, diagnosis, and biological aspects of mental health, while therapy like CBT focuses on developing coping skills, changing thought patterns, and addressing underlying issues through verbal and interactive methods.

How do I get my medication from Brightside?

If prescribed medication by a Brightside psychiatric provider, your prescription can be sent directly to your local pharmacy for your convenience.

Does Brightside offer support for conditions other than anxiety and depression?

While anxiety and depression are their primary focus, Brightside also treats related conditions like panic disorder, insomnia, PTSD, OCD, and phobias, among others listed on their site.

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