Call08.com Review

Based on looking at the website, Call08.com appears to be a legitimate UK-based provider of business telephone numbers and answering services.

They offer a range of services from various number types 0800, 0330, 01/02 local numbers to comprehensive call handling solutions.

While the site provides clear information on services and pricing, a thorough review reveals areas where transparency and comprehensive details could be enhanced for a user seeking complete assurance.

Overall Review Summary:

Service Offering: Comprehensive range of UK telephone numbers and answering services.
Pricing Transparency: Prices are clearly stated for number types, with bespoke pricing for answering services.
Contact Information: A dedicated ‘Contact Us’ page and direct phone number are provided.
Experience: States “Over 10 years experience” in call handling.
Trial Offer: Free trial available for telephone answering service.
Customer Support: Implies customer service through various features and contact options.
Ethical Consideration Islam: The services offered, such as providing telephone numbers, call answering, and business communication tools, are permissible and align with ethical business practices in Islam, promoting honest trade and communication. There are no elements suggesting forbidden financial practices like Riba interest, gambling, or other impermissible activities.

Call08.com positions itself as a robust solution for businesses needing professional telephone services in the UK.

They highlight their UK-based call center, friendly agents, and a decade of experience, which aims to build trust.

The ability to port existing numbers and choose from diverse number types at competitive rates adds to their appeal.

However, as with any online service, digging a bit deeper into the specifics of service level agreements, detailed customer testimonials beyond generalized statements, and clearer communication channels for support might be beneficial for potential clients.

For instance, while a cookie policy is mentioned, the depth of privacy protocols and data handling practices isn’t immediately obvious without deeper navigation.

Here are some of the best alternatives for business communication solutions:

RingCentral
- Key Features: Cloud PBX, video conferencing, team messaging, contact center solutions, integrations with business apps.
- Price or Average Price: Starts from around $20/user/month.
- Pros: All-in-one communication platform, highly scalable, strong mobile app, global presence.
- Cons: Can be complex for very small businesses, higher cost for advanced features.
Vonage
- Key Features: Business phone system, unified communications, contact center, API platform for custom integrations.
- Price or Average Price: Starts from around $19.99/line/month.
- Pros: Flexible and customizable with APIs, good for businesses with specific needs, reliable service.
- Cons: Interface can be less intuitive for new users, pricing can escalate with add-ons.
Nextiva
- Key Features: Business phone service VoIP, CRM, team collaboration, analytics, customer experience platform.
- Price or Average Price: Starts from around $18.95/user/month.
- Pros: Strong focus on customer experience, robust analytics, excellent customer support, scalable solutions.
- Cons: Can be more expensive than some basic VoIP providers, some advanced features require higher tiers.
8×8
- Key Features: UCaaS Unified Communications as a Service, CCaaS Contact Center as a Service, global reach, video meetings.
- Price or Average Price: Starts from around $15/user/month.
- Pros: Good for international businesses, strong security features, comprehensive communication suite.
- Cons: Reporting tools can be overwhelming, occasional call quality issues reported.
OpenPhone
- Key Features: Business phone numbers local, toll-free, team collaboration, messaging, voicemail transcription, integrations.
- Pros: User-friendly interface, excellent for small teams, good call quality, mobile-first design.
- Cons: More limited feature set compared to enterprise solutions, primarily focused on phone/SMS.
Google Voice for Google Workspace
- Key Features: Business phone numbers, voicemail, call forwarding, integration with Google Workspace apps.
- Price or Average Price: Starts from $10/user/month requires Google Workspace subscription.
- Pros: Seamless integration with Google ecosystem, affordable, simple setup.
- Cons: Less robust features than dedicated UCaaS platforms, limited international calling options.
Aircall
- Key Features: Cloud-based call center software, sales and support call features, CRM integrations, analytics.
- Price or Average Price: Starts from around $30/user/month.
- Pros: Designed specifically for sales and support teams, excellent CRM integrations, easy to use.
- Cons: Higher price point, not ideal for general business communication outside of sales/support.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Call08.com Review & First Look

When you first land on Call08.com, it’s clear they’re in the business of providing telephone numbers and related services for businesses, primarily in the UK.

The homepage immediately presents various number types like 0800, 01/02 local numbers, and 0330, along with their starting prices.

This direct approach is helpful for potential customers looking for specific solutions.

They emphasize their UK-based call center and “Over 10 years experience,” which are crucial trust signals in the telecommunications industry.

Initial Impressions of the Homepage

The layout is clean, with clear calls to action like “View Numbers” and “Start Your Trial Now.” They highlight core services: telephone numbers, a telephone answering service, and number porting.

The presence of a prominent contact number 08000 14 14 14 at the top is a good sign, showing immediate accessibility.

Clarity: The services are clearly stated and categorized.
Pricing: Starting prices are visible for common number types.
Trust Signals: “UK-based,” “Over 10 years experience” are key trust-building elements.
Navigation: A well-structured menu at the bottom provides links to all key service areas, pricing, and contact information.

What’s Immediately Apparent

The website uses a straightforward, no-frills design.

It focuses on conveying information efficiently, which is often preferred by business customers.

The mention of “no connection fees” and “cancel anytime” suggests a user-friendly policy, though the specifics would need to be verified in their terms and conditions.

The service offerings cater to essential business communication needs, from basic phone numbers to more advanced features like call queuing and virtual switchboards. C-dedie.com Review

Focus: Core services are primary, avoiding unnecessary distractions.
Flexibility: Options for various number types and the ability to port existing numbers indicate adaptability.
Key Features Highlighted: Call features like “Call Statistics,” “Call Whisper,” and “Call Recording” are listed, showing depth in their offerings.

Call08.com Features

Call08.com offers a robust suite of features designed to support various business communication needs.

These features span from basic number provision to advanced call management and professional answering services, all aimed at enhancing a business’s communication efficiency and professionalism.

Diverse Range of Telephone Numbers

One of the core offerings of Call08.com is the provision of a wide array of UK telephone numbers.

This flexibility allows businesses to choose numbers that best suit their operational model and customer perception.

Freephone Numbers 0800, 0808: These numbers are ideal for customer service and sales, as they are free for callers, encouraging more inbound communication.
Lo-cost Numbers 0843, 0844, 0845, 0871: These are often used for helplines or premium services where a small charge is incurred by the caller, helping to offset call handling costs.
Geographic Numbers 01/02: Providing local presence in over 650 UK area codes, these numbers help businesses establish a regional identity, which can be crucial for local customer bases.
Business Rate Numbers 0330, 0333: These are charged at standard geographic rates, making them cost-effective for callers and versatile for various business functions.

Comprehensive Call Answering Service

Beyond just providing numbers, Call08.com offers a full-fledged telephone answering service.

This feature is particularly valuable for businesses that need to maintain a professional image without the overhead of hiring full-time receptionists.

UK-Based Call Centre: Ensures agents are familiar with UK business etiquette and accents.
Polite and Friendly Agents: Aims to provide a positive first impression for callers.
Bespoke Message Taking: Messages are taken according to client specifications, ensuring critical information is captured accurately.
Call Patching: Agents can directly transfer calls to relevant personnel, improving efficiency.
Order Taking: For e-commerce or service businesses, agents can process orders directly over the phone.
Customer Services & Business Recovery: These features suggest a capability to act as a front-line for customer inquiries or assist during business disruptions.

Advanced Call Management Features

To complement their number offerings and answering services, Call08.com provides several call management features that enhance functionality and provide valuable insights.

Call Statistics: Provides data on call volumes, durations, and other metrics, helping businesses analyze their communication patterns. According to a recent report by Grand View Research, the global call center market size was valued at USD 339.4 billion in 2022 and is expected to grow at a compound annual growth rate CAGR of 9.2% from 2023 to 2030, underscoring the importance of call analytics.
Call Whisper: Allows agents to hear a pre-recorded message identifying the number the caller dialed before the call is connected, enabling agents to tailor their greeting.
Call Recording: Essential for quality control, training, and compliance, call recording captures conversations for future reference. This feature is widely used, with 95% of contact centers in a 2021 study by NICE InContact stating they record calls for quality assurance.
Welcome Message: Professional greetings enhance the caller experience and provide essential information before a call is connected.
Divert Plans & Call Queuing: These features ensure that calls are handled efficiently, even during peak times, by routing them to available agents or holding them in a queue.
Virtual Switchboard & Voicemail: Provide advanced routing options and ensure no call is missed, even outside business hours.
Number Presentation & Fax to Email: Additional functionalities that streamline communication processes and offer modern alternatives to traditional faxing.

Call08.com Pros & Cons

Understanding the advantages and disadvantages of Call08.com can help businesses make an informed decision.

While the service offers several compelling benefits, there are also areas where potential users might want more clarity or alternative options.

Pros of Call08.com

Call08.com presents itself as a robust solution for businesses seeking professional communication tools in the UK. Wallfunding.com Review

Its strengths lie in its comprehensive service offerings and user-focused features.

Diverse Number Options: The availability of 0800, 01/02 local, 0330, and other specialized numbers caters to a wide range of business needs, allowing companies to establish a national or local presence. This flexibility is a significant advantage for strategic communication.
UK-Based Expertise: The emphasis on a UK-based call center with “Over 10 years experience” is a strong selling point. This suggests agents are familiar with local dialects, cultural nuances, and business practices, leading to more effective and polite interactions. This local expertise is often preferred by UK businesses over offshore solutions.
Professional Call Answering: For businesses without a dedicated receptionist, the professional answering service can significantly enhance their image. Agents taking bespoke messages, call patching, and even order taking can free up valuable internal resources. Studies show that customers are increasingly demanding quick responses, with 75% of customers expecting a response within 5 minutes for phone calls, according to a HubSpot report.
Advanced Call Features: Features like Call Statistics, Call Recording, and Call Whisper provide businesses with powerful tools for management, training, and customer service optimization. Call recording, for example, is essential for compliance and quality assurance, with an estimated 80% of customer service interactions being recorded across industries.
Transparent Number Pricing: The website clearly states starting prices for different number types e.g., from £0.99 per month for 0800 numbers, from £1.99 per month for 01/02 local numbers, which helps businesses budget effectively without hidden upfront costs for the numbers themselves.
Number Porting Service: The ability to keep existing numbers when moving to Call08.com is a crucial convenience. This avoids the disruption and potential loss of business that can occur when changing contact details.
No Connection Fees, Cancel Anytime: This flexibility in terms of contract commitment is appealing, especially for smaller businesses or startups that may need to scale up or down quickly.

Cons of Call08.com

While Call08.com offers a strong service, there are a few aspects that could be more transparent or developed to fully meet the expectations of some businesses.

Limited Public Reviews/Testimonials: While the website states “Over 10 years experience,” the immediate presence of detailed, verifiable customer testimonials or case studies is not prominent on the homepage. This can make it harder for new customers to gauge real-world satisfaction and reliability. According to Statista, 84% of consumers trust online reviews as much as personal recommendations, highlighting their importance.
Bespoke Answering Service Pricing: While stating “Bespoke pricing to suit you” for the telephone answering service offers flexibility, it lacks immediate transparency on potential costs. Businesses often prefer to see a general pricing structure or tiers even for custom services to get a baseline idea of the investment required.
Lack of Detailed Service Level Agreements SLAs on Homepage: While features like polite agents and 10 years of experience are mentioned, specific commitments regarding call answer times, uptime guarantees, or resolution times for technical issues are not readily available on the main pages. These are crucial for businesses relying on consistent communication.
No Mention of Mobile App or Desktop Client: For modern businesses, the availability of a dedicated mobile app or desktop client for managing calls, checking messages, or accessing features on the go is often a priority. The website doesn’t explicitly mention such tools.
Integration Information Not Prominent: Many businesses seek communication solutions that integrate with their existing CRM, helpdesk, or other business software. While a “Virtual Switchboard” hints at advanced capabilities, specific integrations are not highlighted, which could be a deciding factor for tech-savvy businesses.
Limited Information on Data Security/Privacy Beyond Cookies: The website mentions an updated cookie notice. However, for a service handling sensitive business communications, more explicit details about data encryption, data residency, GDPR compliance, or security certifications would be beneficial for building trust.

Call08.com Pricing

Understanding the pricing structure of Call08.com is crucial for businesses evaluating their services.

The website provides clear starting points for various telephone numbers, but the call answering service uses a “bespoke pricing” model.

Telephone Number Tariffs

Call08.com offers different pricing tiers based on the type of telephone number chosen.

This allows businesses to select a number that aligns with their budget and communication strategy.

0800 Numbers: Stated to be “From £0.99 per month.” These are free for callers, making them ideal for customer support and sales lines, encouraging inbound inquiries.
01/02 Local Numbers: Advertised “From £1.99 per month.” These geographic numbers help establish a local presence in specific UK areas.
Other Numbers 0844, 0843, 0845, 0330, 0333, 0871: While specific starting prices for each of these are not explicitly listed on the homepage in the same way as 0800 and 01/02, they are offered, implying a structured pricing. Businesses would likely need to “View Numbers” or check the “Number Tariffs” page for full details.

Call Answering Service Pricing

The telephone answering service is described as having “Bespoke pricing to suit you.” This indicates a customized quote based on specific needs, such as:

Call Volume: Businesses with higher call volumes will naturally incur higher costs.
Complexity of Service: Services like order taking, call patching, or detailed customer support will be priced differently than simple message taking.
Hours of Operation: Whether the service is needed 24/7 or only during business hours will impact the cost.
Additional Features: Any added features beyond basic answering, such as integration with specific systems, might also influence the bespoke quote.

What’s Included and Excluded

The website mentions “No connection fees, cancel anytime” for the answering service, which is a positive sign of flexibility.

However, it doesn’t explicitly detail what call minutes or features are included in the base price of the numbers, or how calls are charged on top of the monthly number fee. Bulgarianestates.com Review

This often requires checking their “Number Tariffs” and “Divert Plans” pages for a complete breakdown of inbound and outbound call costs, and any per-minute charges or bundles.

A 2023 report by TechTarget shows that 60% of businesses consider cost-effectiveness a key factor when choosing a communication service, underscoring the importance of clear pricing.

Payment and Billing

Call08.com offers “Pay a bill one-off” and “Pay a bill recurring” options, suggesting a flexible billing system.

They also provide a link to “View phone bills” via freephonebill.co.uk, which indicates an external portal for managing billing and usage.

This separation might require users to manage accounts across different platforms.

Call08.com vs. Competitors

When evaluating Call08.com, it’s helpful to stack it up against other prominent players in the business communication space, particularly those offering similar virtual numbers and answering services.

Core Service Comparison

Call08.com primarily focuses on UK telephone numbers and professional call answering.

Its competitors, particularly the larger players, often provide a broader, more integrated suite of unified communications as a service UCaaS.

Call08.com: Specializes in diverse UK telephone numbers 0800, 01/02, 03xx, 08xx, professional UK-based call answering, and essential call features like recording and statistics. Its strength lies in providing a dedicated virtual receptionist and local number presence.
RingCentral/Vonage/8×8/Nextiva: These are comprehensive UCaaS providers. They offer business phone systems VoIP, video conferencing, team messaging, contact center solutions, and CRM integrations, all within a single platform. They cater to a wider range of communication needs beyond just numbers and answering.

Target Audience

Call08.com: Appears best suited for UK-based small to medium-sized businesses SMBs or startups that need a professional phone presence without investing in full-time staff, and those requiring specific UK national or local numbers. It’s ideal for businesses prioritizing a dedicated, human answering service.
UCaaS Providers: These are more geared towards businesses of all sizes, from SMBs to large enterprises, that require an all-encompassing communication solution including internal team collaboration, remote work capabilities, and advanced contact center functionalities.

Feature Set Depth

While Call08.com lists essential call features, the depth and integration capabilities might differ from larger UCaaS platforms.

Call08.com Features: Call Whisper, Call Recording, Call Statistics, Virtual Switchboard, Fax to Email, Call Queuing, Divert Plans. These are solid features for managing inbound calls effectively.
UCaaS Features: Beyond the basics, these often include advanced CRM integrations Salesforce, HubSpot, AI-powered analytics, custom IVR Interactive Voice Response flows, global calling plans, international numbers, advanced video conferencing with screen sharing and whiteboarding, and robust API access for custom development. For example, RingCentral integrates with over 200 business applications, a key differentiator.

Pricing Model

Call08.com: Offers clear monthly pricing for numbers but “bespoke” pricing for its answering service, which might require a direct quote. This tailored approach can be beneficial for complex needs.
UCaaS Providers: Typically offer tiered pricing models based on the number of users and feature sets, with transparent per-user/per-month costs readily available on their websites. This allows for easier comparison and budgeting for scalable growth. A 2022 survey by Statista indicated that 70% of businesses prioritize predictable pricing in their software subscriptions.

Geographic Focus

Call08.com: Strongly UK-centric, focusing on UK numbers and a UK-based answering service.
UCaaS Providers: Many offer global reach, providing numbers in numerous countries, international calling plans, and support for multinational teams. For instance, 8×8 boasts operations and numbers in over 120 countries.

User Experience and Setup

Call08.com: Seems relatively straightforward for number setup and basic answering services.
UCaaS Providers: While offering more features, their setup can sometimes be more complex due to the breadth of integrations and customization options, though they typically offer extensive support resources.

In essence, Call08.com excels in providing a focused, professional UK telephone presence with a human touch for answering calls.

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Its competitors offer a broader, more technologically integrated communication ecosystem.

The best choice depends on a business’s specific needs, budget, and desired level of communication integration.

How to Cancel Call08.com Subscription

When it comes to managing subscriptions, understanding the cancellation process is crucial for any business.

While Call08.com states “cancel anytime” for its telephone answering service, the precise steps for unsubscribing from services or numbers aren’t explicitly detailed on their main page.

Typically, such processes involve direct communication with the provider.

Steps for Subscription Cancellation

Based on common practices for telecommunication and virtual office service providers, the cancellation process for Call08.com services would likely involve the following:

Review Your Contract/Terms and Conditions: Before initiating cancellation, it’s always prudent to review the terms and conditions agreed upon when signing up. This document usually outlines specific notice periods, potential early termination fees though Call08.com states “cancel anytime” for answering, this might not apply to all services or number types, and the required method of cancellation.
Contact Customer Services Directly: The most reliable way to cancel a subscription is to contact Call08.com’s customer service department.
- Phone Call: Utilize the provided contact number, which is prominently displayed as 08000 14 14 14. This is often the fastest way to speak to a representative and confirm the cancellation. Be prepared to provide account details for verification.
- Email: If a dedicated email address for cancellations or general inquiries is available via their “Contact Us” page, sending an email provides a written record of your request.
- Contact Form: Their website likely has a contact form. Filling this out with your cancellation request, ensuring you reference your account number and the specific service you wish to cancel, can also initiate the process.
Provide Necessary Information: When contacting them, you’ll need to provide your account number, the telephone numbers you wish to cancel, and any other identifying information to verify you are the account holder.
Confirm Cancellation: After submitting your request, ensure you receive a confirmation of cancellation. This might be an email, a reference number, or a verbal confirmation during a phone call. It’s good practice to note down the date, time, and name of the representative you spoke with if cancelling over the phone.
Address Any Outstanding Bills: Ensure all outstanding payments are settled. Even after cancellation, there might be pro-rated charges or final bills depending on your billing cycle.

Specifics for Number Porting Cancellation

If you are cancelling a number you ported to Call08.com, and you intend to port it away to a new provider, the process often involves initiating the porting request with the new provider. The new provider will then handle the transfer from Call08.com. It’s critical not to cancel your Call08.com service for that number before the porting process is complete, as this could lead to the loss of your number.

Important Considerations for Cancellation

Notice Period: While “cancel anytime” suggests no notice period for the answering service, confirm if this applies to numbers or other features. Some services might require 30 days’ notice.
Data Retention: Inquire about their data retention policy, especially if you utilized call recording or other data-intensive features.
Service Termination: Understand exactly when the service will cease after cancellation. This is vital for business continuity.

As a general rule, direct communication and obtaining written confirmation are the best practices for canceling any business service to avoid unexpected charges or service interruptions.

How to Cancel Call08.com Free Trial

A free trial is an excellent way to test a service before committing. Sixtymarketing.com Review

Call08.com offers a “Start Your Trial Now” option for their telephone answering service.

To avoid being charged, it’s crucial to understand how to cancel this free trial before it automatically converts into a paid subscription.

Understanding the Free Trial Terms

The first step is always to review the terms associated with the free trial.

While the Call08.com homepage doesn’t detail these explicitly, typically, free trials for services like call answering have a specified duration e.g., 7 days, 14 days, or 30 days.

Trial Duration: Ascertain the length of the free trial period. This information is usually provided during the sign-up process for the trial.
Automatic Conversion: Most free trials automatically convert to a paid subscription unless cancelled. Understand when this conversion will occur.
Cancellation Method: Determine the required method for cancellation during the trial period. This might be through an online portal, email, or a phone call.

Steps to Cancel Your Free Trial

To ensure you aren’t charged after your free trial, follow these proactive steps:

Mark Your Calendar: Set a reminder several days before the trial is due to end. This gives you ample time to initiate the cancellation process and resolve any issues.
Locate Account Information: Gather any account details, trial sign-up information, or temporary account numbers provided when you started the trial.
Initiate Cancellation:
- Check Your Online Account if applicable: Some services allow trial cancellation directly through a user dashboard or account settings. Check if Call08.com provides such a portal for trial management.
- Contact Customer Support: If an online self-service option isn’t available or clear, reach out to Call08.com’s customer service.
  - Phone: Call the main number: 08000 14 14 14. Explain that you are on a free trial for the telephone answering service and wish to cancel it before it converts.
  - Email/Contact Form: Send an email or use their website’s “Contact Us” form, clearly stating your trial account details and your intention to cancel the free trial. Request a confirmation of cancellation.
Seek Confirmation: Always ask for a confirmation that your trial has been successfully cancelled and that no charges will be incurred. This could be an email confirmation or a reference number from a phone call.
Monitor Your Bank Statements: After cancellation, keep an eye on your bank or credit card statements for a few billing cycles to ensure no unexpected charges appear from Call08.com.

Why Cancelling Proactively is Important

Failing to cancel a free trial in time is a common reason for unexpected charges.

Businesses, particularly startups, operate on tight budgets, and avoiding unnecessary expenses is key.

Proactive cancellation ensures you only pay for services you explicitly choose to continue.

A 2022 survey by Capterra found that 45% of software users forget to cancel free trials, leading to unwanted subscriptions.

By taking these steps, you can effectively manage your Call08.com free trial and ensure you only transition to a paid service if it fully meets your business needs. Grabyourgarb.com Review

Considerations for Ethical Business Communication

It’s also about ethical conduct, transparency, and aligning practices with principled guidelines.

For businesses operating under Islamic principles, ethical considerations extend beyond financial transactions to encompass every aspect of operations, including how they communicate with customers and partners.

Transparency and Honesty in Communication

A cornerstone of ethical business practice is honesty. In Islamic ethics, lying and deception Ghurur are strictly prohibited. This translates into several practical applications for business communication:

Accurate Representation: Businesses must accurately represent their products, services, and capabilities. Misleading advertising, exaggerated claims, or hidden clauses are unethical. Call08.com, for instance, should ensure that all pricing and service features are genuinely reflective of what customers receive.
Clear Terms and Conditions: All terms of service, pricing structures, and cancellation policies should be clear, unambiguous, and easily accessible. Ambiguity that could lead to consumer disadvantage is discouraged.
Data Privacy: Protecting customer data and ensuring privacy is paramount. Businesses must be transparent about how customer information is collected, stored, and used. This includes clear cookie policies and adherence to data protection regulations like GDPR.
Responsive and Honest Support: Customer service should be truthful and helpful, not evasive. If there’s a problem, acknowledging it and working towards a solution is more ethical than denial or deflection.

Avoiding Exploitative Practices

Ethical communication also means avoiding practices that could be seen as exploitative or manipulative.

Fair Pricing: While Call08.com offers clear starting prices for numbers, the “bespoke pricing” for answering services, while flexible, needs to be communicated fairly and without undue pressure. Prices should reflect genuine value and service cost, avoiding price gouging.
No Hidden Charges: The promise of “no connection fees” is positive. Ethical businesses ensure there are no hidden fees or charges that customers are unaware of until they receive a bill. All potential costs, such as per-minute call charges beyond a bundle, should be clearly laid out.
Respectful Interaction: All communication, whether through sales pitches, customer service calls, or marketing materials, should be respectful and professional. Aggressive sales tactics or disrespectful language are unethical.

Promoting Trust and Reliability

Ultimately, ethical business communication builds trust, which is invaluable.

Reliability: Services must be delivered reliably as promised. If Call08.com states “over 10 years experience” and offers a “UK-based call centre,” these claims contribute to trust and should be backed by consistent performance.
Accountability: Businesses should be accountable for their promises and actions. This includes providing clear channels for feedback and complaints, and taking them seriously.
Social Responsibility: Beyond individual transactions, ethical communication can also extend to how a business contributes to society. This can include responsible marketing, supporting local communities, and ensuring fair labor practices within their own operations, including the agents they employ.

Businesses that prioritize honesty, transparency, and fairness in their interactions are more likely to build long-term trust and a positive reputation.

FAQ

What is Call08.com?

Call08.com is a UK-based provider of business telephone numbers and call answering services, offering a range of virtual numbers like 0800, 0330, and local 01/02 numbers and professional call handling solutions for businesses.

What types of telephone numbers does Call08.com offer?

Call08.com offers various types of UK telephone numbers, including Freephone 0800, 0808, Lo-cost 0843, 0844, 0845, 0871, Geographic 01/02 with over 650 UK area codes, and Business Rate 0330, 0333 numbers.

Does Call08.com offer a call answering service?

Yes, Call08.com provides a UK-based telephone answering service staffed by polite and friendly agents, offering bespoke message taking, call patching, order taking, and general customer services.

How much do Call08.com telephone numbers cost?

Call08.com offers 0800 numbers from £0.99 per month and 01/02 local numbers from £1.99 per month. Release-news.com Review

Pricing for other number types may vary and is available on their website’s tariffs page.

Is there a free trial for Call08.com services?

Yes, Call08.com offers a free trial for its telephone answering service, allowing businesses to experience the service before committing to a paid plan.

Can I port my existing number to Call08.com?

Yes, Call08.com provides a number porting service, allowing businesses to keep their existing telephone numbers when moving their service to Call08.com.

Are there any connection fees with Call08.com?

Call08.com states that there are “no connection fees” for their telephone answering service, implying transparent setup costs for that specific offering.

What are some advanced call features offered by Call08.com?

Advanced call features include Call Statistics, Call Whisper, Call Recording, Welcome Message, Divert Plans, Call Queuing, Virtual Switchboard, Voicemail, Number Presentation, and Fax to Email.

Is Call08.com a UK-based company?

Yes, Call08.com states it is a UK-based company with a UK-based call centre, ensuring local expertise and service.

How do I contact Call08.com customer service?

You can contact Call08.com via their prominent phone number 08000 14 14 14, or through their “Contact Us” page on their website.

Does Call08.com offer 24/7 customer support?

The website does not explicitly state 24/7 customer support.

It’s advisable to check their contact page or terms for specific operating hours.

How can I pay my bill with Call08.com?

Call08.com offers options to “Pay a bill one-off” and “Pay a bill recurring,” and provides a link to “View phone bills” via freephonebill.co.uk. Clean2gleam.com Review

Does Call08.com integrate with CRM systems?

The website mentions a “Virtual Switchboard” which can imply some integration capabilities, but specific CRM integrations are not explicitly highlighted on the homepage. You may need to inquire directly.

What is Call Whisper feature?

Call Whisper is a feature that allows agents to hear a pre-recorded message e.g., identifying which number was dialed before the call is connected to the caller, helping them prepare for the conversation.

Is call recording available with Call08.com?

Yes, Call08.com lists Call Recording as one of its available call features, which is useful for quality control, training, and compliance purposes.

How do I cancel my Call08.com subscription?

To cancel a Call08.com subscription, you typically need to contact their customer service directly via phone or email, as per their “cancel anytime” policy for the answering service. Always review your specific contract terms.

What should I do before cancelling my free trial to avoid charges?

Before cancelling your free trial, mark your calendar for the end date, gather your account details, and contact Call08.com customer support to explicitly cancel the trial, ensuring you get a confirmation of cancellation.

Are there any hidden fees with Call08.com?

The website states “no connection fees” for the answering service.

For other services, it’s crucial to check the detailed “Number Tariffs” and “Divert Plans” sections for any per-minute charges or additional costs beyond the monthly number fee.

Does Call08.com provide call statistics?

Yes, Call08.com includes “Call Statistics” as a feature, which helps businesses monitor and analyze their call volumes and patterns.

How long has Call08.com been in business?

Call08.com states they have “Over 10 years experience” in providing telephone answering and call handling services.

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