Cleaning-lab.com Review

Based on checking the website Cleaning-lab.com, it appears to be a legitimate local cleaning service operating in NYC, specializing in carpets and upholstery.

The website presents itself as a professional service provider with a focus on deep cleaning, hypoallergenic agents, and customer convenience.

However, several critical elements typically found on highly trusted and established service websites are missing, which raises concerns regarding its overall transparency and reliability from a comprehensive review standpoint.

Here’s an overall review summary:

Company Information: Lacks a clear “About Us” section detailing the company’s history, mission, or team.
Service Area Clarity: While it states “in NYC,” more precise service area mapping or zip code checker is absent.
Pricing Transparency: No explicit pricing details or a clear estimation tool are available on the homepage.
Booking System: Relies on direct contact WhatsApp, call, email rather than an integrated online booking system.
Legal & Privacy: Crucial links like a Privacy Policy or Terms of Service beyond “Terms for Offer” are not prominently displayed.
Security: Lacks visible trust badges, security certifications, or information about data protection.
Customer Support: While contact methods are provided, typical comprehensive support channels like live chat are missing.

While Cleaning-lab.com outlines its services and highlights customer testimonials, the absence of standard website features like an “About Us” page, transparent pricing structures, and comprehensive legal disclaimers can be a red flag for users seeking highly vetted and established service providers.

For a truly professional and trustworthy online presence, these elements are crucial.

Consumers often look for clear indications of a company’s background, operational policies, and a seamless digital experience, all of which are somewhat limited on this site.

Here are some alternatives for reliable and ethical cleaning services or platforms:

MaidPro: A well-established cleaning service known for its detailed 49-point checklist and professional staff. Offers various cleaning services including recurring cleans, deep cleans, and move-in/move-out cleans.
- Key Features: Customized cleaning plans, insured and bonded cleaners, consistent quality.
- Average Price: Varies significantly by location and service, often hourly rates $75-$150/hour for deep cleaning.
- Pros: Reputable brand, thorough cleaning protocols, strong customer service.
- Cons: Can be more expensive than independent cleaners, not available in all areas.
Merry Maids: One of the largest residential cleaning services in the U.S., offering comprehensive home cleaning solutions.
- Key Features: Customized cleaning plans, background-checked and trained teams, satisfaction guarantee.
- Average Price: Quoted per service, typically ranges from $100-$300 for a standard cleaning.
- Pros: Highly experienced, wide service coverage, professional teams.
- Cons: Pricing can be higher, less flexible for highly specific niche cleaning.
Molly Maid: Provides professional house cleaning services with a focus on consistency and customer satisfaction.
- Key Features: Flexible scheduling, insured and bonded, uses eco-friendly products upon request.
- Average Price: Varies, generally comparable to Merry Maids $100-$300.
- Pros: Trusted name, reliable service, attention to detail.
- Cons: May require a consultation for exact pricing, sometimes limited availability during peak times.
Thumbtack Cleaning Services Category: A platform connecting users with local professionals for various services, including cleaning. You can compare quotes from multiple providers.
- Key Features: Get multiple bids, read reviews, direct communication with pros.
- Average Price: Highly variable, as it’s a marketplace $50-$500+ depending on service and pro.
- Pros: Wide selection of local pros, competitive pricing, good for specific or unusual jobs.
- Cons: Quality can vary between pros, requires due diligence from the user.
TaskRabbit Cleaning Services Category: Another popular platform where users can hire local “Taskers” for various odd jobs and services, including cleaning.
- Key Features: Fast booking, hourly rates, direct communication, reviews.
- Average Price: Hourly rates set by Taskers, usually $25-$50/hour.
- Pros: Quick and convenient, good for smaller tasks or specific needs, transparent hourly rates.
- Cons: Quality depends on individual Tasker, less suited for very large or complex cleaning projects requiring specialized equipment.
The Cleaning Authority: Focuses on residential cleaning with a detail-oriented rotational cleaning system.
- Key Features: Rotational cleaning approach, insured and bonded, professional staff.
- Average Price: Quoted per service, generally in line with other major services.
- Pros: Systematic cleaning approach ensures thoroughness, reliable service.
- Cons: May not offer as much flexibility for one-off deep cleans, primarily residential focused.
Stanley Steemer Carpet & Upholstery Cleaning: A highly specialized and reputable service specifically for carpet and upholstery cleaning, similar to the focus of Cleaning-lab.com.
- Key Features: Patented equipment, certified technicians, focuses on deep cleaning and odor removal.
- Average Price: Varies by square footage and type of service, estimates provided.
- Pros: Industry leader for carpets/upholstery, highly effective cleaning, professional results.
- Cons: Primarily focused on carpet/upholstery, not a full-service home cleaner.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Cleaning-lab.com Review & First Look

Based on an initial review of Cleaning-lab.com, the website positions itself as a professional cleaning service primarily for carpets and upholstery in New York City.

The homepage is straightforward, highlighting key services like couch, mattress, chair, and carpet cleaning.

It emphasizes qualitative results, professional equipment, hypoallergenic agents, and a guarantee for germ and allergen removal.

This quick overview suggests a local service aiming to provide specific cleaning solutions.

The website provides direct contact methods: WhatsApp, phone, and email, which are convenient for immediate inquiries.

Testimonials from “Edgar M” and “Ashley P” are featured prominently, attempting to build trust by showcasing positive customer experiences.

These reviews describe professional, polite, and efficient technicians, with successful outcomes on challenging stains.

This is a common tactic for service-based businesses to establish credibility.

However, a critical look reveals several areas where Cleaning-lab.com could significantly improve its online presence to meet the standards of highly trusted and transparent service providers.

The immediate impression is one of a functional but somewhat basic website, lacking the comprehensive information and robust features often expected by consumers in a competitive market like NYC. Drinkglow.com Review

Initial Impressions of Cleaning-lab.com’s Online Presence

Upon landing on Cleaning-lab.com, the user is immediately met with a clean, albeit sparse, design.

The header clearly states “CARPETS and UPHOLSTERY CLEANING SERVICE BY Cleaning LAB in NYC.” This immediate clarity about their service area and specialization is a positive point, cutting straight to the chase.

Visual Appeal: The design is functional but not particularly modern or engaging. It prioritizes information delivery over immersive visual experiences.
Ease of Navigation: The navigation is simple, with direct links to “Cleaning Blog,” “FAQ’s,” and individual service pages. This straightforward structure makes it easy for a user to find specific service details.
Call to Action: The prominent “BOOK our SERVICES | or ask Qn.” section with WhatsApp, call, and email options is direct. This approach caters to users who prefer immediate, personal interaction rather than automated systems.

What’s Immediately Apparent and What’s Not

The website immediately emphasizes core benefits: “Qualitatively,” “Professional equipment,” “Comfortable” they come to you 7 days a week, “Safely” hypoallergenic agent, and “Guarantee” germ/allergen removal. These are strong selling points for a cleaning service.

Strengths:
- Clear Service Offerings: It’s immediately obvious what services they provide.
- Benefit-Oriented Language: The site focuses on the advantages for the customer e.g., professional, safe, convenient.
- Direct Contact: Multiple ways to reach them quickly are provided.
Weaknesses:
- Lack of “About Us”: There’s no dedicated page or section that tells the company’s story, who they are, their experience, or their values. This is a significant omission for building deep trust.
- No Online Booking System: The reliance on manual contact for booking can be a barrier for users accustomed to instant online scheduling.
- Limited Legal Information: Only “Terms for Offer” is linked, with no obvious Privacy Policy, general Terms of Service, or GDPR compliance statements. This is crucial for consumer confidence and data protection.

Overall, the first look at Cleaning-lab.com suggests a service that focuses on core operational promises but falls short on the broader digital transparency and advanced features expected of a top-tier online business.

Cleaning-lab.com Pros & Cons

When evaluating Cleaning-lab.com, it’s essential to weigh its strengths against its weaknesses to understand its overall value proposition.

As a local service provider, some aspects are naturally more streamlined, while others might lag behind larger, more digitally mature competitors.

The Upsides of Cleaning-lab.com

Despite its lean website, Cleaning-lab.com does present several advantages for potential customers, particularly those seeking specific cleaning needs in NYC.

Specialized Focus: The website clearly states its specialization in “CARPETS and UPHOLSTERY CLEANING SERVICE.” This narrow focus can often translate to higher expertise and better results in those specific areas compared to general cleaning services. Customers looking for deep carpet or sofa cleaning might appreciate this dedicated approach.
Convenience and Flexibility: The promise of “We come | 7 days a week” is a significant convenience factor. For busy New Yorkers, scheduling flexibility is paramount. Being available every day makes it easier for customers to find an appointment that fits their schedule, which can be a strong competitive edge.
Emphasis on Safety and Quality: The site highlights the use of “hypoallergenic agent” and a “Guarantee Removal of germs and allergens.” This commitment to safety and health, particularly for families with children, pets, or individuals with allergies, is a major plus. It signals that they prioritize the well-being of occupants and the longevity of the cleaned items.
Direct Communication Channels: Providing WhatsApp, direct call, and email as communication methods makes it easy for customers to get quick answers or book services without navigating complex online forms. This personal touch can be reassuring for some users who prefer direct interaction.
Positive Customer Testimonials: Featuring reviews from “Edgar M” and “Ashley P” directly on the homepage helps build immediate social proof. These testimonials speak to the professionalism of the technicians and the effectiveness of their cleaning services, particularly for stubborn stains.

Areas for Improvement and Potential Drawbacks

While the pros are clear, Cleaning-lab.com also has several areas where it falls short, particularly when compared to industry best practices for online service businesses.

These cons can impact customer trust, convenience, and overall user experience.

Lack of Transparent Pricing: One of the most significant drawbacks is the complete absence of pricing information on the website. There are no service tiers, no per-square-foot estimates, and no general price ranges. This forces potential customers to initiate contact just to get a quote, which can be a deterrent for those who prefer to quickly compare options. Transparency in pricing is a cornerstone of a trustworthy online presence.
Missing “About Us” Page/Company Information: A professional website typically includes an “About Us” section that details the company’s history, mission, values, and the team behind the service. This builds credibility and helps customers feel more connected to the business. Its absence on Cleaning-lab.com leaves a gap in transparency and trustworthiness. Customers are left wondering about the company’s background and experience beyond the services offered.
Limited Legal and Privacy Information: The website only links to “Terms for Offer.” Crucially, a comprehensive Privacy Policy, Terms of Service, or Cookie Policy is not visibly linked. This is a significant concern for data protection and legal compliance. In an era where online privacy is paramount, the absence of such policies can deter users from sharing personal information or using the service.
Geographic Specificity: While “in NYC” is stated, there’s no feature to determine if they serve specific boroughs or neighborhoods within NYC. A service area map or a zip code checker would enhance user experience by immediately clarifying if their location is covered.
Limited Visual Content: While there’s a mention of “before and after” photos, the website doesn’t prominently feature a gallery of their work. Visual proof of their capabilities is often a powerful tool for cleaning services.
Generic Email Address: Using a “gmail.com” email address [email protected] instead of a professional domain-specific email e.g., [email protected] can sometimes reduce perceived professionalism and credibility. While common for small businesses, it’s not ideal for a brand aiming for top-tier trust.

In summary, Cleaning-lab.com appears to be a functional local cleaning service with a clear focus and customer-friendly availability. Thesocietees.com Review

However, it falls short on transparency in pricing, modern online booking capabilities, and crucial legal/company information that consumers increasingly expect from reputable online businesses.

Cleaning-lab.com Alternatives

Given the areas where Cleaning-lab.com could improve, particularly regarding transparency and modern online features, exploring alternatives is a wise move for consumers seeking comprehensive service.

The market for cleaning services, especially in a major city like New York, is diverse, offering options from large national chains to highly specialized local businesses and convenient online platforms.

Comprehensive Home & Commercial Cleaning Services

For those seeking a broader range of cleaning services beyond just carpets and upholstery, or who prefer the reliability of established brands, these alternatives offer more robust features and wider service scopes.

MaidPro: MaidPro is a prominent name in residential cleaning, known for its consistent quality and customized service plans. They offer standard cleaning, deep cleaning, moving cleans, and commercial cleaning. Their 49-point checklist ensures thoroughness.
- Why it’s a strong alternative: Offers clear online quoting, robust customer service, and a strong national reputation for reliability and quality.
Merry Maids: As one of the largest home cleaning companies, Merry Maids provides professional, insured, and bonded cleaning teams. They offer recurring cleaning services, one-time cleans, and specialized services.
- Why it’s a strong alternative: Decades of experience, extensive training for staff, and a strong focus on customer satisfaction with clear service guarantees.
Molly Maid: Another well-established residential cleaning service, Molly Maid emphasizes flexibility and customer-centric service. They provide customized cleaning plans and often use eco-friendly products upon request.
- Why it’s a strong alternative: Known for trustworthy and consistent service, with local franchises ensuring community-level accountability.

Online Platforms for Local Cleaning Pros

For consumers who value choice, competitive pricing, and the ability to compare multiple providers, online marketplaces are an excellent option.

Thumbtack Cleaning Services: Thumbtack allows users to submit a request for cleaning services and receive multiple quotes from local professionals. You can review profiles, read customer feedback, and compare prices before hiring.
- Why it’s a strong alternative: Provides a wide array of local cleaners, enables competitive bidding, and offers transparency through user reviews.
TaskRabbit Cleaning Services: TaskRabbit focuses on connecting users with local “Taskers” for various services, including home cleaning. It’s particularly useful for quick bookings or specific hourly tasks.
- Why it’s a strong alternative: Offers speed and flexibility for booking, transparent hourly rates set by Taskers, and a convenient app-based experience.

Specialized Cleaning Services

If your primary need aligns with Cleaning-lab.com’s specialization in carpets and upholstery, but you desire a more established or transparent provider, these are excellent choices.

Stanley Steemer Carpet & Upholstery Cleaning: Stanley Steemer is a national leader in carpet and upholstery cleaning, known for its deep cleaning processes and powerful equipment. They also offer air duct cleaning and tile and grout cleaning.
- Why it’s a strong alternative: Highly specialized, industry-leading equipment and techniques, certified technicians, and a strong national reputation.
Chem-Dry Carpet & Upholstery Cleaning: Chem-Dry uses a hot carbonating extraction process that is designed for faster drying times and healthier cleaning. They are also known for their pet urine and odor removal services.
- Why it’s a strong alternative: Focus on eco-friendly cleaning, quick drying times, and excellent for tackling tough stains and odors.

These alternatives generally offer more comprehensive website features, greater transparency regarding pricing or at least clearer quoting processes, integrated online booking capabilities, and a more robust presentation of company information and legal policies, contributing to a higher level of consumer trust.

Cleaning-lab.com Pricing

One of the most critical aspects of any service review, especially for a local service business, is pricing transparency. Unfortunately, Cleaning-lab.com provides no explicit pricing information on its homepage or any linked pages. This is a significant omission that can be a major barrier for potential customers.

When a website offers services without clear pricing, it typically means one of two things:

Custom Quoting: The services are highly customized, and pricing depends on specific factors e.g., size of area, type of material, severity of stains, requiring a personalized quote.
Lack of Transparency/Online System: The business prefers direct communication for pricing, either to upsell services or because they lack an integrated online pricing and booking system.

For Cleaning-lab.com, the latter seems more likely given the overall minimalist nature of the website. Customers are directed to “BOOK our SERVICES | or ask Qn. Text message on WhatsApp Make a call Send email – ask your question.” This means that to get any idea of the cost, a prospective client must initiate direct contact via WhatsApp, phone call, or email. Gassclothing.com Review

What This Implies for the Consumer

Time Commitment: You can’t get an instant estimate. You need to spend time reaching out, explaining your needs, and waiting for a response. This can be inconvenient, especially if you’re comparing multiple services.
No Quick Comparison: Without visible pricing, it’s impossible to quickly compare Cleaning-lab.com’s rates with competitors. This makes the decision-making process more cumbersome.
Potential for Price Variation: While not necessarily a negative for all services, the lack of published rates can lead to a perception of less standardized pricing. Prices might vary based on negotiation, time of year, or even the representative you speak with.
Loss of Trust: Modern consumers expect transparency. Hidden or absent pricing can sometimes be perceived as a lack of openness, leading to skepticism about the service’s overall value.

Typical Pricing Models for Cleaning Services

Most reputable cleaning services, especially those offering carpet and upholstery cleaning, adopt one of the following pricing models:

Per Item/Furniture Piece: Common for upholstery e.g., couch cleaning, chair cleaning, mattress cleaning. A 3-seater sofa might have a set price, a twin mattress another, etc.
Per Square Foot: Standard for carpet cleaning. Prices typically range from $0.20 to $0.50 per square foot, depending on the method and severity of cleaning needed.
Hourly Rates: Less common for specialized services but can apply if the job involves general tidying or non-standard tasks.
Minimum Service Fee: Many services have a minimum charge to make a visit worthwhile, regardless of the size of the job.

Example Averages for NYC, for reference only:

Couch Cleaning: A typical 3-seater sofa could range from $150 – $300 for professional deep cleaning, depending on fabric type and condition.
Mattress Cleaning: Prices for a queen-sized mattress might be around $100 – $200.
Carpet Cleaning: For a standard room, expect to pay $75 – $150, but larger areas or more extensive cleaning e.g., stain removal, pet odor treatment will increase the cost.

Recommendation: Cleaning-lab.com would significantly benefit from adding a clear pricing guide, even if it’s a “starting from” price list or a simple quote request form that allows users to input details for an immediate estimate. This would enhance user experience and build greater trust.

How to Book Cleaning-lab.com Services

Unlike many modern service websites that feature an integrated online booking system, Cleaning-lab.com relies on direct, manual communication channels for service booking.

This approach can be appealing for customers who prefer personalized interaction but might be less convenient for those accustomed to instant online scheduling.

Based on the website’s homepage, there are three primary methods to book their services or make an inquiry:

Text Message on WhatsApp: The website provides a direct WhatsApp link: https://wa.me/17182138586. This is an increasingly popular method for businesses, allowing for quick, asynchronous communication.
- Process: Click the link, and it will open a chat with Cleaning-lab.com’s WhatsApp number. You can then send a message detailing your cleaning needs, preferred date/time, and ask for a quote.
- Pros: Convenient for quick queries, allows for photo/video sharing of the items to be cleaned, and enables written communication history.
- Cons: Requires you to have WhatsApp installed, response times might vary depending on their operational hours.
Make a Call: A direct phone number is provided: tel:+1 718 213-8586. This is the most traditional and often fastest way to speak to a representative.
- Process: Dial the number. Be prepared to describe your cleaning requirements type of furniture/carpet, size, specific stains, desired date/time to get a quote and schedule the service.
- Pros: Instant answers to questions, immediate booking confirmation if available, personal interaction.
- Cons: Limited to their operating hours, may involve hold times, not suitable for those who prefer written communication.
Send Email: An email address is provided: mailto:[email protected]?subject=Request. This method is suitable for more detailed inquiries or when immediate response isn’t critical.
- Process: Click the email link, which should pre-fill the subject line as “Request.” Compose your email with all relevant details about the service you need, your availability, and any specific questions.
- Pros: Allows for comprehensive details and attachments, provides a written record, useful for non-urgent requests.
- Cons: Response times can be longer than calls or WhatsApp, requires checking email for follow-up.

Steps to Follow for Booking:

Identify Your Needs: Clearly define what you need cleaned e.g., 3-seater fabric sofa, queen-size mattress, 150 sq ft carpet in living room. Note any specific stains, odors, or issues.
Choose Your Communication Method: Select WhatsApp, phone, or email based on your preference for speed and type of interaction.
Provide Details: When you contact them, be ready to provide:
- Type and size of items to be cleaned.
- Your location in NYC borough/neighborhood.
- Your preferred dates and times for the service.
- Any specific concerns e.g., pet stains, allergens, specific fabric types.
Request a Quote: Explicitly ask for a detailed price quote for the service based on the information you provide.
Confirm Booking: Once you receive and agree to the quote, confirm the appointment details, including the date, time, and total cost. Ask about their cancellation policy or any terms for the offer though a direct link to “Terms for Offer” exists on the site.

The manual booking process means that flexibility in scheduling and pricing negotiation might be possible, but it also requires more proactive effort from the customer compared to a fully automated system. Albertahomeservices.com Review

Cleaning-lab.com vs. Competitors

When evaluating Cleaning-lab.com against its competitors, it’s crucial to consider various factors such as service scope, website features, customer support, and pricing transparency.

While Cleaning-lab.com has a niche focus on carpet and upholstery cleaning in NYC, larger national chains and online platforms offer different value propositions.

Cleaning-lab.com’s Position in the Market

Cleaning-lab.com primarily competes in the local, specialized cleaning service market within New York City. Its key selling points are its focus on carpets and upholstery, claimed use of hypoallergenic agents, and 7-day-a-week availability.

*   Niche Specialization: Focused expertise in carpets and upholstery, potentially leading to better results for these specific items.
*   Local Presence: Being a local NYC service might mean more personalized attention and quicker response times for immediate needs within the city.
*   Direct Communication: For those who prefer talking to a person rather than an automated system, the direct phone/WhatsApp/email contact is a plus.

Weaknesses Compared to Competitors:
- Lack of Online Booking/Pricing: A major disadvantage. Most competitors offer online quotes or booking, providing immediate transparency and convenience.
- Limited Online Transparency: Missing “About Us,” comprehensive legal policies, and detailed service descriptions with pricing ranges.
- No Brand Recognition: Lacks the widespread brand recognition and trust built over decades by national chains.
- Generic Email: A Gmail address for business communication can reduce perceived professionalism compared to domain-specific emails used by most established competitors.

Comparison with Major National Cleaning Chains e.g., Stanley Steemer, Merry Maids

Stanley Steemer stanleysteemer.com:
- Service Scope: Specializes in carpet, upholstery, tile & grout, and air duct cleaning. Directly comparable for carpet/upholstery.
- Website & Booking: Robust, professional website with online quote request forms, clear service descriptions, and detailed FAQs.
- Transparency: Provides detailed information about their cleaning process, equipment, and certified technicians. Offers online estimates.
- Brand Trust: Decades of national brand recognition and a large fleet, implying reliability and consistent service.
- Verdict: Superior to Cleaning-lab.com in terms of professionalism, online functionality, and brand trust for specialized cleaning.
Merry Maids merrymaids.com / Molly Maid mollymaid.com:
- Service Scope: Primarily general residential house cleaning, but many also offer upholstery or specific room cleaning as part of comprehensive packages.
- Website & Booking: Highly professional websites with online booking, detailed service descriptions, and clear calls to action.
- Transparency: Explicitly state insurance, bonding, background checks for employees, and satisfaction guarantees. Provide detailed quotes.
- Brand Trust: Large national franchises with strong reputations, consistent training, and customer service protocols.
- Verdict: Superior to Cleaning-lab.com for general home cleaning needs, offering greater convenience, transparency, and assurance.

Comparison with Online Service Marketplaces e.g., Thumbtack, TaskRabbit

Thumbtack thumbtack.com:
- Service Scope: Connects users with local independent pros for a vast array of services, including various types of cleaning.
- Website & Booking: User-friendly platform for requesting quotes from multiple professionals. Allows for direct messaging and review of pros’ profiles.
- Transparency: Prices are competitive, and transparency comes from comparing multiple bids and reading extensive customer reviews for each pro.
- Brand Trust: Trust is built on the platform’s vetting process and the collective reviews of individual service providers.
- Verdict: Offers more choice and price transparency than Cleaning-lab.com, but quality can vary more as it depends on individual pros. Users must do their own due diligence.
TaskRabbit taskrabbit.com:
- Service Scope: Similar to Thumbtack but often more focused on quick, hourly tasks. Many Taskers offer general home cleaning, and some specialize in specific areas.
- Website & Booking: Excellent mobile app and web interface for quick booking. Taskers set their hourly rates.
- Transparency: Rates are clear, and Tasker profiles include reviews and badges.
- Brand Trust: Relies on individual Tasker ratings and the platform’s insurance.
- Verdict: More convenient and transparent for hourly bookings than Cleaning-lab.com, especially for smaller jobs, but less specialized in equipment/expertise for deep carpet cleaning.

Overall Conclusion: While Cleaning-lab.com might offer a decent local service, its online presence and functionality lag significantly behind most of its competitors. For consumers prioritizing convenience, pricing transparency, and the assurance of a well-established brand, the alternatives listed generally provide a more robust and trustworthy online experience. Cleaning-lab.com primarily appeals to those who prioritize direct communication and might be willing to compromise on online transparency for a potentially focused local service.

FAQ

What services does Cleaning-lab.com offer?

Cleaning-lab.com specializes in professional carpet and upholstery cleaning services in NYC, including couch cleaning, mattress cleaning, chair cleaning, and general carpet cleaning.

Is Cleaning-lab.com available in all parts of NYC?

The website states “in NYC” but does not specify particular boroughs or neighborhoods. 1path.com Review

It is recommended to contact them directly via phone, WhatsApp, or email to confirm if they serve your specific location.

How can I get a price quote from Cleaning-lab.com?

Cleaning-lab.com does not provide pricing information on its website.

To get a quote, you need to contact them directly by text message on WhatsApp, by phone call, or by sending an email with details about your cleaning needs.

Does Cleaning-lab.com use safe cleaning agents?

Yes, the website states that they use a “hypoallergenic agent” for their cleaning services, emphasizing safety and the removal of germs and allergens.

Can I book Cleaning-lab.com services online?

No, Cleaning-lab.com does not have an integrated online booking system.

Bookings are made by contacting them directly via WhatsApp, phone, or email.

What are Cleaning-lab.com’s operating hours?

The website mentions “We come | 7 days a week,” suggesting they offer services every day, though specific hours for contact or service are not detailed.

Does Cleaning-lab.com offer a guarantee for their cleaning services?

Yes, the website mentions a “Guarantee Removal of germs and allergens,” indicating a commitment to the effectiveness of their cleaning process.

Are there customer reviews for Cleaning-lab.com available on their website?

Yes, the homepage features testimonials from “Edgar M” and “Ashley P,” and there is also a link to a “Reviews about Cleaning LAB” page for more feedback.

What is the typical turnaround time for a service from Cleaning-lab.com?

The website does not explicitly state typical turnaround times from booking to service. Unlockninja.com Review

This would need to be confirmed directly when you contact them for a quote and scheduling.

Does Cleaning-lab.com offer commercial cleaning services?

The website mentions “Professional Upholstery Cleaning Services in New York For many years, we have been providing high-quality upholstery cleaning services in New York for homes and commercial organizations,” indicating they serve both residential and commercial clients.

Is Cleaning-lab.com an eco-friendly cleaning service?

While they state they use a “hypoallergenic agent,” the website does not explicitly mention broader eco-friendly practices or certifications.

You would need to inquire directly for more details on their environmental approach.

What should I do before Cleaning-lab.com technicians arrive?

The website does not provide specific instructions.

Generally, for carpet and upholstery cleaning, it’s advisable to remove small items from the furniture and clear the area around the items to be cleaned.

Does Cleaning-lab.com offer stain removal services?

Yes, the website explicitly states that professional formulas and equipment “allow us to effectively deal with various types of stains” and “Eliminate complex stains and odors.”

How long does it take for carpets or upholstery to dry after Cleaning-lab.com’s service?

The website does not provide specific drying times.

This can vary based on factors like humidity, air circulation, and the type of material.

It’s best to ask them directly during your inquiry. Iano.com.ph Review

What if I need to cancel or reschedule a Cleaning-lab.com appointment?

The website does not detail a cancellation or rescheduling policy.

This information should be clarified when you book the service.

Does Cleaning-lab.com have an “About Us” section?

No, the Cleaning-lab.com website does not have a dedicated “About Us” page or section that provides details about the company’s history, mission, or team members.

Is Cleaning-lab.com transparent about its terms of service or privacy policy?

The website links to “Terms for Offer” but does not prominently display a comprehensive Privacy Policy or general Terms of Service, which are typically found on professional websites.

Can I get an emergency cleaning service from Cleaning-lab.com?

While they operate 7 days a week, the website does not specifically advertise emergency services.

You would need to contact them directly to inquire about immediate availability for urgent needs.

What forms of payment does Cleaning-lab.com accept?

The website does not specify accepted payment methods.

This information should be confirmed when booking your service.

Are Cleaning-lab.com technicians insured and bonded?

The website does not explicitly state that their technicians are insured or bonded.

This is a common question for service providers and should be verified directly with the company for peace of mind. Getpaidworks.online Review