Tvmounting.com.au Review

Based on checking the website, tvmounting.com.au appears to be a legitimate service for TV installation and wall mounting in Sydney, Australia. The site presents a clear range of services, positive customer testimonials, and essential contact information. However, like any online service, it’s crucial to assess all aspects for a comprehensive understanding.

Overall Review Summary:

• Website Clarity: High, services are well-defined.
• Contact Information: Excellent, prominent phone number, email, and operating hours.
• Service Area: Clearly stated as Sydney-wide.
• Pricing Transparency: Good, starting prices are mentioned for key services.
• Customer Testimonials: Available with links to Google and Yelp reviews, which is a strong positive.
• Online Booking System: Present, enhancing convenience.
• Security & Privacy: Lacks a dedicated privacy policy or terms of service link readily accessible from the homepage footer, which is a significant drawback for user trust and transparency.
• Business Details: ABN is provided, which is good for legitimacy.

The website for STV (Sydney TV Installation & TV Wall Mounting) offers a comprehensive overview of their services, from basic TV installation to more complex home theatre setups, antenna installation, and even custom gyprock entertainment walls. They highlight their commitment to fast, friendly service, 100% satisfaction, and experienced professionals. The presence of direct phone numbers, an email address, and links to external review platforms (Google, Facebook, Yelp) adds a layer of credibility. They also detail their COVID-19 safety measures, which is a thoughtful addition.

However, a critical omission is the clear and accessible display of their Privacy Policy and Terms & Conditions. For any online business, especially one collecting customer information and processing bookings, these documents are fundamental for consumer protection and transparency. Without them, users cannot fully understand how their data is handled or the contractual obligations involved. This lack of clear legal documentation is a significant red flag in a thorough review.

Here are some alternatives for similar services or products that uphold ethical business practices:

• Jim’s Antennas

  • Key Features: Wide range of services including TV antenna installation, home theatre setup, TV wall mounting, and digital TV solutions. Franchise model ensuring local expertise.
  • Average Price: Varies by service, quotes provided upon consultation.
  • Pros: Established national brand, strong reputation, local franchisees for personalised service, comprehensive insurance.
  • Cons: Pricing can vary between franchises, availability might differ in very remote areas.

• Universal TV Wall Mount Bracket

  

  • Key Features: Designed to fit a wide range of TV sizes and brands, various types (fixed, tilt, swivel), often comes with installation hardware.
  • Average Price: $30 – $150 AUD
  • Pros: Cost-effective if you prefer DIY, wide availability, various options for different needs.
  • Cons: Requires technical competence for safe installation, potential for damage if not installed correctly, no professional assistance included.

• Sanus TV Mounts

  • Key Features: Premium quality TV mounts known for durability, ease of installation, and sleek design. Offers full-motion, tilt, and fixed options.
  • Average Price: $80 – $400 AUD
  • Pros: High-quality construction, often includes helpful installation templates, strong safety features, good reputation.
  • Cons: Higher price point, still requires DIY installation.

• Bose Home Audio Systems

  • Key Features: High-fidelity sound systems, soundbars, and home theatre components. Known for immersive audio experiences and sleek design.
  • Average Price: $400 – $3000+ AUD (depending on system complexity)
  • Pros: Exceptional sound quality, reputable brand, often integrates well with modern home setups.
  • Cons: Significant investment, may require professional setup for optimal performance.

• Philips Hue Smart Lighting

  • Key Features: Smart lighting system that can be integrated into home entertainment setups to enhance ambiance, syncing with TV content for an immersive experience.
  • Average Price: $50 – $500 AUD (for starter kits and individual bulbs/strips)
  • Pros: Enhances entertainment immersion, customisable colours and scenes, energy-efficient.
  • Cons: Initial setup can be a bit technical, ongoing cost for additional bulbs.

• Cable Management Solutions

  • Key Features: Kits including cable ties, sleeves, raceways, and clips to organise and hide TV and home theatre cables.
  • Average Price: $20 – $80 AUD
  • Pros: Improves aesthetic appeal, prevents trip hazards, extends cable life, inexpensive.
  • Cons: Requires manual organisation, can be time-consuming for complex setups.

• Power Board with Surge Protection

  • Key Features: Multiple power outlets with built-in surge protection to safeguard electronic devices from power fluctuations.
  • Average Price: $30 – $100 AUD
  • Pros: Protects valuable electronics, offers multiple outlets, essential for home theatre setups.
  • Cons: Can be bulky, need to ensure adequate joule rating for protection.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Tvmounting.com.au Review & First Look

When you first land on tvmounting.com.au, also known as STV – Sydney TV Installation & TV Wall Mounting, you’re hit with a clear, direct message: they’re in the business of getting your TV up on the wall and your home theatre humming. It’s designed to be straightforward, showcasing their core services right off the bat. From a user experience standpoint, it’s fairly easy to navigate, with key service areas like TV installation, wall mounting, and home theatre setup prominently featured. The contact information, including a phone number that’s practically plastered everywhere, makes it clear they want you to call them. This immediate accessibility is a big win for potential customers looking for quick solutions.

Initial Impressions: What Stands Out

• Clear Value Proposition: “Sydney’s #1 Choice for TV Installation, TV Wall Mounting & Home Theatre Installation Services” — they don’t shy away from claiming their position.
• Prominent Contact Info: A large, unmissable phone number (0468 364 234) is displayed multiple times, indicating a strong preference for direct communication, which can be reassuring for those who prefer to speak to someone live.
• Service Specialisation: While they offer a range of services, the focus remains firmly on TV-related installations, which helps build confidence in their expertise.
• Social Proof Links: Direct links to Facebook, Google-plus (likely Google Business Profile), and Yelp reviews are a smart move, allowing potential customers to verify their claims of “5.0 star rating in google reviews.”

Missing Pieces: What Raises an Eyebrow

Despite the strong positives in presenting their services, the website falls short on fundamental trust elements that are standard for reputable online businesses, especially in Australia.

• Lack of Privacy Policy: There’s no readily apparent link to a privacy policy. This is a critical omission. In today’s digital landscape, consumers need to know how their personal data (collected via booking forms, contact forms, or even just browsing) is collected, stored, and used. The Australian Privacy Principles (APPs) under the Privacy Act 1988 generally require organisations to have a clearly expressed and up-to-date privacy policy. Without this, it’s a big red flag for consumer data protection.
• Absence of Terms & Conditions: Similarly, there are no easily accessible terms and conditions (T&Cs) or terms of service. These documents outline the legal framework of their service agreements, including cancellation policies, guarantees, liabilities, and dispute resolution. Without T&Cs, the consumer is left without clear guidelines on their rights and responsibilities, making any service agreement ambiguous.
• No Refund Policy or Warranty Details: While they claim “100% Satisfaction Guaranteed” and “All jobs are fully insured,” the specifics of these guarantees, including how a refund or a claim against the insurance would be processed, are not detailed in an accessible policy document. This can lead to misunderstandings and potential disputes down the line.

Tvmounting.com.au Features

Tvmounting.com.au, operating under the STV brand, offers a comprehensive suite of services primarily centred around home entertainment and media solutions in Sydney. They’ve laid out their offerings clearly on the homepage, aiming to cover various aspects of TV and audio-visual setups.

Core Service Offerings

• TV Installation: This includes unboxing, setting up, and tuning new TVs, regardless of brand, model, or size. They emphasise preventing damage during setup, which is a common concern for consumers.
• TV Wall Mounting: This is their bread and butter. They offer mounting services for all TV brands and sizes on any wall type, boasting over 15 years of experience. They also provide options for different bracket types: standard, tilt, or swivel, catering to various viewing preferences and room layouts.
• Home Theatre Room Installation: Beyond just mounting, they delve into creating a full cinematic experience, focusing on proper audio and video setup to optimise the space. This is for those looking for a complete immersive setup.
• Office & Business Media Solutions: STV extends its services to commercial clients, helping businesses and offices across Sydney set up professional audio-visual systems. This indicates their capacity to handle larger, more complex projects.

Ancillary and Specialised Services

• Sound System Installation: This focuses on the audio component of home entertainment, ensuring surround sound systems are correctly positioned, installed, and tuned for high-quality audio.
• Antenna Installation: They offer comprehensive antenna services, including installation, tuning, relocation, maintenance, and repairs. This covers a fundamental aspect of TV reception in Australian homes.
• TV Cables Supply & Install: They stock various cables like HDMI, USB, and RCA, ensuring installers have what’s needed on-site to complete the job efficiently.
• Power Point Installation: A crucial service for wall-mounted TVs, they provide installation, relocation, and repair of power points, both residential and commercial.
• Custom Gyprock TV Entertainment Wall: This is a premium service, offering bespoke drywall entertainment centres to seamlessly integrate the TV into the living room aesthetic.
• Wifi Installation: Recognising the importance of connectivity, they offer Wi-Fi setup upgrades to ensure seamless streaming and smart home device operation.

Operational Features & Promises

• Fast and Friendly Service: They claim 90% of jobs are completed within 48 hours of booking, prioritising speed without compromising quality.
• 100% Satisfaction Guaranteed: This promise is highlighted, stating their commitment to high quality, affordable prices, and prompt service, backed by a 5.0-star Google rating.
• All TV Brands & Sizes: They assure customers they can handle any TV, any wall, thanks to 15+ years of experience.
• Insured Jobs: All services are stated to be fully insured, providing peace of mind to customers regarding potential damages.
• COVID-19 Safety Measures: They detail social distancing, hand washing, tool disinfection, and mask/glove usage protocols, demonstrating awareness of health and safety.

Tvmounting.com.au Pros & Cons

Alright, let’s break down tvmounting.com.au, or STV as they call themselves, into what they do well and where they might stumble. Think of it like looking at a new gadget: some features are brilliant, others make you scratch your head.

The Upsides (Pros)

• Clear Service Offerings: They spell out exactly what they do, from TV installation and wall mounting to home theatre setups and even Wi-Fi. It’s easy to see if they offer what you need, which is a massive plus for saving time.
• Strong Local Focus: Servicing “All Sydney Suburbs” is great. If you’re in Sydney, you know they’ve got your area covered, whether you’re in the CBD, Eastern Suburbs, or out west.
• Transparent Pricing (Starting From): Listing “TV Wall Mounting Installation Starting From $189 exc. GST” gives you a baseline idea of cost. It’s not a mystery, which is often frustrating with service-based businesses.
• Excellent Customer Testimonials: They’ve got 5.0-star ratings on Google reviews, and they link directly to Facebook, Google, and Yelp. This real-world feedback from actual customers is gold for building trust. Paul McGrath, Jon Goddard, Michael Black – these aren’t just generic names; they read like genuine reviews.
• ABN Provided: Displaying their ABN (Australian Business Number) 36712384165 adds a layer of official legitimacy. You can cross-reference this with the Australian Business Register if you want to verify the business details.
• Prompt Service Promise: Their claim of 90% of jobs done within 48 hours is appealing for anyone who wants their new TV up ASAP. Fast turnaround is often a deciding factor.
• Fully Insured Jobs: This is a big one. Knowing that “All jobs are fully insured” provides crucial peace of mind. If something goes pear-shaped during installation, you’re covered.
• Direct Communication Focus: Multiple “Call Now” buttons and a clear phone number suggest they prefer direct interaction, which many customers appreciate for urgent queries or specific needs.
• COVID-19 Safety Measures: They’ve clearly outlined steps to minimise risk, like social distancing, tool disinfection, and hand washing. This shows a commitment to client and staff well-being, especially relevant in current times.

The Downsides (Cons)

• No Accessible Privacy Policy: This is a major hurdle. In Australia, consumer privacy is a serious matter, and without a clear, easily accessible privacy policy, customers have no idea how their personal data (collected via booking forms, contact forms, or general website use) is handled. This fundamentally undermines trust and compliance.
• Lack of Terms & Conditions: Just like the privacy policy, the absence of comprehensive terms and conditions is a significant oversight. What are the exact terms of their “100% satisfaction guarantee”? What are the cancellation policies? What are the liabilities? Without T&Cs, customers are in the dark about their contractual rights and obligations.
• Limited Online Transparency: While they have a “Book Online” option, the overall transparency regarding the full process, payment terms beyond “starting from,” and detailed service agreements is lacking due to the missing legal documents.
• Generic Number Counter: The “Satisfied Customers 0,” “Completed Projects 0,” “Hours of Work 0,” “Satisfaction Rate 0 %” section, while likely a placeholder or an error, looks unprofessional and contradicts their claims of years of experience and hundreds of satisfied customers. It’s a small detail but can erode confidence.
• Google-plus-g Links: The repeated use of “Google-plus-g” suggests outdated or poorly maintained social media links, as Google+ was discontinued years ago. While they do link to actual Google Reviews, the nomenclature is a bit off.
• Ambiguous “Discount Ends in…” Timer: The “LED TV Brackets 10% OFF Discount Ends in…” timer is a common marketing tactic. While not inherently bad, without a clear end date or mechanism for tracking, it can feel less genuine if it’s always running.

Tvmounting.com.au Alternatives

When you’re looking for someone to handle your TV installation or home theatre setup in Sydney, it’s smart to consider all your options. While tvmounting.com.au offers a range of services, knowing what else is out there can help you make an informed decision, especially if you value certain aspects like extensive online documentation or a broader service network. Here are some strong alternatives in the Australian market, focusing on similar services or complementary products that ensure a high-quality home entertainment experience.

Local Service Providers (Sydney-focused)

• Jim’s Antennas (Sydney Branches)

  • Overview: Part of the well-known Jim’s Group, Jim’s Antennas offers TV antenna installation, digital TV upgrades, home theatre setup, and TV wall mounting. They operate through a franchise model, meaning you get local expertise with the backing of a large national brand.
  • Key Strengths: Widespread coverage across Sydney, strong brand recognition, consistent service standards due to franchise training, and often include comprehensive insurance. They typically provide detailed quotes.
  • Consideration: Being a franchise, the specific experience can vary slightly between operators, but the overall Jim’s brand reputation is usually reliable.

• Local Electricians and AV Specialists

  

  • Overview: Many licensed electricians and dedicated audio-visual (AV) specialists in Sydney offer TV mounting, home theatre wiring, and power point installation. These can be independent businesses or smaller local firms.
  • Key Strengths: Highly specialised expertise, often capable of custom solutions including in-wall cabling and complex integrations. They can often provide a more tailored service.
  • Consideration: Requires more direct research to vet individual businesses, checking their licenses, insurance, and customer reviews on platforms like Google Maps or Oneflare.

DIY Solutions (Products for Self-Installation)

If you’re handy and want to save on installation costs, or if you prefer to have the equipment ready for a professional, these product categories are excellent alternatives available through various retailers, including online.

• High-Quality Universal TV Wall Mounts Grivity.com.au Review

  • Overview: Brands like Sanus, Vogel’s, and Peerless AV offer robust, reliable TV wall mounts in fixed, tilt, and full-motion varieties. They come with clear instructions and all necessary hardware.
  • Key Strengths: Cost-effective for DIY, provides flexibility in choosing specific features (e.g., how far the TV extends, cable management channels), and allows for precise positioning if you’re meticulous.
  • Consideration: Requires confidence in drilling into walls, understanding of TV weight limits, and often a second person for safety. Incorrect installation can lead to damaged TVs or walls.

• Premium HDMI Cables

  • Overview: Essential for high-quality audio and video transmission, especially for 4K and 8K content. Brands like AudioQuest, Belkin, and Zeskit offer certified high-speed HDMI cables.
  • Key Strengths: Ensures optimal picture and sound quality, durable construction for longevity, and supports advanced features like ARC/eARC and HDR.
  • Consideration: While crucial, expensive cables don’t magically improve a poor signal. Ensure the cable matches the source and display capabilities.

• Surge Protectors & Power Conditioners

  • Overview: Essential for protecting valuable home theatre equipment from power spikes and fluctuations. Brands like Belkin, APC, and Panamax offer various models with different levels of protection and outlets.
  • Key Strengths: Safeguards electronics, provides multiple outlets for all components, and some offer power conditioning for cleaner electricity, improving audio/video performance.
  • Consideration: Choose a model with adequate joule rating for protection and enough outlets for your setup.
• Cable Management Kits

  • Overview: Simple but effective solutions including cable ties, sleeves, raceways, and clips to hide and organise unsightly cables behind your TV and home theatre system.
  • Key Strengths: Improves aesthetics, prevents tangles, reduces clutter, and can protect cables from damage. Very affordable.
  • Consideration: May require some planning and effort to route cables neatly, especially for complex setups.

How to Book tvmounting.com.au Services

Getting your TV mounted by STV (tvmounting.com.au) seems designed to be a straightforward process, primarily relying on direct communication. They’ve made their contact methods highly visible, indicating a preference for speaking to customers directly to understand their needs and provide tailored quotes.

The STV Booking Process

• Initial Enquiry: The website encourages you to “CONTACT US TODAY FOR A FREE CONSULTATION!” and prominently displays their phone number (0468 364 234) and email ([email protected]). The process, as outlined in their “Why Choose Us?” section, starts with “You send us an enquiry,” followed by “We will get back to you the same day.” This suggests a strong emphasis on quick response times.
• Consultation: Once contact is made, the next step is “You book a consultation,” where they promise to “provide professional advice.” This likely involves discussing your specific TV type, wall material, desired height, and any other requirements like cable concealment or power point installation.
• Job Booking: After the consultation and presumably, agreement on a quote, “You book a job,” and they commit to “We will get it done.” They claim 90% of jobs are completed within 48 hours from booking, highlighting their efficiency.
• Online Booking Option: There is also a “Book Online” link in the menu, which leads to a dedicated booking page. This offers an alternative for those who prefer to initiate the process digitally rather than over the phone immediately. The online booking system would likely collect details about the service required, preferred dates, and contact information.

What to Expect During the Process

• Communication: Expect relatively quick responses, especially if you call during their operating hours (Mon-Fri & Sunday, 8 am-7 pm).
• Quoting: While they list a starting price for TV wall mounting ($189 exc. GST), the “free consultation” suggests they’ll provide a more precise quote based on your specific needs, which can vary depending on TV size, wall type, bracket choice, and additional services like cable management or power point installation.
• Scheduling: With a 48-hour completion promise, you can likely expect a relatively fast turnaround from the point of booking the job.
• On-site Service: They mention their installers are “expert and knowledgeable,” “polite and friendly,” and committed to “quality and meticulous workmanship.” They also state they take the time to show customers how to operate their entertainment system.

Important Considerations

• No Explicit Cancellation Policy: A major gap in their online information is the absence of a clearly linked cancellation policy. While you’d typically negotiate this during the consultation or booking phase, having it outlined on the website provides transparency and sets expectations. Without it, you’d need to confirm their cancellation terms directly when you book.
• Payment Methods: They mention accepting “payments through credit and debit cards or bank transfer,” which offers flexibility.
• Preparation: Before the installer arrives, it’s always a good idea to clear the area where the TV will be mounted, and if possible, have the TV and any associated components (like soundbars, set-top boxes) readily accessible.

Tvmounting.com.au Pricing

When you’re looking at getting a professional service like TV mounting, understanding the pricing structure is key. Tvmounting.com.au, operating as STV, provides some initial transparency on their costs, which is a good starting point, but like many service-based businesses, the final price will depend on the specifics of your job.

Stated Starting Prices

• TV Wall Mounting Installation: The most prominent pricing detail on their homepage is “$189 exc. GST” for TV wall mounting installation. This is a crucial piece of information as it gives potential customers a baseline expectation.
  • “Exc. GST” (Excluding GST): This means the Goods and Services Tax (currently 10% in Australia) will be added to this base price. So, $189 becomes $207.90 (189 * 1.10). It’s important for Australian consumers to factor in GST when comparing prices.
• “From $179”: There’s also a smaller call-out near the bottom of their “Don’t risk your new TV!” section that says “From $179.” It’s unclear if this is an older price point, or if it refers to a simpler service, but the $189 figure seems to be the current primary advertised starting rate.

Factors Influencing the Final Price

While the starting price is helpful, the actual cost can fluctuate significantly based on several variables, which are common for TV installation services:

• TV Size and Weight: Larger and heavier TVs may require more robust mounts and potentially more installers, which can influence the cost.
• Wall Type: Mounting a TV on a standard plasterboard wall is generally simpler and less expensive than on brick, concrete, or specific feature walls (e.g., custom gyprock entertainment walls, which they also offer as a service). Different wall materials require different tools and fixings.
• Type of Mount:
  • Fixed Mounts: Generally the cheapest, holding the TV flat against the wall.
  • Tilt Mounts: Allow the TV to tilt up or down, slightly more expensive.
  • Swivel/Full-Motion Mounts: Offer the most flexibility, allowing the TV to be pulled out, angled, and swiveled. These are typically the most expensive due to their complex mechanics.
• Cable Management: Hiding cables within the wall (in-wall cabling) for a clean look is an additional service and will add to the cost, as it involves cutting and repairing walls.
• Power Point Installation/Relocation: If a new power point is needed behind the TV or an existing one needs to be moved, this is an electrical service that will incur additional charges.
• Additional Services: Any other services bundled with the mounting, such as sound system installation, antenna installation, Wi-Fi setup, or home theatre configuration, will naturally increase the overall price.
• Travel Costs/Distance: While they service “All Sydney Suburbs,” for very remote parts of Sydney, there might be a call-out fee or an adjusted travel charge, though this isn’t explicitly stated on the homepage.

How to Get an Accurate Quote

Given the variable nature of these jobs, the best way to get an accurate price from STV is to:

• Utilise their “Free Consultation”: This is where you can discuss all your specific needs, the type of wall, TV, and desired outcome.
• Request a Detailed Quote: Ensure the quote you receive is comprehensive and itemises all services, materials (like brackets, cables), and any additional work (like power points or gyprock repairs).
• Confirm “Exc. GST”: Always clarify whether the quoted price includes or excludes GST to avoid surprises.

Overall, STV provides a starting point for pricing, which is more transparent than some competitors who only offer “quote upon request.” However, potential customers should be prepared for the final price to be higher than the advertised “starting from” rate, especially if they opt for more complex setups or additional services.

Tvmounting.com.au vs. Competitors

When evaluating tvmounting.com.au (STV) against its competitors in the Sydney TV installation market, it’s helpful to compare their strengths, weaknesses, and overall service models. This isn’t just about price; it’s about the entire customer experience, from initial contact to post-installation support.

STV (tvmounting.com.au) at a Glance

• Strengths: Clear service list, prominent contact details, strong focus on customer satisfaction with 5.0-star Google reviews, fast turnaround (90% within 48 hours), explicit mention of full insurance, and ABN provided. They also offer a good range of ancillary services like power point and Wi-Fi installation.
• Weaknesses: Critical lack of easily accessible Privacy Policy and Terms & Conditions. The “0” counters for projects completed/customers satisfied can undermine credibility.
• Pricing: Transparent “starting from” price of $189 exc. GST for basic wall mounting, but full quotes are needed for complex jobs.

Key Competitors and How They Stack Up

1. Jim’s Antennas (Sydney Branches)

• Service Model: Franchise-based, national brand with local operators.
• Strengths:
  • Brand Recognition: Part of the massive Jim’s Group, instilling significant trust due to its established reputation.
  • Wider Scope: While specialising in antennas, they also offer TV wall mounting, home theatre setup, and digital TV solutions.
  • Consistent Standards: Franchise model often ensures certain standards of service and professionalism.
  • Insurance: Jim’s Group typically has robust insurance policies across its franchises.
  • Online Presence: Generally very professional websites with clear legal documentation.
• Weaknesses: Pricing can vary slightly between individual franchisees.
• Comparison: Jim’s Antennas often feels like a more ‘corporate’ and standardised option, with a more robust online presence in terms of legal documentation, which STV currently lacks. Their quotes are typically detailed and upfront.

2. Local Independent Electricians/AV Specialists

• Service Model: Smaller, independent businesses or sole traders operating within specific Sydney regions.
• Strengths:
  • Specialised Expertise: Many electricians are highly skilled in power points and in-wall cabling, and dedicated AV specialists can provide bespoke home theatre designs.
  • Personalised Service: Often more flexible and able to build a direct relationship with the client.
  • Competitive Pricing: Might offer more competitive rates for specific services due to lower overheads.
• Weaknesses:
  • Varying Quality: Quality can vary significantly; thorough vetting (checking licenses, insurance, references) is crucial.
  • Limited Scope: May not offer the full breadth of services that STV or Jim’s Antennas do (e.g., specific antenna repairs).
  • Less Online Presence: Some might have basic websites or rely purely on word-of-mouth, making online research harder.
• Comparison: STV sits somewhat in the middle here. They are more established than many sole traders but perhaps not as nationally recognised as Jim’s. STV’s broad service list is a significant advantage over single-focus electricians.

3. Retailer-Provided Installation Services (e.g., Harvey Norman, JB Hi-Fi)

• Service Model: Large electronics retailers often offer installation services as an add-on when you purchase a TV or home theatre system from them.
• Strengths:
  • Convenience: One-stop shop for purchase and installation.
  • Guaranteed Compatibility: Installers are familiar with the products sold by the retailer.
  • Brand Reputation: Backed by large, well-known retail chains.
• Weaknesses:
  • Higher Cost: Often more expensive than independent installers.
  • Less Flexible: Installation might be rigid, tied to the retailer’s specific processes.
  • Limited Scope: Might not handle complex custom work or issues unrelated to the purchased product (e.g., external antenna problems).
• Comparison: STV is a specialised service provider, offering more flexibility and potentially better value for complex installations compared to a retailer’s basic setup service. STV’s expertise spans more than just TV mounting, including custom wall solutions and comprehensive audio setups.

Overall Assessment

STV positions itself well as a dedicated, efficient, and customer-focused provider in Sydney. Their direct approach and stated satisfaction guarantee are appealing. However, their significant weakness lies in the absence of crucial legal documents like a Privacy Policy and Terms & Conditions. In an age where digital trust is paramount, this is a glaring omission that reputable competitors usually have front and centre. For a consumer, this means less clarity on their rights and responsibilities, making some alternatives potentially more secure or transparent in their operations. Downundercamping.com.au Review

FAQ

What is tvmounting.com.au?

Tvmounting.com.au is the website for STV – Sydney TV Installation & TV Wall Mounting, a service provider based in Sydney, Australia, specialising in TV installation, wall mounting, home theatre setup, and related audio-visual solutions for both residential and commercial clients.

Does tvmounting.com.au service all of Sydney?

Yes, according to their website, tvmounting.com.au (STV) provides servicing across all Sydney suburbs, including Sydney CBD, Eastern Suburbs, Western Suburbs, Inner West, South Sydney, Northern Suburbs, and Northern Beaches.

What services does tvmounting.com.au offer?

Tvmounting.com.au offers a range of services including TV installation, TV wall mounting, home theatre room installation, office and business media solutions, sound system installation, antenna installation, TV cables supply and install, power point installation, custom Gyprock TV entertainment wall creation, and Wi-Fi installation.

How much does TV wall mounting cost with tvmounting.com.au?

Tvmounting.com.au states that TV wall mounting installation starts from $189 excluding GST. The final price can vary based on TV size, wall type, chosen mount type, and any additional services required.

Is tvmounting.com.au insured?

Yes, the website explicitly states that “All jobs are fully insured,” providing peace of mind for customers regarding potential damages during installation.

How quickly can tvmounting.com.au complete a job?

Tvmounting.com.au claims to offer “Fast & Friendly Service,” with 90% of their jobs being completed within 48 hours from the time of booking.

Does tvmounting.com.au provide brackets for TV mounting?

Yes, the website mentions that STV provides a range of brackets to suit various wall types and room layouts, including swivel, tilt, ceiling, and stud wall mounts. They also offer a 10% discount on LED TV brackets.

Can tvmounting.com.au install TVs of any brand or size?

Yes, they state, “We install all TV brands and all TV sizes. We can wall mount any kind of TV and on any kind of wall,” with over 15 years of experience.

How can I get a quote from tvmounting.com.au?

You can contact tvmounting.com.au directly via phone (0468 364 234) or email ([email protected]) for a free consultation and to receive a quote. They also have an “Online Booking” option.

What are tvmounting.com.au’s operating hours?

Tvmounting.com.au operates Monday to Friday and on Sunday, from 8 am to 7 pm. They explicitly state, “Yes We’re Open on Sunday.” Ecostainable.com.au Review

Does tvmounting.com.au have good customer reviews?

Yes, the website highlights a “5.0 star rating in google reviews” and provides links to their Facebook, Google, and Yelp review pages where customer testimonials are visible.

Does tvmounting.com.au offer home theatre room installation?

Yes, they offer “HOME THEATRE ROOM INSTALLATION” services, focusing on delivering a cinematic experience by optimising high-quality audio and 4K video within the space.

Can tvmounting.com.au help with cable management?

Yes, they offer a “TV CABLES SUPPLY & INSTALL” service, stocking various cables like HDMI, USB, and RCA, and can assist in concealing them for a clean finish.

Does tvmounting.com.au offer power point installation?

Yes, STV provides “Power Point Installation, relocation and repair servicing all Sydney suburbs,” available for both residential and commercial needs.

What kind of walls can tvmounting.com.au mount TVs on?

They claim they “can wall mount any kind of TV and on any kind of wall,” indicating their capability to work with various wall materials, including custom gyprock.

Do I need to provide the TV mount myself?

No, tvmounting.com.au states they provide a range of brackets, and they even offer a 10% discount on LED TV mounting brackets at installation.

Does tvmounting.com.au provide Wi-Fi installation services?

Yes, they offer “Wifi Installation” to help customers upgrade their Wi-Fi setup for seamless connectivity.

What safety measures does tvmounting.com.au implement during service?

Tvmounting.com.au outlines several steps to minimise risk, including social distancing (1.5-2m), not shaking hands, disinfecting tools before and after every job, regular hand washing, and using gloves and masks if required.

How can I verify tvmounting.com.au’s business details?

Tvmounting.com.au provides its ABN (Australian Business Number) 36712384165 on the website, which can be used to search the Australian Business Register for verification.

Does tvmounting.com.au have an online booking system?

Yes, there is an “Online Booking” link in their navigation menu, allowing customers to initiate the booking process digitally. Rev-upyourresume.com.au Review