What is toolspareparts.com.au?
toolspareparts.com.au is an Australian online store that specialises in selling genuine, factory-quality spare parts for a wide range of power tool brands, including Makita, Bosch, Milwaukee, Ryobi, and Hitachi.
Is toolspareparts.com.au legitimate?
Yes, toolspareparts.com.au appears to be a legitimate business. It is owned by United Tools Ltd, a registered Australian company, and uses standard e-commerce security measures like SSL encryption.
What brands of spare parts does toolspareparts.com.au stock?
They stock parts for numerous brands, including AEG, Arbortech, Black & Decker, Bosch, DeWalt, Dirt Devil, Dremel, Green Machine, Hitachi, Homelite, Husqvarna, Makita, Metabo, Milwaukee, Paslode, Ryobi, Skil, and Vax.
How long does it take for orders to be despatched from toolspareparts.com.au?
In-stock orders are typically despatched within 5 business days. For backordered items, delays may occur, and customers are contacted post-purchase. toolspareparts.com.au Refund Policy Explained
Does toolspareparts.com.au sell new power tools?
No, toolspareparts.com.au focuses exclusively on selling genuine spare parts for repair and maintenance of existing tools, not complete new power tools.
How do I contact toolspareparts.com.au customer support?
Direct contact information (phone number, email) is not prominently displayed on the toolspareparts.com.au homepage. Customer support is likely handled through its parent company, United Tools, whose contact details can be found on unitedtools.com.au.
What is toolspareparts.com.au’s refund policy?
Their refund and return policies are governed by the comprehensive Terms & Conditions available on the unitedtools.com.au website, which is linked from the footer of toolspareparts.com.au.
Are the parts sold on toolspareparts.com.au genuine?
Yes, the website explicitly states that they source “premium products direct from the suppliers” and assure customers of “100% genuine parts.”
Does toolspareparts.com.au ship internationally?
The website’s primary focus and domain (.com.au) suggest it caters primarily to the Australian market. International shipping details are not explicitly mentioned on the homepage. toolspareparts.com.au Pricing
Can I track my order from toolspareparts.com.au?
While not explicitly stated on the homepage, legitimate e-commerce sites typically provide order tracking information once an item has been despatched. This would likely be communicated via email after purchase.
Is my payment information secure on toolspareparts.com.au?
Yes, the website uses SSL/TLS encryption (indicated by 167 certificates found) to secure data transmitted during transactions, protecting your personal and payment details.
How do I find a specific spare part on the website?
You can likely navigate by selecting your tool’s brand from the list on the homepage, or by using a search function (presumably available deeper within the site) to search for specific part numbers or tool models.
Does toolspareparts.com.au offer a warranty on its parts?
Warranties on parts would typically fall under manufacturer warranties or general consumer guarantees. Details would be outlined within the linked unitedtools.com.au Terms & Conditions.
What are some alternatives to toolspareparts.com.au in Australia?
Top alternatives include major tool retailers like Total Tools and Sydney Tools, manufacturer’s official parts websites, and reputable sellers on marketplaces like Amazon Australia – Power Tool Parts.
How Does toolspareparts.com.au Work?
Why are some parts more expensive than others on toolspareparts.com.au?
Pricing is influenced by factors such as the complexity of the part, the materials used, the specific tool brand, and the costs associated with sourcing genuine OEM (Original Equipment Manufacturer) components.
What if I receive a faulty part from toolspareparts.com.au?
Under Australian Consumer Law, you have rights if a product is faulty. You would need to refer to the unitedtools.com.au Terms & Conditions for their process on faulty goods, which typically involves returning the item for assessment.
Does toolspareparts.com.au have physical stores?
toolspareparts.com.au is an online store. However, it is owned by United Tools Ltd, which operates a network of physical tool stores across Australia.
Can I pick up my order in person from toolspareparts.com.au?
The website does not mention a direct pick-up option from its online store. Any pick-up arrangements would likely be through a United Tools physical store if offered by their broader operations. Is toolspareparts.com.au Legit?
Are there any user reviews for toolspareparts.com.au?
Direct user reviews specifically for toolspareparts.com.au might be scarce. However, customer sentiment for the broader United Tools brand on platforms like Trustpilot could provide an indirect indication of customer satisfaction.
What payment methods does toolspareparts.com.au accept?
While not specified on the homepage, as a legitimate e-commerce site, toolspareparts.com.au would typically accept common Australian payment methods such as major credit/debit cards (Visa, MasterCard) and potentially other popular options like PayPal.
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