coldlytics.com FAQ 1 by BestFREE.nl

coldlytics.com FAQ

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What is Coldlytics.com?

Coldlytics.com is a service designed to generate highly targeted B2B prospect lists for businesses and agencies.

It uses a combination of proprietary automation, AI, and human researchers to source and verify contact information based on specific client criteria.

How does Coldlytics.com acquire its data?

Coldlytics states that it is not a traditional B2B database.

Instead, when a user requests a list, their research team manually crawls the web, using proprietary automation and AI tools to pinpoint ideal business prospects, and then identifies key decision-makers and their direct contact details.

The lists are then sent to an email validation partner (Zerobounce) before delivery.

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Is Coldlytics.com suitable for small businesses?

Yes, Coldlytics.com offers tiered pricing plans, including a “Freemium” plan for 25 leads per month and a “Lite” plan at $49/month, making it accessible for freelancers and smaller businesses with modest lead generation needs.

What is the typical turnaround time for receiving a lead list?

Coldlytics.com promises a rapid turnaround time, with lead lists typically delivered within 24 hours of the request.

What information is included in a “lead” from Coldlytics.com?

A “lead” from Coldlytics.com is defined as a unique contact that includes a first name, last name, company name, job title, and a direct email address.

They also support additional firmographic and technographic data points upon request, such as company size, LinkedIn profile, phone number, and web technology usage.

Does Coldlytics.com offer a free trial?

Yes, Coldlytics.com offers a “Freemium” plan that provides 25 leads per month for free, indefinitely.

This serves as an ongoing free trial without an expiration date.

What is Coldlytics.com’s bounce-free guarantee?

Coldlytics.com guarantees that emails provided will not bounce.

If an email does bounce, users can send a screenshot to their support, and the corresponding credits will be added back to their account.

Can I get a refund if I’m not satisfied with Coldlytics.com?

Yes, Coldlytics.com offers a refund for your last monthly payment if the accrued credits for that month have not been used.

Additionally, if lists contain mistargeted leads or email bounces, they will refund these credits to your account balance.

Are there any long-term contracts with Coldlytics.com?

No, Coldlytics.com explicitly states that there are no lock-in contracts.

Users can cancel their subscription at any time without a minimum commitment.

Do unused credits roll over to the next month?

Yes, for paid plans, any unused credits will roll over each month and remain available for use until the subscription is canceled.

What is the “Voyager DB” mentioned in the pricing plans?

The “Voyager DB” appears to be an internal database or a feature related to data exports, with varying limits on rows per export and results per search depending on the chosen pricing plan.

The exact function is detailed in their help articles.

How does Coldlytics.com ensure data quality?

Coldlytics.com ensures data quality through a combination of human research, proprietary automation, AI tools, and a final step of email validation by a third-party partner (Zerobounce) before delivering the list.

Can Coldlytics.com find leads from specific social media platforms?

Yes, Coldlytics.com claims the ability to find leads and reach platforms that competitors might not, specifically mentioning Google, LinkedIn, Facebook, Instagram, and TikTok.

How is customer support handled by Coldlytics.com?

Coldlytics.com emphasizes “lightning fast!” customer support primarily through their live chat system, where they aim to resolve issues and provide assistance promptly.

What is the most popular pricing plan for Coldlytics.com?

The “Basic” plan, priced at $299/month for 400 credits, is labeled as “The best option for most small businesses” and “Most Popular” on their pricing page, indicating its widespread adoption.

Can I specify very niche criteria for my lead lists?

Yes, Coldlytics.com highlights its “Advanced Data Point Targeting” system that allows users to specify highly granular criteria for their audience, locations, and various data points to gather, enabling very niche targeting.

Does Coldlytics.com provide phone numbers for leads?

Yes, while the default lead includes email, they do offer direct dials (phone numbers) for an extra credit per lead.

Are there testimonials or case studies available for Coldlytics.com?

Yes, the Coldlytics.com homepage features numerous video and text testimonials from satisfied customers and agencies, along with mentions of being featured on industry podcasts.

What if I encounter mistargeted leads in my list?

In the unlikely event of mistargeted leads, Coldlytics.com encourages users to inform them.

They promise to refund the corresponding credits to the user’s account balance.

Does Coldlytics.com have a blog?

Yes, Coldlytics.com has a blog section that provides “Regular tips, insights, and stories to help you grow your business,” with articles focusing on cold email, lead generation, and related marketing strategies.

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