4eyesoptical.com.au Review

Based on looking at the website 4eyesoptical.com.au, the platform appears to be a legitimate Australian-owned and operated business specialising in reglazing and supplying replacement optical lenses for existing frames. The site clearly communicates its core service: “REPLACE YOUR LENSES, NOT YOUR FRAME!”, aiming to save customers money and reduce waste. They also offer complete frame and lens packages.

Overall Review Summary:

• Business Model: Specialises in reglazing (replacing lenses in existing frames) and selling complete frame and lens packages.
• Transparency: High, with clear contact information, “About Us” section, and physical location mentioned (North Queensland).
• Customer Reviews: Prominently displays links to Google Reviews and Trustpilot, and includes customer testimonials on the homepage.
• Product Information: Detailed descriptions of lens types (single vision, bifocal, multifocal), materials (CR39, polycarbonate, Trivex), and coatings (anti-scratch, anti-glare, blue light).
• Pricing: Clearly listed prices for various lens types and frame reglazing services.
• Ethical Stance: Emphasises recycling, reducing waste, and supporting Australian suppliers, which aligns well with ethical consumption principles.
• Missing Elements: While comprehensive, the site doesn’t prominently feature a direct returns policy or warranty information upfront, which is crucial for online purchases. Detailed shipping information is also less visible.

The site is well-structured and provides a significant amount of information to potential customers, building trust through its transparency about Australian sourcing, local operation, and extensive industry experience. The focus on sustainability (recycling frames) is a notable positive point.

Here are some alternatives for purchasing ethical and quality eyewear in Australia:

• OPSM

  • Key Features: Wide range of prescription glasses and sunglasses, eye tests, contact lenses, large network of physical stores across Australia.
  • Average Price: Mid to high range, depending on brands and lens features.
  • Pros: Established brand with professional optometrists, extensive frame selection, excellent after-sales service.
  • Cons: Can be more expensive than online-only retailers.

• Specsavers

  • Key Features: Affordable prescription glasses and contact lenses, comprehensive eye health services, “2 for 1” offers.
  • Average Price: Budget-friendly.
  • Pros: Very competitive pricing, widespread accessibility with numerous stores, includes eye tests in package deals.
  • Cons: Frame selection might feel less premium for some, can sometimes have longer wait times for appointments.

• Bailey Nelson

  • Key Features: Stylish and modern eyewear designs, focus on quality materials, in-store eye exams, virtual try-on options.
  • Average Price: Mid-range.
  • Pros: Fashion-forward frames, strong brand aesthetic, personalised service, good value for design-conscious buyers.
  • Cons: Fewer store locations than larger chains, frame styles might not appeal to everyone.

• Oscar Wylee

  • Key Features: Classic and contemporary frame styles, “buy one, give one” charity model, comprehensive eye care services.
  • Average Price: Mid-range.
  • Pros: Socially conscious business model, stylish and durable frames, good customer service.
  • Cons: Limited range of lens options compared to some specialists, not as many physical stores in regional areas.

• Clearly

  • Key Features: Large online selection of prescription glasses, sunglasses, and contact lenses, virtual try-on, various lens coatings.
  • Average Price: Affordable to mid-range.
  • Pros: Convenience of online shopping, frequent sales and discounts, wide variety of brands and styles.
  • Cons: No in-person eye exams, reliance on accurate self-measurements for fit.

• Zenni Optical

  • Key Features: Extremely affordable prescription glasses, extensive customisation options for lenses and frames, international shipping to Australia.
  • Average Price: Very budget-friendly.
  • Pros: Unbeatable prices, huge selection, great for multiple pairs or specific needs.
  • Cons: Fully online experience means no in-person fitting, delivery times can be longer due to international shipping.

• EyeBuyDirect

  • Key Features: Online retailer with a broad range of frames and lens options, virtual try-on, frequent promotions.
  • Average Price: Affordable to mid-range.
  • Pros: Good balance of price and style, easy-to-use website, offers various lens enhancements.
  • Cons: Similar to other online-only stores, no physical support for adjustments or fittings.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

4eyesoptical.com.au Review & First Look

When you first land on 4eyesoptical.com.au, it’s clear what they’re about: “REPLACE YOUR LENSES, NOT YOUR FRAME!” This isn’t your typical online eyewear store pushing new frames every season. Instead, they’ve carved out a niche focusing on extending the life of your existing spectacles by replacing just the lenses. It’s a smart, sustainable angle that resonates with anyone looking to save a few quid and reduce their environmental footprint. The homepage immediately presents options based on your frame type—metal, plastic, semi-rimless, rimless, and even specialty frames like Oakley inserts. This direct approach makes it easy to navigate, especially if you know what you’re after.

The overall layout is functional, albeit a little dated in its aesthetic. However, don’t let that distract you. The substance is there. They highlight 16 years in business, Australian sourcing, and proudly display links to their Google Reviews and Trustpilot profile. This transparency is a big tick, showing they’re not afraid to put their reputation out there for scrutiny. It’s refreshing to see a business lean into their local credentials and long-standing presence, which builds a foundational level of trust for Australian consumers.

4eyesoptical.com.au Features

4eyesoptical.com.au isn’t just about simple lens replacements; they offer a comprehensive suite of services and features designed to cater to various optical needs. Their core strength lies in their specialisation, setting them apart from general eyewear retailers.

Reglazing Your Existing Frames

This is the bread and butter of 4 Eyes Optical. They’re all about giving your beloved frames a second life.

• Process: You select your frame type on the website, choose your preferred lens type (single vision, bifocal, multifocal, non-prescription, or sunglass), and then send in your existing frames.
• Cost Savings: The site consistently highlights the potential to “SAVE HUNDREDS” by replacing lenses rather than buying entirely new frames, especially when your prescription changes.
• Environmental Benefit: The emphasis on “RECYCLE YOUR EXISTING FRAMES,” “REDUCE WASTE AND CONSUMPTION,” and “HELP US SAVE YOU MONEY!” strongly positions them as an eco-conscious choice. This resonates with consumers increasingly looking for sustainable options.

Wide Range of Lens Types

They don’t skimp on lens options, aiming to match what you’d find at a traditional optometrist.

• Single Vision: For reading or distance, starting from $60.00 per pair.
• Bifocal Lenses: With a visible segment for reading and distance, from $110.00 per pair.
• Multifocal/Progressive Lenses: Three fields of vision (distance, intermediate, reading) with no visible line, starting from $140.00 per pair. They even offer “Clarity” ($190.00) and “Clarity Plus” ($240.00) options, likely referring to Essilor lenses for enhanced visual comfort and reduced distortion.
• Non-Prescription Lenses: For fashion or sunglasses, from $40.00 per pair.

Lens Coatings and Materials

They ensure quality and durability with standard offerings and premium upgrades.

• Free Anti-Scratch Coating: A standard inclusion on all lenses, which is a significant value add as this often costs extra elsewhere.
• Anti-Glare Coating: Incorporated into coatings like Crizal Rock, crucial for reducing reflections and improving night vision.
• Blue Light Filter: Mentioned as an available option, addressing concerns about digital eye strain.
• High-Index Material: Available for stronger prescriptions, ensuring thinner and lighter lenses.
• Lens Materials: They detail their use of CR39 as standard and discuss alternatives like Polycarbonate and Trivex for impact resistance and lighter weight, showing a good understanding of lens technology.

Complete Frame and Lens Packages

While their main focus is reglazing, they also cater to those needing new frames.

• Classic Frames: Available for $39.00 each.
• Stylish Frames: Available for $59.00 each.
• Package Deal: Customers can choose a frame and then select the desired lens type to complete the package. This offers flexibility for those who prefer to buy a new frame from them rather than sending in their old one.

Onsite Fitting Laboratory & Australian Sourcing

This is a key differentiator, particularly for those who value local business and quality control.

• Local Operations: “Australian-owned operated and based in North Queensland for 15 years!” This statement builds immense trust, assuring customers that their frames are handled locally.
• Industry Experience: They boast “Industry experience in lens manufacturing, fitting, and dispensing,” suggesting a high level of expertise.
• Australian Laboratories: “All our lenses come from Australian laboratories! Proudly supporting other Australian businesses!” This reinforces their commitment to local industry and quality standards, which is a major draw for Australian consumers.

4eyesoptical.com.au Pros & Cons

Alright, let’s break down the good bits and the areas where 4eyesoptical.com.au might leave you scratching your head. It’s like checking under the bonnet of a car—you want to know what’s purring and what needs a tweak.

Pros

• Clear Specialisation: They’re not trying to be everything to everyone. Their focus on reglazing existing frames is a massive advantage. This niche makes them experts in that specific service, and it’s something many larger optical chains don’t push as a primary offering. If you love your current frames but your prescription has changed, this is a lifesaver.
• Cost-Effective Solution: Replacing lenses is almost always cheaper than buying a whole new pair of glasses. The site is upfront about the potential to “SAVE HUNDREDS,” which is a huge draw in the current economic climate. For those on a budget or simply being frugal, this is a big win.
• Environmental Benefit: Their strong emphasis on “RECYCLE YOUR EXISTING FRAMES,” “REDUCE WASTE AND CONSUMPTION,” and “HELP US SAVE YOU MONEY!” is commendable. In an age where sustainability is paramount, this eco-friendly approach resonates with environmentally conscious consumers. It’s a practical way to reduce personal waste.
• Australian-Owned and Operated: This is a significant trust factor for Australians. Knowing that the business is local, based in North Queensland, and has been around for 16 years (now 17 based on the text “16 years in business!”) provides a sense of security. They also state that all products and services are sourced from Australian suppliers, which supports local industries.
• Transparency and Trust Signals: The direct links to Google Reviews and Trustpilot are excellent. They’re inviting independent verification of their service, which builds confidence. The testimonials displayed on the homepage further reinforce positive customer experiences.
• Detailed Product Information: The site provides solid details on different lens types (single vision, bifocal, multifocal), materials (CR39, polycarbonate, Trivex), and coatings (anti-scratch, anti-glare, blue light). This empowers customers to make informed decisions about their lens choices.
• Free Anti-Scratch Coating: A small but significant detail. Many retailers charge extra for this basic protective coating, so its inclusion as standard adds to the value proposition.
• Personalised Customer Service: They highlight, “Have a question or concern? – Reach out! – You deal with us personally.” This suggests a more intimate, responsive customer experience compared to large corporate entities, which can be a huge plus for some.

Cons

• Limited Online Purchase Process Transparency for Reglazing: While they list prices for lenses, the exact process for sending in your frames and the turnaround time isn’t immediately clear on the homepage. You’d need to delve deeper into the site, which could be a hurdle for new users.
• Absence of Clear Returns/Warranty Policy: One of the biggest omissions for an online retailer is a prominent, easily accessible returns policy or warranty information. What if the lenses aren’t quite right? What’s the guarantee on the fitting? This information is crucial for building complete trust in an e-commerce environment.
• Lack of Detailed Shipping Information: Similarly, clear details on shipping costs, estimated delivery times for both sending and receiving frames, and tracking information are not immediately visible on the homepage. This can lead to uncertainty for customers.
• Website Aesthetics & User Interface: The design feels a bit dated. While functional, it lacks the slick, modern interface of many contemporary e-commerce sites. The “Quick view” pop-ups, while useful, contribute to a slightly cluttered feel. For some users, a polished aesthetic contributes to perceived professionalism.
• No Virtual Try-On for Frames: If you opt for their complete frame and lens packages, there’s no virtual try-on feature for the frames, which is common on many online optical sites. This makes it harder for customers to visualise how frames might look before purchasing.
• Dependence on User Mailing in Frames: While this is integral to their business model, it adds a step that might deter some users who prefer a fully online, no-hassle experience. There’s also the inherent risk of sending valuable frames via post.
• Limited Brand Selection for New Frames: While they excel at reglazing, their own “Classic Frames” and “Stylish Frames” selection might be limited compared to larger retailers offering a vast array of popular brands.

4eyesoptical.com.au Alternatives

When you’re looking for new eyewear, whether it’s new frames, new lenses, or a complete package, it’s wise to have a few options in your toolkit. While 4eyesoptical.com.au offers a unique service, especially for reglazing, sometimes you need alternatives. Here’s a rundown of other ethical and reliable players in the eyewear game, focusing on those available in Australia and known for quality and service. These aren’t just about grabbing the cheapest deal; they’re about finding a fit that aligns with quality and good business practices. Worldcuesports.com.au Review

• OPSM

  • Key Features: A long-standing presence in Australia, OPSM offers comprehensive eye care services, including eye tests, prescription glasses, sunglasses, and contact lenses. They stock a vast array of high-end and designer brands.
  • Price: Generally on the higher side, but they frequently have promotions.
  • Pros: Professional optometrists in-store, extensive selection of premium frames, excellent after-sales support and adjustments. You can get a full service from eye exam to frame fitting.
  • Cons: Higher price point can be a barrier for some budgets.

• Specsavers

  • Key Features: Known for their affordability and widespread accessibility, Specsavers offers eye tests, prescription glasses (often with “2 for 1” deals), sunglasses, and contact lenses. They have a massive network of stores across Australia.
  • Price: Very competitive, budget-friendly.
  • Pros: Highly affordable, numerous locations make them incredibly convenient, strong focus on comprehensive eye health.
  • Cons: Frame selection, while extensive, might feel less exclusive or premium for some users. Can sometimes feel a bit rushed due to high volume.

• Bailey Nelson

  • Key Features: This Australian brand focuses on stylish, contemporary designs with a strong emphasis on quality materials and a unique aesthetic. They offer eye exams in their boutiques and have a strong online presence.
  • Price: Mid-range, offering good value for stylish, quality frames.
  • Pros: Fashion-forward frames, excellent customer service in their boutique-style stores, strong brand identity.
  • Cons: Fewer physical locations compared to OPSM or Specsavers, so accessibility might be an issue for some.

• Oscar Wylee

  • Key Features: Another Australian favourite, Oscar Wylee combines classic and modern frame designs with an ethical “buy one, give one” program, donating glasses to those in need. They also provide comprehensive eye care services.
  • Price: Mid-range.
  • Pros: Socially responsible business model, diverse range of stylish and durable frames, good in-store experience.
  • Cons: Frame styles may not appeal to all, and their store footprint is growing but not as ubiquitous as the larger chains.

• Clearly

  • Key Features: As an online-first retailer, Clearly offers a vast selection of prescription glasses, sunglasses, and contact lenses from numerous brands. They have virtual try-on tools to help with online selections.
  • Price: Affordable to mid-range, with frequent sales.
  • Pros: Huge online inventory, convenience of shopping from home, competitive pricing.
  • Cons: No in-person eye exams or adjustments, so you rely on precise measurements and confidence in your online choice.

• Zenni Optical

  • Key Features: This global online giant is synonymous with ultra-affordable eyewear. They offer a massive catalogue of frames and lens options with extensive customisation, shipping worldwide, including to Australia.
  • Price: Extremely budget-friendly, often with frames starting at just a few dollars.
  • Pros: Unbeatable prices, incredible variety of styles and lens options, perfect for backup pairs or trying new looks.
  • Cons: Fully online experience means no physical fitting or adjustments, delivery times can be longer due to international shipping.

• EyeBuyDirect

  • Key Features: Similar to Zenni, EyeBuyDirect is an online retailer offering a broad range of prescription glasses and sunglasses at competitive prices. They often have attractive promotions and a user-friendly interface.
  • Price: Affordable to mid-range.
  • Pros: Good value for money, diverse frame collection, various lens enhancements available.
  • Cons: Like other online-only stores, you miss out on the in-person fitting and adjustment experience, and reliance on accurate prescription details.

4eyesoptical.com.au Pricing

Let’s talk about the coin of the realm—pricing. 4eyesoptical.com.au is all about giving your existing frames a new lease on life without breaking the bank, and their pricing structure reflects this. They clearly break down costs, which is super handy when you’re trying to figure out what you’re actually spending. It’s not just a flat fee; it depends on your frame type and the complexity of the lenses you need.

Reglazing Lens Pricing (Per Pair)

This is their core service, and the pricing is tied directly to the type of frame you have, as different frame types require varying levels of expertise and time for lens fitting.

• Full-Rim Metal Frame: From $40.00
• Full-Rim Plastic Frame: From $40.00
• Semi-Rimless Frame: From $70.00
• Full-Rimless Frame: From $90.00
• Cycle/Frame Inserts: From $90.00
• Oakley or Specialty Frame: From $80.00
• Wrap Frame: From $80.00

This tiered pricing makes sense. Rimless frames, for instance, are more delicate and require precise drilling, hence the higher cost. The “From” pricing suggests that these are base costs for the fitting service itself, with the lens type being an additional consideration. Simple-separation.com.au Review

Lens Type Pricing (Per Pair)

Once you’ve factored in the frame type, you then choose your lens:

• Replacement Single Vision (Reading or Distance): $60.00
• Replacement Bifocal Lenses (Visible Line/Segment): $110.00
• Replacement Multifocal Lenses (Three Fields of Vision/No Visible Line): $140.00
• Replacement Sunglass Lenses (Tint or Polarised Options): $100.00
• Replacement Non-Prescription Lenses (Sunglass or Fashion): $40.00

They also offer premium multifocal options:

• “Affordable” Multifocal Lenses: $140.00 (same as the standard multifocal above)
• “Clarity” Multifocal Lenses (Essilor lenses): $190.00
• “Clarity Plus” Multifocal Lenses (Enhanced Essilor lenses): $240.00

This breakdown means you’re adding the lens cost to the frame reglazing cost. For example, if you have a metal frame and need single vision lenses, your total would be $40 (reglazing) + $60 (lenses) = $100. This is pretty competitive.

Lens Coatings and Options

• Free Anti-Scratch Coating: This is a fantastic value inclusion, as many places charge extra for this basic protection.
• Crizal Rock Coating (Scratch Resistant, Anti-Glare): An additional $80.00. This is a premium coating known for its durability and anti-reflective properties.

Complete Frame and Lens Packages

If you’re after a new frame altogether, they have options too:

• Classic Frames: $39.00 each
• Stylish Frames: $59.00 each

You’d then add the chosen lens type to this frame cost. This offers a very affordable entry point for a complete new pair of glasses.

No Hidden Fees (Implied)

The website explicitly states: “The lenses and options! That is the price you pay!” This implies that there are no hidden fees for the fitting itself beyond what’s listed for the frame type. This transparency is a big plus, as nobody likes surprise charges.

Overall, the pricing model is straightforward and designed to offer good value, especially for those looking to extend the life of their existing frames. The clear segmentation of costs for different services and lens types helps customers understand exactly what they’re paying for.

How to Cancel 4eyesoptical.com.au Order

Okay, so you’ve placed an order, and now you’re wondering, “How do I hit the brakes on this thing?” It’s a common scenario. While 4eyesoptical.com.au focuses heavily on their products and services, the specific process for cancelling an order isn’t immediately obvious from the homepage. This is an area where clearer guidelines would be beneficial.

Based on typical e-commerce practices and the information available on their site, here’s how you’d generally approach cancelling an order with 4 Eyes Optical:

1. Act Quickly

The most crucial step is to act fast. Once an order for lenses, especially custom prescription lenses, moves into the processing or manufacturing stage, it becomes much harder, if not impossible, to cancel without incurring fees. The longer you wait, the higher the chance your order will be locked in. Reboot-it.com.au Review

2. Contact Them Directly and Personally

The website states: “Have a question or concern? – Reach out! – You deal with us personally.” This is your direct line of attack.

• Phone: Their contact number is prominently displayed: 0429 894 645. This is likely the quickest way to get a hold of them, especially if time is of the essence. A phone call allows for immediate communication and confirmation.
• Email: If a phone call isn’t feasible or you prefer written communication, use their “Contact Us” page to send an email. Be sure to include your order number, name, and a clear request to cancel the order.
• Business Hours: Keep their business hours in mind. If you’re calling outside of these, you’ll likely need to leave a message or wait until the next business day.

3. Provide Order Details

When you contact them, have your order confirmation details ready. This includes:

• Your Order Number
• Your Full Name
• The Date of the Order
• A brief, clear reason for cancellation (e.g., “I wish to cancel my order for single vision lenses, order number #XXXXX, placed on [date], as I no longer require them.”)

4. Understand Potential Limitations

• Custom Nature of Lenses: Because lenses are often custom-made to your prescription, there might be limitations on cancellation once manufacturing has begun. You might be liable for a portion of the cost if production has already started.
• Shipping of Frames: If you’ve already sent your frames to them for reglazing, cancelling the order will involve coordinating the return of your frames. This will likely incur return shipping costs.

5. Confirm Cancellation

Always ask for a confirmation of your cancellation in writing (via email) to have a record. This is crucial for any potential disputes down the line.

While 4eyesoptical.com.au provides excellent direct contact methods, the absence of a dedicated “Cancellation Policy” or “Returns Policy” section on their homepage is a minor drawback. Most reputable e-commerce sites will have a clear, step-by-step guide on how to modify or cancel orders, including any associated fees or timelines. For 4 Eyes Optical, it seems a direct personal approach is the way to go, leveraging their promise of “dealing with us personally.”

4eyesoptical.com.au vs. Traditional Optometrists

Alright, let’s put 4eyesoptical.com.au in the ring against the traditional optometrist experience. It’s not a direct apples-to-apples comparison, but more like comparing a specialist workshop to a full-service garage. Each has its strengths, and knowing them helps you pick the right one for your needs.

Service Model

• 4eyesoptical.com.au: Specialises in reglazing existing frames with new lenses, alongside offering affordable new frame and lens packages. Their model is online-first, requiring you to send your frames to them or order new ones to be shipped. They focus on efficiency and cost savings for lens replacement.
• Traditional Optometrists: Offer a full spectrum of eye care services, including comprehensive eye examinations, diagnosis of eye conditions, prescription writing, fitting of new glasses and contact lenses, and sometimes minor adjustments or repairs. They provide an in-person, hands-on experience.

Eye Examinations

• 4eyesoptical.com.au: Does not conduct eye exams. You must provide your own valid prescription. Their service starts once you have your up-to-date prescription in hand.
• Traditional Optometrists: This is their bread and butter. They perform thorough eye tests to determine your prescription, check for eye health issues, and provide professional advice. This is often the starting point for anyone needing new glasses.

Product Range

• 4eyesoptical.com.au: Offers a solid range of lens types (single vision, bifocal, multifocal, non-prescription) and various coatings (anti-scratch, anti-glare, blue light). Their frame selection, if buying new, is limited to “Classic” and “Stylish” options, without a vast array of designer brands.
• Traditional Optometrists: Typically boast a much larger, more diverse selection of frames, including a wide array of designer brands, different materials, and styles. They also offer a full suite of contact lens options.

Pricing

• 4eyesoptical.com.au: Generally very competitive, especially for lens replacement. The pricing model for reglazing plus lenses often works out significantly cheaper than a full new pair from a traditional store. Their new frame packages are also very affordable.
• Traditional Optometrists: Generally more expensive, as their pricing includes overheads for physical stores, advanced diagnostic equipment, and the professional fees for optometrists. However, they often have health fund rebates and package deals that can reduce the out-of-pocket expense.

Convenience & Experience

• 4eyesoptical.com.au: Offers convenience for those who prefer online shopping and already have frames they love. The process involves mailing your frames, which adds a step but means you don’t need to visit a physical store.
• Traditional Optometrists: Provides an in-person, personalised experience. You can try on frames, get expert advice on fitting, and have immediate adjustments made. This can be crucial for comfort and ensuring a proper fit.

After-Sales Service & Adjustments

• 4eyesoptical.com.au: While they promise personal service via phone/email, any adjustments or issues with fitting would require further mailing or visiting a local optician. They offer a free anti-scratch coating, which is a good durability feature.
• Traditional Optometrists: Offer immediate, in-person adjustments, minor repairs, and ongoing support. If your new glasses feel uncomfortable or need a tweak, you can walk in and get it sorted on the spot.

Who is it for?

• Choose 4eyesoptical.com.au if:

  • You have a valid, up-to-date prescription.
  • You love your current frames and want to extend their life with new lenses.
  • You’re looking to save money on new lenses or a basic new pair of glasses.
  • You’re comfortable with an online process and mailing your frames.
  • You prioritise supporting an Australian-owned, environmentally conscious business.

• Choose a Traditional Optometrist if:

  • You need a comprehensive eye examination or suspect an eye health issue.
  • You prefer to try on frames in person and get immediate, professional fitting advice.
  • You want access to a vast selection of designer frames.
  • You value immediate after-sales service, adjustments, and repairs.
  • You have private health insurance that covers optical services and want to claim benefits directly.

In essence, 4eyesoptical.com.au fills a valuable niche for budget-conscious consumers who value sustainability and already have a favourite frame. It’s a great complementary service, but it doesn’t replace the full suite of services offered by a traditional optometrist, especially for primary eye care and initial prescription determination.

FAQs

What is 4eyesoptical.com.au?

4eyesoptical.com.au is an Australian-owned and operated online optical business based in North Queensland that specialises in reglazing (replacing lenses in) existing optical frames and supplying new prescription and non-prescription lenses, as well as offering complete frame and lens packages.

Is 4eyesoptical.com.au legitimate?

Yes, based on the website’s information, 4eyesoptical.com.au appears legitimate. They highlight 16 years in business, Australian sourcing, an onsite fitting laboratory, and link to external review platforms like Google Reviews and Trustpilot. Nupack.com.au Review

How does 4eyesoptical.com.au work for reglazing?

You select your frame type on their website, choose the type of replacement lenses you need (e.g., single vision, multifocal), and then send your existing frames to them. They will fit the new lenses into your frames and send them back to you.

What types of lenses does 4eyesoptical.com.au offer?

They offer single vision (reading or distance), bifocal, multifocal (progressive), non-prescription, and sunglass lenses. They also provide options for premium multifocal lenses like “Clarity” and “Clarity Plus.”

What lens coatings are available from 4eyesoptical.com.au?

All lenses come with a free hard/anti-scratch coating as standard. They also offer a premium Crizal Rock coating, which includes advanced scratch resistance and anti-glare properties. Blue light filters are also available as an option.

What are the prices for reglazing services?

Reglazing prices vary by frame type, starting from $40.00 for full-rim metal or plastic frames, up to $90.00 for full-rimless or cycle/frame inserts. These prices are for the fitting service per pair.

How much do replacement lenses cost?

Replacement single vision lenses start from $60.00 per pair, bifocal lenses from $110.00, and multifocal lenses from $140.00. Non-prescription lenses are $40.00 per pair.

Does 4eyesoptical.com.au offer new frames?

Yes, in addition to reglazing, they offer complete frame and lens packages. You can choose from their “Classic Frames” for $39.00 or “Stylish Frames” for $59.00 each, and then add your preferred lenses.

Are the products and services from 4eyesoptical.com.au Australian sourced?

Yes, 4eyesoptical.com.au explicitly states that they are Australian-owned and operated, based in North Queensland, and all their lenses come from Australian laboratories, proudly supporting other Australian businesses.

Do I need a prescription to order from 4eyesoptical.com.au?

Yes, if you’re ordering prescription lenses, you will need to provide your current, valid optical prescription. They do not conduct eye examinations themselves.

How do I contact 4eyesoptical.com.au?

You can contact them by phone at 0429 894 645 or via their “Contact Us” page on the website, which allows for email inquiries. They emphasise personal customer service.

Can I get multifocal lenses without a visible line?

Yes, 4eyesoptical.com.au offers multifocal or progressive lenses that have three fields of vision (distance, intermediate, and reading) with no visible line or segment. Rosie-lu.com.au Review

What if I have a specialty frame like Oakley?

4eyesoptical.com.au specifically mentions that they can supply and fit lenses for Oakley or other specialty frames, with a starting price of $80.00 for the reglazing service.

Is anti-scratch coating included with all lenses?

Yes, 4eyesoptical.com.au states that a hard/anti-scratch coating is provided free as standard on all lenses.

How long does it take to get my frames back after reglazing?

The website doesn’t explicitly state a turnaround time on the homepage, but customers often review quick turnarounds for online optical services. It’s best to contact them directly for current estimates.

Can I get prescription sunglasses from 4eyesoptical.com.au?

Yes, you can choose sunglass tint or polarised options for your prescription lenses, or opt for replacement sunglass lenses for your existing sunglass frames.

Do they offer lenses for fashion or cosmetic purposes?

Yes, they offer replacement non-prescription lenses ideal for a fashion or cosmetic appearance, or for sunglasses, starting from $40.00 per pair.

What are “Clarity” and “Clarity Plus” multifocal lenses?

These are premium Essilor multifocal lens options offered by 4eyesoptical.com.au, designed to provide enhanced clarity, sharpness, and smoother transitions between fields of vision compared to their standard multifocal lenses.

How do they ensure my frames are handled safely when sent for reglazing?

While the website mentions their onsite fitting laboratory and industry experience, it doesn’t detail shipping insurance or specific handling protocols. It’s advisable to use a reliable postal service with tracking when sending your valuable frames.

Is there a warranty on the lenses or fitting?

The website doesn’t explicitly detail a warranty policy on its homepage. For specific warranty information on lenses or the fitting service, it would be best to contact 4eyesoptical.com.au directly.

What kind of reviews does 4eyesoptical.com.au have?

The website prominently features customer testimonials and provides direct links to their Google Reviews and Trustpilot profile, indicating generally positive feedback from customers regarding their service and product quality.

Can I recycle my old frames with 4eyesoptical.com.au?

Yes, they encourage customers to “RECYCLE YOUR EXISTING FRAMES” by having new lenses fitted into them, aligning with their mission to reduce waste and consumption. Clocksprings.com.au Review

Do they offer blue light lenses?

Yes, blue light filter is mentioned as one of the lens options they provide, addressing concerns about digital eye strain.

What lens materials do they use?

They proudly use CR39 lenses as standard and also offer options for polycarbonate and Trivex lens materials, which are known for their impact resistance and lighter weight.

Is 4eyesoptical.com.au cheaper than my local optometrist for lenses?

In many cases, yes. Their focus on reglazing existing frames often makes it a significantly more affordable option for lens replacement compared to buying a complete new pair from a traditional optometrist, as it cuts out the cost of a new frame.