Getserviced.com.au Review

Based on checking the website, GetServiced.com.au appears to be a legitimate plumbing service operating in Melbourne, Australia. The site provides a clear overview of their offerings, contact information, and details about their team and services.

Overall Review Summary:

Website Clarity: Good. Information about services, contact, and areas covered is readily available.
Trust Signals: Strong. Includes testimonials, Google reviews mention, licensing information (VBA), and a lifetime warranty.
Contact Information: Excellent. Multiple phone numbers, online inquiry forms, and a 24/7 emergency line.
Service Transparency: Good. Details on various plumbing services, pricing transparency for call-out fees (during/after hours), and accepted payment methods.
Professionalism: High. The website content is well-written, organised, and conveys a professional image.
Ethical Considerations: Appears ethical. The service provided (plumbing) is a necessary and permissible trade. No red flags concerning Islamic ethical guidelines were noted.

GetServiced.com.au positions itself as a reliable local plumber in Melbourne, offering a range of services from blocked drains to hot water system installations. They emphasise 24/7 emergency availability, a lifetime warranty on work, and a $0 call-out fee during business hours. The site also highlights their team’s licensing and insurance, which are crucial for building consumer trust in the plumbing sector. Their focus on transparent communication regarding fees and payment methods further strengthens their credibility. For anyone in Melbourne needing plumbing services, the website provides ample detail to make an informed decision.

Best Alternatives for Home Services & Skilled Trades (Australia):

Hipages
- Key Features: Connects customers with local tradies for various services (plumbing, electrical, carpentry, etc.). Offers free quotes from multiple professionals.
- Average Price: Varies significantly by job; Hipages itself is a free platform for customers.
- Pros: Wide range of trades, easy to compare quotes, customer reviews and ratings available.
- Cons: Quality of tradies can vary, Hipages doesn’t directly vet tradespeople beyond basic checks.
ServiceSeeking.com.au
- Key Features: Platform for customers to post jobs and receive quotes from service providers across many categories, including plumbing.
- Average Price: Job-specific; the platform is free for posting jobs.
- Pros: Extensive categories, competitive bidding from multiple providers, direct communication with tradies.
- Cons: User experience can sometimes feel clunky, requires active management of quotes.
Oneflare
- Key Features: Similar to Hipages, connecting users with local service professionals for plumbing, cleaning, gardening, and more.
- Average Price: Dependent on the service; platform is free for users.
- Pros: User-friendly interface, customer support, verified businesses.
- Cons: Fewer service providers in some niche areas compared to larger platforms.
Airtasker
- Key Features: Broader platform for task-based work, including small plumbing repairs, general handyman tasks, and deliveries.
- Average Price: Set by the task poster or negotiated; varies greatly.
- Pros: Flexibility for smaller jobs, competitive offers from ‘Taskers’, secure payment system.
- Cons: Less suitable for complex, licensed plumbing work; quality assurance can be inconsistent.
True Local
- Key Features: Online business directory and review site, useful for finding local plumbers and other services with customer feedback.
- Average Price: N/A (directory service).
- Pros: Comprehensive local business listings, genuine customer reviews, easy search by category and location.
- Cons: Not a direct booking platform, relies on users contacting businesses directly.
Local Community Pages/Groups (e.g., Facebook Groups for specific suburbs)
- Key Features: Many Australian suburbs have active Facebook groups where residents ask for recommendations for local services, including plumbers.
- Average Price: Varies.
- Pros: Highly personalised recommendations from trusted neighbours, supports local small businesses.
- Cons: Less formal, might not have official vetting processes, availability can be limited.
Word-of-Mouth Referrals
- Key Features: Asking friends, family, or colleagues for recommendations for reliable plumbers they’ve used.
- Average Price: Varies.
- Pros: High level of trust, often leads to experienced and reliable professionals.
- Cons: Limited to your personal network, might not be suitable for urgent or emergency situations.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

GetServiced.com.au Review & First Look

When you land on GetServiced.com.au, the first impression is one of professionalism and clarity. The site’s layout is clean, and the most critical information—contact details, services offered, and key selling points—is immediately accessible. This is exactly what you want from a service provider’s website: no fuss, just the facts. They hit you with their phone number (0400 969 167) right at the top, a clear indicator they want you to connect directly and quickly.

Initial Impressions of GetServiced.com.au

The homepage clearly states their core business: plumbing services in Melbourne, available 24/7. This immediate transparency about their availability and geographic reach is a big plus. You’re not left guessing if they operate in your area or if they can handle a late-night emergency. The prominent display of “Melbourne’s most trusted local plumbers” and “24/7 Emergency service” instils a sense of reliability from the get-go. They also highlight a few key benefits upfront: “$0 call-out fee during business hours” and a “Lifetime warranty on all our work.” These are strong incentives that grab attention.

User Interface and Navigation

Navigating GetServiced.com.au is straightforward. The main menu includes standard links like “Our Team,” “Testimonials,” “Areas we service,” “Contact Us,” and “FAQs.” This intuitive structure allows users to quickly find specific information without digging through layers of content. The service categories are well-defined, with dedicated pages for “Blocked drains,” “Leaks & burst pipes,” “Hot water systems,” and “Emergency plumber,” among others. This segmentation makes it easy for a user with a specific problem to find relevant details without sifting through unrelated services. The use of clear calls to action, such as “Book a free quote” and “Call today,” guides the user towards engagement.

Credibility and Trust Factors

The website integrates several elements that build credibility. They mention being an “award-winning plumbing company with over 20 years of experience,” which signals established expertise. Furthermore, they reference “Google reviews from our local customers,” encouraging visitors to seek external validation. The presence of a dedicated “Our Team” page, showcasing individuals like Adrian E (Operations Manager) and their plumbers Darren R and Dennis E, adds a human touch, suggesting a real, identifiable team behind the service. They also explicitly state that their plumbers are “registered professional plumber[s] with the VBA (Victorian building authority)” and are “fully insured,” which are crucial regulatory and safety assurances for consumers in Australia. This level of detail on credentials is a significant trust builder.

GetServiced.com.au Features

GetServiced.com.au offers a comprehensive suite of plumbing services designed to address a wide array of residential plumbing issues in Melbourne. Their feature set is geared towards providing convenience, reliability, and peace of mind to their customers.

Comprehensive Plumbing Services

The core offering of GetServiced.com.au is their extensive range of plumbing services. They cover everything from common household nuisances to complex installations and emergency repairs.

Blocked Drains: Specialising in jet-blasting drains, no-dig relines, CCTV camera inspections, and clearing all types of blockages. This indicates they have advanced equipment and expertise for drain issues.
Leaks & Burst Pipes: Addressing urgent water damage prevention and repair.
Hot Water Systems: Installation, repair, and advice on various types, including gas, electric, continuous flow, solar, and heat pump systems. They aim to get your hot water “better than ever.”
Gas Fitting: Licensed professionals handle gas line installations, repairs, and renewals, including rental gas certificates. This is a critical service requiring specific certification and expertise.
Toilet Installation and Repairs: Covering common toilet issues and new installations.
Drainage Installation and Repairs: Beyond just blockages, they manage new drainage systems and significant repairs.
General Plumbing: Encompassing a broad category of everyday plumbing needs, from taps and sinks to water meter installations and appliance hook-ups.
Emergency Plumbing: A standout feature, offering 24/7 service for urgent issues like emergency blockages, burst pipes, flood damage, and toilet unblocking. Their claim of rapid response is a significant draw.

Customer-Centric Features

Beyond the technical plumbing services, GetServiced.com.au integrates several customer-focused features that enhance the overall experience.

24/7 Emergency Service: This is a major selling point for unexpected plumbing disasters, providing immediate relief and peace of mind.
$0 Call-Out Fee During Business Hours: This transparent pricing model for standard services is attractive, avoiding hidden costs for initial assessments.
Lifetime Warranty on All Work: This is a bold claim that significantly boosts customer confidence. It implies a strong commitment to quality and a willingness to stand by their workmanship indefinitely. This level of guarantee is not common across all trades and sets them apart.
GPS Tracking for Plumber Arrival: Customers receive an SMS link to track their plumber’s arrival in real-time, eliminating the “waiting window” frustration. This is a modern, convenient feature that respects the customer’s time.
Free Quotes & No Obligation: Encouraging initial contact without commitment, allowing customers to understand costs upfront.
Acceptance of Various Payment Methods: Cash, credit cards (Mastercard, Visa, Amex, Diners Club), debit cards, and bank transfers, with payment machines in each vehicle for convenience. This flexibility caters to diverse customer preferences.

Online Presence and Information Resources

The website also serves as an information hub, providing useful resources to potential and existing customers.

FAQs Section: A comprehensive section addressing common questions about call-out fees, licensing, payment methods, service areas, and warranty, proactively answering customer queries.
Blog/Latest News Section: Featuring articles on topics like “Tips For Cleaning Your Kitchen Drains” and “Choosing the Right Plumber For Your Job.” This content not only provides value but also positions GetServiced.com.au as an authority in the plumbing field.
Testimonials Page: Dedicated to showcasing customer feedback, although the homepage also mentions checking Google reviews. This social proof helps build trust and demonstrates customer satisfaction.
“Our Team” Page: Introducing the plumbers and office staff by name, adding a personal touch and demonstrating the human element behind the business.

These features collectively paint a picture of a service provider that prioritises customer convenience, transparency, and high-quality workmanship. The emphasis on guarantees, accessibility, and modern communication tools like GPS tracking aligns with contemporary consumer expectations for efficient and reliable service.

GetServiced.com.au Pros & Cons

Analysing any service involves weighing its strengths against its weaknesses. For GetServiced.com.au, the website highlights several compelling advantages, but a critical review also identifies areas where more information or improved clarity could benefit users. Alanmancenissan.com.au Review

Pros of GetServiced.com.au

GetServiced.com.au presents a strong case for itself through its clear communication and robust service offerings.

24/7 Emergency Service: This is a huge plus. Plumbing emergencies don’t stick to business hours, and having a reliable, accessible service around the clock provides immense peace of mind. Their claim to respond “straight away” for emergencies is a powerful promise.
Lifetime Warranty on Workmanship: This is a significant competitive advantage. A lifetime warranty demonstrates extreme confidence in their quality of work and offers unparalleled protection for the customer. It suggests that they stand firmly behind their services, which is a rare commitment in the trades industry.
Transparent Pricing (Call-Out Fees): Clearly stating “$0 call-out fee during business hours” and outlining potential after-hours charges upfront helps manage customer expectations and avoids unpleasant surprises. This commitment to transparency is commendable.
Licensed and Insured Professionals: The website explicitly states that their plumbers are “registered professional plumber[s] with the VBA (Victorian building authority)” and are “fully insured.” This is non-negotiable for professional trades and provides essential assurance of legality and competence.
GPS Tracking for Plumber Arrival: A modern and highly convenient feature. Knowing exactly when your plumber will arrive saves time and reduces anxiety, improving the customer experience significantly.
Wide Range of Services: From simple blocked drains to complex gas fitting and hot water system installations, they offer a comprehensive suite of services, meaning customers likely won’t need to call multiple companies for different plumbing needs.
Positive Customer Testimonials/Reviews Mention: Referencing Google reviews and having a dedicated testimonials page provides social proof, suggesting a history of satisfied customers.
Over 20 Years of Experience: This highlights deep industry knowledge and stability, suggesting they’ve weathered market changes and built a solid reputation over time.
Family Business Aspect: Being a “small family business” often implies a more personal touch, a greater commitment to community, and potentially more competitive pricing due to lower overheads.

Cons of GetServiced.com.au

While the pros are substantial, a thorough review should also point out areas that could be improved or that lack specific detail.

Lack of Specific Pricing Examples (Beyond Call-Out Fee): While they mention a $0 call-out fee and that after-hours fees apply, the website doesn’t offer any average pricing or examples for common services like drain clearing, hot water system installation, or basic repairs. While it’s common for plumbing jobs to require an on-site assessment for a precise quote, providing even a general pricing guide or typical range for minor works could further enhance transparency and help customers budget.
No Online Booking System (Only Inquiry Form): While they offer an “online inquiry” form, it appears to be a request for contact rather than a direct booking system with available time slots. In today’s digital age, many customers prefer the convenience of selecting a service and booking a specific time directly online without needing a phone call.
Limited “About Us” Detail: While they mention being an “award-winning plumbing company with over 20 years of experience” and a “small family business,” more specific details about their history, values, or the story behind the company could build a stronger emotional connection and trust.
No Direct “Price List” for Common Services: For smaller, more routine jobs, some customers might appreciate a clear price list, even if it’s a “starting from” price. This is common in some other service industries and could be a point of friction for some users who prefer extreme transparency.
Reliance on Phone for Emergency Communication: While they have a 24/7 emergency line, some users might prefer text-based emergency contact or a chat function for immediate, silent communication, especially if they are in a situation where a call is difficult. However, for complex plumbing issues, a direct call is often necessary.
“About” Menu Item is a Placeholder: The “About” link in the main navigation (https://getserviced.com.au/#) is currently a placeholder, leading to the top of the page. This is a minor technical oversight but can be confusing for a user expecting detailed company information.
“Services” Menu Item is a Placeholder: Similar to “About,” the main “Services” menu item (https://getserviced.com.au/#) is also a placeholder. While individual service links are present under “Our Plumbing Services,” the top-level link should ideally go to a comprehensive services overview page.

In summary, GetServiced.com.au offers a highly professional and customer-focused plumbing service with strong advantages in emergency availability and warranty. The minor drawbacks relate mostly to website features and pricing transparency, which could be easily enhanced to elevate the user experience even further.

How to Cancel GetServiced.com.au Subscription

It’s important to clarify that GetServiced.com.au operates as a direct service provider for plumbing work, not a subscription-based model. Therefore, there isn’t a “subscription” in the traditional sense that you would need to cancel. You engage their services on a job-by-job basis.

Understanding the Service Model

GetServiced.com.au provides on-demand plumbing services, meaning you contact them when you have a specific plumbing issue (e.g., a blocked drain, a burst pipe, a hot water system installation). You receive a quote for that particular job, and once the work is completed, you pay for that specific service. There are no recurring fees, monthly memberships, or ongoing contracts that would require a formal cancellation process like you might find with a software subscription or a gym membership.

If You’ve Booked a Service and Need to Cancel

If you have booked a service with GetServiced.com.au and need to cancel or reschedule, the process would be straightforward:

Contact Them Directly: The most effective way to cancel or modify a scheduled appointment is to contact them immediately using their provided phone number: 0400 969 167. Given their 24/7 availability for emergencies, it’s highly likely they have staff available to take your call outside of standard business hours.
Provide Your Details: When you call, be prepared to provide your name, the address for the service, and the scheduled date and time of the appointment. This will help them quickly locate your booking.
Explain Your Request: Clearly state that you wish to cancel or reschedule the service. Be polite and provide as much notice as possible, as this allows them to reallocate their plumbers efficiently.

What if You’re Only Seeking a Quote?

If you have used their “Book a free quote” or “Send us an online inquiry” options, and you decide not to proceed with their service after receiving a quote, there’s no action required on your part to “cancel.” You simply decline the quote, and no further obligation exists. They explicitly offer “NO obligation quotes,” reinforcing that you are not tied into anything by simply getting a price estimate.

In essence, because GetServiced.com.au is a direct service provider rather than a subscription platform, the concept of “cancelling a subscription” does not apply. Any interactions would involve direct communication for specific job bookings.

GetServiced.com.au Pricing

When it comes to pricing for plumbing services, direct transparency is often difficult due to the variable nature of the work. However, GetServiced.com.au attempts to be upfront about key aspects of their cost structure.

Call-Out Fees

This is the most clearly stated aspect of their pricing: Theperfectsteak.com.au Review

$0 call-out fee during business hours: This is a significant advantage, as many plumbing services charge a flat fee just to come to your property. For standard plumbing fixes during regular business hours, you won’t incur a charge for the plumber to arrive and assess the situation.
After-hours fees apply: For services outside regular business hours or for emergency call-outs, a fee may apply. The website states this will be “discussed with you over the phone.” This upfront communication is good, ensuring you’re aware before they arrive.
Inspection-type work may incur an inspection fee: This clarifies that if the visit is purely for an inspection (e.g., for real estate purposes or complex diagnostic work that doesn’t immediately lead to a fix), a fee might be charged. Again, they commit to communicating any applicable fees upfront.

This tiered approach to call-out fees is relatively standard, but the “$0 during business hours” part is a competitive edge that could save customers money on initial assessments.

Quoting Process

GetServiced.com.au offers “NO obligation quotes” and “FREE call-outs” (during business hours). This implies that once they’ve assessed the job, they will provide a specific quote for the work required.

On-site Assessment: For most plumbing jobs, especially repairs or installations, a precise quote can only be given after a plumber has physically assessed the issue and determined the scope of work, materials needed, and labour time.
Upfront Communication: They state, “Our team will always communicate any applicable fees upfront, ensuring clarity and avoiding surprises.” This commitment to transparency is crucial for building trust and avoiding disputes.

Payment Methods

Convenience in payment is also part of their pricing and transaction process:

They accept various payment methods: cash, credit cards (Mastercard, Visa, American Express, Diners Club), and bank transfers (EFT).
Surcharges for Amex or Diners Club: They explicitly mention an “additional surcharge for Amex or Diners club cards,” which is a common practice among businesses to offset higher transaction fees for these card types.
Payment Machines in Vehicles: The fact that their plumbers carry “payment machines in each vehicle” makes the payment process seamless and immediate upon completion of the work.

Lifetime Warranty & its Implication on Value

While not a direct pricing point, the “Lifetime warranty on all our work” significantly adds to the perceived value of their service. This implies that while the initial cost of their service might be competitive or standard, the long-term benefit of knowing the work is guaranteed for life means potential savings on future related repairs, provided the issue stems from their initial work. This reduces the overall risk for the customer.

In summary, GetServiced.com.au’s pricing approach focuses on transparency regarding call-out fees and offers free quotes for many situations. They don’t provide a public price list, which is common for trade services due to job variability, but they commit to clear, upfront communication of costs once an assessment is made. The inclusion of a lifetime warranty further enhances their value proposition.

GetServiced.com.au vs. Competitors

In the competitive landscape of Melbourne’s plumbing services, GetServiced.com.au needs to differentiate itself. Comparing its offerings to typical competitors highlights its strengths and areas where others might have a different approach.

Key Differentiators of GetServiced.com.au

GetServiced.com.au stands out with several distinct features:

Lifetime Warranty: This is perhaps their strongest unique selling proposition. While many plumbers offer warranties (e.g., 1-5 years), a “lifetime warranty on all our work” is exceptionally rare and demonstrates a high level of confidence in their workmanship. This greatly reduces long-term risk for the customer.
GPS Tracking for Plumber Arrival: This modern convenience sets them apart from many smaller, traditional plumbing businesses. Providing real-time tracking via SMS addresses a common pain point for customers: waiting around uncertain of when their service provider will arrive.
Family Business Ethos: The emphasis on being a “small family business” suggests a more personal touch, community focus, and potentially more direct accountability than larger corporate plumbing franchises. This can appeal to customers looking for a local, reliable connection.
$0 Call-Out Fee During Business Hours: While some competitors also offer this, it’s not universal. Many plumbers charge a basic call-out fee regardless, so GetServiced.com.au’s policy is a significant advantage for non-emergency daytime jobs.

Comparison with Typical Local Plumbers

Availability: Most local plumbers offer standard business hours, with some providing emergency services at a premium. GetServiced.com.au explicitly offers 24/7 emergency service, putting them on par with the best in terms of accessibility.
Licensing & Insurance: Reputable local plumbers will always be licensed and insured, just like GetServiced.com.au (VBA registered, fully insured). This is a baseline requirement, not a differentiator, but it’s good that GetServiced.com.au makes this clear.
Scope of Services: Most established local plumbers cover a broad range of services similar to GetServiced.com.au (blocked drains, hot water, gas fitting). GetServiced.com.au’s detailed service descriptions indicate competence across all common plumbing needs.
Pricing Transparency: While GetServiced.com.au is clear on call-out fees, many smaller competitors might be less explicit online, often preferring to quote everything verbally. GetServiced.com.au’s upfront communication on this point is a slight edge.
Online Presence & Modernity: GetServiced.com.au has a well-structured, modern website with features like online inquiry forms and the blog. Many smaller local plumbers might have less sophisticated online presences, relying more on phone calls or word-of-mouth.

Comparison with Large Plumbing Franchises/Chains

Personalised Service: Large franchises might offer a more corporate, standardised experience. GetServiced.com.au, as a “small family business,” likely offers a more personalised and adaptable service, which can be a significant draw for some customers.
Pricing Structure: Large chains might have fixed, often higher, pricing structures to cover extensive overheads and advertising. While GetServiced.com.au doesn’t list all prices, their “affordable prices as a small family business” claim suggests competitiveness.
Brand Recognition: Large franchises might have greater brand recognition through national advertising. GetServiced.com.au relies more on local trust signals (Google reviews, testimonials) and direct marketing.
Technology & Systems: Large franchises often have advanced CRM systems and internal tracking. GetServiced.com.au’s GPS tracking feature shows they are adopting modern technology to enhance customer experience, rivalling larger players in this regard.

In conclusion, GetServiced.com.au positions itself strongly against competitors by offering a rare lifetime warranty, leveraging modern technology like GPS tracking, and maintaining a clear, professional online presence. Its “family business” approach provides a balance between the personal touch of a small operator and the professional capabilities of a larger service.

FAQ

What services does GetServiced.com.au offer?

GetServiced.com.au offers a comprehensive range of plumbing services including blocked drains, leaks & burst pipes, hot water systems, gas fitting, toilet installation and repairs, drainage installation, and general plumbing. They also provide 24/7 emergency plumbing services.

Is GetServiced.com.au available 24/7 for emergencies?

Yes, GetServiced.com.au proudly offers 24/7 emergency plumbing services, ensuring they can assist with urgent issues like burst pipes and severe blockages at any time. Guardianinterlock.com.au Review

Does GetServiced.com.au charge a call-out fee?

No, GetServiced.com.au does not charge a call-out fee for standard plumbing fixes during regular business hours. However, after-hours emergency services or specific inspection-type work may incur a fee, which they commit to discussing upfront.

Do plumbers from GetServiced.com.au provide a warranty on their work?

Yes, GetServiced.com.au offers a lifetime warranty on all their work, demonstrating their confidence in the quality and durability of their plumbing services.

How can I book a service or get a quote from GetServiced.com.au?

You can book a service or get a free, no-obligation quote by calling them directly on 0400 969 167 or by submitting an online inquiry form through their website.

Are the plumbers at GetServiced.com.au licensed and insured?

Yes, GetServiced.com.au states that all their plumbing team members are registered professional plumbers with the VBA (Victorian Building Authority) and are fully insured with public liability insurance.

What payment methods does GetServiced.com.au accept?

GetServiced.com.au accepts various payment methods including cash, credit cards (Mastercard, Visa, American Express, Diners Club), and bank transfers (EFT). Note that a surcharge applies for Amex and Diners Club cards.

Can I track my plumber’s arrival with GetServiced.com.au?

Yes, GetServiced.com.au offers a convenient GPS tracking feature. They will send you an SMS link when your plumber is on their way, allowing you to track their arrival in real-time.

What areas in Melbourne does GetServiced.com.au service?

GetServiced.com.au services all suburbs across Melbourne. They have locations strategically placed to ensure a plumber can reach you quickly when needed.

How long has GetServiced.com.au been in business?

GetServiced.com.au is an award-winning plumbing company with over 20 years of experience in the business.

Do they handle gas fitting services?

Yes, GetServiced.com.au provides gas fitting services, including gas line installations, repairs, renewals, and can issue rental gas certificates.

What types of hot water systems can GetServiced.com.au repair or install?

They specialise in repairing and installing all brands and types of hot water systems, including gas hot water, electric hot water, continuous flow/instant hot water, solar hot water, and heat pump hot water systems. Fitnesswarehousecommercial.com.au Review

What if I need to cancel a booked service with GetServiced.com.au?

As GetServiced.com.au operates on a job-by-job basis rather than a subscription, you would simply need to contact them directly via phone (0400 969 167) as soon as possible to cancel or reschedule your appointment.

Does GetServiced.com.au offer advice on plumbing issues?

Yes, their plumbers can provide expert advice, for instance, on hot water or water pressure issues, and they also maintain a blog with tips on various plumbing topics.

Is GetServiced.com.au a local family business?

Yes, GetServiced.com.au describes itself as a “small family business,” emphasising their commitment to affordable prices and local service.

How can I give feedback or leave a review for GetServiced.com.au?

The website mentions checking Google reviews and having a testimonials page. You can typically leave feedback directly on their Google My Business profile or contact them to provide a testimonial for their website.

What sets GetServiced.com.au apart from other plumbers?

Key differentiators include their lifetime warranty on all work, 24/7 emergency service, $0 call-out fee during business hours, GPS tracking for plumber arrivals, and their identity as an experienced, local family business.

Do they handle commercial plumbing jobs?

While the website primarily focuses on residential plumbing services, it states, “No job is too big or too small,” which might imply they handle some commercial work. It’s best to contact them directly to confirm their commercial service capabilities.

What kind of drain issues do they specialise in?

They specialise in all types of drainage issues, including jet-blasting drains, no-dig relines, drain CCTV camera inspections, drain unblocking, drain re-lining, and drain repairs.

Are there any hidden fees with GetServiced.com.au’s services?

GetServiced.com.au commits to transparency, stating that any applicable fees, including after-hours charges or inspection fees, will always be communicated upfront, ensuring clarity and avoiding surprises.

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