Proactiveconveyancing.com.au Review

Based on looking at the website Proactiveconveyancing.com.au, it appears to be a legitimate conveyancing firm operating in New South Wales, Australia. They clearly state their services and provide contact information. However, for a comprehensive and trustworthy online presence, especially in a field as critical as property transactions, there are some areas where the website could be significantly improved to instil greater confidence and transparency for potential clients.

Here’s an overall review summary:

• Company Name: ProActive Conveyancing
• Services Offered: Residential sales and purchases, property transfers between related parties, off-the-plan purchases, caveats/withdrawal of caveats.
• Experience Claimed: Over 20 years experience.
• Contact Information: Phone numbers, email address, physical address (PO Box and a Google Maps link to a street address).
• Online Transparency: Lacking key elements typically found on trusted professional service websites.
• Trust Signals: Minimal, relying heavily on self-proclamations of trustworthiness.
• Ethical Standing (Islamic Perspective): Conveyancing itself is permissible; however, the lack of robust transparency and detailed information raises concerns about potential gharar (uncertainty) in engagement, which is to be avoided in Islamic dealings. While the service isn’t inherently forbidden, the method of presentation could lead to unclear expectations, a concern in Islamic commercial ethics.

While ProActive Conveyancing states its dedication to efficient and superior services, the website itself doesn’t offer the depth of information one would expect from a firm handling significant financial transactions like property conveyancing. There’s a noticeable absence of specific details about their licensed conveyancers, such as their names, qualifications, or professional registration numbers, which are standard for building trust and complying with industry best practices. Furthermore, a lack of client testimonials or case studies makes it difficult to verify their claimed “excellence in customer service” and “problem-solving abilities.” For someone looking to engage a conveyancer, particularly in Australia where consumer protection is robust, a website should offer complete transparency regarding qualifications, regulatory compliance, and a clear understanding of the service process beyond general assurances. This absence of critical information can lead to gharar, or uncertainty, in the transaction, which is something to be avoided in Islamic ethical frameworks, where clarity and transparency are paramount.

Here are some alternatives for legal and professional services, focusing on ethical and transparent providers:

• LawRight
  • Key Features: Provides free legal services to individuals and community groups, focuses on access to justice. Offers referrals, legal advice, and representation.
  • Average Price: Free (pro bono services).
  • Pros: Highly ethical, focuses on community benefit, reputable.
  • Cons: Limited to specific eligibility criteria, not a general commercial conveyancing service.
• Legal Aid NSW
  • Key Features: Government-funded service providing legal help, including advice, assistance, and representation, for socially and economically disadvantaged people.
  • Average Price: Free for eligible clients; some fees for other services.
  • Pros: Highly reliable, government-backed, broad range of legal assistance.
  • Cons: Eligibility requirements apply, may not cover all commercial conveyancing needs.
• Australian Institute of Conveyancers (AIC)
  • Key Features: The peak professional body for conveyancers in Australia. Provides a directory of licensed conveyancers, professional development, and maintains industry standards.
  • Average Price: Varies based on the individual conveyancer.
  • Pros: Essential resource for finding reputable, licensed conveyancers, promotes professional standards.
  • Cons: Not a direct service provider, but a crucial starting point for ethical selection.
• Law Society of New South Wales
  • Key Features: Professional association for solicitors in NSW. Offers a “Find a Lawyer” service, professional conduct guidance, and ensures ethical practice among its members.
  • Average Price: Varies based on the individual solicitor/firm.
  • Pros: Authoritative body for legal professionals, helps locate accredited practitioners.
  • Cons: Not conveyancing-specific, but many solicitors offer conveyancing services.
• Property Exchange Australia (PEXA)
  • Key Features: Australia’s online property exchange platform. Facilitates electronic conveyancing, streamlining settlements and reducing manual errors.
  • Average Price: Fees apply per transaction, typically paid by the conveyancer/solicitor.
  • Pros: Enhances efficiency and security in property transactions, reduces paper-based risks.
  • Cons: Not a direct conveyancing service provider, but a critical tool used by conveyancers.
• Service NSW – Property & Housing
  • Key Features: Government portal offering comprehensive information and services related to property, including buying, selling, and owning property in NSW. Provides guides and links to relevant government bodies.
  • Average Price: Free information and access to government services.
  • Pros: Authoritative, reliable, central hub for property-related government services and information.
  • Cons: Not a conveyancing firm, but a vital resource for understanding the process.
• Consumer Affairs Victoria – Property and accommodation (For general conveyancing understanding, even if NSW-focused)
  • Key Features: Provides clear, accessible information on consumer rights and obligations when buying or selling property, offering general guidance applicable across states.
  • Average Price: Free information.
  • Pros: Empowers consumers with knowledge, helps in understanding the legal aspects of property transactions.
  • Cons: Victoria-specific, but the principles of consumer protection and due diligence are broadly relevant.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Proactiveconveyancing.com.au Review & First Look

When first landing on Proactiveconveyancing.com.au, the immediate impression is one of simplicity, perhaps even a bit dated. The homepage presents itself as a no-frills entry point to a conveyancing service in NSW. They lead with their claimed experience and a focus on customer service, attempting to build trust through direct statements rather than demonstrative features. While the contact information is readily available, which is a positive, the overall aesthetic and depth of content don’t immediately align with the sophisticated online presence often expected from professional legal or property services in 2024.

Initial Website Impressions and Key Information Accessibility

The website’s design is functional but lacks modern polish. Critical information, such as phone numbers and an email address, is present at the top and in the footer. They explicitly mention “over 20 years experience” and specialise in “all kinds of NSW property transactions.” However, the lack of clear navigation to detailed service descriptions, a dedicated “About Us” section with team profiles, or an FAQ section is immediately apparent. This can be a red flag for potential clients who seek thorough information before committing to a service for such a significant life event as buying or selling property.

Lack of Transparency Regarding Licensing and Regulatory Compliance

A significant omission on the Proactiveconveyancing.com.au homepage is the clear display of their conveyancer’s licence number or any direct link to their registration with the NSW Office of Fair Trading or the Australian Institute of Conveyancers. In Australia, licensed conveyancers are regulated professionals, and their licence details should be easily verifiable. For instance, the NSW Office of Fair Trading maintains a public register where these details can be checked. The absence of this information upfront means a prospective client has to actively seek out verification, which detracts from immediate trust.

Customer Testimonials and Social Proof

The website claims “excellence in customer service” and a “reputation for our professional and problem-solving abilities.” Yet, there are no visible customer testimonials, star ratings, or links to independent review platforms (apart from a Facebook link, which is common). In today’s digital age, social proof is a powerful trust signal. Businesses, especially those in service industries, typically showcase positive client feedback. The absence of this makes their claims harder to substantiate, forcing potential clients to take a leap of faith without external validation.

Proactiveconveyancing.com.au Pros & Cons

When evaluating Proactiveconveyancing.com.au, it’s important to weigh what the website offers against what it lacks, particularly from the perspective of a consumer seeking a reliable and transparent conveyancing service. Given the critical nature of property transactions, a website should build confidence, not leave questions unanswered.

Key Strengths of the Website Presentation

• Clear Contact Information: The website prominently displays phone numbers and an email address, making it easy for potential clients to get in touch. This direct accessibility is a fundamental requirement for any service business.
• Stated Specialisations: They clearly list their core services: residential sales and purchases, property transfers between related parties, off-the-plan purchases, and caveats/withdrawal of caveats. This helps visitors quickly understand if their needs align with the firm’s offerings.
• Emphasis on Communication: The site highlights that advice is “clear, simple and easy to understand” and that they “communicate with you every step of the way.” While this is a common claim, its explicit mention is a positive for clients who often feel left in the dark during complex legal processes.

Significant Areas for Improvement (Cons)

• Lack of Regulatory Transparency: This is perhaps the most critical missing piece. There’s no clear display of their professional licence numbers, accreditation details, or direct links to regulatory bodies like the NSW Office of Fair Trading or the Australian Institute of Conveyancers. This absence makes it difficult for a client to independently verify their credentials and professionalism, which is a significant trust barrier in a regulated industry. Data from the Australian Institute of Conveyancers frequently stresses the importance of engaging licensed professionals and verifying their credentials.
• No Team Information: The website doesn’t introduce any of the licensed conveyancers by name, qualifications, or experience. Knowing who will be handling your property transaction is crucial for building rapport and confidence. A simple “Our Team” page with profiles would significantly enhance trustworthiness.
• Absence of Specific Pricing or Fee Structures: While they offer a “REQUEST a QUOTE” option, there’s no general information about their pricing philosophy, whether they charge fixed fees or hourly rates, or what a typical conveyancing package might entail. Transparency in pricing, even general ranges or explanations of factors influencing costs, is highly valued by consumers. According to recent surveys by the Australian Bureau of Statistics (ABS), consumers increasingly expect clear and upfront pricing information for professional services.
• Limited Educational Content or Resources: The website offers no articles, guides, or FAQs to help prospective clients understand the conveyancing process, common pitfalls, or legal requirements. Providing such resources demonstrates expertise and helps potential clients make informed decisions.
• Lack of Recent Updates or Blog: A static website can give the impression that the business isn’t actively engaged or keeping up with industry changes. A blog or news section with recent updates on property law, market trends, or company activities would signal dynamism and expertise.
• Minimal Social Proof: Apart from a Facebook link, there are no readily visible client testimonials, case studies, or external review platform integrations. In an era where online reviews heavily influence consumer decisions, the absence of robust social proof is a missed opportunity to build trust.
• Generic Design and User Experience: The website’s design is quite basic, lacking the modern, professional aesthetic often seen in contemporary legal or property service sites. This can impact the perceived credibility and professionalism of the firm. A more intuitive navigation and visually appealing layout would enhance the user experience.

Proactiveconveyancing.com.au Alternatives

Given the identified shortcomings in transparency and detailed information on the Proactiveconveyancing.com.au website, it’s wise to consider alternatives that offer more robust verifiable credentials, clear processes, and comprehensive client support. When dealing with significant financial transactions like property, clarity and trust are paramount.

Reputable and Transparent Conveyancing Firms in NSW

When seeking a conveyancing service, prioritise firms that explicitly display their licensing details, provide information about their team, offer transparent fee structures, and have a strong online reputation with verifiable reviews. Many firms, both large and small, excel in these areas. Look for those registered with the Australian Institute of Conveyancers (AIC) or the Law Society of NSW. Examples (not endorsements, but types of resources to seek):

• Lawlab
  • Key Features: National firm with strong online presence, clear processes, technology-driven conveyancing, fixed-fee services. Focus on transparency and client communication.
  • Pros: Modern, efficient, detailed information available online, strong client support.
  • Cons: Might feel less personal for some compared to local firms.
• Settle Easy
  • Key Features: Online conveyancing service for multiple states, including NSW. Offers fixed-fee pricing, a client portal for tracking progress, and clear communication.
  • Pros: Highly transparent pricing, convenient online platform, dedicated support.
  • Cons: Fully online service might not suit those preferring face-to-face interaction.
• Local Solicitor Firms (General Category)
  • Key Features: Many local solicitor firms throughout NSW offer dedicated conveyancing services. They provide personalised service, often have deep local knowledge, and operate under the strict ethical guidelines of the Law Society.
  • Pros: Personalised service, often well-established in the community, direct access to legal advice beyond just conveyancing.
  • Cons: Fees can vary, might not always be fixed-fee, online presence can differ significantly between firms.
  • Example (Search Term): Conveyancing Lawyers Sydney

General Legal and Consumer Information Resources

Beyond specific firms, a robust understanding of the conveyancing process and consumer rights is essential. Government and industry bodies provide invaluable, unbiased information.

• NSW Land Registry Services
  • Key Features: Official body responsible for land titles and property information in NSW. Provides essential forms, guides, and information on property dealings.
  • Pros: Authoritative source for legal property requirements, crucial for understanding the official side of conveyancing.
  • Cons: Not a service provider, but a regulatory and informational body.
• Legal Aid NSW – Buying and Selling Property
  • Key Features: Provides accessible information and resources for understanding property transactions, particularly for those who might be vulnerable or need basic guidance.
  • Pros: Clear, easy-to-understand information, government-backed.
  • Cons: Not a commercial conveyancing service; focus is on legal education and assistance for specific demographics.
• Domain Property Guides
  • Key Features: While a commercial real estate portal, Domain offers extensive guides and articles on buying, selling, and owning property in Australia, including insights into the conveyancing process.
  • Pros: User-friendly, practical advice, covers a wide range of property-related topics.
  • Cons: Not an official legal resource, primarily a property listing site.

How to Choose a Conveyancer in NSW

Selecting the right conveyancer is a critical step in any property transaction. It’s not just about finding someone affordable, but someone competent, transparent, and trustworthy. In New South Wales, conveyancers are licensed professionals, and due diligence is crucial before engaging their services.

Verifying Licensing and Professional Credentials

The first and most important step is to verify that the conveyancer or firm is properly licensed. In NSW, conveyancers are licensed by NSW Fair Trading. You can use their public register to check if a conveyancer holds a current and valid licence. This ensures they meet the necessary professional standards and are subject to regulatory oversight. Rentfresh.com.au Review

• Check the NSW Fair Trading Public Register: Always ask for the conveyancer’s licence number and then verify it directly on the NSW Fair Trading website. This is non-negotiable.
• Australian Institute of Conveyancers (AIC) Membership: While not mandatory, membership in the AIC (the national professional body) often indicates a commitment to professional development and ethical practice. Many reputable conveyancers are members, and their directory can be a good starting point. You can search for members on the AIC NSW website.

Understanding Fee Structures and Inclusions

Conveyancing fees can vary significantly. It’s essential to get a clear, detailed quote upfront that outlines all costs, including disbursements (third-party expenses like searches and certificates). Avoid firms that are vague about their pricing or only provide estimates without a breakdown.

• Fixed Fees vs. Hourly Rates: Most conveyancers offer fixed fees for standard transactions, which provides cost certainty. Ensure the fixed fee covers all standard aspects of the conveyancing process.
• Disbursements: Understand what disbursements are included in the quote and what might be additional. Common disbursements include property searches (council rates, water, land tax), strata reports (if applicable), and settlement fees.
• Hidden Costs: Ask explicitly about any potential hidden costs or additional charges for unforeseen circumstances. A transparent conveyancer will be upfront about these possibilities. For example, some conveyancers might charge extra for complex negotiations or delays caused by the other party.

Communication and Accessibility

Effective communication is paramount during a conveyancing process. You want a conveyancer who is responsive, clear in their explanations, and proactive in keeping you informed.

• Preferred Communication Methods: Discuss how they will communicate with you (phone, email, client portal) and how frequently you can expect updates.
• Availability: Understand their typical response times for queries. Will you have direct access to your assigned conveyancer, or will you be dealing with support staff?
• Plain English Explanations: Conveyancing involves complex legal terminology. A good conveyancer will explain things in plain English, ensuring you understand each step of the process and any legal documents. The Law Society of NSW often provides resources on client communication best practices.

Seeking Referrals and Reviews

Word-of-mouth referrals from trusted friends or family can be valuable. Additionally, check online reviews on independent platforms.

• Google Reviews and Industry-Specific Platforms: Look for recent and numerous positive reviews. Pay attention to common themes in negative reviews, such as poor communication or hidden fees.
• Estate Agent Recommendations: While estate agents often recommend conveyancers, it’s wise to get multiple quotes and do your own research, as agents may have preferred partners.
• Professional Networks: Ask trusted accountants, financial advisors, or mortgage brokers for their recommendations.

Proactiveconveyancing.com.au Pricing

Based on the information available on Proactiveconveyancing.com.au, there is no explicit pricing information or a detailed breakdown of their fee structure directly on the homepage. The website only features a prominent “REQUEST a QUOTE” call to action. This approach, while common for bespoke professional services, leaves potential clients without any initial understanding of potential costs, making it difficult for them to budget or compare services.

Absence of Transparent Fee Structure

The lack of any indicative pricing on the website is a significant drawback. Most reputable conveyancing firms, even if they don’t list exact figures, will provide:

• Starting From Prices: A “from X amount” for standard conveyancing services.
• Fixed Fee Statement: Confirmation that they offer fixed-fee conveyancing for clarity.
• Explanation of Inclusions/Exclusions: What services are typically covered by their fee, and what disbursements are usually additional.
• Factors Influencing Cost: Information on how complexity (e.g., strata title, off-the-plan, rural property) might affect the final price.

This omission means a client must contact them for a quote before understanding if their services are within their budget. While obtaining a personalised quote is standard practice, having some preliminary information would empower consumers to make more informed initial decisions.

Importance of a Detailed Quote

When engaging ProActive Conveyancing or any conveyancer, it is absolutely essential to request a detailed, written quote before committing. This quote should clearly outline:

• Professional Fees: The conveyancer’s service fee for their work.
• Disbursements: A breakdown of all anticipated third-party costs, such as:
  • Property searches (e.g., council rates, water rates, land tax, planning certificates).
  • Strata reports (for strata properties).
  • PEXA fees (for electronic settlements).
  • Title search fees.
  • Lodgement fees with NSW Land Registry Services.
• GST: Whether Goods and Services Tax (GST) is included in the quoted price.
• Additional Charges: Any potential charges for extra work outside the standard scope (e.g., complex negotiations, extensions, or dealing with unusual property issues).

Without this level of detail, clients risk encountering unexpected costs during the conveyancing process. Consumer protection bodies like ACCC (Australian Competition and Consumer Commission) consistently advise consumers to seek clear and comprehensive pricing information for services.

The Importance of Due Diligence in Property Transactions

Property transactions are among the largest financial decisions most individuals make in their lifetime. They involve significant sums of money, complex legal frameworks, and multiple stakeholders. This makes thorough due diligence not just advisable, but absolutely critical, especially in the context of engaging professional services like conveyancers.

Mitigating Risks and Protecting Investments

Due diligence in property transactions extends beyond merely checking the property itself. It encompasses a holistic review of all aspects of the transaction, including the professionals you engage. By carefully vetting your conveyancer, you significantly reduce the risk of: Mate.com.au Review

• Legal Errors: Inexperienced or negligent conveyancers can make mistakes that lead to costly legal disputes, delays, or even invalidate a transaction.
• Financial Loss: Hidden fees, miscalculations, or failure to identify critical property issues (e.g., unpaid rates, easements) can result in unexpected financial burdens.
• Delays and Stress: An inefficient conveyancer can cause unnecessary delays in settlement, leading to significant stress and potential financial penalties if deadlines are missed.
• Fraud: While rare, instances of property fraud do occur. Engaging a reputable, licensed conveyancer who follows strict protocols can help mitigate this risk. According to the NSW Land Registry Services and PEXA, robust identity verification and secure electronic platforms are crucial for fraud prevention.

Navigating Complex Legal Frameworks

Australian property law, while generally consistent, has specific nuances across states and territories. Conveyancing involves understanding and applying various pieces of legislation, including:

• Conveyancing Act 1919 (NSW): The primary legislation governing property transactions in NSW.
• Real Property Act 1900 (NSW): Deals with the Torrens system of land title registration.
• Duties Act 1997 (NSW): Pertains to stamp duty and other taxes on property transactions.
• Residential Tenancies Act 2010 (NSW): Relevant if the property is tenanted.
• Strata Schemes Management Act 2015 (NSW): Critical for properties within strata schemes.

A competent conveyancer not only understands these laws but also stays updated on any amendments or new regulations. Their role is to ensure all legal requirements are met, contracts are drafted correctly, and your interests are protected throughout the process. This expertise is invaluable and highlights why robust due diligence in selecting a professional is non-negotiable.

Ethical Considerations and Consumer Protection

From an Islamic perspective, the concept of gharar (excessive uncertainty or ambiguity) is to be avoided in contracts. When engaging a professional service, especially for a significant transaction like property, a lack of transparency regarding qualifications, processes, and fees can introduce gharar. Due diligence, therefore, aligns with Islamic ethical principles by striving for clarity, honesty, and full disclosure in commercial dealings. Consumers in Australia are also protected by various laws, including the Australian Consumer Law, which mandates fair trading practices. By conducting thorough checks, you are not only protecting your own interests but also ensuring that the service provider adheres to ethical and legal standards. Resources like Consumer Law Australia provide comprehensive information on consumer rights and protections.

The Role of Technology in Modern Conveyancing

The conveyancing landscape has undergone a significant transformation in recent years, largely driven by technological advancements. Traditional paper-based processes are increasingly being replaced by digital solutions, enhancing efficiency, security, and transparency. Understanding these technological shifts is crucial for anyone engaging with the property market in Australia.

Electronic Conveyancing (eConveyancing) and PEXA

The most significant technological shift in Australian conveyancing is the widespread adoption of electronic conveyancing, primarily facilitated by the platform PEXA (Property Exchange Australia). PEXA allows for the electronic lodgement of land titles and the settlement of financial transactions.

• Streamlined Settlements: Prior to PEXA, settlements involved physical meetings with multiple parties exchanging cheques and documents. Now, funds are transferred and documents are lodged electronically, often within minutes. This significantly reduces the risk of errors and delays. According to PEXA’s own statistics, a vast majority of property transactions in Australia now occur electronically.
• Enhanced Security: Electronic lodgement reduces the risk of fraud associated with physical documents. PEXA incorporates robust security measures, including multifactor authentication, to protect sensitive data and financial transfers.
• Real-time Visibility: Parties involved in the transaction (conveyancers, banks) can track the progress of the settlement in real-time through the PEXA workspace.

Conveyancers who embrace eConveyancing demonstrate a commitment to modern, efficient practices. When selecting a conveyancer, it’s worth asking if they are PEXA certified and how they utilise the platform.

Client Portals and Digital Communication

Many progressive conveyancing firms now offer client portals and utilise digital communication tools to improve the client experience.

• Secure Document Exchange: Client portals provide a secure platform for sharing sensitive documents, such as contracts, reports, and identity verification documents, replacing less secure email exchanges.
• Progress Tracking: Clients can log in to their portal to view the status of their transaction, access important dates, and see checklists of tasks completed or pending. This transparency helps alleviate client anxiety and reduces the need for constant phone calls.
• Centralised Communication: Portals often integrate messaging features, allowing clients to communicate directly with their conveyancer and receive updates in a centralised location. This ensures all communication related to the transaction is recorded and easily accessible.

The shift towards digital communication aligns with modern consumer expectations for convenience and accessibility. It also improves record-keeping and efficiency for the conveyancer.

Utilisation of Legal Tech and Automation

Beyond PEXA and client portals, many conveyancing firms leverage other legal technology solutions to automate repetitive tasks and improve accuracy.

• Document Automation: Software that generates contracts, forms, and correspondence automatically based on pre-set templates and inputted data. This reduces manual errors and speeds up the drafting process.
• Workflow Management Systems: Tools that manage the entire conveyancing process, ensuring all steps are followed, deadlines are met, and compliance requirements are adhered to.
• Digital Identity Verification: Advanced systems for verifying client identities remotely, which is crucial for compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) laws. The Australian Transaction Reports and Analysis Centre (AUSTRAC) mandates strict identity verification for property transactions.

For a conveyancing firm in 2024, a basic website with minimal information suggests they might not be fully leveraging these modern tools, potentially leading to less efficient processes or a less transparent client experience. A firm that actively promotes its use of technology often signals a forward-thinking and efficient operation. Westcork.com.au Review

FAQ

What is Proactiveconveyancing.com.au?

Proactiveconveyancing.com.au is the website for ProActive Conveyancing, a conveyancing firm based in New South Wales, Australia, that specialises in property transactions.

What services does ProActive Conveyancing offer?

ProActive Conveyancing specialises in residential sales and purchases, property transfers between related parties, off-the-plan purchases, and caveats/withdrawal of caveats within NSW.

How long has ProActive Conveyancing been in business?

The website states that ProActive Conveyancing has over 20 years of experience in the conveyancing industry.

Is ProActive Conveyancing a licensed conveyancer?

The website indicates they are a conveyancing firm and mention “experienced Licensed Conveyancers.” However, their licence number or a direct link to regulatory verification is not prominently displayed on the homepage.

Where is ProActive Conveyancing located?

Their contact information includes a PO Box address in Parramatta, NSW, and a Google Maps link to a street address at 6 Coolabee Street, Box Hill.

How can I get a quote from ProActive Conveyancing?

You can request a quote by clicking the “REQUEST a QUOTE” link on their website or by contacting them via phone or email.

Does ProActive Conveyancing offer free contract reviews?

Yes, the website mentions “FREE Contract REVIEWS” as one of their offerings.

Are there client testimonials on the Proactiveconveyancing.com.au website?

No, the website does not visibly display client testimonials or reviews on its homepage.

Does the website provide information about the conveyancers working at the firm?

No, the website does not feature profiles, names, or specific qualifications of the individual licensed conveyancers working for ProActive Conveyancing.

Is pricing information available on Proactiveconveyancing.com.au?

No, the website does not provide any specific pricing or fee structure details; instead, it directs users to request a custom quote. Oliverandtom.com.au Review

What should I look for in a conveyancer’s website?

A reputable conveyancer’s website should clearly display their licence number, team qualifications, transparent fee structures, client testimonials, and educational resources.

Why is it important to verify a conveyancer’s licence?

Verifying a conveyancer’s licence ensures they are legally qualified and regulated by the relevant state authority, protecting you from unlicensed or fraudulent operators.

What are common disbursements in conveyancing?

Common disbursements include fees for property searches (council, water, land tax), strata reports, PEXA settlement fees, and lodgement fees with the Land Registry Services.

What is eConveyancing and does ProActive Conveyancing use it?

eConveyancing refers to electronic property settlements, primarily through platforms like PEXA. While the website doesn’t explicitly state their use of PEXA, it is standard practice for conveyancers in NSW.

How does the lack of transparency on a website impact trust?

A lack of transparency regarding licensing, team details, and pricing can reduce consumer trust, as it makes independent verification and comparison difficult, raising concerns about potential uncertainty in the service.

Where can I find information about licensed conveyancers in NSW?

You can find information about licensed conveyancers and verify their credentials through the NSW Fair Trading website or the Australian Institute of Conveyancers (AIC NSW).

What questions should I ask a conveyancer before hiring them?

You should ask about their licence, experience, fee structure (including all disbursements), communication process, and how they handle potential issues or delays.

Why is comprehensive due diligence important when hiring a conveyancer?

Comprehensive due diligence protects your significant financial investment, mitigates legal risks, ensures transparency, and helps you select a competent and trustworthy professional.

Are there alternatives to ProActive Conveyancing that offer more transparency?

Yes, many reputable conveyancing firms and solicitors in NSW provide more transparent information on their websites, including detailed service descriptions, team profiles, and clearer fee structures.

What is the role of the Law Society of NSW in conveyancing?

The Law Society of NSW regulates solicitors, many of whom offer conveyancing services. They provide ethical guidelines, professional conduct standards, and a “Find a Lawyer” service to help consumers locate accredited practitioners. Lendico.com.au Review