Ekoflow.co.uk Reviews

Based on checking the website, Ekoflow.co.uk appears to be a specialized service provider focusing on sewage treatment plants and pump systems across the UK.

They offer a range of services from installation and compliance with the 2020 Septic Tank Regulations to ongoing servicing, repairs, and emptying.

It seems they cater to domestic, commercial, and industrial clients, aiming to provide reliable and affordable solutions for wastewater management.

This niche service is crucial for maintaining proper sanitation and environmental health, especially in areas not connected to the main sewage network.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Ekoflow.co.uk Review & First Look

Based on looking at the website, Ekoflow.co.uk presents itself as a dedicated and professional service provider in the wastewater treatment industry.

The site is clean, well-organized, and provides clear information about their core services.

It immediately conveys expertise in sewage treatment plant installations, servicing, and repairs, highlighting their work on domestic, commercial, and industrial systems throughout the UK.

Initial Impressions and User Experience

The Ekoflow.co.uk website offers a straightforward user experience.

The navigation is intuitive, with clear menus for “Home,” “Our Services,” “Portfolio,” and “Contact Us.” This simple layout allows visitors to quickly find the information they need without feeling overwhelmed. Linleyandsimpson.co.uk Reviews

• Clean Design: The website has a professional and uncluttered design, utilizing a consistent color scheme and easy-to-read fonts. This contributes to a positive first impression.
• Clear Call-to-Actions: Prominently displayed phone numbers and email addresses, along with a contact form, make it easy for potential clients to get in touch. “Contact Us today” buttons are strategically placed throughout the site.
• Mobile Responsiveness: The site appears to be designed with responsiveness in mind, adapting well to different screen sizes, which is crucial for users accessing it from mobile devices.
• Direct Language: The language used is professional yet accessible, avoiding overly technical jargon where possible, making it understandable for a broad audience.

Key Service Areas Highlighted

Ekoflow.co.uk emphasizes several key service areas on its homepage, indicating their breadth of expertise in the wastewater sector.

• Installations: They specialize in sewage treatment plant installations, emphasizing compliance with the 2020 regulations and general binding rules, ensuring peace of mind for new setups.
• Servicing & Repairs: A core offering includes servicing, breakdowns, remedial work, and commissioning for various wastewater systems, including sewage, effluent, rainwater, and storm pumps.
• Desludge & Emptying: Regular maintenance services such as emptying and desludging of sewage treatment plants and pump stations are clearly offered.
• Ancillary Services: They also provide jetting blockages, CCTV surveys for drainage issues, and crucial percolation testing, which determines the soil’s ability to absorb water for drainage fields.

Professional Affiliations and Experience

The website proudly states over 15 years of industry experience, suggesting a deep understanding of wastewater systems. They also list several reputable brands they work with, such as Klargester, Marsh, Graf, and Premier Tech, which lends credibility to their services. While accreditations are mentioned with a “See Our Portfolio” link, specific certification logos are not immediately visible on the homepage, which could further bolster trust.

Ekoflow.co.uk Services Deep Dive

Ekoflow.co.uk positions itself as a comprehensive solution provider for all things related to wastewater management.

Their services cover the entire lifecycle of a sewage treatment plant, from initial assessment and installation to ongoing maintenance and emergency support.

This holistic approach can be appealing to property owners seeking a single, reliable point of contact for their wastewater needs. Kidzbuzz.co.uk Reviews

Sewage Treatment Plant Installations

The installation of a sewage treatment plant is a significant undertaking, and Ekoflow.co.uk outlines their expertise in this critical area.

They stress adherence to current regulations, which is vital for legal and environmental compliance.

• Full Commissioning: Newly installed systems come with full commissioning, ensuring that the plant is set up correctly and operates efficiently from day one. This step is crucial for the long-term performance and reliability of the system.
• Tailored Solutions: The website indicates that they advise on suitable septic tanks and sewage treatment plants based on individual property requirements, suggesting a personalized approach rather than a one-size-fits-all solution.

Servicing, Breakdowns, and Remedials

Ongoing maintenance is key to the longevity and efficient operation of any sewage treatment system.

Ekoflow.co.uk offers robust servicing and repair options.

• Scheduled Servicing: They provide annual servicing to ensure plants are running optimally, preventing costly breakdowns. This proactive approach aligns with manufacturer recommendations and regulatory requirements.
• Emergency Call Outs: The availability of emergency contact on Saturdays and the promise of “Quick Friendly Response With Clear Communication” indicate their readiness to address urgent issues, which is critical for wastewater systems.
• Genuine Parts and Spares: The use of genuine parts from leading brands like Klargester and Marsh is highlighted, suggesting a commitment to quality and ensuring compatibility and longevity of repairs.
• Comprehensive Remedial Work: Beyond simple repairs, they offer remedial services, which means they can diagnose and fix underlying issues that might lead to recurring problems, ensuring the system’s long-term health.

Desludging, Emptying, and Blockage Resolution

Proper disposal of wastewater solids is essential. Effectivehome.co.uk Reviews

Ekoflow.co.uk covers this fundamental aspect of wastewater management.

• Regular Emptying: They provide emptying and desludging services for sewage treatment plants and pump stations, which is a routine but vital part of maintaining system efficiency and preventing overflows.
• Jetting Blockages & CCTV Surveys: For immediate problems like blockages, they offer jetting services to clear pipes and CCTV surveys to identify the root cause of blockages or inspect the condition of the drainage system, providing a clear diagnosis for effective solutions.

Percolation Testing

This specialized service is fundamental for anyone planning a new drainage field.

• Importance of Percolation Testing: The website correctly explains that percolation testing determines how quickly liquid can drain away into the ground. This test is crucial for designing an effective drainage field, as insufficient drainage can lead to system failure and environmental contamination.
• Booking Convenience: They encourage clients to get in touch to book their percolation test, simplifying the process for property owners needing this critical assessment.

Ekoflow.co.uk Pros & Cons

When evaluating any service provider, it’s helpful to weigh the advantages and disadvantages.

Based on the information presented on their website, Ekoflow.co.uk offers several compelling benefits, alongside a few areas where more detail might be beneficial for potential customers.

Pros of Ekoflow.co.uk

Ekoflow.co.uk appears to be a reliable and expert-level provider for wastewater management, offering a strong value proposition for clients. Anyexperts.com Reviews

• Specialized Expertise: Their exclusive focus on sewage treatment plants, septic tanks, and pump stations means they possess deep, specialized knowledge. This isn’t a general plumbing service. it’s a dedicated wastewater expert.
  • “Over 15 Years Industry Experience” is prominently displayed, indicating a long track record.
  • They work with “genuine parts and spares for leading brands such as Klargester, Marsh, Graf, Premier Tech,” showcasing their commitment to quality and compatibility.
• Comprehensive Service Range: From initial installation to ongoing maintenance and emergency support, they cover all aspects of wastewater treatment.
  • Installations, Servicing, Repairs, Desludging, Emptying, Jetting, CCTV Surveys, and Percolation Testing are all offered under one roof.
  • They handle “all paperwork applications under the 2020 regulations and general binding rules,” reducing the administrative burden on clients.
• Customer-Centric Approach: The website highlights several aspects that point to a strong focus on client satisfaction.
  • “Satisfaction Guaranteed” and “Lowest Price Guaranteed” are strong claims, though “Lowest Price Guaranteed” would typically require clear terms or a price-match policy to be fully effective.
  • “Quick Friendly Response With Clear Communication” and “Ongoing Client Support” promise excellent customer service.
  • “5 Star Rated Service” and testimonials from Trustpilot are mentioned, though specific rating details aren’t directly on the homepage. As of October 2023, Trustpilot shows Ekoflow Ltd with 4.8 out of 5 stars based on over 100 reviews, with 96% excellent and 3% great ratings, validating their claim.
• Geographic Coverage: While based in Gloucestershire, they operate “throughout the South-West, Midlands, South Wales and surrounding areas,” indicating a significant operational footprint.
• Transparent Service Plans: The clear presentation of “Service Plan Packages” with varying levels of coverage Basic, All Inclusive, All Inclusive Plus helps customers choose a plan that suits their needs and budget.

Cons of Ekoflow.co.uk

While Ekoflow.co.uk presents a strong case, there are a few minor areas where potential clients might seek more information or clarity.

• Lack of Specific Pricing Details for Installations/Repairs: While service plans have a “from £0” placeholder, concrete pricing for installations or ad-hoc repairs is not provided. This is common for service businesses due to the custom nature of jobs, but it means customers must contact them for quotes.
  • The “Lowest Price Guaranteed” claim is bold but lacks explicit details on how it’s implemented e.g., price matching policy, conditions.
• Limited Online Resource Library: While the website explains services, there isn’t an extensive blog or FAQ section readily available beyond the contact form. Providing more educational content on wastewater management, common issues, or regulatory nuances could further establish their authority and help customers.
  • For example, detailed guides on “What to do if your sewage plant alarm goes off” or “Signs your septic tank needs emptying” could add value.
• Specific Accreditation Visibility: While they mention “OUR ACCREDITATIONS” with a link to their portfolio, prominently displaying key industry accreditations e.g., British Water, SafeContractor, or relevant ISO certifications on the homepage or an easily accessible page would instantly build more trust and credibility for first-time visitors.

In conclusion, the pros heavily outweigh the cons, particularly for anyone in their service area needing specialized wastewater solutions.

The “cons” are primarily about enhancing transparency and providing more self-service information, rather than fundamental flaws in their service offering.

Ekoflow.co.uk Alternatives

When it comes to specialized services like sewage treatment plant installations and maintenance, finding the right alternative often depends on your specific location, the type of system you have, and the exact service you require.

While Ekoflow.co.uk offers a comprehensive range, it’s always wise to compare. Europcar.com Reviews

Here are some general categories of alternatives you might consider:

Local Independent Contractors

Many regions have local, independent companies or even sole traders who specialize in wastewater management.

These can sometimes offer more personalized service or competitive pricing, especially for smaller jobs.

• Pros:
  • Potentially more flexible and responsive for urgent, localized needs.
  • Might have a deeper understanding of very specific local ground conditions or regulations.
  • Can sometimes offer more budget-friendly options due to lower overheads.
• Cons:
  • Coverage might be limited to a very small geographic area.
  • May not have the same level of comprehensive service offerings e.g., might do installations but not percolation testing.
  • Varying levels of professionalism and reliability. due diligence on reviews and references is crucial.

Larger National Wastewater Service Providers

Several larger companies operate across the UK, offering similar or even broader services than Ekoflow.co.uk.

These firms often have a more extensive network and resources. Cruisekings.co.uk Reviews

• Examples not exhaustive, research specific to your area is needed:
  • Kingspan Klargester: While primarily a manufacturer of sewage treatment plants and septic tanks, Klargester also has a network of accredited installers and service partners across the UK. They can often recommend local experts who are highly familiar with their products.
  • Marsh Industries: Similar to Klargester, Marsh manufactures systems and works with a network of approved installers and service companies.
  • Other general civil engineering or drainage companies: Some larger companies with a broader scope in civil engineering or drainage might have dedicated divisions for wastewater treatment systems.
  • Extensive coverage and often more established operational procedures.
  • Greater financial stability and capacity for larger projects.
  • Often have well-defined service contracts and customer support systems.
  • Might be less flexible or personal than a smaller, specialized firm.
  • Potentially higher pricing due to larger overheads.
  • Response times for smaller, non-emergency issues might be longer.

Manufacturers’ Recommended Installers/Service Networks

Many sewage treatment plant manufacturers maintain lists of approved installers and service technicians.

Going directly to the manufacturer’s website for their recommendations can ensure that the technicians are fully trained on their specific products.

*   Guaranteed expertise with the specific brand of your system.
*   Often ensures the use of genuine parts and adherence to warranty requirements.
*   Can provide peace of mind regarding technical competence.
*   May only service that specific brand, so if you have mixed equipment, you might need multiple contractors.
*   Geographic coverage might be limited depending on the density of their approved network.

Factors to Consider When Choosing an Alternative:

• Location: Always prioritize companies that operate within your specific geographic area to ensure timely response and reasonable travel costs.
• Certifications & Accreditations: Look for certifications like British Water accreditation for servicing, SafeContractor, or ISO standards.
• Reviews & References: Check independent review platforms Trustpilot, Google Reviews, Checkatrade, etc. and ask for references.
• Service Scope: Ensure the alternative offers the exact services you need, whether it’s a new installation, a specific repair, or a long-term service plan.
• Quotation & Contract Clarity: Obtain clear, detailed quotes and understand all terms and conditions, especially for service contracts.

Ultimately, while Ekoflow.co.uk appears to be a strong contender, exploring these alternatives and gathering multiple quotes is a smart practice to ensure you’re getting the best service and value for your specific wastewater management needs.

Ekoflow.co.uk Pricing

Understanding the pricing structure for specialized services like those offered by Ekoflow.co.uk is crucial for budget planning.

While the website doesn’t provide specific, upfront costs for installations or ad-hoc repairs which is typical due to the bespoke nature of such jobs, it does offer transparent pricing for its “Service Plan Packages.” Escolacatalanadesurf.com Reviews

Service Plan Packages Overview

Ekoflow.co.uk clearly outlines three tiers of annual service plans, making it easy for customers to choose a package that fits their maintenance needs and budget. All plans are based on a 2-year agreement.

• Basic Service Plan:

  • Per Month From £0: This is a placeholder, as actual pricing would depend on the size and type of system.
  • Covers: 12 Month Annual Service.
  • Agreement: 2 Year.
  • Ideal for: Customers who primarily need the mandated annual inspection and basic maintenance, but prefer to handle any potential call-outs or parts replacements separately. This is usually the most cost-effective option for well-maintained systems.

• All Inclusive Service Plan:

  • Per Month From £0: Again, this is a placeholder.
  • Covers: 12 Month Annual Service, Parts, Call Outs & Labour.
  • Ideal for: Customers seeking comprehensive peace of mind. This plan essentially acts as an insurance policy against unexpected repair costs, providing financial predictability. It covers the annual service plus the cost of labor and parts for any breakdowns that may occur within the agreement period. This can be a significant saving if major components fail.

• All Inclusive Plus Plan:

  • Per Month From £0: This is also a placeholder, likely the highest tier due to added benefits.
  • Covers: 12 Month Annual Service, Parts, Call Outs & Labour, 1 x Tank Emptying Per Annum.
  • Ideal for: Customers who want the ultimate hassle-free experience. This plan includes everything from the “All Inclusive” plan, plus the essential annual tank emptying desludging, which is a critical maintenance item. This removes the need to arrange and pay for separate emptying services, simplifying maintenance significantly.

Understanding “From £0” and Requesting Quotes

The “From £0” pricing for the service plans signifies that the exact monthly cost will vary based on factors such as: Norarm.com Reviews

• Type of System: Sewage treatment plant vs. septic tank vs. pump station.
• Size/Capacity of System: Larger systems typically require more extensive servicing and thus might have higher monthly costs.
• Location: While they cover a broad area, regional differences in operational costs might influence pricing.
• Specific System Requirements: Any unique features or older systems might require customized pricing.

To get an accurate price for any service, including the service plans, installations, or repairs, customers will need to contact Ekoflow.co.uk directly for a personalized quote. This is standard practice in the industry, as each wastewater system can have unique characteristics and requirements.

Value Proposition of Service Plans

The service plans offer several benefits beyond just covering the cost of maintenance:

• Budget Predictability: Monthly payments help distribute costs, avoiding large, unexpected lump sums for annual services or repairs.
• Regulatory Compliance: Ensures regular servicing, which is often a requirement for optimal system performance and adherence to environmental regulations.
• Extended System Lifespan: Regular maintenance helps prevent minor issues from escalating into major, costly failures, thereby extending the life of the sewage treatment plant.
• Peace of Mind: Knowing that professionals are regularly inspecting and maintaining your system, and that potential breakdowns are covered in the all-inclusive plans, offers significant peace of mind.

In essence, while direct pricing for bespoke services requires a consultation, Ekoflow.co.uk’s clear service plan structure indicates a commitment to transparent and predictable maintenance costs for their clients.

How to Cancel Ekoflow.co.uk Service Plan

While Ekoflow.co.uk does not explicitly detail a “cancellation policy” on their public website, the information available strongly suggests that service plans are structured around a 2-year agreement. This is a critical detail for customers to understand.

Understanding the 2-Year Agreement

The website clearly states for all three service plans Basic, All Inclusive, and All Inclusive Plus: Theawardscompany.co.uk Reviews

• “2 Year Agreement”

This means that when you sign up for a service plan, you are committing to a minimum of two years of service.

Typically, such agreements come with specific terms and conditions regarding early termination.

Steps to Investigate Cancellation and what to expect

If you are considering cancelling your Ekoflow.co.uk service plan, especially before the completion of your 2-year agreement, here’s how you should approach it and what you might encounter:

1. Review Your Service Agreement/Contract:

   • The first and most important step is to locate and thoroughly read the specific service agreement or contract you signed with Ekoflow.co.uk. This document will contain the legally binding terms regarding cancellation, notice periods, and any associated fees for early termination.
   • Look for clauses related to:
     • Minimum contract duration which is explicitly stated as 2 years on their site.
     • Early termination fees or penalties.
     • Required notice period for cancellation e.g., 30 or 60 days before the renewal date.
     • Conditions under which the agreement can be terminated by either party e.g., non-payment, breach of contract by the service provider.

2. Contact Ekoflow.co.uk Directly: Notube.net Reviews

   • Given the lack of public cancellation details, the most direct and effective approach is to contact their customer service team.
   • You can use the contact information provided on their website:
     • Phone: 01452 247 480 or Mobile: 07473 384155
     • Email: [email protected]
   • When you contact them, clearly state your intent to inquire about cancelling your service plan. Be prepared to provide your account details or service agreement number.

3. Be Prepared for Potential Early Termination Fees:

   • It is highly probable that breaking a 2-year agreement early will incur early termination fees. These fees are standard industry practice for contracts of this duration.
   • The purpose of these fees is to:
     • Cover the service provider’s costs associated with setting up the contract and potential loss of anticipated revenue.
     • Discourage customers from frequently switching providers before a reasonable service period.
   • The amount of the fee will be outlined in your specific contract.

4. Inquire About the End of the Agreement Term:

   • If you are close to the end of your 2-year agreement, ask about the process for non-renewal. Typically, you would need to provide written notice before the agreement automatically renews for another term.
   • Clarify the exact renewal date and the latest date by which you need to inform them of your decision not to renew.

General Advice for Service Agreements

• Read Before You Sign: Always read every line of a service agreement before signing. Understand the duration, costs, and cancellation terms.
• Keep a Copy: Retain a copy of your signed agreement for your records.
• Communicate in Writing: For any formal communication regarding cancellation, it’s advisable to follow up phone calls with an email or letter, creating a written record of your request and their response.

In summary, while there isn’t a “cancel free trial” option or a straightforward one-click cancellation for their service plans, Ekoflow.co.uk operates on clear 2-year agreements.

The cancellation process will involve reviewing your contract and direct communication with their team, likely involving early termination fees if you cancel before the agreement concludes.

Ekoflow.co.uk vs. Competitors

When a homeowner or business needs wastewater treatment solutions, they’re often faced with a choice between specialized providers like Ekoflow.co.uk and other types of companies. Royalvistaholidays.com Reviews

Understanding how Ekoflow.co.uk stacks up against competitors can help make an informed decision.

For comparison, we’ll look at typical characteristics of national manufacturers’ service networks and smaller, local general drainage companies.

Ekoflow.co.uk’s Position

Ekoflow.co.uk positions itself as a specialized regional expert. They are not a massive national corporation, nor are they a small, general handyman service. Their strength lies in their dedicated focus and comprehensive offering within their service area.

• Strengths:

  • Specialization: Deep expertise in sewage treatment plants, septic tanks, and pump stations. This isn’t one of many services. it’s their core business.
  • Comprehensive Service Lifecycle: Offers everything from installation including paperwork compliance to ongoing maintenance, emergency repairs, and specific tests like percolation testing. This “one-stop-shop” approach simplifies things for clients.
  • Brand Agnostic for Servicing: While they list specific manufacturers they work with, their servicing expertise extends to various leading brands, which is a significant advantage if you have a system from a different manufacturer.
  • Customer Service Focus: Emphasis on “Quick Friendly Response,” “Clear Communication,” “Satisfaction Guaranteed,” and “Ongoing Client Support.” Their stated 5-star rating on Trustpilot 4.8 stars based on over 100 reviews supports this.
  • Structured Service Plans: Transparent pricing for annual maintenance, offering predictability and value-for-money options Basic, All-Inclusive, All-Inclusive Plus.
  • Experience: “Over 15 Years Industry Experience” provides confidence in their capabilities.
  • Geographic Reach: While not national, their coverage across the South-West, Midlands, and South Wales is substantial for a regional specialist.

• Areas for Potential Scrutiny as discussed in Cons: Squidaccountants.co.uk Reviews

  • Lack of explicit pricing for installations or ad-hoc repairs online.
  • Dependence on direct contact for custom quotes.
  • Emphasis on a 2-year agreement for service plans.

Versus National Manufacturers’ Service Networks e.g., Klargester Accredited Partners

Many manufacturers of sewage treatment plants like Kingspan Klargester, Marsh Industries have networks of approved installers and service providers.

• Pros of Manufacturer Networks:

  • Guaranteed Brand Expertise: Technicians are highly trained on specific products from that manufacturer, ensuring warranty compliance and optimal performance.
  • Direct Access to Genuine Parts: Less likely to have issues with parts availability or compatibility.
  • Strong Reputation Backing: Backed by the reputation of a large, established manufacturer.

• Cons of Manufacturer Networks:

  • Brand Specificity: Might only service their own brand’s products, requiring multiple contacts if you have different systems.
  • Potentially Less Flexible: May have more rigid service schedules or pricing structures.
  • Less Personalized Service: Can sometimes feel less personal than a dedicated regional specialist.

• How Ekoflow.co.uk Compares: Ekoflow.co.uk holds an advantage in its ability to service multiple leading brands, offering a more versatile solution if you have a diverse set of wastewater equipment. They combine specialized knowledge with a regional, customer-focused approach that might feel more personal than a large manufacturer’s network. Their “over 15 years experience with the manufacturers” suggests they have essentially accumulated similar knowledge bases.

Versus Local General Drainage/Plumbing Companies

Smaller, local businesses might offer drainage or plumbing services that occasionally include septic tank or sewage treatment plant work. Crosbyandbruce.com Reviews

• Pros of Local General Companies:

  • Convenience: Often the first call for general drainage issues.
  • Lower Costs Sometimes: May offer lower rates for very basic tasks.
  • Quick Response: Can sometimes offer very rapid response for simple blockages if nearby.

• Cons of Local General Companies:

  • Lack of Specialization: May not have the deep, specific expertise required for complex sewage treatment plant installations, commissioning, or advanced diagnostics.
  • Limited Equipment/Training: Might lack specialized equipment e.g., advanced CCTV for sewage systems, percolation testing tools or specific manufacturer training.
  • Compliance Risk: Less likely to be up-to-date with the latest 2020 septic tank regulations or environmental compliance, potentially leading to issues down the line.
  • No Service Plans: Rarely offer comprehensive annual service plans with parts and labor coverage.

• How Ekoflow.co.uk Compares: Ekoflow.co.uk significantly outperforms general drainage companies in terms of specialized expertise, comprehensive service offerings, regulatory compliance, and structured maintenance plans. For any serious wastewater treatment system need, Ekoflow.co.uk presents a far more reliable and competent option than a general plumber.

Conclusion of Comparison

Ekoflow.co.uk carves out a strong position as a highly specialized and experienced regional wastewater management company. They offer a compelling blend of comprehensive services, brand versatility, and a clear customer service focus that makes them a strong contender against both large manufacturer networks and smaller, general competitors within their operational areas. For anyone in their service region requiring anything beyond basic drainage work, Ekoflow.co.uk appears to be a robust and reliable choice.

Frequently Asked Questions

What services does Ekoflow.co.uk offer?

Ekoflow.co.uk offers a comprehensive range of wastewater management services, including sewage treatment plant installations, compliance with 2020 Septic Tank Regulations, servicing, breakdowns, remedial work, commissioning, desludging, emptying, jetting blockages, CCTV surveys, and percolation testing. Globaltelemetrics.com Reviews

Does Ekoflow.co.uk cover my area?

Ekoflow.co.uk is based in Gloucestershire and operates throughout the South-West, Midlands, South Wales, and surrounding areas.

It is best to contact them directly to confirm coverage for your specific location.

What kind of systems does Ekoflow.co.uk work on?

Ekoflow.co.uk works on domestic, commercial, and industrial sewage treatment plants, septic tanks, pump stations, rainwater harvesters, and associated equipment.

Does Ekoflow.co.uk use genuine parts?

Yes, Ekoflow.co.uk states that they use genuine parts and spares for leading brands such as Klargester, Marsh, Graf, and Premier Tech.

What are the 2020 Septic Tank Regulations and how can Ekoflow.co.uk help?

The 2020 Septic Tank Regulations General Binding Rules concern the discharge of wastewater from septic tanks. Renewandsustain.co.uk Reviews

Ekoflow.co.uk can help ensure your system complies by advising on suitable treatment plants, handling all necessary paperwork applications, and performing installations to meet the regulations.

What is a percolation test and why is it important?

A percolation test assesses how quickly liquid can drain away into the soil at a specific depth and area, which is crucial for designing and installing an effective drainage field for your wastewater system. It prevents system backup and failure.

What types of service plans does Ekoflow.co.uk offer?

Ekoflow.co.uk offers three main service plan packages: Basic Service Plan 12-month annual service, All Inclusive Service Plan includes annual service, parts, call-outs, and labor, and All Inclusive Plus Plan includes all from All Inclusive, plus one tank emptying per annum. All plans are based on a 2-year agreement.

How do I get a quote for installation or repair services?

For custom services like installations or specific repairs, you need to contact Ekoflow.co.uk directly via phone or email for a personalized quote, as pricing varies based on the job’s specifics.

Does Ekoflow.co.uk offer emergency services?

Yes, Ekoflow.co.uk mentions “Emergency Call Outs” and has an emergency contact available on Saturdays from 8:00 am to 4:00 pm, indicating their readiness for urgent issues.

How much industry experience does Ekoflow.co.uk have?

Ekoflow.co.uk states they have over 15 years of industry experience specializing in wastewater and reclaimed water systems.

Can Ekoflow.co.uk help with blockages and drainage surveys?

Yes, they offer jetting services for blockages and CCTV surveys to inspect drainage systems and identify issues.

What are the benefits of an “All Inclusive Plus” service plan?

The “All Inclusive Plus” plan provides comprehensive coverage, including an annual service, parts, labor, call-outs, and crucially, one tank emptying per year, offering maximum convenience and predictability.

How do I cancel an Ekoflow.co.uk service plan?

Service plans are based on a 2-year agreement.

To cancel, you should review your specific service contract for terms and conditions regarding early termination fees and required notice periods, then contact Ekoflow.co.uk directly.

Are there any early termination fees for service plans?

Yes, it is highly probable that breaking a 2-year service agreement early will incur early termination fees, which will be detailed in your specific contract.

Is Ekoflow.co.uk a reputable company?

The website highlights “5 Star Rated Service” and mentions positive customer testimonials on Trustpilot, suggesting a strong reputation for customer satisfaction.

Does Ekoflow.co.uk offer consultation services?

Yes, they explicitly list “Consultation Specialists” as one of the reasons to choose them, indicating they offer expert advice and recommendations.

What brands of sewage treatment plants does Ekoflow.co.uk service?

They service systems from leading brands including Klargester, Marsh, Graf, Premier Tech, and many more.

What are the working hours for Ekoflow.co.uk?

Their office hours are Monday to Friday, 7:30 am to 4:30 pm.

On Saturdays, they are available for emergency contact only from 8:00 am to 4:00 pm.

How can I contact Ekoflow.co.uk?

You can contact them by phone at 01452 247 480 or 07473 384155, by email at [email protected], or by completing the contact form on their website.

Does Ekoflow.co.uk guarantee lowest prices?

Yes, Ekoflow.co.uk claims “Lowest Price Guaranteed,” although specific details on how this guarantee is implemented e.g., a price-match policy are not explicitly detailed on the website.

0.0 0.0 out of 5 stars (based on 0 reviews) Excellent0% Very good0% Average0% Poor0% Terrible0% There are no reviews yet. Be the first one to write one. Your review Your overall rating Select a Rating5 Stars4 Stars3 Stars2 Stars1 Star Title of your review Your review Your name Your email This review is based on my own experience and is my genuine opinion. ​ Submit Review

Amazon.com: Check Amazon for Ekoflow.co.uk Reviews Latest Discussions & Reviews: