factorybuys.com.au FAQ

How reliable is factorybuys.com.au?

Factorybuys.com.au appears to be a reliable online retailer. It is owned by FACTORY BUYS PTY LTD (ABN 84642242215), an Australian registered company, and maintains a strong online presence, including a 4.4/5 star rating on Trustpilot, suggesting a generally positive customer experience.

What kind of products does factorybuys.com.au sell?

Factorybuys.com.au sells a wide variety of home and lifestyle products, including home furniture (beds, sofas, dining sets), outdoor furniture (dining sets, lounges), mattresses, garden & BBQ equipment, office furniture, kids’ toys, pet supplies, fitness equipment, home appliances, and electronics.

Does factorybuys.com.au offer free shipping?

Yes, factorybuys.com.au explicitly states “FREE SHIPPING ON MATTRESSES BED FRAMES FROM $89!” and promotes “FAST SHIPPING AUSTRALIA WIDE!” for other items, though specific shipping costs for non-mattress/bed frame items would be calculated at checkout.

Is factorybuys.com.au Australian owned?

Yes, factorybuys.com.au proudly states that it is “Australia Owned & Stocked” and based in South East Queensland, as confirmed by its WHOIS registration to FACTORY BUYS PTY LTD. factorybuys.com.au Complaints & Common Issues

What is the warranty policy for products bought from factorybuys.com.au?

Factorybuys.com.au offers a “12 Months Warranty” on its products, providing customers with a period of guarantee against defects or issues.

Can I pay using “Buy Now, Pay Later” options on factorybuys.com.au?

Yes, factorybuys.com.au mentions that it offers “Buy Now, Pay Later” options, indicating flexibility in payment methods. Customers should review the terms of these services to ensure they are interest-free.

How are customer reviews for factorybuys.com.au?

Factorybuys.com.au prominently displays a 4.4/5 star rating from Trustpilot on its homepage, indicating generally positive feedback from customers. Individual product pages also show specific customer ratings and review counts.

How do I contact factorybuys.com.au customer support?

Factorybuys.com.au provides a “contact form” on its website for customer inquiries and support. Specific direct contact details like a phone number are usually found on their dedicated contact page.

Are the prices on factorybuys.com.au competitive?

Yes, the website actively promotes “Hot Deals!” and showcases significant discounts from RRP, claiming to offer “some of the most competitive prices in the country” for its range of products. What to Expect from webuyback.com.au

Does factorybuys.com.au sell electronics and appliances?

Yes, in addition to furniture, Factorybuys.com.au has categories for “Appliances” (e.g., vacuum cleaners, kitchen appliances) and “Electronics” (e.g., security cameras, gadgets).

Is it safe to buy from factorybuys.com.au?

Yes, it appears safe to buy from factorybuys.com.au. The website uses HTTPS for secure connections, has verified SSL certificates, and is run by a registered Australian company, all contributing to a secure shopping environment.

What types of mattresses does factorybuys.com.au offer?

Factorybuys.com.au offers a range of mattresses including Euro Top Pocket Spring Mattresses and Euro Top Spring Mattresses, available in various sizes such as King, Queen, Double, King Single, and Single.

Does factorybuys.com.au have a physical store?

Based on the provided homepage text, Factorybuys.com.au primarily operates as an online department store. While they are “based in South East Queensland,” there is no indication of a physical retail store for customer visits.

Can I find outdoor BBQs and camping tents on factorybuys.com.au?

Yes, the website explicitly lists “Outdoor BBQs” and “Camping Tents” under its extensive outdoor and garden product categories. youi.com.au FAQ

What kind of office furniture does factorybuys.com.au sell?

Factorybuys.com.au offers a variety of office furniture, including office chairs, gaming chairs, office desks, and sit & stand desks.

How often does factorybuys.com.au update its deals?

While the homepage highlights “Hot Deals!”, the frequency of updates isn’t specified. However, typical online retailers frequently refresh their sales and promotions, so it’s advisable to check back regularly.

Does factorybuys.com.au sell pet supplies?

Yes, factorybuys.com.au has a dedicated “Pets” section which includes products like dog kennels, dog beds, cat beds, pet travel carriers, rabbit hutches, chicken coops, and bird cages.

What kind of kids’ products are available on factorybuys.com.au?

For kids, Factorybuys.com.au offers items such as play sets, toy kitchens, ride-on cars, toy boxes, basketball hoops, inflatable pools, trampolines, and Christmas decorations.

How long has factorybuys.com.au been operating?

The WHOIS data shows the domain was last modified on 2024-06-01T09:45:46Z, but this is a modification date, not creation. The extensive product range, established online presence, and Trustpilot rating suggest it has been operating for a reasonable period to build such a catalogue and reputation. How Does youi.com.au Work?

Does factorybuys.com.au ship internationally?

No, the website explicitly states “FAST SHIPPING AUSTRALIA WIDE!”, indicating that their shipping services are limited to within Australia.