Based on looking at the website, E-kwiaty.pl appears to be an online floral delivery service primarily operating in Poland, offering a wide range of flower arrangements and gifts for various occasions.
While the core service of delivering flowers is generally permissible, it’s crucial to address certain aspects of their offerings that raise concerns.
Specifically, the website advertises “Zestawy z alkoholem” Sets with alcohol, “Winiarnia E-Kwiaty” E-Kwiaty Winery, and “Miody Pitne Apis” Apis Mead as gift options.
As Muslims, we are unequivocally prohibited from engaging with alcohol in any form, whether through consumption, purchase, sale, or promotion.
Therefore, while the idea of sending flowers to loved ones is commendable, utilizing E-kwiaty.pl for gifts that include alcoholic beverages is strictly impermissible.
It is always better to opt for gifts that are wholesome and permissible, ensuring that our intentions and actions align with Islamic principles.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
E-kwiaty.pl Review & First Look
Upon an initial review of E-kwiaty.pl, the website presents itself as a comprehensive online florist specializing in delivering fresh flowers and gifts across Poland and internationally.
The interface is clean and seemingly user-friendly, with clear categories for occasions, flower types, and gift selections.
The site emphasizes speed and reliability in delivery, boasting capabilities for same-day delivery in many cases.
Website Navigation and User Experience
Navigating E-kwiaty.pl is quite straightforward.
The main menu is well-organized, featuring prominent sections like “Okazje” Occasions, “Kwiaty” Flowers, “Prezenty” Gifts, and “Zagranica” International. This structure allows users to quickly find what they are looking for based on the event or type of product.
The search bar is also readily accessible, which is a plus.
- Intuitive Layout: The layout is visually appealing, with high-quality images of flower arrangements that make browsing enjoyable.
- Clear Call-to-Actions: Buttons for “zobacz więcej” see more and “dodaj do koszyka” add to cart are distinct, guiding the user efficiently through the purchasing process.
- Language: The primary language is Polish, which is expected given its target market. However, for international users, it might present a barrier unless they use translation tools.
Initial Impressions on Product Range
E-kwiaty.pl offers a vast selection of floral products, from classic roses and gerberas to mixed bouquets and flower baskets.
Beyond flowers, they feature a range of gifts, including balloons, teddy bears, perfumes, and gift baskets.
This wide variety aims to cater to diverse customer needs for different occasions such as birthdays, anniversaries, and condolences.
- Variety of Flowers: Options include roses, gerberas, carnations, mixed bouquets, and even unique offerings like “Kwiatobox” flowerbox with roses or orchids.
- Occasion-Based Grouping: Flowers are conveniently grouped by occasion, such as “Kwiaty i Prezenty na Ślub” Flowers and Gifts for Weddings, “Urodziny” Birthdays, and “Kondolencje” Condolences, simplifying selection for specific events.
- Gift Assortment: The gift section includes plush toys, personalized items like “Zdjęcie w ramce” Photo in a frame, and various themed gift baskets.
E-kwiaty.pl Pros & Cons
When evaluating E-kwiaty.pl, it’s important to weigh its strengths against areas that may be concerning, especially from an ethical standpoint.
Pros Permissible Aspects
- Extensive Floral Selection: E-kwiaty.pl provides a wide array of fresh flowers, including roses, tulips, orchids, and mixed bouquets, catering to diverse preferences and occasions. This allows customers to find appropriate floral gifts for various permissible celebrations.
- Nationwide and International Delivery: The service boasts delivery across Poland and to several international destinations like the UK, Germany, and the USA. This broad reach is a significant advantage for those wishing to send flowers to loved ones far away.
- Fast Delivery Options: They offer express delivery, with some orders potentially delivered within 90 minutes or on the same day if ordered by certain cut-off times. This speed is crucial for last-minute gifting needs.
- Customization Options: The “Kreator bukietu” Bouquet Creator allows users to customize bouquets by choosing flower type, color, quantity, and arrangement style. This personalization adds significant value.
- Customer Testimonials: The website prominently features positive customer reviews, indicating a history of satisfied clients who commend their service, fresh flowers, and timely delivery. For instance, customer Anna Skowron noted: “Kolejny raz jestem w 100% zadowolona z usług e-kwiaty.pl. Bukiet piękny, kwiaty świeże, dostarczone na czas. Solenizant wzruszony…” Once again I am 100% satisfied with E-kwiaty.pl services. The bouquet is beautiful, flowers fresh, delivered on time. The birthday person was touched….
- Partnership Network: E-kwiaty.pl collaborates with over a thousand local florists across Poland, which likely contributes to their ability to provide fresh flowers and efficient local delivery.
Cons Impermissible Aspects
- Inclusion of Alcoholic Gifts: This is the most significant concern. The website explicitly offers “Zestawy z alkoholem” Sets with alcohol, “Winiarnia E-Kwiaty” E-Kwiaty Winery, and “Miody Pitne Apis” Apis Mead as gift options. Engaging with or promoting alcohol in any capacity is strictly prohibited in Islam.
- Jewelry Offerings: While jewelry itself isn’t universally impermissible, the specific types or context of “Biżuteria” Jewelry sold on the site are not detailed. It’s essential to ensure that any jewelry does not promote symbols or practices contrary to Islamic tenets, such as those associated with idol worship or excessive display for women outside of permissible contexts.
- Podcast and Entertainment Association Indirect: While not direct, the general culture of gifting can sometimes be linked to celebrations that include podcast and other forms of entertainment that may not align with Islamic principles. While the flowers themselves are permissible, the overall context of use should be considered.
- Potential for Undefined Products: The broad categories of “Prezenty” Gifts might include items not explicitly mentioned but could potentially be problematic. Users must exercise caution and thoroughly review each product’s description.
E-kwiaty.pl Alternatives
Given the concerns surrounding some of E-kwiaty.pl’s offerings, particularly the inclusion of alcohol, it’s vital to explore alternatives that adhere to Islamic principles while still allowing for thoughtful gifting.
The focus should be on services that provide only permissible items, such as fresh flowers, non-alcoholic gift baskets, and wholesome presents.
Local Halal-Focused Florists and Gift Shops
The best alternative often lies in supporting local businesses that explicitly cater to the Muslim community or have a clear policy against selling impermissible items.
- Dedicated Halal Businesses: Seek out florists or gift shops that are known for their commitment to Islamic values. They will ensure that all products, from flowers to accompanying gifts, are permissible.
- Community Recommendations: Ask community members, mosque leaders, or Islamic centers for recommendations. Word-of-mouth is often the most reliable way to find trustworthy businesses.
- In-Person Verification: If possible, visit the shop in person to verify their offerings and ensure no impermissible items are sold or promoted.
Online Platforms with Strict Halal Policies
While less common for international flower delivery, some online platforms prioritize halal-certified or permissible goods.
- Specialized Islamic Gift Stores: Look for online stores that focus specifically on Islamic gifts, books, decor, and other permissible items. These platforms typically do not deal with alcohol, gambling-related products, or inappropriate content.
- Craft and Artisan Marketplaces: Websites like Etsy when filtered carefully or local artisan platforms can be good sources for handmade, personalized gifts that do not involve any impermissible elements. You can directly communicate with sellers to ensure products meet your criteria.
- Reputable International Flower Delivery Services with careful vetting: If sending flowers internationally, choose well-known global florists but be extremely vigilant during the selection process. Always check the contents of any gift set or add-on to ensure no alcohol, inappropriate jewelry, or other forbidden items are included. You may need to opt for flower-only arrangements and avoid pre-packaged gift sets.
DIY Gift Baskets and Thoughtful Alternatives
Sometimes, the most meaningful and permissible gifts come from our own efforts.
- Hand-Picked Flowers: If you are physically present, consider buying fresh flowers from a local market or a florist you trust and arranging them yourself. This ensures complete control over the product.
- Halal Gift Baskets: Create your own gift basket filled with permissible items like:
- Gourmet Halal Foods: High-quality dates, nuts, exotic fruits, halal chocolates, artisanal honey, or specialty teas/coffees.
- Islamic Books and Media: Inspiring Islamic literature, Quranic recitation CDs, or educational Islamic children’s books.
- Self-Care Items: Natural soaps, non-alcoholic perfumes attar, miswak, or essential oils.
- Practical Gifts: High-quality stationery, sustainable household items, or personalized Islamic art.
- Experience-Based Gifts: Instead of material goods, consider gifting experiences that are permissible and beneficial, such as:
- Vouchers for a halal restaurant.
- Tickets to an educational lecture or seminar.
- A charitable donation in the recipient’s name.
By actively choosing these alternatives, Muslims can uphold their religious obligations while still expressing love, appreciation, and care through thoughtful and appropriate gifts.
E-kwiaty.pl Pricing
E-kwiaty.pl’s pricing structure appears to be dynamic, varying significantly based on the type of flower, bouquet size, complexity of the arrangement, and any accompanying gifts.
While specific pricing details might fluctuate with promotions or seasonal availability, the website provides a general range for common items.
Cost of Flower Arrangements
Bouquets and flower compositions on E-kwiaty.pl typically range from 120 PLN to over 600 PLN, depending on their size and flower count.
- Standard Bouquets: Many mixed bouquets and arrangements, like “Bukiet Letnia łąka” or “Bukiet Wiosna w sercu,” are listed around 130 PLN – 150 PLN. These often include a variety of seasonal flowers.
- Rose Bouquets: The price for rose bouquets is highly dependent on the number of roses. For example, a bouquet of 5 to 200 roses is listed from 121 PLN. Larger, more elaborate rose arrangements or those featuring premium varieties would naturally be at the higher end of the spectrum.
- Premium Compositions: Specialized arrangements or very large bouquets, such as “Kosz Spełnione Marzenia,” can go up to 399.90 PLN, and “Kosz Róż z winem” which, as noted, is impermissible is priced even higher at 611.90 PLN, demonstrating that complexity and luxury additions significantly impact cost.
Gift Basket Pricing
Gift baskets also exhibit a wide price range, reflecting the variety and quantity of items included.
- Basic Gift Baskets: Simpler baskets, like “Kosz prezentowy Alpejski,” are around 167 PLN.
- Elaborate Gift Baskets: More luxurious or specialized baskets, such as “Kosz prezentowy Ekskluzywny z winem” also impermissible, can reach 401 PLN.
- Themed Baskets: Baskets with specific themes, such as “Kosz prezentowy Zdrowie Plus z Biovitalem,” are priced around 211.90 PLN.
Additional Costs
Beyond the product price, customers should also factor in delivery fees, which can vary based on the delivery location and desired speed.
While the website mentions express delivery, it doesn’t immediately disclose the associated costs without going through the order process.
- Delivery Fees: These are typically calculated at checkout and depend on the destination within Poland or internationally, as well as the chosen delivery window e.g., standard vs. express.
- Add-ons: Any extra items like chocolates, small gifts, or personalized cards would add to the total cost.
Overall, E-kwiaty.pl offers a range of pricing to accommodate different budgets, from modest bouquets to more extravagant gift sets.
However, it’s imperative for a Muslim consumer to meticulously review all items in a package to ensure adherence to halal standards, even if it means opting for flower-only arrangements.
How to Ensure Halal Gifting via E-kwiaty.pl or Similar Services
Since E-kwiaty.pl includes impermissible items like alcohol in its gift offerings, it becomes crucial for a Muslim to navigate their services with extreme caution.
The goal is to utilize the permissible aspects like flower delivery while strictly avoiding the impermissible ones.
1. Meticulous Product Selection
This is the most critical step.
Do not assume any pre-packaged gift set is permissible.
- Strictly Avoid “Zestawy z alkoholem” and “Winiarnia”: Explicitly skip any categories or products that mention alcohol, wine, mead, or similar intoxicants. These are clearly listed on E-kwiaty.pl.
- Opt for Flower-Only Arrangements: The safest approach is to choose bouquets or flower compositions that are purely flowers. Select from categories like “Róże,” “Gerbery,” “Bukiety mieszane,” or specific flower types.
- Scrutinize Gift Add-ons: If you wish to add a gift, thoroughly read the description of every single item in the gift basket or set. Look for keywords that indicate alcohol, non-halal food ingredients, or anything that violates Islamic principles.
- Question Jewelry Offerings: While some jewelry is permissible, the website’s “Biżuteria” section doesn’t specify the type or material. It’s generally safer to avoid this category unless you can verify its permissibility and ensure it doesn’t promote any non-Islamic symbols or practices.
- Choose Wholesome Alternatives: If the recipient needs a gift beyond flowers, consider selecting permissible items like:
- Edible Gifts: Ensure any chocolates, sweets, or gourmet items are halal-certified or have clearly permissible ingredients. Look for products that are explicitly non-alcoholic.
- Plush Toys/Balloons: These are generally permissible and make for a cheerful addition.
- Personalized Items: A “Zdjęcie w ramce” Photo in a frame is a beautiful and permissible personal touch.
2. Utilize the “Kreator bukietu” Bouquet Creator
This feature allows for greater control over what is sent.
- Build Your Own: Instead of relying on pre-designed gift sets, use the “Kreator bukietu” to select specific flowers and quantities. This minimizes the risk of inadvertently including impermissible items.
- Avoid Gift Add-ons via Creator: Even if the creator allows for gift add-ons, be cautious and stick to pure floral arrangements unless you are 100% certain of the permissibility of the added item.
3. Communication with Customer Service If Necessary
If there’s any ambiguity about a product, or if you want to ensure no impermissible items are included by mistake, contact their customer service.
- Ask Direct Questions: Inquire specifically if a particular gift set contains any alcoholic beverages or non-halal food items.
- Request Substitutions: If you like a gift set but it contains one impermissible item e.g., a bottle of wine, ask if they can substitute it with a permissible alternative like a non-alcoholic sparkling juice or extra flowers. Be prepared for them to decline, in which case you must choose another option.
4. Review Terms and Conditions
While less about product specifics, reviewing the “Regulamin zakupów” Purchase Regulations and “Polityka prywatności” Privacy Policy is a good general practice for any online purchase.
Ensure that there are no hidden clauses that might lead to impermissible transactions e.g., interest-based payment plans if available, though unlikely for flowers.
By meticulously following these steps, a Muslim consumer can still utilize services like E-kwiaty.pl for their permissible offerings flowers, balloons, basic confectionery while strictly adhering to Islamic guidelines and avoiding the impermissible elements they also promote.
E-kwiaty.pl Customer Service and Support
Based on the E-kwiaty.pl website, their customer service and support infrastructure appears robust, offering multiple channels for assistance and outlining clear policies for customer interaction.
This is crucial for an online service dealing with perishable goods and time-sensitive deliveries.
Contact Channels
E-kwiaty.pl provides several ways for customers to get in touch, indicating a commitment to accessibility.
- Telephone: A dedicated phone number, +48 22 250 14 15, is prominently displayed, suggesting direct and immediate support. The operating hours for phone support are listed as Monday – Friday: 8:00 – 20:00, and Saturday/Sunday: 8:00 – 20:00 for May 24th/25th, indicating extended weekend hours during peak seasons or specific dates. This extended availability is a strong positive for customers needing help outside of standard business hours.
- Email: An email address, [email protected], is provided for written inquiries, which is useful for detailed questions or issues that don’t require immediate resolution.
- Fax: A fax number, +48 81 477 55 77, is also listed, though this is a less common communication method in modern e-commerce.
- Online Chat: The presence of a “Czat z konsultantem” Chat with consultant option suggests real-time online support, which is often preferred by customers for quick questions and assistance during the browsing or ordering process.
Help and Information Sections
The website dedicates significant sections to self-help and information, aiming to proactively address common customer queries.
- “Pomoc” Help Section: This broad category includes several sub-sections designed to guide customers through the ordering process and address potential issues.
- “Kontakt i konto bankowe” Contact and Bank Account: Provides essential contact details and potentially payment information.
- “Jak wysłać kwiaty” How to send flowers: Likely offers a step-by-step guide to placing an order.
- “Terminy i warunki dostaw” Delivery terms and conditions: Crucial for understanding delivery windows, limitations, and guarantees.
- “Dostępne płatności” Available payments: Details the accepted payment methods.
- “Regulamin zakupów” Purchase regulations: The terms and conditions governing purchases on the site.
- “Polityka prywatności” Privacy policy: Information on how customer data is handled.
- “Najczęściej zadawane pytania” Frequently asked questions: A vital resource for quick answers to common inquiries without needing to contact support directly.
- “Zwroty i reklamacje” Returns and Complaints: A dedicated section for handling issues post-delivery, which is important for customer trust and satisfaction with perishable items.
- “Śledzenie zamówienia” Order tracking: Allows customers to monitor the status of their delivery, reducing anxiety and the need for support inquiries about delivery status.
Customer Testimonials
The website highlights customer testimonials, often citing positive experiences with delivery timing and product quality.
For example, Katarzyna Jamruszka stated: “Świetna obsluga i kontakt.
Kwiaty zamowione w Londynie a dostarczine niespelna 3 godz pozniej do odbiorcy w PL. Dokladnie to…” Great service and contact.
Flowers ordered from London and delivered less than 3 hours later to the recipient in PL.
Exactly what…. While these are curated, they suggest a focus on good customer experience.
In summary, E-kwiaty.pl appears to have a comprehensive customer service and support framework, offering multiple contact points and extensive self-help resources.
This is generally a positive indicator for customer satisfaction and problem resolution, although the specific handling of complaints regarding impermissible products would be a point of concern for a Muslim consumer.
E-kwiaty.pl Delivery and Logistics
E-kwiaty.pl places a strong emphasis on its delivery capabilities, highlighting speed and reliability as key selling points.
Operating as an online florist, efficient logistics are paramount for delivering fresh, perishable products.
Delivery Speed and Guarantees
The website boasts impressive delivery timelines, which can be a significant factor for customers sending urgent gifts.
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Express Delivery: E-kwiaty.pl claims to offer delivery in as little as 90 minutes from the moment an order is placed and paid for. This is a very rapid turnaround for floral delivery.
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Same-Day Delivery: A significant portion of orders can be fulfilled on the same day, provided they are placed and paid for by specific cut-off times:
- Weekdays: By 18:00 6 PM
- Saturdays: By 15:00 3 PM
- Sundays: By 12:00 12 PM
This flexibility for weekend deliveries is a notable advantage, as many events occur on these days.
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Advance Ordering: Customers can also place orders months in advance, allowing for planning of surprises for birthdays, anniversaries, or other special occasions. This feature helps ensure timely delivery for planned events.
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“Gwarancja dostawy” Delivery Guarantee: The site explicitly mentions a delivery guarantee, reinforcing their commitment to timely service.
Partnership with Local Florists
A crucial aspect of E-kwiaty.pl’s logistics model is its collaboration with a vast network of local florists.
- Over 1000 Partner Florists: The website states it cooperates with “ponad tysiącem najlepszych kwiaciarni stacjonarnych na terenie całego kraju” over a thousand of the best stationary florists throughout the country. This extensive network is likely why they can offer such rapid and widespread delivery.
- Local Fulfillment: By utilizing local florists, E-kwiaty.pl can ensure that flowers are fresh and arranged by professionals who understand local conditions and flower availability. This model also reduces transit times, which is essential for perishable goods.
- “Ekspres Kwiatowy w Polsce” Flower Express in Poland: This service name emphasizes their commitment to rapid delivery within Poland, leveraging their distributed network.
International Delivery
Beyond domestic services, E-kwiaty.pl also caters to international orders.
- Global Reach: They list several countries for international delivery, including the United Kingdom, Germany, USA, Austria, France, Netherlands, Belgium, Italy, Australia, Sweden, Norway, Slovakia, and Czech Republic. This extends their service to customers residing abroad who wish to send flowers to Poland, or vice-versa, depending on their operational model.
- “Zagranica” International Section: This dedicated section on the menu highlights their global capabilities, making it easy for international customers to find relevant information.
Anonymity and Personalization
The delivery service also allows for customization in terms of sender identity.
- Anonymous Delivery Option: Senders can choose to remain anonymous, which might be preferred for certain gifting situations.
- Bilecik Message Card: The option to include a personalized message card allows senders to convey their feelings or wishes alongside the flowers.
In essence, E-kwiaty.pl appears to have a highly developed and efficient delivery and logistics system, heavily reliant on its vast network of local florists.
This model supports their promise of fresh flowers and fast delivery, both domestically and internationally, making them a significant player in the online floral market.
E-kwiaty.pl and Special Occasions
E-kwiaty.pl effectively leverages special occasions to categorize its floral and gift offerings, making it easy for customers to find appropriate items for specific events.
This occasion-based organization is a core feature of their website, simplifying the selection process for various life events and holidays.
Comprehensive List of Occasions
The website’s “Okazje” Occasions menu is extensive, covering a wide range of personal milestones and public holidays.
This demonstrates a thorough understanding of common gifting needs.
- Personal Milestones:
- Imieniny Name Day: A significant celebration in Poland, distinct from birthdays.
- Urodziny Birthday: Universal celebration, with specific flower and gift suggestions.
- Ślub Wedding: Including “Kwiaty i Prezenty na Ślub” Flowers and Gifts for Weddings for newlyweds.
- Rocznica Anniversary: For celebrating relationship milestones.
- Narodziny Dziecka Childbirth: Flowers and gifts suitable for welcoming a new baby.
- Kondolencje Condolences: Sympathy flowers and arrangements for grieving.
- Miłość Love: Romantic gestures, typically involving roses.
- Gratulacje Congratulations: For achievements, new jobs, etc.
- Dziękuję Thank You: To express gratitude.
- Przepraszam Apology: For seeking forgiveness.
- Życzenia zdrowia Get Well Soon: Encouraging recovery.
- Public and Cultural Holidays:
- Dzień Ojca Father’s Day
- Wszystkich Świętych All Saints’ Day: A day for remembrance, often involving chrysanthemums or other respectful flowers.
- Boże Narodzenie Christmas
- Dzień Babci i Dziadka Grandparents’ Day
- Walentynki Valentine’s Day
- Dzień Kobiet Women’s Day
- Dzień Matki Mother’s Day
- I Komunia Święta First Holy Communion: A religious milestone in Poland, often celebrated with white flowers.
Tailored Product Suggestions
For each occasion, E-kwiaty.pl offers specific product suggestions and curated collections.
- Themed Bouquets: Examples include “Bukiet Imieninowy” Name Day Bouquet or “Bukiet z najlepszymi życzeniami” Best Wishes Bouquet.
- Specialized Gifts: Beyond flowers, the site lists relevant gifts, such as “Prezenty dla Bobasa” Gifts for Baby under “Narodziny Dziecka” or various gift baskets suitable for birthdays or anniversaries.
- Customization for Occasions: The “Kreator bukietu” Bouquet Creator allows users to design arrangements that perfectly fit the tone and purpose of a specific event.
Marketing and Seasonal Promotions
The website likely adjusts its homepage and promotions based on upcoming occasions, ensuring that relevant products are highlighted to customers.
- Seasonal Displays: As major holidays approach, E-kwiaty.pl would typically feature banners and prominent links to their themed collections e.g., Valentine’s Day roses, Christmas arrangements.
- Newsletter for Promotions: The option to sign up for a newsletter for “kody promocyjne, informacje o promocjach, wyprzedażach, konkursach oraz nowościach e-kwiaty.pl” promotional codes, information about promotions, sales, contests, and new products from E-kwiaty.pl indicates active marketing around occasions.
While the comprehensive list of occasions is convenient, it reinforces the need for Muslim consumers to be highly selective.
For instance, while First Holy Communion is a specific Christian religious ceremony, the act of sending flowers in itself for a child’s family might be permissible, but it’s crucial to ensure no impermissible items like alcohol are included if a gift basket is chosen.
The user must always filter out any offerings that conflict with Islamic guidelines, regardless of the occasion.
Frequently Asked Questions
What is E-kwiaty.pl?
E-kwiaty.pl is an online floral delivery service based in Poland, specializing in sending fresh flowers and gifts for various occasions across Poland and several international destinations.
Does E-kwiaty.pl deliver internationally?
Yes, E-kwiaty.pl offers international delivery to countries including the UK, Germany, USA, Austria, France, Netherlands, Belgium, Italy, Australia, Sweden, Norway, Slovakia, and Czech Republic.
How fast is E-kwiaty.pl’s delivery?
E-kwiaty.pl offers express delivery, with some orders potentially delivered in as little as 90 minutes.
They also provide same-day delivery for orders placed by specific cut-off times 18:00 on weekdays, 15:00 on Saturdays, 12:00 on Sundays.
Can I track my order on E-kwiaty.pl?
Yes, E-kwiaty.pl provides an “Śledzenie zamówienia” Order tracking feature, allowing customers to monitor the status of their delivery. Simplyloft.co.uk Reviews
Does E-kwiaty.pl offer customized bouquets?
Yes, E-kwiaty.pl has a “Kreator bukietu” Bouquet Creator feature that allows customers to customize their flower arrangements by choosing flower type, color, quantity, and arrangement style.
What payment methods does E-kwiaty.pl accept?
The website mentions “Dostępne płatności” Available payments in its help section, but specific payment methods are not detailed on the homepage.
Typically, online florists accept credit/debit cards and sometimes local payment gateways.
Does E-kwiaty.pl offer gifts other than flowers?
Yes, E-kwiaty.pl offers a range of gifts including balloons, teddy bears, perfumes, and various gift baskets, alongside their floral arrangements.
Are there any impermissible items sold on E-kwiaty.pl from an Islamic perspective?
Yes, the website explicitly offers “Zestawy z alkoholem” Sets with alcohol, “Winiarnia E-Kwiaty” E-Kwiaty Winery, and “Miody Pitne Apis” Apis Mead as gift options, which are impermissible for Muslims. Lapisadaafricasafaris.com Reviews
Can I send flowers anonymously through E-kwiaty.pl?
Yes, E-kwiaty.pl offers an option for the sender to remain anonymous when sending flowers.
How do I contact E-kwiaty.pl customer service?
You can contact E-kwiaty.pl customer service via phone at +48 22 250 14 15, email at [email protected], or through their online chat feature.
What are the operating hours for E-kwiaty.pl customer service?
Phone support typically operates Monday-Friday: 8:00 – 20:00, with extended hours on certain weekend days, such as 8:00 – 20:00 for May 24th/25th Saturday/Sunday.
Does E-kwiaty.pl offer a delivery guarantee?
Yes, E-kwiaty.pl advertises a “Gwarancja dostawy” Delivery Guarantee on its website.
Can I order flowers for a future date on E-kwiaty.pl?
Yes, you can place orders with an advanced delivery date, even several months in advance, to plan surprises. Dnawindowsolutions.co.uk Reviews
Does E-kwiaty.pl collaborate with local florists?
Yes, E-kwiaty.pl states it partners with over a thousand local florists across Poland to ensure fresh flowers and efficient local delivery.
What occasions does E-kwiaty.pl cater to?
E-kwiaty.pl caters to a wide array of occasions including birthdays, name days, weddings, anniversaries, childbirth, condolences, Valentine’s Day, Mother’s Day, Father’s Day, Christmas, and more.
How do E-kwiaty.pl prices compare for different bouquets?
Prices vary significantly based on flower type, quantity, and complexity.
Standard mixed bouquets might start around 130-150 PLN, while large or premium arrangements can exceed 400-600 PLN.
Are there any specific return or complaint policies for E-kwiaty.pl?
Yes, E-kwiaty.pl has a dedicated “Zwroty i reklamacje” Returns and Complaints section, indicating a formal process for handling post-delivery issues. Giftcards.it Reviews
Can I include a personalized message with my E-kwiaty.pl order?
Yes, E-kwiaty.pl allows customers to include a personalized message card bilecik with their flower order.
How can a Muslim consumer ensure their E-kwiaty.pl order is halal?
A Muslim consumer must meticulously avoid all gift sets containing alcohol or non-halal items.
It is safest to opt for flower-only arrangements, use the “Kreator bukietu” to build a custom, permissible bouquet, and thoroughly read all product descriptions to ensure no forbidden items are included.
What are some halal alternatives to E-kwiaty.pl for gift-giving?
Halal alternatives include local halal-focused florists or gift shops, online platforms specializing in Islamic gifts, or creating DIY gift baskets with permissible items like gourmet halal foods, Islamic books, or natural self-care products.
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