Crosscountrymovers.info Review

Based on checking the website Crosscountrymovers.info, this review aims to provide a comprehensive look at its legitimacy and ethical considerations.

While the site presents itself as a professional moving service with nearly a decade of experience, a deeper dive reveals several red flags that warrant caution.

The primary concern revolves around a lack of verifiable operational details and inconsistencies in its online presence, which are crucial for a service that handles personal belongings.

Here’s an overall review summary:

• Website Professionalism: The site appears professionally designed with clear service descriptions.
• Contact Information: Offers a phone number and email address.
• Physical Address: Provides a physical office address in Philadelphia, PA.
• Licenses & Insurance: Claims to be fully licensed and registered with the U.S. DOT No. 2780116 and MC 925601.
• Customer Testimonials: Features several glowing customer reviews directly on the homepage.
• “Trusted Partners”: This section is present but conspicuously empty on the homepage, which is a significant oversight for a business claiming strong partnerships.
• Review Verification: The “Moving Reviews” link directs to oldcrossmovers.reviwer.com/reviews/, which is a suspicious, non-standard domain for customer reviews, raising questions about the authenticity of the testimonials.
• Transparency: Lacks detailed information about its team, management, or clearer proofs of its “nearly 10 years of experience.”
• Payment & Pricing: While offering a “Free Instant Quote,” the site doesn’t elaborate on pricing models beyond general factors like distance and weight, which is standard but could benefit from more transparency.

Given these points, while Crosscountrymovers.info presents a façade of reliability, the unverified nature of its reviews, the empty “Trusted Partners” section, and the use of a dubious third-party review domain significantly undermine its credibility.

When entrusting a company with your personal possessions, especially for cross-country moves, transparency and verifiable legitimacy are paramount.

For these reasons, proceeding with caution, if at all, is strongly advised.

It is crucial to verify all claims independently before engaging their services.

Here are some ethical and reputable alternatives for moving services, focusing on transparency and reliability:

Best Alternatives for Moving Services:

1. United Van Lines

   

   • Key Features: Full-service moving, packing, unpacking, storage solutions, car shipping, excellent tracking. Known for extensive network and experienced crews.
   • Average Price: Varies widely based on distance, weight, and services. Long-distance moves can range from $3,500 – $10,000+.
   • Pros: Highly reputable, comprehensive services, strong insurance options, professional handling of belongings, good customer support.
   • Cons: Can be more expensive than budget options, may have less flexibility on scheduling during peak season.

2. Atlas Van Lines

   • Key Features: Global moving services, corporate relocation, specialized transport for high-value items, advanced logistics, temporary storage.
   • Average Price: Similar to United Van Lines, with costs varying based on move complexity. Typically $3,000 – $9,000+ for cross-country.
   • Pros: Reliable, experienced, strong focus on customer satisfaction, good for complex moves, global reach.
   • Cons: Premium pricing, less suitable for very small moves, booking requires advance notice.

3. North American Van Lines

   • Key Features: Personalized moving plans, packing services, crating for fragile items, household goods transportation, extensive network of agents.
   • Average Price: Competitive with other major carriers, typically $3,000 – $10,000+ for cross-country moves.
   • Pros: Flexible service options, strong customer reviews, good for both residential and commercial moves, transparent quoting process.
   • Cons: Customer service can vary by agent, some regional differences in service quality.

4. Bekins Van Lines

   • Key Features: Residential moving, corporate relocation, military moves, storage solutions, packing supplies, specialized senior moving services.
   • Average Price: Mid-range to high-end, depending on services. A cross-country move often costs $2,500 – $8,000+.
   • Pros: Long-standing reputation, attentive customer service, good for specialized moves, strong focus on care and reliability.
   • Cons: Availability can be limited in some rural areas, quotes may require in-home estimate.

5. U-Pack

   • Key Features: “You pack, we drive” service, container-based moving, affordable for DIY movers, no hidden fees, flexible delivery.
   • Average Price: Significantly cheaper than full-service movers, often $1,500 – $4,000 for cross-country, depending on container size.
   • Pros: Cost-effective, good for those who want to pack themselves, less labor-intensive than U-Haul, transparent pricing.
   • Cons: Requires self-packing and loading/unloading, less suitable for those needing full assistance.

6. PODS

   • Key Features: Portable storage containers, flexible scheduling, local and long-distance moving, secure storage facilities.
   • Average Price: Varies based on container size, rental duration, and distance. Typically $2,000 – $6,000 for cross-country moves.
   • Pros: Great flexibility, ideal for staged moves or temporary storage, secure and weather-resistant containers.
   • Cons: Requires self-packing and loading/unloading, can be expensive for very long-term rentals.

7. Mayflower Transit

   • Key Features: Full-service moving, packing, unpacking, debris removal, custom crating, vehicle transport, storage options.
   • Average Price: On the higher end, similar to United Van Lines. Expect $3,500 – $11,000+ for cross-country moves.
   • Pros: Highly reputable, strong focus on customer satisfaction, professional crews, extensive service offerings.
   • Cons: Can be premium-priced, booking availability can be tight during peak seasons, less flexible for budget-conscious movers.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Crosscountrymovers.info Review & First Look

When you land on Crosscountrymovers.info, the immediate impression is one of professional competence.

The layout is clean, the call to action for a “Free Instant Quote” is prominent, and they boast “nearly 10 years of experience” in the moving industry.

They highlight key services like Commercial Moves, Local Moves, Long Distance Move, Packaging & Unpacking, Special Moves, and Storage Solutions.

This initial facade is designed to instill confidence, promising a “smooth, stress-free experience.”

However, a critical eye quickly uncovers several areas that raise concerns. Longtallsally.com Review

While the website presents a robust list of services and professional imagery, the lack of verifiable depth is notable.

For a company claiming extensive experience, there’s a surprising absence of detailed case studies, client portfolios beyond a few vague testimonials, or a more comprehensive “About Us” section detailing their history, leadership team, or company milestones. This isn’t just about aesthetics. it’s about transparency and trust.

In an industry where reliability is paramount, a strong, transparent digital footprint is non-negotiable.

Initial Impressions and Claims

The homepage is quick to assert reliability and professionalism, stating that these are “key to ensuring your belongings are handled with care and delivered safely.” They emphasize their “highly trained staff” and “very competitive rates.” This is standard marketing language, but for a service that requires such high levels of trust, it needs to be backed by verifiable proof.

The “Trusted Partners” Enigma

One of the most perplexing elements on the homepage is the section titled “Our Trusted Partners Here.” This area, ostensibly meant to showcase affiliations or collaborations that lend credibility, is conspicuously empty. Temu.com Review

For a company that prides itself on “nearly 10 years of experience” and exceptional services, the absence of any listed partners in a dedicated section is a significant red flag.

Trust in the moving industry is built on networks, alliances, and verified associations.

An empty partner section suggests either a lack of genuine partnerships or a failure to properly maintain their website, neither of which inspires confidence.

The Problematic “Moving Reviews” Link

Perhaps the most glaring issue undermining the website’s legitimacy is the “Moving Reviews” link found in the footer.

Instead of directing to a well-known, independent review platform like Google Reviews, Yelp, or even a dedicated sub-domain on their main site, it points to https://oldcrossmovers.reviwer.com/reviews/. This URL immediately triggers suspicion for several reasons: Pandalondon.com Review

• Non-Standard Domain: reviwer.com note the misspelling of ‘reviewer’ is not a common or recognized review aggregation platform.
• Sub-Domain ‘oldcrossmovers’: This prefix suggests a potential previous iteration or a fabricated, isolated review page.
• Lack of Independent Verification: Reviews on such a custom, potentially manipulated platform cannot be independently verified, making their authenticity highly questionable. In fact, a quick check of reviwer.com suggests it’s a generic, likely disreputable review platform designed for generating fake testimonials. This alone is sufficient to raise significant concerns about the honesty and transparency of Crosscountrymovers.info.

When you’re dealing with a company that will be handling your personal property, trust is everything.

If the very testimonials meant to build that trust are questionable, it’s a critical flaw.

crosscountrymovers.info Features and Services Breakdown

Crosscountrymovers.info lists a comprehensive array of services, aiming to cater to a wide range of moving needs.

While the website presents these services clearly, the overarching concern remains the lack of verifiable trust signals. It’s one thing to list features. Yazen.com Review

It’s another to deliver them with the professionalism and integrity expected in the moving industry.

Service Offerings

The website outlines six primary service categories:

• Commercial Moves: “Professional commercial moving services to ensure a smooth, efficient transition for your business with minimal downtime and maximum care.”
• Local Moves: “Reliable local moving services for a seamless and stress-free relocation.”
• Long Distance Move: “Reliable long distance moving services to ensure a smooth and timely relocation, no matter the distance.”
• Packaging & Unpacking: “Comprehensive packaging and unpacking services to ensure your belongings are securely packed and quickly settled into your new home or office.”
• Special Moves: “Expert special moving services for delicate items, antiques, or oversized equipment.”
• Storage Solutions: “Secure and convenient storage solutions for your belongings. Whether short-term or long-term, we offer safe, accessible storage options tailored to your needs.”

These are standard offerings for a full-service moving company.

The descriptions are concise and highlight benefits like “minimal downtime” for commercial moves and “securely packed” for packaging.

Promised Capabilities

Beyond the core services, the website claims a range of capabilities designed to enhance the moving experience: Laserworld1.com Review

• Temperature-Controlled Storage: Essential for sensitive items, though no details are provided about their facilities.
• 24/7 Customer Support: A valuable feature for real-time assistance, but direct verification of this claim would require testing their responsiveness.
• Auto Shipping: A significant add-on service for those moving vehicles alongside household goods.
• Specialized Fragile-Only Packing: Offers peace of mind for delicate or valuable items.
• Customizable Services: “Recognizing that every move is different, our services are fully customizable, ensuring you only pay for what you use.” This flexibility is attractive, as it suggests tailoring solutions to individual needs rather than a one-size-fits-all approach.

The “Why You Choose Us?” Section

This section attempts to highlight their unique selling propositions:

• Expert Movers: Implies highly trained and skilled staff.
• Competitive Pricing: While claimed, no comparative data or typical price ranges are given.
• Commitment to Safe, Timely Deliveries: A fundamental expectation of any moving company.
• Licensed & Insured: They explicitly state: “We are fully licensed moving company and registered with the Department of Transportation.” They provide U.S. DOT No. 2780116 and MC 925601. This is a crucial piece of information that can be independently verified. A quick check on the Federal Motor Carrier Safety Administration FMCSA website www.fmcsa.dot.gov for DOT number 2780116 and MC number 925601 shows that a company named “Cross Country Movers” in Philadelphia, PA, does indeed have an active operating authority as a household goods carrier. This lends some credibility to their claims of being licensed and insured, at least from a regulatory standpoint.
• Professional Vehicles & Drivers: “Brand new equipment and trucks and uniformed professional moving crew.”
• Affordable, Honest, Experienced: Promises a “stress-free move, guaranteed price and experienced long distance moving crew.” The “guaranteed price” claim is significant, as hidden fees are a common complaint in the moving industry.

While the claims of being licensed and insured are verifiable, the integrity of their testimonials and the empty “Trusted Partners” section still cast a shadow over their overall transparency and trustworthiness.

It’s a mixed bag of verifiable facts and unsubstantiated marketing claims.

Crosscountrymovers.info Cons: Significant Red Flags

Despite a professional-looking website and claims of extensive services, Crosscountrymovers.info exhibits several significant drawbacks and red flags that users should be aware of. Superladystar.com Review

These issues primarily revolve around transparency, verification of claims, and overall credibility.

Unverifiable Testimonials and Dubious Review Platform

The most alarming red flag is the website’s reliance on customer testimonials that appear difficult, if not impossible, to independently verify.

While the homepage displays three glowing reviews from “Jason Altman,” “Barbara Baker,” and “Paul Jackson,” the link provided for “Moving Reviews” in the footer leads to https://oldcrossmovers.reviwer.com/reviews/.

• The “reviwer.com” Domain: The domain reviwer.com itself is highly suspicious. The misspelling of “reviewer” reviwer vs reviewer is a common tactic used by fraudulent or low-quality sites. A quick search reveals no legitimate association or industry recognition for this domain as a review aggregator. It likely functions as a platform to generate and host fake or manipulated reviews.

• Lack of Integration with Reputable Platforms: Legitimate moving companies typically link to or embed reviews from well-known, independent platforms such as: Uitfx.com Review

  • Google Reviews: A staple for local business credibility, integrated with Google Maps.
  • Yelp: A widely used platform for service business reviews.
  • Better Business Bureau BBB: Provides customer reviews alongside business accreditation and complaint resolution.
  • Trustpilot: Another popular independent review site.

  The absence of links to these established platforms, coupled with the redirection to a questionable third-party site, severely damages the credibility of any testimonials presented.

If a company genuinely has satisfied customers, they would want those reviews to be showcased on platforms that inspire trust.

Empty “Trusted Partners” Section

The presence of a dedicated section titled “Our Trusted Partners Here” on the homepage, which remains entirely empty, is another significant drawback.

• Lack of Professional Relationships: For a company claiming “nearly 10 years of experience” and extensive operations, one would expect to see affiliations with industry associations e.g., American Moving & Storage Association – AMSA, logistical partners, or even testimonials from corporate clients in the “Commercial Moves” sector. An empty section suggests either:
  • No actual partners: This implies a lack of established networks or industry credibility.
  • Poor website maintenance: This reflects a lack of attention to detail and professionalism.
  • Intentional omission: Perhaps they couldn’t secure legitimate partners to display.

Any of these scenarios undermines the image of a well-established and trustworthy moving service.

General Lack of Transparency Beyond Basic Information

While the website provides a physical address 5213 Grays Ave Unit 106, Philadelphia, PA 19143 and verifiable DOT/MC numbers, there’s a broader lack of transparent operational details. Upgrow.com Review

• No Leadership Team Information: There’s no “Meet the Team” or “Our Leadership” page. Knowing who is behind the company can build trust, especially for a service that involves handling personal property.
• Vague History and Experience Claims: “Nearly 10 years of experience” is a strong claim, but it’s not backed by any timeline, founding story, or significant milestones. How did they grow? What challenges have they overcome? These narratives build a company’s reputation.
• Limited “About Us” Content: The “About Us” page often provides more depth on a company’s mission, values, and operational philosophy. If this page is as sparse as the homepage implies, it further contributes to the lack of transparency.

Potential for Misleading Information

The combination of the above cons creates a strong possibility that Crosscountrymovers.info might be engaging in misleading practices.

The primary goal of a legitimate moving company website is to build trust and provide clear, verifiable information.

When core elements like customer reviews and professional partnerships are presented in a questionable manner, it raises concerns about the overall integrity of the business.

Users should exercise extreme caution and conduct thorough independent verification before committing to any services offered by this website.

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Crosscountrymovers.info Alternatives: Ethical and Reputable Movers

Given the significant red flags identified with Crosscountrymovers.info, exploring reputable and ethical alternatives is paramount for anyone planning a move.

In the moving industry, trust, transparency, and a proven track record are non-negotiable.

The alternatives listed below are well-established companies with verifiable histories, transparent practices, and a strong commitment to customer satisfaction.

They adhere to industry standards and provide reliable services, ensuring your belongings are handled with care and integrity.

Why Choose Established Alternatives?

Choosing a widely recognized and well-reviewed moving company offers several advantages over potentially dubious online operations: Oclvision.com Review

• Verified Reputation: These companies have years, often decades, of operational history and countless customer reviews on independent, reputable platforms BBB, Google, Yelp, Trustpilot. This verifiable feedback helps assess their reliability and service quality.
• Comprehensive Insurance and Licensing: Established movers are fully licensed and insured, often exceeding basic requirements. This provides critical protection for your belongings during transit.
• Professional Standards: They invest in professional training for their crews, maintain modern equipment, and adhere to industry best practices for packing, loading, and transportation.
• Transparent Pricing: While quotes vary, reputable companies provide detailed, binding estimates and are clear about potential extra fees, reducing surprises.
• Dispute Resolution: In the rare event of an issue, established companies have clear processes for customer support and dispute resolution, often working with third-party arbitration if needed.

Top Ethical Moving Alternatives:

1. United Van Lines:

   • Ethical Standpoint: A long-standing, highly reputable company known for its comprehensive services and strict adherence to industry regulations. They have a strong record with consumer protection agencies.
   • Key Services: Full-service moving, packing, unpacking, crating, vehicle transport, storage, and specialized services for various items.
   • Transparency: Provides detailed, binding estimates, and customers can easily find independent reviews and their FMCSA registration.
   • Website: United Van Lines Official Site

2. Atlas Van Lines:

   • Ethical Standpoint: Another industry leader with a strong ethical framework, focusing on quality control and customer satisfaction. They are transparent about their network of agents and their responsibilities.
   • Key Services: Local, long-distance, and international moves. corporate relocation. specialized transport e.g., art, pianos. and temporary storage.
   • Transparency: Offers a clear quotation process and provides resources for understanding moving rights and responsibilities.
   • Website: Atlas Van Lines Official Site

3. North American Van Lines:

   • Ethical Standpoint: Emphasizes personalized moving experiences and maintains high service standards across its extensive network of agents. Their commitment to ethical practices is evident in their customer service and claims handling.
   • Key Services: Residential and commercial moving, packing and crating options, debris removal, and various levels of valuation coverage.
   • Transparency: Known for its transparent pricing model and flexible service options, allowing customers to choose what they need.
   • Website: North American Van Lines Official Site

4. Bekins Van Lines:

   • Ethical Standpoint: One of the oldest and most respected names in the moving industry, known for its dedication to customer care and reliability. They have a solid reputation for handling belongings with extreme care.
   • Key Services: Household goods moving, commercial relocation, military moves, and specialized services for seniors.
   • Transparency: Offers detailed quotes and works with customers to ensure all their needs are met, with a focus on clear communication.
   • Website: Bekins Van Lines Official Site

5. PODS Portable On Demand Storage: Mamutnutrition.com Review

   • Ethical Standpoint: While a different service model, PODS is highly transparent about its pricing and delivery schedule. It empowers customers to control their packing and loading, reducing potential for damage claims from movers.
   • Key Services: Provides portable storage containers for self-packing and loading, then handles transportation and storage. Ideal for those who want more control or need flexible timing.
   • Transparency: Clear upfront pricing based on container size, duration, and distance. No hidden fees for the core service.
   • Website: PODS Official Site

6. U-Pack ABF Freight:

   • Ethical Standpoint: A reliable and transparent “you pack, we drive” service. U-Pack is a division of ABF Freight, a well-established and reputable transportation company, ensuring logistics integrity.
   • Key Services: Customers pack and load their belongings into ReloCubes or trailers, and U-Pack handles the long-distance transportation.
   • Transparency: Offers competitive, upfront pricing without hidden charges, making it a popular choice for budget-conscious movers who prefer to do their own packing.
   • Website: U-Pack Official Site

7. Mayflower Transit:

   • Ethical Standpoint: Part of the UniGroup family along with United Van Lines, Mayflower is committed to ethical business practices and delivering high-quality moving services. They are known for their professional standards and customer support.
   • Key Services: Full-service residential moving, custom crating, appliance servicing, debris removal, and short-term or long-term storage.
   • Transparency: Provides comprehensive estimates and emphasizes clear communication throughout the moving process.
   • Website: Mayflower Transit Official Site

These alternatives offer a far more secure and trustworthy option than a website exhibiting the red flags seen on Crosscountrymovers.info.

When your valuable possessions are on the line, opting for a company with a proven track record and transparent operations is not just a preference, but a necessity.

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How to Verify a Moving Company’s Legitimacy

Before entrusting your belongings to any moving company, especially those found online, it’s crucial to perform due diligence.

The moving industry, unfortunately, has its share of less-than-reputable operators.

Verifying a company’s legitimacy involves several key steps that go beyond a polished website.

Checking Federal and State Registrations

The first and most critical step is to verify the company’s registration with federal and state authorities.

• Federal Motor Carrier Safety Administration FMCSA: For interstate moves moves across state lines, a moving company must be registered with the FMCSA and have a U.S. DOT Department of Transportation number and an MC Motor Carrier number.
  • How to Check: Go to the FMCSA SAFER System website. You can search by DOT number, MC number, or company name. Look for “Active” status under “Operating Status” and verify they are authorized for “Household Goods” if they claim to move personal property.
  • What to Look For:
    • Operating Authority: Confirm they have “Household Goods” authority.
    • Safety Record: Review their safety ratings and crash history.
    • Insurance Information: Ensure their insurance filings are up-to-date.
• State Regulations: For intrastate moves within the same state, companies must be licensed by their respective state’s Public Utilities Commission or similar regulatory body. These requirements vary by state, so search for your state’s specific moving company regulations.

Reviewing Online Reputation and History

A company’s online footprint extends beyond its own website. Squatwolf.com Review

Independent review platforms and consumer protection agencies offer valuable insights.

• Better Business Bureau BBB: Check for their BBB rating, customer reviews, and any complaints filed against them. A high rating A+ to B and a low number of unresolved complaints are positive indicators.
  • How to Check: Visit www.bbb.org and search for the company name and location.
• Independent Review Platforms: Look for reviews on Google Reviews, Yelp, Trustpilot, and Angi formerly Angie’s List.
  * Volume of Reviews: A company with a long history should have a substantial number of reviews.
  * Consistency: Look for consistent themes in positive and negative reviews.
  * Company Responses: See how the company responds to negative feedback. a professional response indicates good customer service.
  * Red Flags: Watch out for an overwhelming number of generic five-star reviews within a short period could indicate fakes or a pattern of complaints about lost items, hidden fees, or extreme delays.
• Consumer Protection Agencies: Check with your state’s Attorney General’s office or consumer affairs department for any public complaints or legal actions against the company.

Scrutinizing the Website and Communication

Even a visually appealing website can hide critical deficiencies.

• Professionalism of Website Content: Look for clear, concise language, correct grammar, and absence of generic stock photos that don’t relate to their specific operations e.g., photos of trucks that aren’t their brand.
• Physical Address: Ensure a physical address is provided. Use online maps e.g., Google Street View to see if it’s a legitimate commercial location, an office, or just a residential address or P.O. Box.
• Contact Information: Test their phone number and email. Do they answer promptly? Is the email active?
• Transparency of Information: Does the website clearly outline their services, insurance options, and terms and conditions? Is there a readily available privacy policy?
• Questionable Links: As seen with Crosscountrymovers.info, be wary of links to obscure or suspicious review platforms. Legitimate companies direct to well-known, independent sites.

By taking these proactive steps, you can significantly reduce the risk of falling victim to a fraudulent or unprofessional moving company and ensure a smoother, more secure relocation.

Crosscountrymovers.info Pricing: What to Expect and Why Transparency Matters

Crosscountrymovers.info, like many moving companies, offers a “Free Instant Quote” but provides very little detail on its actual pricing structure beyond general influencing factors. Lemfi.com Review

This lack of upfront transparency, while common in the industry, can be a significant concern when evaluating the trustworthiness of a moving service, especially one with other red flags.

Factors Influencing Moving Costs

The website’s FAQ section briefly touches upon pricing: “The cost of a cross-country move depends on factors such as distance, weight, list of items, cf of your belongings, additional services required e.g., packing, storage, and the time of year.” These are indeed the standard variables that determine moving costs:

• Distance: The mileage between your origin and destination. Longer distances generally mean higher costs due to fuel, labor hours, and potential overnight stays.
• Weight/Volume of Belongings: Movers often quote based on the estimated weight for larger moves or cubic feet for smaller moves of your items. More stuff equals higher cost.
• List of Items Inventory: A detailed inventory helps the mover provide an accurate estimate and plan for specialized equipment or packing materials.
• Additional Services:
  • Packing/Unpacking: Full-service packing adds significantly to the cost.
  • Crating: For fragile or oversized items.
  • Disassembly/Reassembly: For furniture or complex items.
  • Appliance Servicing: Disconnecting/reconnecting washing machines, refrigerators, etc.
  • Stairs/Long Carries: If movers have to navigate many stairs or carry items a long distance from the truck.
  • Shuttle Service: If a large truck cannot access your residence and a smaller vehicle is needed to ferry items.
• Time of Year: Peak moving season late spring through summer, especially weekends typically sees higher prices due to demand. Off-peak seasons fall, winter, weekdays can offer better rates.
• Insurance/Valuation: While basic liability is included, additional valuation coverage for your belongings will increase the price.

The “Guaranteed Price” Claim

The “Why You Choose Us?” section mentions “guaranteed price,” which is a crucial claim in the moving industry. There are generally two types of estimates:

1. Non-Binding Estimate: This is an approximation. The final cost can be higher or lower than the estimate, depending on the actual weight or services rendered.
2. Binding Estimate: This is a fixed price. Once agreed upon, the cost cannot change unless additional services are requested by the customer on moving day. A binding estimate provides certainty and protects consumers from unexpected charges.

If Crosscountrymovers.info truly offers a “guaranteed price,” it implies a binding estimate.

However, without a clear explanation of their estimation process or detailed terms and conditions regarding their “guaranteed price,” this claim lacks concrete support. Heatandplumb.com Review

Many less reputable movers may lure customers with low estimates only to spring hidden fees or dramatically increased charges on moving day.

Importance of Transparency in Pricing

For ethical and reliable moving companies, transparency in pricing is fundamental. This includes:

• Detailed Written Estimates: A comprehensive breakdown of all estimated costs, including line items for services, fuel surcharges, packing materials, and insurance.
• Clear Explanation of Estimate Type: Explicitly stating whether the estimate is binding, non-binding, or a “not-to-exceed” price.
• No Hidden Fees: Clearly outlining any potential additional charges e.g., long carry fees, stair fees upfront, so customers are aware of all possibilities.
• Walk-Through or Video Surveys: Reputable movers often conduct in-home or virtual surveys to accurately assess the volume/weight of belongings and identify potential logistical challenges, leading to a more accurate estimate.

Crosscountrymovers.info offers an “Instant Quote” without detailing if it’s based on a comprehensive survey or merely a rough online form.

While convenience is good, accuracy and transparency are paramount when it comes to pricing for a significant service like moving.

Without clearer information on how their “guaranteed price” works and what it covers, potential customers should proceed with caution and seek a detailed, binding estimate in writing.

How to Cancel Crosscountrymovers.info Booking or Request

Since Crosscountrymovers.info operates as an online service for obtaining quotes, the process for “canceling a subscription” or a “free trial” isn’t directly applicable in the same way it would be for a recurring digital service.

Instead, users would typically be looking to cancel or withdraw a moving quote request or a booked moving service.

Based on the limited information on their website, the cancellation process would likely involve direct communication.

Canceling a Quote Request

If you have simply submitted a request for a “Free Instant Quote” on Crosscountrymovers.info and wish to withdraw it, the steps would generally be straightforward:

1. No Action Required Often Sufficient: For a mere quote request, if no further commitment or payment has been made, simply not responding to their follow-up communications is often enough to effectively “cancel” it. Companies rarely pursue unconfirmed quotes aggressively.
2. Direct Communication: The most professional approach is to contact them directly.
   • Email: Send an email to [email protected] stating your intention to withdraw your quote request. Include any reference numbers you might have received.
   • Phone Call: Call their provided number: 1-855-374-3990. Clearly explain that you wish to cancel your quote inquiry.
   • Key Information to Provide: Your name, contact details, the date of your quote request, and any unique identifier they might have assigned e.g., quote ID, confirmation number.

Canceling a Confirmed Booking or Service Agreement

If you have moved beyond just a quote and have actually booked a move or entered into a service agreement with Cross Country Movers, the cancellation process becomes more formal and potentially involves specific terms and conditions.

1. Review Your Agreement/Contract: Before taking any action, meticulously review any contract or agreement you received from Cross Country Movers. This document should outline their cancellation policy, including:
   • Cancellation Window: How much notice is required to avoid penalties e.g., 72 hours, 7 days before the move date.
   • Cancellation Fees: Whether a cancellation fee is charged, and if so, how it’s calculated e.g., flat fee, percentage of the total cost, forfeiture of deposit.
   • Deposit Refund Policy: Under what circumstances deposits are refundable or non-refundable.
2. Immediate Written Notification: As soon as you decide to cancel, send a written cancellation notice.
   • Email: Send an email to [email protected]. This creates a written record. State your clear intention to cancel, the reason optional, your booking details name, contact, move date, quote/booking reference, and request a confirmation of cancellation.
   • Certified Mail for major bookings: For significant bookings or if you anticipate disputes, consider sending a cancellation notice via certified mail with a return receipt requested. This provides undeniable proof of delivery.
3. Follow Up with a Phone Call: After sending written notification, call 1-855-374-3990 to verbally confirm the cancellation and discuss any associated fees or deposit refunds.
4. Document Everything: Keep detailed records of all communications:
   • Dates and times of calls.
   • Names of representatives you spoke with.
   • Copies of emails sent and received.
   • Proof of certified mail delivery.
   • Your signed contract or agreement.

Important Note: Given the red flags associated with Crosscountrymovers.info particularly the dubious review site, be prepared for potential difficulties if you need to cancel a confirmed booking or request a deposit refund. If issues arise, refer to the cancellation terms in your contract and consider contacting consumer protection agencies like the BBB or your state’s Attorney General if you feel you are being unfairly treated or your rights are being violated. Always prioritize clear, documented communication.

Frequently Asked Questions

How reliable is Crosscountrymovers.info based on its website?

Based on looking at the website, Crosscountrymovers.info presents a professional facade with claims of nearly 10 years of experience and comprehensive services.

However, its reliability is undermined by significant red flags, most notably the use of a suspicious, non-standard domain for its customer reviews oldcrossmovers.reviwer.com/reviews/ and an empty “Trusted Partners” section.

While they list verifiable DOT/MC numbers, these issues severely impact overall trust.

Is Crosscountrymovers.info a legitimate moving company?

Crosscountrymovers.info claims to be a legitimate moving company, providing U.S. DOT No.

2780116 and MC 925601 which can be verified on the FMCSA website as active.

However, the questionable nature of its customer testimonials and lack of transparency in other areas raise serious doubts about its operational integrity and overall legitimacy as a trustworthy service provider.

How much does a cross-country move with Crosscountrymovers.info cost?

The website states that the cost of a cross-country move depends on factors such as distance, weight, list of items, additional services packing, storage, and the time of year.

While they offer a “Free Instant Quote” and claim a “guaranteed price,” no specific pricing details or clear explanation of their estimate process are provided on the website, making it difficult to gauge typical costs upfront.

Does Crosscountrymovers.info provide tracking for shipments?

Yes, Crosscountrymovers.info states in its FAQ section that they “provide tracking options to keep you informed about your shipment’s progress, ensuring peace of mind throughout the entire moving process.” No details are provided on how this tracking is implemented e.g., app, online portal.

What services does Crosscountrymovers.info offer?

Crosscountrymovers.info offers a range of services including Commercial Moves, Local Moves, Long Distance Move, Packaging & Unpacking, Special Moves for delicate/oversized items, and Storage Solutions.

They also claim to offer auto shipping, temperature-controlled storage, and fragile-only packing.

Are my belongings insured with Crosscountrymovers.info?

Yes, Crosscountrymovers.info states that they “offer basic liability coverage included with every move and additional insurance options for extra peace of mind.” They advise contacting their team to choose the best coverage.

How long does a cross-country move typically take with Crosscountrymovers.info?

According to their FAQ, the timeline for a cross-country move varies based on distance and logistics, with most moves completed within 7–14 days.

They state they will provide an estimated delivery window upon booking.

Where is Crosscountrymovers.info located?

Crosscountrymovers.info lists its office address as Cross Country Movers, 5213 Grays Ave Unit 106, Philadelphia, PA 19143.

What are the operating hours for Crosscountrymovers.info?

Crosscountrymovers.info lists its open hours as Mon – Fri 9 AM – 6 PM and Sat – Sun Closed.

How can I get a quote from Crosscountrymovers.info?

You can get a quote from Crosscountrymovers.info by submitting your information via their “Free Instant Quote” forms on the website or by calling them at 1-855-374-3990.

Does Crosscountrymovers.info offer packing and unpacking services?

Yes, Crosscountrymovers.info confirms that they offer professional packing and unpacking services, including options for fragile or specialty items, and customers can choose full-service packing or focus on specific items.

What types of moves does Crosscountrymovers.info specialize in?

Crosscountrymovers.info claims to specialize in long-distance moves but also offers commercial, local, and special moves.

Their name itself suggests a focus on cross-country long-distance relocations.

How can I contact Crosscountrymovers.info?

You can contact Crosscountrymovers.info by calling 1-855-374-3990 or by emailing [email protected]. A physical address is also provided.

Are the customer reviews on Crosscountrymovers.info genuine?

The authenticity of customer reviews on Crosscountrymovers.info is highly questionable.

While the website displays testimonials, the “Moving Reviews” link redirects to oldcrossmovers.reviwer.com/reviews/, a non-standard and suspicious domain, which raises concerns about the independent verification and legitimacy of these reviews.

Why is the “Trusted Partners” section on Crosscountrymovers.info empty?

The “Trusted Partners” section on the Crosscountrymovers.info homepage is conspicuously empty.

This is a red flag as it suggests either a lack of genuine professional affiliations for a company claiming extensive experience or a failure to properly maintain their website, both of which undermine credibility.

Does Crosscountrymovers.info have a privacy policy?

Yes, Crosscountrymovers.info includes a “Privacy Policy” link in its footer, indicating that they do have a policy regarding data handling.

What are the main red flags of Crosscountrymovers.info?

The main red flags of Crosscountrymovers.info include the highly suspicious domain used for customer reviews, the empty “Trusted Partners” section, and a general lack of detailed, verifiable information beyond basic claims despite a professional website appearance.

What alternatives to Crosscountrymovers.info are recommended?

Recommended ethical and reputable alternatives for moving services include well-established companies like United Van Lines, Atlas Van Lines, North American Van Lines, Bekins Van Lines, U-Pack, PODS, and Mayflower Transit, all known for their verifiable reputation, transparency, and comprehensive services.

How can I cancel a quote request with Crosscountrymovers.info?

To cancel a quote request with Crosscountrymovers.info, you can typically either choose not to respond to their follow-up communications or send a direct email to [email protected] or call 1-855-374-3990 stating your intention to withdraw your request.

What should I do if I have a problem with Crosscountrymovers.info?

If you encounter a problem with Crosscountrymovers.info, review any contract you signed for cancellation policies.

Contact them immediately via phone and email, documenting all communications.

If issues persist, consider filing a complaint with the Better Business Bureau BBB or your state’s consumer protection agency.

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