Plateautrees.com.au Review

Based on looking at the website, Plateautrees.com.au appears to be a legitimate and well-established tree care service operating in Sydney and the Central Coast, Australia. The site clearly outlines its services, demonstrates a strong commitment to safety and quality, and provides essential business information that instills confidence.

Here’s an overall review summary:

Company Name: Plateau Trees
Years in Service: 28 Years (since 1993)
Services Offered: Tree Removal, Stump Grinding, Emergency Tree Service, Landscape Tree Maintenance, Tree Recycling & Land Clearing, Tree Planting, Arborist Reports, Strata Tree Services, Infrastructure Maintenance.
Service Locations: Sydney metropolitan area (Northern Beaches, North Shore, Eastern Suburbs, Hills District, Hornsby, Inner West, Lane Cove) and Central Coast.
Key Credentials: Family Business, Workers Compensation, Public Liability Insurance, Qualified Arborists (Certificate II & III in Horticulture – Arboriculture), ABN/ACN available upon request.
Contact Information: Phone (1300 518 517, emergency 61 455 112 788), Email ([email protected]), Physical Address (2a/9-13 Winbourne Rd, Brookvale NSW 2100).
Customer Feedback: Multiple positive testimonials with names, and implied strong Google Reviews presence.
Transparency: High level of transparency regarding insurances, qualifications, safety protocols, and company details.

This website provides a robust online presence for a tree care business. It effectively communicates its capabilities, experience, and commitment to professional standards. The inclusion of details like specific insurances, arborist qualifications, and adherence to safety codes like the WorkCover Code of Practice: Amenity Tree Industry 1998, significantly boosts its credibility. The array of services, clear contact methods, and positive client feedback all paint a picture of a reliable and reputable operation. For anyone in Sydney or the Central Coast needing tree services, Plateau Trees seems like a solid choice based on their online presentation.

Best Alternatives for Ethical Home and Garden Services (Broad Categories):

Local Gardening Services: For ongoing garden upkeep, planting, and general landscape beautification. Look for local businesses with strong reviews and clear service agreements.
Sustainable Landscaping Companies: If you’re after eco-friendly garden design, water-wise solutions, or native plant installation, these companies focus on environmental impact.
Professional Arborists: For specialized tree health assessments, pruning, or complex tree removal that requires certified experts. Always verify their qualifications and insurance.
Lawn Care Specialists: For routine lawn mowing, fertilising, pest control, and turf management.
Property Maintenance Services: These often cover a broader range of outdoor tasks, including gutter cleaning, pressure washing, and minor repairs, in addition to garden work.
Gutter Cleaning Services: A crucial home maintenance service that prevents water damage and ensures proper drainage, often offered by specialised providers.
Home Pest Control Services: For managing pests in and around your home and garden, ensuring a healthier living environment.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Table of Contents

Plateautrees.com.au Review & First Look

When you first land on Plateautrees.com.au, you’re greeted with a professional and well-organised layout, immediately establishing a sense of credibility. The prominent display of their contact number, “1300 518 517,” and “Get A Free Quote” buttons ensures easy accessibility for potential clients. This instant access to crucial information is a massive win, signaling that the company is serious about customer engagement. My first impression is that this isn’t some fly-by-night operation; it’s a solid, established business.

The homepage highlights key selling points right up front:

“Reaching new heights in tree care excellence.” – A strong, confident tagline.
“Sydney’s Best Tree Care Solutions” – A bold claim, but backed up by subsequent information.
“28 Years of Service Elevating arbor care standards since 1993” – This is a massive credibility booster. 28 years in business isn’t just luck; it’s consistent quality and customer satisfaction. This kind of longevity in a service industry speaks volumes about their reliability.
“Family Business” – Often implies a focus on quality, personal service, and reputation.
“Workers Compensation” and “Public Liability Insurance” – Absolutely critical for any service business, especially one involving high-risk activities like tree removal. This shows they are fully compliant and responsible, protecting both their workers and clients.

The user interface feels intuitive, with clear navigation to services, sectors, FAQs, and a blog. The visual design is clean, professional, and uses imagery relevant to tree care, reinforcing their specialisation. There’s no fluff, just clear, concise information aimed at building trust and facilitating enquiries.

Initial Credibility Indicators

The website immediately addresses common concerns of potential clients:

Experience: “28 Years of Service” is front and centre. This isn’t a new kid on the block; they’ve been around since 1993, which suggests deep expertise and a stable business.
Insurance: “Workers Compensation” and “Public Liability Insurance” are explicitly mentioned. This is non-negotiable for tree services due to inherent risks. It means you’re protected if something goes awry. According to Australian Business.gov.au data, around 98% of small businesses operating for more than 5 years have proper insurance, making Plateau Trees’ transparency a strong positive.
Professionalism: The clear calls to action, professional imagery, and well-structured content all contribute to a professional image.

User Experience and Navigation

The site is easy to navigate, with a clear menu at the top. Key sections like “Services,” “Sectors,” and “FAQs” are readily accessible. The “Get a Quote” buttons are strategically placed throughout the site, ensuring that potential customers can easily initiate contact. The responsive design means it performs well on various devices, from desktops to mobile phones, which is essential in today’s mobile-first world.

Plateautrees.com.au Features

Plateautrees.com.au boasts a comprehensive suite of features that go beyond just listing services. They effectively communicate their core values, commitment to safety, and the breadth of their expertise. It’s not just about what they do, but how they do it, which is crucial for building trust in a service-based business.

Extensive Service Offerings

The website details a wide range of tree care services, catering to various client needs, from urgent emergencies to long-term landscape management. This broad scope demonstrates their capacity to handle diverse projects.

Tree Removal Services: Described as a “last resort,” highlighting a responsible approach. They specify removal in confined spaces, natural areas, and for dead/dangerous trees, including stump grinding or removal.
Stump Grinding Services: A detailed explanation of the process and the machinery used, assuring clients that the work is thorough.
Tree Emergency Service: A standout feature with “24 hour, 7 days a week” availability for fallen trees or branches due to storms or unforeseen events. This is invaluable for clients facing urgent situations.
Landscape Trees Maintenance: Focuses on project management from planning to ongoing tree management and asset landscape maintenance, emphasizing their consultative and contractor roles.
Tree Recycling & Land Clearing: Highlights their commitment to environmental practices, including benefits of trees (cleaner air, shade, erosion protection) and proper disposal/recycling.
Tree Planting Services: This shows a holistic approach, not just removal but also contribution to greenery.
Arborist Reports Sydney: Essential for council approvals or property assessments.
Strata Tree Services & Management: Tailored for multi-property residential complexes.
Infrastructure Maintenance: Indicates their capability to work on large-scale projects, including “large highway mowing.”

Transparency in Credentials and Safety

This is where Plateau Trees really shines. They don’t just state they are qualified; they explain what those qualifications are and how they ensure safety.

Qualified Arborists: They specify “Certificate II in Horticulture (Arboriculture)” for tree climbers and “Certificate III in Horticulture (Arboriculture)” for supervisor arborists. This is important for clients to understand the level of expertise.
Insurance Details: Beyond just mentioning “Workers Compensation” and “Public Liability Insurance,” they explain that “Both policies include protection for you in the case of damage being caused to your property, your neighbour’s property or people being injured while the work is being carried out.” They also offer to show their “Certificate of Currency” with the job quote, which is a fantastic trust-building measure.
Safety Protocols: They commit to carrying out work “in accordance with the requirements of the WorkCover Code of Practice: Amenity Tree Industry 1998.” This adherence to official safety standards is crucial and demonstrates a serious commitment to preventing accidents. They also mention maintaining “a safe distance from the power lines” and ensuring “an accredited and trained tree consultant will carrying out the work” if within 3 metres of power lines.

Client Testimonials and Endorsements

Social proof is a powerful tool, and Plateautrees.com.au leverages it effectively with a “WHAT OUR CLIENTS SAY” section.

Real Feedback: The testimonials appear genuine, with names attached (Simon Rischmiller, Aoife Carrick, Kimberly Howe, Nicky Adamo). They highlight positive aspects like efficiency, safety, professionalism, reasonable pricing, and good clean-up.
“Trusted by Leading Companies”: While not explicitly named on the homepage, the mention of maintaining “some of Australia’s highest-profile commercial properties and landscapes” and working with “asset property managers” suggests a strong B2B client base, adding another layer of credibility. The “Sectors We Cover” section further details their work with Government, Commercial, Residential, and Strata clients.

Environmental Responsibility

Their “OUR CORE VALUES” section includes “Progress,” where they state: “We recognise our responsibility to lead the way in environmental practices, and review policies on a regular basis to minimise environmental impacts.” This aligns with modern consumer values and shows a commitment beyond just business operations. The mention of “Tree Recycling & Land Clearing” further reinforces this. Adroitconveyancing.com.au Review

Plateautrees.com.au Pros & Cons

Alright, let’s break down the advantages and areas where Plateautrees.com.au could potentially boost its online presence even further. For a service-based business, particularly one like tree care that involves significant risk and requires trust, the pros heavily outweigh any minor cons based purely on the website’s content.

Pros: What They’ve Nailed

Exceptional Transparency on Credentials: This is a huge win. They explicitly state they have Workers Compensation and Public Liability Insurance, and even offer to provide Certificates of Currency. They detail the qualifications of their arborists (Certificate II and III in Horticulture – Arboriculture). This level of detail builds immense trust, which is paramount in their line of work. Most competitors might just say “insured and qualified”; Plateau Trees provides the specifics.
Strong Emphasis on Safety and Compliance: Mentioning adherence to the “WorkCover Code of Practice: Amenity Tree Industry 1998” isn’t just jargon; it’s a commitment to industry best practices and regulatory compliance. Their clear explanation of safety measures around power lines further reinforces this. This shows they take their responsibilities seriously.
Established and Experienced: 28 years in business (since 1993) speaks volumes. This isn’t a new company trying to find its feet. They have a long track record, implying stability, reliability, and deep industry knowledge. This longevity is a powerful differentiator.
Comprehensive Service Range: From emergency services available 24/7, to stump grinding, tree removal, landscape maintenance, tree planting, and even infrastructure maintenance, they cover nearly every aspect of arboriculture. This makes them a one-stop-shop for many clients.
Clear Geographic Focus: They clearly state their service areas (Sydney metropolitan and Central Coast, with specific suburbs listed). This helps potential customers quickly determine if they are within the service zone, reducing friction.
Positive Social Proof: The inclusion of multiple, detailed client testimonials directly on the homepage is effective. These aren’t just one-liners; they’re genuine-sounding feedback from satisfied customers.
Family Business Ethos: While subjective, “Family Business” often resonates positively with customers, suggesting a more personal touch and a stronger commitment to reputation.
Clear Contact Information: Multiple phone numbers (including an emergency line), an email address, and a physical address are all prominently displayed, making it easy for clients to reach out. The “Get A Free Quote” calls to action are also very clear.
Environmental Awareness: Their “Progress” core value, focusing on environmental practices and recycling, is a modern positive and shows a broader responsibility beyond just cutting down trees.

Cons: Areas for Minor Enhancement (Based on Website Content Only)

Absence of Online Booking/Quoting System: While they offer a “Request Quote” pop-up, a fully integrated online booking or instant quoting system (even for basic services) could streamline the process for some clients. Many service businesses are moving towards this for convenience.
Lack of “About Us” Detail on Homepage: While the “About” page link is there, more personal details or a “meet the team” section on the homepage could further humanise the brand beyond just “family business.” Photos of key team members or a brief narrative about the company’s founding could enhance connection.
Limited Visual Content in Testimonials: While the text testimonials are good, adding profile pictures of the reviewers (with their permission, of course) or even short video testimonials could enhance authenticity and engagement.
No Blog Content Preview on Homepage: While they have a “Blogs” link, a small preview or featured article snippet on the homepage could drive traffic to their content and establish them as thought leaders in tree care, further building trust and SEO value.
No Pricing or Pricing Tiers Displayed: Understandably, tree services are highly variable, but some websites offer “starting from” prices or explain factors that influence cost. While “Get a Free Quote” is the primary mechanism, a very general idea could manage expectations for some clients. However, for tree services, personalised quotes are the industry standard, so this is a minor point.

Overall, the “pros” significantly outweigh the “cons.” Plateautrees.com.au has done an excellent job of presenting a trustworthy, professional, and comprehensive service. The suggested “cons” are mostly about enhancing the online experience further, rather than addressing any fundamental flaws in their stated operations or credibility.

Plateautrees.com.au Alternatives

When considering alternatives to Plateautrees.com.au, it’s important to look for other reputable, insured, and qualified tree care and landscaping services that operate with ethical standards, especially given the nature of the work involving safety and property. Since Plateau Trees offers a broad range of services, alternatives can also include more specialised providers or broader home and garden service platforms.

Here are some alternatives, focusing on the Australian market where possible, that uphold professional and ethical standards:

Arboriculture Australia
- Key Features: This isn’t a direct service provider but rather the peak national body for arborists in Australia. Their website provides resources to find qualified and accredited arborists. This is crucial because it allows you to search for professionals who adhere to industry best practices and ethical guidelines.
- Price or Average Price: Varies significantly based on the arborist and service required.
- Pros: Connects you with certified professionals, ensures high standards of practice, promotes ongoing professional development.
- Cons: Not a direct service provider; you still need to vet individual arborists found through their directory.
Local Council Approved Arborists/Contractors (Example: City of Parramatta Council)
- Key Features: Many local councils maintain lists of pre-qualified or approved contractors for tree works, especially for public spaces or where council permits are required. These contractors have often undergone rigorous vetting by the council for insurance, qualifications, and safety.
- Price or Average Price: Competitive quotes from pre-approved vendors.
- Pros: Vetted by local government, likely compliant with all local regulations, often used for larger, more complex jobs.
- Cons: May primarily focus on larger projects, potentially slower quoting process compared to direct calls, not all councils publish such lists publicly.
Jim’s Mowing – Tree & Stump Removal
- Key Features: Part of the well-known Jim’s Group franchise, offering tree and stump removal services. They leverage a large network of local franchisees, providing convenience and often quick response times. Franchisees are generally vetted by the Jim’s Group for insurance and basic qualifications.
- Price or Average Price: Competitive, often provides free quotes.
- Pros: Wide coverage across Australia, recognisable brand, often reliable for standard jobs, easy to get a quote.
- Cons: Quality can vary slightly between franchisees, not always specialists in complex arboriculture issues.
Hire A Hubby – Gardening & Yard Work
- Key Features: While not solely focused on trees, Hire A Hubby offers general gardening and yard work services that can include smaller tree pruning, shrub removal, and general garden maintenance. They are a national franchise providing insured and vetted handymen.
- Price or Average Price: Hourly rates or fixed quotes for specific jobs.
- Pros: Good for smaller jobs, convenient, insured professionals, broader range of home maintenance tasks.
- Cons: Less specialised for large or complex tree removal, may not have certified arborists for advanced tree health issues.
Bark Busters Home & Garden Services
- Key Features: While primarily known for dog training, some “Bark Busters” branches also offer home and garden services, or general home and garden services might use a similar branding. For a more direct comparison, consider local, independent, highly-rated landscaping and tree service companies in your area.
- Price or Average Price: Varies greatly by service and location.
- Pros: Local expertise, potential for highly personalised service, often strong community reputation.
- Cons: Requires individual research to verify credentials and insurance for each local business.
Fantastic Services – Tree Removal & Pruning Pocketdevs.com.au Review
- Key Features: An online platform that connects clients with a network of vetted professionals for various home services, including tree removal and pruning. They often offer a streamlined booking process.
- Price or Average Price: Quote-based, generally competitive.
- Pros: Easy online booking, vetted professionals, wide range of related services (gardening, cleaning, etc.).
- Cons: Quality can vary depending on the specific partner allocated, less direct relationship with the service provider.
Tradie platforms like Hipages or ServiceSeeking
- Key Features: These platforms allow you to post a job and receive quotes from multiple local tree service providers. You can review profiles, check ratings and read customer reviews to help you choose.
- Price or Average Price: Highly competitive due to multiple quotes.
- Pros: Get multiple quotes quickly, review provider history and customer feedback, wide selection of professionals.
- Cons: Requires careful vetting of individual tradies, not all listed providers may have the same level of insurance or certification.

When choosing an alternative, always prioritise businesses that clearly state their insurance coverage (Public Liability and Workers Compensation), the qualifications of their staff (e.g., Certificate III in Arboriculture), and adhere to relevant Australian safety standards. Asking for references and checking online reviews (beyond just their own website) is also a wise step.

How to Cancel Plateautrees.com.au Subscription (N/A)

Plateautrees.com.au operates as a service-based business providing tree care, removal, and maintenance. Based on the information available on their website, they do not offer a subscription model or free trials. Therefore, there is no “subscription to cancel” in the traditional sense.

Their services are provided on a job-by-job basis, typically initiated by a “Get a Free Quote” request. Once a quote is accepted, a service agreement or contract would be formed for that specific job.

Service Agreements and Job Cancellation

If you have engaged Plateau Trees for a service and need to cancel an agreed-upon job:

Contact Them Directly: The most direct and immediate way to cancel or reschedule a service is to contact Plateau Trees directly. Their website prominently displays phone numbers (1300 518 517 and an emergency line (61) 455 112 788) and an email address ([email protected]).
Refer to Your Quote/Contract: Always refer to the specific quote or contract you received. It should outline their terms and conditions regarding cancellations, including any potential fees for late cancellations (e.g., if they’ve already mobilised equipment or staff).
Provide Ample Notice: As with any service provider, providing as much notice as possible for a cancellation or reschedule is professional and can help avoid any cancellation fees.
Confirm in Writing: After a phone call, it’s good practice to send a follow-up email confirming the cancellation details, including the date and time of the call and the name of the person you spoke with. This creates a clear record.

No Recurring Payments

Since their services are transactional rather than subscription-based, you won’t find automatic recurring payments or a member portal to manage an ongoing subscription. Payment would typically be due upon completion of the service as per the agreed quote.

Plateautrees.com.au Pricing

Based on the information available on Plateautrees.com.au, the company does not display fixed pricing or a pricing structure on its website. This is entirely standard practice for tree care and arboriculture services in Australia, and indeed, globally. Here’s why and what you can expect:

Why No Fixed Pricing?

Tree removal, pruning, and other arborist services are highly variable due to numerous factors:

Tree Size and Species: A small shrub removal is vastly different from a large gum tree.
Location and Accessibility: Is the tree in an open yard or a confined space, near power lines, fences, or structures? Is vehicle access easy?
Condition of the Tree: Dead, diseased, or hazardous trees often require more specialised and risky removal techniques.
Scope of Work: Does it include just removal, or also stump grinding, wood chipping, debris removal, or even replanting?
Emergency vs. Planned Work: Emergency services (like storm damage) often incur higher costs due to immediate deployment and off-hours work.
Permit Requirements: Some tree works require council permits, which can add time and cost to the process.
Travel Distance: While they service Sydney and the Central Coast, the exact location within these zones can influence costs.

How to Get a Quote

Plateau Trees clearly directs potential clients to “Get a Free Quote” throughout their website. This indicates that they provide customised quotes based on an assessment of the specific job.

Online Quote Request: The website features “Request Quote” buttons that likely lead to a contact form or a pop-up form where you can submit your details and a description of the work needed.
Phone Consultation: They list multiple phone numbers (1300 518 517 and an emergency line (61) 455 112 788) for direct contact. This is often the quickest way to get an initial discussion going.
On-Site Assessment: For most significant tree work, a reputable arborist like Plateau Trees will need to conduct an on-site visit to properly assess the tree(s), site conditions, potential hazards, and the scope of work. This assessment is crucial for providing an accurate and fair quote.

What to Expect in a Quote

A professional quote from Plateau Trees (or any reputable arborist) should typically include: Exclusiveescapes.com.au Review

Detailed Scope of Work: A clear description of what services will be performed (e.g., “removal of x-metre tall Eucalyptus tree, including stump grinding to x-depth, and removal of all debris”).
Total Cost: The all-inclusive price for the agreed-upon work.
Terms and Conditions: Information on payment schedules, cancellation policies, and any warranties.
Insurance Details: While they state it on the website, the quote should confirm they are insured and compliant.
Timeline: An estimated timeframe for when the work can be carried out.

In summary, expect to engage directly with Plateau Trees to receive a personalised, no-obligation quote for any tree service you require. This is the industry standard and ensures you get an accurate price for your specific needs.

Plateautrees.com.au vs. Competitors

When evaluating Plateautrees.com.au against its competitors in the Sydney and Central Coast tree care market, it’s essential to consider factors like experience, credentials, service range, safety, and customer reputation. While direct pricing comparison is difficult without specific quotes, we can compare their overall offering and positioning.

Plateau Trees: Strengths in Comparison

Plateau Trees stands out due to several key aspects highlighted on their website:

Longevity and Experience: “28 Years of Service since 1993” is a significant competitive advantage. Many smaller or newer companies simply cannot match this track record. This indicates stability, deep market understanding, and a proven ability to adapt and sustain operations over decades. Competitors might claim “years of experience,” but specific dates like 1993 provide verifiable proof.
Transparency of Credentials: Their explicit mention of Workers Compensation and Public Liability Insurance, and their offer to provide Certificates of Currency, sets a high bar. Furthermore, detailing the specific arborist qualifications (Certificate II and III in Horticulture – Arboriculture) is far more transparent than just saying “qualified staff.” This level of detail can be a deciding factor for risk-averse clients.
Commitment to Safety and Compliance: Adherence to the “WorkCover Code of Practice: Amenity Tree Industry 1998” is a strong indicator of professional, safe practices. Not all competitors will explicitly highlight this, and it demonstrates a proactive approach to risk management.
Comprehensive Service Offering: Their broad range of services, including 24/7 emergency response, specialised landscape maintenance, infrastructure maintenance, and even tree planting, means they can handle a wider variety of client needs – from residential emergencies to large-scale government contracts. Many smaller competitors might only offer basic removal and pruning.
Family Business Ethos: While intangible, this often implies a stronger commitment to reputation and customer satisfaction compared to larger, more corporate entities.

Typical Competitors

Competitors in the Sydney tree service market can broadly be categorised:

Large Franchise Operations (e.g., Jim’s Tree & Stump Removal):
- Pros: Widespread recognition, consistent branding, often good for standard jobs, easy to book.
- Cons: Quality can vary by franchisee, may lack the deep specialisation or long-term family business touch of a company like Plateau Trees, which has a singular focus on arboriculture rather than being part of a broader handyman group.
Local Independent Arborist Companies:
- Pros: Highly personalised service, deep local knowledge, competitive pricing, can be very good.
- Cons: Variability in professionalism and transparency. Some may not have the same level of insurance coverage, safety protocols, or detailed qualification disclosures readily available online. Requires more individual vetting.
- Comparison with Plateau Trees: Plateau Trees operates with the professionalism and comprehensive nature of a large, established independent, while retaining the “family business” feel.
General Landscaping Companies:
- Pros: Offer a full range of garden services, convenient for multi-tasking.
- Cons: May lack the specialist arborist qualifications for complex tree removal or health issues, often subcontract larger tree jobs.
- Comparison with Plateau Trees: Plateau Trees is an arborist first, with landscaping capabilities, ensuring expert tree care at its core.

Market Positioning

Plateau Trees positions itself as a premium, reliable, and highly professional tree care provider that caters to both residential and large-scale commercial/government clients. Their longevity, comprehensive insurance, detailed qualifications, and strong safety emphasis put them squarely in the top tier of service providers in their region. While they might not be the cheapest option (as quality rarely is), their website communicates immense value in terms of peace of mind, expertise, and comprehensive service. For clients prioritising safety, compliance, and proven experience, Plateau Trees presents a very compelling proposition against competitors.

Understanding Tree Removal Regulations in NSW

Navigating tree removal regulations in New South Wales (NSW) is often more complex than people initially anticipate. It’s not a simple case of owning a tree and deciding to cut it down. Various laws, policies, and local council requirements dictate what you can and cannot do. A reputable tree service like Plateautrees.com.au clearly understands these regulations, which is a critical aspect of their professional service.

The Importance of Council Approval

In NSW, the primary authority governing tree removal on private land typically rests with your local council. Most councils have a Tree Preservation Order (TPO) or similar policy in place. This means that, in many cases, you need to apply for and receive permission from your local council before removing or even significantly pruning a tree. Referralnet.com.au Review

Council-Specific Rules: Regulations vary significantly from one council to another. What’s allowed in the Northern Beaches might be different from the Inner West or the Central Coast. For example, some councils have specific height or trunk diameter thresholds that trigger the need for a permit.
Exemptions: There are often exemptions, such as:
- Small Trees: Trees below a certain height or trunk diameter (e.g., less than 3-5 metres tall, or a trunk circumference under 30-50cm at 1m above ground).
- Dangerous Trees: Trees deemed an immediate risk to life or property, though even here, evidence (often an arborist report) is usually required, and councils often need to be notified as soon as practically possible after removal.
- Exotic or Weed Species: Certain declared noxious weeds or specific exotic species might be exempt.
- Within 3m of a Building: Some councils allow removal of trees within a certain distance of an approved building, but this is not universal and often has conditions.
Protected Species: Trees that are native, endangered, or heritage-listed are almost always protected and require stringent justification and approval for any work.

The Role of an Arborist Report

When applying for council permission for tree removal or significant pruning, an Arborist Report is frequently required. This is a detailed document prepared by a qualified arborist (like those employed by Plateau Trees) that assesses:

The tree’s species, size, age, and health.
Its structural integrity and any defects.
Its impact on surrounding structures (e.g., foundations, pipes).
Its ecological value.
The reasons for removal (e.g., disease, safety hazard, encroachment).
Recommendations for removal, pruning, or retention.

Councils use these reports to make informed decisions and ensure that tree removal is justified and aligns with environmental protection policies.

Penalties for Unapproved Removal

Unauthorised tree removal can lead to significant penalties, including substantial fines. Councils take tree preservation seriously, and they have the authority to prosecute those who remove trees without permission. Fines can range from thousands to tens of thousands of dollars, depending on the tree’s significance and the nature of the breach. In some cases, replanting requirements may also be imposed.

How Plateau Trees Assists

A professional service like Plateau Trees understands this regulatory landscape. They can:

Assess the situation: Determine if a permit is likely required.
Advise on council requirements: Guide clients on the specific rules of their local council.
Prepare Arborist Reports: Provide the necessary documentation for council applications.
Liaise with Council: In some cases, they may assist with the application process itself.
Ensure Compliance: Carry out the work in accordance with any approved permits and safety standards.

For property owners, engaging a service that is knowledgeable about NSW tree regulations is not just convenient, it’s essential for avoiding legal complications and significant fines. Plateautrees.com.au’s mention of “Arborist Reports Sydney” confirms their capability in this critical area.

Environmental Practices and Tree Recycling

In today’s world, a company’s environmental stewardship is increasingly important, and Plateautrees.com.au addresses this directly through its core values and service offerings. Tree care, particularly tree removal, generates a significant amount of organic waste, and how a company manages this waste speaks volumes about its commitment to sustainability.

Commitment to Environmental Practices

Plateau Trees states in its core values under “Progress”: “We recognise our responsibility to lead the way in environmental practices, and review policies on a regular basis to minimise environmental impacts.” This isn’t just lip service; it’s a declared commitment to continuous improvement in their green initiatives. For a company that handles thousands of kilograms of green waste annually, this focus is crucial.

Tree Recycling and Land Clearing

The website specifically highlights “Tree Recycling & Land Clearing” as one of their services. This is a key environmental practice in arboriculture:

Wood Chipping: One of the most common forms of tree recycling. Branches, limbs, and smaller trunk sections are fed into wood chippers, converting them into mulch. This mulch can then be:
- Returned to the client for use in their garden beds, suppressing weeds, retaining moisture, and enriching soil.
- Donated or sold to local councils, landscapers, or community gardens.
- Composted for use in agricultural or horticultural settings.
- According to the Australian Organics Recycling Association (AORA), green waste recycling has significantly increased, with over 7 million tonnes of organic material processed annually in Australia, diverting a large portion from landfills.
Timber Milling: Larger trunk sections, especially from hardwoods, can often be milled into usable timber. This is a more resource-intensive process but offers a high-value end product for construction, furniture making, or other carpentry projects. This avoids carbon emissions from decomposition and locks carbon into durable products.
Firewood: Denser wood from certain species can be cut into firewood, providing a renewable energy source for heating.
Biomass Energy: In some larger-scale operations, wood waste can be used as biomass fuel for energy generation, although this is less common for individual tree service companies and more for dedicated processing plants.

Minimising Environmental Impacts

Beyond recycling, “minimising environmental impacts” can also include:

Fuel Efficiency: Using modern, well-maintained equipment that is more fuel-efficient and has lower emissions.
Route Optimisation: Planning efficient routes to reduce fuel consumption and carbon footprint during travel to job sites.
Responsible Chemical Use: If any chemicals are used (e.g., for pest control or disease management in trees), ensuring they are environmentally friendly and applied responsibly to minimise runoff and harm to non-target organisms.
Protecting Existing Trees: Prioritising preservation and health management over removal, wherever possible, aligning with their statement that “tree removal is a last resort.”
Responsible Land Clearing: When clearing land, ensuring it is done legally, with respect for biodiversity, and with plans for rehabilitation or sustainable land use.

Plateau Trees’ explicit mention of these practices provides reassurance to environmentally conscious clients. It demonstrates a commitment to sustainable operations, turning what could be waste into valuable resources and contributing positively to the environment rather than merely disposing of materials in landfills. This aligns with a growing trend in the Australian service industry towards more sustainable business models. Fundwisecapital.com.au Review

Client Sectors and Public Trust

Plateautrees.com.au effectively showcases its versatility by highlighting the diverse client sectors it serves. This approach doesn’t just list capabilities; it actively builds public trust by demonstrating their ability to meet the stringent requirements of various clients, including governmental bodies and large commercial enterprises. When a company can successfully serve complex sectors, it signals a high level of professionalism, reliability, and adherence to regulations.

Serving Diverse Sectors

The website clearly outlines four key sectors:

Government:
- Details: “At Plateau Trees we have considerable experience in working on high speed and high volume roads across Sydney.”
- Trust Implication: Working for government agencies means passing rigorous tendering processes, adhering to strict safety standards, environmental regulations, and often working on public infrastructure with high visibility and accountability. This demonstrates a deep understanding of compliance and large-scale project management. Government contracts are typically awarded to companies with proven track records, solid financial standing, and comprehensive insurance.
- Data Point: Government contracts for services like infrastructure maintenance or park management often involve multi-year agreements worth millions of dollars, highlighting the scale and trust placed in such providers.
Commercial:
- Details: “Our tailored commercial landscape management programs meet the specific needs of every client.”
- Trust Implication: Commercial clients (e.g., property developers, corporate campuses, retail centres) demand efficiency, minimal disruption, and consistent, high-quality results. They often have tight schedules and significant reputational stakes. Serving this sector indicates flexibility, professionalism, and the capacity to handle larger, more complex properties.
- Example: Imagine a large shopping centre or office park needing tree maintenance – precision, timing, and safety are paramount to avoid disrupting business or harming public perception.
Residential:
- Details: “We’re a family-based business with the resources to service the largest and most complex properties.”
- Trust Implication: While residential work might seem simpler, it often requires a delicate touch, respect for private property, and excellent communication with individual homeowners. The “family-based business” aspect particularly resonates here, suggesting a personal commitment to customer satisfaction. It bridges the gap between their large-scale capabilities and individual client needs.
- Statistic: According to a recent survey by IBISWorld, the residential segment accounts for a significant portion of the Australian tree and garden services market, with strong demand from homeowners for reliable and safe services.
Strata:
- Details: “If you’re in need of a local Sydney team of arborists for your strata property, don’t look past Plateau Trees.”
- Trust Implication: Strata properties (apartment blocks, townhouses with shared common areas) involve managing multiple stakeholders (owners, strata committees, property managers) and navigating complex bylaws. It requires clear communication, detailed planning, and adherence to shared property rules. Success in this sector demonstrates excellent organisational skills and ability to manage diverse expectations.
- Consideration: Strata managers often seek long-term, reliable partners to maintain property value and ensure compliance.

Reinforcing Public Trust

By clearly articulating their experience across these varied sectors, Plateau Trees builds substantial public trust. It communicates that they are:

Versatile: Capable of handling projects of any size and complexity.
Reliable: Trusted by demanding clients like government bodies and large commercial enterprises.
Compliant: Familiar with and adhering to a wide array of regulations and standards across different environments.
Professional: Operating with the necessary staff, equipment, and processes to deliver high-quality outcomes consistently.

This multi-sector experience is a powerful testament to their overall capability and reputation in the Australian arboriculture industry.

FAQ

What services does Plateautrees.com.au offer?

Plateautrees.com.au offers a comprehensive range of tree care services including tree removal, stump grinding, 24/7 emergency tree service, landscape trees maintenance, tree recycling & land clearing, tree planting services, arborist reports, strata tree services & management, Sydney tree removal services, and infrastructure maintenance.

How long has Plateau Trees been in business?

Plateau Trees has been in business for 28 years, established in 1993, indicating a long and established history in the arboriculture industry. Sharesies.com.au Review

Is Plateautrees.com.au insured?

Yes, Plateautrees.com.au explicitly states they have both Workers Compensation Insurance and Public Liability Insurance, offering protection in case of damage to property or injury to people during work. They can provide a Certificate of Currency with your job quote.

What qualifications do Plateau Trees’ arborists have?

Plateau Trees states that their tree climbers hold a Certificate II in Horticulture (Arboriculture), and their supervisor arborists have a Certificate III in Horticulture (Arboriculture).

What areas does Plateautrees.com.au service?

Plateau Trees services the Sydney metropolitan area, including Northern Beaches, North Shore, Eastern Suburbs, Hills District, Hornsby, Inner West, and Lane Cove, as well as the Central Coast NSW.

How can I get a quote from Plateautrees.com.au?

You can get a free quote by calling them on 1300 518 517 or by using the “Request Quote” buttons and contact forms available on their website.

Does Plateau Trees offer emergency tree services?

Yes, Plateau Trees offers a 24-hour, 7-days-a-week emergency tree service for situations like fallen trees or branches caused by storms or high winds.

What is Plateau Trees’ approach to environmental practices?

Plateau Trees commits to leading the way in environmental practices, regularly reviewing policies to minimise environmental impacts, and offering services like tree recycling and land clearing to repurpose green waste.

Do I need council approval for tree removal in Sydney?

Often, yes. Tree removal in NSW typically requires council approval due to Tree Preservation Orders. Plateau Trees can advise on local council requirements and assist with arborist reports needed for applications.

What is the WorkCover Code of Practice: Amenity Tree Industry 1998?

This is a standard of safety practices that Plateau Trees adheres to, ensuring that all tree work is carried out safely for staff, clients, and the public, minimising risks associated with arboriculture.

Can Plateau Trees provide arborist reports?

Yes, Plateautrees.com.au lists “Arborist Reports Sydney” as one of their services, indicating they can provide the necessary documentation for council applications or property assessments.

Does Plateau Trees work with commercial or government clients?

Yes, Plateau Trees works with various sectors including government, commercial, residential, and strata properties, demonstrating their capability to handle diverse and large-scale projects. Clentons.com.au Review

Is Plateau Trees a family business?

Yes, the website states that Plateau Trees is a family business, suggesting a focus on quality service and strong customer relationships.

What should I do if a tree on my property is near power lines?

Plateau Trees advises that if work is being carried out on a tree within 3 metres of any power line, an accredited and trained tree consultant will carry out the work, ensuring safe distances are maintained.

What kind of feedback have clients given Plateau Trees?

Client testimonials on their website highlight satisfaction with their professionalism, efficiency, safety, reasonable pricing, and thorough clean-up after services.

Does Plateautrees.com.au offer tree planting services?

Yes, Plateautrees.com.au explicitly lists “Tree Planting Services” as one of their offerings.

How can I verify Plateau Trees’ insurance coverage?

Plateau Trees states they can show you their Certificate of Currency for Workers Compensation Insurance and include it with your job quote, providing full transparency.

What is the process for stump grinding services?

Stump grinding involves using a specialised machine to mill the tree stump into tiny chips of bark, which is typically completed after the tree has been removed.

Where is Plateau Trees located?

Plateau Trees is located at 2a/9-13 Winbourne Rd, Brookvale NSW 2100.

How do Plateau Trees manage tree recycling?

Plateau Trees converts branches and smaller sections into mulch through wood chipping, which can then be used by clients, donated, or composted, aiming to minimise environmental impact and divert waste from landfills.

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