Carset.com.tr Reviews

Based on looking at the website Carset.com.tr, it appears to be an online car rental service primarily operating in Antalya, Turkey.

The site offers various vehicle classes—from economic sedans to SUVs—for rent, with features like insurance, unlimited mileage within defined limits, and 24/7 call center support.

They emphasize competitive pricing, new model vehicles, and convenient delivery options, including at Antalya Airport and hotels.

The platform facilitates easy booking with payment upon vehicle delivery, focusing on a smooth travel experience for tourists and locals alike exploring Antalya’s attractions.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Carset.com.tr Review & First Look

Navigating Carset.com.tr immediately reveals its core business: car rental and transfer services in Antalya.

The website presents a clean, user-friendly interface that prioritizes vehicle selection and booking.

From the outset, you’re greeted with various car models, clearly indicating their features, rental conditions, and special offers.

This direct approach makes it easy for potential customers to quickly grasp what’s available.

Initial Impressions on Usability

The site’s layout is intuitive, allowing for quick navigation through car categories, special deals, and essential information like rental terms. Cubiertas-online.com Reviews

• Clear Vehicle Display: Each vehicle listing includes key specs such as fuel type Petrol, Diesel, transmission Manual, Automatic, body type Sedan, Hatchback, SW, passenger capacity 5 People, and luggage capacity 3-5 Bags. This level of detail helps users make informed choices without having to dig deep.
• Prominent Call-to-Actions: Buttons for viewing vehicle details and proceeding with booking are well-placed, guiding the user through the rental process efficiently.
• Language Barrier: While the site is primarily in Turkish, the use of universal icons and numbers for vehicle specifications makes it somewhat navigable for non-Turkish speakers, although a full English translation would significantly enhance accessibility for international tourists.

First Look at Service Offerings

Carset.com.tr positions itself as a comprehensive solution for ground transportation in Antalya.

Beyond standard car rentals, they highlight value-added services aimed at enhancing the customer experience.

• Best Price Guarantee: They claim to constantly monitor prices to ensure customers get the best rates for their travel needs. This is a significant draw for budget-conscious travelers.
• New Rental Vehicles: The emphasis on a fleet of new model vehicles suggests a commitment to comfort, reliability, and modern features, which is appealing to discerning renters.
• 24/7 Call Center: Providing round-the-clock support is a critical feature, especially for travelers in a foreign country who might face unexpected issues or need immediate assistance. This ensures peace of mind.
• Customer Testimonials: The presence of a “Müşteri Yorumları” Customer Reviews section, with an option to “Tüm Yorumlar” All Reviews, indicates transparency and an effort to build trust through social proof.

Carset.com.tr Features

Carset.com.tr offers a robust set of features designed to make car rental in Antalya as straightforward and hassle-free as possible.

These features address common customer needs and pain points, from booking flexibility to in-rental support.

Comprehensive Vehicle Details

Each vehicle listing goes beyond a simple photo, providing crucial details that help renters choose the right car for their trip. Goa9.com Reviews

• Detailed Specifications: For instance, a “Fiat Egea 1.4 SDMR” listing specifies “Benzin Manuel Sedan 5 Kişi 5 Bagaj Klima” Petrol, Manual, Sedan, 5 People, 5 Luggage, Air Conditioning. This clarity is essential for trip planning, especially for families or groups.
• Rental Conditions: Minimum age e.g., 21 years and driving license duration e.g., 1 year are clearly stated under each vehicle. This transparency helps avoid last-minute surprises.

Flexible Booking and Payment Options

The platform understands that travel plans can change and offers flexibility where it matters.

• No Upfront Payment Required: A significant advantage is the ability to “Araç kiralama rezervasyonu için ödemeyi hemen yapmak gerekiyor mu? Hayır, araç kiralama rezervasyonunuzu ödeme yapmadan oluşturabilir ve ödemeyi araç tesliminde yapılmaktadır” Do I need to pay immediately for car rental reservation? No, you can make your car rental reservation without making a payment, and the payment is made upon vehicle delivery. This “pay-on-delivery” model reduces financial commitment and risk for the customer.
• Credit Card Requirement: “Tüm kiralamalarda, kiralama yapan kişi adına ait kredi kartı talep edilmektedir. Kredi kartı dışında nakit, debit kart, sanal kart, ek kart, senet vb. ödeme şekilleri kabul edilmemektedir.” For all rentals, a credit card in the name of the person renting is required. Payment methods other than credit card such as cash, debit card, virtual card, additional card, promissory note, etc. are not accepted. This ensures a secure transaction process and likely helps with security deposits, a common practice in car rentals.

Insurance and Support

Understanding insurance coverage is crucial for renters, and Carset.com.tr provides clear information.

• Full Kasko Insurance: “Tüm araçlarımız full kaskolu olup, kaskodan yararlanabilmek için, herhangi hasar yada kaza durumlarında aracı kesinlikle hareket ettirmeden polise başvurarak kaza ve alkol raporu alınmalıdır.” All our vehicles are fully insured, and to benefit from the insurance, in case of any damage or accident, the vehicle must not be moved at all, and a police report for accident and alcohol must be obtained. This detail is vital for proper procedure in case of an incident.
• Exclusions: They explicitly state situations where insurance does not cover damages: “Raporsuz hasarlarda, Alkollü araç kullanma sonucu oluşan hasarlarda ve aracı sözleşmede ismi olmayan yetkisiz kişileri kullandırma durumunda sigorta kapsamaz.” Insurance does not cover damages in cases of unreported damage, damages caused by driving under the influence of alcohol, and damages caused by unauthorized persons not named in the contract. This clarity sets expectations for responsible usage.
• 24/7 Emergency Support: The provision of a 24-hour emergency number +90 552 838 07 07 for accidents or urgent situations is a reassuring feature, highlighting their commitment to customer safety and assistance.

Carset.com.tr Pros & Cons

When evaluating Carset.com.tr, it’s essential to weigh its strengths against areas that could be improved.

This balanced perspective helps potential renters make an informed decision.

Carset.com.tr Pros

The website highlights several significant advantages for customers looking to rent a car in Antalya. Apran.com Reviews

• Payment on Delivery: As noted, the ability to book without immediate payment and settle up upon vehicle delivery is a huge plus, offering financial flexibility and reducing upfront commitment. This is a strong competitive edge.
• Comprehensive Insurance Included: The mention of “full kasko” full comprehensive insurance being included in the price, along with unlimited kilometers within specified limits, provides peace of mind and simplifies budgeting. Customers don’t have to worry about hidden insurance charges for basic coverage.
• Wide Range of Vehicles: From economic models like the Fiat Egea 1.4 to larger options and automatics, the fleet caters to diverse needs and budgets. This variety ensures that most customers will find a suitable vehicle.
• 24/7 Customer Support: The availability of a 24/7 call center for emergencies and support queries is invaluable, especially for tourists unfamiliar with the area or those encountering issues outside of regular business hours.
• Convenient Pick-up/Drop-off: Offering vehicle delivery to Antalya Airport and various hotels adds a layer of convenience that significantly enhances the customer experience, particularly for travelers arriving by air.
• Transparent Rental Conditions: Key conditions like age limits, driving license requirements, and insurance exclusions are clearly stated on the website, promoting transparency and reducing potential misunderstandings.

Carset.com.tr Cons

While the website presents a strong offering, there are areas where it could improve, especially from an international user’s perspective.

• Language Barrier: The primary language of the website is Turkish. While some information can be inferred, a full English or multi-language translation would greatly benefit international tourists, who make up a significant portion of Antalya’s visitors. This limits accessibility and understanding for non-Turkish speakers.
• Lack of Online Booking System: The current website structure suggests a reservation inquiry system rather than a fully automated online booking platform where users can select dates, view real-time availability, and complete the booking process instantaneously. This could lead to delays or extra steps for the customer.
• Limited Online Reviews: While the website mentions “Customer Reviews,” direct access to a comprehensive, independent review platform is not immediately apparent. Relying solely on testimonials displayed on the site might not provide a full picture for prospective customers seeking external validation.
• No Direct Comparison Tool: The website lists various cars, but there isn’t an intuitive tool to directly compare different models side-by-side based on price, features, or specific requirements, which could streamline the decision-making process for users.
• Credit Card Only for Payment: While the “payment on delivery” is a pro, the strict “credit card only” policy for payment might be a drawback for those who prefer debit cards, cash, or other digital payment methods. This can be a significant hurdle for some international travelers.

Carset.com.tr Alternatives

For travelers seeking car rental services in Antalya, a variety of alternatives exist, ranging from large international brands to local operators.

Each offers different advantages in terms of fleet size, pricing models, and service specifics.

International Car Rental Giants

These companies typically offer global recognition, extensive fleets, and standardized service quality, though sometimes at a higher price point.

• Hertz: A globally recognized brand, Hertz offers a wide selection of vehicles, often with competitive rates and a presence at major airports like Antalya AYT. Their loyalty programs can also be beneficial for frequent renters.
  • Pros: Brand reliability, extensive fleet, global network, 24/7 roadside assistance.
  • Cons: Can be more expensive, strict rental policies, potential for hidden fees if not careful.
• Avis/Budget: Both Avis and Budget are well-established international companies with a strong presence in tourist destinations. They offer diverse vehicle categories and often have online deals.
  • Pros: Reputable, wide selection, convenient airport locations, often offer discounts for early booking.
  • Cons: Similar to Hertz, pricing can be higher, and insurance options might be complex.
• Europcar: Another major player, Europcar provides a range of vehicles and services, focusing on customer convenience and global reach.
  • Pros: Large fleet, global presence, often feature-rich rental packages.
  • Cons: Pricing can vary significantly, additional services might add up.

Local Turkish Rental Agencies

Many local companies operate in Antalya, often offering more personalized service and competitive pricing, sometimes with greater flexibility on terms. Ekip.co Reviews

• Garenta: A prominent Turkish car rental company with a strong nationwide presence, including Antalya. They offer a modern fleet and competitive prices, often catering to both local and international tourists.
  • Pros: Strong local reputation, modern fleet, often good value for money, multiple pick-up/drop-off points within Turkey.
  • Cons: Website might primarily be in Turkish, customer service might vary.
• Rent Go: Another well-regarded Turkish car rental service, Rent Go focuses on customer satisfaction and offers a good range of vehicles.
  • Pros: Competitive pricing, good customer reviews in local market, flexible options.
  • Cons: May have fewer English-speaking staff, branch network might be smaller than international giants.
• Cizgi Rent A Car: A popular choice for budget-conscious travelers in Turkey, Cizgi offers economical options and operates in major cities and airports.
  • Pros: Very competitive prices, focus on budget-friendly rentals, often good for shorter trips.
  • Cons: Fleet might be older models, fewer luxury options, customer service experience can be inconsistent.

Carset.com.tr Pricing

Understanding the pricing model of Carset.com.tr is crucial for budgeting your trip to Antalya.

While the website doesn’t display real-time, dynamic pricing directly on the homepage, it outlines the inclusions and exclusions, giving a clear picture of what you’ll be paying for.

What’s Included in the Price?

Carset.com.tr explicitly states what is covered in their rental rates, which helps avoid unexpected costs for essential services.

• Full Comprehensive Insurance Kasko: “Fiyatlara tüm araç bakım giderleri, sigorta, kasko ve belirlenmiş sınırsız kilometre dahildir.” Prices include all vehicle maintenance costs, insurance, comprehensive insurance, and specified unlimited mileage. This is a significant inclusion, as comprehensive insurance can be a substantial additional cost with some rental agencies. It covers damages to the rented vehicle, provided the terms and conditions like obtaining a police report in case of an accident are met.
• Vehicle Maintenance Costs: All routine maintenance is covered, meaning you won’t incur charges for standard wear and tear.
• Unlimited Kilometers within specified limits: This offers freedom to explore Antalya and its surroundings without worrying about exceeding mileage caps and incurring extra fees. It’s important to note the “belirlenmiş” specified part, which suggests there might be an upper limit or fair usage policy.

What’s NOT Included in the Price?

Just as important as what’s included is what isn’t.

Carset.com.tr clearly lists these exclusions, allowing renters to budget for potential additional expenses. Cod4target.com Reviews

• Fuel Costs: “Firmamızdan araç kiralayan tüm yakıt…” All fuel for those renting a vehicle from our company…. This is standard practice in car rentals. vehicles are usually delivered with a full tank and expected to be returned full.
• Bridge and Highway Tolls: “…köprü, otoyol ücretleri…” bridge, highway tolls…. Turkey has a system of toll roads and bridges. Renters are responsible for these charges, often through an automated system HGS/OGS linked to the vehicle, with charges billed to the renter post-rental.
• Traffic Fines: “…trafik cezaları…” traffic fines…. Any traffic violations incurred during the rental period are the responsibility of the renter, even if they arrive after the rental period concludes.
• Extra Insurances: “…ekstra sigortalar…” extra insurances…. While basic comprehensive insurance is included, any optional additional insurance coverages e.g., tire and glass protection, personal accident insurance would be extra.
• One-Way Fee: “…tek yön ücreti…” one-way fee…. If you pick up the car in Antalya and want to drop it off in a different city e.g., Istanbul or Izmir, a one-way fee will apply.
• Extra Equipment: “…bebek koltuğu, navigasyon cihazı gibi ekstra talepler fiyatlara dahil değildir.” extra requests like baby seat, navigation device are not included in the prices. These are optional add-ons that come with additional daily charges.
• Additional Driver Fee: While not explicitly mentioned in the “what’s not included” section on the homepage, the “Kiralık araç ek sürücü hizmeti nedir?” What is additional driver service? FAQ clarifies that adding an extra driver ensures they are part of the contract and insurance coverage, implying it might be an additional paid service.

Payment Method

Carset.com.tr has a strict policy regarding payment methods:

• Credit Card Only: “Tüm kiralamalarda, kiralama yapan kişi adına ait kredi kartı talep edilmektedir. Kredi kartı dışında nakit, debit kart, sanal kart, ek kart, senet vb. ödeme şekilleri kabul edilmemektedir.” For all rentals, a credit card in the name of the person renting is required. Payment methods other than credit card such as cash, debit card, virtual card, additional card, promissory note, etc. are not accepted. This is a crucial point for international travelers who might prefer using debit cards or cash. A credit card is essential for both payment and as a security deposit for potential damages or additional charges.

Carset.com.tr vs. Competitors

When evaluating Carset.com.tr against its competitors in the Antalya car rental market, several factors come into play, including pricing strategy, service flexibility, fleet management, and customer support.

Pricing Strategy

• Carset.com.tr: Emphasizes a “Best Price Guarantee” and a significant advantage: payment on delivery. This reduces financial risk for the customer and can be a strong differentiator, especially for those who prefer not to pay upfront or whose plans might change. Their pricing includes comprehensive insurance and unlimited mileage within limits, making their stated price quite inclusive of essential services.
• International Giants Hertz, Avis, Europcar: Often offer competitive rates, especially when booked in advance, but can have more complex pricing structures with various optional add-ons different levels of insurance, roadside assistance, etc. that can significantly increase the final cost. They typically require upfront payment or a pre-authorization on a credit card.
• Local Agencies Garenta, Rent Go, Cizgi: Tend to be highly competitive on price, sometimes offering lower base rates than international brands. Their inclusive packages might vary, and it’s essential to scrutinize what is covered e.g., insurance deductible, mileage limits. Payment terms can be similar to Carset.com.tr payment on delivery or require a deposit.

Service Flexibility

• Carset.com.tr: Offers convenient pick-up and drop-off locations, including Antalya Airport and hotels. Their 24/7 call center is a strong point for support. The “payment on delivery” model also adds flexibility.
• International Giants: Have extensive airport and city branch networks, offering considerable flexibility for pick-up and drop-off, including one-way rentals across different cities though with a fee. Their global systems often allow for easy modifications or cancellations online.
• Local Agencies: May have fewer branches but can be more flexible with specific requests, such as non-standard pick-up/drop-off times or locations, and might offer more personalized service. Their online booking systems can vary in sophistication.

Fleet Management

• Carset.com.tr: Highlights a fleet of “new model vehicles,” suggesting a commitment to offering modern, reliable cars. This can mean better fuel efficiency and a more comfortable driving experience.
• International Giants: Typically boast large, diverse, and well-maintained fleets, regularly updated with newer models. They offer a wide range of categories, from economy to luxury, SUVs, and vans.
• Local Agencies: Fleet size and newness can vary. Some local operators may have slightly older models to keep prices down, while others, like Garenta, invest heavily in modern fleets. Checking specific model years is advisable.

Customer Support and Policies

• Carset.com.tr: Provides a dedicated 24/7 emergency line and clear information on insurance coverage and exclusions. The focus on customer satisfaction is evident through their blog posts and general service descriptions.
• International Giants: Have standardized customer service protocols, often with multi-language support. Their extensive online FAQs and support channels are robust. However, their strict adherence to policies can sometimes feel less flexible.
• Local Agencies: Customer service quality can be highly variable. Some excel in personalized care, while others might lack multi-language support or standardized procedures. It’s often recommended to check recent local reviews for specific agencies.

Conclusion on Comparison:

Carset.com.tr carves out a niche by offering competitive pricing with transparent inclusions full insurance, unlimited mileage and a highly attractive “payment on delivery” model.

While it might lack the extensive multi-language support or the sheer fleet size of international giants, its localized convenience and customer-friendly payment terms make it a compelling choice for travelers focused on Antalya. Assetliftconsulting.co.uk Reviews

For those prioritizing absolute lowest cost, some local agencies might edge it out, but often with trade-offs in fleet newness or comprehensive insurance.

Understanding Rental Conditions and Policies on Carset.com.tr

Before booking a car with Carset.com.tr, it’s essential to thoroughly understand their rental conditions and policies.

These terms govern the rental agreement and cover crucial aspects from eligibility to accident procedures.

Eligibility and Documentation

Carset.com.tr has clear requirements for who can rent a vehicle and what documentation is needed.

• Minimum Age: “Minimum: 21 yaş” Minimum: 21 years old is a general requirement for many of their vehicles, though some specific models might have a slightly lower minimum age e.g., “Minimum: 20 yaş” for Renault Clio automatic. This is standard across the industry, but it’s important to check for the specific car class you intend to rent.
• Driving License Duration: “1 yıl ehliyet” 1 year driving license indicates that renters must have held a valid driving license for at least one year. This is a common requirement to ensure a certain level of driving experience.
• Credit Card in Renter’s Name: As highlighted in the pricing section, a credit card in the name of the primary renter is mandatory for payment and likely for security deposit purposes. “Kredi kartı dışında nakit, debit kart, sanal kart, ek kart, senet vb. ödeme şekilleri kabul edilmemektedir.” Payment methods other than credit card such as cash, debit card, virtual card, additional card, promissory note, etc. are not accepted. This is a critical point to remember.

Insurance Coverage and Exclusions

Understanding what the insurance covers and, more importantly, what it doesn’t cover is paramount. Taeppeshop.dk Reviews

• Full Kasko Comprehensive Insurance Included: “Tüm araçlarımız full kaskolu olup…” All our vehicles are fully insured…. This is a significant benefit, covering damages to the rented vehicle.
• Procedure for Accidents/Damages: “kaskodan yararlanabilmek için, herhangi hasar yada kaza durumlarında aracı kesinlikle hareket ettirmeden polise başvurarak kaza ve alkol raporu alınmalıdır.” To benefit from the insurance, in case of any damage or accident, the vehicle must not be moved at all, and a police report for accident and alcohol must be obtained. This instruction is non-negotiable for insurance claims. Failure to follow this procedure could invalidate your coverage.
• Situations Not Covered by Insurance:
  • Unreported Damages: “Raporsuz hasarlarda” In cases of unreported damage.
  • Driving Under Influence: “Alkollü araç kullanma sonucu oluşan hasarlarda” Damages caused by driving under the influence of alcohol.
  • Unauthorized Drivers: “aracı sözleşmede ismi olmayan yetkisiz kişileri kullandırma durumunda sigorta kapsamaz.” Insurance does not cover damages caused by unauthorized persons not named in the contract. This emphasizes the need to add any additional drivers to the rental agreement.

Traffic Fines and Tolls

• Renter’s Responsibility: “Araç kiralama tarihleri dahilinde trafik cezaları, otoban ve köprü kaçak geçişleri kiralayana aittir. Trafik cezaları sonradan gelse bile kiralayan ödemekle yükümlüdür.” Traffic fines, highway and bridge illegal crossings during the car rental dates belong to the renter. Even if traffic fines come later, the renter is obliged to pay. This clarifies that all infractions incurred during the rental period are the renter’s financial responsibility. Many rental companies will charge these to your credit card after the rental period, often with an administrative fee.

Additional Services and Fees

• Additional Driver Service: “Ek sürücü hizmeti. aracı kiralayan dışında yeni bir sürücünün de eklenmesi ve sözleşmenin tarafı olmasını, sigorta ve güvencelerde yer almasını sağlamaktadır.” Additional driver service ensures that a new driver, other than the renter, is added and becomes a party to the contract, included in insurance and guarantees. While its cost isn’t explicitly stated, this is typically an additional daily fee.
• Extra Demands: “ekstra sigortalar, tek yön ücreti, bebek koltuğu, navigasyon cihazı gibi ekstra talepler fiyatlara dahil değildir.” extra insurances, one-way fee, baby seat, navigation device like extra requests are not included in the prices. These are optional services that come with additional charges.

How to Book a Car on Carset.com.tr

Booking a car on Carset.com.tr appears to be a straightforward process, designed to gather necessary information for a reservation without requiring immediate payment.

Here’s a step-by-step breakdown based on the website’s structure and FAQs:

Step 1: Browse Available Vehicles

• Homepage Display: The homepage prominently displays various vehicle categories and specific car models, along with their key features fuel type, transmission, passenger/luggage capacity and minimum rental conditions age, license duration.
• “Fırsat Aracı” Opportunity Vehicle/Special Offer: Look out for these sections as they highlight current deals or economically priced options, such as “Ekonomik Fiat Egea 1.4 SDMR veya Benzeri.”

Step 2: Select Your Preferred Vehicle

• Click on a Listing: Once you identify a car that suits your needs, you’ll likely click on its listing to view more details. While the website doesn’t show a full booking form immediately, it hints at a reservation module.
• Consider Your Needs: Think about factors like:
  • Passenger Count: “5 Kişi” 5 People is standard for many sedans.
  • Luggage Space: “5 Bagaj” 5 Bags or “3 Bagaj” 3 Bags will dictate how much luggage you can carry.
  • Transmission Type: “Manuel” Manual or “Otomatik” Automatic.
  • Fuel Type: “Benzin” Petrol or “Dizel” Diesel.
  • Rental Conditions: Ensure you meet the “Minimum yaş” Minimum age and “yıl ehliyet” years of license requirements.

Step 3: Initiate the Reservation Inquiry Process

• No Immediate Online Payment: The website clearly states: “Araç kiralama rezervasyonunuzu ödeme yapmadan oluşturabilir ve ödemeyi araç tesliminde yapılmaktadır.” You can create your car rental reservation without making a payment, and payment is made upon vehicle delivery. This indicates an inquiry or reservation request system rather than an instant booking portal.
• Likely Form Submission: You will probably fill out a form that asks for:
  • Pick-up Location: Antalya Airport AYT or specific hotels/areas in Antalya.
  • Drop-off Location: Same as pick-up or a different agreed-upon location.
  • Rental Dates and Times: Your desired pick-up and drop-off dates and times.
  • Personal Information: Name, contact details phone, email, and possibly driver’s license details.
  • Vehicle Choice: The specific car model you are interested in.

Step 4: Await Confirmation and Finalize Details

• Confirmation by Carset Rental: After submitting your reservation request, Carset.com.tr’s team will likely review it. Given their 24/7 call center, they might reach out quickly to confirm availability and discuss any additional details.
• Payment Upon Delivery: The payment will be handled when you pick up the vehicle. Remember that a credit card in the primary renter’s name is required.

Key Considerations During Booking

• Add-ons: If you need extras like a baby seat or navigation device, make sure to specify these in your reservation request, as they incur additional charges.
• Additional Drivers: If someone else will also be driving, ensure they are added as an “ek sürücü” additional driver to the contract for insurance coverage. This usually comes with an extra fee.
• Check Fuel Policy: While not explicitly stated on the homepage for individual vehicles, it’s standard for rental companies to provide cars with a full tank and expect them to be returned full. The website states: “Son olarak aracın deposunu kontrol edin. Aracın size dolu depo teslim edilmesi gerekir. Yine kiralık araba sözleşmesinde belirtileceği üzere siz de dolu depo teslim edeceksiniz.” Finally, check the vehicle’s tank. The vehicle must be delivered to you with a full tank. As stated in the rental agreement, you will also return it with a full tank.

Exploring Antalya with a Carset.com.tr Rental

Renting a car in Antalya, especially from a local service like Carset.com.tr, provides unparalleled freedom to explore this diverse region at your own pace.

Antalya is a hub of natural beauty, historical sites, and vibrant city life, making a car an invaluable asset.

Why Rent a Car in Antalya?

• Accessibility to Remote Gems: While public transport covers major city routes, many of Antalya’s most beautiful natural spots—like the Düden Waterfalls Upper and Lower, Kursunlu Waterfall, or the ancient city of Termessos nestled in the mountains—are best reached by car.
• Flexibility for Day Trips: A rental car allows you to easily plan day trips to surrounding areas.
  • Side and Aspendos: Explore the ancient Roman theater of Aspendos and the historical ruins and beach town of Side, both easily accessible within a 1-1.5 hour drive.
  • Kas and Kalkan: For a more extended scenic drive 3-4 hours, the charming coastal towns of Kas and Kalkan offer breathtaking views, turquoise waters, and unique atmospheres.
  • Pamukkale: While a longer drive 3-4 hours, visiting the white travertine terraces of Pamukkale and the ancient city of Hierapolis is a popular excursion.
• Convenience for Shopping and Dining: Antalya boasts numerous shopping centers like Migros AVM, Akkapark, and local bazaars. A car simplifies carrying purchases and accessing diverse dining options across the city.
• Comfort and Control: Especially in the warm climate of Antalya, having an air-conditioned car offers comfort and the ability to control your schedule without relying on tour buses or taxis.
• Airport Transfers: Carset.com.tr specifically mentions delivery to Antalya Airport AYT, allowing you to pick up your vehicle immediately upon arrival and begin your journey seamlessly.

Must-Visit Destinations Accessible by Car

• Antalya City Center:
  • Kaleiçi Old Town: Explore the narrow, winding streets, historic Ottoman houses, Hadrian’s Gate, and the Old Harbor. While Kaleiçi itself is pedestrian-friendly, a car allows easy access to parking nearby.
  • Konyaaltı Beach & Lara Beach: Enjoy the city’s popular beaches. A car makes it simple to move between them or find less crowded spots.
  • Antalya Museum: Home to an impressive collection of artifacts from ancient Lycia and Pamphylia.
• Natural Wonders:
  • Düden Waterfalls: Both the Upper Düden inland and Lower Düden cascading into the Mediterranean Sea are stunning and easily accessible.
• Historical Sites:
  • Perge: A well-preserved ancient city with a Roman stadium, theatre, and agora approx. 20 km east of Antalya.
  • Phaselis: Ancient Lycian city with ruins amidst pine forests, offering a unique historical and natural experience approx. 60 km southwest of Antalya, near Kemer.

Tips for Driving in Antalya

• Navigation: Use a reliable GPS either a dedicated device or a smartphone app like Google Maps or Waze.
• Traffic: Antalya can have heavy traffic, especially in the city center during peak hours. Patience is key.
• Parking: Look for designated parking areas. In city centers, paid parking lots are common.
• Road Conditions: Major roads are generally well-maintained, but be prepared for varied conditions on smaller roads or those leading to more remote sites.
• Speed Limits: Adhere to posted speed limits. Traffic cameras are common.
• Fuel: Keep an eye on your fuel level, especially when heading to remote areas, as petrol stations might be sparse.

Renting a car from Carset.com.tr provides the perfect foundation for a self-guided adventure, allowing you to discover the hidden treasures and well-known attractions of Antalya at your own leisure. Pteet.com Reviews

Customer Support and Emergency Procedures with Carset.com.tr

Effective customer support and clear emergency procedures are vital for any car rental service, especially for travelers in an unfamiliar region.

Carset.com.tr addresses these aspects directly on its website, aiming to provide peace of mind to its renters.

24/7 Call Center

Carset.com.tr prominently advertises its round-the-clock availability for customer assistance:

• Availability: “24/7 Call Center İhtiyacınız olan her an ulaşabilirsiniz, tüm destek taleplerinizi misafir ilişkileri departmanımıza iletebilir…” 24/7 Call Center You can reach us any time you need, you can forward all your support requests to our guest relations department…. This is a significant advantage, ensuring that help is always at hand, regardless of the time zone or situation.
• Types of Support: The “guest relations department” suggests that they handle a range of inquiries, from general questions about reservations to more specific support needs during the rental period.

Emergency Procedures Accidents/Damages

Carset.com.tr provides clear instructions on what to do in case of an accident or vehicle damage, emphasizing adherence to Turkish legal requirements for insurance validity.

• Immediate Action: “Aracı kesinlikle hareket ettirmeden polise başvurarak kaza ve alkol raporu alınmalıdır.” The vehicle must absolutely not be moved, and a police report for accident and alcohol must be obtained by contacting the police. This is a critical first step. Moving the vehicle before a police report can invalidate your insurance.
• Contacting Carset.com.tr: “Bu gibi acil durumlarda 24 saat açık acil numaralarımızı arayabilirsiniz +90 552 838 07 07” In such emergency situations, you can call our 24-hour emergency numbers. Contacting the rental office or their emergency line immediately after contacting the police is crucial to inform them of the incident and receive further instructions.
• Specific Scenarios:
  • Collision with a stationary vehicle or third-party damage while parked: “Misafirlerimizin duran araca çarpması halinde ya da aracımız park halindeyken üçüncü şahıslar tarafından aracımıza çarpılması halinde. aracın yeri değiştirilmeksizin en yakın polis veya jandarma karakoluna başvurularak kaza, hırsızlık ve alkol tespit raporları alınmalıdır.” If our guests hit a stationary vehicle or if our vehicle is hit by third parties while parked. without moving the vehicle, the nearest police or gendarmerie station must be contacted to obtain accident, theft, and alcohol detection reports. This detailed instruction covers common scenarios.
• Importance of Reports: The consistent emphasis on obtaining police, accident, and alcohol reports highlights their necessity for insurance claims. Without these, the insurance coverage is typically void.

General Customer Relations

Beyond emergencies, Carset.com.tr seems to prioritize customer satisfaction through its overall service approach. Shop-farmacia.es Reviews

• Customer Testimonials: The presence of a “Müşteri Yorumları” Customer Reviews section on the homepage, inviting visitors to “incelemek ister misiniz?” Would you like to review them?, suggests an openness to feedback and a desire to build trust through satisfied customer experiences.
• Focus on Experience: Phrases like “Size sadece seyahatinizin keyfini çıkarmak kalıyor” All that’s left for you is to enjoy your trip underscore their aim to provide a seamless and enjoyable rental experience.

In essence, Carset.com.tr appears to have well-defined customer support and emergency protocols in place.

The 24/7 call center, combined with clear instructions for accident procedures, offers a robust safety net for renters, allowing them to confidently navigate their travels in Antalya.

Frequently Asked Questions

What is Carset.com.tr?

Carset.com.tr is an online car rental service primarily operating in Antalya, Turkey, offering various vehicle categories for rent, with services like airport delivery and 24/7 customer support.

Does Carset.com.tr offer car rental services outside of Antalya?

Based on the website’s content, Carset.com.tr focuses specifically on car rental and transfer services within Antalya, including Antalya Airport and local hotels. There’s no indication of services in other cities.

What types of cars can I rent from Carset.com.tr?

Carset.com.tr offers a range of vehicles, including economic sedans e.g., Fiat Egea, Renault Symbol, automatic transmission cars e.g., Renault Clio automatic, and station wagons, catering to different needs and budgets. Axonprofil.de Reviews

Does Carset.com.tr require upfront payment for reservations?

No, Carset.com.tr explicitly states that you can create your car rental reservation without making an immediate payment. Payment is made upon vehicle delivery.

What payment methods are accepted by Carset.com.tr?

Carset.com.tr only accepts credit cards in the name of the person renting the vehicle.

Cash, debit cards, virtual cards, or other payment methods are not accepted.

Is insurance included in the rental price at Carset.com.tr?

Yes, full comprehensive insurance Kasko is included in the rental price for all vehicles, along with vehicle maintenance costs and specified unlimited mileage.

What should I do if I get into an accident with a Carset.com.tr rental car?

In case of an accident or damage, you must not move the vehicle. 740cashbuyers.com Reviews

Immediately contact the police to obtain an accident and alcohol report, and then call Carset.com.tr’s 24-hour emergency number +90 552 838 07 07.

What situations are not covered by Carset.com.tr’s insurance?

Insurance does not cover damages in cases of unreported damage, damages caused by driving under the influence of alcohol, or damages caused by unauthorized persons not named in the rental contract.

Are traffic fines and tolls included in the Carset.com.tr rental price?

No, traffic fines, highway tolls, and bridge crossings incurred during the rental period are the responsibility of the renter and are not included in the rental price.

Can I add an additional driver to my Carset.com.tr rental?

Yes, you can add an additional driver to your rental agreement.

This service ensures they are covered by the contract and insurance, though it might incur an extra fee. Quayer.com Reviews

What are the minimum age and driving license requirements for renting from Carset.com.tr?

The minimum age requirement is generally 21 years old, and you must have held a valid driving license for at least 1 year.

Some specific vehicles might have a minimum age of 20.

Does Carset.com.tr offer free cancellation or changes to reservations?

Yes, Carset.com.tr advertises 100% guaranteed car rental service with free cancellation and change options.

How does Carset.com.tr ensure the best price guarantee?

Carset.com.tr states they continuously monitor prices to ensure customers get the most suitable vehicle at the best prices for their travel needs.

Are baby seats or navigation devices included in the rental price?

No, extra requests such as baby seats or navigation devices are not included in the standard prices and will incur additional charges. Amsterdamrave.store Reviews

Can I pick up and drop off the car at different locations in Antalya with Carset.com.tr?

Yes, Carset.com.tr offers the possibility to pick up and drop off the vehicle at different locations or hotels in Antalya, provided it’s agreed upon during the reservation.

What kind of customer support does Carset.com.tr offer?

Carset.com.tr provides 24/7 call center support, allowing customers to reach their guest relations department for any support requests or emergencies.

Does Carset.com.tr provide new model vehicles?

Yes, Carset.com.tr emphasizes that their fleet consists of new model vehicles, ensuring a modern and comfortable rental experience.

What is the fuel policy for Carset.com.tr rental cars?

The vehicle is typically delivered with a full tank and is expected to be returned with a full tank, as stated in the rental agreement.

How do I check for customer reviews of Carset.com.tr?

The Carset.com.tr website has a “Müşteri Yorumları” Customer Reviews section with an option to view “Tüm Yorumlar” All Reviews, suggesting you can find testimonials directly on their site. Toxic-cables.co.uk Reviews

What should I look for when choosing a car on Carset.com.tr?

When choosing a car, consider factors like passenger and luggage capacity, fuel type petrol/diesel, transmission type manual/automatic, and ensure you meet the minimum age and driving license duration requirements for the specific vehicle.

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