Based on looking at the website, celticslateandstone.co.uk appears to be a legitimate online supplier of Welsh slate and stone products, operating directly from the Llechwedd Slate Quarry in North Wales.

They specialize in a variety of natural stone materials for landscaping, garden, and building projects, including rockery stone, chippings, boulders, and walling stone.

The site emphasizes their direct-from-source operation, suggesting authenticity and quality control over their 500-million-year-old Welsh slate.

They cater to both private and trade customers, offering nationwide delivery within the UK.

The product range seems focused on natural, durable materials suitable for enhancing outdoor spaces and traditional building aesthetics.

This platform offers a convenient way to access natural building and landscaping materials, which can be a beneficial endeavor for those looking to beautify their homes and gardens in a permissible manner.

Utilizing natural elements like stone and slate for construction and decoration aligns with the principles of creating beneficial and sustainable environments, far removed from activities that might involve financial speculation, impermissible imagery, or other undesirable elements.

Investing in quality, natural materials for your home and surroundings can provide lasting value and a serene atmosphere, contributing positively to your living space.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

CelticSlateAndStone.co.uk Review & First Look

Upon an initial review of celticslateandstone.co.uk, the website presents itself as a specialized vendor for Welsh slate and natural stone products.

The primary focus is on providing high-quality materials directly from the Llechwedd Slate Quarry in North Wales.

This direct sourcing is a significant selling point, implying authenticity and potentially competitive pricing due to fewer intermediaries.

The site’s interface is straightforward, designed to facilitate easy online ordering for a range of heavy, natural products.

Product Range Overview

The website clearly showcases its core offerings, which include: Nflfanmerch.com Reviews

Welsh Slate Chippings: Popular for decorative purposes in gardens, pathways, and driveways.
Welsh Slate Building & Walling Stone: Suitable for traditional building projects, including random walling and cladding.

The site highlights that their slate is 500 million years old, emphasizing its natural origin and durability.

This kind of natural, raw material is often preferred for its aesthetic appeal and longevity in construction and landscaping projects.

Website Navigation and User Experience

The navigation on celticslateandstone.co.uk is clean and intuitive.

Key sections like “FAQs,” “Contact,” and “My Account” are easily accessible at the top, along with a visible basket icon.

Product categories are prominently displayed, allowing users to quickly filter and find what they need. Itxchangeglobal.com Reviews

The product pages themselves provide essential details, including pricing inc VAT, product variants, and “View Product” links.

While some products are listed as “Out of Stock,” this indicates active inventory management, which is a good sign for a supplier of physical goods.

The overall impression is one of professionalism and clarity, designed to guide potential customers through their purchasing journey efficiently.

CelticSlateAndStone.co.uk Pros & Cons

When considering celticslateandstone.co.uk for your stone and slate needs, it’s helpful to weigh the advantages and disadvantages.

This assessment is based purely on the information available on their website and general best practices for online suppliers of bulky goods. Autoscreens.co.uk Reviews

Pros: What Celtic Slate & Stone Does Well

Direct from Source: This is perhaps their biggest advantage. Operating directly from the Llechwedd Slate Quarry means customers are getting genuine Welsh slate, potentially at a more competitive price, and with assurances of its origin and quality. This eliminates concerns about intermediaries affecting material integrity or adding unnecessary costs.
Quality Product Focus: The emphasis on “Quality Welsh Slate” and “Beautiful Hand Selected Slate & Stone” suggests a commitment to providing superior materials. The description of 500-million-year-old slate highlights its natural durability and timeless appeal.
Specialized Expertise: By focusing exclusively on Welsh slate and stone, celticslateandstone.co.uk likely possesses deep knowledge about these specific materials, their applications, and their handling. This specialization can translate to better advice and product selection for customers.
Nationwide UK Delivery: The ability to deliver heavy and bulky items across mainland UK via a pallet network is crucial for accessibility. This expands their customer base beyond local regions and offers convenience.
Clear Pricing Inc VAT: All prices are listed inclusive of VAT, which helps customers understand the final cost upfront without hidden fees. This transparency is always appreciated.
Catering to Both Private and Trade Customers: This broad appeal allows them to serve individual homeowners undertaking landscaping projects as well as larger construction and design firms, potentially offering bulk pricing for trade accounts.
Simple Online Ordering: The website is designed for easy online transactions, which streamlines the purchasing process for materials that might otherwise require a physical visit or complex order forms.

Cons: Areas for Consideration

Limited Product Variety Specialization: While specialization is a strength, it also means a narrower product range compared to general building material suppliers. If you need materials beyond Welsh slate and stone, you’ll have to source them elsewhere.
Delivery Logistics for Heavy Items: While nationwide delivery is a pro, the delivery of heavy items like slate boulders and chippings can be complex. Customers need to be aware of the logistics, such as access for pallet trucks and offloading requirements. The website mentions “Mainland UK Delivery” but specific details about delivery charges and lead times are usually found in the FAQ or delivery information section, which might require further clicks.
Visual Representation: While product images are present, for natural stone, variations in color, texture, and shape are inherent. Customers might need to manage expectations regarding the exact appearance of the delivered product versus the website images. For example, a “random walling stone” will inherently vary from piece to piece.
Out of Stock Items: The presence of “Out of Stock” notices on featured products, while indicative of active inventory management, can be frustrating for customers looking for immediate purchase. This suggests that certain popular items might have high demand or fluctuating availability.
Lack of Customer Reviews on Site: While the website itself looks professional, the absence of customer testimonials or review sections directly on the site might mean potential buyers have to seek external reviews e.g., Google Reviews, Trustpilot to gauge overall customer satisfaction and service quality. For many, third-party reviews are a critical factor in purchasing decisions.

CelticSlateAndStone.co.uk Pricing

Understanding the pricing structure at celticslateandstone.co.uk is essential for budgeting your landscaping or building project.

Based on the website’s showcased products, it’s clear they deal in substantial, natural materials, and their pricing reflects the weight, size, and sourcing of these items.

General Pricing Structure

The website displays prices inclusive of VAT, which is a commendable practice for transparency.

Prices for items like slate chippings are typically listed per bulk bag or ton, while larger items like rockery stones and boulders are priced individually based on their weight and dimensions.

Here are some examples of pricing observed on the site: Mobilescreenfix.co.uk Reviews

Celtic Glacial Rockery Stone Boulders 400-500mm: Priced at £195.00 inc VAT. This indicates a price point for medium-sized aesthetic boulders.
Slate Garden Rockery Stone / Pond Edging Stone 250-500mm: Ranging from £165.00 – £210.00 inc VAT. This suggests variations based on specific size or weight within that range.
Welsh Slate Garden Boulder – 520kg Stone Boulder 137: Listed at £395.00 inc VAT. This provides a clear example of how significantly larger individual items are priced.
Welsh Slate Garden Boulder – 335kg Stone Boulder 175: Priced at £295.00 inc VAT. The correlation between weight and price is evident here.
Large Slate Garden Rockery Stone / Pond Edging Stone 450-600mm: Ranging from £175.00 – £230.00 inc VAT. Similar to the smaller variant, this shows a price range for different sizes.

Factors Influencing Price

Several factors contribute to the final price of the stone and slate products:

Material Type: Different types of slate and stone e.g., chippings vs. large boulders vs. building stone have varying costs due to their processing, rarity, and demand.
Weight/Volume: As heavy materials, pricing is heavily influenced by weight. Larger boulders and bulk bags of chippings naturally command higher prices. For example, a 520kg boulder is nearly £100 more than a 335kg one.
Hand Selection/Processing: The website mentions “Beautiful Hand Selected Slate & Stone,” which suggests a degree of manual labor and quality control that can add to the cost. For building stone, the preparation for walling or cladding might also be factored in.
Sourcing: Being direct from the Llechwedd Slate Quarry might reduce some intermediary costs, but the inherent cost of quarrying and preparing such ancient materials is significant.
VAT Inclusion: All prices are inclusive of the UK’s Value Added Tax currently 20%, making the displayed price the true cost of the product itself, before delivery.

Delivery Costs

It’s important to note that the listed prices are for the products themselves and do not typically include delivery.

While the website mentions “Mainland UK Delivery by pallet network,” delivery costs for heavy items can be substantial and vary based on:

Distance: The further the delivery address from the quarry, the higher the shipping cost.
Weight/Quantity: Pallet network rates often increase with the total weight and number of pallets.
Access: Difficult delivery access e.g., narrow lanes, no forklift access can also incur additional charges or require specialized delivery.

Customers should always check the delivery information section or proceed to the checkout page to get an accurate quote for shipping to their specific location.

For trade customers, the website hints at “bulk pricing available,” suggesting that larger orders might qualify for discounted rates on both products and potentially delivery. Bedst-billigst.dk Reviews

CelticSlateAndStone.co.uk Alternatives

When sourcing natural stone and slate for your landscaping or building projects, it’s wise to consider alternatives to celticslateandstone.co.uk to ensure you find the best fit for your specific needs, budget, and location.

While Celtic Slate & Stone specializes in Welsh slate directly from the quarry, other suppliers might offer different types of stone, broader geographical coverage, or varied services.

General Building Material Suppliers

Many large builders’ merchants and garden centers stock a range of aggregates, paving, and decorative stones.

While they might not specialize in Welsh slate to the same extent, they offer convenience and a broader selection of materials for various project types.

Travis Perkins / Keyline: As major UK building material suppliers, they offer a wide range of aggregates, decorative stones, paving, and sometimes natural stone products. They have numerous branches across the UK, allowing for local collection or delivery.
Jewson: Similar to Travis Perkins, Jewson is another large national builder’s merchant with extensive product lines including aggregates, landscaping materials, and various types of stone.
Local Independent Builders’ Merchants: These smaller, local businesses often have strong relationships with regional quarries and can sometimes offer more personalized service or unique local stone options. It’s always worth checking out your immediate area.

Specialist Stone Suppliers

For those seeking specific types of natural stone, or a wider variety of finishes and applications, dedicated stone suppliers are a strong alternative. Stagmadness.com Reviews

Paving Superstore: While primarily known for paving, they also offer a good selection of decorative aggregates, chippings, and some rockery stones from various sources, not just slate. They offer nationwide delivery and often have competitive pricing.
Stone Warehouse: Specializes in decorative aggregates, pebbles, and chippings, including different types of slate chippings e.g., green, blue, plum. They might offer more variety in color or size for decorative purposes than a quarry-direct supplier focused on raw materials.
Natural Stone Specialists e.g., local quarries or regional distributors: Depending on your location in the UK, there might be other quarries or large distributors specializing in stone native to that region e.g., Cotswold stone, granite from Scotland, Portland stone. These can be excellent for matching local architectural styles or for finding unique materials.

Landscaping & Garden Centres Online and Physical

For smaller quantities, or if you’re bundling your stone purchase with other garden supplies, dedicated landscaping and large garden centers can be an option.

Rolawn: Known for turf and topsoil, Rolawn also offers a selection of aggregates and decorative stones, often sold in bulk bags. Their focus is on high-quality landscaping products.
Local Garden Centres: Many large garden centers have dedicated landscaping material sections where you can pick up smaller bags of chippings, pebbles, and sometimes individual rockery stones. This is particularly convenient if you need a specific small amount or want to see the product in person.

Key Considerations When Choosing an Alternative:

Type of Stone: Do you specifically need Welsh slate, or are you open to other natural stones like granite, limestone, or sandstone?
Quantity: For large projects, buying direct from a quarry or a bulk supplier is usually more cost-effective. For smaller garden enhancements, local garden centers might be more practical.
Delivery: Can the supplier deliver to your location? What are their delivery costs and lead times, especially for heavy goods?
Price: Compare unit prices, bulk discounts, and delivery charges across different suppliers.
Reviews and Reputation: Always check independent reviews for any supplier you consider to gauge their customer service and product quality.
Sustainability: Consider suppliers who prioritize sustainable sourcing and ethical practices in their operations, which aligns with responsible consumption.

By exploring these alternatives, you can make an informed decision that best suits your project’s demands, ensuring you acquire high-quality, durable materials for your home and garden, in a manner that supports ethical trade and responsible resource use.

How to Cancel CelticSlateAndStone.co.uk Orders

While the website doesn’t have a dedicated “cancel subscription” or “cancel free trial” section, as it’s a direct sales platform for physical goods rather than a subscription service, the process for cancelling an order would fall under their general terms and conditions, likely covered in their “Returns Policy” or by contacting customer service.

General Steps for Order Cancellation

Review the Returns Policy: Your first step should always be to check the “Returns Policy” section accessible via the footer of their website. This policy will outline the conditions under which an order can be cancelled, especially after it has been placed or dispatched. For heavy goods, there are often specific clauses regarding cancellation before dispatch and potential return shipping costs if the item has already been shipped.
Contact Customer Service Immediately: The quickest and most direct way to attempt to cancel an order is to contact Celtic Slate & Stone’s customer service as soon as possible.
- Email: The website provides an email address: [email protected]. Send a clear email stating your order number, the date of purchase, and your request to cancel the order. Be polite and concise.
- Phone if available/preferred: While a direct phone number isn’t immediately visible in the footer, checking the “Contact Us” page or their FAQs might reveal one. A phone call can sometimes be more effective for urgent cancellations if the order hasn’t been processed for dispatch yet.
Provide Necessary Details: When contacting them, be sure to include:
- Your full name
- The email address used for the order
- Your order number e.g., #12345
- The date of the order
- A clear statement that you wish to cancel your order.
Confirm Cancellation: After contacting them, await confirmation of the cancellation. They should inform you if the cancellation was successful and, if applicable, when to expect a refund. If the order has already been dispatched, the cancellation might then be treated as a return, which could involve return shipping costs.

Important Considerations for Cancelling Heavy Goods Orders

Processing Time: Orders for heavy materials like slate and stone might be processed quickly for dispatch, especially if they have efficient logistics. The sooner you act, the higher the chance of successful cancellation before dispatch.
Dispatch Status: If your order has already been dispatched, you may be liable for the delivery and/or return shipping costs, as these are significant for heavy items. The returns policy will detail these charges.
Custom Orders: While not explicitly mentioned, if any part of your order involves custom cutting or specific preparation unlikely for their standard products, but worth considering for bespoke requests, cancellation terms might be stricter.
Refund Process: Once a cancellation is confirmed, refunds are typically processed back to the original payment method. The time taken for the refund to appear in your account can vary depending on your bank/payment provider.

In summary, for celticslateandstone.co.uk, direct communication via email to [email protected] as soon as possible after placing an order is your best bet for a successful cancellation, in conjunction with reviewing their official Returns Policy.

Delivery Information for CelticSlateAndStone.co.uk

Understanding the delivery process for heavy, bulky items like natural stone and slate is crucial when ordering from celticslateandstone.co.uk. Techtoppers.co.uk Reviews

The website emphasizes “Mainland UK Delivery by pallet network,” which gives a good indication of the logistics involved.

Key Aspects of Delivery

Mainland UK Coverage: Celtic Slate & Stone delivers across mainland United Kingdom. This means they can reach most addresses within England, Scotland, and Wales. For offshore islands e.g., Northern Ireland, Scottish Highlands and Islands, Channel Islands, Isle of Man, delivery might not be available or could incur significant additional surcharges. It’s essential for customers in these regions to contact them directly for clarification.
Pallet Network Delivery: This is the standard method for shipping heavy goods. A pallet network involves a system of depots and vehicles designed to transport goods strapped to wooden pallets.
- Curb-side Delivery: Typically, pallet deliveries are “curb-side.” This means the driver will offload the pallet using a tail-lift and a pallet truck to the nearest safe, accessible point at your delivery address. This is usually at the curb or a hard-standing driveway. It is not the driver’s responsibility to move the goods beyond this point e.g., into a garden, through a gate, or up steps.
- Access Requirements: Customers must ensure there is suitable access for a large delivery vehicle often an 18-ton lorry to reach the delivery point. This means clear, hard-standing ground, without overhanging trees, narrow lanes, or steep inclines that would obstruct the vehicle. If access is restricted, it’s vital to inform Celtic Slate & Stone in advance to discuss alternative arrangements or potential additional costs.
Delivery Vehicles: Be prepared for a large lorry. If your property is on a narrow road or has challenging access, it could affect delivery.
Recipient Presence: It is highly recommended that someone is present at the delivery address to receive and sign for the goods. This allows for immediate inspection of the delivery for any signs of damage or discrepancies. If no one is available, redelivery charges may apply.
Delivery Timescales: While the website doesn’t explicitly state typical lead times on the homepage, such information is usually found in a dedicated “Delivery Information” section, FAQs, or during the checkout process. For palletized goods, standard delivery can range from 3-7 business days, but this can vary based on demand, product availability, and destination.
Checking the Delivery: Upon arrival, it’s crucial to inspect the goods before signing for them.
- Check for damage: Look for any tears in the packaging, broken pallets, or visible damage to the stone.
- Verify quantity: Ensure the number of pallets or bags matches your order.
- Report issues immediately: If there is any damage or discrepancy, note it on the delivery note before signing. Take photographs as evidence. Contact Celtic Slate & Stone as soon as possible to report the issue. Failure to do so might make it difficult to claim for damages later.

Factors Affecting Delivery Costs

Weight and Quantity: The heavier and more numerous the items, the higher the delivery cost. Pallet network rates are structured based on pallet size and weight.
Distance: Longer distances from the quarry in North Wales will incur higher freight charges.
Specific Access Requirements: If specialized smaller vehicles or additional services are needed due to difficult access, these can add to the cost.

Always review the full delivery policy on their website before placing an order to understand all terms, conditions, and potential charges.

Proper preparation for the delivery of heavy materials ensures a smooth and satisfactory experience.

Ensuring Ethical Sourcing and Responsible Consumption with Celtic Slate & Stone

When dealing with natural resources like stone and slate, it’s vital to consider the ethical and environmental implications of their extraction and supply.

For celticslateandstone.co.uk, operating directly from the Llechwedd Slate Quarry offers insights into their sourcing, and for consumers, it presents an opportunity to engage in responsible consumption. Ted-ielts.com Reviews

Direct from Source: A Benefit for Transparency

The fact that Celtic Slate & Stone operates “direct from the source, working from the world renowned Llechwedd Slate Quarry” is a significant point.

Reduced Supply Chain Complexity: A direct source model often means a simpler supply chain. This can lead to greater transparency in how the materials are extracted and processed, compared to sourcing through multiple intermediaries where the origin might become obscured.
Historical and Reputable Quarry: The Llechwedd Slate Quarry has a long and storied history, being a renowned name in Welsh slate production. This reputation often comes with established practices, though it’s always good to consider modern ethical standards.
Potential for Local Employment: Sourcing directly from a UK quarry contributes to local economies and employment within the UK, which can be seen as a positive social impact.

Responsible Consumption of Natural Materials

As consumers, our choices play a role in promoting ethical practices.

When purchasing natural stone, consider the following:

Longevity and Durability: Natural slate is renowned for its extreme durability and longevity. By choosing a material that lasts for centuries, you reduce the need for replacement, minimizing future resource extraction and waste. This aligns with a sustainable approach to building and landscaping.
Environmental Impact of Extraction: While quarrying is by nature an extractive industry, reputable quarries often adhere to environmental regulations. They should have plans for site restoration, waste management, and minimizing disruption to local ecosystems. While the website doesn’t delve into these details, a direct query to them or research on Llechwedd Quarry’s environmental practices can provide more insight.
Transportation Footprint: Sourcing from within the UK as opposed to imported stone generally reduces the carbon footprint associated with long-distance shipping. Opting for a UK-based supplier like Celtic Slate & Stone can contribute to lower transportation emissions.
Versatility and Reusability: Slate is incredibly versatile. Beyond its initial use in walling or landscaping, old slate can often be repurposed or recycled. This circularity in material use is an excellent example of responsible consumption.
Supporting Ethical Businesses: By choosing suppliers who are transparent about their sourcing and who provide quality, durable products, consumers support businesses that contribute positively to the economy without engaging in exploitative practices or offering products that are detrimental to society.

Encouraging Sustainable Practices

When engaging with suppliers of natural resources, it’s beneficial for consumers to:

Ask Questions: Don’t hesitate to inquire about their environmental policies, waste management, or any certifications they might hold.
Consider Lifecycle: Think about the entire lifecycle of the product – from extraction to installation and potential future repurposing.
Prioritize Durability: Investing in high-quality, long-lasting materials like slate reduces the overall consumption cycle.

In summary, choosing natural materials like Welsh slate from a direct source like celticslateandstone.co.uk aligns well with responsible consumption principles. Moonshost.com Reviews

It supports the use of durable, long-lasting products that contribute to the aesthetic and functional value of homes and gardens, while potentially minimizing broader environmental impacts compared to less sustainable alternatives or imports with opaque supply chains.

Customer Support and Contact Information for CelticSlateAndStone.co.uk

Effective customer support is a cornerstone of any reputable online business, especially when dealing with heavy and valuable items like natural stone and slate.

Based on the celticslateandstone.co.uk website, they provide clear channels for customers to get in touch.

Primary Contact Methods

The website prominently displays key contact information, making it easy for both private and trade customers to reach out.

Email:
- Email Address: [email protected]
- Why it’s effective: Email is generally the best method for non-urgent inquiries, detailed questions about products, bulk orders, or for providing feedback. It also creates a written record of communication, which can be useful for both parties. For issues like order cancellation or delivery queries, sending an email promptly is crucial.
Physical Address:
- Address: Celtic Slate & Stone, Llechwedd Slate Mines, Blaenau Ffestiniog, Gwynedd, LL41 3NB
- Significance: Providing a physical address, particularly one tied to the quarry, reinforces their legitimacy and direct operational base. While not a primary contact method for everyday inquiries, it confirms their presence and location.
Contact Form:
- The website features a dedicated “Contact Us” page. While not explicitly detailed, such pages typically include a web form for submitting inquiries directly through the site. This can be convenient for quick messages without opening an email client.

What to Expect from Customer Support

Product Inquiries: You can expect knowledgeable responses regarding the types of slate, their properties, best uses e.g., for walling vs. rockery, and availability. Given they operate directly from the quarry, their expertise on Welsh slate should be strong.
Order Status: For existing orders, customer support can provide updates on processing, dispatch, and delivery.
Delivery Logistics: Given the nature of their products, detailed questions about delivery access, timing, and offloading procedures are likely handled by their support team. This is particularly important for heavy, palletized goods.
After-Sales Support: Issues such as damaged goods, discrepancies in delivery, or questions about returns and refunds would be channeled through customer support. It’s advisable to have your order number ready when contacting them for faster assistance.

Tips for Effective Communication with Support

Be Clear and Concise: State your query or issue directly.
Provide All Relevant Information: If it’s about an order, include your order number, name, and date of purchase. For product questions, be specific about the item you’re interested in.
Attach Photos if Necessary: For delivery damage or product issues, clear photographs can significantly aid the support team in understanding and resolving your concern.
Be Patient: While professional companies strive for quick responses, natural stone logistics can be complex. Allow reasonable time for a reply, especially for email inquiries, which might be processed during business hours.

The provision of a clear email address and physical location, combined with the professional layout of the website, suggests that Celtic Slate & Stone aims to offer accessible customer support for their specialized product range. Medibuddy.in Reviews

This direct communication channel is vital for customers making significant purchases of heavy construction and landscaping materials.

Frequently Asked Questions

What is celticslateandstone.co.uk?

Celticslateandstone.co.uk is an online supplier of Welsh slate and natural stone products, operating directly from the Llechwedd Slate Quarry in North Wales, specializing in materials for landscaping, garden, and building projects.

What types of products does Celtic Slate & Stone offer?

They offer Welsh Slate Garden Rockery Stone, Welsh Slate Chippings, Welsh Slate Garden Boulders, and Welsh Slate Building & Walling Stone.

Where does Celtic Slate & Stone source its materials?

They source their materials directly from the world-renowned Llechwedd Slate Quarry in North Wales.

Is the slate from celticslateandstone.co.uk genuine Welsh slate?

Yes, the website states they operate directly from the source, providing 500-million-year-old Welsh Slate, ensuring authenticity. Vfsabers.com Reviews

Does Celtic Slate & Stone deliver across the UK?

Yes, they offer mainland UK delivery via a pallet network.

Are delivery costs included in the product price?

No, the listed prices are for the products themselves and do not typically include delivery, which is calculated separately based on weight, distance, and quantity.

How are deliveries typically made for heavy items?

Deliveries are usually made curb-side using a tail-lift and pallet truck, meaning the driver will offload to the nearest safe, accessible point at your address.

Can I cancel an order placed on celticslateandstone.co.uk?

Yes, you can attempt to cancel an order by contacting their customer service via email [email protected] as soon as possible, especially before dispatch.

Does celticslateandstone.co.uk offer bulk pricing for trade customers?

Yes, the website indicates that they supply to both private and trade customers and can offer bulk pricing. Tilesandstonedirect.co.uk Reviews

Are the prices on the website inclusive of VAT?

Yes, all prices displayed on celticslateandstone.co.uk are inclusive of VAT.

What should I do if my order arrives damaged?

You should inspect the goods upon arrival and note any damage on the delivery note before signing, take photographs, and contact Celtic Slate & Stone customer service immediately.

What is the typical lead time for delivery?

While not explicitly stated on the homepage, delivery times for palletized goods can range from 3-7 business days, but it’s best to check their specific delivery information or at checkout.

Do I need to be present for the delivery?

It is highly recommended that someone is present at the delivery address to receive and sign for the goods, and to inspect them for any issues.

What kind of access is required for delivery vehicles?

You need suitable access for a large delivery vehicle often an 18-ton lorry to reach the delivery point, with clear, hard-standing ground. Ultimatewebsites.ie Reviews

Can I visit the quarry to view products before purchasing?

The website doesn’t explicitly state if visits are possible.

It’s best to contact them directly to inquire about visiting the Llechwedd Slate Mines for viewing.

Does Celtic Slate & Stone offer installation services?

No, they are a supplier of raw materials and do not typically offer installation services for their products.

What is the smallest quantity of slate chippings I can order?

Quantities are typically sold in bulk bags or specific weights, as indicated on individual product pages.

Smallest quantities would be their smallest listed bag size. Antalyaklinik.com Reviews

Are there any specific maintenance requirements for Welsh slate products?

Generally, natural slate is very low maintenance.

However, specific care might depend on the application e.g., occasional cleaning for decorative chippings.

How does Celtic Slate & Stone compare to general builders’ merchants?

Celtic Slate & Stone specializes in genuine Welsh slate directly from the quarry, offering specific expertise and potentially better authenticity for these materials, whereas general merchants offer a broader but less specialized range.

What payment methods does celticslateandstone.co.uk accept?

The website likely accepts standard online payment methods e.g., major credit/debit cards, possibly PayPal, which would be confirmed during the checkout process.

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