Based on checking the website, Easy-watches.com appears to be a legitimate online retailer specializing in a variety of genuine, branded watches at what they claim are competitive prices.

This review will delve into the various aspects of Easy-watches.com, examining their product offerings, pricing strategies, customer service claims, and overall shopping experience, to help you determine if it’s the right place for your next timepiece.

We’ll explore the brands they carry, their return policies, and the assurances they provide regarding authenticity, giving you a comprehensive overview before you make a purchase.

Find detailed reviews on Trustpilot, Reddit, and BBB.org.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Unpacking Easy-watches.com: A First Look at Their Offerings

When you land on Easy-watches.com, the immediate impression is one of a straightforward e-commerce site focused squarely on discounted designer watches.

They immediately highlight a 10% off code and free UK delivery, which are compelling initial hooks for potential buyers.

The site’s navigation is clean, with clear categories for brands and types of watches, making it relatively easy to browse.

Brand Portfolio and Selection

Easy-watches.com focuses on a select number of well-known fashion and entry-level luxury watch brands. Their homepage prominently features:

Emporio Armani: A significant portion of their inventory, with prices starting from £89.99. The site describes their range as showcasing “the perfect blend of Italian sophistication and modern design,” offering a wide selection of styles, materials stainless steel, leather, silicone, and dial colors.
Hugo Boss: Prices starting from £99.99. They emphasize “timeless elegance and contemporary style,” with options including chronographs and minimalist dress watches in various strap materials and dial colors for both men and women.
Tissot: Starting from £169.99. This brand brings a touch of Swiss watchmaking heritage to their collection, offering diverse styles from dress watches to sporty chronographs, with various dial colors and strap materials. They highlight models like the Tissot PRX.
Burberry: Starting from £124.99. This collection aims to capture “the essence of British sophistication and timeless design,” featuring both men’s and women’s watches with leather, stainless steel, and fabric straps.
Diesel: Starting from £114.99. Known for their “bold, statement-making designs,” Diesel watches are presented with oversized dials, striking details, and urban aesthetics. They offer chronographs and multifunctional designs.
Seiko: Starting from £199.99. Seiko is positioned as offering a “perfect blend of style, luxury, and functionality,” with contemporary designs and high-quality craftsmanship, including models from their Prospex and 5 Sports lines.

The site explicitly states they stock “100% authentic and genuine watches sourced from official stockists and suppliers,” which is a crucial claim for any watch retailer. Gymwarehouse.ie Reviews

Pricing Strategy and Discounts

A key appeal of Easy-watches.com is its aggressive pricing strategy, featuring significant discounts prominently displayed. Many watches show “Original price was:” alongside a “Current price is:” with percentage discounts ranging from 50% to over 70% on certain Diesel models. For instance:

A Burberry watch originally priced at £349.99 is listed at £169.99 51% off.
A Hugo Boss watch with an original price of £349.99 is offered at £144.99 59% off.
Certain Diesel watches, initially £439.99, are reduced to £119.99 73% off.

This level of discount is typical for online retailers specializing in grey market goods or closeouts.

While attractive, it always prompts questions about the source and warranty details, which Easy-watches.com attempts to address with their authenticity claims and 2-year warranty.

The constant 10% off code further sweetens the deal, making the prices even more compelling.

The Authenticity Question: Are Easy-watches.com’s Claims Credible?

In the world of online watch sales, authenticity is paramount. Insulation4us.com Reviews

Easy-watches.com understands this and makes bold claims about the genuineness of their products.

Claims of 100% Authentic and Genuine Watches

Throughout the site, Easy-watches.com asserts: “Easy Watches only sell 100% authentic and genuine watches sourced from official stockists and suppliers.” They further reiterate, “With Easy Watches, you can shop with confidence knowing you’re getting the real deal, backed by our commitment to authenticity and customer satisfaction.”

Source Transparency: While they claim “official stockists and suppliers,” they don’t explicitly name these partners. This is common practice in the grey market or off-price retail space, where retailers acquire inventory in bulk from authorized dealers, distributors, or even directly from brands looking to clear excess stock.
Implications of “Genuine”: A genuine watch means it’s not a counterfeit. The significant discounts suggest they operate on a high-volume, lower-margin model, possibly acquiring watches that are end-of-line, surplus, or from regions where retail prices are lower. This doesn’t inherently mean they aren’t genuine.

Understanding Grey Market vs. Authorized Dealers

It’s crucial for consumers to understand the distinction between grey market sellers and authorized dealers.

Authorized Dealers ADs: These are retailers officially appointed by the watch brand. Purchases from ADs typically come with the full manufacturer’s international warranty, often stamped and dated by the AD. This is the “safest” way to buy.
Grey Market Sellers: Retailers like Easy-watches.com, if their claims hold true, would fall into this category. They acquire genuine products through channels other than the brand’s direct distribution network in a specific country. The watches themselves are authentic, but the manufacturer’s warranty might not be valid, or might be handled differently. This is where Easy-watches.com’s “2 Year Easy Watches Warranty” comes into play as a replacement.

The Role of Customer Reviews and External Verification

While Easy-watches.com makes strong claims, independent verification through customer reviews on platforms like Trustpilot, Google Reviews, or watch forums would be essential for a complete picture.

Positive feedback consistently mentioning genuine products and satisfactory service would lend significant credibility to their authenticity claims. Totalsportsshop.com Reviews

Without external validation, a buyer relies solely on the website’s assertions.

Customer Support and Policies: What to Expect Post-Purchase

Beyond product selection and price, a reliable online retailer needs robust customer support and clear policies.

Easy-watches.com addresses these areas on its homepage.

Contact Channels and Availability

Easy-watches.com offers a few direct contact methods:

Email: [email protected] is prominently displayed.
Live Chat Implied: “Want to chat? Mon – Fri – 9am – 5pm” suggests an active customer service line during business hours. This is a positive indicator for immediate queries.
Information Pages: They have “Contact Us” and “FAQ’s” links in their menu, which should provide detailed answers to common questions.

They state: “Outstanding support: If you have any pre-purchase questions or post-purchase queries you can contact us and we will be happy to help.” This promise of support is a good sign, provided it translates into responsive and helpful interactions. Tradestation.com Reviews

Return Policy: The 14-Day Money Back Guarantee

Easy-watches.com highlights a “14 day returns policy if you change your mind.” This is a standard consumer protection measure in many regions, including the UK.

“No Quibble”: They also use the phrase “no quibble 14 days returns policy,” which implies a straightforward process without unnecessary hurdles, provided the watch is returned in its original, unworn condition with all packaging and tags intact.
Importance of Details: A thorough review of their full return policy page accessible via the “FAQ’s” or “Contact Us” section would be necessary to understand any specific conditions, such as who bears the cost of return shipping, how refunds are processed, and timelines.

The Easy Watches 2-Year Warranty

This is a critical component of their offering, especially for grey market products. They state: “2 Year Easy Watches Warranty Provided on all watches.“

Distinction from Manufacturer Warranty: It’s important to note that this is their own warranty, not the original manufacturer’s warranty. This means that if something goes wrong with the watch during the warranty period, you would go back to Easy-watches.com for repair or replacement, not directly to the brand’s service center.
Scope of Warranty: The specifics of this warranty – what it covers e.g., movement defects, battery issues and what it excludes e.g., water damage from improper use, accidental damage, wear and tear on straps – would be detailed in their terms and conditions or FAQ. A reliable in-house warranty is a good sign that they stand behind their products and are prepared to handle potential issues.

User Experience and Website Functionality

A good online shopping experience goes beyond just product and price.

The website itself needs to be intuitive, secure, and perform well.

Website Design and Navigation

Clean Layout: The site appears to have a clean, modern design with ample use of white space, making product images pop.
Intuitive Menu: The top navigation includes “Shop,” “Info,” “My Account,” “Order Tracking,” “Contact Us,” and “FAQ’s,” which are standard and expected categories.
Product Categories: Watches are categorized by brand Emporio Armani, Hugo Boss, Tissot, Burberry, Diesel, Seiko and also by gender “Men’s Watches,” “Women’s Watches” and strap material “Leather Strap Watches,” “Ceramic Watches,” “Stainless Steel Watches,” “Rubber Strap Watches”, facilitating easy browsing.
Mobile Responsiveness: While not explicitly tested, a modern e-commerce site should be fully responsive, adapting seamlessly to various screen sizes for a consistent user experience on desktops, tablets, and smartphones.

Security and Payment Processing

Easy-watches.com emphasizes: “Secure checkout: All orders and payments are processed securely. We offer a 14 day returns policy if you change your mind.” And “100% Secure Checkout Visa / MasterCard / Amex.” Eu.globebrand.com Reviews

SSL Certificate: A quick check for an SSL certificate indicated by “https://” in the URL and a padlock icon would confirm that data transmitted between the user’s browser and the site is encrypted, which is fundamental for secure online transactions.
Payment Gateways: Accepting major credit cards like Visa, MasterCard, and Amex indicates they use established payment processors, which typically have their own layers of security and fraud protection.
Data Protection: While not explicitly mentioned, a reputable site would also have a privacy policy detailing how they handle customer data in compliance with relevant regulations e.g., GDPR in the UK.

Performance and Load Times

The speed at which a website loads significantly impacts user satisfaction and SEO.

A responsive site that loads quickly across different devices and network conditions enhances the overall shopping experience.

Slow load times can lead to frustration and potential abandonment of shopping carts.

The Value Proposition: Why Choose Easy-watches.com?

Easy-watches.com clearly positions itself as a value-driven retailer, aiming to attract customers with a blend of competitive pricing, perceived authenticity, and customer support.

Competitive Pricing and Discounts

The most immediate draw is the promise of “Big savings” and “low and competitive prices.” The significant percentage discounts on well-known brands are designed to make luxury accessible. 7daysperformance.co.uk Reviews

For consumers looking for a specific brand or style without paying full retail, this can be highly appealing.

Example Savings:
- Tissot PRX 35mm Blue Dial Watch: £249.99 original £599.99 – a 58% saving.
- Emporio Armani Men’s Sportivo Chronograph Watch Rose Gold PVD AR5905: £109.99 original £299.99 – a 63% saving.

These figures illustrate the potential for considerable savings compared to the RRP.

Focus on Authenticity and Trust

Their repeated assertions of selling “100% authentic and genuine watches” are crucial for building trust.

In a market plagued by counterfeits, this claim, backed by a clear return policy and their own 2-year warranty, attempts to alleviate common buyer concerns.

For many, the peace of mind that comes from knowing a product is genuine, even if not directly from an authorized dealer, is a strong selling point. Bookmygarage.com Reviews

Customer-Centric Approach

The emphasis on “Outstanding support” and “the best possible buying experience” indicates a customer-centric philosophy.

Free UK Delivery: This eliminates an additional cost barrier for UK customers.
Easy 14-Day Returns: A generous return window provides flexibility and reduces buyer’s remorse risk.
Dedicated Team: Their claim of “a dedicated team of watch enthusiasts” who are “passionate about helping you find the perfect timepiece” aims to create a more personalized and supportive shopping environment.

This holistic approach, combining price, product integrity, and service, forms the core of Easy-watches.com’s value proposition.

Potential Considerations and What to Look Out For

While Easy-watches.com presents a compelling case, potential buyers should always be mindful of a few key aspects when shopping for watches online, particularly from grey market sellers.

Warranty Limitations and Service

As discussed, the 2-year Easy Watches Warranty is distinct from a manufacturer’s warranty.

Manufacturer Service Centers: If you purchase from an authorized dealer, you can typically take your watch to any official service center worldwide for warranty work. With an Easy Watches warranty, you are tied to their specific repair process.
Turnaround Times: Understanding the typical turnaround times for warranty repairs through Easy-watches.com’s service channel would be beneficial.
Parts Availability: While genuine watches, if a specific part is needed for a repair under their warranty, their ability to source it efficiently would be dependent on their supply chain.

Stock Availability and Product Rotation

The significant discounts often indicate that inventory might consist of discontinued models, previous year’s stock, or limited quantities. Hoodaki.com Reviews

Dynamic Inventory: The availability of specific models might fluctuate rapidly. If you see a watch you like, it might be advisable to act relatively quickly.
Newer Collections: Consumers looking for the very latest releases from these brands might find the selection more geared towards established, popular models rather than brand-new lines.

Reading the Fine Print

Always, always, always read the full terms and conditions, privacy policy, and FAQ sections on any e-commerce site before making a significant purchase.

This is where details regarding warranty specifics, return conditions e.g., item must be unworn, with all tags and packaging, shipping insurance, and any other policies are outlined.

Navigating the Watch Market: Is Easy-watches.com Right for You?

Ultimately, whether Easy-watches.com is the right choice depends on your priorities as a buyer.

Who Would Benefit from Easy-watches.com?

Budget-Conscious Buyers: If your primary goal is to acquire a genuine designer watch at a significantly reduced price.
Brand Enthusiasts: If you’re looking for models from the specific brands they stock Emporio Armani, Hugo Boss, Tissot, Burberry, Diesel, Seiko and aren’t necessarily seeking the absolute latest releases.
UK Customers: Given the free UK delivery, it’s particularly attractive for buyers within the United Kingdom.
Those Prioritizing Value Over Manufacturer Warranty: If you’re comfortable with an in-house warranty rather than the brand’s international warranty.

When Might You Consider Alternatives?

Seeking the Latest Models: If you want the very newest collections directly from the brand.
Prioritizing Manufacturer Warranty: If having the full, international manufacturer’s warranty from an authorized dealer is a non-negotiable for you.
Luxury Watch Collectors: For high-end luxury timepieces, collectors often prefer purchasing directly from authorized boutiques or highly reputable grey market dealers with strong, verifiable track records and clear service capabilities.
International Buyers: While they ship to the UK, international shipping policies and costs would need to be thoroughly checked for non-UK buyers.

Easy-watches.com presents itself as a solid option for value-driven shoppers seeking authentic watches from popular fashion and entry-level luxury brands.

Their strong emphasis on competitive pricing, free UK delivery, and a transparent 14-day return policy, coupled with their own 2-year warranty, are all positive indicators. Cttb.co.uk Reviews

As with any online purchase, due diligence is key: verify current customer reviews if possible, and always review their detailed policies before committing to a purchase.

The After-Sales Experience: Warranty and Returns in Detail

A key differentiator for any online watch retailer, especially one operating with significant discounts, is how they handle issues after the sale.

Easy-watches.com makes specific claims about their after-sales support.

Dissecting the 2-Year Easy Watches Warranty

This is a critical aspect, replacing the typical manufacturer’s warranty often provided by authorized dealers.

What it Typically Covers: Generally, an in-house warranty for watches will cover manufacturing defects in the movement, hands, and dial. This means if the watch stops keeping time accurately, or if a hand falls off due to a manufacturing fault, Easy-watches.com should address it.
What it Might Not Cover:
- Wear and Tear: Scratches on the crystal, case, or bracelet from normal use.
- Accidental Damage: Damage resulting from drops, impacts, or improper handling.
- Water Damage User Error: If a watch is marked as water-resistant to a certain depth but is used beyond its specified limits, or if the crown is not properly secured, resulting in water ingress.
- Battery Replacement: Often not covered under warranty unless it’s a very early failure indicating a defect.
- Straps/Bracelets: Degradation of leather straps, or damage to bracelets not related to manufacturing defects.
Service Process: The website doesn’t detail the exact process for claiming warranty service. Ideally, it would involve contacting their customer support, receiving instructions for sending the watch back, and a clear timeline for repair or replacement. A transparent process builds consumer confidence.
Repair vs. Replacement: Depending on the nature of the fault and stock availability, Easy-watches.com might opt to repair the watch or replace it with an identical or similar model. This would be outlined in their full warranty terms.

Navigating the 14-Day “No Quibble” Return Policy

A generous return policy is a strong sign of a merchant’s confidence in their products and their commitment to customer satisfaction. Carshades.co.uk Reviews

Condition of Return: The term “no quibble” generally implies an easy process, but there are always conditions. For watches, it’s almost certain that the item must be returned in unworn, re-saleable condition, with all original packaging, tags, protective plastics, and documentation intact. If a watch shows signs of wear, it will likely be rejected for a full refund or incur a restocking fee.
Initiating a Return: The process usually involves contacting customer service within the 14-day window to obtain a return authorization number and shipping instructions.
Refund Process: Once the returned item is received and inspected, the refund should be processed to the original payment method. The speed of this process is a common point of contention for online shoppers, so clear communication from the retailer is key.
Shipping Costs: While Easy-watches.com offers free delivery, the cost of return shipping for a “change of mind” return is often the responsibility of the customer. This detail would be found in their full return policy or FAQs.

Customer Support Responsiveness

The quality of customer service can make or break an online shopping experience.

Easy-watches.com states they are available “Mon – Fri – 9am – 5pm” via email and implied chat.

Timeliness: How quickly they respond to inquiries, especially during the warranty or return process, is crucial. A delay in communication can exacerbate a negative experience.
Knowledge and Helpfulness: The “dedicated team of watch enthusiasts” should be knowledgeable about the products, policies, and troubleshooting common watch issues.
Resolving Disputes: In cases where a customer disagrees with a return or warranty assessment, the ability of their support team to mediate and find a fair resolution is paramount.

Environmental and Ethical Considerations Briefly

While not explicitly highlighted on Easy-watches.com, some consumers increasingly consider the broader impact of their purchases.

Sourcing and Sustainability

The fashion watch industry, like many others, has discussions around supply chain ethics and sustainability.

Easy-watches.com focuses on “designer fashion brands,” and their claims of “sourced from official stockists and suppliers” generally imply adherence to certain industry standards, though specific details on ethical sourcing or environmental practices of the brands they carry are not within the scope of this review. Budgetdog.com Reviews

Consumers interested in these aspects would need to research the individual watch brands themselves.

Longevity and Repairability

Watches, by nature, are often considered long-lasting items.

The provision of a 2-year warranty by Easy-watches.com suggests they aim for a reasonable lifespan for the watches they sell.

The repairability of watches is an industry-wide concern, but for the brands stocked by Easy-watches.com, parts and servicing are generally available through established channels.

Final Assessment: Making an Informed Choice

Easy-watches.com presents itself as a robust online destination for genuine, discounted watches from popular brands. Okx.com Reviews

Their direct answer to “Easy-watches.com Reviews” would be that they aim to provide authentic products at competitive prices, backed by their own warranty and customer service.

Strengths:

Aggressive Pricing: Significant discounts make watches from brands like Emporio Armani, Hugo Boss, Tissot, and Diesel highly accessible.
Claim of Authenticity: Repeated assurances of “100% authentic and genuine watches” directly sourced.
Customer-Friendly Policies: Free UK delivery, a 14-day “no quibble” return policy, and a 2-year in-house warranty.
Clear Website: Intuitive navigation and a professional layout.
Varied Selection: A decent range of styles, materials, and price points within their chosen brands.

Areas for Consideration:

Grey Market Model: While the watches are genuine, buyers should understand they are purchasing from a grey market seller, meaning the original manufacturer’s warranty is replaced by Easy-watches.com’s own warranty.
Limited Brand Portfolio: Focused on a specific set of fashion and entry-level luxury brands.
External Reviews: While the website’s claims are strong, seeking independent customer reviews on third-party platforms would provide additional confidence.

In conclusion, for those seeking a good deal on a genuine watch from the brands stocked, and who are comfortable with the nuances of a grey market purchase and an in-house warranty, Easy-watches.com offers a compelling proposition.

Their direct approach to value and customer support positions them as a viable option in the competitive online watch retail space.

Always proceed with due diligence, starting with a thorough review of their policies and, if available, external customer feedback.

Frequently Asked Questions

Is Easy-watches.com legitimate?

Based on looking at the website, Easy-watches.com presents itself as a legitimate online retailer specializing in genuine, branded watches. Craftholsters.com Reviews

They explicitly state they sell “100% authentic and genuine watches sourced from official stockists and suppliers.”

What brands does Easy-watches.com sell?

Easy-watches.com sells watches from several popular brands, including Emporio Armani, Hugo Boss, Tissot, Burberry, Diesel, and Seiko.

Are the watches on Easy-watches.com authentic?

Yes, Easy-watches.com repeatedly claims that all watches sold on their site are “100% authentic and genuine.” They state they source their products from official stockists and suppliers.

Does Easy-watches.com offer free shipping?

Yes, Easy-watches.com offers free UK delivery on all orders shipped within the United Kingdom.

What is the return policy for Easy-watches.com?

Easy-watches.com offers a “no quibble 14 days returns policy” if you change your mind. Niche-beauty.com Reviews

The watch must typically be returned in unworn, re-saleable condition with all original packaging and tags.

What kind of warranty does Easy-watches.com provide?

Easy-watches.com provides its own “2 Year Easy Watches Warranty” on all watches purchased from their site.

This is an in-house warranty, not the manufacturer’s original warranty.

How do I contact Easy-watches.com customer support?

You can contact Easy-watches.com customer support via email at [email protected]. They also indicate availability for chat inquiries Monday to Friday, 9 am to 5 pm.

Are the prices on Easy-watches.com really discounted?

Yes, the website displays significant discounts, often ranging from 50% to over 70% off the original retail prices, with current prices shown alongside marked-out original prices. Duplitrade.com Reviews

Does Easy-watches.com sell women’s watches?

Yes, Easy-watches.com offers a selection of women’s watches from the brands they stock, such as Burberry, Hugo Boss, and Tissot.

Does Easy-watches.com sell men’s watches?

Yes, Easy-watches.com has an extensive collection of men’s watches from all the brands they carry, including Emporio Armani, Hugo Boss, Tissot, Diesel, and Seiko.

What payment methods does Easy-watches.com accept?

Easy-watches.com accepts major credit cards for secure checkout, including Visa, MasterCard, and American Express Amex.

How do I track my order from Easy-watches.com?

Easy-watches.com has an “Order Tracking” link in their main menu, suggesting that customers can track their purchases through a dedicated portal or provided tracking number.

Is it safe to buy watches from a grey market dealer like Easy-watches.com?

Buying from a grey market dealer like Easy-watches.com means you are purchasing genuine products through non-authorized channels.

While the watches are authentic, the manufacturer’s warranty might not be valid, which is why Easy-watches.com provides its own warranty.

It is generally safe if the dealer is reputable and provides a clear warranty and return policy.

What if I receive a damaged watch from Easy-watches.com?

While not explicitly stated on the homepage, under a standard warranty and return policy, a damaged or defective watch received upon delivery would typically be eligible for a return, exchange, or warranty claim with Easy-watches.com.

Can I return a watch if I’ve worn it?

No, the “no quibble” return policy for a “change of mind” generally requires the watch to be returned in unworn, re-saleable condition with all original packaging and tags intact.

Worn watches are typically not eligible for a full refund.

Are the discounts on Easy-watches.com permanent?

The specific listed discounts and prices on Easy-watches.com are dynamic and subject to change based on stock availability and promotional periods.

However, they consistently offer significant savings on their watch selection.

Do the watches come with original packaging and papers?

While not explicitly detailed on the homepage, reputable grey market sellers usually include original packaging, instruction manuals, and any non-warranty-specific documentation that comes with the watch.

How quickly does Easy-watches.com process orders?

The website doesn’t specify order processing times, but typical online retailers aim to process orders within 1-3 business days before shipping.

What are the main benefits of buying from Easy-watches.com?

The main benefits of buying from Easy-watches.com include significant savings on genuine branded watches, free UK delivery, a 14-day return policy, and a 2-year in-house warranty.

Does Easy-watches.com have a physical store?

Based on the website’s information, Easy-watches.com appears to be an online-only retailer and does not indicate having a physical store location.

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