Craftive.com Review 1 by BestFREE.nl

Craftive.com Review

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Based on checking the website, Craftive.com presents itself as a comprehensive design and development agency with a broad range of services.

However, a closer look reveals several aspects that raise concerns for users seeking transparent and reliable online services.

While the site boasts 6 years of experience and a diverse portfolio including logo design, website development, and animated video production, the overall presentation and specific details regarding business practices warrant caution.

Here’s an overall review summary:

  • Service Offerings: Extensive, covering design, development, and digital marketing.
  • Pricing Transparency: Appears clear with package details, but some critical disclaimers are noted.
  • Customer Reviews: Limited to select testimonials on the homepage, lacking external, verifiable reviews.
  • Contact Information: A toll-free number and contact form are provided.
  • Legal Documentation: Terms of Use, Privacy Policy, Disclaimer, and Sitemap are present.
  • Red Flags: The pricing structure often shows heavily discounted rates, which can be a common tactic in less scrupulous online services. Additionally, the “100% Money Back Guarantee” comes with an asterisk, indicating potential limitations not immediately clear. The use of “Apps & Game Development” also points to a broader scope that might stretch their specialized claims, potentially incorporating elements related to gaming, which can often lead to gambling or addictive behaviors, an area of concern. The financial products mentioned under “Finance Logo Design” and “Insurance Logo Design” could also hint at involvement with interest-based transactions, which are problematic.

Engaging with online service providers requires due diligence, especially when committing to design and development projects that impact your brand’s core identity.

While Craftive.com offers a seemingly attractive array of services at competitive prices, the subtle cues on their homepage suggest a need for deeper investigation before committing.

The emphasis on heavy discounts and broad service categories, without clear, independently verifiable credentials, might be a signal to proceed with caution.

Here are some best alternatives for design and development services that prioritize transparency, proven track records, and ethical business practices:

  • Fiverr: A global online marketplace for freelance services, offering a wide range of creative and technical services from vetted professionals. You can find designers, developers, and content creators with diverse portfolios and verifiable reviews. Key features include transparent pricing, buyer protection, and direct communication with freelancers. Average prices vary widely by service and freelancer experience, but it’s generally competitive. Pros: Huge talent pool, clear pricing, review system. Cons: Quality can vary, requires careful vetting of freelancers.
  • Upwork: Another leading freelance platform similar to Fiverr, but often catering to larger projects and longer-term engagements. It’s excellent for finding skilled individuals or agencies for web development, design, and content creation. Key features include contract management, secure payments, and a detailed freelancer profiling system. Average prices depend on project scope and freelancer rates. Pros: Ideal for complex projects, strong talent vetting, flexible contracts. Cons: Can be more expensive than other platforms, extensive hiring process.
  • 99designs: Specializes in graphic design services, particularly logo design, website design, and branding. It operates on a contest model where multiple designers submit concepts, and you choose your favorite. Key features include design contests, direct design services, and a satisfaction guarantee. Price range for logos typically starts from $299. Pros: Many design options to choose from, professional quality, money-back guarantee. Cons: Can be time-consuming, not suitable for all design needs.
  • Toptal: A platform for hiring the top 3% of freelance talent, focusing on software developers, designers, and finance experts. If you need highly skilled and experienced professionals for complex projects, Toptal offers rigorous vetting. Key features include expert matching, flexible engagements, and elite talent. Pricing is generally higher, reflecting the quality of talent. Pros: Access to top-tier talent, reliable and efficient, suitable for critical projects. Cons: High cost, not ideal for small budgets.
  • Design Pickle: Offers unlimited graphic design services for a flat monthly fee. This is great for businesses with ongoing design needs like social media graphics, banner ads, and basic website elements. Key features include a dedicated designer, fast turnarounds, and unlimited revisions. Monthly pricing starts from around $499. Pros: Predictable costs, consistent brand visuals, efficient for recurring tasks. Cons: Not suitable for complex design projects, no direct interaction with designer.
  • Canva Pro: While not a full-service agency, Canva Pro provides powerful design tools and templates that allow businesses to create professional-looking graphics, presentations, and even simple websites in-house. It’s perfect for small businesses or those with limited budgets who need to handle basic design tasks themselves. Monthly pricing is around $12.99. Pros: User-friendly, vast template library, cost-effective. Cons: Limited customization compared to professional software, not suitable for complex branding.
  • UpSplash: A platform for free high-resolution stock photography that can be used for websites, marketing materials, and digital content. While not a service provider, access to quality visuals is crucial for any design project. Pros: Free, high-quality images, wide variety. Cons: No direct design services, requires attribution for some uses.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Craftive.com Review & First Look

The site immediately highlights a “TOLL FREE” number 13024401509 and a navigation bar featuring essential links like “My Account,” “Contact Us,” “Trademark Registration,” “Seasonal Deals,” “Blog,” “Website Development,” “Website Design,” and “Logo Design.” This structure suggests a comprehensive service provider, aiming to cover various aspects of a business’s online presence.

Initial Impressions and Claims

Craftive.com states they are a “team of skilled designers and developers who lead the industry with their innovative ideas.” They claim “6 years of impeccable experience” and offer “custom logo design, website design, website development, and animated video production.” Their stated goal is to create a “consistent brand image” and prioritize “innovation and quality.” These are bold claims, typical of many online service providers.

The critical question for any discerning client is how well these claims translate into verifiable results and ethical practices.

Homepage Layout and Navigation

The homepage is organized into distinct sections:

  • Header: Contains contact info, main navigation, and quick links.
  • Hero Section: Introduces their core mission and experience.
  • Core Values: Outlines “Creativity,” “User Experience,” “Satisfaction,” and “Affordability” as key pillars.
  • Service Packages: Detailed pricing for various services like Logo Design, Website Design, Collateral, Video, and Social Media packages.
  • Recent Projects/Testimonials: Features brief customer feedback.
  • Awards/Recognitions: Displays “The Best Design Company Reviewed by Designscopia” and “The Best Web Developers Award.”
  • Footer: Includes design services list, contact details, social media links, industry-specific logo links, and legal links Terms of Use, Sitemap, Privacy Policy, Disclaimer.

Pricing Structure and Discounting

One of the most striking features of Craftive.com’s homepage is the aggressive pricing and discounting.

For example, the “Startup Logo Package” is listed at “$39” down from “$79,” and the “Startup Website Package” at “$99” from “$399.” While competitive pricing can be attractive, consistently deep discounts across all packages can sometimes indicate inflated original prices or a focus on volume over bespoke quality.

It’s a common marketing tactic, but one that warrants scrutiny.

“100% Money Back Guarantee” – A Closer Look

The “100% Money Back Guarantee” is prominently featured across many packages.

However, an asterisk often accompanies it, implying conditions.

Without clicking through to the specific terms and conditions, the full scope of this guarantee remains unclear. Modesremi.com Review

For ethical businesses, guarantees should be straightforward and easy to understand, reflecting confidence in their service, not hidden clauses.

Craftive.com Features

Craftive.com outlines a comprehensive suite of services designed to cater to various business needs, from initial branding to ongoing digital presence management.

Examining these features reveals their intended scope and potential utility.

Logo Design Services

Craftive.com offers several logo design packages:

  • Startup Logo Package: 4 concepts, 3 revisions, 2 designers, 48-hour turnaround, 100% satisfaction/unique/money back guarantee, 100% ownership rights. Price: $39 originally $79.
  • Silver Logo Package: 6 concepts, 6 revisions, free icon/grayscale/color options/vector files, 4 designers, 48-hour turnaround, 100% ownership/satisfaction/unique/money back guarantee. Price: $57 originally $114.
  • Gold Logo Package: 12 concepts, unlimited revisions, free icon/grayscale/color options/file formats PSD, PDF, AI, JPEG, PNG/vector files, stationery design Business Card, Letterhead, Envelope, Invoice, 48-72 hour TAT, 100% ownership/satisfaction/unique/money back guarantee. Price: $89 originally $179.

The provision of various concepts and revisions, along with file formats and ownership rights, are standard and desirable features in professional logo design.

The emphasis on “unlimited revisions” in higher tiers is particularly appealing for clients seeking precise brand representation.

Website Design and Development

Their web services are segmented into design and development, indicating a full-stack approach.

  • Startup Website Package: 3-page website, 3 banner designs, 5 stock photos, jQuery slider, Google-friendly sitemap, W3C Certified HTML, Facebook/Twitter/YouTube page design, 100% satisfaction/unique/money back guarantee. Mobile Responsive and CMS are additional $100 each. Price: $99 originally $399.
  • Professional Website Package: 5 unique URLs, CMS/Admin Panel, 8 stock images, 5 banner designs, jQuery slider, Google-friendly sitemap, W3C Certified HTML, social media page designs, complete deployment. Mobile Responsive additional $100. Price: $399 originally $799.
  • Business Pro Website Package: 8-10 URLs, conceptual and dynamic website, online payment integration, online booking tool, CMS, mobile responsive, custom forms, lead capturing forms, striking hover effects, newsletter subscription, newsfeed integration, social media integration, search engine submission, stock photos, banner designs, jQuery slider, W3C Certified HTML, social media page designs, complete deployment, 100% unique design/money back guarantee. Price: $649 originally $1299.

These packages suggest a tiered approach to web development, from basic informational sites to more complex e-commerce or business automation solutions.

The inclusion of features like CMS, online payment integration, and mobile responsiveness even if add-ons for lower tiers points to a modern understanding of web needs.

Other Design and Marketing Services

Beyond logos and websites, Craftive.com offers: Boatyball.com Review

  • Apps & Game Development: While details are sparse on the homepage itself, this service category is listed in portfolios and service menus. This is a crucial point of concern given that ‘gaming’ can often lead to gambling or addiction, which are problematic. The lack of detailed information regarding the types of apps or games developed e.g., educational, utility, or entertainment with potentially problematic content means users should exercise extreme caution.
  • Brochure Design: Included in the “Collateral Classic Package.”
  • Social Media Design: Packages for cover photos, profile pictures, and welcome page designs.
  • Stationery Design: Offered in logo and collateral packages.
  • Animated Video Production: Packages ranging from 30 to 90 seconds, including script, storyboard, animation, voice-over, and sound effects. Delivery times range from 4 to 6 weeks.
  • Content Writing: Listed under “Design Services” in the footer.
  • Search Engine Optimization SEO: Also listed under “Design Services” in the footer.
  • Trademark Registration: A unique offering, suggesting a broader scope beyond just design.

Turnaround Time TAT

A consistent selling point across many packages is the quick turnaround time, typically 48-72 hours for initial concepts or basic deployments. For video services, it extends to 4-6 weeks.

Fast delivery can be appealing, but it also raises questions about the depth of research and customization possible within such tight deadlines.

Guarantees and Rights

The repeated emphasis on “100% Satisfaction Guarantee,” “100% Unique Design Guarantee,” and “100% Ownership Rights” aims to build trust.

Ownership rights are crucial for clients, ensuring they have full legal control over their commissioned designs.

The “unique design” guarantee is also vital to avoid issues with copyright and brand distinctiveness.

However, the asterisks next to “money back guarantee” should always be investigated for specific conditions.

Craftive.com Cons

While Craftive.com presents a wide array of services and seemingly attractive pricing, a deeper dive reveals several areas that could be significant drawbacks for potential clients.

Overly Aggressive Discounting and Perceived Value

The pervasive and significant discounts e.g., $39 for a logo package originally $79, or $99 for a website package originally $399 raise a red flag.

While promotional pricing is common, such consistent, deep discounts across almost all service tiers can lead to several interpretations:

  • Inflated Original Prices: The “original” prices might be arbitrarily high to make the discounted rate seem more appealing, rather than reflecting a true market value.
  • Volume-Based Business Model: This might indicate a business model focused on processing a large volume of low-cost projects, which could potentially impact the personalized attention or in-depth strategic thinking typically associated with quality design and development work.
  • Sustainability Concerns: Such low prices, if genuinely reflective of their cost, might challenge the sustainability of a business, potentially leading to compromises in staff quality, infrastructure, or long-term support.

Lack of Independent Verification for Testimonials and Awards

The “Recent Projects” section features glowing testimonials from “Octopus Search Engine,” “Fashionation,” and “Ruckers.” While these provide positive feedback, they lack links to external review platforms like Trustpilot, Google Reviews, or Clutch where reviews can be independently verified. Klear.com Review

Similarly, claims like “The Best Design Company Reviewed by Designscopia – The Certified Design Portal” and “The Best Web Developers Award” lack direct, verifiable links to these “certified portals” or awarding bodies.

Without third-party validation, these claims remain unsubstantiated marketing statements.

Ambiguity in “Apps & Game Development” Service

The inclusion of “Apps & Game Development” as a service category without specific details on the types of apps or games developed is a significant concern.

For a business operating ethically, especially within a framework that values moral conduct, this ambiguity is problematic.

A clear delineation of the types of games e.g., educational, productivity-focused, non-addictive, family-friendly is essential to avoid potential ethical compromises.

The absence of this clarity suggests a broad, potentially problematic offering.

Financial Products and Services Implication

Under the “Browse Your logo industry” section in the footer, categories like “Finance Logo Design” and “Insurance Logo Design” are listed.

While these might simply refer to creating logos for companies in these sectors, the inclusion in a list of “industries” could imply engagement with or promotion of financial products.

This is a point of concern as traditional finance and insurance often involve interest-based transactions riba and uncertainty gharar, which are ethically problematic.

A transparent service provider would clarify their stance on such partnerships, ensuring no involvement in promoting un-ethical financial practices. Yieldcrowd.com Review

Missing Critical Business Information

While a toll-free number and contact form are provided, the absence of a physical business address or a clear “About Us” page detailing their team, history, or founding principles is a notable omission.

Reputable businesses typically offer this information for transparency and to build trust.

Furthermore, a clear and prominent display of their business registration details or legal entity information would add to their credibility.

Potential for Upselling and Hidden Costs

The notation “Mobile Responsive Would Be Additional $100*” and “CMS Would Be Additional $100*” for lower-tier website packages indicates that essential modern web features are not included in the base price, despite the seemingly low initial cost. While this is a common practice, the heavily discounted initial price can mislead clients into believing they are getting a fully functional website for a minimal fee, only to discover necessary add-ons later. This can lead to unexpected costs and dissatisfaction.

Unclear Terms and Conditions for Guarantees

The “100% Money Back Guarantee” comes with an asterisk, implying conditions.

Without easy access to these specific terms from the package display itself, clients might enter into agreements under a false impression of a no-questions-asked refund policy.

This lack of immediate transparency regarding critical terms can undermine trust.

Craftive.com Alternatives

Given the identified concerns with Craftive.com, particularly regarding the ambiguity of some services and the lack of comprehensive transparency, it’s prudent to explore alternative platforms that prioritize clear ethical standards, verified professionalism, and robust client support.

These alternatives offer services spanning design, development, and digital marketing, with varying business models and pricing structures.

  • Fiverr Bydrdiane.com Review

    • Key Features: Global marketplace for freelance services known as “Gigs”. Offers a vast range of digital services, including graphic design, web development, video editing, content writing, and digital marketing. Buyers can browse specific services, view freelancer portfolios, read reviews, and communicate directly. Secure payment system and milestone-based payments for larger projects.
    • Price: Project-based, starting from $5 for basic services. Prices vary significantly based on freelancer experience, service complexity, and deliverables.
    • Pros: Enormous talent pool, competitive pricing, direct communication, detailed freelancer profiles with client reviews and ratings, buyer protection policies.
    • Cons: Quality can vary widely. thorough vetting of freelancers is necessary. competition can make finding the right fit challenging for some.
    • Ethical Aspect: Highly transparent with public reviews and ratings, allowing users to choose freelancers based on their specific needs and verified track records. Focuses on individual service delivery.
  • Upwork

    • Key Features: A leading platform connecting businesses with freelance professionals and agencies. Supports both short-term tasks and long-term contracts. Offers robust tools for project management, time tracking, and secure payments. Includes various service categories like web and mobile development, design and creative, writing, sales and marketing.
    • Price: Hourly rates or fixed-price contracts. Rates depend on the freelancer’s expertise and location. Platform fees apply to both clients and freelancers.
    • Pros: Extensive network of professionals, flexible hiring options, strong project management tools, escrow service for payment protection, detailed freelancer profiles with work history and client feedback.
    • Cons: Can be more expensive than some other platforms for high-tier talent. the hiring process might be more involved for complex projects.
    • Ethical Aspect: Provides clear contractual agreements and payment protection. Focuses on matching businesses with verified professionals, enhancing trust and accountability.
  • 99designs

    • Key Features: Primarily a graphic design platform specializing in logo design, website design, brand identity, and packaging. Offers two main service models: design contests where multiple designers submit concepts and hiring a specific designer directly. Includes a money-back guarantee for design contests.
    • Price: Package-based for contests e.g., logo design contests start around $299. Direct hiring fees vary.
    • Pros: Access to a large community of designers, diverse design concepts through contests, professional quality outputs, clear pricing for packages.
    • Cons: Contest model can be time-consuming. not suitable for all types of design projects e.g., complex UI/UX. direct hiring can be pricier.
    • Ethical Aspect: Transparent contest rules and clear intellectual property transfer. The contest model provides clients with multiple options before committing to a final design.
  • Design Pickle

    • Key Features: A subscription-based graphic design service offering unlimited graphic design requests for a flat monthly fee. Ideal for businesses with ongoing design needs like social media graphics, banner ads, basic website elements, and marketing materials. Clients submit requests, and designers deliver within 1-2 business days.
    • Price: Monthly subscription, starting from approximately $499/month for standard graphic design. Higher tiers for more complex needs like custom illustrations.
    • Pros: Predictable monthly cost, unlimited revisions, consistent brand visuals, efficient for recurring design tasks, dedicated designer for some plans.
    • Cons: Not suitable for highly complex or strategic design projects e.g., large-scale branding campaigns. limited direct interaction with the designer.
    • Ethical Aspect: Clear subscription model with transparent pricing. Focuses on consistent, repeatable design services, ideal for businesses seeking ongoing support.
  • Dribbble

    • Key Features: While primarily a platform for designers to showcase their portfolios, Dribbble also features a job board where companies can post openings for full-time designers or freelance projects. It’s an excellent place to discover high-quality design talent directly. You can browse portfolios to find designers whose style matches your needs.
    • Price: Job postings have a fee. Freelancer rates vary.
    • Pros: Access to a curated community of talented designers, high visual quality of portfolios, direct hiring potential.
    • Cons: Not a managed service. clients need to handle vetting and project management themselves. primarily focused on design talent.
    • Ethical Aspect: A portfolio-driven platform that promotes transparent showcasing of work. Hiring is direct, fostering clear communication between client and designer.
  • Guru

    • Key Features: A freelance marketplace that allows businesses to find and hire freelancers for a wide range of services, including web development, programming, writing, design, and administrative support. Offers flexible payment terms fixed-price, hourly, task-based and secure payment processing.
    • Price: Varies by project and freelancer. Platform fees apply.
    • Pros: Wide variety of service categories, flexible payment options, safe pay protection, ability to post jobs or browse profiles.
    • Cons: Interface can be less intuitive than competitors. quality can be inconsistent. requires diligent freelancer vetting.
    • Ethical Aspect: Provides clear job posting and bidding mechanisms, along with payment protection, promoting fair transactions.
  • Toptal

    • Key Features: Focuses on providing access to the top 3% of freelance talent, primarily software developers, designers, and finance experts. Toptal rigorously vets its freelancers, ensuring high quality and expertise. Offers a strong matching service to connect clients with suitable talent.
    • Price: Generally higher than other freelance platforms due to the premium talent. Hourly rates vary based on expertise and role.
    • Pros: Exceptional talent quality, rigorous vetting process, quick matching with suitable professionals, flexible engagement models, ideal for critical and complex projects.
    • Cons: Significantly higher cost, not suitable for small businesses or those with limited budgets, less diverse range of services compared to broader marketplaces.
    • Ethical Aspect: Strong emphasis on quality control and professional integrity through their rigorous vetting process, ensuring clients receive top-tier, reliable service.

How to Cancel Craftive.com Subscription

When dealing with online service providers, understanding their cancellation policy is crucial.

While Craftive.com’s homepage prominently features “100% Money Back Guarantee” on several packages, the actual process and specific conditions for cancelling a subscription or receiving a refund are typically outlined in their Terms of Use or a dedicated refund policy page.

Given the asterisks next to their guarantee claims, it’s highly advisable to consult these legal documents.

Understanding the Cancellation Process

To cancel a Craftive.com service or subscription, you would generally need to: Icertis.com Review

  1. Review the Terms of Use/Privacy Policy: Craftive.com has links to “Terms of Use” and “Privacy Policy” in its footer. These documents are the primary source for understanding their cancellation, refund, and service termination clauses. Look for sections related to “Refund Policy,” “Service Termination,” or “Cancellation.”
  2. Contact Customer Service: The most direct way to initiate a cancellation is to contact their customer support. Craftive.com provides a “Contact Us” link and a toll-free number 13024401509 on their homepage. It’s recommended to contact them through both methods email and phone to create a clear record of your cancellation request.
  3. Provide Necessary Information: When contacting them, be prepared to provide your account details, order number, and a clear statement of your intention to cancel.
  4. Understand Refund Conditions: Pay close attention to any clauses that might limit or exclude refunds, such as:
    • Design Phase Completion: Some companies might not offer refunds once a certain percentage of the design work is completed or initial concepts have been presented and approved.
    • Time Limits: There might be a specific window e.g., within X days of purchase during which a refund is eligible.
    • Non-Refundable Services: Certain services e.g., third-party licenses, domain registrations, or “rush” fees might be explicitly non-refundable.
    • Reason for Cancellation: Some policies might require a specific reason for cancellation to qualify for a refund.

Importance of Written Communication

Always follow up phone conversations with an email summarizing the discussion and confirming your cancellation request.

This creates a written record, which can be invaluable in case of any disputes.

Include details like the date and time of the call, the name of the representative you spoke with, and the agreed-upon next steps.

Potential Challenges

Based on the general nature of online service providers with aggressive discounting and broad guarantees, potential challenges in cancellation might include:

  • Protracted Communication: Delays in response or multiple back-and-forth emails.
  • Strict Interpretation of Terms: Applying their terms of use very strictly, potentially denying refunds based on minor breaches of conditions.
  • Partial Refunds: Offering only a partial refund based on work already completed, even if the client is unsatisfied.

It’s crucial to approach the cancellation process methodically and with a clear understanding of the terms you agreed to when purchasing the service.

How to Cancel Craftive.com Free Trial

The Craftive.com homepage doesn’t explicitly mention a “free trial” for its services.

Instead, it lists various packages with discounted prices, such as the “Startup Logo Package” at $39 or the “Startup Website Package” at $99. These appear to be entry-level, paid services rather than trial offers.

Absence of Explicit Free Trial

If a free trial were offered, it would typically be highlighted as a way for potential clients to test the service or see initial design concepts without upfront payment.

The current pricing model suggests a direct purchase of a service package.

Therefore, the concept of “canceling a free trial” as it applies to many SaaS products or subscription services might not directly apply to Craftive.com. Geturebook.com Review

What to Do If You Interpret a Low-Cost Package as a “Trial”

If a client purchases a low-cost package e.g., the Startup Logo Package for $39 with the expectation of it being a low-risk “trial” that can be easily refunded if unsatisfied, they should refer to the “100% Money Back Guarantee” associated with those packages.

To “cancel” this type of low-cost engagement and potentially receive a refund, the process would be the same as a general cancellation:

  1. Consult the Terms of Use: Review the “Terms of Use” and any specific “Refund Policy” sections on the Craftive.com website. These documents will outline the exact conditions under which a refund is granted. Look for details on what constitutes dissatisfaction, timeframes for requesting a refund, and any non-refundable components.
  2. Contact Craftive.com Support: Reach out to their customer service via the toll-free number 13024401509 or the “Contact Us” form. Clearly state that you are requesting a refund based on the “100% Money Back Guarantee” and explain your reasons for dissatisfaction.
  3. Document Everything: Keep a record of all communications, including dates, times, names of representatives, and summaries of discussions. This documentation is vital for protecting your interests.

Key Considerations for “Money Back Guarantee”

Even if it’s not a “free trial” in the traditional sense, the “money back guarantee” serves a similar purpose of reducing perceived risk for the client.

However, as noted previously, the asterisk next to this guarantee on Craftive.com’s site strongly suggests that specific conditions apply. These conditions often include:

  • Timelines: A limited period within which a refund request can be made e.g., 7 days, 30 days.
  • Specific Criteria: The refund might be contingent on the client not having approved certain design phases or concepts.
  • Service Delivery: If a certain level of service has already been provided e.g., initial concepts delivered, revisions completed, the company might argue that the service has been rendered and therefore not fully refundable.

In summary, since Craftive.com does not appear to offer a traditional “free trial,” any “cancellation” in the early stages would fall under their “money back guarantee” policy, which necessitates careful review of their legal terms and direct communication with their support team.

Craftive.com Pricing

Craftive.com’s pricing strategy is built around offering aggressively discounted packages across its wide range of services.

This approach aims to make their services appear highly affordable and competitive in the market.

Understanding these price points and what they include or exclude is key to assessing their value proposition.

Logo Design Packages

  • Startup Logo Package:
    • Original: $79
    • Discounted: $39
    • Includes: 4 Logo Concepts, 3 Revisions, 2 Dedicated Designers, 48 Hours Turnaround Time, 100% Satisfaction/Unique/Money Back Guarantee, 100% Ownership Rights.
  • Silver Logo Package:
    • Original: $114
    • Discounted: $57
    • Includes: 6 Logo Concepts, 6 Revisions, FREE Icon Design, FREE Grayscale Format, FREE Color Options, FREE Vector Files, 4 Creative Designers, 48 Hours Turnaround Time, all guarantees and ownership rights.
  • Gold Logo Package:
    • Original: $179
    • Discounted: $89
    • Includes: 12 Logo Concepts, UNLIMITED Revisions, all freebies from Silver, FREE File Formats PSD, PDF, AI, JPEG, PNG, Stationery Design Business Card, Letterhead, Envelope, Invoice, 48 to 72 hours TAT, all guarantees and ownership rights.

These prices are significantly lower than what many professional design agencies or even experienced freelancers would charge for custom logo work, especially the “Gold” package with unlimited revisions and stationery design at just $89.

Website Design & Development Packages

  • Start Up Website Package:
    • Original: $399
    • Discounted: $99
    • Includes: 3 Page Website, 3 Banner Design, 5 Stock Photos, 1 jQuery Slider Banner, FREE Google Friendly Sitemap, Complete W3C Certified HTML, 48 to 72 hours TAT, Social Media Page Design Facebook, Twitter, YouTube, 100% Satisfaction/Unique/Money Back Guarantee.
    • Additional Costs: Mobile Responsive $100, CMS $100.
  • Professional Website Package:
    • Original: $799
    • Discounted: $399
    • Includes: 5 Unique URLs Website, CMS / Admin Panel Support, 8 Stock images, 5 Banner Designs, 1 jQuery Slider Banner, FREE Google Friendly Sitemap, Complete W3C Certified HTML, 48 to 72 hours TAT, Social Media Pages, Complete Deployment, all guarantees.
    • Additional Costs: Mobile Responsive $100.
  • Business Pro Website Package:
    • Original: $1299
    • Discounted: $649
    • Includes: 8-10 URLs Website, Conceptual and Dynamic Website, Online Payment Integration, Online Booking Tool, Content Management System, Mobile Responsive Website included, Custom Forms, Lead Capturing Forms, Striking Hover Effects, Newsletter Subscription, Newsfeed Integration, Social Media Integration, Search Engine Submission, 5 Stock Photos, 3 Unique Banner Design, 1 jQuery Slider Banner, Complete W3C Certified HTML, Social Media Design, Complete Deployment, 100% Unique Design/Money Back Guarantee.

The website packages are also priced remarkably low, especially considering features like CMS, online payment integration, and mobile responsiveness. Bit-gains.com Review

The fact that mobile responsiveness and CMS are add-ons for the lowest tier suggests that the $99 price point is for a very basic, static website.

Collateral, Video, and Social Media Packages

  • Startup Collateral Package: $99 Original $198
  • Classic Collateral Package: $199 Original $398
  • Premium Collateral Package: $399 Original $798
  • Startup Video Package 30 Sec: $499 Original $1598
  • Classic Video Package 60 Sec: $999 Original $2198
  • Premium Video Package 90 Sec: $1499 Original $2998
  • Startup Social Package: $99 Original $198
  • Classic Social Package: $129 Original $259
  • Premium Social Package: $159 Original $319

Price Analysis and Implications

The pricing strategy at Craftive.com is clearly designed to attract customers with extremely low initial costs and high perceived discounts.

While this can be a strong draw, potential clients should consider:

  • Quality vs. Cost: Such low prices can sometimes indicate a standardized, template-based approach rather than highly customized, strategic design work. It might also mean less experienced designers or a very fast, high-volume production model.
  • Hidden Costs/Upsells: As seen with the website packages, essential features are often add-ons, which can significantly increase the final cost. Clients should clarify all potential additional expenses upfront.
  • Sustainability of Business: How a business can sustain itself with such low prices for complex services is a question. It could involve outsourcing to low-cost regions or operating on very thin margins.
  • Value for Money: While cheap, if the end product doesn’t meet specific business needs, requires extensive revisions, or performs poorly e.g., a non-responsive website that was an add-on, the initial savings quickly diminish.

In conclusion, Craftive.com’s pricing is highly competitive on the surface, but a deeper look into the inclusions, exclusions, and potential for additional costs, combined with the general concerns about transparency, is necessary for a full value assessment.

Craftive.com vs. Industry Standards

Comparing Craftive.com to broader industry standards in web design, development, and digital marketing reveals both its competitive advantages and significant divergences.

Pricing Model

  • Craftive.com: Employs an aggressive, discounted package-based pricing model, with initial prices often appearing significantly lower than typical market rates. For instance, a basic logo for $39 or a 3-page website for $99 plus add-ons is far below what many established agencies or even highly-rated freelance professionals charge.
  • Industry Standard: Pricing generally varies significantly based on agency size, experience, location, project complexity, and the level of customization.
    • Logo Design: Professional logo design from reputable agencies can range from $500 to $5,000+ for small businesses, and upwards of $10,000 for complex corporate branding. Freelancers on platforms like Fiverr or Upwork might offer services from $50 to $500 for basic to mid-range quality.
    • Website Design/Development: A custom small business website can cost anywhere from $2,500 to $10,000. E-commerce or more complex sites easily go into the $10,000 to $50,000+ range. Hourly rates for developers often start from $50 and can go up to $200+ per hour depending on expertise.
  • Comparison: Craftive.com’s prices are significantly lower, potentially attracting clients seeking budget-friendly solutions. However, this raises questions about the scope, quality, and level of strategic input offered.

Service Inclusions and Quality

  • Craftive.com: Offers broad packages that include concepts, revisions, stock images, and basic functionalities. For websites, mobile responsiveness and CMS are often add-ons for lower tiers. Turnaround times are remarkably quick 48-72 hours for initial concepts.
  • Industry Standard:
    • Customization: Professional services emphasize custom solutions tailored to specific business goals, audience research, and brand strategy. This often involves extensive discovery phases, multiple rounds of detailed feedback, and iterative development.
    • Quality: High-quality design and development prioritize user experience UX, user interface UI, scalability, security, and search engine optimization SEO from the ground up. Mobile responsiveness and CMS are typically standard inclusions for any modern website.
    • Turnaround: While initial concepts can be quick, comprehensive design and development projects often take weeks to months to ensure quality, thorough testing, and client satisfaction.
  • Comparison: Craftive.com’s quick TAT and low prices might indicate a more template-driven or standardized approach rather than deep customization. Essential features being add-ons for basic packages also signal a potential for “nickel-and-diming” or a lack of comprehensive value in the base price.

Transparency and Credibility

  • Craftive.com: Provides internal testimonials and claims awards without readily verifiable external links. Lacks a clear “About Us” page with team details or a physical address. The “100% Money Back Guarantee” has an asterisk, implying conditions. The broad “Apps & Game Development” category without specific ethical clarification is a concern.
  • Industry Standard: Reputable agencies and freelancers often:
    • Display Client Case Studies: Detailed case studies with measurable results, not just short testimonials.
    • Showcase Verifiable Reviews: Links to third-party review platforms e.g., Clutch, G2, Trustpilot.
    • Have Transparent Team/Company Information: “About Us” pages with team bios, company history, mission, and physical addresses.
    • Clear Terms: Comprehensive and easily accessible terms of service, privacy policies, and refund policies without ambiguous asterisks.
    • Specialization and Ethical Stance: Many agencies specialize in niches e.g., e-commerce, B2B SaaS and clearly state their ethical guidelines or operational standards.
  • Comparison: Craftive.com falls short in providing industry-standard levels of transparency and third-party verification. The ambiguity around certain service categories, such as “Apps & Game Development,” also raises ethical questions that a reputable provider would proactively address.

Support and Post-Launch Services

  • Craftive.com: Lists a toll-free number and contact form. Post-launch support details are not prominently displayed on the homepage, though implied by features like CMS.
  • Industry Standard: Professional services typically offer:
    • Dedicated Account Managers: For consistent communication.
    • Post-Launch Support and Maintenance: Ongoing technical support, security updates, backups, and performance monitoring.
    • Training: For CMS usage and content management.
    • Analytics and Reporting: Providing data on website performance and user engagement.
  • Comparison: The level of post-launch support and ongoing client relationship management at Craftive.com is not clearly articulated, which is a common concern for low-cost, high-volume service providers.

In essence, while Craftive.com offers highly accessible price points, it deviates from industry standards in terms of comprehensive transparency, verifiable quality assurance, and the depth of strategic partnership typically expected from professional design and development agencies.

This suggests that clients need to weigh the significant cost savings against potential compromises in customization, ethical considerations, and long-term support.

FAQ

What is Craftive.com?

Craftive.com is an online service provider offering a range of digital design and development services, including logo design, website design and development, animated video production, social media design, and collateral design.

How long has Craftive.com been in business?

Based on their homepage, Craftive.com claims to have “6 years of impeccable experience” in the industry.

What types of services does Craftive.com offer?

Craftive.com offers custom logo design, website design, website development, animated video production, brochure design, social media design, stationery design, responsive web design, apps & games development, content writing, and search engine optimization SEO. Myneonpop.com Review

Is Craftive.com affordable?

Craftive.com presents highly discounted pricing packages, making their services appear very affordable.

For example, a basic logo package is listed at $39 and a startup website package at $99 before potential add-ons.

Does Craftive.com offer a money-back guarantee?

Yes, Craftive.com prominently features a “100% Money Back Guarantee” on many of its packages, though it is often accompanied by an asterisk, implying specific terms and conditions apply.

Where can I find Craftive.com’s terms and conditions?

Links to “Terms of Use,” “Privacy Policy,” “Disclaimer,” and “Sitemap” are located in the footer section of the Craftive.com website.

Does Craftive.com offer “Apps & Game Development”?

Yes, “Apps & Game Development” is listed among their portfolio categories and services.

However, specific details about the types of apps or games developed are not prominently displayed on the homepage.

How quickly does Craftive.com deliver projects?

Craftive.com advertises quick turnaround times TAT, often stating 48-72 hours for initial concepts or basic website deployments, and 4-6 weeks for animated video projects.

Can I get ownership rights to my designs from Craftive.com?

Yes, Craftive.com states that 100% ownership rights are included with their logo design packages.

Are mobile responsive websites included in Craftive.com’s packages?

For the “Start Up Website Package,” mobile responsiveness is an additional cost of $100. It is included in higher-tier website packages like the “Business Pro Website Package.”

Is a Content Management System CMS included with Craftive.com’s websites?

A CMS is an additional $100 for the “Start Up Website Package.” It is included in the “Professional Website Package” and “Business Pro Website Package.” Voyomassage.com Review

How can I contact Craftive.com?

Craftive.com provides a “Contact Us” link and a toll-free number 13024401509 on its homepage for client inquiries.

Does Craftive.com have a physical address listed?

No, a physical business address is not prominently displayed on the Craftive.com homepage.

Are the testimonials on Craftive.com independently verified?

The testimonials on Craftive.com’s homepage are direct quotes from clients, but they do not link to external, independently verifiable review platforms.

Does Craftive.com offer SEO services?

Yes, Search Engine Optimization SEO is listed as one of the design services in the footer of their website.

What kind of social media design does Craftive.com provide?

Craftive.com offers packages for social media design, including cover photo design, profile picture design, welcome page design, and designs for platforms like Facebook, Twitter, and YouTube.

What is included in Craftive.com’s Gold Logo Package?

The Gold Logo Package includes 12 logo concepts, unlimited revisions, free icon design, grayscale format, color options, various file formats PSD, PDF, AI, JPEG, PNG, vector files, and stationery design Business Card, Letterhead, Envelope, Invoice.

Does Craftive.com offer content writing services?

Yes, content writing is listed under the “Design Services” section in the footer of their website.

Are there any hidden fees with Craftive.com’s pricing?

While their initial package prices are low, essential features like mobile responsiveness and CMS are listed as additional costs for lower-tier website packages, which could be considered hidden or unstated upfront by some clients.

Does Craftive.com offer services related to specific industries?

Yes, their footer includes links to logo design categories for various industries such as Finance Logo Design, Food Logo Design, Pharmaceutical Logo Design, and Real Estate Logo Design.



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