Intelligenthome.com.au Review

Based on checking the website, intelligenthome.com.au appears to be a legitimate business offering smart home technology solutions primarily in Western Australia. They seem to focus on home automation, security, and assistive technology for new builds and renovations. However, a strict ethical review from an Islamic perspective reveals a few areas where an alternative approach would be preferable, particularly concerning ‘Home Entertainment’ which often includes elements of music and movies that may not align with Islamic principles.

Here’s an overall review summary:

• Legitimacy: Appears legitimate.
• Company Age: Established since 2000.
• Installations Completed: Over 80,000 installations.
• Staff Count: Over 100 staff.
• Showroom: State-of-the-art showroom in Osborne Park, WA.
• Key Services: Smart wiring, security, home automation, assistive technology.
• Professional Accreditations: Control4 Certified Showroom, NDIS Registered Provider.
• Ethical Consideration (Islamic Perspective): Generally permissible, but ‘Home Entertainment’ offerings should be scrutinised to ensure they align with Islamic guidelines on permissible media.
• Free Trial: Available, though details are scarce on the homepage.

Intelligent Home presents itself as a well-established entity in the home technology sector in Western Australia. Their extensive experience, large number of installations, and professional accreditations lend credibility to their operations. They offer a range of services from basic smart wiring to comprehensive home automation and specialised assistive technology, which is commendable, especially their work with disability accommodation. The presence of a physical showroom and clear contact information also adds to their trustworthiness. However, when evaluating from an Islamic lens, particularly regarding ‘Home Entertainment’, it’s crucial for a Muslim to ensure that any proposed solutions do not involve or promote impermissible content like music or movies that contain immodesty, violence, or other un-Islamic themes. A discerning customer would need to clarify the specifics of what “Home Entertainment” entails to ensure it aligns with their values.

Here are some alternatives for ethical smart home solutions, focusing on functionality that aligns with Islamic principles:

• Aqara Smart Home Products

  

  • Key Features: Comprehensive ecosystem including sensors (door/window, motion, water leak), smart plugs, smart switches, and hubs. Supports Apple HomeKit, Google Home, and Amazon Alexa. Focuses on security, automation, and energy efficiency.
  • Average Price: Varies widely, individual sensors start from A$20-A$50, hubs A$80-A$150.
  • Pros: Wide range of products, relatively affordable, easy to install, good compatibility with major smart home platforms, strong emphasis on security and home monitoring.
  • Cons: Requires a hub for full functionality, some advanced features might require deeper technical understanding.

• Arlo Security Cameras

  • Key Features: Wire-free HD security cameras with motion detection, two-way audio, and cloud recording. Offers a range of indoor and outdoor cameras, including floodlight cameras and video doorbells.
  • Average Price: A$200-A$500 per camera, depending on the model and features.
  • Pros: Excellent video quality, truly wire-free for flexible placement, robust build quality, good battery life, strong focus on home security and monitoring.
  • Cons: Can be on the pricier side, cloud storage often requires a subscription for extended features, initial setup can be a bit tricky for some.

• Philips Hue Smart Lighting

  • Key Features: Smart LED lighting system offering millions of colours and shades of white light. Control via app, voice assistants, or smart switches. Features include scheduling, dimming, and scene creation.
  • Average Price: Starter kits from A$100-A$200, individual bulbs from A$30-A$70.
  • Pros: High-quality lighting, very reliable, extensive ecosystem, excellent integration with other smart home platforms, can create a pleasant and practical home ambiance.
  • Cons: Can be an expensive initial investment, requires a Hue Bridge for full functionality, some users might find the app a bit complex initially.

• Google Nest Hub (for home control, not entertainment)

  • Key Features: Smart display for controlling connected devices, viewing security camera feeds, managing calendars, and displaying photos. Focuses on practical home management.
  • Average Price: A$100-A$150.
  • Pros: Intuitive touchscreen interface, excellent voice recognition, centralises control for many smart devices, good for managing schedules and viewing information.
  • Cons: Microphone is always on, raising privacy concerns for some; primary function is for control rather than media consumption for ethical use.

• TP-Link Kasa Smart Plugs & Switches

  • Key Features: Simple and affordable smart plugs and light switches that allow remote control of traditional appliances and lighting. Energy monitoring features available on some models.
  • Average Price: A$20-A$40 per plug/switch.
  • Pros: Very easy to set up and use, no hub required for most devices, cost-effective way to add smart capabilities to existing items, reliable performance.
  • Cons: More limited in features compared to full smart home systems, less aesthetic appeal for permanent installations.

• Ring Video Doorbell (for security)

  • Key Features: Smart doorbell with an integrated camera, motion detection, and two-way talk. Allows you to see and speak to visitors from anywhere.
  • Average Price: A$150-A$300 depending on the model.
  • Pros: Enhances home security and convenience, easy installation for many models, good integration with other Ring devices, clear video and audio.
  • Cons: Requires a subscription for video recording storage, some privacy concerns with continuous recording, battery life can vary with usage.

• Home Assistant (Open Source Smart Home Software)

  • Key Features: Powerful open-source home automation platform for advanced users. Offers complete local control and extensive customisation. Integrates with thousands of devices.
  • Average Price: Free (software), but requires a compatible device (e.g., Raspberry Pi, mini PC) costing A$50-A$200+.
  • Pros: Unparalleled control and customisation, strong focus on privacy as data stays local, huge community support, no vendor lock-in.
  • Cons: Steep learning curve for beginners, requires technical proficiency to set up and maintain, no direct customer support.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

intelligenthome.com.au Review & First Look

Intelligent Home, operating out of Western Australia, presents itself as a seasoned player in the home technology landscape. Based on their website, intelligenthome.com.au, they’ve been in the game since 2000, boasting over 80,000 installations in Perth alone. That’s a fair whack of smart homes, demonstrating significant market penetration and experience. Their core offering revolves around smart wiring, security systems, and comprehensive home automation. What immediately stands out is their dedicated focus on assistive technology, particularly for individuals with disabilities, which is a commendable and ethically sound endeavour.

Company Background and Credibility

Intelligent Home isn’t just some fly-by-night operation. With over 100 staff and a fleet of trade vehicles, they appear to have a solid operational backbone. They also highlight a “state of the art showroom” in Osborne Park, which is a clear signal of their physical presence and commitment to customer engagement. This kind of tangible infrastructure often indicates a more reliable business compared to purely online ventures. Their mention of being a Control4 Certified Showroom and an NDIS Registered Provider adds layers of professional accreditation, reassuring potential customers of their adherence to industry standards and specific service provisions for the National Disability Insurance Scheme.

Initial Website Impressions

The website itself is clean and professional, providing a good overview of their services. Navigation is straightforward, with clear sections for ‘Home Solutions’, ‘About Us’, ‘Project Gallery’, and ‘Support’. The inclusion of customer testimonials directly on the homepage, along with partnerships with entities like The West Australian newspaper, further builds trust. While the “Join Our Free Trial” banner pops up, details about what this free trial entails are conspicuously absent from the immediate homepage, requiring further clicks to uncover. This lack of immediate clarity on the free trial could be improved.

intelligenthome.com.au Services & Offerings

Intelligent Home provides a suite of services designed to integrate technology seamlessly into residential spaces, catering to both new constructions and renovations. Their offerings are broad, touching on areas from foundational wiring to advanced automation.

Smart Wiring and Infrastructure

At the heart of many smart homes is the underlying wiring. Intelligent Home focuses on “smart wiring,” which refers to the structured cabling systems designed to support current and future technologies. This is crucial because it ensures a home is future-proofed against evolving tech.

• Structured Cabling: This involves installing high-quality data, voice, and video cabling throughout the home, creating a robust network backbone.
• Centralised Distribution: All cabling typically terminates at a central hub, making management and troubleshooting easier.
• Scalability: A well-designed smart wiring system allows for easy expansion and integration of new devices as technology advances.

Safety and Security Systems

Security is a significant aspect of intelligent home solutions. They offer integrated security systems that go beyond basic alarms.

• Intruder Detection: Utilises sensors on doors, windows, and motion detectors to alert homeowners to unauthorised entry.
• CCTV Integration: Incorporates surveillance cameras, allowing remote monitoring via smartphones or other devices.
• Access Control: May include smart locks and intercom systems, enabling secure entry and exit management.
• 24/7 Monitoring: While not explicitly stated on the homepage, professional security providers often offer continuous monitoring services.

Home Automation

This is where the ‘intelligent’ part truly comes into play. Home automation allows various systems and devices to work together, often automatically, to enhance convenience, energy efficiency, and comfort.

• Lighting Control: Automated lighting systems can be programmed to adjust based on occupancy, time of day, or mood.
• Climate Control: Smart thermostats and HVAC integration allow for precise temperature management and energy savings.
• Blind and Curtain Automation: Motorised blinds can be scheduled to open or close, contributing to climate control and privacy.
• Integrated Control Systems: Often powered by platforms like Control4, these systems allow homeowners to manage all connected devices from a single interface (e.g., a touchscreen panel, smartphone app).

Assistive Technology

A standout feature of Intelligent Home’s offerings is their strong emphasis on assistive technology, particularly for NDIS participants. This segment demonstrates a commitment to improving quality of life through technology.

• Environmental Control: Systems that allow individuals with limited mobility to control lights, appliances, doors, and other household functions using various input methods (e.g., voice, sip-and-puff, large buttons).
• Enhanced Independence: By automating daily tasks and providing remote control, assistive technology can significantly increase a person’s autonomy.
• Safety Features: Includes fall detection, emergency call systems, and smart sensors that can alert caregivers to potential issues.
• Customised Solutions: They highlight tailoring solutions to individual needs, which is critical in assistive technology.

intelligenthome.com.au Pros & Cons

Alright, let’s break down the good bits and the areas where intelligenthome.com.au could perhaps sharpen their axe, from a general perspective, and then with a specific eye towards ethical considerations.

The Upsides (Pros)

• Established and Experienced: Since 2000, that’s over two decades in the game. In the rapidly evolving tech world, longevity often signals stability and expertise. They’ve done 80,000+ installations, which is a significant track record. This isn’t their first rodeo.
• Comprehensive Service Range: They cover everything from initial smart wiring to security, automation, and even specialised assistive technology. This means a homeowner can potentially get a full integrated solution from a single provider, simplifying the process.
• Physical Presence & Showroom: Having a “state of the art showroom” in Osborne Park, WA, is a big plus. You can actually go, touch, see, and discuss your needs face-to-face. This builds trust and allows for a more informed decision than just relying on online images.
• Accreditations and Partnerships: Being a Control4 Certified Showroom and an NDIS Registered Provider are strong credentials. The NDIS registration, in particular, speaks volumes about their commitment to supporting individuals with disabilities, which is a highly ethical and valuable service. Their collaboration with The West Australian and disability organisations further solidifies this.
• Customer Support & Resources: They list a comprehensive support section with product manuals, a knowledge base, service requests, and a call-up schedule. This indicates a structured approach to post-installation support.

The Downsides (Cons)

• Lack of Transparent Free Trial Details: While they have a “Join Our Free Trial” call to action, the homepage doesn’t elaborate on what this trial entails. Is it a product trial? A consultation? How long does it last? This ambiguity could deter potential customers. Clarity here would be a quick win.
• “Home Entertainment” Category Ambiguity: From an Islamic ethical perspective, the “Home Entertainment” category on their services list is a red flag. While smart home tech can enhance entertainment in permissible ways (e.g., lighting for reading, controlling blinds for natural light), this category often implies music and movie systems which can easily involve content (visuals, sounds) that is not permissible (e.g., indecent imagery, music with instruments, content promoting immorality). A discerning Muslim customer would need to delve deep into what “Home Entertainment” specifically means for them, as general interpretations often include forbidden elements. They don’t clarify that they offer alternatives or only permissible entertainment options.
• Pricing Not Disclosed: Like many custom installation services, pricing isn’t available upfront. While understandable for bespoke solutions, it means potential customers have to commit to a consultation to get any idea of cost. A rough guide or example packages could help manage expectations.
• Geographic Limitation (Perth Focus): Their services are primarily focused on Perth, Western Australia. While clear for those in the region, it means those outside WA won’t be able to utilise their direct installation services. This isn’t a con for their target market, but a limitation for a broader audience.
• Limited Online Product Catalog: While they have a “Product Gallery,” it appears to showcase completed projects rather than a detailed list of specific products they install with specifications and brands. This makes it harder for consumers to do pre-research on compatible devices.

intelligenthome.com.au Alternatives

When considering smart home solutions, especially with an ethical lens, it’s worth exploring alternatives that provide robust functionality without ambiguity around entertainment components. Here are some top-tier options, keeping an eye on functionality that aligns with Islamic principles and Australian availability. Warrinaagedcare.com.au Review

DIY Smart Home Ecosystems

For those who prefer a hands-on approach and direct control over components, building your own ecosystem offers maximum flexibility and transparency.

• Samsung SmartThings

  

  • Key Features: A comprehensive platform that acts as a hub for a wide array of smart devices from various manufacturers. It supports Zigbee, Z-Wave, and Wi-Fi devices, allowing for extensive compatibility. Automation routines can be set up to control lighting, climate, security, and more. The focus here can be entirely on practical home management and security, avoiding any entertainment components.
  • Ethical Alignment: High, as you choose and configure each device, ensuring no impermissible functions are used.
  • Availability: Widely available in Australia through electronics retailers and online.

• Homey Pro

  • Key Features: A powerful universal smart home hub designed to bring all your wireless and smart devices together, regardless of brand or protocol. It supports Wi-Fi, Bluetooth, Zigbee, Z-Wave, 433MHz, and Infrared. This allows for truly centralised control and advanced automation flows, maintaining local processing for privacy.
  • Ethical Alignment: Very high, as it’s a platform you populate with ethical devices.
  • Availability: Available for purchase directly from the Homey website and some Australian retailers.

Focused Security & Safety Solutions

If the primary concern is safety, security, and monitoring, specific brands excel in this area.

• Uniden Security Systems

  • Key Features: Uniden offers a range of security cameras, video doorbells, and complete security systems. Their solutions often feature local storage options (SD card or NVR), high-definition recording, two-way talk, and motion detection. They are well-regarded in Australia for their reliability.
  • Ethical Alignment: High, as their core function is surveillance and safety.
  • Availability: Readily available at major electronics retailers across Australia.

• Reolink Security Cameras

  • Key Features: Known for their diverse range of PoE (Power over Ethernet) and wireless cameras, including PTZ (pan-tilt-zoom) options and NVR systems. Reolink often provides good value for money, reliable performance, and user-friendly apps with robust privacy features (e.g., local storage).
  • Ethical Alignment: High, purely for security and monitoring.
  • Availability: Widely available on Amazon Australia and other online retailers.

Smart Lighting & Energy Management

For managing energy consumption and creating practical lighting environments without entertainment components.

• LIFX Smart Lighting

  • Key Features: Australian-designed smart bulbs that connect directly to your Wi-Fi, eliminating the need for a separate hub. They offer a vast spectrum of colours and whites, dimming capabilities, and scheduling. Excellent for creating appropriate lighting for various activities, including reading or prayers.
  • Ethical Alignment: High, as lighting is a universally permissible utility.
  • Availability: Widely available in Australian electronics stores and online.

• Shelly Home Automation Devices Helpling.com.au Review

  • Key Features: A range of small, affordable Wi-Fi-enabled relays, switches, and sensors that can be installed behind existing light switches or power outlets. They allow for smart control of almost any electrical appliance, offering energy monitoring and robust local control options. Ideal for making your existing home appliances ‘smart’ without buying new ones.
  • Ethical Alignment: Very high, as these are infrastructure devices for utility control.
  • Availability: Available through their Australian website and some local distributors.

Assistive Technology Specialists

For specific needs related to accessibility and independence, dedicated providers are often best.

• Inclusive Living
  • Key Features: An Australian company specialising in assistive technology and smart home solutions for people with disabilities. They offer a wide range of products from environmental control units to communication devices, focusing on enhancing independence and safety. Their solutions are highly customised to individual needs.
  • Ethical Alignment: Very high, as their entire focus is on beneficial, life-improving technology.
  • Availability: Operates throughout Australia.

How to Cancel intelligenthome.com.au Subscription

Given that intelligenthome.com.au primarily provides bespoke installation services rather than a direct subscription service, the term “subscription” might refer to ongoing service contracts, monitoring agreements, or perhaps specific software licenses for their smart home systems. The website itself doesn’t explicitly detail “subscriptions” on its main page, which is typical for service-based businesses.

Understanding Potential “Subscriptions”

It’s critical to identify what exactly you might be subscribed to. This could include:

• Security Monitoring Services: Many smart home security systems come with optional 24/7 professional monitoring, which is usually a recurring monthly or annual fee.
• Cloud Storage for CCTV: If your system includes surveillance cameras, there might be a recurring fee for cloud storage of video footage.
• Software Licenses: Certain advanced smart home platforms (like Control4, which they are certified in) might have annual software maintenance or access fees, though this is less common for basic residential setups.
• Maintenance Contracts: Some installation companies offer ongoing maintenance and support contracts for a recurring fee.

Steps to Investigate and Cancel

Since direct online cancellation portals aren’t evident from the homepage, the process will likely involve direct communication.

1. Review Your Agreement: The first and most crucial step is to dig out any contract or agreement you signed with Intelligent Home. This document will outline the terms and conditions, including cancellation policies, notice periods, and any associated fees. Look for clauses related to “ongoing services,” “monitoring,” or “support agreements.”
2. Contact Intelligent Home Directly:
   • Phone: Their primary contact number is (08) 6363 8744. This is typically the fastest way to get direct information. Be prepared with your account details and a clear understanding of what you wish to cancel.
   • Email: Use the email address provided: [email protected] (or the obfuscated version provided on their site for direct use). Send a formal email stating your intent to cancel, referencing your account number and the specific service. Request a written confirmation of the cancellation.
   • Service Request Form: Their website also has a “Service Request” form. While primarily for technical issues, you might be able to use it to initiate a cancellation inquiry, stating your request clearly in the description.
3. Provide Required Notice: Many service contracts require a specific notice period (e.g., 30 or 60 days) before cancellation can take effect. Be sure to factor this in to avoid unexpected charges.
4. Confirm Cancellation: Do not assume the cancellation is complete until you receive explicit written confirmation from Intelligent Home. This could be an email or a formal letter. Keep this record for your files.
5. Return Equipment (If Applicable): In some cases, especially with monitoring services, equipment might be leased. Your contract will specify if you need to return any devices upon cancellation.

Important Note: Before cancelling any security or assistive technology services, ensure you have an alternative plan in place if these systems are critical for your safety or independence.

intelligenthome.com.au Free Trial Explained

The intelligenthome.com.au website prominently displays a “Join Our Free Trial” banner, enticing visitors with the promise of a “once in a lifetime opportunity.” However, the homepage itself provides no further details about what this free trial actually entails. This lack of transparency means potential customers need to dig deeper or contact the company directly to understand the offer.

What the Free Trial Might Be

Given Intelligent Home’s business model as a custom installation service provider, a “free trial” is unlikely to be a typical product trial where you receive a device to test. Instead, it more likely refers to one of the following:

• Consultation & Design Trial: This is a common practice in the smart home industry. The “free trial” might be an obligation-free consultation where their experts assess your home, discuss your needs, and propose a tailored smart home solution. This could include a preliminary design or system walkthrough, possibly at their showroom or even an initial home visit. This allows customers to experience their expertise and envision the possibilities without an upfront financial commitment.
• Showroom Experience: It could refer to an extended or exclusive visit to their “state of the art showroom,” allowing potential clients to interact with various smart home technologies in a simulated environment. This “trial” would be an immersive demonstration of what’s possible.
• Limited-Time Offer on a Basic Package: While less likely to be a “trial” in the traditional sense, it could be a special promotional offer on a starter smart home package (e.g., a basic security setup or lighting control system) that is heavily discounted or offered with an introductory period before full payment is required. The phrase “once in a lifetime opportunity” leans towards a promotional deal.

How to Access and Evaluate the Free Trial

To truly understand and potentially benefit from this “free trial,” you would need to take the following steps:

1. Click the “Join Our Free Trial” Button: This is the most direct way to get more information. It will likely lead to a dedicated landing page, a contact form, or prompt you to call them.
2. Contact Intelligent Home: As with any ambiguous offer, the best course of action is to directly contact them via phone (** (08) 6363 8744**) or email ([email protected]). Clearly state you’re interested in the “Free Trial” advertised on their homepage and ask for full details:
   • What exactly is being trialled?
   • Are there any conditions or obligations?
   • What is the duration of the trial?
   • What happens after the trial period?
   • Are there any hidden costs or commitments?
3. Read the Fine Print: If they provide a dedicated page or terms and conditions for the trial, read them meticulously. Look for clauses regarding cancellation, data usage, and what happens to any installed equipment or services if you don’t proceed.

Recommendation: Approach such broadly advertised “free trials” with a healthy dose of scepticism until all details are explicitly clear. While it could be a genuinely valuable consultation, ensure there are no unintended commitments or aggressive sales tactics tied to it.

intelligenthome.com.au Pricing

Based on the information available on intelligenthome.com.au’s homepage, specific pricing for their smart home solutions is not publicly disclosed. This is a common practice for companies that provide custom installation services, as the cost of a smart home system can vary dramatically based on numerous factors. Upify.com.au Review

Factors Influencing Smart Home Pricing

The price of a smart home solution is rarely a one-size-fits-all figure. It typically depends on:

• Scope of Project: Are you automating a single room, an entire house, or just specific functions like security or lighting? The more extensive the integration, the higher the cost.
• Size of Property: Larger homes naturally require more devices, wiring, and installation time.
• Chosen Technologies: Different brands and types of smart devices (e.g., high-end audio systems vs. basic smart plugs) come with vastly different price tags. Control4 systems, which Intelligent Home is certified in, are generally considered premium solutions.
• Level of Integration: Simple standalone devices are cheaper than complex, integrated systems that communicate seamlessly across different functions (lighting, climate, security, entertainment).
• New Build vs. Renovation: Installing smart wiring and devices during a new build is often more cost-effective than retrofitting an existing home, which might require extensive wall work.
• Customisation and Programming: The more bespoke the automation scenes and programming required, the higher the labour cost.
• Ongoing Services: As discussed, there might be recurring costs for security monitoring, cloud storage, or maintenance contracts.

How to Get a Quote from Intelligent Home

Since direct pricing isn’t available, the website directs potential customers to contact them for an “obligation free quote.”

1. Contact for a Consultation: The most direct way to get a price is to use their contact information:
   • Phone: (08) 6363 8744
   • Email: [email protected]
   • Online Contact Form: Available on their “Contact Us” page.
2. Provide Detailed Requirements: To get an accurate quote, be prepared to discuss:
   • The type of property (new build, renovation, existing home).
   • The specific areas or rooms you want to automate.
   • Your desired functionalities (security, lighting, climate, assistive tech, etc.).
   • Your budget expectations (even a rough range can help them tailor solutions).
3. Expect a Bespoke Proposal: After the initial consultation, Intelligent Home would likely provide a detailed proposal outlining the recommended equipment, installation services, and a breakdown of costs.

Recommendation: For any significant smart home investment, it’s wise to obtain multiple quotes from different reputable providers if possible, to compare services, proposed solutions, and pricing. While Intelligent Home appears experienced, competitive quotes ensure you’re getting the best value.

intelligenthome.com.au vs. Competitors

When evaluating intelligenthome.com.au, it’s helpful to compare their offering against other players in the Australian smart home market. These aren’t necessarily direct head-to-head competitors for every single service, but they represent different approaches to smart home integration, from DIY to full-service.

Full-Service Custom Integrators (e.g., Control4 Dealers)

Intelligent Home falls squarely into this category, given their Control4 certification.

• Intelligent Home:
  • Strengths: Long-standing experience (since 2000), large team, dedicated showroom, strong focus on assistive technology, comprehensive service from design to installation and support. Their local presence in Perth is a significant advantage for customers in WA.
  • Weaknesses: Pricing not transparent online, reliance on custom quotes, “Home Entertainment” category is broad and requires ethical scrutiny for Muslim users.
• General Control4 Dealers (e.g., various audio-visual integrators across Australia):
  • Strengths: Access to a premium, robust, and highly integrated smart home ecosystem (Control4). Professional installation ensures reliability and advanced customisation. Offers comprehensive solutions.
  • Weaknesses: High cost, proprietary system (vendor lock-in), limited DIY options, focus often leans heavily into complex entertainment systems.

Major Retailers & Brands (e.g., JB Hi-Fi, Harvey Norman, Google, Amazon)

These offer a more fragmented, often DIY, approach to smart home devices.

• JB Hi-Fi / Harvey Norman (and other electronics retailers):
  • Strengths: Wide range of individual smart home products (Google Nest, Amazon Echo, Philips Hue, Arlo, etc.). Customers can pick and choose components, often at competitive prices. Good for small-scale automation or specific needs (e.g., a smart speaker, a few smart lights).
  • Weaknesses: Lack of centralised professional design and installation. Integration between different brands can be complex or impossible. No single point of contact for support; troubleshooting often falls to the homeowner.
• Google Home / Amazon Alexa Ecosystems:
  • Strengths: User-friendly, affordable entry points. Strong voice control capabilities. Wide range of compatible third-party devices. Excellent for basic automation, information, and communication.
  • Weaknesses: Less customisable for complex whole-home automation. Cloud-dependent (privacy concerns). May not offer the same level of deep integration or reliability as a professionally installed system. Entertainment features (music/video streaming) are central to their offering, which require careful ethical selection.

Security-Focused Providers (e.g., ADT, Bosch Security)

Companies specialising primarily in security solutions.

• ADT Security Australia:
  • Strengths: Established brand in professional security monitoring. Comprehensive alarm systems, CCTV, and often smart home integration focused on security. National presence.
  • Weaknesses: Primarily security-focused; less emphasis on broader smart home automation (lighting, climate, etc.). Often involves long-term contracts and potentially higher recurring fees.
• Bosch Security Systems:
  • Strengths: High-quality, reliable security hardware. Often used in commercial and high-end residential applications. Strong emphasis on robust, professional-grade security.
  • Weaknesses: More industrial/professional grade, often requiring specialised installers. Less focus on consumer-friendly smart home features like voice control or lifestyle automation.

Overall Comparison:
Intelligent Home differentiates itself by being a local, full-service integrator with a deep understanding of comprehensive smart home systems and a particular specialisation in assistive technology. This contrasts sharply with the DIY retail approach. While they offer premium, integrated solutions akin to other Control4 dealers, their longevity and specific focus on NDIS clients give them a unique selling proposition in the Western Australian market. For ethical considerations, a direct conversation is always necessary, especially for the “Home Entertainment” component, to ensure alignment with Islamic principles, which isn’t always a priority for general technology providers.

How to Handle “Home Entertainment” Ethically

The “Home Entertainment” category on intelligenthome.com.au’s services list presents a crucial point of consideration for Muslim users. In an Islamic context, entertainment is permissible as long as it adheres to specific guidelines, primarily avoiding music with instruments (a debated but often adhered-to view), visual content that is immodest or promotes immoral behaviour, gambling, or any form of idolatry. Apexcorsa.com.au Review

Identifying the Ethical Challenge

When a company offers “Home Entertainment” solutions, it typically implies:

• Audio Systems: Including speakers, amplifiers, and integration for music playback.
• Video Systems: Projectors, large screens, and integration for movies and TV shows.
• Gaming Consoles: Integration of gaming systems.
• Streaming Services Integration: Making platforms like Netflix, Spotify, etc., seamlessly accessible.

The core issue arises because the default offerings in these categories often include elements that are not permissible in Islam. For example, most mainstream music involves instruments, and much of popular movie/TV content contains elements of immodesty, violence, or themes that contradict Islamic teachings.

Strategies for an Ethically Compliant Smart Home Entertainment System

If a Muslim desires a smart home with entertainment capabilities, they must be proactive in ensuring the system aligns with their values. This involves clear communication and selective implementation.

1. Define Your Needs Clearly: Before engaging with a provider like Intelligent Home, articulate precisely what “entertainment” means for you in an ethical context.

   • Permissible Audio: Focus on systems for Quran recitation, Islamic lectures, nasheeds (vocal-only songs), or podcasts.
   • Permissible Video: Systems for educational videos, documentaries, family-friendly content, or live streams of Islamic events that do not contain impermissible visuals or sounds.
   • Practical Use Cases: Consider smart lighting for reading corners, automated blinds for glare reduction during study, or systems to announce prayer times.

2. Explicitly Discuss with the Provider: When contacting Intelligent Home or any smart home integrator:

   • State Your Specific Requirements: Clearly inform them that your “home entertainment” needs are focused on permissible audio and video content only.
   • Inquire About Customisation: Ask if they can design systems that facilitate specific, ethical uses. For instance, can they integrate a system primarily for playing Quran audio or for displaying content from Islamic educational platforms?
   • Avoid Defaults: Politely decline any default integration of mainstream music streaming services or movie platforms if they don’t offer robust content filtering that you can control.

3. Prioritise Practical & Beneficial Features: Focus on the aspects of smart home technology that are unequivocally beneficial and permissible:

   • Security: CCTV, smart locks, alarm systems.
   • Energy Efficiency: Smart lighting (for ambiance, not just display), smart thermostats.
   • Convenience: Automated blinds, smart appliance control, voice control for practical tasks.
   • Assistive Technology: This is a highly beneficial area and aligns perfectly with Islamic values of helping those in need.

4. Implement Filtering and Parental Controls: If a system allows for integration with online content, ensure robust parental controls and content filters are implemented to restrict access to impermissible material. This may involve using family-friendly routers or specific app settings.

5. Consider Alternatives to Traditional “Entertainment” Systems:

   • Instead of a complex media room, invest in a high-quality sound system solely for Quran recitation in a designated prayer area or main living space.
   • Opt for smart displays that can show Islamic art, prayer times, or act as central control hubs without promoting video streaming.

By being clear, proactive, and discerning, a Muslim can leverage the benefits of smart home technology, including aspects of “entertainment” like visual displays or audio playback, while ensuring they remain within the bounds of Islamic principles. The key is to direct the technology towards beneficial and permissible uses, avoiding anything that could lead to sin.

FAQ

What is intelligenthome.com.au?

Intelligenthome.com.au is the official website for Intelligent Home, a Western Australian company established in 2000 that specialises in providing smart home technology solutions, including smart wiring, home automation, security systems, and assistive technology for new builds and renovations. Cupcakecentral.com.au Review

Is Intelligent Home a legitimate company?

Yes, based on the website’s content, Intelligent Home appears to be a legitimate and well-established company with over two decades of experience, over 80,000 installations completed, a large staff, and a physical showroom in Osborne Park, WA.

What services does Intelligent Home offer?

Intelligent Home offers a range of services including smart wiring, safety and security systems, home automation, home entertainment solutions, and specialised assistive technology, particularly for individuals with disabilities.

Where is Intelligent Home located?

Intelligent Home is based in Western Australia, with a state-of-the-art showroom located at 26 Walters Drive, Osborne Park WA 6017. Their services are primarily focused on the Perth area.

What are Intelligent Home’s business hours?

Intelligent Home’s showroom business hours (by appointment only) are 8 am-5 pm Monday to Thursday, and 8 am-4 pm Friday. They are closed on all public holidays.

Does Intelligent Home offer a free consultation or quote?

Yes, the website mentions that you can contact them for an “obligation free quote” for their smart home solutions.

What is the “Free Trial” advertised on intelligenthome.com.au?

The website advertises a “Join Our Free Trial,” but the homepage does not provide specific details on what this trial entails. It likely refers to an obligation-free consultation, a showroom experience, or a limited promotional offer.

How can I get more information about the “Free Trial”?

To get more information about the “Free Trial,” you should click on the “Join Our Free Trial” banner or contact Intelligent Home directly via phone ((08) 6363 8744) or email ([email protected]).

Is Intelligent Home an NDIS Registered Provider?

Yes, Intelligent Home is listed as an NDIS Registered Provider on their website, indicating their ability to provide assistive technology solutions for National Disability Insurance Scheme participants.

What smart home platforms does Intelligent Home work with?

Intelligent Home is a Control4 Certified Showroom, suggesting a strong focus on the Control4 smart home automation platform, alongside other potential integrations.

Are there customer testimonials available for Intelligent Home?

Yes, the homepage of intelligenthome.com.au features a section showcasing what their customers say, providing testimonials about their services. Metrotiles.com.au Review

Does Intelligent Home provide ongoing support after installation?

Yes, their website includes a support section with links to a connection guide, system handover information, a call-up schedule, service request forms, product manuals, and a knowledge base, suggesting comprehensive post-installation support.

Is pricing available on intelligenthome.com.au?

No, specific pricing for Intelligent Home’s custom smart home solutions is not publicly disclosed on their website. Pricing is provided after a consultation, as it depends on the scope and specifics of each project.

How many installations has Intelligent Home completed?

Intelligent Home states on their website that they have completed over 80,000 installations in Perth since 2000.

What is Intelligent Home’s approach to home security?

Intelligent Home provides safety and security solutions as part of their smart home offerings, which typically include integrated systems like intruder detection, CCTV, and access control.

What is assistive technology, and how does Intelligent Home provide it?

Assistive technology refers to products or systems that increase, maintain, or improve functional capabilities of individuals with disabilities. Intelligent Home provides customised assistive technology solutions, focusing on environmental control and enhancing independence.

Does Intelligent Home offer services for existing homes or just new builds?

Intelligent Home caters to both new home builds and renovations, indicating they can install or upgrade smart technology in existing properties as well.

How can I contact Intelligent Home for a quote?

You can contact Intelligent Home for a quote by calling them on (08) 6363 8744, emailing them at [email protected], or using the contact form on their website.

What should I consider regarding the “Home Entertainment” aspect from an ethical perspective?

From an ethical perspective, particularly for Muslim users, it is crucial to clarify with Intelligent Home exactly what their “Home Entertainment” solutions entail. Ensure that any proposed systems do not involve impermissible content such as music with instruments, immodest visuals, or content promoting un-Islamic behaviour. Focus on permissible uses like Quran recitation, educational videos, or smart lighting for atmosphere.

Are there alternatives to Intelligent Home for smart home solutions?

Yes, alternatives range from DIY smart home ecosystems like Samsung SmartThings or Homey Pro, to security-focused providers like Arlo or Uniden, and smart lighting systems such as Philips Hue or LIFX. For assistive technology, specialists like Inclusive Living can be considered.

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