Dragonlocks.co.uk Reviews

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Based on checking the website, Dragonlocks.co.uk appears to be a legitimate local locksmith service operating in Mold, Flintshire, and surrounding areas in North Wales.

The site clearly positions itself as a “locksmith near me” service, emphasizing quick response, no call-out charges, and transparent pricing.

They highlight over 170 5-star Google reviews, suggesting a strong local reputation.

Their services primarily revolve around emergency lockouts, lock repairs, and replacements for both residential and commercial properties, including UPVC door and window issues.

The direct, no-nonsense approach aims to build trust with potential customers looking for reliable and affordable locksmith solutions without hidden fees.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Understanding Dragonlocks.co.uk: A Deeper Dive

Dragonlocks.co.uk presents itself as a straightforward, family-owned local locksmith service dedicated to serving the Mold, Flintshire, and broader North Wales region.

Their online presence focuses heavily on accessibility, trustworthiness, and cost-effectiveness, critical factors for anyone in an urgent lockout situation or needing security upgrades.

Dragonlocks.co.uk Review & First Look

Upon first glance, Dragonlocks.co.uk projects an image of reliability and local expertise. The website prominently displays their contact number and a strong emphasis on “no call-out charges” and “no VAT,” which are significant differentiators in a service industry often plagued by hidden fees. The repeated mention of “over 170 5* Google reviews” acts as a powerful social proof, indicating a history of satisfied customers.

  • Key Trust Signals:
    • Direct phone number 07592 254280 immediately visible.
    • Highlighting “Local – Family Owned Business.”
    • “No Call Out Charges” and “No Vat Or Additional Fees!” are core promises.
    • Emphasis on speaking directly to the locksmith, not a call center.

Dragonlocks.co.uk Pros & Cons

Every service has its strengths and weaknesses.

For Dragonlocks.co.uk, their local focus and transparent pricing are major advantages, but like any localized service, their reach might be limited. Bucksboilers.com Reviews

Pros:

  • Transparent Pricing: A major selling point is the promise of “no call-out charge” and “no VAT,” which can save customers a significant 20% on the service. They claim to provide one price for the whole job.
  • Local and Family-Owned: This often translates to personalized service and a vested interest in community reputation, unlike larger national chains.
  • Direct Communication: The ability to “Speak Directly To The Locksmith, Not A Call Centre” is a huge plus for clear communication and problem-solving.
  • High Customer Satisfaction: Over 170 5-star Google reviews are a strong indicator of consistent quality service and customer approval.
  • 24/7 Availability: They offer a 24-hour, 365-day service, which is essential for emergency locksmith needs.
  • Comprehensive Services: They handle a wide range of issues from emergency lockouts to UPVC door and window repairs, and lock replacements.
  • 12-Month Guarantee: All fitted parts come with a 12-month guarantee under normal usage, providing peace of mind.

Cons:

  • Geographic Limitation: As a local service, their primary operational area is Mold, Flintshire, and surrounding parts of North Wales. While they cover Chester, Wrexham, and the Wirral, their immediate response might be concentrated in their core region.
  • Website Simplicity: The website, while functional, is quite basic in design. Some users might prefer a more modern interface with advanced features like online booking or detailed service descriptions beyond text.
  • Limited Online Information: While they mention Google reviews, direct links or embedding of these reviews could further enhance transparency and ease of verification for potential customers.

Dragonlocks.co.uk Services Offered

Dragonlocks.co.uk offers a comprehensive suite of locksmith services, catering to both emergency situations and planned security upgrades for residential and commercial clients.

Emergency Locksmith Services:

  • Locked Out Assistance: Fast response for home, business, or garage lockouts.
  • Broken Key Extraction: Dealing with snapped keys in locks.
  • Emergency Entry: Utilizing various methods to gain access to properties when keys are lost or locks fail.

Lock Repair and Replacement:

  • UPVC & Composite Door Locks: Specializing in repairs and replacements for modern UPVC and composite doors.
  • Patio and French Door Locks: Addressing issues specific to these door types.
  • Garage Door Locks: Ensuring security for garage access points.
  • Window Locks: Installation and repair of various window locking mechanisms.
  • Mortice Locks: Supply and fitting of traditional mortice locks for internal doors, sheds, gates, and outbuildings e.g., 5 Lever, 3 Lever, ASEC, Chubb, Union, ERA, Yale Mortice locks.
  • Cylinder Locks: Repair and replacement of common cylinder locks e.g., 6 Pin, 10 Pin, Ultion, Union, Yale Cylinder Locks.
  • Push Button Locks Keypad Locks: Installation of light, medium, and heavy-duty keypad locks for keyless entry.
  • Anti-Snap Locks: Offering enhanced security solutions to protect against lock snapping techniques.

Security Advice and Upgrades:

  • Home Security Consultations: Providing advice on securing properties, especially after moving home or a break-in.
  • Insurance Approved Locks: Guidance on locks that can potentially save money on insurance bills.
  • Building Security Audits: Contract work for businesses and landlords to assess and maintain security.

How Dragonlocks.co.uk Compares to Competitors

In the locksmith industry, competition can be fierce, ranging from national chains to individual tradesmen.

Dragonlocks.co.uk distinguishes itself through several key factors.

Dragonlocks.co.uk vs. National Locksmith Chains:

  • Personalized Service: Dragonlocks.co.uk, being a local and family-owned business, offers a more personal touch. You “Speak Directly To The Locksmith, Not A Call Centre In London, Glasgow Or Timbuktu!” This direct communication avoids miscommunications and delays often associated with large, bureaucratic organizations.
  • Cost-Effectiveness: National chains often have higher overheads, which can translate to higher prices, call-out fees, and VAT. Dragonlocks.co.uk explicitly states “No Call Out Charges” and “No Vat Or Additional Fees!”, making them potentially more affordable.
  • Local Knowledge: A local locksmith like Dragonlocks.co.uk has an intimate understanding of the specific area, common security concerns, and typical housing structures, which can be beneficial in addressing local issues.

Dragonlocks.co.uk vs. Other Local Locksmiths:

  • Review Volume: With “over 170 5* Google reviews,” Dragonlocks.co.uk stands out with a significant volume of verified positive feedback, indicating a consistent track record. Many smaller local locksmiths might have fewer reviews or less prominent online presence.
  • Transparency: Their upfront commitment to “No Call Out Charges” and “No VAT” is a clear competitive advantage that not all local locksmiths advertise as explicitly.
  • Response Time: While many local locksmiths offer quick responses, Dragonlocks.co.uk emphasizes being “on call at all times ready to provide local locksmith services.”

Dragonlocks.co.uk Pricing

Dragonlocks.co.uk adopts a transparent and customer-friendly pricing model, a significant factor for those in urgent need of locksmith services.

They directly address common concerns about hidden costs in the industry. Hyundai.com Reviews

Key Pricing Aspects:

  • No Call-Out Charges: This is a major differentiator. Many locksmiths charge a fee just to visit your property, regardless of whether work is carried out. Dragonlocks.co.uk states, “No Call Out Charges – What Is A “Call-Out Charge Anyway”?”
  • No VAT or Additional Fees: They explicitly state “No Vat Or Additional Fees!”, meaning customers save the typical 20% value-added tax usually applied to services. This can result in substantial savings.
  • Payment on Completion: They “only take payment once the job is completed T & c’s apply,” which builds trust by ensuring customer satisfaction before payment is rendered.
  • No Obligation Quote: Customers can request a “free no obligation quote” before any work begins, ensuring they know the cost upfront.
  • One Price for the Whole Job: They aim to provide a single, comprehensive price once the job has been assessed, avoiding the “stock charges, entry charges, transport charges, handling charges, labour charges and more…” that they warn against from other companies.

Dragonlocks.co.uk Alternatives

While Dragonlocks.co.uk offers a strong local service, it’s always wise to be aware of alternatives, especially if you are outside their immediate service area or prefer to compare quotes.

Local Locksmiths:

  • Search “Locksmith near me”: The most direct approach is often to use local search engines to find other locksmiths operating in your specific town or city. Look for those with strong local reviews and clear pricing.
  • Word-of-Mouth: Ask neighbors, friends, or local community groups for recommendations. Personal referrals can be highly reliable.

National Locksmith Networks:

  • Checkatrade, TrustATrader, Rated People: These platforms connect you with vetted tradespeople, including locksmiths, in your area. You can often read reviews and get multiple quotes.
  • Keytek Locksmiths, Lockforce: These are examples of larger national networks with branches or franchisees across the UK. They often offer standardized services and can be a good option if you prioritize brand recognition, though they may have call-out fees or charge VAT.

Emergency Services Extreme Cases:

  • Police Non-Emergency Line: In situations where you feel unsafe or suspect a break-in, contact local police for advice or assistance. They can often provide guidance on reputable local services.
  • Emergency Housing Services: If you are locked out and have no other options, some local councils or housing associations may have emergency services for residents, though this is usually for vulnerable individuals.

When considering alternatives, always:

  • Verify Credentials: Ensure the locksmith is legitimate and has appropriate training and insurance.
  • Get Multiple Quotes: Compare prices and services from at least two or three providers.
  • Read Reviews: Check independent review sites like Google Reviews, Trustpilot to gauge customer satisfaction.
  • Understand Pricing: Confirm all charges upfront, including call-out fees, VAT, and any potential extra costs.

Frequently Asked Questions

What services does Dragonlocks.co.uk offer?

Dragonlocks.co.uk offers a comprehensive range of locksmith services including emergency lockouts, lock repairs, lock replacements for UPVC, composite, patio, French, and garage doors, window lock services, anti-snap lock installations, and security advice for residential and commercial properties.

Does Dragonlocks.co.uk charge a call-out fee?

No, Dragonlocks.co.uk explicitly states that they do not charge any call-out fees, even for emergency visits during nights or weekends.

Are there any hidden charges with Dragonlocks.co.uk?

No, Dragonlocks.co.uk prides itself on transparent pricing. Theatlantic.com Reviews

They state they do not charge VAT or any additional fees beyond the quoted price for the complete job.

What areas does Dragonlocks.co.uk cover?

Dragonlocks.co.uk primarily serves Mold, Flintshire, and surrounding areas in North Wales, including Chester, Wrexham, the Wirral, and other specific locations listed on their website.

How quickly can Dragonlocks.co.uk respond to an emergency?

Dragonlocks.co.uk offers a fast response 24-hour emergency locksmith service and aims to reach customers quickly, often within the hour depending on location and time of day.

Do Dragonlocks.co.uk fitted parts come with a guarantee?

Yes, all parts fitted by Dragonlocks.co.uk receive a 12-month guarantee under normal usage.

Can I get a free quote from Dragonlocks.co.uk?

Yes, Dragonlocks.co.uk offers a free, no-obligation quote upon request. Carrental-crete.com Reviews

Does Dragonlocks.co.uk work on UPVC doors and windows?

Yes, they specialize in UPVC door lock replacement, repair, and adjustment services, as well as window lock repairs and installations for UPVC and aluminium.

What types of locks can Dragonlocks.co.uk replace or repair?

They work with an extensive range of locks, including anti-snap locks, mortice locks 5 Lever, 3 Lever, ASEC, Chubb, Union, ERA, Yale, cylinder locks 6 Pin, 10 Pin, Ultion, Union, Yale, push-button locks, and various window locks.

How do I contact Dragonlocks.co.uk?

You can contact Dragonlocks.co.uk directly by phone at 07592 254280 or through their contact form on their website.

Is Dragonlocks.co.uk a 24-hour service?

Yes, Dragonlocks.co.uk operates a 24-hour service, 365 days a year, for emergency locksmith needs.

Does Dragonlocks.co.uk offer commercial locksmith services?

Yes, they provide locksmith services for both residential and commercial properties. Psdly.com Reviews

What if my key spins or won’t turn in the lock?

Dragonlocks.co.uk can assist with issues like keys spinning or refusing to turn, indicating a potential lock mechanism failure.

Do they offer services for landlords?

Yes, Dragonlocks.co.uk provides specialist locksmith services for landlords and building management providers, including lock replacement, repairs, and securing properties after damage or break-ins.

Can Dragonlocks.co.uk help with home security advice?

Yes, they offer security advice to help keep you and your family safe, including recommendations for lock upgrades and general home security.

How does Dragonlocks.co.uk handle payment?

They only take payment once the job is completed and the customer is satisfied, ensuring a fair transaction.

What kind of reviews does Dragonlocks.co.uk have?

Dragonlocks.co.uk prominently displays having “Over 170 5* Google reviews,” indicating high customer satisfaction. Buildofarm.com Reviews

Is Dragonlocks.co.uk a local business?

Yes, they emphasize being a “Local – Family Owned Business” based in Mold, Flintshire.

Can Dragonlocks.co.uk help if my door handle is hard to lift or the door refuses to lock?

Yes, these are common issues they address, often indicating a need for door adjustment or lock repair before further damage occurs.

Do they carry a wide range of parts for emergency call-outs?

Yes, their locksmith technicians carry an extensive range of parts for emergency call-outs, often allowing them to complete the job on the first visit.

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