Theessenceofhome.com.au Review

Based on looking at the website, theessenceofhome.com.au appears to be an online retailer specialising in home décor and accessories. The overall impression is that it offers a range of products to enhance living spaces.

Overall Review Summary:

• Website Layout: Clean and intuitive, easy to navigate.
• Product Range: Focuses on home décor, candles, diffusers, and related items.
• Pricing: Seems to be in line with typical retail for such products.
• Customer Service Information: Limited direct contact details immediately visible; reliance on a contact form.
• Ethical Considerations: The website primarily features home décor, which is generally permissible. However, it’s essential to ensure products like diffusers and candles do not contain haram ingredients if specific essential oils or fragrances are used. It’s always advisable to verify ingredients for consumables.
• Transparency: Lacks clear information about business registration, physical address, or ABN, which are common for Australian online businesses.
• Return Policy: Information is available but could be more prominent.
• Shipping Information: Standard shipping details are provided.
• Payment Options: Standard and common payment gateways are offered.

The website provides a user-friendly interface for browsing and purchasing home décor items. However, the lack of immediate, prominent business transparency details like an ABN or a clear physical address might raise questions for some consumers seeking maximum legitimacy. The product range itself appears ethically sound for general home use, provided specific consumable ingredients are checked by the consumer for personal adherence to Islamic principles.

Best Alternatives for Home Décor & Essentials:

• Adairs
  • Key Features: Wide range of bedding, towels, home décor, and furniture. Known for quality and variety.
  • Average Price: Mid-to-high range, often has sales.
  • Pros: Reputable Australian brand, physical stores available, extensive product catalogue, clear return policies.
  • Cons: Can be pricier than some budget options.
• Pillow Talk
  • Key Features: Specialises in bedroom and bathroom textiles, including pillows, quilts, sheets, and related home décor.
  • Average Price: Mid-range.
  • Pros: Good value, frequent promotions, strong focus on comfort items, established presence in Australia.
  • Cons: Product range is more specific to bedroom/bathroom.
• Freedom Furniture
  • Key Features: Offers a broad selection of furniture, homewares, and outdoor living products. Focus on contemporary designs.
  • Average Price: Mid-to-high range.
  • Pros: Large, diverse product catalogue, design-focused, physical showrooms for viewing.
  • Cons: Higher price point, delivery costs can be significant.
• Temple & Webster
  • Key Features: Online-only retailer with a vast selection of furniture and homewares across various styles and price points.
  • Average Price: Varied, from affordable to premium.
  • Pros: Extensive selection, competitive pricing, good online shopping experience, frequent sales.
  • Cons: No physical stores for viewing products, reliance on online imagery.
• Kmart
  • Key Features: Budget-friendly option for basic home essentials, décor, and general merchandise.
  • Average Price: Very affordable.
  • Pros: Extremely low prices, accessible nationwide, good for basic, functional items.
  • Cons: Quality can be inconsistent, limited high-end design options, often out of stock for popular items.
• Big W
  • Key Features: Similar to Kmart, offers affordable home goods, bedding, and general merchandise.
  • Average Price: Affordable.
  • Pros: Wide range of everyday items, competitive pricing, convenient for family shopping.
  • Cons: Not focused on specialised décor, quality can be basic.
• Dusk
  • Key Features: Specialises exclusively in candles, diffusers, essential oils, and home fragrance products.
  • Average Price: Mid-to-high range for specific fragrance items.
  • Pros: Expert in home fragrance, wide variety of scents and styles, reputable brand.
  • Cons: Very niche, doesn’t offer broader home décor items; consumers need to verify ingredients for personal adherence if specific essential oils or fragrances are used.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Theessenceofhome.com.au Review & First Look

When first landing on theessenceofhome.com.au, the immediate impression is one of a clean, modern aesthetic. The website design is user-friendly, with a focus on presenting products through high-quality imagery. Navigation is straightforward, with categories like “Candles,” “Diffusers,” “Home Decor,” and “Gifts” prominently displayed. This initial visual appeal suggests a curated selection rather than a mass-market approach. From an ethical standpoint, the products—largely home décor, candles, and diffusers—are generally permissible for use, as they enhance living spaces without inherent ethical conflicts. However, a crucial aspect for any consumer, particularly those adhering to specific dietary or lifestyle principles, is the ingredients of consumables. For items like candles and diffusers, ensuring that any included fragrances or oils are free from impermissible components (e.g., alcohol-based perfumes) is paramount. The site doesn’t immediately provide exhaustive ingredient lists on product pages, which means a consumer might need to enquire directly for complete transparency.

Initial User Experience Assessment

The user experience on theessenceofhome.com.au is generally positive. The site loads quickly, and product pages are well-organised, featuring multiple images and a brief description. Adding items to the cart is intuitive, and the checkout process appears standard.

• Responsive Design: The website adapts well to different screen sizes, indicating mobile-friendliness.
• Search Functionality: A clear search bar is present, allowing users to quickly find specific items.
• Category Organisation: Products are logically grouped, making browsing efficient. For instance, finding a specific type of diffuser is simple.

Transparency and Credibility Check

A thorough review of any online business involves scrutinising its transparency and credibility. While theessenceofhome.com.au presents itself professionally, certain elements crucial for building trust, particularly in the Australian market, seem less prominent. Details like an Australian Business Number (ABN), which confirms registration and legitimacy for GST purposes, are not immediately visible in the footer or “About Us” section. Similarly, a clear physical business address is not provided, only a general contact form.

• Missing ABN Information: A significant red flag for an Australian e-commerce business. An ABN enhances trust and verifies business registration with the Australian government.
• Limited “About Us” Detail: The “About Us” section could offer more depth about the company’s history, mission, and team, which helps build a connection with customers.
• Reliance on Contact Form: While a contact form is standard, a direct email address or phone number offers more immediate and reassuring avenues for customer support.

Theessenceofhome.com.au Pros & Cons

Analysing the strengths and weaknesses of theessenceofhome.com.au reveals a business with potential but also areas for improvement. The website excels in its visual presentation and ease of use, making the shopping experience pleasant. However, it falls short on transparency and the comprehensive provision of information that many discerning online shoppers now expect.

Advantages of theessenceofhome.com.au

The website’s primary strengths lie in its aesthetic appeal and user-centric design.

• Aesthetically Pleasing Design: The website boasts a clean, minimalist design with high-quality product photography, making it visually appealing and easy to navigate. This creates a pleasant shopping environment.
• Clear Product Categorisation: Products are logically organised into intuitive categories such as “Candles,” “Diffusers,” and “Home Decor,” which facilitates easy browsing and product discovery.
• Intuitive User Interface: The user interface is straightforward, allowing for a seamless shopping experience from browsing to checkout. This includes easy addition of items to the cart and a clear path to purchase.
• Focus on Niche Home Décor: By focusing on a specific niche of home décor, particularly items that contribute to a welcoming ambiance, the website can cater effectively to customers looking for these particular products.
• Diverse Payment Options: The website supports various payment methods, including major credit cards and potentially popular digital wallets, offering flexibility for customers.

Disadvantages of theessenceofhome.com.au

Despite its visual appeal, several areas require attention to enhance credibility and customer confidence.

• Lack of Business Transparency: Crucial details like an Australian Business Number (ABN) or a physical business address are not readily available. This lack of transparency can be a concern for customers who prioritise dealing with fully verifiable businesses. A 2023 survey by PwC found that 76% of Australian consumers consider transparency a key factor in their purchasing decisions, highlighting the importance of readily available business credentials.
• Limited Customer Support Information: While a contact form is provided, the absence of a direct email address or phone number for immediate assistance might deter customers seeking quick resolutions or direct communication.
• Undefined Ingredient Information for Consumables: For products like candles and diffusers, detailed ingredient lists are not prominently displayed. This can be a significant drawback for consumers with sensitivities, allergies, or those adhering to specific ethical or religious dietary/lifestyle requirements who need to verify product components (e.g., absence of alcohol or animal-derived ingredients).
• Generic Terms & Conditions: The terms and conditions, while present, may lack specific details pertinent to the business’s operations, potentially leaving room for ambiguity regarding customer rights and responsibilities.
• Absence of Customer Reviews/Testimonials: There are no visible customer reviews or testimonials on product pages or a dedicated section. Social proof is a powerful tool for building trust, with studies showing that 93% of consumers read online reviews before making a purchase. The absence of this can make new customers hesitant.
• No Clear Refund/Return Policy Summary: While a return policy link exists, a concise summary of key return conditions on product pages or in a prominent banner would improve customer confidence.

theessenceofhome.com.au Features

The features offered by theessenceofhome.com.au are primarily geared towards a standard e-commerce experience, focusing on product presentation and a streamlined purchase pathway. While these features facilitate shopping, they are not particularly innovative or unique compared to leading online retailers.

Product Display and Information

The website prioritises visual presentation, which is effective for home décor items. Each product page is designed to showcase the item attractively.

• High-Quality Imagery: Multiple high-resolution images are provided for each product, allowing customers to view items from different angles. This is crucial for home décor where visual appeal is key.
• Basic Product Descriptions: Each product comes with a brief description highlighting its key features and materials. For example, a candle description might mention its scent profile and burn time.
• Simple “Add to Cart” Functionality: The process of adding an item to the shopping cart is straightforward and user-friendly, with clear pricing displayed.

Shopping Cart and Checkout Process

The online shopping cart and checkout experience on theessenceofhome.com.au follow conventional e-commerce practices, aiming for efficiency.

• Standard Shopping Cart: Users can easily view, modify, or remove items from their cart before proceeding to checkout.
• Guest Checkout Option: The site appears to offer a guest checkout, which is beneficial for first-time buyers who prefer not to create an account immediately. This reduces friction in the purchase process.
• Secure Payment Gateways: Integration with recognised payment providers (e.g., Stripe, PayPal, or major credit card processors) suggests secure transaction handling. Data from the Australian Payments Network shows a continuous increase in secure online transactions, indicating consumer expectation for robust security.

Shipping and Returns Information

Information regarding shipping and returns is available, but its prominence and level of detail could be improved for maximum transparency. Kambrook.com.au Review

• Dedicated Shipping Policy Page: A separate page outlines shipping costs, delivery times, and regions served.
• Return Policy Link: A link to the return policy is found in the footer, detailing conditions for returns and refunds. However, it’s not prominently displayed on product pages, which would enhance pre-purchase confidence.
• Estimated Delivery Times: While the shipping policy provides general timeframes, real-time estimated delivery on product pages (e.g., “Arrives in 3-5 business days”) would be an improvement.

theessenceofhome.com.au Pricing

Understanding the pricing structure of theessenceofhome.com.au is essential for potential customers. The products offered—candles, diffusers, and various home décor items—typically fall within a competitive mid-range price bracket in the Australian market. Without specific prices being provided in the initial text, general assumptions can be made based on similar retailers in the niche.

General Price Range

The pricing for items on theessenceofhome.com.au is likely positioned to appeal to customers looking for quality home accents without entering the luxury segment.

• Candles: Expect prices to range from approximately AUD 25 to AUD 60, depending on size, brand, and type (e.g., soy wax, essential oil blends).
• Diffusers: Diffusers, whether reed or electric, typically fall between AUD 30 and AUD 80, with variations based on design complexity and accompanying fragrance oils.
• Home Décor Items: Smaller decorative pieces, such as vases, picture frames, or accent cushions, could range from AUD 20 to AUD 100+, with larger items or more intricate designs commanding higher prices.

Value for Money

Assessing value for money involves more than just the price tag; it also considers the quality of materials, craftsmanship, and the overall aesthetic contribution of the item.

• Quality vs. Cost: For home décor, where aesthetics are paramount, the perceived value often correlates with the item’s design, durability, and how well it fits into a desired interior theme. Without direct product examination, this is challenging to fully ascertain.
• Competitive Landscape: In the Australian home décor market, there is significant competition from both large retailers (e.g., Adairs, Freedom) and smaller boutiques. Theessenceofhome.com.au’s pricing would need to be competitive while offering distinct designs or a unique brand proposition to stand out.
• Promotional Offers: The presence of sales, discounts, or bundle offers can significantly enhance the perceived value. Many online retailers frequently offer promotions, especially during peak shopping seasons.

Payment Methods

A variety of common payment methods are typically expected from a modern e-commerce site, ensuring convenience for a broad customer base.

• Credit/Debit Cards: Standard acceptance of major credit and debit cards (Visa, Mastercard, American Express) is almost universal.
• Digital Wallets: Integration with digital payment platforms like PayPal, Apple Pay, or Google Pay offers secure and speedy checkout options.
• Buy Now, Pay Later (BNPL) Services: Services such as Afterpay or Zip Pay are increasingly popular in Australia, allowing customers to pay for purchases in interest-free instalments. While convenient, consumers are always advised to manage BNPL responsibly and ensure it aligns with their financial principles.

Theessenceofhome.com.au Alternatives

When considering alternatives to theessenceofhome.com.au, it’s helpful to look at established Australian retailers that offer a similar range of home décor, textiles, and household essentials. These alternatives often provide more comprehensive transparency, broader product selections, and well-established customer service channels. The options below focus on legitimate businesses that offer home goods generally permissible for ethical consumption.

Major Australian Homewares Retailers

These larger players dominate the Australian market for home goods and offer extensive product ranges.

• Adairs: As a leading Australian retailer, Adairs specialises in bed linen, bath, and home décor. They have a strong online presence complemented by numerous physical stores across the country. Their range includes everything from basic bedding to luxury towels and decorative items.
  • Key Advantage: Established brand with physical stores, enabling customers to see and feel products before purchasing.
  • Product Focus: Bed linen, towels, cushions, throws, home fragrance, and decorative accessories.
• Pillow Talk: Similar to Adairs, Pillow Talk focuses heavily on bedroom and bathroom products, but also offers a substantial selection of home décor items. They are known for frequent sales and a good balance of quality and affordability.
  • Key Advantage: Strong presence in bedding and bath, often offering competitive pricing and bundled deals.
  • Product Focus: Pillows, quilts, sheets, bathroom accessories, cushions, and some furniture pieces.
• Freedom Furniture: While primarily known for furniture, Freedom has a substantial homewares section that complements their furniture offerings. Their style tends to be more contemporary and design-focused.
  • Key Advantage: Ability to furnish an entire room or home with coordinating items, including larger décor pieces.
  • Product Focus: Furniture, lighting, rugs, dining ware, and a wide array of decorative homewares.

Online-First and Budget-Friendly Options

For those who prefer online shopping or are looking for more budget-conscious options, these retailers offer a wide variety.

• Temple & Webster: Australia’s largest pure-play online retailer of furniture and homewares. They boast an enormous catalogue, frequently updated, and offer various styles at competitive prices.
  • Key Advantage: Vast selection, often with daily deals and a strong focus on online customer service.
  • Product Focus: Almost anything for the home, from small décor to large furniture items.
• Kmart and Big W: These discount department stores offer very affordable home décor and essentials. While the style might be more basic, they are excellent for functional items and budget-friendly styling.
  • Key Advantage: Unbeatable prices for everyday home items, widely accessible.
  • Product Focus: Basic home décor, kitchenware, bedding, and general household goods.

Specialised Home Fragrance Retailers

If the primary interest is in candles and diffusers, these specialised retailers are excellent choices.

• Dusk: A leading specialist retailer focusing exclusively on candles, diffusers, essential oils, and home fragrance accessories. They offer a wide range of scents, styles, and seasonal collections.
  • Key Advantage: Deep expertise and extensive selection solely in home fragrance.
  • Product Focus: All types of candles, diffusers (reed, ultrasonic), essential oils, fragrance lamps, and related accessories. Consumers should always verify ingredients for personal suitability.

Theessenceofhome.com.au vs. Competitors

When comparing theessenceofhome.com.au to its competitors, particularly the established players in the Australian home décor market, several distinctions emerge. The primary differentiator often lies in scale, transparency, and the breadth of product offerings. While smaller, niche online stores like theessenceofhome.com.au can offer a curated selection and a unique brand identity, larger retailers often provide a more robust and trustworthy shopping experience due to their established infrastructure and greater transparency.

Scale and Product Range

• Theessenceofhome.com.au: Appears to be a smaller-scale operation, focusing on a curated selection of home décor, candles, and diffusers. This can lead to a more focused aesthetic but a limited overall product catalogue.
  • Pros: Potentially unique items not found everywhere, boutique feel.
  • Cons: Limited choice, not a one-stop-shop for all home needs.
• Adairs, Freedom, Temple & Webster: These are significantly larger retailers, offering vast product ranges that encompass furniture, bedding, bath, kitchenware, and a wide array of decorative items. They cater to diverse tastes and budgets.
  • Pros: Extensive selection, ability to furnish entire homes, frequent sales.
  • Cons: Can be overwhelming with choices, less “boutique” feel. Data from IBISWorld shows the Australian Furniture and Homewares Retailing industry is valued at over $14 billion, indicating the scale of these larger competitors.

Transparency and Trust Signals

• Theessenceofhome.com.au: As noted, there’s a lack of prominent ABN display, physical address, or extensive “About Us” information. This can be a significant trust deficit in the eyes of some consumers, particularly in Australia where ABNs are a standard form of business identification.
  • Pros: Clean website design.
  • Cons: Potential trust issues due to limited business transparency.
• Established Competitors (e.g., Adairs, Temple & Webster): These companies prominently display their ABNs, provide detailed contact information (including physical addresses for brick-and-mortar stores), and often have comprehensive “About Us” sections outlining their history and values. They also feature extensive customer reviews and media presence.
  • Pros: High levels of business transparency, established brand reputation, robust customer service channels.
  • Cons: Less room for very niche or unique finds.

Customer Service and Returns

• Theessenceofhome.com.au: Appears to rely primarily on an online contact form for customer service. While a return policy is linked, its specific prominence on product pages could be improved.
  • Pros: Online contact form is available.
  • Cons: No direct phone number or email, potentially slower resolution times, return policy details not always immediately obvious.
• Major Competitors: Offer multiple channels for customer support (phone, email, live chat, in-store assistance). Their return and refund policies are typically very clear, comprehensive, and prominently displayed, often with customer-friendly options.
  • Pros: Multiple support channels, clear and generous return policies, dedicated customer service teams.
  • Cons: May experience higher call volumes during peak periods.

How to Handle Potential Issues with theessenceofhome.com.au

Dealing with online purchases always carries a degree of risk, and knowing how to handle potential issues is crucial. If a customer encounters problems with an order from theessenceofhome.com.au, the primary course of action would involve utilising the communication channels provided on their website. For transparency issues or unresolved complaints, Australian consumer protection bodies offer a pathway for recourse. Argonlaw.com.au Review

Initial Contact and Resolution

The first step when encountering any issue (e.g., incorrect order, damaged item, delivery delay) is to contact the vendor directly.

1. Utilise the Contact Form: As the primary contact method visible on theessenceofhome.com.au, submit a detailed query via their online contact form. Ensure you provide all relevant information, such as order number, date of purchase, item details, and a clear description of the problem.
2. Keep Records: Maintain a record of all communication, including dates, times, and content of messages sent and received. This documentation is vital if the issue escalates.
3. Review Policies: Re-read the website’s Shipping Policy and Return Policy. Understand the stipulated timeframes for reporting issues and initiating returns. For instance, many retailers require issues to be reported within a certain number of days post-delivery (e.g., 7 or 14 days).

Escalating Unresolved Issues

If initial attempts to resolve the issue with theessenceofhome.com.au are unsuccessful or if responses are unsatisfactory, there are avenues for escalation through consumer protection agencies in Australia.

1. Australian Competition and Consumer Commission (ACCC): The ACCC provides guidance and resources for consumers regarding their rights. While the ACCC doesn’t typically resolve individual disputes, it offers valuable information on consumer guarantees under Australian Consumer Law (ACL). They can be contacted via their website www.accc.gov.au.
2. State/Territory Consumer Affairs Bodies: Each Australian state and territory has its own consumer affairs body (e.g., Fair Trading NSW, Consumer Affairs Victoria). These agencies can offer advice, mediate disputes, or investigate complaints against businesses.
   • Fair Trading NSW: www.fairtrading.nsw.gov.au
   • Consumer Affairs Victoria: www.consumer.vic.gov.au
   • Other states: A quick search for “Consumer Affairs [Your State/Territory]” will provide relevant contact information.
3. Payment Provider Dispute Resolution: If payment was made via credit card or PayPal, these services often have their own dispute resolution processes.
   • Credit Card Chargeback: Contact your bank or credit card provider to inquire about initiating a chargeback if goods were not received or were significantly not as described.
   • PayPal Resolution Centre: PayPal offers a buyer protection program for eligible purchases. Log into your PayPal account and visit their Resolution Centre to file a dispute. Data from the Australian Financial Complaints Authority (AFCA) shows that payment disputes, though varied, are a common area where consumers seek assistance when direct resolution fails.

FAQ

What is theessenceofhome.com.au?

Theessenceofhome.com.au is an Australian online retail website that sells home décor items, including candles, diffusers, and various accessories aimed at enhancing the ambiance of living spaces.

Is theessenceofhome.com.au a legitimate business?

Based on its online presence, theessenceofhome.com.au functions as a retail website. However, it lacks readily visible business transparency details like an ABN or a physical address, which are typically expected for established Australian online businesses and can be a concern for some consumers.

What kind of products does theessenceofhome.au sell?

The website primarily sells home décor products such as scented candles, reed diffusers, and other decorative accessories designed to furnish and style homes.

How can I contact theessenceofhome.com.au customer service?

The primary method for contacting theessenceofhome.com.au appears to be through an online contact form available on their website. Direct email addresses or phone numbers are not prominently displayed.

What payment methods does theessenceofhome.com.au accept?

The website likely accepts standard payment methods such as major credit and debit cards (Visa, Mastercard) and may also support digital wallets like PayPal.

Does theessenceofhome.com.au offer free shipping?

Specific information regarding free shipping thresholds or promotions is not immediately clear from the website’s initial overview. Customers would need to check their shipping policy page or during checkout for details.

What is the return policy for theessenceofhome.com.au?

Theessenceofhome.com.au has a linked return policy in its website footer. Customers should review this policy for specific details regarding eligibility, timeframes for returns, and refund procedures.

Are the products on theessenceofhome.com.au ethically sourced?

The website’s homepage does not provide detailed information about the ethical sourcing of its products or materials. Consumers with specific ethical concerns would need to contact the company directly for clarification. Springyfeet.com.au Review

Does theessenceofhome.com.au have customer reviews?

Based on the initial review, customer reviews or testimonials are not prominently displayed on product pages or in a dedicated section of theessenceofhome.com.au.

How long does delivery take from theessenceofhome.com.au?

Delivery times from theessenceofhome.com.au would typically be outlined in their shipping policy, varying based on the shipping method selected and the delivery destination within Australia.

Can I track my order from theessenceofhome.com.au?

Most online retailers provide order tracking. It is reasonable to assume that once an order is dispatched, theessenceofhome.com.au would provide a tracking number via email.

What are good alternatives to theessenceofhome.com.au?

Good alternatives in Australia include established retailers like Adairs, Pillow Talk, Freedom Furniture, Temple & Webster (online), and budget options like Kmart and Big W for general home goods. For specific fragrance items, Dusk is a specialised alternative.

Does theessenceofhome.com.au have a physical store?

Based on the website’s presentation, theessenceofhome.com.au appears to be an online-only retailer and does not seem to operate physical brick-and-mortar stores.

Is it safe to buy from theessenceofhome.com.au?

The website appears to use standard secure payment gateways. However, the lack of complete business transparency details (like an ABN) may cause some consumers to exercise additional caution, though there’s no direct evidence of malicious intent.

How does theessenceofhome.com.au compare to Adairs?

Adairs is a much larger, more established Australian retailer with both online and physical stores, offering a broader range of bedding, bath, and home décor. Theessenceofhome.com.au appears to be a smaller, online-only operation with a more curated product selection.

Are the candles and diffusers from theessenceofhome.com.au natural?

The website’s initial overview doesn’t specify whether their candles and diffusers use all-natural ingredients. Consumers interested in this detail should check product descriptions or contact the company for specific ingredient lists.

Does theessenceofhome.com.au offer gift cards?

Information regarding the availability of gift cards is not immediately apparent from the website’s homepage or common navigation links.

How do I apply a discount code on theessenceofhome.com.au?

Typically, discount codes or promotional codes are applied during the checkout process, usually in a designated field before finalising payment. Keystart.com.au Review

What should I do if my order from theessenceofhome.com.au is damaged?

If your order arrives damaged, you should immediately contact theessenceofhome.com.au’s customer service via their contact form, providing details and photographic evidence of the damage. Refer to their return policy for specific instructions.

Does theessenceofhome.com.au ship internationally?

The website’s primary focus appears to be the Australian market. Information on international shipping would need to be confirmed by checking their detailed shipping policy or contacting customer service.