Based on checking the website, Casper.ca appears to be a legitimate online retailer specializing in mattresses and other sleep-related products.
The platform offers a range of items including mattresses, pillows, bedding, furniture, and accessories, all designed to enhance sleep comfort.
It emphasizes features like a 100-night sleep trial, a 10-year warranty, and research-backed designs, aiming to provide a risk-free purchasing experience for Canadian consumers.
While focusing on improving sleep quality, the site positions itself as a comprehensive solution for bedroom needs, backed by customer testimonials and clear product descriptions.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
Casper.ca Review & First Look
Navigating Casper.ca for the first time gives you a sense of a well-established brand in the sleep industry, specifically tailored for the Canadian market.
The homepage immediately highlights key selling points like “free shipping and easy returns” and a “100-night risk-free trial,” which are crucial for online mattress shopping.
This approach minimizes perceived risk, a common barrier for consumers purchasing large items sight unseen.
The site’s design is clean, intuitive, and focuses heavily on product imagery and customer testimonials, aiming to build trust and visually convey comfort.
Initial Impressions of the User Experience
The website’s layout is straightforward, with clear navigation menus for different product categories: Mattresses, Furniture, Pillows, Sheets & Bedding, and Accessories. Isbglobalservices.com Reviews
This organization makes it easy to find specific items.
There’s also a prominent “Sale” section, which is always a plus for budget-conscious shoppers.
The use of high-quality images and concise product descriptions on the homepage helps in quickly grasping what Casper offers.
For instance, the section on “The Casper Mattress” clearly states its features like “AirScape® Technology” and “ProSupport Foam,” directly addressing common sleep concerns like heat regulation and sagging.
Trust Signals and Customer Assurance
Casper.ca puts significant emphasis on trust signals. Beyond the 100-night trial, they prominently display a “10-year warranty” and “Award-winning comfort & quality.” Customer testimonials are strategically placed on the homepage, complete with names and locations, lending an air of authenticity. For example, “Johanna K. | Calgary, AB” praises the mattress for “amazing support while being cushiony and so inviting.” These social proofs are vital in the e-commerce space, especially for products where personal experience is paramount. The presence of a phone number 1 888 828 5448 and a chat option for “Sleep Specialists” further reinforces their commitment to customer service. Weareanimecollectors.com Reviews
Product Range Overview
Beyond just mattresses, Casper.ca offers a holistic bedroom solution. This includes:
- Mattresses: Various models like “The Casper Mattress” and “Wave Hybrid Snow Mattress,” catering to different preferences for firmness and support.
- Pillows: Such as the “Hybrid Pillow,” designed with both fibre and foam for adaptable comfort.
- Sheets & Bedding: Including the “Percale Sheet Set,” made from 100% cotton for breathability.
- Furniture: Like the “Repose Wooden Bed Frame” and “Haven Bed Frame,” focusing on ease of assembly and aesthetics.
- Accessories: Including items like the “Glow Light” and “Dog Bed,” expanding their appeal beyond just human sleep.
This diverse product range indicates Casper’s aim to be a one-stop shop for creating an optimal sleep environment.
Casper.ca Features
Casper.ca integrates several features designed to enhance the customer’s shopping journey and post-purchase experience.
These features aim to address common pain points in mattress and bedding purchases, from convenience to long-term satisfaction.
Innovative Sleep Technology
Casper emphasizes its “innovative” and “research-backed design” across its product line. For instance, “The Casper Mattress” boasts AirScape® Technology, described as channeling “heat and humidity away” to keep sleepers cool. This addresses a common issue for many: overheating during sleep. The “Hybrid Pillow” combines “flexible comfort of fibre with the reliable support of our ultra-soft foam,” indicating a thoughtful approach to ergonomic design. These technological claims suggest an investment in R&D to improve sleep quality. Cb-models.co.uk Reviews
Customer-Centric Policies
Perhaps the most compelling feature is the 100-night risk-free trial. This generous policy allows customers to try the product in their own home for an extended period, significantly reducing the pressure of an immediate decision. This is coupled with “easy returns” and “free shipping,” which remove typical e-commerce friction points. The 10-year warranty on mattresses further assures customers of the product’s durability and the company’s confidence in its quality. These policies are foundational to building customer trust and encouraging purchases.
Comprehensive Product Ecosystem
Casper.ca isn’t just selling mattresses. they’re selling a complete sleep system. This includes:
- Mattresses for all sizes: Twin, Twin XL, Full, Queen, King, California King.
- Pillows: Standard and King sizes, catering to different preferences.
- Bed Frames: Adjustable headboards and easy-assembly features.
- Bedding: Percale sheets designed for breathability.
- Unique accessories: Like the “Glow Light” for sleep hygiene and even “Dog Beds.”
This ecosystem approach means customers can furnish their entire bedroom sleep setup from a single brand, ensuring compatibility and a cohesive aesthetic.
Accessibility and Support
The availability of “Sleep Specialists” via phone 1 888 828 5448 and live chat indicates a strong commitment to customer support.
This personalized assistance can guide customers through product selection, answer specific questions about materials or trial policies, and help with existing orders. Aproncrafts.com Reviews
For those who prefer an in-person experience, the option to “Visit us in store” and “Find a location near you” is a valuable feature, bridging the gap between online shopping and traditional retail.
This multi-channel support strategy caters to diverse customer preferences and enhances the overall buying experience.
Casper.ca Pros & Cons
When evaluating Casper.ca, it’s important to weigh the advantages and disadvantages to get a full picture.
Based on the website’s offerings and typical online consumer expectations, here’s a breakdown.
Pros
- Generous 100-Night Sleep Trial: This is a significant advantage, allowing customers ample time to test a mattress in their home environment without commitment. This policy is often a deal-breaker for online mattress purchases, as it mitigates the risk of buying an uncomfortable product.
- Free Shipping and Easy Returns: These policies reduce the overall cost and hassle associated with online furniture and mattress purchases. Free shipping is standard for many e-commerce giants, but “easy returns” for large items like mattresses are particularly commendable.
- 10-Year Limited Warranty: A decade-long warranty signals the company’s confidence in its product durability and offers long-term peace of mind for the consumer. This is competitive within the mattress industry.
- Wide Range of Sleep Products: Beyond just mattresses, Casper.ca offers pillows, sheets, bed frames, and even dog beds and smart lights. This allows for a comprehensive “sleep ecosystem” purchase from a single brand, which can be convenient for customers looking to outfit an entire bedroom.
- Focus on Innovative Design and Technology: Features like “AirScape® Technology” for cooling and “ProSupport Foam” for durability suggest that Casper invests in R&D to improve product performance and address common sleep issues.
- Strong Customer Support Channels: The availability of “Sleep Specialists” via phone and live chat, coupled with in-store locations, provides multiple avenues for customer assistance and pre-purchase queries.
- Positive Customer Testimonials: The website prominently features customer reviews with names and locations, which helps build social proof and trust among potential buyers. For example, “Over 2 million happy sleepers” is a strong claim.
Cons
- Premium Pricing: While the website doesn’t explicitly list all prices on the homepage, the starting price for “The Casper Mattress” at “$999” suggests it operates in the mid-to-high end of the mattress market. This might be a barrier for budget-conscious consumers. For example, the Repose Wooden Bed Frame starts at “$1143.”
- Online-Centric Model Potential for In-Store Experience Limitation: While there are physical stores, the primary sales model is online. For some consumers, the inability to extensively try out a mattress in person before purchase beyond a quick visit can be a drawback, even with a generous trial period.
- Limited Customization Options: Based on the website, while different mattress models exist, there isn’t extensive customization offered beyond standard firmness levels or material types e.g., foam vs. hybrid. Some brands offer more granular control over mattress composition.
- Potential for Decision Paralysis: With multiple mattress models and various accessories, some customers might feel overwhelmed by choice, even if the website tries to simplify it. Deciding between “The Casper,” “Original Hybrid,” or “Wave Hybrid Snow” might require significant research for a new buyer.
- Returns for Large Items Can Still Be Logistically Challenging: While “easy returns” are promised, the physical process of returning a large item like a mattress, even with free pickup, can still be a logistical consideration for some customers who live in remote areas or have accessibility challenges.
- Warranty Specifics Not Immediately Clear: While a 10-year warranty is mentioned, the specific terms and conditions what it covers, what it doesn’t, how to claim are not front and center on the homepage, requiring deeper navigation to understand fully.
Casper.ca Pricing
Understanding the pricing structure on Casper.ca is crucial for potential buyers looking to invest in new sleep products. Catholight.com Reviews
While not a discount retailer, Casper positions itself as offering premium products with associated value.
Mattress Pricing
The website clearly showcases the starting prices for its main mattress models. For instance, “The Casper Mattress,” described as the “original premium foam mattress-in-a-box,” starts From $999. This price point positions it in the competitive mid-to-high range for online mattresses in Canada. It’s important to note that this is a “from” price, meaning larger sizes Twin XL, Full, Queen, King, California King will increase the cost. While specific prices for all sizes aren’t on the homepage, typically, a Queen size mattress from a brand like Casper could range anywhere from $1200 to $1800, with King sizes often exceeding $2000, depending on the model and features e.g., cooling technology, enhanced support layers.
Other Product Pricing Examples
Beyond mattresses, Casper.ca provides transparent starting prices for other popular items:
- Hybrid Pillow: Starts From $127 originally $149. This price reflects a premium pillow, often justified by its hybrid fiber and foam construction aimed at superior support and comfort.
- Repose Wooden Bed Frame: Starts From $1143 originally $1345. This indicates a significant investment in a bed frame, suggesting quality materials and design features like a “pre-assembled Velcro slat system” and “adjustable headboard.”
- Percale Sheet Set: Starts From $110 originally $129. For 100% cotton percale sheets, this price point is competitive for a quality set, often valued for its breathability and durability.
Value Proposition and Sales
Casper.ca frequently highlights sales, as seen with the “SUMMER BEDROOM SALE” and discounted prices like the Hybrid Pillow being reduced from $149 to $127. These promotions are key for making their premium products more accessible. The value proposition is generally built around:
- Quality Materials: Use of premium foam, 100% cotton, and sturdy wood frames.
- Innovative Design: Features like AirScape® Technology and hybrid constructions.
- Customer-Centric Policies: The 100-night trial, 10-year warranty, and free shipping/returns contribute significantly to the perceived value, reducing buyer’s risk.
While the initial outlay might be higher than some budget alternatives, the company aims to justify it through longevity, comfort, and comprehensive support. Birchal.com Reviews
Consumers should always check the “Sale” section and look for seasonal promotions to potentially get a better deal on Casper products.
Casper.ca Alternatives
When considering a major purchase like a mattress or bed frame, exploring alternatives is a wise move to ensure you’re getting the best fit for your needs and budget.
The Canadian market has a growing number of direct-to-consumer sleep brands, each with its own unique selling propositions.
Major Competitors in the Canadian Market
- Endy: Often considered Casper’s primary competitor in Canada, Endy offers a single mattress model with a focus on universality and comfort. They also provide a 100-night trial, similar to Casper, and have expanded into pillows, bedding, and bed frames. Their pricing is generally competitive with Casper, often targeting the same demographic looking for a convenient, quality online mattress purchase.
- Key Differentiator: Simpler product line, focusing on one “perfect” mattress.
- Similarities: 100-night trial, mattress-in-a-box model, focus on direct-to-consumer sales.
- Douglas GoodMorning.com: Part of the GoodMorning.com family which also includes Brunswick, Logan & Cove, etc., Douglas is a popular Canadian-made mattress-in-a-box brand known for its cooling features and competitive pricing. They also offer a 120-night sleep trial, slightly longer than Casper’s.
- Key Differentiator: Canadian-made, focus on cooling technology, slightly longer trial period.
- Similarities: Online sales, mattress-in-a-box, free shipping.
- Purple: While a US-based company, Purple mattresses are available in Canada and are known for their unique grid technology that offers distinct pressure relief and airflow. Their pricing is generally higher than Casper’s due to the specialized material.
- Key Differentiator: Patented Purple Grid™ for unique comfort and cooling.
- Consideration: Higher price point, different feel compared to traditional foam/hybrid.
- Tempur-Pedic: A long-standing, premium brand in the memory foam mattress market, Tempur-Pedic offers high-quality, durable mattresses. Their products are typically sold through traditional retail channels and come with a much higher price tag than most bed-in-a-box brands, including Casper.
- Key Differentiator: Long history, high-end memory foam technology, premium pricing.
- Consideration: Not a direct online competitor in terms of price or purchase model.
Factors to Consider When Choosing an Alternative
When evaluating alternatives to Casper.ca, consider these key aspects:
- Budget: Prices can vary significantly, from budget-friendly options to luxury models. Determine your comfortable spending limit.
- Trial Period & Warranty: Look for generous trial periods e.g., 100 nights or more and substantial warranties 10+ years to protect your investment.
- Mattress Type: Do you prefer all-foam, hybrid, innerspring, or something unique like Purple’s grid? Each offers a different feel and support level.
- Firmness Level: While many online brands aim for a “medium-firm” feel, some offer variations or different models with distinct firmness levels.
- Cooling Technology: If you tend to sleep hot, prioritize brands that emphasize airflow, gel infusions, or other cooling features.
- Canadian vs. International Brands: Some consumers prefer to support Canadian companies, which might also mean faster shipping and easier returns within the country.
- Customer Reviews: Always check independent reviews from various sources to get a broader perspective on customer satisfaction and common issues.
How to Cancel Casper.ca Subscription
Based on the Casper.ca website, it doesn’t appear that Casper operates on a typical “subscription” model for its core products like mattresses, pillows, or bed frames. These are one-time purchases. However, the term “subscription” could potentially refer to recurring orders for smaller items, or a misunderstanding of their trial period. Given the nature of their business, the more common scenario for “cancellation” relates to their 100-night risk-free trial and return process. Fermliving.com Reviews
Understanding Casper’s Return Policy Not a Subscription
Casper prominently offers a 100-night risk-free trial for their mattresses and many other products. This isn’t a subscription you need to cancel, but rather a trial period during which you can decide if the product is right for you. If it’s not, you initiate a return.
Steps to Initiate a Return Equivalent to “Cancelling” a Purchase
If you are within the 100-night trial period and wish to return a Casper product which is the closest equivalent to “cancelling” a purchase, here’s how the process typically works, based on the information provided on their website:
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Contact Customer Service: The first and most crucial step is to reach out to Casper’s customer service. The website provides clear contact information:
- Phone: Call their Sleep Specialists at 1 888 828 5448.
- Chat: Use the live chat feature on their website.
- Email: While not explicitly on the homepage for returns, a general customer service email is usually available on their “Contact Us” page.
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Explain Your Request: Clearly state that you wish to return your product e.g., mattress, pillow, bed frame because it didn’t meet your expectations within the 100-night trial period. Provide your order number and any other requested information.
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Arrange for Pickup: For larger items like mattresses and bed frames, Casper generally arranges for a free pickup from your home. They work with local charities or recycling partners to handle the returned product. This means you won’t have to box it up or ship it yourself. Moveras.de Reviews
- Data Point: Many bed-in-a-box companies, including Casper, pride themselves on making returns of large items as hassle-free as possible, often by donating or recycling them rather than shipping them back to a warehouse.
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Receive Refund: Once the pickup is confirmed and processed, Casper will issue a full refund to your original method of payment. They typically process refunds within a few business days after the item has been picked up.
Important Considerations:
- Trial Start Date: The 100-night trial period begins on the day your product is delivered. Keep track of this date.
- Product Condition: Generally, products need to be in reasonable condition, free from excessive damage, stains, or infestations to be eligible for return. Normal wear and tear from use during the trial are usually acceptable.
- Original Packaging: While helpful, you typically do not need to keep the original box for a mattress return, as it will be picked up by a third party. However, for smaller items like pillows or sheets, keeping original packaging might simplify the return process.
- Final Sale Items: Be aware that some discounted or clearance items might be marked as “final sale,” meaning they are not eligible for returns. Always check the specific product’s return policy at the time of purchase.
In essence, “cancelling a Casper.ca subscription” really translates to initiating a return within their generous trial period, a process they aim to make as straightforward as possible for the customer.
How to Cancel Casper.ca Free Trial
Based on the information on Casper.ca’s homepage, the company operates with a “100-night risk-free trial” for its products, primarily mattresses.
This is not a “free trial” in the sense of a temporary subscription that automatically converts to a paid one, but rather a long-term satisfaction guarantee.
You purchase the product upfront, and then have 100 nights to decide if you want to keep it. Roboticnode.com Reviews
If you don’t, you initiate a return for a full refund.
Therefore, there’s no “subscription” to cancel in the traditional sense, but rather a return process to follow if you decide the product isn’t for you within the trial window.
Steps to “Cancel” Return Your Casper Product During the Free Trial
If you’ve purchased a product from Casper.ca and are within the 100-night trial period, and you wish to return it, the process is designed to be straightforward.
Think of this as exercising your right to cancel the purchase under the trial terms.
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Verify Your Trial Period: Ensure you are still within the 100-night risk-free trial window, which begins on the day your product was delivered. Mark this date on your calendar when you receive your order. Johnfowlerholidays.com Reviews
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Contact Casper Customer Support: This is the essential first step to initiate the return. Casper makes it easy to get in touch:
- Phone: Call their Sleep Specialists at 1 888 828 5448. This is often the quickest way to speak to someone directly and get your return processed.
- Live Chat: Access the “Chat with us” feature available on their website. This is convenient for quick questions or initiating the process without a phone call.
- Online Contact Form/Email: While not explicitly highlighted for returns on the homepage, most e-commerce sites have a general contact form or email address on their “Contact Us” or “Help” pages for less urgent requests.
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Provide Order Details: When you contact them, be ready with your order number and the reason for your return. While they might ask for feedback, the 100-night trial means you don’t need a specific “faulty” reason. dissatisfaction is enough.
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Arrange for Product Pickup for large items: For large items like mattresses and bed frames, Casper coordinates a free pickup directly from your home. They typically work with local charities or recycling partners to collect the item. This is a significant convenience, as you don’t have to worry about packaging or shipping a bulky item.
- Statistic: Many bed-in-a-box companies report that a significant percentage e.g., 80-90% of returned mattresses are donated to charities rather than resold or destroyed.
- For smaller items like pillows or sheets, they might provide a shipping label for you to send it back via mail, or still arrange a pickup depending on the item and region.
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Receive Your Full Refund: Once the returned product is successfully picked up or received by Casper, they will process a full refund to your original payment method. This usually takes a few business days to appear on your statement.
Important Details and Considerations:
- No Hidden Fees: Casper explicitly states the trial is “risk-free,” implying no hidden fees for returns within the trial period.
- Condition of Product: The product should be in good, returnable condition, meaning free from major damage, tears, or excessive stains that go beyond normal use during the trial.
- One Trial Per Household: Typically, brands like Casper limit one trial return per product type per household to prevent abuse of the generous policy.
- “Final Sale” Items: Always double-check if the item you purchased was marked as “final sale.” Such items are usually not eligible for returns under the trial policy.
In essence, “cancelling your Casper.ca free trial” means initiating a free and easy return of your product within the stipulated 100-night period, ensuring you get your money back if the product doesn’t meet your sleep needs. Schwarzkopf.com Reviews
Casper.ca vs. Competitors
When consumers are looking for a new mattress or sleep products in Canada, Casper.ca is a prominent option, but it’s far from the only player.
Understanding how Casper stacks up against its main competitors can help in making an informed decision.
Casper vs. Endy
- Product Range:
- Casper: Offers a broader range of mattresses The Casper, Original Hybrid, Wave Hybrid Snow, pillows Hybrid Pillow, bed frames Repose, Haven, sheets, and accessories Glow Light, Dog Bed.
- Endy: Focuses primarily on one universal mattress model The Endy Mattress, which is their flagship product. They also offer pillows, bedding, and a bed frame, but their range is less diverse than Casper’s.
- Trial Period: Both offer a generous 100-night sleep trial, providing ample time for evaluation.
- Warranty: Both typically offer a 10-year limited warranty on their mattresses.
- Technology & Feel:
- Casper: Emphasizes multi-layer foam constructions with features like AirScape® Technology for cooling and zoned support in some models for spinal alignment. They have varying firmness levels across their mattress line.
- Endy: Known for its proprietary Endy Comfort Foam, designed for optimal temperature regulation, pressure relief, and motion isolation. It aims for a medium-firm, universally comfortable feel.
- Pricing: Generally comparable, with both operating in the mid-to-high premium segment for online mattresses. Endy often positions itself as slightly more budget-friendly for its core mattress model.
- Canadian Focus: Both are strong in the Canadian market. Endy is a Canadian-founded company, often highlighting its Canadian roots. Casper is a US-based company with a dedicated Canadian presence.
Casper vs. Douglas GoodMorning.com
- Origin:
- Casper: US-based, strong international presence including Canada.
- Douglas: A Canadian-made mattress, part of the GoodMorning.com family of brands. Appeals to customers looking to support local manufacturing.
- Trial Period:
- Casper: 100-night trial.
- Douglas: Offers a slightly longer 120-night sleep trial.
- Casper: Diverse mattress line with varying foam and hybrid constructions, often focusing on breathability and zoned support.
- Douglas: Emphasizes cooling gel memory foam and distinct layers for contouring, pressure relief, and motion isolation. Aims for a medium-firm feel. They are particularly known for their cooling properties, often scoring high in temperature regulation tests.
- Pricing: Douglas is generally more competitively priced than Casper for its flagship mattress model, making it an attractive option for budget-conscious consumers seeking quality.
- Product Range: Casper has a much broader accessory and furniture line. Douglas focuses more heavily on mattresses, though they do offer pillows and bedding.
Casper vs. Traditional Retailers e.g., Sleep Country, Mattress Firm
- Business Model:
- Casper: Direct-to-consumer DTC online model with some physical showrooms. This often translates to fewer overheads.
- Traditional Retailers: Brick-and-mortar stores with a wide array of brands Tempur-Pedic, Sealy, Serta, etc.. Sales are often commission-based.
- Pricing: DTC brands like Casper generally offer mattresses at lower price points than comparable quality mattresses found in traditional retail stores, largely due to cutting out middlemen.
- Trial & Returns:
- Casper: Offers a risk-free 100-night trial with free in-home pickup for returns.
- Traditional Retailers: Return policies vary significantly by retailer and brand. Often, restocking fees, delivery fees, or store credit are involved, and trial periods can be shorter or less flexible.
- Shopping Experience:
- Casper: Convenient online shopping from home, with the benefit of an extended trial. Limited physical try-on opportunities.
- Traditional Retailers: Opportunity to lie on many mattresses in person before buying, with sales assistance. Can be overwhelming due to vast selection and potential for high-pressure sales tactics.
Ultimately, the best choice depends on individual preferences for shopping experience, specific sleep needs, budget, and desired product features.
Casper holds its ground with a strong brand, generous trial, and diverse product range, but competitors offer compelling alternatives, especially for those prioritizing Canadian manufacturing or specific feel characteristics.
Frequently Asked Questions
What is Casper.ca?
Casper.ca is the Canadian website for Casper, a prominent direct-to-consumer brand specializing in mattresses and other sleep products such as pillows, bedding, bed frames, and sleep accessories. Mynoogin.com Reviews
Is Casper.ca a legitimate website?
Yes, Casper.ca is a legitimate and established e-commerce platform for Casper products in Canada.
It is part of the global Casper brand, known for its mattress-in-a-box model.
What is the 100-night sleep trial on Casper.ca?
The 100-night sleep trial allows you to try a Casper mattress and often other products in your home for 100 nights.
If you’re not satisfied, you can return it for a full refund.
How do I return a product to Casper.ca during the trial?
To return a product, contact Casper.ca’s customer service via phone 1 888 828 5448 or chat. Toolspareparts.com.au Reviews
For larger items like mattresses, they will arrange a free pickup from your home.
Do Casper.ca mattresses come with a warranty?
Yes, Casper mattresses typically come with a 10-year limited warranty, covering manufacturing defects and significant sagging not caused by improper use.
What types of mattresses does Casper.ca offer?
Casper.ca offers various mattress models, including all-foam options like “The Casper Mattress” and hybrid versions such as the “Original Hybrid Mattress” and “Wave Hybrid Snow Mattress,” designed for different comfort and support needs.
What is AirScape® Technology in Casper mattresses?
AirScape® Technology, featured in “The Casper Mattress,” refers to a perforated foam layer designed to increase airflow and channel heat and humidity away from your body, helping you stay cool throughout the night.
Does Casper.ca offer free shipping?
Yes, Casper.ca offers free shipping on orders within Canada, making it convenient to receive your sleep products directly to your door. Coinfopp.com Reviews
Are Casper.ca prices in Canadian Dollars?
Yes, all prices displayed on Casper.ca are in Canadian Dollars CAD.
Can I try Casper products in person before buying?
Yes, Casper.ca mentions the option to “Visit us in store” to shop their sleep products in person and experience the comfort firsthand.
You can find a location near you through their website.
What other products does Casper.ca sell besides mattresses?
Beyond mattresses, Casper.ca sells pillows e.g., Hybrid Pillow, sheets e.g., Percale Sheet Set, bed frames e.g., Repose Wooden Bed Frame, and various accessories like the Glow Light and Dog Bed.
How long does it take to get a refund from Casper.ca?
Once your returned product is picked up or received by Casper, they typically process the full refund to your original payment method within a few business days. Beyondacademy.com Reviews
Is the Casper Hybrid Pillow worth it?
Based on the website, the Hybrid Pillow is designed with a combination of fiber and foam for flexible comfort and reliable support.
It is a premium pillow, and its value depends on individual preference for hybrid construction and price point.
Does Casper.ca ship to all provinces and territories in Canada?
While free shipping is offered, specific shipping availability to remote areas or territories might vary.
It’s best to check their shipping policy or contact customer service for precise details regarding your location.
What is the Casper Repose Wooden Bed Frame?
The Repose Wooden Bed Frame is a furniture item offered by Casper.ca, featuring a wooden design with curved edges, a pre-assembled Velcro slat system, and an adjustable headboard for easy setup and a cozy look.
How does Casper.ca compare to Endy?
Both Casper.ca and Endy are popular Canadian bed-in-a-box brands.
Casper offers a wider product range and multiple mattress models, while Endy focuses on one universal mattress model.
Both have 100-night trials and similar pricing strategies.
Are Casper.ca sheets 100% cotton?
Yes, the Percale Sheet Set on Casper.ca is explicitly stated to be made from “100% cotton with a strong yet airy percale weave,” designed for breathability and comfort.
Can I finance a purchase on Casper.ca?
While not explicitly detailed on the homepage, many online retailers like Casper partner with third-party financing options. You would typically see these options at checkout.
Does Casper.ca have sales or discounts frequently?
Yes, Casper.ca regularly features sales and promotions, such as the “SUMMER BEDROOM SALE” mentioned on their homepage, offering discounts on various products.
How do I contact Casper.ca customer service?
You can contact Casper.ca customer service by calling their Sleep Specialists at 1 888 828 5448, or by using the live chat feature directly on their website.
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