antler.com.au FAQ

How long has Antler been in business?

Antler has been building its legacy of travel expertise since 1914, boasting over 110 years of experience in designing and manufacturing quality luggage.

Does antler.com.au offer free delivery?

Yes, antler.com.au offers free delivery on all its luggage orders within Australia, with typical delivery times of 3-5 working days from despatch.

What is the warranty on Antler suitcases?

Antler offers a Lifetime Warranty on all its suitcases, demonstrating a strong commitment to product quality and durability.

Can I return a product if I’m not satisfied?

Yes, Antler offers free returns within 28 days of delivery. They arrange a convenient pickup date and time from your preferred address, all free of charge. How Does antler.com.au Work?

What types of luggage does Antler.com.au sell?

Antler.com.au sells a wide variety of luggage, including hard shell and soft shell suitcases, carry-ons, medium and large suitcases, and complete luggage sets.

Does Antler.com.au sell travel bags other than suitcases?

Yes, they offer an extensive range of travel bags such as weekend and overnight bags, laptop bags, travel backpacks, underseat carry-on bags, tote bags, and crossbody bags.

Are there any sales or discounts available on antler.com.au?

Yes, the website frequently features sales, with promotions like “SALE | UP TO 50% OFF” often highlighted on the homepage.

How can I track my order from antler.com.au?

While not explicitly stated on the homepage, typically, after dispatch, customers receive a tracking number via email to monitor their order’s progress.

Is my payment information safe on antler.com.au?

Yes, antler.com.au uses HTTPS encryption, which secures all data transmitted during transactions, ensuring your personal and payment information is protected. Is antler.com.au Legit?

What is the Heritage Collection on Antler.com.au?

The Heritage Collection is a special range of luggage and travel items that celebrate Antler’s rich history and classic designs, often highlighted for their modern heirloom quality.

Can I buy packing cubes and other accessories on antler.com.au?

Yes, Antler.com.au offers a variety of travel accessories, including packing cubes, luggage tags, luggage straps, and luggage covers.

How do I know if a product is in stock?

Product pages on antler.com.au indicate availability. If an item is out of stock, it might show an option to “JOIN THE WAITLIST” or “NOTIFY ME WHEN AVAILABLE.”

Does Antler.com.au ship internationally?

The website is antler.com.au, indicating its focus on the Australian market. For international shipping, visitors might be redirected to their respective regional stores.

What kind of materials are Antler suitcases made from?

Antler offers luggage in both hard shell (typically polycarbonate) and soft shell (various fabrics) materials, catering to different durability and flexibility preferences. lahaute.com.au Complaints & Common Issues

Can I read customer reviews on antler.com.au?

While direct customer testimonials aren’t prominently featured on the homepage, reputable brands like Antler often have reviews integrated on product pages or external review platforms.

How do I contact Antler.com.au customer support?

Specific contact details are usually found in the website’s footer or a dedicated “Contact Us” page, typically including email and possibly phone support.

What is “Antler Travels” about on the website?

“Antler Travels” is a blog series on antler.com.au that shares travel stories, guides, and inspirations, connecting the brand’s products with real-world travel experiences.

What currency does antler.com.au use for pricing?

All prices displayed on antler.com.au are in Australian Dollars (AUD).

Is it possible to create an account on antler.com.au for faster checkout?

Yes, the website offers the option to log in or create an account to facilitate faster checkouts for future purchases. lahaute.com.au Features

What if I want to cancel my order from antler.com.au?

The ability to cancel an order would depend on its processing status. It’s best to contact Antler’s customer support immediately if you wish to cancel an order.