Dazzleprinting.com Review 1 by BestFREE.nl

Dazzleprinting.com Review

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Based on checking the website Dazzleprinting.com, it presents itself as a legitimate and highly-rated printing service specializing in various document and book binding options.

The site emphasizes over 30 years of experience, professional staff, and modern technology to meet diverse printing needs.

Overall Review Summary:

  • Website Professionalism: High
  • Clarity of Services: Excellent
  • Customer Testimonials: Abundant and detailed
  • Pricing Transparency: Clear pricing calculators available
  • Guarantees: 100% Satisfaction Guarantee, Free Ground Shipping over $399
  • Contact Information: Readily available phone, email, physical address
  • Ethical Considerations: Appears to align with ethical business practices. No immediate red flags regarding deceptive practices or forbidden content.

Dazzleprinting.com positions itself as a reliable partner for printing projects, offering a range of services from multipage documents to books with various binding options like perfect bound, plastic coil, saddle stitch, and wire-o.

They highlight competitive pricing, a 20% new client discount, low minimum print quantities starting at 25 copies, and flexible ordering increments.

The website also features a strong focus on quality and fast turnaround times, with most documents shipping within 3-4 days after approval.

A significant point of assurance is their 100% satisfaction guarantee, promising to reprint or refund purchases if customers are not happy.

The site also provides a detailed customer review section, showcasing numerous positive experiences that vouch for their service, quality, and responsiveness.

They also offer free sample packages, which is a great way for potential customers to assess paper and binding options before committing.

All products are stated to be printed in the USA, and secured payment options are available.

Overall, Dazzleprinting.com appears to be a robust and trustworthy online printing service.

Best Alternatives for Ethical Printing Services:

For those seeking alternative ethical printing services, focusing on companies that prioritize quality, transparency, and reliable customer service is key. Here are some highly-regarded options:

  • Blurb

    • Key Features: Specializes in self-publishing books, magazines, and ebooks. Offers various book formats trade books, photo books, notebooks and professional printing quality. Provides software for design BookWright and integration with tools like Adobe InDesign and Lightroom.
    • Price or Average Price: Varies significantly based on book type, page count, and quantity. A 60-page 8×10 softcover photo book might start around $15-$20 for a single copy, with bulk discounts available.
    • Pros: Excellent for authors and creatives, high-quality printing, user-friendly design tools, global shipping.
    • Cons: Can be more expensive for very small runs compared to general document printers, focus is primarily on book formats.
  • Lulu

    • Key Features: A leading self-publishing platform for books and ebooks. Offers print-on-demand services, global distribution, and various print formats paperback, hardcover, calendars. Strong focus on ease of use for independent creators.
    • Price or Average Price: Competitive, with prices fluctuating based on specifications. A 100-page 6×9 paperback could cost around $7-$10 per copy for personal orders, with lower prices for bulk.
    • Pros: Ideal for self-publishers, efficient print-on-demand, global reach, good royalty structure for authors.
    • Cons: Less emphasis on custom document printing e.g., flyers, brochures, design tools can be basic for advanced users.
  • Printful

    • Key Features: Primarily a print-on-demand dropshipping service, but also offers direct-to-consumer printing for various items including apparel, home goods, and stationery. Known for high-quality direct-to-garment DTG printing and embroidery.
    • Price or Average Price: Varies widely by product. A custom printed t-shirt might cost $10-$20. Posters and art prints vary by size, e.g., an 18×24 poster around $15.
    • Pros: Extensive product catalog, no minimum orders, integration with e-commerce platforms, strong quality control.
    • Cons: Not a traditional document printer. more suited for merchandise and personalized items, pricing can be higher for single items.
  • Vistaprint

    • Key Features: Very popular for small business marketing materials like business cards, brochures, postcards, and flyers. Offers a wide range of customizable templates and a user-friendly design interface.
    • Price or Average Price: Generally affordable, especially for bulk orders. 500 standard business cards can be under $20-$30.
    • Pros: Wide variety of products, frequent discounts, easy-to-use platform, good for marketing collateral.
    • Cons: Quality can sometimes be inconsistent for very specific, high-end printing needs. less focused on multi-page document or book printing.
  • Amazon KDP Kindle Direct Publishing

    Amazon

    • Key Features: While primarily for ebooks, KDP also offers print-on-demand services for paperback and hardcover books. It’s a robust platform for self-publishing authors to get their books printed and distributed globally.
    • Price or Average Price: Cost is calculated based on page count, ink type, and trim size. A 200-page black ink paperback costs around $3-$5 per copy.
    • Pros: Unparalleled distribution reach through Amazon, no upfront printing costs, simple upload process, ideal for authors.
    • Cons: Limited customization options for paper and binding compared to specialized printers. primarily for standard book formats.
  • MOO

    • Key Features: Known for premium business cards, postcards, and marketing materials with unique finishes and high-quality paper stocks. Offers “Printfinity” allowing different designs on each card in a pack.
    • Price or Average Price: Higher end due to premium quality. 50 premium business cards can be $25-$40.
    • Pros: Exceptional print quality, unique finishes e.g., spot gloss, raised foil, professional aesthetic, good for branding.
    • Cons: More expensive than budget printers, product range is narrower, less focused on multi-page documents.
  • GotPrint

    • Key Features: Offers a broad spectrum of printing services, including business cards, flyers, brochures, posters, and booklets. Known for competitive pricing and quick turnaround times.
    • Price or Average Price: Very competitive. 1000 standard business cards can be under $20. 100 8.5×11 flyers might be around $50-$70.
    • Pros: Wide range of products, good value for money, reliable service, frequent sales.
    • Cons: Website interface can be a bit overwhelming with options, design tools are functional but not as intuitive as some others.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Dazzleprinting.com Review & First Look

Based on looking at the website, Dazzleprinting.com presents a highly professional and user-friendly interface that immediately conveys competence and reliability.

The very first impression is that of an established business with a clear mission: providing efficient and high-quality printing services.

The homepage is well-organized, with prominent calls to action for starting a quote, uploading files, and accessing customer support.

This streamlined approach suggests that Dazzle Printing understands the user journey, minimizing friction for potential clients.

The site highlights over three decades of experience, a significant claim that resonates with trust and expertise.

In the printing industry, where precision and consistency are paramount, longevity often translates to a deep understanding of the craft and a proven track record.

This experience, coupled with mentions of “the latest technology and software,” indicates a commitment to staying current and delivering modern printing solutions.

From an initial glance, the website does an excellent job of positioning Dazzle Printing as a seasoned yet technologically advanced partner for all printing needs.

Key Strengths in the Initial Assessment

Upon a first look, several elements stand out as immediate strengths:

  • Clear Value Proposition: The headline “Need something printed fast? You Found the Right Place” directly addresses a common customer pain point—speed. This is reinforced by guaranteed production times.
  • Customer-Centric Guarantees: The 100% satisfaction guarantee is a powerful trust-builder. It signals confidence in their product and a willingness to stand behind their work. Furthermore, free ground shipping on orders over $399 is a tangible benefit that appeals to cost-conscious clients.
  • Transparent Pricing Access: The “Check out our pricing” and “LOVE OUR PRICES?” sections, complete with a 20% new client discount offer, demonstrate a commitment to transparency and competitiveness. This allows users to quickly assess potential costs without deep navigation.
  • Prominent Testimonials: The homepage prominently features customer testimonials, including detailed quotes from satisfied clients like Russ Berk and Rick Johnson. These aren’t just short snippets but substantive endorsements that speak to quality, service, and value. The link to “SEE ALL OF OUR 5 STAR REVIEWS!” further builds credibility by directing users to external verification likely Google reviews.
  • Detailed “Our Strengths” Section: This section breaks down their competitive advantages into clear, numbered points:
    • Great Pricing & Low Minimums: Crucial for small businesses and individuals, with a minimum quantity of 25 copies and increments of 1.
    • Great Quality & Fast Turnaround: Emphasizes digital printing quality and quick shipping times 3-4 days after approval.
    • Outstanding Customer Service: Highlights personal attention with assigned customer service reps and a promise of human interaction.
    • 100% Satisfaction Guarantee: Reiteration of their commitment to customer happiness, offering reprints or refunds.
  • Binding Options Showcase: Visually displaying and linking to different binding styles Perfect Bound, Plastic Coil, Saddle Stitch, Wire-o makes it easy for clients to understand and choose their desired finish.

Missing Elements and Potential Improvements

While strong, a few elements that typically enhance trust and user experience on commercial websites are less prominent or missing: Mrwoodsandstuff.com Review

  • About Us/Company Story: Although “30 years of experience” is mentioned, a dedicated “About Us” page accessible directly from the main navigation that delves into the company’s history, values, and team could foster a deeper connection with potential clients. Knowing the people behind the service often builds greater confidence.
  • Blog/Resource Section: While they mention an “ULTIMATE GUIDE TO Online Printing” in a review, a prominent blog or resource section offering tips on file preparation, design best practices, or industry insights could establish Dazzle Printing as a thought leader and attract organic search traffic.
  • Case Studies/Portfolio: Beyond testimonials, showcasing specific projects as case studies with images of the final printed products could provide tangible proof of their quality and versatility. This is particularly useful for visual products like books and magazines.
  • Accessibility Statement: A commitment to web accessibility WCAG compliance would demonstrate inclusivity and ensure the website is usable by people with disabilities. This is becoming increasingly important for online businesses.

Dazzleprinting.com Pricing

Dazzleprinting.com makes a strong case for its pricing model by prominently featuring “instant pricing calculators” and a 20% new client discount.

This upfront approach to cost transparency is a significant advantage in the printing industry, where pricing can often be complex and opaque.

The ability for a potential customer to quickly get an estimate without needing to submit a formal quote request saves time and helps in budgeting decisions.

Understanding the Pricing Structure

The website indicates that pricing is competitive and that customers can check out prices directly through their instant calculators.

While the exact numerical pricing isn’t displayed as a fixed table on the homepage, the emphasis on direct calculation tools suggests a dynamic pricing model based on specific project parameters. These parameters typically include:

  • Quantity: As mentioned, they offer low minimums 25 copies and increments of 1, which is highly beneficial for smaller projects or for those needing precise quantities. Higher quantities usually result in lower per-unit costs.
  • Binding Type: Different binding methods Perfect Bound, Plastic Coil, Saddle Stitch, Wire-o have varying costs due to labor and material requirements.
  • Page Count: The number of pages in a document directly impacts material usage.
  • Paper Stock: Different paper weights and finishes e.g., gloss, matte, uncoated carry different price points. The availability of a free sample package is excellent for this, allowing customers to feel the materials before committing.
  • Color vs. Black & White: Color printing is generally more expensive than black and white.
  • Turnaround Time: While standard turnaround is 3-4 days, the site mentions “faster turnaround times are available for a reasonable additional charge,” indicating a tiered pricing for expedited services.
  • Shipping: Free ground UPS shipping on orders over $399 is a clear incentive, otherwise, shipping costs would apply.

Cost-Effectiveness and Discounts

Dazzle Printing aims for cost-effectiveness, explicitly stating, “Our prices are very competitive.” The 20% new client discount is a compelling offer designed to attract first-time customers and encourage them to try their services.

This discount, combined with low minimums, can make them an attractive option for startups, small businesses, or individual projects that don’t require large print runs.

The mention of competitive pricing and a 20% discount is critical for businesses that operate on tight budgets.

For instance, a small non-profit needing a program booklet or a self-publisher printing a limited run of books would find the low minimums and transparent pricing beneficial.

The testimonial from Mike Wasserburger, who saved “over 300%” on printing bills, further reinforces their claim of significant cost savings. Devere-vault.com Review

While the 300% might be an outlier due to specific circumstances, it highlights the potential for substantial savings.

The model appears to be very transparent once a customer engages with the quote calculator.

This is a best practice, as hidden fees or unclear pricing models are common frustrations in online printing.

Dazzleprinting.com Pros & Cons

Understanding the strengths and weaknesses of any service is crucial for making an informed decision.

Based on the information presented on Dazzleprinting.com’s homepage, here’s a breakdown of its pros and cons.

Pros: What Dazzleprinting.com Does Well

Dazzleprinting.com highlights numerous advantages designed to attract and retain customers.

These benefits center around their commitment to quality, service, and efficiency.

  • Extensive Experience 30+ Years: This is a significant differentiator. Decades in the printing business imply deep expertise, refined processes, and the ability to handle a wide array of printing challenges. This experience often translates to higher reliability and quality control.
  • High-Quality Digital Printing: The emphasis on “outstanding digital printing quality” ensures crisp, vibrant, and professional-looking results. Digital printing is also cost-effective for shorter runs, which aligns with their low minimums.
  • Low Minimum Order Quantities 25 copies, 1-copy increments: This is a huge benefit for small businesses, independent authors, event planners, or anyone who doesn’t need thousands of copies. It significantly reduces upfront costs and waste.
  • Fast Turnaround Times: With shipping typically within 3-4 days after approval, Dazzle Printing caters to clients with tight deadlines. The option for faster turnaround at an additional charge provides flexibility.
  • 100% Satisfaction Guarantee: This is a strong commitment to customer happiness. Offering reprints or full refunds demonstrates confidence in their product and a willingness to resolve issues. This significantly lowers the risk for new customers.
  • Outstanding Customer Service: The promise of “real people answer our phones and chats” and “assigned to one customer service rep” is a major plus. Personalized support often leads to smoother project management and better problem-solving. This is backed by numerous testimonials praising specific customer service representatives like Renee and Jill.
  • Transparent and Competitive Pricing: The availability of instant pricing calculators and a 20% new client discount makes pricing accessible and attractive. This eliminates the guesswork often associated with online printing.
  • Free Shipping Offer: Free UPS ground shipping on orders over $399 is a valuable incentive, especially for larger orders, helping to reduce overall costs.
  • Free Sample Package: Offering free physical samples of paper stocks and binding styles is an excellent feature. It allows customers to make informed decisions about materials, ensuring the final product meets their expectations. This is particularly crucial for tactile products like books and booklets.
  • Printed in USA: For customers who prioritize supporting domestic businesses or have specific supply chain requirements, knowing that all products are printed in their Michigan facility is a positive.
  • Abundant Positive Customer Reviews: The website proudly displays numerous 5-star testimonials and links to Google reviews, providing strong social proof of customer satisfaction across various types of projects coloring books, directories, literary magazines, event programs.
  • Variety of Binding Options: Offering Perfect Bound, Plastic Coil, Saddle Stitch, and Wire-o provides flexibility for different document types and aesthetic preferences.

Cons: Areas for Potential Improvement

While the pros are substantial, there are a few areas where Dazzleprinting.com could potentially enhance its offering or provide more comprehensive information on its homepage:

  • Limited Visual Portfolio/Case Studies: While testimonials are strong, a dedicated visual portfolio or case studies showcasing actual printed projects with high-quality images could provide more concrete evidence of their capabilities and inspire potential clients. This is especially true for services that rely heavily on visual appeal.
  • Lack of Explicit Sustainability Information: In an increasingly eco-conscious market, the absence of a visible sustainability policy or information about eco-friendly printing practices e.g., recycled paper options, vegetable-based inks, waste reduction is a missed opportunity. Many businesses now look for partners who align with their environmental values.
  • No Dedicated Blog/Educational Resources: While a review mentioned an “ULTIMATE GUIDE TO Online Printing,” a more prominent and comprehensive blog section on the website could serve as a valuable resource hub for customers. This could include articles on file preparation, design tips, choosing the right paper, or industry trends, positioning Dazzle Printing as an expert.
  • Shipping Tracking Information Minor: One review mentioned not receiving a tracking number automatically, which is a minor inconvenience but can cause anxiety for time-sensitive orders. Standardizing tracking communication could improve customer experience.
  • Specific Design Tool Integration Details: While they mention “latest technology and software,” more detail on specific file types preferred, design software integrations e.g., Adobe Creative Suite compatibility, or pre-press services could be beneficial for designers or those less familiar with print-ready files.
  • No Information on Design Services: For clients who might not have print-ready files or need assistance with layout, the website doesn’t explicitly mention whether Dazzle Printing offers any in-house design assistance or recommendations for graphic designers. This could be a value-add for some customers.

In summary, Dazzleprinting.com excels in customer service, quality, and efficiency, backed by strong guarantees and transparent pricing.

Its primary areas for potential enhancement revolve around providing more visual evidence of work, emphasizing sustainability, and expanding educational resources. Thespeysidewhisky.com Review

Dazzleprinting.com Alternatives

When seeking alternatives to Dazzleprinting.com, it’s essential to consider various factors such as print quality, turnaround time, pricing, range of services, and customer support.

The printing industry is vast, with specialized providers catering to different needs, from small-batch custom projects to large-scale commercial runs.

Here are some prominent alternatives, each with its own strengths and ideal use cases:

  • Printplace

    • Overview: PrintPlace is a large online commercial printer offering a wide range of marketing materials, including business cards, brochures, postcards, and large format printing. They are known for their strong emphasis on quality and offering competitive pricing for bulk orders.
    • Key Features: Extensive product catalog, various paper stocks and finishes, online design tool, free proofing, and a quality guarantee. They cater well to businesses needing high-volume marketing collateral.
    • Pros: High print quality, broad product selection, good for bulk orders, often runs promotions.
    • Cons: Less focus on low-minimum book/document printing compared to Dazzle Printing, customer service can be less personalized than smaller outfits.
    • Best for: Businesses needing large quantities of marketing materials, brochures, flyers, and postcards.
  • Smartpress

    • Overview: Smartpress prides itself on being a premium online printer, focusing on high-quality, custom print projects with exceptional attention to detail. They cater to designers, marketers, and businesses that require top-tier results and unique finishing options.
    • Key Features: Wide array of custom printing options, premium paper stocks, unique finishing options foiling, die-cutting, personalized customer service, and a commitment to sustainability. They offer services like custom books, invitations, and packaging.
    • Pros: Superior print quality, extensive customization, dedicated customer support, eco-friendly practices.
    • Cons: Generally higher price point due to premium quality and customization, turnaround times might be slightly longer for complex projects.
    • Best for: Clients seeking premium quality, unique custom print projects, and those who prioritize sustainable printing practices.
  • Mixam

    • Overview: Mixam is an online printer specializing in books, magazines, comics, and brochures. They are praised for their user-friendly instant quote system and offering a wide range of paper and binding options, making them very flexible for publishing projects.
    • Key Features: Intuitive online quoting system, competitive pricing for various print runs, multiple binding options perfect bound, saddle stitch, wire-o, spiral, vast paper choices, and quick turnaround.
    • Pros: Very competitive pricing, easy to use website, good for both small and large runs, strong focus on book and magazine printing.
    • Cons: Customer service can be less personalized than Dazzle Printing, less emphasis on general office printing or very specialized items.
    • Best for: Authors, publishers, and businesses needing high-quality books, magazines, and comic printing with flexible options.
  • Greenerprinter

    • Overview: As the name suggests, Greenerprinter is dedicated to environmentally friendly printing. They offer a range of products, including brochures, business cards, and books, all produced with sustainable practices.
    • Key Features: Focus on recycled papers, eco-friendly inks vegetable-based, carbon-neutral printing, and sustainable production processes. They provide transparent information about their environmental impact.
    • Pros: Excellent for environmentally conscious clients, high-quality printing with a green focus, good for businesses seeking sustainable supply chains.
    • Cons: Pricing can be slightly higher due to sustainable materials and processes, product range might be narrower for very niche items.
    • Best for: Individuals and businesses prioritizing sustainability and eco-friendly printing solutions.
  • Company Folders

    • Overview: CompanyFolders.com is a highly specialized printer focusing almost exclusively on presentation folders, binders, and related marketing materials. They offer a vast array of customization options for these specific products.
    • Key Features: Wide selection of folder styles, paper stocks, coatings, and finishing options e.g., foil stamping, embossing, debossing. Known for high quality and expertise in their niche.
    • Pros: Unmatched expertise in presentation materials, extensive customization options, high-quality results.
    • Cons: Very niche focus. not suitable for general document or book printing, minimum orders are typically higher.
    • Best for: Businesses needing custom presentation folders, binders, and report covers for marketing or events.
  • PsPrint

    • Overview: PsPrint is another well-established online printing service offering a comprehensive array of products, from postcards and posters to brochures and calendars. They are part of the Deluxe Corporation family.
    • Key Features: Wide range of products, competitive pricing, frequent sales, online design tools, and various paper and finishing options.
    • Pros: Large product selection, good for various marketing needs, reliable service, often has discounts.
    • Cons: Can sometimes be less flexible for highly custom jobs, customer service might not be as personalized as smaller providers.
    • Best for: General business printing, marketing collateral, and standard print jobs.
  • DocuCopies Viamanzoni.com Review

    • Overview: DocuCopies specializes in digital color printing and binding services for documents, manuals, booklets, and flyers. They focus on delivering high-quality results for shorter print runs with fast turnarounds.
    • Key Features: Competitive pricing for digital printing, a variety of binding options coil, comb, perfect bound, saddle stitch, quick quotes, and a strong emphasis on document printing.
    • Pros: Good for smaller print runs of documents and booklets, competitive pricing, fast service.
    • Cons: Less variety in highly specialized marketing materials or large-format prints, website interface might be less modern than some competitors.
    • Best for: Businesses and individuals needing efficient and affordable printing for documents, manuals, and short-run booklets.

These alternatives provide a range of options depending on specific printing needs, budget, and desired level of customization or specialization.

How to Work with Dazzleprinting.com for Optimal Results

Engaging with an online printing service like Dazzleprinting.com effectively can make all the difference between a smooth project and potential headaches.

While Dazzle Printing offers clear processes and strong customer support, understanding how to prepare your files and communicate your needs will ensure optimal results.

Preparing Your Files for Print

The quality of your final printed product heavily depends on the quality and correct preparation of your source files.

Dazzle Printing emphasizes that “All orders are personally checked to make sure they look great,” which is reassuring, but proper file submission minimizes delays and errors.

  • File Format: Always submit files in print-ready PDF format. PDFs embed fonts and preserve layout, reducing compatibility issues. If the website provides specific guidelines, adhere to them strictly. Most professional printers prefer PDF/X-1a:2001 or PDF/X-4:2008 for consistent output.
  • Resolution DPI: Images and graphics should be at least 300 DPI dots per inch at their final printed size. Lower resolutions will result in blurry or pixelated prints. The testimonial from Maggi Howard, who learned to ensure “photos and graphics were at least 300 dpi,” reinforces this critical point.
  • Color Mode: Use CMYK Cyan, Magenta, Yellow, Black color mode for all print files. RGB Red, Green, Blue is for screens, and converting RGB to CMYK can lead to unexpected color shifts. If your design software is set to RGB, convert it before exporting the PDF.
  • Bleed: If any elements images, backgrounds extend to the edge of your page, you must include a “bleed” area. This is typically 0.125 inches 1/8 inch beyond the trim line on all sides. This ensures that minor cutting variations don’t result in white edges. Dazzle Printing’s help in figuring out “margins, bleeds, etc.” for Kathleen Lewis indicates they assist with this.
  • Safe Zone/Margins: Keep all critical text and important graphics within a “safe zone” or inner margin usually 0.125 to 0.25 inches from the trim line to prevent them from being accidentally cut off or too close to the edge.
  • Fonts: Embed all fonts in your PDF file to ensure they render correctly on the printer’s system. Alternatively, convert all text to outlines or curves in your design software.
  • Proofing: Always meticulously review any digital proofs provided by Dazzle Printing. This is your last chance to catch errors. Pay close attention to text, images, colors, and layout. The website mentions “provision actual physical pdf proof” for Marva Chun, which is a great service.

Leveraging Customer Service

Dazzle Printing proudly states that “Real people answer our phones and chats” and that customers are “assigned to one customer service rep.” This personalized approach is a significant advantage.

  • Initial Consultations: If you’re unsure about file preparation, paper choices, or binding options, don’t hesitate to call their customer service. They can guide you through the process and help you choose the best options for your project. Renee Benson, the Customer Service Manager, is mentioned multiple times in reviews for her helpfulness and patience.
  • Asking for Samples: Utilize their free sample package. This allows you to physically see and feel the paper stocks and binding styles, which is invaluable for making informed decisions about your project’s final look and feel. Simone Desouza highlighted this, stating they “will even ship out samples for free so you can physically see how the final project will look.”
  • Clarifying Turnaround Times: While standard times are provided, if you have an extremely tight deadline, confirm the expedited options and associated costs. They mention “faster turnaround times are available for a reasonable additional charge.”
  • Problem Resolution: In case of any issues with your order, contact your assigned customer service representative immediately. Their 100% satisfaction guarantee indicates they are committed to resolving problems, whether through reprinting or refunding.

Post-Production and Delivery

Once your order is complete, Dazzle Printing focuses on timely delivery.

  • Shipping Expectations: Be aware of the free shipping threshold $399. Understand that “ground service within the contiguous United States” might take a few days after production.
  • Unboxing and Inspection: Upon receiving your order, immediately inspect the printed materials. Check for quantity, print quality, color accuracy, and binding integrity. If any issues are found, document them and contact Dazzle Printing’s customer service promptly to leverage their satisfaction guarantee.

By meticulously preparing files and effectively utilizing Dazzle Printing’s customer support and resources, customers can ensure a smooth, efficient, and ultimately successful printing experience.

Dazzleprinting.com Customer Satisfaction & Support

Customer satisfaction and robust support are pillars for any successful online business, and Dazzleprinting.com heavily emphasizes these aspects on its homepage.

The sheer volume and quality of testimonials presented suggest a strong commitment to keeping clients happy. Astonfxtrade.com Review

Evidence of High Customer Satisfaction

The homepage of Dazzleprinting.com is replete with social proof of customer satisfaction, far more than many other online printing services. This isn’t just a handful of quotes.

It’s a dedicated section with numerous detailed reviews, directly linked to Google Maps profiles for verification.

  • Volume of 5-Star Reviews: The site explicitly encourages users to “CLICK HERE TO SEE ALL OF OUR 5 STAR REVIEWS!” and then lists dozens of specific testimonials with names. This indicates a high proportion of satisfied customers. Reviews like “Dazzle checks all the boxes… Best company I have experienced in the printing business in the last 20 years” from Russ Berk, or “Super service, great pricing, excellent finished product on time as stated. Bravo!” from Rick Johnson set a very positive tone.
  • Diverse Range of Projects: Testimonials cover various types of projects—conference materials, church directories, coloring books, wedding packets, literary magazines, game booklets, non-profit fundraiser programs, and even personal memoirs. This diversity indicates their ability to cater to a broad clientele with different needs, consistently delivering quality.
  • Emphasis on Key Strengths: Many reviews echo the company’s stated strengths:
    • Quality: Repeated mentions of “outstanding quality,” “beautifully printed,” “exceeded my expectations,” and “perfect product.” Samantha Bellis loved her “high quality” coloring books, and Yunes Education praised “Great quality, perfect product.”
    • Speed/Turnaround: Customers consistently highlight “prompt,” “fast turnaround,” “insanely fast,” and “quick delivery.” Melissa Rodriguez noted her “beautiful product came early,” and Ashley Darling was surprised their order arrived “faster than promised.”
    • Customer Service: This is perhaps the most lauded aspect. Phrases like “super service,” “personalized communication,” “very helpful and communicative,” “extremely helpful and kind,” and “patient, professional, and friendly” are common. Renee Benson, a customer service representative, receives numerous direct compliments for her attentiveness, patience, and problem-solving skills. Simone Desouza noted the “dedicated point of contact, Renee was very nice and accommodating.”
    • Pricing: Several reviews mention “best pricing by far,” “economical option,” “more affordable,” and “unbelievable price.” Mike Wasserburger’s claim of saving “over 300%” is particularly impactful.
  • Problem Resolution: The 100% Satisfaction Guarantee and the explicit mention of addressing issues reinforce trust. Kobus Appelgrijn’s review, “They lived up to their promise of making it right!”, is a strong testament to their commitment to rectifying problems.

Details of Customer Support

Dazzleprinting.com provides clear pathways for support, indicating a structured and accessible customer service model.

  • Multiple Contact Channels:
    • Phone: A prominent toll-free number +1 800-338-4329 is displayed at the top and bottom of the page, indicating direct access.
    • Email: [email protected] provides a standard digital communication channel.
    • Live Chat: The mention of “real people answer our phones and chats” implies a live chat feature, though its button wasn’t explicitly visible in the provided text.
  • Operating Hours: Clearly stated 9:00 AM – 5:00 PM EST, Monday – Friday, setting clear expectations for availability.
  • Personalized Service: The commitment to assigning a single customer service representative to an order is a key differentiator. This ensures consistency in communication and reduces the need for customers to re-explain their project details multiple times. It fosters a more personal and efficient experience.
  • Proactive Assistance: Several reviews mention Dazzle Printing’s staff being proactive, such as helping with file corrections “fixed my files for me” – Samantha Bellis, suggesting paper selection, or guiding through technical aspects like margins and bleeds. Lauren Sarno’s experience, where Renee helped find sheet podcast when hers was blurry, showcases this proactive problem-solving.
  • Free Sample Package Support: The option to request free samples, explicitly described as helpful for deciding on paper stocks, is a form of pre-sales support that enhances customer confidence before placing a major order.

In conclusion, Dazzleprinting.com appears to have a genuinely strong focus on customer satisfaction, backed by numerous positive testimonials and a well-defined customer support infrastructure.

Their personalized approach, coupled with guarantees, positions them as a reliable and customer-friendly printing partner.

Dazzleprinting.com Security and Ethical Practices

Dazzleprinting.com presents itself as a transparent and reliable service, addressing these concerns through its stated policies and operational practices.

Security Measures

For any e-commerce platform, secure payment processing is non-negotiable. Dazzleprinting.com clearly addresses this:

  • Secured Payment Options: The website explicitly states, “Secured Payment Use American Express, Discover, MasterCard, Visa, or PayPal.” This indicates that they integrate with major, trusted payment gateways. These gateways typically employ encryption technologies like SSL/TLS to protect sensitive financial data during transmission. While the exact security protocols aren’t detailed on the homepage, the reliance on widely recognized payment processors suggests industry-standard security measures are in place. Users can generally trust that their payment information is handled securely when processed through these reputable channels.

Beyond payment, other security aspects for an online service often include:

  • File Upload Security: The “File Upload” link leads to “spaces.hightail.com/uplink/dazzleprinting.” Hightail formerly YouSendIt is a legitimate cloud-based file sharing service often used by businesses for secure file transfer. This choice suggests they prioritize secure handling of client files, which might contain proprietary or sensitive project details.
  • Data Privacy: While not explicitly detailed on the homepage, a reputable company operating in the US would be expected to have a comprehensive privacy policy outlining how customer data is collected, stored, and used. This policy would typically be linked in the footer of the website. For businesses, this includes non-disclosure of project specifics or client lists.

Ethical Business Practices

Based on the information provided, Dazzleprinting.com appears to operate within ethical guidelines, particularly for the Muslim community which values honest trade and transparency.

  • Transparency in Pricing and Services: The website’s immediate focus on clear pricing calculators and a 20% new client discount signifies a commitment to transparency. There are no hidden fees or complex structures implied that could lead to deception. The ability to request free samples also adds to transparency, allowing customers to assess quality before committing.
  • Customer Satisfaction Guarantee: The “100% Satisfaction Guarantee” to “reprint your order or issue a full refund. No questions asked!” is a strong ethical stance. It demonstrates a commitment to fair dealing and accountability, ensuring customers receive what they paid for or their money back. This aligns with Islamic principles of fairness and fulfilling agreements.
  • Honest Testimonials: The numerous, detailed customer testimonials, many linked directly to Google Maps reviews, suggest authenticity. Companies that rely on genuine feedback rather than fabricated endorsements build stronger trust. The level of detail in the reviews, including specific names and project types, adds to their credibility.
  • “Printed in USA” Claim: Stating “All products printed in our facility in Madison Heights, Michigan” is an ethical declaration about their operational origin. This is important for customers who value supporting local industries and transparency in supply chains.
  • Clear Contact Information: Providing a physical address, phone number, and email address openly shows that they are a legitimate, reachable business. This transparency fosters trust, as customers know who they are dealing with and how to get in touch if needed.
  • No Forbidden Categories: There’s no indication that Dazzle Printing engages in or supports printing materials related to forbidden categories such as gambling, alcohol, inappropriate content, or financial products with interest riba. As a general printing service, their ethical stance would depend on the content clients submit, but their website itself promotes general commercial and personal printing, which is permissible.

In summary, Dazzleprinting.com’s approach to security with major payment processors and file transfer services, combined with its clear transparency in pricing, strong satisfaction guarantee, and open communication channels, paints a picture of an ethically sound and trustworthy business. Shoenet.com Review

Dazzleprinting.com Customer Reviews Deep Dive

The customer reviews section on Dazzleprinting.com’s homepage is exceptionally robust, far exceeding what many online businesses typically present. It’s not just a collection of short quotes.

It’s a deep well of feedback, often with personal anecdotes and specific praises that offer significant insights into the company’s performance.

Analyzing the Volume and Nature of Reviews

Dazzle Printing boasts a vast number of 5-star reviews, with the homepage providing direct links to Google Reviews for verification.

This immediately establishes a high level of credibility, as Google reviews are typically seen as more impartial.

  • High Satisfaction Rate: The sheer volume of overwhelmingly positive reviews suggests a consistent ability to meet or exceed customer expectations. This is a powerful indicator of reliable service.
  • Detailed and Specific Feedback: Many reviews are not generic but instead offer detailed accounts of the customer’s experience. For instance:
    • “Attention to detail and making us look good is appreciated!” Tonya Delnay
    • “Very professional with paper samples in advance and provision actual physical pdf proof.” Marva Chun
    • “The communication was fantastic & everyone was very impressed with the quality! We had a tight deadline and they were very quick to accommodate us.” Michelle Mouty Shackelford
    • “The cost calculator on Dazzle’s website is an invaluable tool and there were no hidden charges.” Valerie Coates
    • “I loved that they are domestic and their website support for approving edits was super easy to use.” Chopper Black
  • Focus on Key Strengths: The reviews consistently highlight the core strengths advertised by Dazzle Printing:
    • Customer Service: This is the most frequently praised aspect. Customers rave about the responsiveness, helpfulness, patience, and friendliness of the staff, with Renee Benson being a recurring name. Phrases like “personal touch,” “personalized communication,” “very receptive and open to communication,” and “dedicated point of contact” appear repeatedly. This indicates a genuine commitment to human-centric support, which is rare in online services.
    • Quality: The “quality of the product I received exceeded my expectations,” “quality was amazing,” “high-quality Planner,” “beautifully printed booklet,” and “perfect print job” are common refrains, underscoring their commitment to excellent output.
    • Speed/Turnaround: Many clients express amazement at the quick turnaround times, even under tight deadlines. “Insanely fast,” “promptly,” “very quick to accommodate,” and “delivered within 5 days!” are testaments to their efficiency.
    • Pricing/Value: Customers frequently mention the affordability and value, stating prices were “the best by far,” “more affordable,” “economical,” and “unbelievable price.” The fact that quality is often cited as excellent despite lower prices is a significant selling point.

Common Themes in Customer Feedback

Beyond the general positives, several specific themes emerge from the reviews:

  • Personalized Experience: The recurring mention of an assigned customer service representative e.g., Renee, Jill and the feeling of a “personal touch” strongly suggests that Dazzle Printing avoids a generic, impersonal customer service model.
  • Ease of Process: Customers frequently praise the ease of the ordering, uploading, and proofing processes. “Very quick and easy to get a proof,” “uploading process was easy,” and “platform was straightforward” are common sentiments.
  • Helpful Guidance: Many first-time publishers or those less familiar with print specifics appreciate the guidance provided by Dazzle Printing. “Helped us figure out the margins, bleeds,” “talked me through it,” and “helped me every step of the way” illustrate this supportive approach.
  • Flexibility and Accommodation: The ability to make multiple revisions, accommodate tight deadlines, and adjust files for optimal printing are highly valued by customers.
  • Product Versatility: The testimonials showcase a broad range of printed items, from church directories and wedding programs to literary magazines and children’s books, reinforcing their capability across diverse projects.

Areas Not Explicitly Covered by Reviews and what they imply

While overwhelmingly positive, the reviews don’t typically delve into:

  • Technical Details of Printing Equipment: Customers are focused on outcomes, not the machinery itself.
  • Financial Security Protocols: This is usually a baseline expectation, not a highlight in reviews unless there’s a problem.
  • Environmental Initiatives: Few, if any, reviews mention sustainability, suggesting it might not be a primary driver for Dazzle Printing’s current customer base or a highly advertised feature.

In conclusion, the customer reviews section on Dazzleprinting.com serves as a powerful testament to their service quality, efficiency, affordability, and especially their outstanding customer support.

It provides compelling evidence that they consistently deliver on their promises, making them a trustworthy choice for printing needs.

Dazzleprinting.com vs. Competitors

When evaluating Dazzleprinting.com against its competitors, it’s important to consider what makes them stand out in a crowded online printing market.

While many services offer similar products, Dazzle Printing carves its niche primarily through its strong customer service, low minimums, and robust satisfaction guarantee. Supercraftlab.com Review

Key Differentiators of Dazzleprinting.com

Based on its homepage claims and customer testimonials, Dazzleprinting.com distinguishes itself with:

  • Exceptional and Personalized Customer Service: This is perhaps their strongest competitive advantage. The promise of “real people answer our phones and chats” and assigning a “single customer service rep” is often lacking in larger, more automated printing services. Many customer reviews explicitly laud specific representatives like Renee and Jill for their patience, helpfulness, and proactive problem-solving. This human touch can be invaluable, especially for complex projects or first-time print buyers.
  • Very Low Minimum Order Quantities: Starting at just 25 copies and allowing increments of 1 copy is highly competitive, especially for binding options like perfect bound or wire-o. Many larger printers have much higher minimums e.g., 100, 250, or even 500 copies or charge a significant premium for very small runs. This makes Dazzle Printing ideal for self-publishers, small businesses, event planners, or anyone with limited print needs.
  • 100% Satisfaction Guarantee: This is a powerful risk-reducer. While some competitors offer re-prints for errors, a “No questions asked!” refund option, along with reprinting, demonstrates a higher level of commitment to customer satisfaction. This builds significant trust.
  • Transparent and Competitive Pricing with New Client Discount: The instant pricing calculators and the upfront 20% discount for new clients provide clarity and an immediate incentive. Some competitors might require a more involved quote process or have less prominent introductory offers.
  • Focus on Bound Documents: While they do other printing, the emphasis on various binding options Perfect Bound, Plastic Coil, Saddle Stitch, Wire-o suggests a specialization in multi-page documents and books, an area where they appear to excel.
  • Free Sample Package: Offering free physical samples is a significant advantage. This allows customers to assess paper quality and binding types firsthand, reducing uncertainty and ensuring the final product meets expectations. Not all competitors offer this, or they might charge for samples.

Comparison with Broader Competitors e.g., Vistaprint, PsPrint, Blurb

  • Vistaprint & PsPrint General Marketing Materials:
    • Dazzle Printing’s Advantage: Superior personalized customer service, lower minimums for bound documents, potentially higher perceived quality for specialized book/document printing. Their customer service model seems more robust for complex queries.
    • Competitor’s Advantage: Broader range of simple marketing products business cards, flyers, banners, slightly lower prices for very high volumes of basic products, easier online design tools for non-designers. Vistaprint is more of a mass-market solution.
  • Blurb & Lulu Self-Publishing Books:
    • Dazzle Printing’s Advantage: Potentially faster turnaround for specific project types, direct human contact for complex issues, potentially more flexibility with very small increments 1 copy.
    • Competitor’s Advantage: Stronger emphasis on global distribution especially for Lulu and Amazon KDP, more integrated design tools for book creation, and a larger ecosystem for authors. Dazzle Printing is more of a pure printer, while Blurb/Lulu are publishing platforms.
  • Smartpress & Greenerprinter Premium/Specialized Printers:
    • Dazzle Printing’s Advantage: Likely more competitive pricing for standard print jobs, faster turnaround for some items, and a strong focus on immediate, personalized customer support without necessarily requiring premium pricing.
    • Competitor’s Advantage: Smartpress offers higher-end finishes and more unique customization options for premium projects, while Greenerprinter leads in explicit environmental sustainability practices. These might be chosen for very specific, niche requirements where cost is secondary to specialized features or eco-friendliness.

Conclusion on Competitive Positioning

Dazzleprinting.com positions itself as an excellent choice for individuals and businesses needing high-quality, professional printing for bound documents and general materials, especially when personalized support, low minimums, and quick turnarounds are priorities.

Amazon

They appear to compete effectively by combining competitive pricing with a superior customer experience, making them a strong contender for those who value human interaction and reliability over the lowest possible price point or the widest possible product catalog for simple items.

Their commitment to a satisfaction guarantee also sets them apart, reducing perceived risk for customers.

FAQ

What is Dazzleprinting.com?

Dazzleprinting.com is an online printing service specializing in a variety of document and book printing, offering services such as perfect bound, plastic coil, saddle stitch, and wire-o binding, along with general document printing.

Is Dazzleprinting.com legitimate?

Yes, Dazzleprinting.com appears to be a legitimate company, backed by over 30 years of experience, numerous positive customer reviews many linked to Google, transparent pricing, and clear contact information including a physical address in Madison Heights, Michigan.

What types of products does Dazzleprinting.com offer?

Dazzleprinting.com primarily focuses on multi-page documents and books, offering various binding options like perfect bound, plastic coil, saddle stitch, and wire-o.

They cater to needs ranging from business directories and conference materials to personal memoirs and coloring books.

How fast is Dazzleprinting.com’s turnaround time?

Dazzleprinting.com offers fast turnaround times, with multipage documents typically shipping 4 days after approval and all other documents shipping in 3 days. Funcoasttours.com Review

Faster turnaround times are available for an additional charge.

Does Dazzleprinting.com offer a satisfaction guarantee?

Yes, Dazzleprinting.com provides a 100% satisfaction guarantee.

If you are not happy with your final printed product, they will either reprint your order or issue a full refund at their discretion, upon return of the order.

How can I get a price quote from Dazzleprinting.com?

Dazzleprinting.com features instant pricing calculators on its website, allowing you to get a quote quickly based on your specific project details such as quantity, binding type, and page count.

Are there any discounts for new clients at Dazzleprinting.com?

Yes, Dazzleprinting.com offers a 20% new client discount.

You can typically find a code or instructions on how to apply it on their homepage.

What are the minimum order quantities at Dazzleprinting.com?

Dazzleprinting.com has low minimum print quantities, starting at just 25 copies, and you can order in increments of 1 copy, which is highly beneficial for small projects.

Does Dazzleprinting.com offer free shipping?

Yes, Dazzleprinting.com offers free ground UPS shipping on orders over $399 within the contiguous United States.

Can I get samples of paper and binding options from Dazzleprinting.com?

Yes, Dazzleprinting.com offers a free printing samples package that includes printed documents showcasing their four binding styles and samples of all their paper stocks to help you make informed decisions.

How is Dazzleprinting.com’s customer service?

Dazzleprinting.com emphasizes outstanding customer service, stating that “real people answer our phones and chats” and that customers are assigned to a single customer service representative for personalized support. Dezerv.co Review

Numerous customer reviews praise their responsiveness and helpfulness.

What payment methods does Dazzleprinting.com accept?

Dazzleprinting.com accepts secured payments via American Express, Discover, MasterCard, Visa, and PayPal.

Where is Dazzleprinting.com located and where are products printed?

Dazzleprinting.com is a division of Integrated Concepts Group, Inc., located at 29777 Stephenson Highway, Madison Heights, MI 48071. All products are printed in their facility in Madison Heights, Michigan, USA.

Does Dazzleprinting.com offer design services?

The website’s homepage primarily focuses on printing services based on customer-provided files.

It does not explicitly state whether they offer in-house design services or referrals, though they assist with file preparation issues like margins and bleeds.

How do I upload my files to Dazzleprinting.com?

Dazzleprinting.com provides a “File Upload” link, which directs to a Hightail secure file transfer service, allowing you to submit your print-ready documents.

What file format should I use for printing with Dazzleprinting.com?

While the homepage doesn’t specify, standard professional printing practice suggests using print-ready PDF files with embedded fonts and proper resolution at least 300 DPI and CMYK color mode for optimal results.

Can I track my order with Dazzleprinting.com?

While most shipping services provide tracking, one customer review mentioned not automatically receiving a tracking number.

It’s advisable to inquire about tracking information directly with your assigned customer service representative.

What should I do if I have a problem with my Dazzleprinting.com order?

If you’re not happy with your final product, you should contact Dazzleprinting.com’s customer service immediately to discuss a reprint or refund under their 100% satisfaction guarantee. Bondtee.com Review

Does Dazzleprinting.com print custom book sizes?

While the website mentions various binding options and a focus on books, specific details about custom book sizes would typically be found within their instant pricing calculator or by contacting customer service directly.

Is Dazzleprinting.com suitable for self-publishers?

Yes, with low minimum order quantities, various binding options, and a strong emphasis on quality and customer support, Dazzleprinting.com appears to be a very suitable option for self-publishers looking to print small to medium runs of books or booklets.



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