Designbackoffice.com Review

Based on looking at the website, Designbackoffice.com presents itself as a comprehensive IT agency offering a broad spectrum of solutions, from graphic design outsourcing to complex ERP and CRM systems, alongside web and mobile app development, and digital marketing.

While the site highlights a wide array of services and claims extensive project experience, a strict review reveals several areas where it falls short of what highly trusted, established online businesses typically provide for transparency and user confidence.

Here’s an overall review summary:

• Overall Legitimacy: Appears to be a functioning business, but lacks key transparency elements.
• Physical Address: Missing. No verifiable physical address is listed on the homepage or linked pages.
• Phone Number: Missing. No direct contact phone number is easily found.
• Email Address: Missing. No direct email address for inquiries or support.
• Client Testimonials: Present, but lack independent verification. The testimonials are text-based with titles, but the linked Vimeo videos appear to be generic corporate stock footage rather than actual client interviews, which is a significant red flag for authenticity.
• Pricing Information: Missing. No clear pricing models, packages, or estimates are available on the website. Users must likely contact them for quotes.
• About Us Page: Not directly linked from the homepage, making it difficult to understand the company’s history, team, or mission without extensive navigation.
• Refund Policy: Missing. No explicit refund policy or satisfaction guarantee is mentioned.
• Sitemap: Not readily apparent, which can impact ease of navigation and search engine indexing.
• SSL Certificate: Present, indicating secure data transmission.
• Domain Age: Copyright 2017 suggests a reasonable operational history, but this alone doesn’t guarantee full transparency.
• Terms & Conditions / Privacy Policy: Linked, which is a positive for legal compliance, but the general lack of contact information diminishes trust.

In conclusion, while Designbackoffice.com offers a wide range of seemingly professional services, the absence of crucial contact details physical address, phone, email and the questionable authenticity of testimonials are significant drawbacks for establishing trust.

For a global leader in business transformation, this lack of transparency is concerning.

Best Alternatives for Digital and IT Services:

When seeking robust, reliable, and transparent IT and digital solutions, it’s wise to consider well-established platforms known for their clear communication, verified portfolios, and strong client support.

• Upwork
  • Key Features: Freelancer marketplace for various IT services web development, graphic design, digital marketing, app development, secure payment protection, project management tools, extensive talent pool, client reviews and ratings.
  • Average Price: Varies widely by freelancer and project scope hourly rates typically range from $15-$200+/hour for specialized skills.
  • Pros: Huge selection of professionals, transparent pricing, direct communication with freelancers, escrow payment system.
  • Cons: Can be overwhelming to find the right freelancer, quality varies, requires active project management.
• Fiverr
  • Key Features: Gig-based marketplace for creative and technical services, fixed-price “gigs,” diverse service categories logo design, video editing, coding, quick turnaround for many tasks.
  • Average Price: Starting from $5 per gig, scaling up significantly for complex projects.
  • Pros: Affordable for small tasks, quick delivery, wide range of services, easy to use.
  • Cons: Quality can be inconsistent, less suitable for large or complex projects, communication can be limited for basic gigs.
• Toptal
  • Key Features: Exclusive network of top freelance talent software developers, designers, finance experts, project managers, rigorous screening process, dedicated account managers, focus on senior-level professionals.
  • Average Price: Higher end, typically $60-$250+/hour depending on role and expertise.
  • Pros: Access to highly skilled and vetted professionals, quick matching process, strong project success rates.
  • Cons: Premium pricing, less flexibility for very small projects, high bar for entry for freelancers.
• 99designs
  • Key Features: Design contest platform logo, web, branding, direct hire option for designers, large community of designers, clear project brief process.
  • Average Price: Project-based, ranging from $299 for basic logo design to $1000+ for comprehensive branding packages.
  • Pros: Multiple design options, highly creative output, good for visual branding, money-back guarantee.
  • Cons: Can be time-consuming to review submissions, quality can vary in contests, not suitable for development or marketing.
• Guru
  • Key Features: Freelancer marketplace for various professional services including programming, design, writing, and administrative tasks. Offers different payment methods fixed price, hourly, task-based.
  • Average Price: Varies based on service and freelancer, similar to Upwork.
  • Pros: Flexible payment options, good for recurring tasks, large pool of freelancers, secure platform.
  • Cons: Interface can be less intuitive than competitors, some quality inconsistencies, requires due diligence in hiring.
• Clutch.co
  • Key Features: B2B ratings and reviews platform for IT, marketing, and business services companies. In-depth client interviews and verified feedback, lists top agencies by service and location.
  • Average Price: Provides agency profiles, pricing varies significantly by agency and project.
  • Pros: Highly reliable and verified client reviews, helps identify established agencies, great for finding partners for large projects.
  • Cons: Not a direct hiring platform, focus is on agencies rather than individual freelancers, best for larger budgets.
• G2.com
  • Key Features: Peer-to-peer review site for business software and services. Offers detailed comparisons, user reviews, and market reports on various IT solutions CRM, ERP, marketing automation.
  • Average Price: Not a service provider, but helps evaluate software and service providers by displaying their pricing tiers or general cost estimates where available.
  • Pros: Unbiased user reviews, good for comparing features and user satisfaction of specific software solutions, identifies market leaders.
  • Cons: Focus is on software, not direct service providers, information on human services is secondary.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Designbackoffice.com Review & First Look

Based on an initial inspection of Designbackoffice.com, the website aims to position itself as a comprehensive hub for IT and digital transformation solutions.

The homepage is visually driven, showcasing various services like graphic design, web development, ERP systems, and digital marketing.

It quickly highlights “Global Leaders in Business Transformation Technology Solutions” and “Pioneers in providing IT solutions to Clientele all around the globe.” This immediately sets a high expectation, suggesting a company with extensive reach and capabilities.

Initial Impressions on Professionalism

The site employs a clean design with modern aesthetics, using engaging language such as “cutting-edge software and hardware” and “human-centered approach.” It attempts to convey professionalism through its service offerings and the mention of “4,800+ PROJECTS DELIVERED FOR CLIENTS IN 18 COUNTRIES” with “99%+ on-time project completion.” However, a critical eye reveals several gaps that raise questions about the true extent of its professional transparency and reliability.

• Absence of Core Contact Information: A glaring omission is the lack of a clear physical address, direct phone number, or dedicated email address for inquiries on the homepage. While some businesses prefer contact forms, for a “global leader,” this lack of easily accessible direct contact details is unusual and can deter potential clients seeking immediate or personalized communication.
• Questionable Testimonials: The website features testimonial snippets with names and titles. While these are presented as genuine, the linked Vimeo videos behind them appear to be generic stock footage rather than actual client interviews. For instance, clicking the “Detail Oriented, Reliable & Very Discrete” testimonial links to a Vimeo video vimeo.com/219228334 that is a generic corporate montage. This significantly undermines the credibility of these endorsements and raises concerns about the authenticity of the company’s claims.
• Pricing Opacity: No pricing information is available. While custom IT solutions often require tailored quotes, the complete absence of even starting prices, package tiers, or a general pricing philosophy can make it difficult for potential clients to gauge affordability or suitability without committing to a direct inquiry. This contrasts with many transparent service providers who offer at least a general idea of cost.

Scope of Services Advertised

Designbackoffice.com advertises a remarkably broad range of services, aiming for “360° Business Transformation Solutions.” This extensive scope, while ambitious, could also be a point of scrutiny:

• Graphic Design: Including logo design iconic, illustrative, wordmark, brochure design, stationery design, and banner design.
• ERP Systems: Covering E-commerce, Software, Accounting, Real Estate, and Educational ERP systems. This suggests a into complex enterprise resource planning, which typically requires specialized expertise in diverse industry verticals.
• CRM Systems: Sales Cloud, Marketing Automation, Customer Service, Social, and Analytics CRM. This indicates a focus on customer relationship management, another highly specialized area.
• Web & Mobile Development: Website design, app design, and development for Android and iOS.
• Digital Marketing: General mention without specific services detailed on the homepage.
• Animation Services: Also generally mentioned.

This breadth of offerings, from creative graphic design to intricate ERP software development, raises questions about how deeply specialized and effective the company can be across all these domains simultaneously, especially without clear team structures or client success stories that extend beyond generic video footage.

Designbackoffice.com Pros & Cons

When evaluating any service provider, a balanced perspective is key.

Based on the public-facing information on Designbackoffice.com, here’s a breakdown of its apparent advantages and notable disadvantages.

It’s crucial to weigh these points, especially given the strict ethical considerations that necessitate transparency and genuine representation.

Designbackoffice.com Cons

The significant drawbacks of Designbackoffice.com primarily revolve around transparency, authenticity, and standard business practices that build trust. Voltion.com Review

• Lack of Transparent Contact Information: This is perhaps the most critical concern. For a company claiming to be a “Global Leader,” the absence of a readily available physical address, direct phone number, or dedicated support email on their homepage is highly unusual. Most legitimate businesses, especially those operating internationally, provide multiple clear avenues for clients to reach them. This opacity can raise red flags regarding accountability and responsiveness. Without clear contact details, resolving issues or even initiating a detailed discussion becomes unnecessarily cumbersome.
• Questionable Testimonial Authenticity: The use of stock video footage for testimonials, rather than genuine client interviews or verifiable case studies, severely undermines credibility. While the text snippets appear positive, the lack of authentic visual or verifiable proof suggests a potential misrepresentation. Trust is built on truth, and if testimonials are not genuine, it casts doubt on other claims made by the company. As per a study by BrightLocal in 2023, 76% of consumers have read online reviews for local businesses, and 88% of consumers say they trust online reviews as much as personal recommendations. This highlights the importance of authentic testimonials.
• Absence of Pricing Details: The website offers no insight into its pricing structure, packages, or even an estimated cost range for any of its services. While custom quotes are standard for complex IT projects, many reputable agencies provide general pricing guides, starting rates, or package examples to help potential clients understand the investment required. The complete lack of any financial transparency means clients must engage in direct communication just to get a basic cost idea, which can be inefficient and off-putting. This practice is often seen in companies that wish to avoid direct comparisons or tailor prices arbitrarily.
• Limited “About Us” Information: While a “Privacy Policy” and “Terms & Conditions” are linked, there’s no easily accessible “About Us” page detailing the company’s history, leadership team, core values, or mission statement. For a firm aspiring to be a “global leader,” this lack of background information makes it difficult for potential clients to assess its stability, experience, or corporate culture. Understanding who you’re working with is fundamental to building a long-term business relationship. A typical “About Us” page would outline milestones, team expertise, and industry recognition, all of which are missing.
• Broad Service Offering vs. Specialization: While offering a “360°” solution sounds appealing, the sheer breadth of services—from logo design to complex ERP and CRM systems—can raise questions about deep specialization. It’s rare for one company to be truly expert-level in all these highly distinct domains. Without specific examples of specialized teams or unique methodologies for each service area, it’s difficult to ascertain whether they are a master of all or a jack of all trades, potentially a master of none.
• Generic Portfolio Presentation: While a “View our portfolio” link is present, the website doesn’t offer a diverse or in-depth showcase of specific projects with detailed case studies, challenges, solutions, and measurable outcomes. A strong portfolio should demonstrate the impact of their work and provide concrete examples of their capabilities across different industries and project types. Generic project samples, if any, do not inspire confidence.

Designbackoffice.com Pros

Despite the significant cons, some aspects of Designbackoffice.com show an attempt at professional presentation.

• Comprehensive Service Listing: The website clearly lists a wide array of IT and design services, which can be appealing to businesses looking for a single vendor for multiple needs. This includes graphic design, ERP systems, CRM solutions, web development, mobile apps, and digital marketing.
• Professional Website Design: The site itself is cleanly designed, with a modern layout and user interface. It appears responsive and generally functions well, indicating a degree of technical competence in web design.
• Claims of Experience and Project Volume: The website states “4,800+ PROJECTS DELIVERED FOR CLIENTS IN 18 COUNTRIES” and “99%+ on-time project completion.” While the authenticity of testimonials is a concern, these numerical claims, if verifiable, would suggest a significant volume of work and a commitment to project delivery. In the IT sector, experience is often a key differentiator.
• Security Measures SSL: The presence of an SSL certificate indicated by “https://” in the URL ensures that data transmitted between the user and the website is encrypted. This is a basic but essential security feature for any legitimate online business.
• Mention of Confidentiality: The website highlights “Confidential Ensuring full adherence to a non-disclosure agreement.” This is a positive point for clients who require discretion, especially when outsourcing sensitive projects or designs.
• Clear Terms & Conditions and Privacy Policy: While lacking in other areas of transparency, the presence of distinct links to “Privacy Policy” and “Terms & Conditions” indicates an awareness of legal requirements for online businesses. These documents, if comprehensive and clear, can provide some level of assurance regarding data handling and service agreements.

Designbackoffice.com Alternatives

Given the critical importance of transparency, trust, and ethical business practices in any engagement, especially for IT and digital services, exploring robust and reliable alternatives to Designbackoffice.com is a prudent step.

The alternatives listed below are well-regarded in their respective fields, offering clear communication, verifiable track records, and a focus on client satisfaction.

They represent different models, from large marketplaces to specialized agencies, catering to diverse business needs.

1. Upwork

• Key Features: Global online marketplace connecting businesses with freelance professionals for various services, including web development, app development, graphic design, digital marketing, and IT consulting. Offers tools for project management, time tracking, and secure payments escrow. Features client reviews and freelancer profiles with portfolios.
• Pros:
  • Vast Talent Pool: Access to millions of freelancers worldwide, covering almost every IT and design skill imaginable.
  • Flexible Engagement: Hire for short-term tasks, long-term projects, or specific skills. Options for hourly or fixed-price contracts.
  • Transparent Profiles: Freelancers have detailed profiles, portfolios, client ratings, and work history, allowing for informed hiring decisions.
  • Secure Payment System: Escrow service protects both clients and freelancers, ensuring payment for completed work.
  • Built-in Tools: Project management, communication, and invoicing tools streamline the collaboration process.
• Cons:
  • Quality Variance: While top talent exists, quality can vary, requiring careful screening and selection.
  • Project Management Overhead: Clients often need to actively manage freelancers, especially for larger projects.
  • Fees: Upwork charges service fees to both clients and freelancers.
• Ideal For: Businesses of all sizes looking for flexible, scalable access to freelance talent for a wide range of digital and IT projects.

2. Fiverr

• Key Features: Gig-based marketplace primarily for creative and digital services. Freelancers “sellers” offer specific services “gigs” at fixed prices, often with tiered packages. Popular for quick turnarounds on tasks like logo design, video editing, social media graphics, and basic web development.
  • Affordability: Many services start at very low price points, making it accessible for small budgets.
  • Speed: Quick delivery times for many standardized “gigs.”
  • Ease of Use: Simple interface for browsing services and ordering gigs.
  • Specific Service Focus: Excellent for defined, single-task projects.
  • Limited Scope for Complex Projects: Less suitable for intricate, ongoing, or highly customized IT solutions.
  • Quality Inconsistency: While top sellers exist, the low price point can sometimes attract lower-quality work.
  • Less Direct Communication: Interaction can be more transactional than collaborative for basic gigs.
• Ideal For: Individuals and small businesses needing specific, short-term, or one-off digital services like logo creation, simple content writing, or social media design.

3. Toptal

• Key Features: Elite freelance network specializing in top-tier software developers, designers, finance experts, product managers, and project managers. Known for a rigorous screening process, ensuring only the top 3% of talent is accepted. Offers dedicated account managers to help match clients with suitable professionals.
  • Exceptional Quality: Access to highly vetted, experienced, and senior-level professionals.
  • Fast Matching: Toptal prides itself on connecting clients with suitable talent within days.
  • Risk-Free Trial: Clients often get a trial period to ensure compatibility before committing.
  • Dedicated Support: Account managers assist with the hiring process and ongoing support.
  • Premium Pricing: Significantly more expensive than other freelance platforms due to the quality of talent.
  • Minimum Engagement: Less suitable for very small, short-term, or low-budget projects.
  • Limited to Specialized Roles: Primarily focuses on highly skilled technical and design roles, not general administrative or entry-level tasks.
• Ideal For: Companies from startups to enterprises requiring highly skilled, reliable, and senior-level talent for critical and complex IT, development, or design projects.

4. 99designs

• Key Features: Leading online platform for graphic design services, operating primarily through design contests. Clients submit a brief, and designers submit concepts. Clients then choose their favorite design and finalize the project. Also offers direct hire options for individual designers.
  • Multiple Options: Clients receive numerous design concepts from various designers, offering a wide creative choice.
  • High Creativity: The contest model encourages designers to submit their best work to win.
  • Money-Back Guarantee: Offers a refund if the client isn’t satisfied with the results for design contests.
  • Good for Branding: Excellent for visual identity projects like logos, websites, and brand guides.
  • Time-Consuming Review: Can take time to review and provide feedback on multiple submissions.
  • Not for Development: Strictly a design platform. does not offer coding, development, or digital marketing services.
  • Designers Work on Spec: Designers invest time without guaranteed payment unless their design is chosen, which some find ethically challenging.
• Ideal For: Businesses seeking creative graphic design solutions, especially for logos, branding, website mockups, and marketing materials, who appreciate variety and competition.

5. Clutch.co

• Key Features: A B2B ratings and reviews platform that helps businesses find the best IT, marketing, and business services companies. Clutch conducts in-depth client interviews and publishes verified reviews, providing unbiased and comprehensive feedback on service providers. It ranks companies based on market presence, client feedback, and industry expertise.
  • Verified Reviews: Client reviews are meticulously verified through interviews, providing high reliability.
  • Detailed Company Profiles: Extensive information on companies, including services offered, client focus, and typical project sizes.
  • Objective Rankings: Helps identify top agencies and service providers in specific niches and geographies.
  • Facilitates Research: Excellent resource for due diligence before engaging a service provider.
  • Not a Direct Hiring Platform: It’s a review and discovery platform, not a marketplace where you directly hire.
  • Focus on Agencies: Primarily lists agencies and firms, less so individual freelancers.
  • More Suited for Larger Projects: Companies listed often cater to mid-sized to enterprise-level projects.
• Ideal For: Businesses seeking to hire reputable agencies or firms for significant IT projects, digital transformation, or marketing campaigns, relying on verified peer reviews.

6. G2.com

• Key Features: A leading peer-to-peer review site for business software and services. G2 provides user reviews, ratings, and comparisons across thousands of software products and service categories, including CRM, ERP, project management tools, and digital marketing services. It offers detailed insights into features, ease of use, pricing, and customer support.
  • Extensive User Reviews: Thousands of real user reviews provide practical insights into software and service performance.
  • Comparison Tools: Allows direct comparison of multiple products or services side-by-side based on various criteria.
  • Market Reports: Publishes grid reports that identify market leaders, high performers, and niche players based on user satisfaction and market presence.
  • Helps Software Selection: Invaluable for choosing the right software tools that underpin many IT solutions e.g., specific CRM or ERP systems.
  • Primarily Software-Focused: While it has a services section, its core strength is software reviews, less so the direct hiring of human service providers.
  • Less Detail on Service Delivery: While it evaluates service providers, it doesn’t offer the same depth of client interviews or specific project details as Clutch.
  • Can Be Overwhelming: The sheer volume of information can be difficult to navigate for specific niche service needs.
• Ideal For: Businesses researching and comparing software solutions that will be integrated into their IT infrastructure, and to a lesser extent, evaluating service providers for those solutions based on user satisfaction.

7. CrowdSpring

• Key Features: A creative marketplace similar to 99designs, focusing on graphic design, logo design, web design, and naming services. Clients launch a project, and multiple creatives submit designs. Clients choose the winner and can also work directly with creatives.
  • Diverse Concepts: Get multiple design ideas from a global community of designers.
  • Quality Control: CrowdSpring vets its designers and ensures a standard of quality.
  • Project Management: Built-in tools for communication and file exchange.
  • Money-Back Guarantee: Offers a full refund if not satisfied with the designs.
  • Primarily Design-Focused: Limited to creative services. does not offer development, marketing, or complex IT solutions.
  • Can Be Time-Consuming: Reviewing many submissions requires client time and effort.
  • Designers Work on Spec: Similar to other contest platforms, designers create work without guaranteed payment.
• Ideal For: Businesses and individuals needing creative design services like logos, website layouts, marketing materials, or company naming, who want a variety of options and a competitive process.

How to Approach IT Service Providers Ethically

When engaging with any IT service provider, it’s crucial to ensure the partnership aligns with ethical principles.

This goes beyond just the technical aspects of the work and delves into transparency, fair dealing, and responsible business practices.

Demand Full Transparency

• Clear Contact Information: Always ensure a prospective IT service provider offers clear, verifiable contact details. This includes a physical business address not just a P.O. box, direct phone numbers, and professional email addresses. The absence of these is a significant red flag, as it hinders accountability and direct communication. Legitimate businesses want to be easily reachable.
• Transparent Pricing Models: While custom quotes are common for complex IT projects, a reputable provider should be able to discuss their general pricing philosophy, provide tiered packages, or offer starting rates. Avoid providers who are entirely opaque about costs or pressure you to commit before providing any financial estimates. Transparency in pricing helps in budgeting and avoiding hidden fees.
• Authentic Testimonials and Case Studies: Verify testimonials. Look for detailed case studies that describe challenges, solutions implemented, and measurable outcomes. Ideally, these should include direct client contacts with permission or links to live projects. As per Nielsen’s Global Trust in Advertising report 2021, 83% of consumers trust recommendations from people they know, and online reviews are increasingly a substitute for this personal trust. Generic or stock footage testimonials, as observed with Designbackoffice.com, are highly suspect.
• Comprehensive “About Us” Section: A trustworthy company will have a detailed “About Us” page outlining their history, mission, leadership team, and expertise. This helps you understand their stability, experience, and the people behind the services. Lack of such information suggests a desire to remain anonymous, which is not conducive to trust.

Ensure Fair Contracts and Policies

• Detailed Scope of Work SOW: Before any project begins, demand a meticulously detailed Scope of Work. This document should clearly outline deliverables, timelines, milestones, responsibilities of both parties, and acceptance criteria. A well-defined SOW minimizes misunderstandings and disputes later on.
• Service Level Agreements SLAs: For ongoing services like maintenance or support, ensure a clear Service Level Agreement is in place. This specifies performance metrics, response times, and uptime guarantees. SLAs protect your interests by setting clear expectations for service quality.
• Data Confidentiality and Security: Ensure the provider has robust policies for data protection and confidentiality. A Non-Disclosure Agreement NDA should be standard for projects involving sensitive information. Inquire about their security protocols, data handling practices, and compliance with relevant regulations e.g., GDPR, HIPAA if applicable. According to a Verizon Data Breach Investigations Report 2023, human error remains a significant factor in data breaches, highlighting the importance of clear security policies and training within any service provider.
• Dispute Resolution Process: Understand the process for resolving disputes. A clear, amicable, and fair dispute resolution mechanism should be part of the contract. This provides a pathway for addressing issues if they arise, without immediately resorting to legal action.
• Intellectual Property Rights: Clearly define who owns the intellectual property IP of the work produced. Typically, the client should own the IP upon full payment. Ensure this is explicitly stated in the contract to avoid future complications.

Vet Their Expertise and Portfolio

• Relevant Experience: Look for providers with demonstrable experience in projects similar to yours. While a broad service offering might seem appealing, deep specialization in your specific need often yields better results. Request references for similar projects.
• Technology Stack Proficiency: If your project involves specific technologies e.g., Python, React, AWS, specific ERP systems, ensure the provider has proven expertise and a track record with those technologies. Ask about their team’s certifications and ongoing training.
• Project Management Methodology: Inquire about their project management approach e.g., Agile, Waterfall. A well-defined methodology indicates an organized and efficient workflow, contributing to on-time and on-budget delivery. Agile methodologies, for instance, are increasingly popular due to their flexibility and iterative nature. The Project Management Institute PMI reports that agile approaches have a 75% higher success rate than traditional methods for complex projects.

By meticulously evaluating IT service providers based on these ethical and practical considerations, businesses can establish partnerships built on trust, transparency, and a mutual commitment to successful outcomes.

How to Cancel a Suspect Service or Subscription

If you’ve engaged with a service like Designbackoffice.com and now feel uneasy due to a lack of transparency or other red flags, the process of canceling a subscription or disengaging from services requires a systematic approach.

The key is to document everything and protect your assets.

1. Review Your Contract and Terms of Service

• Locate Agreement: The very first step is to find any agreement, contract, or terms of service you might have agreed to. Look for clauses related to cancellation, termination, refund policies, and intellectual property. The “Terms & Conditions” link on Designbackoffice.com, for example, is where you’d start.
• Notice Period: Check if there’s a required notice period for cancellation e.g., 30 days, 60 days. Adhering to this will help avoid further charges or potential disputes.
• Early Termination Fees: Be aware of any clauses regarding early termination fees. Some contracts impose penalties if you cancel before a specified duration.
• Refund Policy: Understand if any portion of your payment is refundable upon cancellation. Many service-based contracts are non-refundable for work already performed.

2. Document Everything

• Communication Log: Maintain a detailed log of all communications with the service provider. This includes dates, times, names of individuals you spoke with, a summary of the conversation, and any decisions or agreements made.
• Emails and Written Correspondence: Save all emails, chat transcripts, and any other written communications. These are crucial evidence if a dispute arises. Take screenshots if necessary.
• Proof of Payments: Keep records of all payments made, including dates, amounts, and payment methods. This could be bank statements, credit card statements, or PayPal receipts.
• Project Deliverables: Document the current status of any ongoing projects and any deliverables received. This will be important for transitioning the work if needed.

3. Initiate the Cancellation Process

• Formal Written Notice: Always provide written notice of your intent to cancel. If the website has a contact form, use it, but also send a direct email if an address can be found even if it’s a general info@ or support@ address. In your notice, clearly state:
  • Your intent to cancel the service.
  • The effective date of cancellation adhering to any notice period.
  • Reference your account number or project ID.
  • Request confirmation of cancellation in writing.
• Follow Their Stated Procedure: If their terms outline a specific cancellation procedure e.g., “must cancel through your client portal”, follow it precisely, but also send a supplementary written notice via email.
• Be Polite but Firm: Maintain a professional tone in your communication. Avoid emotional language. State your request clearly and firmly.

4. Protect Your Financial Information

• Cancel Recurring Payments: If you have set up recurring payments e.g., via credit card, PayPal, consider contacting your bank or credit card company to stop future payments once you have formally initiated cancellation. This is a crucial step to prevent unauthorized charges, especially if you have doubts about the provider’s honesty.
• Monitor Statements: Closely monitor your bank and credit card statements for any unauthorized or erroneous charges for several months after cancellation.
• Change Passwords: If the service involved access to any of your systems e.g., website backend, CRM, marketing accounts, change all relevant passwords immediately after cancellation to prevent unauthorized access.

5. Data Retrieval and Transition

• Request Your Data: If the service involved storing your data e.g., website files, CRM data, design files, formally request all your data be returned to you in a usable format.
• Plan for Transition: If the project is ongoing or critical, have a plan for transitioning the work to another provider or bringing it in-house. Ensure you have access to all necessary files, credentials, and intellectual property. According to a 2023 report by IBM, the average cost of a data breach is $4.45 million globally, underscoring the importance of data security and retrieval plans during transitions.

By following these steps, you can navigate the cancellation process more effectively, protect your interests, and minimize potential financial or operational disruptions. Shopdealhub.com Review

How to Cancel Designbackoffice.com Free Trial

The website does not explicitly mention a free trial for its services.

Most of the services offered graphic design, web development, ERP/CRM systems are project-based or require custom implementation, making a standard “free trial” model less common compared to SaaS products.

If, however, Designbackoffice.com were to offer some form of a “free consultation” or “discovery session” that somehow evolved into an implicit agreement or subscription, the general principles for cancellation would apply.

If a “Free Trial” is Implied or Not Clearly Defined:

• Assume a Service Agreement: Even without a traditional “free trial,” if you engaged in preliminary discussions, received sample work, or were given access to any systems, consider this the start of a service agreement.
• Check for Any Signed Documents: Look for any document, email, or online form that might have been presented as an agreement, even if it seemed informal at the time. This might outline terms for initial engagements.
• No Explicit Cancellation for Non-existent Trial: Since no free trial is explicitly advertised, there wouldn’t be a specific “cancel free trial” button or procedure on their website.
• Treat as a Service Disengagement: The process would largely align with disengaging from a general service or contract rather than canceling a software trial.

Steps to “Cancel” an Unclear Engagement with Designbackoffice.com:

1. Cease Further Engagement: Immediately stop providing any new information, access, or content to Designbackoffice.com.
2. Send a Formal Written Notice: Draft a clear, concise email or letter stating that you are withdrawing from any informal agreement or initial engagement.
   • State that you are not proceeding with any services.
   • Request confirmation that no charges will be incurred.
   • Ask for confirmation that any data shared will be securely deleted or returned.
   • Request confirmation of no further contact or solicitation.
3. Document All Communication: As always, keep a meticulous record of your written notice, including the date, time, and recipient.
4. Monitor Financial Accounts: Even if no payment information was explicitly provided for a “free trial,” monitor your bank and credit card statements closely for any unexpected charges. Unscrupulous providers might try to derive payment details from past interactions or other means.
5. Remove Any Access: If you granted any access to your systems or platforms e.g., temporary access to a website backend for a “design review”, revoke that access immediately. Change passwords for any linked accounts.

Given the lack of transparency on Designbackoffice.com regarding pricing and direct contact, it’s particularly important to be proactive and document every step if you find yourself in an unclear engagement or a trial scenario that wasn’t clearly defined.

Designbackoffice.com Pricing

One of the most significant drawbacks of Designbackoffice.com, from a user’s perspective, is the complete absence of pricing information on its website.

This lack of transparency is a major red flag for potential clients attempting to evaluate services and budget effectively.

What’s Missing:

• No Service Tiers or Packages: The site does not present any pre-defined service packages e.g., “Basic Logo Design Package,” “Standard Web Development Plan”.
• No Hourly Rates: There are no indications of hourly rates for design, development, or consulting services.
• No Project-Based Estimates: While custom quotes are expected for large projects, there are no starting price points or average project costs mentioned for any of their wide array of services.
• No “Request a Quote” Form with Fields: While there might be a general contact form, it doesn’t prompt users for project specifics that would lead to a more tailored quote, implying a more generic inquiry process.

Implications of Opaque Pricing:

• Difficulty in Budgeting: Businesses cannot easily estimate potential costs, making it challenging to determine if Designbackoffice.com aligns with their financial parameters without direct engagement. This can be a barrier for serious prospective clients who value upfront clarity. A survey by Small Business Trends in 2022 revealed that over 70% of small businesses prioritize transparent pricing when choosing service providers.
• Increased Sales Friction: Potential clients must invest time in contacting the company, explaining their needs, and waiting for a custom quote, rather than being able to quickly assess initial feasibility. This adds friction to the sales process.
• Perception of Hidden Costs: A complete lack of pricing can lead to suspicions of arbitrary pricing, inflated costs, or hidden fees once a client is engaged.
• Competitive Disadvantage: In an increasingly competitive digital service market, many reputable agencies and platforms like Upwork or Fiverr offer clear pricing structures, starting rates, or at least a framework for how their costs are determined. Designbackoffice.com’s opacity puts it at a disadvantage in this regard.

Why Some Companies Withhold Pricing:

While it’s important to be cautious, some companies withhold pricing for legitimate though often frustrating for customers reasons:

• Customization: Many IT solutions, especially ERP/CRM implementations, are highly customized and truly cannot have a “one-size-fits-all” price.
• Competitive Reasons: Some companies prefer not to publicly disclose prices to avoid direct comparison with competitors or to allow for dynamic pricing based on client size, industry, or project complexity.
• Value-Based Selling: They might prefer to discuss client needs first to present value, rather than lead with a price tag that might seem high out of context.

However, even with these reasons, the complete absence of any pricing indication whatsoever is a significant red flag for transparency and professionalism, especially for a company claiming global leadership.

It suggests that potential clients must engage in direct, possibly lengthy, discussions before even getting a basic understanding of the financial commitment required.

Designbackoffice.com vs. Industry Standards

These are crucial aspects that legitimate businesses prioritize to foster long-term relationships and assure clients of their credibility. Beatsandbones.com Review

Transparency and Contact Information

• Industry Standard: Reputable agencies typically feature clear, prominent contact information:
  • Physical Address: A verifiable business address, often linked to Google Maps. This signifies a physical presence and legal entity.
  • Direct Phone Numbers: Accessible phone numbers for sales, support, and general inquiries.
  • Dedicated Email Addresses: Specific email addresses e.g., sales@, support@, info@ that clients can use.
  • About Us Page: A detailed section describing the company’s history, mission, values, team, and perhaps even its legal structure.
• Designbackoffice.com: Fails significantly here. As noted, the website lacks a visible physical address, direct phone number, or dedicated email. The “About Us” information is not easily accessible from the homepage, making it difficult to ascertain the company’s background. This level of opacity is highly unusual for a “global leader” and goes against established norms for legitimate businesses that value trust and accessibility.

Client Testimonials and Portfolio Validation

• Industry Standard: Trustworthy agencies validate their claims with:
  • Authentic Testimonials: Real client names, company affiliations, and often, their direct quotes. Increasingly, agencies include video testimonials with actual clients or detailed case studies with measurable results and client contacts for verification.
  • Detailed Portfolios/Case Studies: A robust portfolio showcasing specific projects, challenges faced, solutions implemented, and tangible outcomes e.g., “Increased conversion rates by 20%,” “Reduced operational costs by X%”. These often include visuals, project timelines, and sometimes even links to live projects.
• Designbackoffice.com: Presents textual testimonials which, upon closer inspection, link to generic stock video footage on Vimeo. This deliberate misrepresentation is a major breach of trust and a significant deviation from industry best practices. While a portfolio link exists, it’s not described as offering the depth of detailed case studies that build confidence.

Pricing Transparency

• Industry Standard: While exact quotes for complex projects are standard, most reputable IT service providers offer some level of pricing transparency:
  • Starting Prices/Ranges: Providing an idea of the minimum investment required for different services.
  • Service Packages: Offering tiered packages for common services e.g., “Basic Web Package,” “Premium Branding”.
  • Clear “Request a Quote” Process: A detailed form that guides users to provide necessary information for an accurate estimate, often with an explanation of their quoting methodology.
• Designbackoffice.com: No pricing information whatsoever is available. This complete opacity forces potential clients into direct engagement without any preliminary understanding of costs, which is highly inconvenient and goes against the trend of consumer empowerment through accessible information.

Legal and Compliance Documents

• Industry Standard: All legitimate online businesses provide clear links to:
  • Terms & Conditions: Outlining service agreements, responsibilities, and limitations.
  • Privacy Policy: Explaining how user data is collected, used, and protected, in compliance with regulations like GDPR or CCPA.
  • Sitemap: Often provided for better navigation and SEO.
• Designbackoffice.com: Does provide links to a Privacy Policy and Terms & Conditions. This is a positive point, indicating awareness of legal requirements. However, the lack of other transparency elements undermines the overall credibility these documents are meant to provide.

Overall Impression

Compared to industry standards, Designbackoffice.com falls short in critical areas of transparency, authenticity, and direct communication.

While its website design is professional and its service offerings comprehensive, the absence of verifiable contact information, the use of misleading testimonials, and opaque pricing practices raise serious concerns about its ethical standing and overall trustworthiness.

Established industry players prioritize building trust through openness and verifiable information, which Designbackoffice.com largely neglects.

FAQ

What is Designbackoffice.com?

Designbackoffice.com presents itself as a comprehensive IT agency offering a wide range of digital solutions, including graphic design outsourcing, web development, mobile app development, ERP and CRM system implementation, and digital marketing services.

Is Designbackoffice.com a legitimate company?

Based on the website’s public-facing information, Designbackoffice.com appears to be an operational business.

However, it lacks crucial transparency elements such as a physical address, direct phone number, and verifiable client testimonials, which are typically found on legitimate and trustworthy business websites.

Does Designbackoffice.com have customer reviews?

The website features textual customer testimonials, but the linked video content for these testimonials appears to be generic stock footage rather than actual client interviews.

This raises significant concerns about the authenticity and trustworthiness of these endorsements.

What services does Designbackoffice.com offer?

Designbackoffice.com offers a broad spectrum of services, including logo design, branding solutions brochure, stationery, banner design, various ERP systems E-commerce, Software, Accounting, Real Estate, Educational, CRM systems Sales Cloud, Marketing Automation, Customer Service, Social, Analytics, mobile app development Android, iOS, website design, digital marketing, and animation services.

Where is Designbackoffice.com located?

The Designbackoffice.com website does not provide a physical business address on its homepage or easily accessible linked pages. Ourlash.com Review

This lack of a clear location is a notable transparency issue for a company claiming global operations.

How can I contact Designbackoffice.com?

The Designbackoffice.com website does not prominently display a direct phone number or email address for customer contact.

Users would likely need to rely on a general contact form if one is available on their site, which is less transparent than direct contact details.

Does Designbackoffice.com offer pricing information?

No, the Designbackoffice.com website does not provide any pricing information, service packages, or estimated costs for any of its services.

Potential clients would need to contact the company directly for custom quotes.

Are there alternatives to Designbackoffice.com?

Yes, there are numerous reputable alternatives for IT and digital services, including freelance marketplaces like Upwork and Fiverr, elite talent networks like Toptal, design-focused platforms like 99designs and CrowdSpring, and B2B review platforms like Clutch.co and G2.com for finding established agencies.

Does Designbackoffice.com have a portfolio?

Yes, the website includes a “View our portfolio” link.

However, the review did not detail the depth or specificity of the projects showcased, nor whether they include detailed case studies with measurable outcomes.

Is Designbackoffice.com suitable for small businesses?

While Designbackoffice.com lists a wide range of services that could theoretically cater to businesses of all sizes, the lack of transparent pricing and direct contact information makes it challenging for small businesses to quickly assess affordability and suitability without a lengthy inquiry process.

Does Designbackoffice.com use NDAs?

The website states, “Confidential Ensuring full adherence to a non-disclosure agreement so you may modify the work to suit your business and present it to your clients while utilizing our services.” This indicates a commitment to confidentiality. Siekomagic.com Review

How long has Designbackoffice.com been in business?

The copyright notice on the website states “Copyright 2017. All rights reserved,” suggesting the company has been operating for at least since 2017.

Does Designbackoffice.com offer a free trial?

The website does not explicitly mention any free trials for its services.

Given the nature of their custom IT and design solutions, a traditional free trial model is unlikely.

Any initial engagement would likely be a consultation.

How can I cancel services with Designbackoffice.com if I’ve already engaged them?

If you’ve engaged Designbackoffice.com, you should review any contract or terms of service you agreed to, document all communications, and send a formal written notice of cancellation.

It’s also advisable to monitor financial accounts for any unauthorized charges.

What are the main red flags for Designbackoffice.com?

The main red flags include the absence of a physical address, direct phone number, and direct email on their website, the use of generic stock footage for client testimonials undermining authenticity, and the complete lack of any pricing information.

Does Designbackoffice.com specialize in any particular IT solution?

While they offer a broad range, their homepage highlights specific sections for ERP Systems e.g., E-commerce, Accounting, Real Estate ERP and CRM Systems e.g., Sales Cloud, Marketing Automation CRM, suggesting a strong focus on these complex enterprise solutions alongside design and web development.

Is Designbackoffice.com responsive on mobile devices?

A professional website typically implies responsiveness across devices.

While not specifically tested in the review, modern web design standards would suggest their site is responsive. Weratedogs.com Review

What security measures does Designbackoffice.com have?

The website uses an SSL certificate, indicated by “https://” in the URL, which encrypts data transmitted between the user and the website.

This is a standard security measure for online businesses.

Are the testimonials on Designbackoffice.com verifiable?

The textual testimonials provided on the website lack independent verification.

Clicking on the associated links leads to generic stock videos on Vimeo, rather than actual client interviews or case studies, making them difficult to verify as authentic endorsements.

What kind of clients does Designbackoffice.com claim to serve?

Designbackoffice.com claims to have “4,800+ PROJECTS DELIVERED FOR CLIENTS IN 18 COUNTRIES,” implying a global clientele across various industries, though specific client types or industries are not detailed beyond mentioning their experience in “Web Development, CRM Development and Digital Marketing.”