Based on checking the website, Cleaning-agency.co.uk appears to be a legitimate and established cleaning service operating across London and Greater London.

They offer a range of domestic and commercial cleaning solutions, emphasizing professionalism, competitive pricing, and customer satisfaction.

The site highlights over 18 years of experience, trained and insured cleaners, and a strong track record of positive client feedback, suggesting they are a reliable option for those seeking cleaning assistance in the specified areas.

For anyone looking to delegate household chores or office tidying, understanding their services and reputation is key.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Understanding Cleaning-agency.co.uk: A First Look

When you first land on Cleaning-agency.co.uk, you immediately get a sense of a professional and established cleaning company.

The site aims to be a straightforward resource for anyone in London and Greater London needing cleaning services.

They prominently feature their longevity in the market, stating they were “established over 18 years ago,” which is a significant indicator of stability and experience in a competitive service industry.

Website Navigation and User Experience

The website’s layout is clean and user-friendly, allowing for easy navigation to key information.

Service Overview: A clear section details the range of services offered, from regular domestic cleaning to specialized options like after-builders or end-of-tenancy cleaning.
Booking Process: The call to action “BOOK ONLINE” is visible, suggesting a streamlined process for scheduling services.
Testimonials: Client reviews are heavily featured, providing social proof and building trust.
Contact Information: Phone numbers and a “VIEW OUR SERVICES” button are readily accessible for those who prefer direct contact or more detailed information.

Initial Impressions and Trust Factors

The site builds trust through several stated commitments: Fengfantrade.net Reviews

Professional Training: Cleaners are “professionally trained” and “comprehensively checked.”
Insurance: They state their cleaners are “fully covered by Public Liability Insurance,” which is crucial for client peace of mind.
Quality Guarantee: A promise of “very high standard” cleaning maintained through “persistent observation as well as contact with our customers.”
Key Holder Trust: A notable statistic, “Nearly 95% of our customers have cleaners who are key holders,” speaks volumes about the trust clients place in their staff. This level of trust is paramount when inviting strangers into your home.

Overall, the initial impression is one of a reputable and customer-focused cleaning agency that understands the value of reliability and quality service.

Cleaning-agency.co.uk Service Offerings

Cleaning-agency.co.uk provides a comprehensive suite of cleaning services designed to meet diverse needs, whether for private residences or businesses within London and Greater London.

Their offerings extend beyond basic tidying, catering to more specialized and intensive cleaning requirements.

Domestic Cleaning Solutions

This is their core service, aimed at regular upkeep of homes.

Regular Domestic Cleaning: This service is ideal for those who need consistent help with household chores, typically on a weekly or bi-weekly basis. It covers common tasks like vacuuming, mopping, dusting, and general tidying.
- Task Versatility: Clients like Adnan Khan praise their cleaner Krasimira for performing a wide range of tasks including “Mopping, vacuuming, dusting, ironing, shower cleaning, steel polishing, sheet changes.” This flexibility is a significant benefit.
One-Off Cleaning Services: For those instances where a deep clean is needed without committing to a regular schedule, such as before or after an event, or just a seasonal refresh.

Specialized Cleaning Services

Beyond routine domestic cleaning, they offer more targeted solutions for specific scenarios. Popsandcoco.com Reviews

After Party Cleaning: Tailored for post-event clean-up, helping to restore order after social gatherings.
Party Help: This is an interesting addition, implying assistance during a party, not just afterwards. While vague, it suggests a more hands-on service for events.
Washing & Ironing: A convenient add-on service for busy individuals, handling laundry needs. R.C.’s review highlights this, mentioning “I left lots of ironing and I’m sure the lady did 3 hours worth. It was excellent to get service at little notice.”
After Builders Cleaning: Essential for properties that have undergone renovation, removing dust, debris, and residues.
End of Tenancy Cleaning: A critical service for renters needing to ensure their property is spotless for inventory checks and deposit returns. Mrs Yingm’s review specifically praises their end-of-tenancy service after using them for regular domestic cleaning.
Carpet Cleaning: Specialized cleaning for carpets, likely involving professional equipment to remove deep-seated dirt and stains.
Upholstery Cleaning: Similar to carpet cleaning, but for upholstered furniture, requiring delicate handling and specific cleaning agents.
Curtain Cleaning: Addressing dust and allergens accumulated in curtains, often requiring professional methods.
Window Cleaning: Focused on streak-free window cleaning, enhancing natural light and curb appeal.

The breadth of these services allows clients to consolidate their cleaning needs with a single agency, simplifying management and potentially offering cost efficiencies.

Cleaning-agency.co.uk Pros & Cons

Like any service, Cleaning-agency.co.uk has its strengths and areas that might warrant consideration.

Based on the information presented on their website, we can outline some notable advantages and potential drawbacks.

The Upsides: What They Do Well

The website clearly articulates several benefits that make them a compelling choice for cleaning services.

Experience and Longevity: With “over 18 years” in the business, they bring a wealth of experience to the table. This suggests a stable operation that has weathered market fluctuations and built a robust client base.
Professional and Vetted Staff: The emphasis on “professionally trained, comprehensively checked and fully covered by Public Liability Insurance” staff is a huge plus. This minimizes risk for clients and ensures a higher standard of service.
- Trustworthiness: The 95% key holder statistic is a powerful testament to the trust clients place in their cleaners. This is often a major concern for individuals allowing strangers into their homes.
Comprehensive Service Range: From regular domestic cleaning to specialized services like after-builders or end-of-tenancy cleaning, they cater to a broad spectrum of needs, offering a one-stop solution.
Competitive Pricing: They state they offer “competitive cleaning prices” and “constantly monitor our operations and keep a close eye on running costs so that we can offer our clients the lowest prices possible.” This focus on affordability without compromising quality is attractive.
Strong Customer Feedback: The website prominently features numerous positive testimonials. Reviews from clients like Alexandra, James Townsend, Adnan Khan, and Mrs Yingm consistently praise the quality of cleaning, professionalism of staff, and customer support.
- Examples of positive feedback:
  - “Very good, professional, friendly service. Has a little something extra…” – James Townsend
  - “My cleaner Krasimira is friendly and efficient. Mopping, vacuuming, dusting, ironing, shower cleaning, steel polishing, sheet changes – the list of tasks she performs really helps keep my flat looking exactly the same…” – Adnan Khan
  - “The cleaners were incredible and did an amazing job… I would absolutely use you again, and would be willing to recommend you to all my friends.” – Mrs Coke
Guaranteed Quality: They “guarantee that the quality of our cleaning remains at a very high standard by persistent observation as well as contact with our customers.” This commitment to ongoing quality control is reassuring.
Wide Service Area: Covering “all London and Greater London areas” makes them accessible to a vast client base.

Points to Consider: Potential Downsides

While the website paints a very positive picture, some aspects might warrant further inquiry for potential clients. Kriddo.com Reviews

Limited Online Transparency on Pricing: While they claim “competitive prices,” specific pricing structures e.g., hourly rates, package deals are not immediately visible on the main pages. Clients would likely need to call or use the online booking system to get a quote. This can be a minor inconvenience for those who prefer instant price comparisons.
Generic Client Reviews: While numerous, some reviews are quite brief and lack specific details that might help differentiate the service further. However, some, like Adnan Khan’s, are very detailed.
Dependency on Individual Cleaner Quality: As with any service-based business, the experience can highly depend on the individual cleaner assigned. While they mention supervision, minor issues like language barriers “Very happy – would be great if cleaners could understand English a bit better” – Andre Valente can occur, although the overall sentiment remains positive.
No Online Booking Portal Implied: While they say “BOOK ONLINE,” the website doesn’t immediately present an interactive booking portal with real-time availability or cleaner profiles. It might lead to a form submission or a call-back process.
Lack of Detailed Employee Vetting Process: While they mention “comprehensively checked,” the specifics of this vetting process e.g., criminal background checks, reference checks are not detailed on the public-facing pages. More transparency here could further enhance trust.

In summary, Cleaning-agency.co.uk presents itself as a highly reliable and experienced cleaning service with a strong customer focus.

The primary “cons” are more about a lack of detailed information on the public site rather than outright negatives, suggesting that direct inquiry would clarify most points.

How to Book Services with Cleaning-agency.co.uk

Booking a cleaning service should be a straightforward process, and Cleaning-agency.co.uk aims to make it as simple as possible for their London and Greater London clients.

While a direct online booking portal with real-time calendar and pricing isn’t explicitly showcased on the homepage, the calls to action suggest clear pathways.

The Booking Process: Step-by-Step

Based on the website’s cues, here’s how a potential client would likely proceed: Kaft.com Reviews

Identify Your Needs: First, determine what type of cleaning service you require. Is it regular domestic cleaning weekly, bi-weekly, a one-off deep clean, an end-of-tenancy clean, or a specialized service like carpet cleaning?
Contact the Agency: The website prominently features two primary methods for contact:
- Phone Call: They explicitly state, “There’s just one number you need to solve all your cleaning problems which just happens to be one of London’s best cleaning agencies. … Grab the phone and call us on 020 3907 7260.” This suggests a direct, personalized consultation is a preferred method.
- Online Booking/Inquiry: The “BOOK ONLINE” button indicates an online pathway. This typically leads to an inquiry form where you’d provide your details, service requirements, and preferred timing. An agency representative would then likely contact you to finalize the details and provide a quote.
Discuss Requirements and Get a Quote: During your call or after submitting your online inquiry, you would discuss the specifics of your cleaning needs.
- Property Size: Number of bedrooms, bathrooms, overall square footage.
- Specific Tasks: Any particular areas or items that need special attention e.g., inside windows, oven cleaning, laundry.
- Frequency: For regular services, how often you’d like the cleaner to visit e.g., weekly, fortnightly.
- Access: Discuss arrangements for cleaner access, especially if you plan to be a key holder client as 95% of their clients are.
- Based on this discussion, the agency would provide a competitive price for the requested service.
Confirm and Schedule: Once you agree on the service details and pricing, you would confirm your booking. The agency would then schedule a cleaner to visit your property at the agreed-upon date and time.
Service Delivery: The cleaner arrives as scheduled and performs the agreed-upon tasks. As mentioned on the site, their cleaners are “punctual, polite and very dedicated,” and “professionally trained.”
Feedback and Ongoing Relationship: Post-service, the agency encourages feedback to ensure high standards are maintained. For regular clients, a consistent cleaner is often assigned, as highlighted by Sophie Poston’s review: “Yes we are very happy with Dora who came yesterday. I understand she will be our permanent cleaner now.”

Key Information Needed for Booking

To ensure a smooth booking process, be prepared to provide:

Your full name and contact information phone, email.
Your address in London or Greater London.
The type of property e.g., 2-bedroom flat, 3-bedroom house.
The specific cleaning service you require e.g., domestic cleaning, end of tenancy.
Your preferred dates and times for the service.
Any special instructions or areas of focus.

The agency’s emphasis on direct communication via phone suggests a personalized approach to understanding client needs, which can be beneficial for tailoring services precisely.

Cleaning-agency.co.uk Pricing Structure

While Cleaning-agency.co.uk proudly states they offer “competitive cleaning prices” and work to keep “running costs so that we can offer our clients the lowest prices possible,” specific pricing details are not explicitly listed on their public website.

This is a common practice for service-based businesses, as pricing often varies based on several factors.

Factors Influencing Cleaning Service Costs

The final cost of a cleaning service from Cleaning-agency.co.uk would typically depend on a combination of these elements: Towsure.com Reviews

Type of Service: Different services inherently have different cost structures.
- Regular Domestic Cleaning: Usually priced per hour or as a fixed rate per visit, based on the size of the property and the scope of work.
- One-Off/Deep Cleaning: Often priced higher per hour or as a larger flat fee due to the intensive nature of the work.
- Specialized Services: Services like carpet cleaning, upholstery cleaning, or after-builders cleaning often require specialized equipment, detergents, and expertise, leading to distinct pricing. End-of-tenancy cleaning is also typically more expensive due to the thoroughness required for deposit return.
Property Size: The number of bedrooms, bathrooms, and the overall square footage of the property directly impact the time and resources required for cleaning. Larger properties naturally cost more to clean.
Frequency of Service: For regular domestic cleaning, committing to a consistent schedule e.g., weekly vs. fortnightly might influence the hourly rate, with more frequent services potentially offering a slightly better rate per hour.
Scope of Work/Specific Tasks:
- A standard clean might include general dusting, vacuuming, and mopping.
- Additional tasks like internal window cleaning, oven cleaning, fridge cleaning, or laundry/ironing would add to the overall cost. Clients like Adnan Khan mention their cleaner doing “Mopping, vacuuming, dusting, ironing, shower cleaning, steel polishing, sheet changes,” indicating these comprehensive services are available, likely at an adjusted price.
Location within London/Greater London: While they cover all areas, very specific or remote locations might have minor travel cost implications, though this is less common within a concentrated service area like London.
Supplies and Equipment: It’s common for cleaning agencies to either include cleaning supplies in their rate or offer clients the option to provide their own. This detail would be clarified during the quoting process.

How to Get a Precise Quote

Since direct pricing isn’t available, the process to get an accurate cost involves:

Direct Contact: The most reliable method is to call Cleaning-agency.co.uk directly at 020 3907 7260. This allows for a personalized discussion of your needs.
Online Inquiry: Utilizing the “BOOK ONLINE” feature will likely lead to an inquiry form where you can detail your requirements. A representative would then follow up with a tailored quote.

The agency’s commitment to being “competitive and Reliable” suggests that their pricing is aligned with market rates for professional cleaning services in London.

By requesting a detailed quote, clients can ensure they understand the full cost before committing to a service.

Cleaning-agency.co.uk Alternatives

While Cleaning-agency.co.uk presents itself as a strong contender in the London cleaning market, it’s always wise for consumers to explore alternatives to ensure they find the best fit for their specific needs, budget, and preferences.

The cleaning industry in London is highly competitive, offering a multitude of options. Hdoptimisations.com Reviews

Key Competitors in the London Cleaning Market

London is a bustling metropolis with numerous cleaning services ranging from large agencies to independent cleaners.

Here are some categories and examples of alternatives that might be considered:

Large, Established Cleaning Agencies:
- Fantastic Services: A well-known name offering a vast array of home services, including cleaning, pest control, gardening, and handyman services. They often have online booking platforms and a loyalty program.
- Maid2Clean: A UK-wide agency that connects clients with local, vetted cleaners. They emphasize reliability and personalized service.
- Cleanology: Often caters to higher-end residential and commercial clients, known for bespoke cleaning solutions and sustainability focus.
- TidyChoice: An online platform that allows users to find, compare, and book pre-vetted cleaners in London. It offers more direct control over cleaner selection.
Online Booking Platforms/Aggregators:
- TaskRabbit / Airtasker: While not exclusively cleaning agencies, these platforms allow individuals to find and book local ‘taskers’ for various services, including cleaning. They offer flexibility and often competitive hourly rates, but vetting and insurance may vary.
- Handy: Another app-based service similar to TaskRabbit, focusing on connecting users with home service professionals, including cleaners.
Local Independent Cleaners and Small Businesses: Typhur.com Reviews
- Many small, local cleaning companies operate within specific boroughs or neighborhoods in London. These can often offer more personalized service and might be more flexible with specific requests. Word-of-mouth referrals are often key for finding these.
- Independent cleaners often advertise on local community boards, social media groups, or platforms like Gumtree. While potentially more affordable, clients would need to conduct their own vetting regarding insurance, background checks, and reliability.

Factors to Consider When Choosing an Alternative

When evaluating Cleaning-agency.co.uk against its alternatives, consider these points:

Vetting and Insurance: How thoroughly are cleaners vetted background checks, references? What kind of insurance Public Liability, Employer’s Liability does the agency or cleaner carry? Cleaning-agency.co.uk explicitly mentions “comprehensively checked” and “fully covered by Public Liability Insurance.”
Pricing Structure: Is it hourly, per project, or a package deal? Are there hidden fees? Transparency in pricing is crucial.
Service Range: Does the alternative offer all the services you need e.g., regular, one-off, specialized, ironing?
Customer Reviews and Reputation: Look beyond the company’s website for independent reviews on platforms like Trustpilot, Google Reviews, or local community forums.
Booking Convenience: How easy is it to book, manage, or reschedule appointments? Do they have a user-friendly app or online portal?
Customer Support: How responsive and helpful is their administrative or customer service team?
Consistency of Cleaners: For regular services, do they assign a consistent cleaner, or does it vary? Many clients prefer a consistent cleaner for familiarity and trust.
Flexibility: Are they flexible with scheduling changes, specific cleaning instructions, or last-minute requests?

While Cleaning-agency.co.uk highlights its 18 years of experience, vetted staff, and competitive prices, exploring alternatives ensures you make an informed decision that aligns perfectly with your individual needs and values.

How to Cancel Cleaning-agency.co.uk Subscription

For services that offer regular domestic cleaning, understanding the cancellation policy is crucial.

While Cleaning-agency.co.uk’s website doesn’t explicitly detail a step-by-step cancellation process or notice period on its public pages, general industry practices and client testimonials can offer insights.

Common Cancellation Procedures in the Cleaning Industry

Most reputable cleaning agencies, including those offering “regular domestic cleaning” like Cleaning-agency.co.uk, typically have a clear process for ending ongoing services. Livingpassages.com Reviews

Notice Period: It’s standard practice for agencies to require a notice period before canceling regular services. This is usually to allow for proper administrative closure, scheduling adjustments, and to ensure fairness to the assigned cleaner.
- The duration of this notice period can vary, commonly ranging from 24-48 hours for one-off services to 7-14 days for ongoing weekly or bi-weekly subscriptions.
- A review from Natalie states: “Thank you, it’s purely a financial reason. Please let me know what i would owe to honour my notice period. The running of the agency is perfectly fine.” This explicitly confirms that a notice period is in place and that clients might be liable for costs if it’s not honored. This is a very important detail.
Communication Method: Cancellations are almost always required to be in writing email or via a direct phone call to the agency’s administrative team. This creates a clear record of the cancellation request.
- Email: Sending an email to their official contact email address which would typically be provided during the initial booking or on their contact page is a common and recommended method, as it provides a timestamped record.
- Phone Call: Calling their customer support number 020 3907 7260 would also be an effective way to initiate the cancellation process. Ensure you get a confirmation of your cancellation.
Confirmation: Always seek confirmation of your cancellation from the agency. This could be an email confirmation or a reference number for your cancellation request.

Steps to Cancel Your Cleaning-agency.co.uk Subscription

Based on typical industry standards and the testimonial from Natalie, here’s a probable action plan:

Review Your Agreement/Terms: When you initially signed up for regular cleaning services, you would have received terms and conditions. This document is the definitive source for their cancellation policy, including any required notice period or fees. If you can’t locate it, proceed to step 2.
Contact Cleaning Agency Ltd Directly:
- Call: Dial 020 3907 7260. Clearly state that you wish to cancel your regular cleaning service.
- Email: Look for their official email address on their website likely on their contact or ‘about us’ page. Send an email stating your intention to cancel, your client details, and the date you wish the service to cease.
Inquire About Notice Period and Final Payments: During your communication, specifically ask:
- “What is the required notice period for cancellation?”
- “Will there be any outstanding payments or cancellation fees based on my notice period?” as suggested by Natalie’s review.
Receive Confirmation: Ensure you receive written email or verbal confirmation from Cleaning Agency Ltd that your service has been successfully canceled and that any final financial obligations have been settled.

It’s always prudent to handle cancellations proactively and in accordance with the provider’s stated policies to avoid any unexpected charges or misunderstandings.

Maximizing Your Cleaning Service Experience

Engaging a professional cleaning agency like Cleaning-agency.co.uk can significantly free up your time and ensure your space remains pristine.

However, to truly get the most out of the service and foster a productive relationship with your cleaners, a few proactive steps can make a big difference.

Preparing for Your Cleaner’s Visit

A little preparation goes a long way in ensuring your cleaner can work efficiently and effectively. Annouvation.com Reviews

Declutter Surfaces: Before your cleaner arrives, take a few minutes to clear clutter from countertops, tables, and floors. This isn’t about tidying up for the cleaner. it’s about allowing them direct access to surfaces that need cleaning. If they have to spend time moving items, that’s less time spent on actual cleaning.
- Example: Put away dirty dishes, stack papers, put toys in bins.
Secure Valuables: While Cleaning-agency.co.uk emphasizes their vetted and trustworthy staff with 95% key holders, it’s always prudent to secure valuable items, sensitive documents, or anything you wouldn’t want accidentally moved or damaged.
Provide Clear Instructions: If you have specific preferences or areas of focus, communicate these clearly.
- Initial Briefing: For the first few cleans, a quick walkthrough or a written list can be invaluable.
- Ongoing Communication: If your preferences change, or if a particular area needs extra attention, communicate this to the agency or directly to the cleaner if appropriate and agreed upon. As Mrs Coke stated, “They worked very hard and followed my directions very well.”
Ensure Accessibility: Make sure the cleaner has easy access to all areas you want cleaned. If rooms are locked or blocked, they won’t be able to perform their duties.
Clear Walkways: Ensure hallways and rooms are clear of obstacles, allowing the cleaner to move freely with their equipment.

Fostering a Good Relationship

Building a positive relationship with your cleaner and the agency leads to more consistent and satisfying results.

Provide Feedback: As Cleaning-agency.co.uk encourages, let them know if you encounter a problem or, more importantly, if you’re delighted with the service. Positive feedback reinforces good performance.
- Constructive Criticism: If there’s an area for improvement, communicate it respectfully and constructively through the agency. They often have supervision and quality control in place.
Show Appreciation: A simple “thank you” or a positive review can boost morale and encourage continued excellent service. Reviews from clients like Azha Yakoob “Svetla is an excellent cleaner. I would certainly recommend her to- she is always professional, on time and delivers. I am happy with her and have used her services for some years. 5 Stars!” highlight the impact of appreciation.
Maintain Open Communication: If you need to reschedule, add extra tasks, or have any concerns, communicate promptly with the agency.
Respect Their Time and Work: Understand that professional cleaning is a skilled job. Providing a clear working environment, as mentioned in the preparation section, respects their time and allows them to perform at their best.

By being organized and communicating effectively, you can ensure that Cleaning-agency.co.uk, or any cleaning service you use, consistently meets your expectations and provides excellent value for your investment.

Areas Served by Cleaning-agency.co.uk

Cleaning-agency.co.uk prides itself on being one of “London’s best cleaning agencies,” and their extensive service area confirms their broad reach across the capital and its surrounding regions.

This wide coverage is a significant advantage for residents and businesses across various parts of the city.

Comprehensive London Coverage

The agency explicitly states that it provides “a professional and efficient cleaning service throughout all London and Greater London areas.” This means whether you’re in the bustling city center or the quieter suburban fringes, their services are likely available. Mystery-shoppers.co.uk Reviews

They break down their coverage into key London sectors:

Central London: The heart of the city, encompassing prime residential and commercial zones.
East London: From the historical East End to rapidly developing areas.
South East London: Covering a large and diverse range of neighborhoods.
West London: Known for its affluent areas and vibrant communities.
South West London: A mix of residential and business districts.
North London: From suburban family homes to urban hubs.
North West London: Extending to residential areas and beyond.

Detailed Postcode Coverage Examples

To give a clearer picture of their reach, the website lists a comprehensive range of specific postcodes and associated areas.

This level of detail helps potential clients quickly identify if their location is covered without needing to make an inquiry. Here are some examples provided on their site:

East London:

Aldgate E1, Shoreditch E1, Stepney E1, Whitechapel E1
Bethnal Green E2
Bow E3, Bromley-by-Bow E3, Mile End E3
Chingford E4, Highams Park E4
Clapton E5
East Ham E6, Upton Park E6
Forest Gate E7
Dalston E8
Hackney Central E8, Homerton E9, South Hackney E9
Leyton E10
Leytonstone E11
Manor Park E12
Plaistow E13, West Ham E13
Isle of Dogs E14, Millwall E14, Poplar E14
Stratford E15
Canning Town E16, Woolwich E16
Walthamstow E17
South Woodford E18

South East London: Starlightstickers.com Reviews

Bermondsey SE1, Southwark SE1, Waterloo SE1
Abbey Wood SE2, Thamesmead SE2
Blackheath SE3, Westcombe Park SE3
Brockley SE4, Crofton Park SE4, Honor Oak SE4
Camberwell SE5
Bellingham SE6, Catford SE6, Hither Green SE6
Charlton SE7
Deptford SE8
Eltham SE9, Mottingham SE9
Greenwich SE10
Grove Park SE12, Lee SE12
Lewisham SE13
New Cross SE14
Nunhead SE15, Peckham SE15
Rotherhithe SE16
Walworth SE17
Plumstead SE18, Woolwich SE18
Crystal Palace SE19, Upper Norwood SE19
Anerley SE20, Penge SE20
Dulwich SE21, Tulse Hill SE21, West Dulwich SE21
East Dulwich SE22
Forest Hill SE23
Herne Hill SE24
South Norwood SE25
Sydenham SE26
West Norwood SE27

This extensive list demonstrates their commitment to serving a vast geographical area, making them a viable option for a significant portion of the London population.

If your specific postcode isn’t listed, it’s always best to contact them directly, as “Greater London areas” implies coverage beyond just these examples.

Frequently Asked Questions

What is Cleaning-agency.co.uk?

Cleaning-agency.co.uk is a professional cleaning company operating in London and Greater London, offering a range of domestic and commercial cleaning services.

How long has Cleaning-agency.co.uk been in business?

The company states it was “established over 18 years ago,” indicating a long history in the cleaning industry.

What types of cleaning services does Cleaning-agency.co.uk offer?

They offer various services including regular domestic cleaning, one-off cleaning, after party cleaning, party help, washing & ironing, after builders cleaning, end of tenancy cleaning, carpet cleaning, upholstery cleaning, curtain cleaning, and window cleaning. Carpettilesnextday.co.uk Reviews

Are Cleaning-agency.co.uk cleaners professionally trained?

Yes, the website states that their cleaners are “professionally trained” and “comprehensively checked.”

Are Cleaning-agency.co.uk cleaners insured?

Yes, their cleaners are “fully covered by Public Liability Insurance.”

How can I book a service with Cleaning-agency.co.uk?

You can book by calling them directly at 020 3907 7260 or by using the “BOOK ONLINE” option on their website, which likely leads to an inquiry form.

Does Cleaning-agency.co.uk offer competitive pricing?

Yes, they claim to offer “competitive cleaning prices” by constantly monitoring operations and running costs.

What areas does Cleaning-agency.co.uk cover?

They cover “all London and Greater London areas,” including specific postcodes across Central, East, South East, West, South West, North, and North West London. Nordictrack.com Reviews

Can I get a consistent cleaner with Cleaning-agency.co.uk for regular services?

Based on client testimonials, it appears they aim to assign a consistent cleaner for regular services, as one client mentioned, “I understand she will be our permanent cleaner now.”

How does Cleaning-agency.co.uk ensure high standards of cleaning?

They guarantee quality through “persistent observation as well as contact with our customers” and by supervising their employees.

Do clients trust Cleaning-agency.co.uk with their keys?

Yes, the company states that “Nearly 95% of our customers have cleaners who are key holders,” indicating a high level of client trust.

What if I have a problem with the service I receive?

The agency encourages clients to “let us know as soon as they encounter a problem with the service that they receive” to ensure standards never slip.

Are there testimonials available for Cleaning-agency.co.uk?

Yes, the website prominently features numerous client reviews praising their service quality, professionalism, and customer support. Buytaiwanonline.com Reviews

Is an online booking portal available for real-time scheduling?

While they mention “BOOK ONLINE,” the website doesn’t explicitly display a real-time booking calendar or portal on the homepage. It’s likely an inquiry form or direct contact.

What is the cancellation policy for Cleaning-agency.co.uk subscriptions?

The website doesn’t explicitly detail the cancellation policy.

However, a client testimonial implies there is a notice period to honor, suggesting clients should inquire directly with the agency.

How do I get a precise quote from Cleaning-agency.co.uk?

You would need to contact them directly via phone or online inquiry to discuss your specific needs, property size, and desired services to receive a tailored quote.

Does Cleaning-agency.co.uk provide cleaning supplies?

The website doesn’t explicitly state whether cleaning supplies are included or if clients need to provide them. Saal-digital.com Reviews

This would be a detail to clarify during the booking process.

Can Cleaning-agency.co.uk help with ironing and washing?

Yes, “Washing & Ironing” is listed as one of their professional cleaning services.

How quickly can Cleaning-agency.co.uk arrange a cleaner?

One client mentioned being “very amazed as could fit in a cleaner when asked for with only two days notice,” suggesting they can be responsive for urgent requests.

What makes Cleaning-agency.co.uk different from other agencies?

They emphasize their over 18 years of experience, comprehensively checked and insured cleaners, commitment to competitive pricing, and high percentage of trusted key holder clients.

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