Welcome to the Rug Explorer – your interactive guide to understanding Najaf.com.au and discovering other exquisite home decor options! Dive deep into the details of a trusted handmade rug specialist, explore what makes them stand out, and compare them with other market leaders to find your perfect fit. This tool is designed to unveil insights and keep you informed.
The "Snapshot" View
Quick facts & the core value of Najaf.com.au – discover their trust score and what it means for you.
Initial Impressions & User Journey
Unpack the first look, website feel, and how easy it is to navigate and find what you need.
Is This For Real? (Legitimacy Check)
Dig into the facts – WHOIS data, physical presence, and the evidence that proves their credibility.
Journey Through the Site
A detailed account of browsing, discovering products, and the trust-building elements along the way.
Your Expectations Unveiled
What you can anticipate from product quality to customer support – no surprises here.
Unravelling the Process
From browsing to delivery, a step-by-step breakdown of how Najaf.com.au operates.
Security & Peace of Mind
Discover the robust safety measures in place to protect your information and transactions.
The Master Behind the Craft
Learn about the dedicated individual and family history behind this authentic rug business.
Why Choose Them? (Core Benefits)
Uncover the distinct advantages of selecting Najaf.com.au for your next rug purchase.
Potential Hiccups? (Complaints Overview)
A rare look at any potential minor issues or common queries customers might have.
External Voice (Trustpilot Insight)
What independent reviews reveal about their customer satisfaction and reputation.
Discovering Your Perfect Match: Alternatives & Comparisons
While Najaf.com.au shines for handmade rugs, the world of home decor is vast! Explore other highly-regarded Australian retailers specializing in furnishings, homewares, and textiles. Find out which one aligns best with your style, budget, and needs.
Adairs
Visit Adairs.com.au
Average Price: Mid to high-range
  • Wide range of bedding, linen, homewares, furniture.
  • Known for quality & stylish designs.
  • Regular sales and loyalty programs.
  • Extensive product selection
  • Frequent promotions
  • Strong brand recognition in Australia
  • Good customer service
  • Can be pricey without sales
  • Some items might lean towards mass production
Bed Bath N' Table
Visit BedBathNTable.com.au
Average Price: Mid-range
  • Specialises in bed linen, bath towels, homewares, outdoor living.
  • Focuses on seasonal collections and quality materials.
  • Good variety of everyday essentials
  • Reliable quality
  • Often has good seasonal sales
  • Less emphasis on unique, handcrafted items
Freedom
Visit Freedom.com.au
Average Price: Mid to high-range
  • Offers furniture, homewares, outdoor living solutions.
  • Known for contemporary designs & complete home furnishing solutions.
  • Comprehensive range for entire home
  • Stylish designs
  • Physical showrooms for viewing products
  • Delivery fees can be significant for larger items
  • Longer lead times for custom furniture
Pillow Talk
Visit PillowTalk.com.au
Average Price: Affordable to mid-range
  • Focuses on bedding, cushions, home decor, and gifts.
  • Good option for everyday comfort and decorative touches.
  • Accessible pricing
  • Good for basics and quick home updates
  • Frequent sales
  • Less focus on high-end or unique artisan products
Temple & Webster
Visit TempleAndWebster.com.au
Average Price: Varied, from affordable to premium
  • Online-only retailer with a vast selection of furniture, homewares, decor.
  • Known for competitive pricing and frequent sales events.
  • Huge catalogue
  • Often has good deals
  • Convenient online shopping experience
  • No physical store to view items
  • Reliance on online images for product assessment
IKEA Australia
Visit IKEA.com/au/en
Average Price: Generally affordable
  • Renowned for flat-pack furniture, functional homewares, affordable design.
  • Offers solutions for every room in the house.
  • Excellent value
  • Practical designs, extensive range
  • Strong focus on sustainability
  • Assembly required for most furniture
  • Can be very busy in stores
  • Designs might be less unique
Zanui
Visit Zanui.com.au
Average Price: Mid to high-range
  • Online retailer for furniture and homewares.
  • Often featuring modern and designer pieces.
  • Curated collection of stylish items
  • Good for contemporary aesthetics
  • Often has sales
  • Online-only
  • Delivery costs can add up for larger items
Specialised Rug Services: Beyond the Basics
For those seeking alternatives closer to Najaf.com.au's specialist rug expertise, here are other distinguished providers of high-quality, often handmade, rugs and related services.
Rug Advice
Visit RugAdvice.com.au
  • Australian retailer with showrooms in Melbourne and Sydney.
  • Offers contemporary, traditional, and custom rugs.
  • Services include rug cleaning and restoration.
  • Similar focus on quality rugs and physical showrooms.
  • Expert advice available.
  • Personal backstory and "one-of-a-kind" emphasis might differ.
Designer Rugs
Visit DesignerRugs.com.au
  • Leading Australian company for designer and custom-made rugs.
  • Collaborates with renowned artists for unique pieces.
  • Emphasis on unique, high-quality, often contemporary art-focused designs.
  • Bespoke service.
  • Generally higher price point due to designer collaborations.
Armadillo & Co
Visit Armadillo-Co.com
  • Australian brand for ethically sourced, handmade natural fibre rugs.
  • Strong commitment to sustainability and fair trade.
  • Focus on handmade quality and authenticity with ethical backbone.
  • Unique natural textures and designs.
  • More focused on natural/minimalist aesthetics, less on vibrant traditional patterns.
The Rug Establishment
Visit TheRugEstablishment.com.au
  • Wide collection of handmade rugs (traditional, modern, custom).
  • Showrooms across Australia for residential and commercial projects.
  • Comprehensive range of handmade rugs and physical presence.
  • Expertise in the rug industry.
  • More of a commercial focus alongside retail.
Bokhara Rugs
Visit BokharaRugs.com.au
  • Specialises in traditional Persian and Oriental rugs.
  • Deep history and expertise in classic designs, often vintage/antique.
  • Strong emphasis on traditional, handmade, vintage/antique rugs.
  • Deep knowledge of specific rug origins.
  • May have a more limited range for contemporary styles.
Miss Amara
Visit MissAmara.com.au
  • Online-focused rug retailer with a vast, constantly updated collection.
  • Strong emphasis on customer service and easy returns policy.
  • Excellent customer service and wide range.
  • Strong online presence, easy returns.
  • Offers both handmade and machine-made rugs (not exclusively handmade).
Your Questions Answered: Navigating the World of Rugs
Got more questions about Najaf.com.au or handmade rugs in general? Find quick, clear answers to the most common inquiries, helping you make informed decisions effortlessly.
How can I contact Najaf.com.au customer service?

You can contact Najaf.com.au customer service by calling their Prahran store at (03) 9529 2068 during their trading hours (Monday to Saturday, 10 AM to 4:30 PM, and Sunday by appointment). They also have a "Contact Us" page on their website, which likely includes an enquiry form or email address for written communication.

Does Najaf.com.au offer free shipping?

Yes, Najaf.com.au explicitly states on its homepage that it offers "Free Shipping Australia Wide" for all its products, which is a significant benefit for customers across the country.

Are the rugs on Najaf.com.au truly handmade?

Yes, Najaf.com.au specialises in "one-of-a-kind rugs" and emphasizes that their rugs are "meticulously hand-selecting and quality-checking every single rug." The owner, Najaf Mazari, is also described as a "respected rug weaver by trade," reinforcing the authenticity of their handmade collection.

Can I visit a physical store to see the rugs?

Yes, Najaf.com.au has a physical showroom located at 461 High Street, Prahran, VIC. 3181, Australia. They recommend calling ahead to check the availability of specific rugs as stock is divided between the showroom and warehouse.

What types of rugs does Najaf.com.au sell?

Najaf.com.au offers a wide variety of rugs, including Vintage Rugs, Transitional Rugs, Tribal Rugs, Hallway Runners, Traditional Rugs, Flatweave Kilims, Tribal Saddle Bags, Najaf's Favourites, Suzani + Textiles, and Antique Rugs.

What are the payment methods accepted on Najaf.com.au?

The website, powered by Shopify, accepts a range of common payment methods including American Express, Apple Pay, Google Pay, Mastercard, Shop Pay, Union Pay, and Visa.

Does Najaf.com.au have good customer reviews?

Yes, Najaf.com.au proudly displays "Over 200 five-star reviews" on its homepage, with detailed testimonials praising their products, customer service, and overall buying experience. They also link to their Trustpilot profile for independent reviews.

Is Najaf.com.au a legitimate business?

Yes, based on the transparent physical address, contact details, verifiable ABN (61107673366) in the WHOIS data, positive customer reviews, and use of a reputable e-commerce platform like Shopify, Najaf.com.au appears to be a highly legitimate and established Australian business.

How long has Najaf Rugs been in business?

Najaf Rugs & Textiles was established in 2002 by Najaf Mazari, meaning it has been in business for over two decades, indicating a long-standing presence and expertise in the rug industry.

What is the return policy for Najaf.com.au?

While the homepage doesn't explicitly detail the full return policy, a reputable e-commerce site like this would typically have one outlined in their "FAQs" or "Terms & Conditions" section. It's recommended to check those pages for specific details before purchase.

Does Najaf.com.au offer rug care instructions?

Yes, based on customer testimonials, purchases from Najaf.com.au come with "rug care instructions," indicating their commitment to helping customers maintain their valuable rugs.

Can I buy gift cards from Najaf.com.au?

Yes, the homepage explicitly states that "Gift Cards Available," providing a convenient option for gifting.

Does Najaf.com.au ship internationally?

The website prominently advertises "Free Shipping Australia Wide." For international shipping, it is best to contact their customer service directly or check their FAQ page, as additional charges or specific arrangements may apply.

What is the background of the owner, Najaf Mazari?

Najaf Mazari is an Afghan refugee who established Najaf Rugs & Textiles in 2002. He is described as a "respected rug weaver by trade," possessing extensive knowledge in rugs, repairs, and washing, bringing a deep level of expertise to the business.

How accurate are the online images of rugs?

Customer testimonials frequently commend the website for "informative website with accurate images and text" and state that the product was "just as described and as per online photos," suggesting a high degree of visual accuracy.

Is the Najaf.com.au website secure for online payments?

Yes, as the website is "Powered by Shopify," it benefits from Shopify's robust security features, including SSL encryption and PCI DSS compliance, ensuring that online payments and personal data are processed securely.

Are there seasonal sales or promotions on Najaf.com.au?

The website encourages users to "Join Our Circle!" to "be the first to hear about Sales, New Arrivals and any exciting news," indicating that they do indeed offer promotions and sales from time to time.

What if I need a specific size of hallway runner?

Najaf.com.au has dedicated sections to "Shop Hallway Runners by Size," including "2 Metre Hallway Runners," "3 Metre Hallway Runners," "4 Metre Hallway Runners," "5 Metre Hallway Runners," and "Oversized Hallway Runners," making it easy to find specific dimensions.

Does Najaf.com.au have a blog?

Yes, the website features a "Blogs" section, which likely contains articles and posts related to rugs, their history, care, styling tips, or company news.

What is the typical dispatch time for orders?

Customer testimonials indicate very prompt dispatch times, with one stating, "The last purchase was despatched within 2 days of placing the online order!" This suggests an efficient order processing system.

Najaf.com.au Review

Updated on

najaf.com.au Logo

After careful evaluation of najaf.com.au, We give it a Trust Score of 4.5 out of 5 stars. This website, specialising in handmade rugs, appears to be a legitimate and well-established Australian business. The detailed information available on the homepage, coupled with strong indicators of customer satisfaction, paints a picture of a trustworthy vendor. They clearly outline their physical store location in Prahran, Victoria, complete with trading hours and directions, which is a significant trust signal for an e-commerce business. The direct phone number for enquiries regarding stock availability further enhances their transparency and accessibility.

One of the most compelling aspects of najaf.com.au is the abundance of genuine customer testimonials. Over “200 five-star reviews” are proudly displayed, with several detailed accounts from customers like Andreea, Clara, Micaela, Keely, Donna, Penelope, and Grant. These reviews often mention personal interactions with Najaf and his daughter Maria, praising their knowledge, customer service, and the quality of the rugs. This level of candid feedback, explicitly naming staff members and detailing positive experiences, is a strong indicator of a reputable business. The mention of “personal touch like handwritten note, plus rug care instructions” suggests a commitment to customer care that goes beyond standard online transactions.

Furthermore, the website’s content is comprehensive, detailing various rug types—Vintage, Transitional, Tribal, Hallway Runners, Traditional, and Flatweave Kilims—each with a clear product count. This extensive inventory suggests a serious operation with a wide range of offerings. The “About Us” section provides a compelling backstory of the owner, Najaf Mazari, an Afghan refugee and respected rug weaver who established the business in 2002. This personal narrative adds a layer of authenticity and trust, demonstrating a deep expertise in the product. The explicit mention of “Free Shipping Australia Wide” and “One-of-a-kind Products” are attractive propositions for Australian consumers, adding to the overall positive impression.

From a technical standpoint, the WHOIS data confirms the domain is registered to “Najaf Mazari” under an Australian Business Number (ABN 61107673366), validating its legal presence as a sole trader in Australia. The domain was last modified on 2025-04-24T02:20:40Z, indicating recent activity and maintenance. The status “serverRenewProhibited” and “Not Currently Eligible For Renewal” might initially raise an eyebrow, but given the modification date in 2025, it likely refers to a specific registrar renewal process rather than an imminent domain expiry, as domain renewals typically happen well in advance. The presence of DNS records and SSL certificates (267 certs found on crt.sh) further indicates a professionally managed website, ensuring secure browsing and transactions. The site is powered by Shopify, a widely trusted e-commerce platform, which inherently provides a secure framework for online shopping. Is Ozmobiles.com.au Legit?

In summary, najaf.com.au appears to be a legitimate, customer-focused business with a strong online presence and a clear commitment to quality and transparency. While no website is entirely flawless, the overwhelming evidence suggests a highly trustworthy platform for purchasing handmade rugs.

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Overall Review Summary:

  • Legitimacy: Appears highly legitimate.
  • Transparency: High transparency with physical address, contact details, and owner’s background.
  • Customer Feedback: Over 200 five-star reviews with detailed testimonials.
  • Product Range: Extensive and clearly categorised rug collections.
  • Shipping: Offers Free Shipping Australia Wide.
  • Website Security: Powered by Shopify, SSL certificate present.
  • Trust Signals: Physical store, ABN, direct customer service, personal narrative.
  • WHOIS Data: Confirms owner and ABN, with recent domain activity.

Best Alternatives for Home Decor & Furnishings:

Given that Najaf.com.au specialises in handmade rugs and textiles, the alternatives listed below focus on other ethical, non-edible home decor and furnishing options available in Australia or globally, maintaining a high standard of quality and ethical sourcing where applicable.

  • Adairs Ozmobiles.com.au Alternatives

    • Key Features: Wide range of bedding, linen, homewares, and furniture. Known for quality and stylish designs. Regularly offers sales and loyalty programs.
    • Average Price: Mid to high-range, depending on product category.
    • Pros: Extensive product selection, frequent promotions, strong brand recognition in Australia, good customer service.
    • Cons: Can be pricey without sales, some items might lean towards mass production.
  • Bed Bath N’ Table

    • Key Features: Specialises in bed linen, bath towels, homewares, and outdoor living products. Focuses on seasonal collections and quality materials.
    • Average Price: Mid-range.
    • Pros: Good variety of everyday essentials and decorative items, reliable quality, often has good seasonal sales.
    • Cons: Less emphasis on unique, handcrafted items compared to specialty stores.
  • Freedom

    • Key Features: Offers furniture, homewares, and outdoor living solutions. Known for contemporary designs and complete home furnishing solutions.
    • Average Price: Mid to high-range for furniture; homewares are varied.
    • Pros: Comprehensive range for entire home, stylish designs, physical showrooms for viewing products.
    • Cons: Delivery fees can be significant for larger items, longer lead times for custom or out-of-stock furniture.
  • Pillow Talk

    • Key Features: Focuses on bedding, cushions, home decor, and gifts. A good option for everyday comfort and decorative touches.
    • Average Price: Affordable to mid-range.
    • Pros: Accessible pricing, good for basics and quick home updates, frequent sales.
    • Cons: Less focus on high-end or unique artisan products.
  • Temple & Webster

    • Key Features: An online-only retailer offering a vast selection of furniture, homewares, and decor. Known for competitive pricing and frequent sales events.
    • Average Price: Varied, from affordable to premium.
    • Pros: Huge catalogue, often has good deals, convenient online shopping experience.
    • Cons: No physical store to view items, reliance on online images for product assessment.
  • IKEA Australia Electricalsuppliesaustralia.com.au Review

    • Key Features: Renowned for flat-pack furniture, functional homewares, and affordable design. Offers solutions for every room in the house.
    • Average Price: Generally affordable.
    • Pros: Excellent value, practical designs, extensive range, strong focus on sustainability.
    • Cons: Assembly required for most furniture, can be very busy in stores, designs might be less unique.
  • Zanui

    • Key Features: Online retailer for furniture and homewares, often featuring modern and designer pieces.
    • Average Price: Mid to high-range.
    • Pros: Curated collection of stylish items, good for contemporary aesthetics, often has sales.
    • Cons: Online-only, delivery costs can add up for larger items.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on our research and information provided by the company. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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