Cablo24.com Review 1 by BestFREE.nl

Cablo24.com Review

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Based on checking the website, Cablo24.com appears to be an e-commerce platform specializing in electrical and home automation components.

The site is structured with clear product categories, contact information, and terms of sale.

While it lists various electrical supplies, a thorough review reveals some areas where it could improve its legitimacy and user-friendliness, particularly for a U.S. audience.

Here’s an overall review summary for Cablo24.com:

  • Website Language: Primarily Italian, which can be a significant barrier for non-Italian speaking users in the U.S.
  • Product Catalog: Extensive, covering a wide range of electrical components from well-known brands like Bticino, Vimar, and Vortice.
  • Pricing: Prices are listed in Euros and include VAT iva inc., which needs conversion for U.S. customers and clarity on international shipping costs and duties.
  • Contact Information: Provides a phone number Italian mobile prefix and a contact page, but lacks immediate customer support channels like live chat or a dedicated U.S. support line.
  • Terms of Sale: A dedicated “Condizioni di Vendita” page exists, which is good, but its content is in Italian, making it inaccessible without translation.
  • User Interface: The design appears functional but somewhat dated, lacking the modern polish often found on leading e-commerce sites.
  • Payment & Shipping: No explicit details on accepted payment methods or international shipping policies are immediately visible on the homepage, which is crucial for international transactions.

While Cablo24.com offers a substantial catalog of electrical products, its primary focus on the Italian market, evident from the language and currency, poses a challenge for U.S. users.

For those seeking electrical supplies, it’s generally recommended to stick with well-established platforms known for their international shipping, clear return policies, and robust customer support.

Here are some best alternatives for electrical and home automation components, focusing on established, ethical, and widely accessible platforms in the U.S. market:

  • Amazon:
    • Key Features: Vast selection, competitive pricing, extensive customer reviews, reliable shipping, easy returns, and a wide array of payment options. Offers products from numerous brands, including many that Cablo24.com might carry.
    • Average Price: Varies widely depending on the product and brand.
    • Pros: Unmatched convenience, strong buyer protection, fast shipping especially with Prime, diverse product range.
    • Cons: Can be overwhelming due to the sheer volume of choices, potential for counterfeit products if not buying from reputable sellers.
  • Grainger:
    • Key Features: Industrial and commercial electrical supplies, robust inventory, technical specifications, and bulk ordering options. Caters primarily to businesses and contractors.
    • Average Price: Typically B2B pricing, might be higher for individual items but offers wholesale benefits.
    • Pros: High-quality, reliable products, excellent for professional use, detailed product information, strong customer support for technical queries.
    • Cons: Primarily B2B focus, may not be ideal for small residential projects, minimum order quantities on some items.
  • SupplyHouse.com:
    • Key Features: Specializes in HVAC, plumbing, and electrical supplies. User-friendly interface, detailed product descriptions, and helpful customer service.
    • Average Price: Competitive, often better than retail hardware stores for specific components.
    • Pros: Niche focus ensures expertise, good stock levels, fast shipping, transparent pricing.
    • Cons: Product range is narrower than general marketplaces, not as well-known as Amazon.
  • The Home Depot:
    • Key Features: Wide range of electrical supplies for DIY and professional projects, in-store pickup, online ordering, and installation services.
    • Average Price: Standard retail pricing.
    • Pros: Physical store presence for immediate needs, good return policy, large inventory, often runs sales and promotions.
    • Cons: Online inventory may vary by store, specialized items might need to be ordered, customer service can be inconsistent.
  • Lowes:
    • Key Features: Similar to Home Depot, offers a comprehensive selection of electrical components, tools, and accessories for residential and commercial applications.
    • Pros: Convenient for local pickups, competitive pricing, good range of popular brands, helpful staff in-store.
    • Cons: Online product details can sometimes be sparse, stock levels can be inconsistent between stores.
  • McMaster-Carr:
    • Key Features: An industrial supply company known for its vast catalog hundreds of thousands of products, highly detailed product descriptions, and exceptionally fast shipping.
    • Average Price: Generally premium pricing for convenience and quality.
    • Pros: Unparalleled product availability, incredibly fast delivery, detailed technical specifications, excellent for hard-to-find parts.
    • Cons: Not always the cheapest option, interface can be a bit overwhelming for new users, primarily geared towards industrial and professional buyers.
  • Digi-Key Electronics:
    • Key Features: Specializes in electronic components, but also carries a wide range of electrical connectors, wiring, and associated tools. Ideal for more specific electronic-electrical crossover needs.
    • Average Price: Varies based on component type and quantity, generally competitive for electronic parts.
    • Pros: Huge inventory of specific electronic and electrical components, strong technical support, global shipping, detailed datasheets.
    • Cons: Can be overly technical for general household electrical needs, interface is geared towards engineers and hobbyists.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

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IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Cablo24.com Review & First Look

When first landing on Cablo24.com, you’re immediately presented with an interface that, while functional, reflects a more traditional e-commerce approach.

The homepage is clearly laid out with product categories and a selection of featured offers and new arrivals. However, for a U.S.

Audience, the most striking aspect is the predominant use of Italian. This isn’t just about product descriptions.

It extends to crucial elements like navigation, company information, and terms of sale.

Initial Impressions for a U.S. User

The website’s design feels a bit dated, which isn’t necessarily a deal-breaker for electrical components, but it doesn’t convey the polished, modern experience often expected by contemporary online shoppers.

The language barrier is the primary hurdle, as understanding product specifications, guarantees, and return policies becomes a challenge without external translation tools.

Key Elements on the Homepage

  • Navigation Bar: “Home,” “Azienda” Company, “Condizioni di Vendita” Terms of Sale, “Contatti” Contacts are clearly visible.
  • Product Categories: A comprehensive list on the left sidebar, ranging from “Bticino” and “Vimar” major electrical brands to specific items like “Lampade” Lamps, “Interruttori Magnetotermici” Circuit Breakers, and “Cavi” Cables.
  • Featured Products: “Le offerte del mese…” Monthly offers and “Le novità in catalogo…” New in catalog sections highlight specific products with images and prices.
  • Contact Information: A phone number “393.58.78.619” is prominently displayed, along with operating hours. This is an Italian mobile number, indicating a local focus.
  • Shopping Cart: “Il Tuo Carrello 0 – € 0,00 iva inc.” shows the cart status, with prices quoted in Euros including VAT.
  • Company Info: At the bottom, “CABLO24.com by FRIMEL S.r.l. P.IVA: 04156480750” clearly states the company name and VAT number, suggesting a legitimate registered business in Italy.

Cablo24.com Features From a U.S. Perspective

While the site offers a comprehensive catalog of electrical components, its features are primarily designed for the Italian market. When evaluating for a U.S.

Audience, certain aspects stand out—both positively and as areas for improvement.

Product Categorization

The website excels in its detailed categorization of products.

You can navigate through various brands and then drill down into specific types of electrical components: Careerprofessor.works Review

  • Brand Specifics: Dedicated sections for major Italian and European brands like Bticino, Vimar, and Vortice. This is useful for customers loyal to particular manufacturers.
  • Component Types: Granular categories such as “Placche” Plates/Covers, “Lampade” Lamps, “Interruttori” Switches, “Cavi” Cables, and various types of circuit breakers and connectors. This makes it easier to find specific items.
  • Electrical Accessories: Includes a wide array of smaller, crucial items like “Fascette cablaggio” Cable Ties, “Nastri isolanti” Insulating Tapes, and “Morsetti” Terminals.

Pricing and Currency

All prices on Cablo24.com are listed in Euros € and explicitly state “iva inc.”, which means “IVA inclusa” or “VAT included.”

  • Currency Conversion: For U.S. buyers, this requires manual currency conversion, which can be cumbersome and lead to miscalculations.
  • VAT Implications: While VAT is included for European buyers, U.S. customers typically won’t pay VAT but may incur import duties and taxes upon arrival. The website does not clarify these international shipping and customs details upfront.
  • Example Pricing:
    • Vimar Arkè placca classic: 55,59€ iva inc.
    • Placca Matix AM4803BCD: 1,90€ iva inc.
    • Termostato Axolute bianco: 344,59€ iva escl. Note: “iva escl.” means VAT excluded for this specific item, which is a rare exception on the visible homepage.

Customer Service and Support

The site provides a phone number for “Ordini Telefonici” Telephone Orders available during specific hours Monday to Friday, 8:30-12:30 / 16:00-19:30.

  • Limited Channels: The primary contact method appears to be phone, which would involve international calls for U.S. customers.
  • No Live Chat or Email Form: The absence of a direct email address or a live chat feature on the homepage is a drawback for immediate queries or non-urgent communication, especially across time zones.
  • Language Barrier in Support: Even if reachable, the phone support would likely be in Italian, posing another significant challenge for English-speaking customers.

Cart and Login System

A basic shopping cart summary is visible: “Il Tuo Carrello 0 – € 0,00 iva inc..” There’s also a “Login Utenti e Rivenditori” User and Reseller Login section.

  • Standard E-commerce Features: These are typical features found on any e-commerce site, allowing users to track their selections and manage accounts.
  • No Guest Checkout Indication: It’s unclear if guest checkout is available without going through the full checkout process.

Cablo24.com Pros & Cons

When considering Cablo24.com, particularly from the vantage point of a U.S.-based customer, it’s essential to weigh its strengths against its limitations.

Cablo24.com Pros for its intended market

  • Extensive Product Catalog: The site offers a wide array of electrical components and accessories from reputable European brands like Bticino, Vimar, and Vortice. This breadth of products is a significant advantage for those specifically seeking these brands or types of items.
  • Clear Categorization: The product categories are well-defined, making it relatively easy to navigate and find specific items if you know what you’re looking for, even with the language barrier.
  • Transparent Pricing for Italy: Prices are clearly listed with VAT included iva inc., which is standard practice for consumer sales in Italy.
  • Company Information: The presence of the company name FRIMEL S.r.l. and VAT number provides a basic level of transparency and indicates a registered business entity.
  • Dedicated Contact Page: A specific “Contatti” page is available, along with a phone number for orders and inquiries, showing some level of customer support effort.
  • Specialized Offerings: For niche electrical parts or specific European models, Cablo24.com might offer products not readily available on general U.S. marketplaces.

Cablo24.com Cons especially for U.S. users

  • Language Barrier: The most significant hurdle. The entire website, including product descriptions, terms of sale, and company information, is in Italian. This makes it extremely difficult for English-speaking customers to understand crucial details like product specifications, warranty information, and return policies.
  • Currency and International Shipping: Prices are in Euros, and there’s no immediate information on international shipping costs, customs duties, or taxes for non-EU destinations like the U.S. This lack of transparency can lead to unexpected costs.
  • No Clear International Focus: The phone number provided is an Italian mobile number, and the operating hours are in CEST Central European Summer Time. There’s no indication of U.S.-specific customer support, international payment options, or optimized shipping for overseas customers.
  • Outdated Website Design: The user interface appears somewhat antiquated compared to modern e-commerce platforms. This might affect user trust and overall shopping experience.
  • Limited Payment Information: The homepage doesn’t explicitly display accepted payment methods e.g., credit cards, PayPal, bank transfers. This information is crucial for online transactions.
  • Lack of Customer Reviews/Ratings: There are no visible customer reviews or star ratings for products on the homepage, which is a standard feature on most e-commerce sites that helps build trust and inform purchasing decisions.
  • Return Policy Ambiguity: Without understanding the “Condizioni di Vendita” due to the language barrier, U.S. customers would be uncertain about their rights regarding returns, exchanges, or warranty claims.
  • No Live Chat Support: The absence of real-time chat support is a missed opportunity for quick queries, especially across different time zones.

Cablo24.com Alternatives

For U.S.

Customers seeking reliable and ethical sources for electrical components and home automation supplies, bypassing Cablo24.com due to its localized focus and language barrier is a practical approach.

The market offers numerous established platforms with clear international operations and strong customer support.

Established Online Retailers

  • Amazon: As a global giant, Amazon provides an unparalleled selection of electrical components, wiring, switches, smart home devices, and tools. Its benefits include extensive customer reviews, competitive pricing, diverse shipping options including fast Prime delivery, and a robust return policy. Searching for specific brands like “Bticino” or “Vimar” may yield results from third-party sellers on Amazon’s platform, though availability can vary by region.
  • The Home Depot: A leading U.S. home improvement retailer, Home Depot offers a vast array of electrical products for DIY enthusiasts and professionals. You can find everything from wiring, conduit, circuit breakers, outlets, and smart home systems. Their online store allows for in-store pickup, and detailed product descriptions are readily available in English.
  • Lowes: Similar to Home Depot, Lowe’s is another major player in the home improvement sector. They offer a comprehensive selection of electrical components, including lighting, wiring, and smart home devices. Their online presence is strong, with detailed product pages and options for delivery or in-store collection.

Specialized Electrical Suppliers

  • SupplyHouse.com: This e-commerce platform specializes in HVAC, plumbing, and electrical supplies. They offer a wide range of electrical components, including relays, transformers, wiring, and tools. SupplyHouse is known for its clear product information, competitive pricing, and efficient shipping within the U.S.
  • Grainger: Primarily a business-to-business B2B supplier, Grainger is an excellent source for industrial and commercial electrical components. They offer high-quality, professional-grade products, including motors, controls, circuit protection, and wires. While geared towards professionals, individual customers can also purchase from their extensive catalog.
  • McMaster-Carr: Known for its incredibly vast inventory of industrial and commercial supplies, McMaster-Carr is a go-to for hard-to-find electrical parts. Their online catalog is meticulously detailed, and their shipping is famously fast, often delivering next-day for many items. They offer a wide array of electrical hardware, components, and tools.

Electronic Components Retailers for specific parts

  • Digi-Key Electronics: While more focused on electronic components, Digi-Key carries a significant selection of electrical connectors, wires, relays, and other associated hardware that might overlap with typical electrical needs, especially for custom projects or specific applications. They are known for their technical data sheets and broad inventory.

These alternatives provide clearer navigation, transparent pricing in USD, reliable shipping within the U.S., and accessible customer support in English, making them far more practical choices for American consumers.

Amazon

Understanding International E-commerce Challenges

Navigating international e-commerce can be a complex endeavor, especially when dealing with websites like Cablo24.com that are primarily localized for their domestic market. Garagedoorrepairmissouricity.com Review

Beyond the obvious language and currency differences, there are a host of less apparent challenges that can impact a U.S. buyer’s experience.

Language and Communication Barriers

  • Product Specifications: Understanding precise product specifications, voltage requirements, and compatibility can be nearly impossible without accurate translation. A slight misunderstanding could lead to purchasing incompatible or even unsafe equipment.
  • Legal and Warranty Information: The “Condizioni di Vendita” Terms of Sale and “Azienda” Company pages contain critical legal information, including warranty terms, return policies, and dispute resolution procedures. If these are only in Italian, a U.S. buyer cannot understand their rights or obligations.
  • Customer Support: Reaching customer support and effectively communicating issues or inquiries becomes a significant hurdle. International phone calls can be costly, and time zone differences add another layer of complexity.

Currency, Payment, and Pricing Discrepancies

  • Exchange Rate Fluctuations: Prices in Euros need to be converted to USD. The exchange rate fluctuates daily, meaning the final price in USD can change from the moment you view it to the point of purchase.
  • VAT vs. Sales Tax: European prices typically include Value Added Tax VAT, while U.S. prices add sales tax at checkout. U.S. customers generally shouldn’t pay VAT on direct imports, but the website needs to clearly state how this is handled, and whether local import duties will apply instead.
  • Hidden Fees: International transactions can incur foreign transaction fees from your bank or credit card company. Customs duties, tariffs, and import taxes are also common and are usually the responsibility of the buyer, adding to the final cost. Without explicit mention on the website, these can come as an unpleasant surprise.

Shipping, Logistics, and Returns

  • Delivery Times: International shipping can take significantly longer than domestic deliveries. Tracking information might also be less robust or update less frequently.
  • Customs Clearance: Packages entering the U.S. from other countries must clear customs, a process that can delay delivery and, as mentioned, incur additional fees.
  • Return Process: Returning an item to an international seller is often complicated and expensive. The buyer may be responsible for international shipping costs for returns, and navigating customs for the return shipment can be a bureaucratic nightmare. Warranties might also be invalidated outside the country of purchase.

How to Approach International Online Purchases General Guidelines

When considering any purchase from an international website not specifically catering to the U.S. market, it’s wise to proceed with caution.

While Cablo24.com appears to be a legitimate business in Italy, the lack of U.S.-specific information makes it a less viable option for American consumers.

Verify Legitimacy and Reputation

  • Company Information: Look for clear contact details, physical address, and legal registration numbers like VAT ID. Cablo24.com does provide FRIMEL S.r.l. and a P.IVA.
  • Online Reviews International: Search for reviews on independent platforms or forums specific to the country of origin. While U.S. reviews might be scarce, Italian reviews could offer insights.
  • Secure Connection: Always ensure the website uses HTTPS indicated by a padlock icon in the browser bar to encrypt your data during checkout. Cablo24.com uses HTTPS.

Understand the Total Cost

  • Currency Conversion: Use reliable online currency converters e.g., Google’s currency converter, XE.com to estimate the cost in USD.
  • Shipping Costs: Try to find explicit international shipping policies. If not available, contact them directly to inquire.
  • Duties and Taxes: Research potential import duties and taxes that the U.S. Customs and Border Protection might levy on the product. The U.S. Customs and Border Protection website CBP.gov is a good resource.
  • Payment Method Fees: Be aware that your credit card issuer might charge foreign transaction fees typically 1-3% of the transaction value.

Review Policies Thoroughly

  • Read Terms of Sale: Even if you need to use a translation tool, make an effort to understand the “Condizioni di Vendita” Terms of Sale and “Privacy Policy.” These documents outline your rights and the seller’s obligations regarding returns, refunds, warranties, and data privacy.
  • Return Policy: Pay close attention to who bears the cost of return shipping for international orders and what conditions apply e.g., timeframe, product condition.

Utilize Safe Payment Methods

  • Credit Cards: Pay with a credit card that offers strong buyer protection and chargeback options. This provides a layer of security if something goes wrong.
  • PayPal: PayPal can also offer buyer protection, which might be helpful for international transactions.

Consider Local Alternatives First

As highlighted in the “Alternatives” section, for common electrical and home automation components, it’s almost always simpler, faster, and more cost-effective for U.S.

Consumers to purchase from established U.S.-based retailers or international companies that have a strong presence and dedicated support within the United States.

This minimizes language barriers, simplifies logistics, and clarifies financial obligations.

Cablo24.com Pricing

Cablo24.com’s pricing structure is straightforward in its presentation, but its primary focus on the Italian market means that U.S.

Customers need to perform additional calculations and considerations.

All listed prices are in Euros €, and with very few exceptions, they include Italian Value Added Tax IVA inc..

Price Structure

  • Euro Denomination: Every product listed on the homepage displays its price in Euros. This is the base currency for transactions on Cablo24.com.
  • IVA Inclusa VAT Included: For most products, the price explicitly states “iva inc.”, meaning the Italian VAT is already incorporated into the displayed price. This is standard for retail pricing in the EU. For U.S. customers, this VAT portion would theoretically be removed at the point of international sale, but the website doesn’t clearly articulate this or how U.S. customs duties and taxes would be handled instead.
  • IVA Esclusa VAT Excluded: A notable exception seen on the homepage is the “Termostato Axolute bianco” priced at “344,59€ iva escl.”. This means VAT is not included, likely indicating it’s priced for business-to-business B2B sales or for export where VAT isn’t applicable initially. This inconsistency on the homepage can be confusing.

Examples of Listed Prices

  • Vimar Arkè placca classic 19657.08 acciaio spazzolato 7 posti: 55,59€ iva inc.
  • Vimar Plana 14653.48 reflex arancio 3 moduli: 5,39€ iva inc.
  • Placca Idea 6P 16756.46 Ardesia: 40,85€ iva inc.
  • placca Matix AM4803BCD 3P corda: 1,90€ iva inc.
  • Presa duplex bipasso Living Light L4180/2 2p+T 10/16A: 16,19€ iva inc.
  • H4706 supporto 6P Axolute Bticino: 6,15€ iva inc.
  • Termostato Axolute bianco – HD4441 – per condizionamento o riscaldamento: 344,59€ iva escl.

What U.S. Customers Need to Consider

  1. Currency Exchange Rate: The most immediate consideration is converting Euros to U.S. Dollars. The exchange rate fluctuates, so the exact USD cost will vary daily. For example, if €1 = $1.08 USD, then a €55.59 item would be approximately $60.04.
  2. International Shipping Costs: Cablo24.com does not display international shipping rates on its homepage. These costs can be substantial for electrical components due to weight and dimensions. Buyers would need to contact them or proceed to checkout to see these charges, if available.
  3. Customs Duties and Taxes: When importing goods into the U.S. from Italy, the buyer may be responsible for U.S. Customs duties and taxes. These charges are levied by the U.S. government, not the seller, and are usually collected by the shipping carrier upon delivery. The threshold for duty-free imports is currently $800 USD Section 321 exemption, but this applies per person, per day, and not all items qualify. Larger orders or higher-value items will likely incur these fees.
  4. Foreign Transaction Fees: Most U.S. credit cards charge a foreign transaction fee typically 1% to 3% when you make a purchase in a foreign currency. This adds a small but notable percentage to your total cost.
  5. Return Shipping Costs: If a product needs to be returned for any reason, the cost of international return shipping potentially including duties paid again, though some can be reclaimed would likely fall on the customer, making returns financially burdensome.

In essence, while Cablo24.com lists clear prices in Euros, the actual “final price” for a U.S. Garagedoorrepairmaplevalley.com Review

Customer will be significantly higher and more complex to calculate due to exchange rates, shipping, customs, and potential bank fees.

Cablo24.com vs. Global Marketplaces e.g., Amazon, Home Depot

When evaluating Cablo24.com against global marketplaces like Amazon or major U.S.

Amazon

Retailers such as Home Depot, the comparison highlights stark differences in business models, target audiences, and overall user experience for international buyers.

1. Target Audience & Localization

  • Cablo24.com: Clearly targets the Italian domestic market. Everything from the language to the currency and contact information is tailored for Italian customers. This specialized focus allows them to offer specific European brands and potentially better pricing for their local clientele.
  • Global Marketplaces Amazon, Home Depot, Lowe’s: These platforms are designed for a broad international or national audience.
    • Amazon: Has distinct regional websites e.g., Amazon.com for U.S., amazon.com for Italy, amazon.com for UK. This ensures localized language, currency, payment methods, and shipping options.
    • Home Depot/Lowe’s: Primarily focus on the U.S. and North American markets, with all content, pricing, and support tailored for U.S. customers.

2. Language & User Experience

  • Cablo24.com: Operates entirely in Italian. This creates a significant barrier for non-Italian speakers, making navigation, understanding product details, and comprehending terms and conditions cumbersome and prone to error. The website design is functional but lacks modern e-commerce refinements.
  • Global Marketplaces: Offer fully localized experiences in English for U.S. sites. This includes product descriptions, customer support, legal terms, and marketing materials. Their user interfaces are typically modern, intuitive, and feature-rich e.g., advanced search filters, customer reviews, personalized recommendations.

3. Pricing, Currency & Transparency

  • Cablo24.com: Displays prices in Euros with VAT included. International shipping, duties, and taxes are not transparently displayed on the homepage, leaving potential buyers guessing about the final cost.
  • Global Marketplaces:
    • Amazon: For U.S. customers, prices are in USD. Shipping costs are usually clearly displayed at checkout, and for international purchases from third-party sellers, Amazon often handles duty calculations and collection upfront, simplifying the process for the buyer.
    • Home Depot/Lowe’s: All prices are in USD, and shipping costs or in-store pickup options are clearly outlined. Sales tax is added at checkout as per U.S. regulations. The final price is transparent and straightforward.

4. Shipping & Logistics

  • Cablo24.com: As a small, local Italian retailer, its international shipping capabilities are likely limited, potentially slower, and may involve complex customs procedures for the buyer. Returns would also be a significant logistical and financial burden.
  • Global Marketplaces: Leverage massive logistics networks.
    • Amazon: Offers fast and reliable shipping including Prime and a highly streamlined process for international deliveries, often handling customs documentation. Returns are typically easy and clearly defined.
    • Home Depot/Lowe’s: Provide various shipping options across the U.S., including rapid home delivery and convenient in-store pickup, with clear return policies.

5. Customer Support & Returns

  • Cablo24.com: Offers phone support during Italian business hours, likely in Italian. There’s no clear indication of email or live chat support. Returns would be subject to Italian consumer law and potentially complex international shipping.
  • Global Marketplaces: Provide extensive customer support channels phone, email, chat often 24/7 or during extended hours, in multiple languages. Their return policies are generally generous and clearly stated, facilitating easy returns within their respective markets. Amazon’s A-to-Z Guarantee offers strong buyer protection for third-party purchases.

In summary, while Cablo24.com serves its niche in the Italian market, global marketplaces and large national retailers offer a far superior, more transparent, and user-friendly experience for U.S.

Customers seeking electrical and home automation products.

The convenience, clear pricing, and robust support of these larger entities far outweigh the potential benefits of sourcing from a highly localized European retailer for most American consumers.

How to Cancel Cablo24.com Subscription / Account

Based on the visible homepage content of Cablo24.com, there is no indication of a subscription service or a recurring membership model. The website appears to function purely as a transactional e-commerce store where customers purchase electrical components as needed, rather than subscribing to a service or product delivery.

What the Website Suggests

  • “Login Utenti e Rivenditori” User and Reseller Login: This implies a standard account system for customers to track orders, manage addresses, and potentially view past purchases. It does not suggest a subscription.
  • “Il Tuo Carrello” Your Cart: This is a typical shopping cart functionality, not tied to recurring billing.
  • Product Listings: All products are listed with individual prices for one-time purchase.

If You Have an Account

If you have created an account on Cablo24.com for purchasing products, canceling or deactivating it would typically involve:

  1. Logging In: Accessing your user account through the “Login Utenti e Rivenditori” section.
  2. Account Settings: Looking for an “Account Settings,” “Profile,” or “Manage Account” section. These are usually present even on basic e-commerce sites.
  3. Deactivation/Deletion Option: Within these settings, there might be an option to deactivate or delete your account. However, smaller e-commerce sites sometimes do not offer a self-service option for account deletion due to legal or data retention requirements, particularly in Europe.
  4. Contacting Support: If no self-service option is available, you would need to contact Cablo24.com directly. Given the website’s primary language is Italian, this communication would ideally be in Italian, or via a translation service. You would typically contact them via the phone number provided 393.58.78.619 or through the “Contatti” Contacts page, which might have an email address or contact form.

Regarding Cancellations and Returns

For individual product purchases, the “Condizioni di Vendita” Terms of Sale would govern any cancellation of an order before shipping or return of an item after delivery. Garagedoorrepairdavis.com Review

This document would outline the process, timeframes, and any associated costs.

As previously noted, this document is in Italian, necessitating translation to understand your rights and obligations.

In summary, there is no “subscription” to cancel for Cablo24.com. If you wish to close your user account or cancel a pending order, you would follow standard e-commerce procedures, likely requiring direct communication with their customer service, preferably in Italian.

How to Cancel Cablo24.com Free Trial

Based on the comprehensive review of Cablo24.com’s homepage and general e-commerce practices, there is no evidence to suggest that Cablo24.com offers any form of “free trial.”

Absence of Free Trial Indicators

  • Product Type: Cablo24.com sells tangible electrical and home automation components, which are typically purchased outright. Free trials are more common for software services, digital subscriptions, or high-value physical products offered on a ‘try-before-you-buy’ basis.
  • Homepage Content: The homepage prominently features product listings, pricing, and promotional offers “Le offerte del mese”, but never mentions a trial period, subscription plan, or any recurring service model that would involve a free trial.
  • Account Login: The “Login Utenti e Rivenditori” User and Reseller Login section refers to standard user accounts for purchasing and managing orders, not trial activations.
  • Terms of Sale: While the “Condizioni di Vendita” Terms of Sale page would govern general purchase conditions, it is highly unlikely to contain details about a free trial when the core business model doesn’t support it.

Business Model

Cablo24.com operates as a direct-to-consumer and potentially business-to-business for resellers online retail store for electrical supplies.

Their model is transactional: customers select items, add them to a cart, and complete a one-time purchase.

This is distinctly different from subscription services or software-as-a-service SaaS platforms that commonly offer free trials to attract users.

What to Do If You’re Concerned

If you encountered any third-party mention or link suggesting a “Cablo24.com free trial,” it’s highly probable that such information is:

  1. Misinformation: The information might be incorrect or misleading, perhaps confusing Cablo24.com with a different website or service.
  2. A Scam Attempt: In some cases, fraudulent websites or schemes might use familiar company names in an attempt to trick users into providing personal or financial information.

Recommendation: Since Cablo24.com deals in physical electrical components and shows no signs of offering trial periods, if you were searching for a free trial related to this site, you should re-evaluate the source of that information. For purchases on Cablo24.com, expect a standard buy-and-ship transaction without any trial period involved.

Cablo24.com Security and Data Privacy

When dealing with any online retailer, especially one operating internationally, understanding their approach to security and data privacy is paramount. Gogreenlightenergy.com Review

While Cablo24.com displays some standard security features, a deeper dive into their publicly available information, primarily through their “Condizioni di Vendita” and company details, is crucial for a U.S. customer.

Website Security Technical Aspect

  • HTTPS Encryption: Cablo24.com uses HTTPS, indicated by the padlock icon in the browser’s address bar. This is a fundamental security measure, meaning that data exchanged between your browser and the website like login credentials, personal information, and potentially payment details if processed directly on their site is encrypted. This helps protect against eavesdropping and tampering.
  • Payment Processing: The homepage does not explicitly state which payment gateways they use e.g., PayPal, Stripe, direct credit card processing. If they process credit card information directly on their site, ensuring PCI DSS compliance is vital. If they redirect to a third-party secure payment gateway, that gateway’s security protocols would apply. The lack of explicit information here is a minor concern.

Data Privacy Based on European Standards

  • GDPR Compliance Implied: As an Italian EU company, Cablo24.com by FRIMEL S.r.l. is subject to the General Data Protection Regulation GDPR. GDPR is one of the strictest data privacy laws globally, requiring companies to:
    • Obtain explicit consent: For collecting and processing personal data.
    • Provide clear privacy notices: Explaining what data is collected, why, and how it’s used.
    • Ensure data security: Implementing measures to protect personal data from breaches.
    • Respect data subject rights: Including the right to access, rectify, erase, and portability of data.
  • “Condizioni di Vendita” and “Azienda” pages: While not explicitly a “Privacy Policy” page, these sections often contain clauses related to data handling. Accessing and translating these documents would be necessary for a full understanding of their data privacy practices. The fact that these documents exist implies a commitment to legal compliance within their jurisdiction.

Transparency and Trust for U.S. Users

  • Language Barrier Impact: The primary challenge for U.S. users is the Italian language. Without translation, understanding the specific details of their privacy policy and data handling practices remains opaque.
  • Company Information: The explicit mention of “CABLO24.com by FRIMEL S.r.l. P.IVA: 04156480750” provides a legal entity name and VAT number, allowing for verification through Italian business registries if necessary. This adds a layer of legitimacy.
  • No Trust Seals Visible: The homepage doesn’t prominently display common trust seals e.g., McAfee Secure, Norton Secured, BBB accreditation for U.S. businesses that U.S. consumers might look for to instantly gauge security and reliability. This doesn’t mean they aren’t secure, but it doesn’t immediately convey that trust.

Recommendation: While the use of HTTPS and implied GDPR compliance are positive indicators, U.S. customers should ideally use a reliable translation tool to review the “Condizioni di Vendita” for data privacy specifics before making a purchase. Utilizing payment methods with strong buyer protection like credit cards with chargeback options is also a prudent security measure.

FAQ

What is Cablo24.com?

Cablo24.com is an Italian-based e-commerce website specializing in the sale of electrical components, home automation supplies, and related accessories from various brands such as Bticino, Vimar, and Vortice.

Is Cablo24.com legitimate?

Based on the website’s content, Cablo24.com appears to be a legitimate e-commerce business registered in Italy under the name FRIMEL S.r.l., with a valid VAT number and contact information. However, its legitimacy for U.S.

Customers is challenged by language barriers and lack of clear international shipping policies.

What currency does Cablo24.com use for pricing?

Cablo24.com lists all its prices in Euros €.

Do Cablo24.com prices include VAT?

Yes, most prices on Cablo24.com include Italian VAT IVA inc., meaning “IVA inclusa” or “VAT included.” A few exceptions may apply, marked as “iva escl.” VAT excluded.

Is Cablo24.com in English?

No, the entire Cablo24.com website, including product descriptions, terms of sale, and contact information, is primarily in Italian.

Does Cablo24.com ship to the United States?

The website’s homepage does not explicitly state its international shipping policies or whether it ships to the United States.

You would likely need to contact their customer service directly or proceed to checkout to see if international shipping options become available. Garagedoorrepair-cedarhill.com Review

How can I contact Cablo24.com customer service?

Cablo24.com provides a phone number for “Ordini Telefonici” Telephone Orders at 393.58.78.619, available Monday to Friday during specified Italian hours.

There is also a “Contatti” Contacts page, which may offer additional contact methods.

Are there any hidden fees for U.S. customers when buying from Cablo24.com?

Yes, for U.S.

Customers, potential hidden fees could include currency exchange rate fluctuations, foreign transaction fees from your bank, international shipping costs, and U.S.

Customs duties and import taxes, none of which are explicitly clear on the homepage.

Can I return products to Cablo24.com from the U.S.?

The return policy is detailed in their “Condizioni di Vendita” Terms of Sale document, which is in Italian. Returning products from the U.S.

Would likely involve international shipping costs and potentially complex customs procedures, making it cumbersome.

What are the payment options on Cablo24.com?

The homepage does not explicitly list accepted payment methods.

Typically, such sites would accept major credit cards or services like PayPal, but confirmation would require proceeding to checkout or consulting their terms of sale.

Does Cablo24.com offer a free trial?

No, Cablo24.com sells physical electrical components and does not appear to offer any form of free trial for products or services. Durangopetsitting.com Review

How do I cancel a Cablo24.com subscription?

Cablo24.com operates as a standard e-commerce store for one-time purchases and does not offer subscription services. Therefore, there is no “subscription” to cancel.

Are Cablo24.com products compatible with U.S. electrical systems?

It is crucial to verify product specifications voltage, frequency, certifications as electrical components from Italy EU may not be directly compatible with U.S. electrical systems e.g., 230V vs. 120V.

What brands does Cablo24.com carry?

Cablo24.com carries products from various brands, including Bticino, Vimar, Vortice, Philips, Osram, Gewiss, and Finder, among others, focusing on electrical and lighting components.

Is it safe to buy from Cablo24.com with a credit card?

Cablo24.com uses HTTPS encryption for its website, which secures data transmission.

However, for international purchases, using a credit card with strong buyer protection policies is always advisable.

Does Cablo24.com have customer reviews on its website?

Based on the visible homepage, Cablo24.com does not prominently display customer reviews or product ratings.

What is FRIMEL S.r.l.?

FRIMEL S.r.l.

Is the legal entity that operates Cablo24.com, as indicated by the company information at the bottom of the homepage. It is a registered business in Italy.

What are good alternatives to Cablo24.com for U.S. customers?

Good alternatives for U.S.

Customers include large online marketplaces like Amazon, major hardware retailers like The Home Depot and Lowes, and specialized suppliers such as SupplyHouse.com and Grainger.

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How reliable is the shipping from Cablo24.com to the U.S.?

The reliability of international shipping to the U.S. is not clear from the website.

It would depend on their chosen carriers and handling of customs, which can vary significantly compared to domestic U.S. shipping.

Can I get a tax refund on VAT if I am a U.S. customer?

For direct purchases from an EU online retailer shipping outside the EU, VAT should typically not be charged.

However, Cablo24.com shows “iva inc.” VAT included for most items.

You would need to clarify their specific export policy to avoid paying Italian VAT or to request a refund. U.S.

Import duties and taxes would likely apply instead.



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