Desklog Terms & Conditions Summary

Understanding the terms and conditions of any software is crucial, especially for tools that handle sensitive data like time tracking and employee activities. Desklog has a “Terms of Service” document that outlines key aspects.

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Here’s a summary of important points:

• Data Deletion Policy: This is a key aspect that varies by plan type: How to Get Started with Desklog

  • Free plan: User data is retained for a maximum of three months.
  • Business plan: Tracked user data, including app and URL data, and screenshots, are retained for a maximum of the last six months for active users. If a Business subscription expires, there’s a 30-day grace period. After that, access to data beyond 30 days is limited to the last six months.
  • Enterprise plan: Active Enterprise users have access to their data for the last 18 months. They also get a 30-day grace period upon expiration, after which access to data is retained for the last six months.
  • Lifetime Data Retention: Regardless of the plan, Desklog explicitly states they will retain login details, attendance records, and leave reports for a lifetime.
  • Amazon S3 Integration: If you integrate with Amazon S3, captured screenshots are stored indefinitely until you manually delete them.

• Unauthorized Account Use: You are responsible for notifying Desklog’s support ([email protected]) if you become aware of any unauthorized use or access to your account. Desklog is not liable for losses incurred due to someone else using your password or account, even without your knowledge, regardless of whether you’ve advised them of unauthorized use. They may require information to confirm your identity and ensure account security.

  

• Third-Party Websites: Desklog’s service may include hyperlinks to other websites, content, or resources. They clarify that they have no control over these third-party websites and are not responsible for their actions or content. They do not support any advertising products or materials available from such external sites.

It’s always a good idea to read the full Terms of Service document yourself for a complete understanding, but this summary covers some of the most critical points, especially regarding data retention and account security.

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