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How long has 4dcontrols.com.au been in business?

4dcontrols.com.au was established in 2005, giving them over 15 years of experience in supplying industrial automation and control parts.

What kind of products does 4dcontrols.com.au sell?

They sell surplus and used industrial automation, control, and monitoring equipment, including PLCs (Processors, Power Supplies, I/O Modules), HMI & Operator Interfaces, Network & Communication devices, AC/DC Drives, Sensors, Relays, Contactors, Safety Relays, Circuit Breakers, and Robotic Arms Systems.

Does 4dcontrols.com.au offer a warranty on their products?

Yes, 4dcontrols.com.au offers a two-year warranty on the products they sell, which is a strong commitment for used industrial equipment.

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Does 4dcontrols.com.au offer free shipping?

Yes, the website states “Free Shipping Available,” although specific terms and conditions (e.g., minimum order value, geographical limitations) would likely apply.

Where does 4dcontrols.com.au ship from?

They ship parts worldwide from both their Australian and United States locations.

Can I sell my old industrial equipment to 4dcontrols.com.au?

Yes, 4dcontrols.com.au has a “Sell” service, indicating that they purchase surplus and used automation equipment.

Does 4dcontrols.com.au offer repair services for industrial equipment?

Yes, they explicitly list “Repairs” as one of their services, suggesting they can fix faulty industrial automation parts.

How quickly does 4dcontrols.com.au dispatch orders?

They promise “Next Day Dispatch” for orders, aiming for quick processing and shipment.

What is the primary focus of 4dcontrols.com.au’s business?

Their primary focus is to provide professional, reliable, and cost-effective alternatives to new automation and control parts, especially for older or obsolete equipment.

Is 4dcontrols.com.au a reliable source for industrial automation parts?

Based on their long operating history since 2005, specific guarantees like a two-year warranty, and clear service offerings, they appear to be a reliable source for industrial automation parts.

Does 4dcontrols.com.au cater to specific industries?

Yes, they specifically mention supplying programmable logic controllers and automation parts to the Australian industrial and mining sectors, although they ship worldwide.

Is 4dcontrols.com.au’s website secure for transactions?

While not explicitly stated on the provided homepage text with security badges, reputable e-commerce sites like this typically use SSL encryption (indicated by “https://” in the URL) to secure online transactions.

How do I contact 4dcontrols.com.au for support?

They provide a phone number (+61 2 4016 0268) and have a “Contact” page for inquiries.

Does 4dcontrols.com.au have a physical store I can visit?

The website mentions “Australian and United States locations” from which they ship, implying operational bases, but it doesn’t explicitly state if these are retail storefronts accessible to the public for browsing.

What should I do if a part I purchased from 4dcontrols.com.au becomes faulty within the warranty period?

While a two-year warranty is offered, the specific claims process would be detailed in their Terms & Conditions, which are not readily accessible from the homepage. You would likely need to contact their support directly.

Are the products on 4dcontrols.com.au tested before being sold?

Although not explicitly detailed, offering a two-year warranty on used equipment strongly implies that they conduct thorough testing and quality control on their products before sale to back such a guarantee.

Does 4dcontrols.com.au offer technical support for their products?

The website mentions their team is committed to providing “expert knowledge and outstanding service,” suggesting that technical support would be available for customers.

How does 4dcontrols.com.au handle customer data?

The provided homepage text does not include a direct link to a Privacy Policy, so how they handle customer data is not immediately clear from the information available.

What are the payment options accepted by 4dcontrols.com.au?

The provided text does not specify accepted payment methods, but legitimate e-commerce sites typically accept major credit cards and other secure online payment options.

What is 4dcontrols.com.au’s return policy?

The return policy is not explicitly detailed on the homepage, and without readily accessible Terms & Conditions, the specifics of returns and refunds remain unclear.

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