Closerpets.co.uk Reviews

Based on looking at the website, Closerpets.co.uk appears to be a legitimate online retailer specializing in pet products, primarily automatic feeders, pet flaps, and fountains for cats, dogs, and fish. The site showcases a range of innovative gadgets designed to simplify pet care, with a clear focus on convenience and technology. They offer products like the MiBowl Automatic Selective Microchip Pet Feeder and the TreatView Pet Camera with Treat Dispenser, suggesting a push towards smart home integration for pet owners. The website also highlights a “FREE delivery on orders over £39!” Excluding Islands and mentions a three-year guarantee upon product registration, which aims to instill confidence in potential buyers. This review aims to provide a comprehensive breakdown of what Closerpets.co.uk offers, examining its features, potential advantages, and areas where it might improve, helping you decide if it’s the right fit for your pet care needs.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Closerpets.co.uk Review & First Look

A first glance at Closerpets.co.uk reveals a user-friendly and well-organized e-commerce platform.

The navigation is straightforward, with clear categories for dogs, cats, and fish products, making it easy to find specific items.

The site immediately highlights their best-selling products, giving new visitors a quick overview of popular choices.

Website Design and User Experience

The website boasts a clean, modern design with a responsive layout that adapts well to various screen sizes.

The color scheme is pleasing to the eye, predominantly using natural tones that align with pet care themes. Manorbutchery.co.uk Reviews

Product images are high-quality and clearly display the items.

• Ease of Navigation: Categories are prominently displayed at the top, allowing for quick access to specific animal product lines.
• Product Presentation: Each product page includes multiple images, detailed descriptions, and often customer reviews, which is crucial for informed purchasing decisions.
• Mobile Responsiveness: The site performs well on mobile devices, ensuring a consistent user experience whether accessed from a desktop, tablet, or smartphone.

Initial Product Impressions

Closerpets.co.uk primarily focuses on automated solutions for pet care. Their core offerings revolve around:

• Automatic Feeders: Products like the Closer Pets Five-meal Automatic Pet Feeder with Digital Timer C500, which has 778 reviews, indicate a strong demand for automated feeding solutions. This aligns with the modern pet owner’s desire for convenience and routine.
• Pet Flaps/Doors: The Closer Pets Microchip Activated Weatherproof Flap / Door with Manual Lock – Anthracite Dark Grey CP360G highlights their foray into smart access solutions, providing security and independence for pets.
• Water Fountains: The Dog Mate Large Two-level Six-litre Pet Fountain – White 385 suggests an emphasis on pet hydration, a critical aspect of pet health.

The emphasis on technology, such as microchip activation and camera integration, positions Closerpets.co.uk as a forward-thinking brand in the pet accessories market.

Closerpets.co.uk Features

Closerpets.co.uk integrates several features designed to enhance both the pet owner’s convenience and the pet’s well-being.

These features extend beyond mere product offerings into customer support and product longevity. Nushades.co.uk Reviews

Innovative Product Range

The core of Closerpets.co.uk’s appeal lies in its innovative product suite. They aren’t just selling bowls and leashes.

They are offering solutions that automate and simplify pet care.

• Smart Feeding Solutions:
  • Microchip Activated Feeders: The MiBowl Automatic Selective Microchip Pet Feeder CP500 is a standout, preventing food theft by other pets and ensuring each pet gets its prescribed diet. This is especially useful in multi-pet households where dietary restrictions or portion control are necessary.
  • Timed Feeders: Products like the C500 offer scheduled feeding, which is invaluable for maintaining a consistent routine for pets, even when owners are away. This can significantly reduce anxiety in pets and help manage weight.
  • Treat Dispenser with Camera: The Closer Pets TreatView Pet Camera with Treat Dispenser combines entertainment with interaction, allowing owners to check in on their pets and offer treats remotely. This feature is particularly appealing for owners who spend long hours away from home.
• Advanced Pet Access:
  • Microchip Cat Flaps: The Cat Mate Elite Microchip Cat Flap with Timer Control – White 355W provides selective entry, preventing unwanted animals from entering the home while allowing designated pets freedom. The timer control adds an extra layer of security and convenience.
• Hydration Solutions:
  • Pet Fountains: The Dog Mate Large Two-level Six-litre Pet Fountain – White 385 encourages pets to drink more water by providing a constant flow of fresh, filtered water, which is vital for kidney health and overall hydration.

Customer Support and Guarantees

Closerpets.co.uk emphasizes customer satisfaction through various support mechanisms and guarantees.

• Three-Year Guarantee: A significant selling point is the three-year guarantee on registered products. This demonstrates confidence in their product quality and provides long-term peace of mind for customers. It’s a strong indicator of a company standing behind its offerings.
• FAQ Section: The website includes a comprehensive FAQ section that addresses common queries about products, orders, and general pet care. This proactive approach reduces the need for direct customer service contact for routine issues.
• Product Registration: The streamlined product registration process not only activates the guarantee but also likely allows Closerpets.co.uk to track product performance and gather valuable customer data for future improvements.

Delivery and Shipping Information

Their clear delivery policy is another positive feature.

• Free UK Delivery: Offering free delivery on orders over £39 within the UK excluding islands is a competitive advantage, making purchases more attractive.
• International Shipping: The mention of Germany, EU, and US options indicates their reach beyond the UK, catering to a broader international customer base. This global presence suggests a robust logistics network.

Overall, the features presented on Closerpets.co.uk are designed to offer practical solutions and build trust with pet owners, aiming for a seamless and reliable shopping experience. Swiminn.com Reviews

Closerpets.co.uk Pros & Cons

When evaluating any online retailer, it’s essential to weigh the advantages against the disadvantages to get a complete picture.

Closerpets.co.uk, while offering innovative products, has its strengths and potential areas for improvement.

Pros

Closerpets.co.uk offers several compelling reasons for pet owners to consider their products.

• Innovative and Practical Products:
  • The focus on automated feeders, smart pet flaps, and water fountains addresses real-world challenges faced by pet owners, such as managing feeding schedules, preventing unauthorized animal entry, and encouraging hydration.
  • Data Point: The Closer Pets Five-meal Automatic Pet Feeder with Digital Timer C500 boasts 778 reviews, indicating widespread adoption and satisfaction with its functionality. This volume of positive feedback is a strong endorsement.
• Strong Emphasis on Product Quality and Durability:
  • The three-year guarantee on registered products is a significant indicator of confidence in their manufacturing standards. This extended warranty provides customers with peace of mind and suggests a commitment to long-lasting products.
  • Many products feature stainless steel bowl inserts, which are known for their hygiene, durability, and ease of cleaning, enhancing the overall quality.
• User-Friendly Website Experience:
  • The website is intuitive, making it easy for customers to navigate, find products, and complete purchases. Clear categories, search functions, and high-quality product images contribute to a smooth shopping journey.
  • Accessibility: The site’s responsiveness across different devices ensures a consistent and pleasant experience whether you’re browsing on a desktop or a mobile phone.
• Positive Customer Feedback:
  • Numerous products display customer reviews, often with high ratings. For example, the MiBowl Automatic Selective Microchip Pet Feeder CP500 has 8 reviews, while other products like the Dog Mate Large Two-level Six-litre Pet Fountain 385 have 155 reviews, generally positive. This real-world feedback from other pet owners can be reassuring.
• Free Delivery Option:
  • The offer of free delivery on orders over £39 within the UK, excluding islands is a valuable incentive, reducing the overall cost for customers and making purchases more attractive.
• Support for Multi-Pet Households:
  • Products like the microchip feeders directly address the complexities of managing multiple pets with different dietary needs, preventing cross-feeding and ensuring each pet receives its allocated portion.

Cons

While Closerpets.co.uk has many strengths, there are a few areas that could be improved or considered by potential buyers.

• Limited Product Variety Beyond Core Offerings:
  • The product range is quite specialized, focusing heavily on feeders, flaps, and fountains. While they excel in these areas, customers looking for a broader range of pet supplies e.g., toys, grooming tools, beds, collars would need to shop elsewhere. This specialization might be a strength for some, but a limitation for others seeking a one-stop shop.
• Reliance on Technology May Not Suit All Users:
  • While innovative, products like microchip feeders and camera-enabled treat dispensers require a certain level of comfort with technology. Users who prefer simpler, non-electric solutions might find these products overly complex or unnecessary.
  • Potential for Technical Issues: As with any technology, there’s always a possibility of software glitches, connectivity issues, or mechanical failures, which could disrupt the automated functions.
• Geographic Restrictions on Free Delivery:
  • While free delivery is offered, the exclusion of “Islands” might affect customers in certain UK regions, leading to higher shipping costs for them. International shipping options are available but may incur significant charges.
• Dependency on Accessories Batteries, etc.:
  • Some products, particularly the automatic feeders and microchip flaps, often require batteries, which are an ongoing cost and a factor in maintenance. While some might offer mains power options, battery dependency can be a drawback for those seeking plug-and-play solutions without frequent upkeep.
  • Example: The need for replacement filters for fountains or specific batteries for feeders can add to the long-term running costs.

Understanding both the strong points and the potential drawbacks will help consumers make an informed decision aligned with their specific pet care needs and preferences. Forecomps.co.uk Reviews

Closerpets.co.uk Alternatives

When considering pet care products, especially automated solutions, it’s always wise to explore alternatives to ensure you’re getting the best fit for your needs and values.

While Closerpets.co.uk offers innovative products, other reputable brands and types of solutions exist.

Exploring Other Pet Tech Brands

The pet technology market is growing, with many companies offering smart solutions for pet owners.

*   SureFeed Microchip Pet Feeder: Similar to Closer Pets' MiBowl, SureFeed feeders prevent food stealing and manage portion control in multi-pet homes.
*   SureFlap Microchip Pet Doors: These offer advanced access control, often with app integration for monitoring pet movements.
*   Key Differentiator: Sure Petcare often emphasizes app connectivity and more extensive data tracking for pet health and behavior.

• PetSafe: A well-established brand in the pet industry, offering a wide range of products from training collars to feeders and fountains.
  • Automatic Feeders: PetSafe offers various timed and portion-controlled feeders, including Wi-Fi enabled options.
  • Drinkwell Pet Fountains: Known for their cascading water designs that encourage pets to drink more.
  • Key Differentiator: PetSafe has a broader product portfolio, often including training and containment solutions, offering a more holistic approach to pet care.
• Felaqua Connect: This is a smart water bowl by Sure Petcare that tracks your cat’s water intake, providing insights into their hydration habits via an app.
  • Key Differentiator: While Closer Pets offers fountains, Felaqua Connect takes hydration monitoring to a scientific level, which might appeal to owners highly focused on their pet’s health metrics.

Traditional Pet Care Options

While automated solutions offer convenience, traditional methods remain a viable and often simpler alternative, particularly for those who prefer less reliance on technology or have different priorities.

• Manual Feeding Bowls: Simple, classic ceramic or stainless steel bowls are perfectly adequate for most pets. They are durable, easy to clean, and require no batteries or electricity.
  • Benefits: Cost-effective, no technological dependencies, easy to maintain.
  • Considerations: Requires consistent manual feeding, less suitable for portion control in multi-pet homes or during extended absences.
• Standard Pet Flaps: Non-microchip activated pet flaps are widely available and can be installed for basic pet access.
  • Benefits: Lower cost, simple installation.
  • Considerations: Does not prevent neighborhood animals from entering, less secure.
• Regular Water Bowls: A simple, large water bowl filled regularly provides essential hydration.
  • Benefits: No electricity needed, very low maintenance.
  • Considerations: Water can become stagnant if not changed frequently, less enticing for some pets than flowing water from a fountain.

For those seeking to simplify their pet care routine and ensure their pets are well-fed and hydrated without relying on complex gadgets or online purchases, these traditional methods offer reliable and straightforward alternatives. Carrspasties.co.uk Reviews

It’s about finding the balance that suits your lifestyle and your pet’s needs.

How to Cancel Closerpets.co.uk Subscription if applicable

Based on the information available on the Closerpets.co.uk website, there isn’t a clear indication of a subscription service for recurring product deliveries or a “free trial” that leads to a subscription.

Their business model appears to be primarily focused on one-time purchases of pet accessories like feeders, flaps, and fountains.

No Apparent Subscription Model

• Direct Sales: The website functions as a standard e-commerce store where customers select products and make a single purchase. There are no mentions of recurring monthly charges for food, accessories, or premium features.
• Product-Based, Not Service-Based: The products themselves, like automatic feeders, are designed for one-time purchase and long-term use, rather than requiring an ongoing subscription for their core functionality. For example, the TreatView Pet Camera with Treat Dispenser is a direct purchase, not a device tied to a monthly service fee for its video or dispensing capabilities.

What to Do If You Have a Concern About Recurring Charges

While the site doesn’t seem to offer subscriptions, if you encounter any unexpected recurring charges that you believe are related to Closerpets.co.uk, here’s how to address them:

• Check Your Bank Statements: Regularly review your bank or credit card statements for any unfamiliar deductions.
• Contact Closerpets.co.uk Directly:
  • Look for a “Contact Us” or “Customer Service” section on their website.
  • Typically, they would provide an email address or a phone number for inquiries.
  • Clearly explain your concern about a recurring charge and provide any relevant transaction IDs or order numbers.
• Review Your Order History: If you created an account on Closerpets.co.uk, check your “My Account” or “Order History” section to see if there are any active recurring orders.
• Contact Your Bank: If you are unable to resolve the issue directly with Closerpets.co.uk or if you suspect fraudulent activity, contact your bank or credit card provider immediately to dispute the charge. They can often provide more information about the source of the transaction and assist with refunds.

In summary, it’s highly unlikely you would need to “cancel a subscription” with Closerpets.co.uk as their business model doesn’t appear to include them. Craftymonkies.com Reviews

However, vigilance with financial statements is always a good practice.

Closerpets.co.uk Pricing

Understanding the pricing structure of Closerpets.co.uk is straightforward, as they operate on a direct-to-consumer e-commerce model with clear product prices.

They don’t seem to offer complex tiered subscriptions or dynamic pricing based on usage.

Product Pricing Overview

The prices for Closerpets.co.uk products are clearly listed on each product page and within their category listings.

They generally fall within the mid-to-high range for pet accessories, reflecting the innovation and technology integrated into their offerings. Wlmouse.com Reviews

• Automatic Feeders:
  • Closer Pets MiBowl Automatic Selective Microchip Pet Feeder CP500: £79.99
  • Closer Pets Five-meal Automatic Pet Feeder with Digital Timer C500: £39.99
  • Cat Mate One-meal Automatic Dry/Wet Food Pet Feeder C100: £19.99
  • Closer Pets One-Meal Automatic Dry/Wet Food Pet Feeder with Stainless Steel Bowl Inserts C100: £29.99 Note: Two C100 variations listed, one at £19.99 and one at £29.99, indicating different features or models.
• Pet Flaps/Doors:
  • Closer Pets Microchip Activated Weatherproof Flap / Door with Manual Lock – Anthracite Dark Grey CP360G: £49.99
  • Cat Mate Elite Microchip Cat Flap with Timer Control – White 355W: £79.99
  • Closer Pets Large Cat Flap Brown CP221B: £16.99
• Water Fountains:
  • Dog Mate Large Two-level Six-litre Pet Fountain – White 385: £32.99
• Pet Cameras:
  • Closer Pets TreatView Pet Camera with Treat Dispenser iOS/Android Compatible: £79.99

Value Proposition

The pricing seems to reflect the technology and convenience offered by their products.

• Premium Features, Mid-Range Pricing: While £79.99 for a microchip feeder or camera dispenser might seem high for a pet accessory, it’s competitive when compared to similar smart pet products from other brands that offer similar features e.g., microchip recognition, app connectivity.
• Durability and Guarantee: The three-year guarantee adds significant value, suggesting that the initial investment is for a product designed to last, potentially reducing replacement costs over time.
• Convenience Factor: The convenience of automated feeding and secure pet access often justifies the price point for busy pet owners.

Sales and Offers

The website does indicate that some products are on “Sale price,” suggesting they periodically offer discounts or promotions. For example, the MiBowl Automatic Selective Microchip Pet Feeder CP500 and the TreatView Pet Camera are both listed with “Sale price” at £79.99, implying a previous higher price.

• Special Offers: It’s advisable for potential buyers to check the website regularly for any ongoing promotions or sales, especially around holiday seasons or specific pet-related events.
• Free Delivery Threshold: The £39 threshold for free delivery in the UK excluding islands means that many of their popular items, like the C500 feeder or the microchip flap, will qualify for free shipping, adding to the overall value.

Overall, Closerpets.co.uk operates with transparent pricing, focusing on the quality and technological advantages of its products, which are reflected in their cost.

Closerpets.co.uk vs. Competitors

When evaluating Closerpets.co.uk, it’s beneficial to compare its offerings against some of its key competitors in the pet technology market.

This helps highlight its unique selling points and where it might fall short. Premiumcompatibles.co.uk Reviews

Comparison with Sure Petcare

Sure Petcare is perhaps Closerpets.co.uk’s most direct competitor, especially in the niche of microchip-activated products.

• Microchip Feeders:
  • Closer Pets MiBowl CP500: £79.99. Focuses on preventing food theft and portion control.
  • SureFeed Microchip Pet Feeder: Often priced similarly, sometimes slightly higher. Known for robust build quality and integration with the Sure Petcare ecosystem.
  • Key Difference: Sure Petcare often offers app connectivity for their feeders, allowing for more detailed monitoring of feeding habits, portion adjustments, and even tracking of multiple pets’ eating patterns. Closer Pets’ MiBowl doesn’t explicitly mention app control for feeding, though their TreatView camera does have app integration.
• Microchip Pet Flaps:
  • Closer Pets Microchip Flaps e.g., CP360G, Cat Mate Elite 355W: Ranging from £49.99 to £79.99. Offer secure access with manual locks and timers.
  • SureFlap Microchip Pet Doors e.g., DualScan, Connect: Generally higher priced, especially for “Connect” models. SureFlap’s Connect models integrate with their app, providing real-time notifications of pet movements, remote locking/unlocking, and activity logs.
  • Key Difference: Sure Petcare’s ecosystem with app integration provides more data and remote control, appealing to tech-savvy owners. Closer Pets’ offerings are more straightforward and functional without the added layer of app monitoring for all products.

Comparison with PetSafe

PetSafe offers a broader range of pet products, making them a competitor across multiple categories.

*   Closer Pets Feeders e.g., C500, C100: Priced from £19.99 to £39.99 for timed feeders.
*   PetSafe Smart Feed Automatic Pet Feeder: Often higher priced, typically above £100, due to its Wi-Fi connectivity, smartphone programming, and ability to schedule up to 12 meals a day.
*   Key Difference: PetSafe's high-end feeders offer more advanced scheduling and remote control via smartphone apps, catering to owners who want ultimate flexibility and monitoring. Closer Pets focuses on reliable, simpler timed feeding solutions.
*   Closer Pets Dog Mate Fountain 385: £32.99. Offers a large capacity and multi-level design.
*   PetSafe Drinkwell Fountains: PetSafe offers a wide variety of fountains, from basic models to stainless steel and ceramic options, with various capacities and filtration systems. Prices vary widely.
*   Key Difference: Both brands offer effective fountains. PetSafe might have a wider aesthetic variety and potentially more advanced filtration options in their higher-end models.

Key Takeaways from Comparison

• Closer Pets’ Niche: Closerpets.co.uk seems to occupy a sweet spot for pet owners who want reliable, innovative automated solutions without necessarily needing the extensive, sometimes complex, app integration that higher-end competitors offer across their entire product line.
• Value for Money: Their pricing is competitive for the features offered, especially when considering the three-year guarantee. They provide solid functionality at a price point that is often more accessible than some of the fully integrated smart home pet systems.
• Simplicity vs. Connectivity: If you prioritize simplicity, direct functionality, and robust hardware, Closerpets.co.uk is a strong contender. If extensive data tracking, remote control via apps for all devices, and a fully integrated smart pet ecosystem are paramount, then brands like Sure Petcare or PetSafe’s smart lines might be more appealing, albeit often at a higher price point.

Ultimately, the choice depends on your specific needs, budget, and comfort level with technology.

Closerpets.co.uk offers a compelling choice for those seeking dependable and effective automated pet care solutions without unnecessary frills.

Frequently Asked Questions

What is Closerpets.co.uk?

Closerpets.co.uk is an online retailer specializing in innovative pet products, primarily automatic feeders, microchip-activated pet flaps, and water fountains for cats, dogs, and fish. Talentagent.de Reviews

Does Closerpets.co.uk offer free delivery?

Yes, Closerpets.co.uk offers free delivery on orders over £39 within the UK, excluding islands.

What kind of products does Closerpets.co.uk sell?

They sell a range of pet accessories including multi-meal automatic pet feeders, microchip-activated cat flaps, pet water fountains, and pet cameras with treat dispensers.

Are Closerpets.co.uk products guaranteed?

Yes, Closerpets.co.uk offers a three-year guarantee on their products upon registration.

How do I register my Closerpets.co.uk product for the guarantee?

You can register your product directly on their website through a dedicated registration form, which activates your three-year guarantee.

Does Closerpets.co.uk ship internationally?

Yes, the website indicates shipping options for Germany, EU, and US in addition to the UK. Sleepypod.com Reviews

What is the Closer Pets MiBowl Automatic Selective Microchip Pet Feeder?

The MiBowl is an automatic feeder that uses your pet’s microchip to only dispense food to the correct animal, preventing other pets from stealing food and ensuring portion control.

Can I control Closerpets.co.uk products with a smartphone app?

Some products, like the Closer Pets TreatView Pet Camera with Treat Dispenser, are explicitly stated as iOS/Android compatible, implying app control.

Other products like certain feeders may not offer app integration.

What are the benefits of an automatic pet feeder?

Automatic pet feeders help maintain a consistent feeding schedule, control portion sizes, and can reduce anxiety in pets by providing meals at regular intervals, even when owners are away.

How many meals can the Closer Pets Five-meal Automatic Pet Feeder C500 dispense?

As the name suggests, the C500 can dispense up to five meals over a scheduled period using its digital timer. Hipearl.com Reviews

What is the purpose of a microchip cat flap?

A microchip cat flap, like the Cat Mate Elite, allows only your pet identified by their microchip to enter your home, preventing stray or neighborhood animals from coming inside.

Does Closerpets.co.uk sell products for fish?

Yes, they have a category for fish products, including pond and aquarium gadgets.

Are the stainless steel bowls in the feeders removable for cleaning?

Yes, products like the Closer Pets Two-Meal Automatic Dry/Wet Food Pet Feeder with Stainless Steel Bowl Inserts C200 feature removable stainless steel bowls, making them easy to clean and hygienic.

What is the “TreatView Pet Camera with Treat Dispenser”?

It’s a pet camera that allows you to monitor your pet remotely via an app and dispense treats.

How do I contact Closerpets.co.uk customer service?

Their website usually provides a “Contact Us” or “FAQs” section where you can find information on how to get in touch with their customer service team. Sportcount-europe.com Reviews

Are there reviews available for Closerpets.co.uk products?

Yes, many products on their website display customer reviews and ratings, providing insights from other users. For example, the C500 feeder has 778 reviews.

What is the return policy for Closerpets.co.uk?

While not explicitly detailed on the homepage, reputable online retailers typically have a return policy.

It’s advisable to check their full terms and conditions or FAQ section for specific details on returns.

Do Closerpets.co.uk feeders require batteries?

Many automatic feeders and pet flaps typically require batteries for operation.

Specific product descriptions will indicate power requirements. Lingo.com Reviews

Does Closerpets.co.uk offer products for large dogs?

They offer products suitable for different pet sizes.

For instance, the Dog Mate Large Two-level Six-litre Pet Fountain 385 is designed for larger pets.

What does “No reviews” mean on some products?

“No reviews” indicates that a particular product, often a newer item, has not yet received customer feedback on the website.

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