Based on looking at the website Creative-cables.com.au, it appears to be a legitimate online retailer specializing in custom lighting components and ready-to-use pendant lighting solutions for the Australian market.

They offer a wide array of products, from fabric cables and ceiling roses to lamp holders and LED bulbs, allowing customers to design unique lighting fixtures.

The site emphasizes its Italian-made components and claims to have the largest collection of fabric cable colors and styles in Australia and New Zealand.

This focus on customization and a broad product range seems to be their core offering, catering to both DIY enthusiasts and professionals seeking unique lighting solutions. Rayconglobal.com Reviews

Their website highlights special offers and provides detailed descriptions of their products, aiming to instill confidence in their offerings.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Creative-cables.com.au Review & First Look

Upon an initial review, Creative-cables.com.au presents itself as a dedicated platform for bespoke lighting components and solutions. Fantasticspins.com Reviews

The website’s design is clean and navigable, with clear categories for their diverse product range.

The “Discover more” and “DESIGN YOUR OWN” calls to action prominently highlight their focus on customization.

Website Navigation and User Experience

The site features a straightforward menu with categories like “Fabric cables,” “Ceiling roses,” “Lamp holders,” “Light Bulbs,” “Lampshades,” and “Wall fixtures.” This organization makes it relatively easy to browse specific components.

Intuitive Layout: The main navigation is clear, with logical grouping of products.
Product Filtering: While not explicitly detailed, the ability to select components suggests filtering options might be available within categories.
Mobile Responsiveness: A good e-commerce site should be responsive across devices, ensuring a consistent user experience whether on a desktop, tablet, or smartphone.

Product Range and Variety

Creative-cables.com.au boasts an impressive catalog of lighting components.

From various types of fabric cables cotton, linen, rayon, jute, glitter to different styles of ceiling roses cylindrical, multi-hole, the selection is extensive. Dopper.com Reviews

Fabric Cables: Over 300+ styles of fabric cables are claimed, including twisted, glitter, cotton, linen, and jute. This vast selection allows for significant aesthetic customization.
Components: They offer a comprehensive range of electrical components such as:
- Ceiling roses 1-hole, 2-hole, 3-hole, 4-hole, 5-hole, extra-large
- Lamp holders E27, for bare bulb, with switches
- Light bulbs LED, incandescent globes, designer light globes
- Lighting accessories extensions, height regulators, cable clamps, switches, dimmers, plugs
Ready-to-Use Solutions: Beyond individual components, they also provide “ready to use pendant lighting” and “plug-in pendant lighting” for those who prefer pre-assembled options.

Creative-cables.com.au Features

The website highlights several key features that enhance the customer experience and differentiate their offerings in the Australian lighting market.

Customization Options

One of the standout features is the emphasis on customization, allowing customers to design their own lighting fixtures.

The “Configurator” tool is a central element of this offering.

“DESIGN YOUR OWN” Tool: This feature allows users to combine various components to create unique pendant lights, ceiling lights, wall lights, and plug-in lamps.
Mix and Match: Customers can mix and match ceiling roses, lamp holders, and fabric cables to achieve their desired aesthetic.
Variety of Materials and Finishes: Components are available in metal, ceramic, and various fabric types, with finishes such as gloss white, black, grey, terracotta, and dove. This ensures compatibility with diverse interior design styles—minimal, Scandinavian, industrial, or classic.

Italian-Made Quality and Local Stock

Creative-cables.com.au proudly states that their fabric cables are “100% made in Italy exclusively for Creative Cables.” This suggests a focus on quality and craftsmanship.

“Made in Italy” Assurance: This origin can often be associated with higher quality and design standards in the electrical and design industries.
Australian and New Zealand Presence: They claim to have the “largest collection of fabric cable colours and styles in Australia and New Zealand,” indicating a strong local presence and commitment to these markets.
Local Stock: The mention of “stock in Australia” and the option for “express shipping to your location including Gold Coast, Sydney, Melbourne and Adelaide” implies efficient delivery times and readily available products.

Educational Resources and Support

The website also provides resources to assist customers with their lighting projects. Fourthwall.com Reviews

Video Tutorials: Mention of “Video Tutorial – Creative-Cables AU” indicates they offer visual guides, which can be invaluable for DIY assembly.
“Illuminate me – Free Lighting Consultation”: This service suggests a commitment to customer support and guidance, helping users make informed choices for their lighting needs.
B2B for Professionals: This indicates they cater to trade customers, suggesting a robust infrastructure to handle larger or recurring orders.

Creative-cables.com.au Pros & Cons

Understanding the strengths and weaknesses of Creative-cables.com.au can help potential customers make an informed decision.

Pros

Creative-cables.com.au excels in several areas, particularly its extensive product range and focus on customization.

Extensive Customization: The ability to design unique lighting fixtures using their configurator is a significant advantage. This allows for personalized home decor that mass-produced items cannot offer.
Wide Product Selection: With over 300 fabric cable styles and a variety of components like ceiling roses, lamp holders, and LED bulbs, customers have numerous options to choose from.
Quality Components: The “100% made in Italy” claim for their fabric cables suggests a commitment to high-quality materials and manufacturing.
Local Stock and Fast Shipping: Having stock in Australia and offering express shipping to major cities Gold Coast, Sydney, Melbourne, Adelaide means quicker delivery times compared to international suppliers.
Educational Resources: Video tutorials and free lighting consultations add value by supporting DIY projects and guiding design choices.
Competitive Pricing: The website shows significant discounts e.g., 40% off ceiling rose kits, 25% off ceramic pendant lights, indicating competitive pricing for quality components. For example, a “Cylindrical metal 5-hole ceiling rose kit: Gloss White” is listed at $17.40 down from $29.00.

Cons

While the site has many strengths, there are potential areas where some users might find limitations, though these are not necessarily deal-breakers.

DIY Skill Requirement: For those opting for component-based customization, some level of DIY or electrical knowledge is implied for assembly, especially since the “ceiling rose does not come attached and is instead added to the pendant by your electron on installation.” While they offer pre-wired options, the DIY route requires careful attention to electrical safety.
Shipping Costs: While the website mentions “Shipping $0.00” initially, this might be a placeholder or for certain conditions. Actual shipping costs could vary based on order size and destination, which isn’t immediately transparent on the homepage.
Online-Centric Model: While they mention a “lighting store in Brisbane,” the primary focus seems to be online. Some customers might prefer a more hands-on shopping experience for electrical components.

Creative-cables.com.au Alternatives

For those exploring other options in the Australian lighting component market, several alternatives offer varying degrees of customization, product ranges, and pricing.

Specialist Lighting Component Suppliers

These are direct competitors focusing on similar niche markets. Gologica.com Reviews

Fat Shack Vintage: Known for vintage and industrial lighting, they offer a range of components including fabric cables, lamp holders, and ceiling roses. Their style often leans towards exposed bulbs and metallic finishes.
Beacon Lighting: While a larger chain with more general lighting solutions, Beacon Lighting does carry some components and a wide range of ready-made pendant lights. Their strength is accessibility with numerous physical stores.
Zest Lighting: An online retailer specializing in designer lighting, including a selection of pendant lights and some components for customization. They often stock replica designs of popular high-end fixtures.

General Electrical Suppliers

For basic electrical components, general hardware and electrical stores can be an alternative, though their aesthetic options might be limited.

Bunnings Warehouse: A major hardware chain that offers a wide range of basic electrical components, including cables, plugs, and light fittings. Their selection for aesthetic customization is typically less specialized.
Local Electrical Wholesalers: These businesses primarily cater to tradespeople but often sell to the public. They will have standard electrical cables and fittings, but the design-focused variety seen on Creative-cables.com.au will be minimal.

International Retailers with consideration for shipping

While international options exist, shipping costs and times can be significant factors for Australian customers.

Alibaba/AliExpress: For bulk purchases or very low-cost components, these platforms offer a vast array of products, but quality can be inconsistent, and shipping times are often very long.
Specialty European/US Stores: Some boutique lighting component stores in Europe or the US might offer unique designs, but international shipping can be prohibitive for smaller orders.

Creative-cables.com.au Pricing

Creative-cables.com.au appears to offer competitive pricing, especially with the discounts advertised directly on their homepage.

The pricing structure is clear per component, allowing customers to budget for their custom lighting projects.

Component Pricing Examples

The website showcases several products with clear pricing, often with significant discounts. Lensesonline.co.nz Reviews

Cylindrical metal 5-hole ceiling rose kit: Gloss White: Originally $29.00, discounted to $17.40 -40%.
Cylindrical metal 4-hole ceiling rose kit: Gloss White: Originally $28.00, discounted to $16.80 -40%.
Cylindrical metal 3-hole ceiling rose kit: Gloss White: Originally $25.00, discounted to $15.00 -40%.
Cylindrical metal 2-hole ceiling rose kit: Gloss White: Originally $23.50, discounted to $14.10 -40%.
Cylindrical metal ceiling rose kit 1-hole: Gloss White: Originally $23.00, discounted to $13.80 -40%.
Cylindrical metal E27 lamp holder kit: Gloss White: Originally $15.00, discounted to $9.00 -40%.
Ceramic Bottle Pendant Light Terracotta/Dove: Originally $170.00, discounted to $127.50 -25%.
Fabric Cable Sample: $2.00 each.
Standard Fabric Cables e.g., RC04 Black Solid Round Cotton, RN01 Natural Neutral Round Linen: $9.50.
Electrical Plug Male 3 pin socket AU Side entry: $10.00.
Cable clip clamp: $1.50.

Value Proposition

The pricing, combined with the customization options and “Made in Italy” quality, suggests a strong value proposition.

For customers seeking unique, design-focused lighting, the ability to select specific components at these price points is appealing.

The discounts offered indicate a strategy to attract customers and make their specialized products more accessible.

DIY Savings: By allowing customers to assemble their own lights, there’s potential for cost savings compared to purchasing fully assembled, designer fixtures.
Bespoke vs. Off-the-Shelf: The pricing positions them as a premium option compared to basic hardware store components, but a more affordable and customizable alternative to high-end designer lighting brands.

Creative-cables.com.au vs. Competitors

When comparing Creative-cables.com.au to other lighting suppliers in Australia, several factors differentiate their offering.

Creative-cables.com.au’s Distinct Edge

Creative-cables.com.au stands out primarily for its deep specialization in customizable lighting components and its claim of offering the largest range of fabric cables locally. Firstcry.ae Reviews

Unrivaled Cable Selection: With over 300 fabric cable styles, they likely surpass most competitors in the sheer variety of colors, textures, and materials available. This is a significant draw for designers and DIYers focused on aesthetic detail.
“Made in Italy” Quality Focus: Their emphasis on Italian-made components differentiates them from mass-produced alternatives, suggesting a higher standard of design and durability.
Dedicated Customization Platform: The “Configurator” tool and the clear promotion of “DESIGN YOUR OWN” empowers customers in a way that many general lighting stores do not.
Specialized Consultation: The “Illuminate me” free consultation service positions them as experts in bespoke lighting design, offering personalized advice not typically found at larger retailers.

Comparison with Major Retailers e.g., Beacon Lighting, Bunnings

Beacon Lighting: While Beacon offers a wide range of ready-made lighting fixtures and some basic components, their focus is on general home lighting. They lack the extensive customization tools and the sheer variety of fabric cables that Creative-cables.com.au provides. Beacon’s strength is its physical store presence and broader appeal.
Bunnings Warehouse: As a hardware giant, Bunnings provides basic electrical fittings and cables at competitive prices. However, their selection is geared towards utility and DIY repairs, not aesthetic customization. The design-oriented components and bespoke feel of Creative-cables.com.au are absent.

Comparison with Niche Online Stores e.g., Fat Shack Vintage, Zest Lighting

Fat Shack Vintage: This competitor shares a similar design-centric approach, often focusing on vintage and industrial styles. They also offer components for custom lighting. However, Creative-cables.com.au’s claim of the largest fabric cable range and their direct Italian manufacturing link might give them an edge in that specific product category.
Zest Lighting: Primarily a retailer of designer lighting, including replicas. While they offer some unique fixtures, their component range for full customization is likely less comprehensive than Creative-cables.com.au’s. Zest caters more to those seeking a complete, stylish fixture rather than building one from scratch.

In summary, Creative-cables.com.au carves out a strong niche by providing an unparalleled selection of high-quality, Italian-made components with robust customization tools, making it a go-to for those who value unique design and personalization in their lighting.

How to Shop for Creative-cables.com.au Products

Shopping on Creative-cables.com.au seems straightforward, designed to guide customers through their vast catalog of components and ready-to-assemble options.

Browsing and Selecting Products

The website’s categories are organized to facilitate easy navigation, whether you’re looking for specific parts or inspiration.

Category Navigation: Start by exploring the main menu: “Fabric cables,” “Ceiling roses,” “Lamp holders,” “Light Bulbs,” “Lampshades,” and “Wall fixtures.” This is ideal if you know exactly what type of component you need.
“DESIGN YOUR OWN” Section: For those looking to create a complete custom fixture, the “DESIGN YOUR OWN” section likely linked to the “Configurator” would be the starting point. This interactive tool would guide you through selecting each part.
“Best Seller – View All”: This section can offer insights into popular items and serve as a good starting point for new customers. Items like the “Fabric Cable Sample” are a smart way to test colors and textures before committing to a larger purchase.
“New Limited special offer”: Keep an eye on these sections for discounted items, which are prominently displayed on the homepage.

Customization Process

For those using the configurator, the process likely involves step-by-step selections:

Choose your fixture type: Pendant light, wall light, etc.
Select a ceiling rose: Material, number of holes, finish.
Pick your fabric cable: Color, style round, twisted, material cotton, linen, rayon, jute. They offer samples for tactile evaluation.
Select a lamp holder: Type E27, material, finish, and whether it’s for a bare bulb or needs a shade.
Add a light bulb: LED options, designer bulbs, specific wattages.
Include accessories: Dimmers, switches, cable clamps.

Checkout Process

The shopping cart and checkout process appear standard for e-commerce sites. Goeasyonline.com.au Reviews

Cart Overview: The “Cart 0” indicator at the top right clearly shows your cart status.
Pricing Transparency: Prices are listed as “tax included,” which simplifies budgeting.
Shipping Information: While “Shipping $0.00” is shown initially, it’s crucial to check the full shipping policy during checkout for actual costs, especially for larger orders or specific delivery locations within Australia.
Payment Options: Standard payment gateways are expected.

Creative-cables.com.au After-Sales Support

A key aspect of any online shopping experience is the availability and quality of after-sales support.

Creative-cables.com.au seems to provide several avenues for customer assistance.

Customer Service Channels

The website lists various ways to get help and information:

FAQ & Services: This section is typically the first stop for common queries regarding orders, shipping, returns, and product usage.
“Illuminate me – Free Lighting Consultation”: This is a proactive support feature, allowing customers to receive expert advice before or after purchase, which can help with design challenges or technical queries.
Contact Information: While not explicitly displayed on the homepage, a dedicated “Contact us” page or section is standard for e-commerce sites, likely providing email addresses, phone numbers, or contact forms for direct inquiries.
“Video Tutorial – Creative-Cables AU”: These tutorials serve as self-help resources for assembly and installation, reducing the need for direct customer service for common issues.
“Sales Information”: This section would detail policies on shipping, payments, returns, and warranties, which are crucial for after-sales support.

Warranty and Returns Policy

While specific details are not on the homepage, a reputable e-commerce site will have clear policies regarding returns and warranties.

Product Quality Assurance: Given the “Made in Italy” claim, it’s expected that products come with a certain level of quality assurance. Customers should look for warranty information on individual products or within the Sales Information section.
Return Process: A clear and accessible return policy is essential for customer satisfaction. This should detail conditions for returns e.g., faulty items, change of mind, timeframe, and process e.g., return authorization, shipping instructions.
Faulty Items: Australian consumer law dictates that products must be fit for purpose and of acceptable quality. Creative-cables.com.au would be obligated to address faulty items through repair, replacement, or refund.

Creative-cables.com.au Sustainability and Ethics

Given the increasing global awareness of ethical manufacturing and sustainable practices, it’s worth considering how Creative-cables.com.au might align with these principles, based on available information. Thenile.co.nz Reviews

Material Sourcing and Manufacturing

The prominence of “100% made in Italy” for their fabric cables is a key indicator of their manufacturing philosophy.

European Standards: Manufacturing in Italy often implies adherence to stricter environmental and labor regulations compared to some other global manufacturing hubs. This can translate to better labor practices and potentially lower environmental impact.
Durable Materials: The use of metal and ceramic components, described as “durable materials,” suggests a focus on product longevity. Durable products reduce waste by minimizing the need for frequent replacements.
Fabric Cables: The wide range of fabric cables, including natural materials like cotton, linen, and jute, could indicate an effort towards more sustainable material choices, depending on their sourcing and processing methods.

Energy Efficiency and LED Technology

Their emphasis on LED bulbs is a strong positive for sustainability.

LED Lightbulbs: The website highlights “LED lightbulb technology” and “Designer light globes that are energy efficient.” LEDs consume significantly less electricity and have a much longer lifespan than traditional incandescent bulbs, leading to reduced energy consumption and less waste.
Dimmers: The mention of “LED dimmer” also encourages energy efficiency, allowing users to control light output and further conserve energy.

Longevity and Repairability

The modular nature of their products inherently supports longevity and repairability.

Component-Based System: By offering individual components, Creative-cables.com.au allows users to replace a single faulty part e.g., a lamp holder or cable rather than discarding an entire fixture. This modularity extends product life and reduces waste.
DIY Assembly: Empowering customers with DIY assembly or offering pre-wired options can foster a greater understanding and appreciation for the product, potentially leading to better care and maintenance.

While the website doesn’t explicitly detail their sustainability policies e.g., carbon footprint, waste management, the focus on durable, modular, and energy-efficient components, combined with European manufacturing, suggests an inherent leaning towards more responsible production and consumption practices.

Frequently Asked Questions

What is Creative-cables.com.au?

Creative-cables.com.au is an Australian online retailer specializing in custom lighting components and ready-to-use pendant lighting solutions, offering a wide range of fabric cables, ceiling roses, lamp holders, light bulbs, and accessories. Thewhisperingpages.com Reviews

Where are Creative Cables products made?

Based on the website, their fabric cables are “100% made in Italy exclusively for Creative Cables,” suggesting a focus on European manufacturing standards for core components.

Does Creative-cables.com.au offer international shipping?

The website mentions express shipping within Australia to major cities like Gold Coast, Sydney, Melbourne, and Adelaide.

It does not explicitly state international shipping options, implying a primary focus on the Australian and New Zealand markets.

Can I design my own light fixture on Creative-cables.com.au?

Yes, the website prominently features a “DESIGN YOUR OWN” section and a “Configurator” tool, allowing customers to customize their lighting fixtures by selecting various components.

What types of fabric cables does Creative-cables.com.au offer?

They offer over 300 styles of fabric cables, including twisted, glitter, cotton, linen, rayon, and jute, in a wide range of colors. Spacycles.co.uk Reviews

Are the prices on Creative-cables.com.au inclusive of tax?

Yes, the website clearly states, “Prices are tax included,” indicating that all displayed prices are the final cost before shipping.

Does Creative-cables.com.au offer free shipping?

The homepage initially shows “Shipping $0.00,” but it’s important to check the full shipping policy during checkout as conditions for free shipping may apply or costs may vary based on order size and destination.

Do I need electrical experience to assemble Creative Cables products?

Some products, particularly the component kits, require assembly, and the website states that the “ceiling rose does not come attached and is instead added to the pendant by your electron on installation,” suggesting that electrical work is involved.

They do offer pre-wired options for less experienced users.

What kind of light bulbs do they sell?

Creative-cables.com.au sells LED light bulbs, incandescent globes, and designer light globes, with a focus on energy-efficient LED technology. Finishmymathclass.com Reviews

Can I get a sample of fabric cable before purchasing?

Yes, they offer “Fabric Cable Sample” for purchase at $2.00 each, allowing customers to evaluate colors and textures.

Does Creative-cables.com.au have a physical store?

Yes, the website mentions visiting their “lighting store in Brisbane,” indicating a physical retail presence in addition to their online shop.

What is the “Illuminate me” service?

“Illuminate me” is a “Free Lighting Consultation” service offered by Creative-cables.com.au, providing expert advice to customers on their lighting projects.

Does Creative-cables.com.au cater to businesses or professionals?

Yes, they have a “B2B for Professionals” section, indicating they cater to trade customers and larger orders.

Are there video tutorials available for product assembly?

Yes, the website lists “Video Tutorial – Creative-Cables AU,” suggesting they provide visual guides to assist with product assembly and installation. Poltronesofa.com Reviews

What payment methods does Creative-cables.com.au accept?

Specific payment methods are not detailed on the homepage, but as a standard e-commerce platform, they likely accept common payment gateways like credit/debit cards and potentially PayPal.

How long does shipping take from Creative-cables.com.au?

While specific timelines are not on the homepage, the mention of “express shipping to your location” and “stock in Australia” implies relatively fast delivery within Australia compared to international suppliers.

Can I return products to Creative-cables.com.au?

A reputable e-commerce site will have a return policy.

Customers should check the “Sales Information” or FAQ section on their website for details on their return policy and conditions.

Do they offer multi-hole ceiling roses?

Yes, the website advertises “Cylindrical metal 5-hole ceiling rose kit,” “4-hole,” “3-hole,” “2-hole,” and single-hole options, as well as “Multi-hole ceiling roses” more broadly. Tlscontact.com Reviews

What are “S14 System Components”?

The “S14 System” refers to a specific range of products or a modular lighting system offered by Creative-cables.com.au, which includes S14 Lamps and S14 Components and accessories.

Does Creative-cables.com.au sell dimmers?

Yes, the website mentions “lamp dimmers” and “LED dimmers” as part of their component catalog, allowing for adjustable light ambiance.

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