What is fido.ca?
Fido.ca is the official website for Fido Solutions Inc., a Canadian wireless telecommunications company that provides mobile phone plans, devices, and home internet services. It is a subsidiary of Rogers Communications.
How do I log in to my Fido account on fido.ca?
You can log in to your Fido account by navigating to the “Sign in” link prominently displayed on the fido.ca homepage. This will direct you to the fido.ca login portal where you can enter your credentials.
Can I buy a SIM card directly from fido.ca?
Yes, while the homepage text doesn’t explicitly state “buy SIM card,” new activations typically come with a SIM card, and you can likely find options for obtaining a fido.ca/simcard through their phones or plans section, or by contacting support.
Does fido.ca sell only new phones, or are there pre-owned options?
Fido.ca sells both new phones, such as the iPhone 16 and Google Pixel 9, and certified pre-owned devices, like the certified pre-owned iPhone 14 Pro, offering a range of price points and options. Fido.ca Services and Offerings
What is the Fido phone number for customer support?
The fido.ca homepage mentions a phone number specifically for existing Fido mobile customers inquiring about internet service: 1-855-348-0213. For general support, you would typically find a comprehensive fido.ca phone number list in their fido.ca/support section.
What kind of network speed does Fido.ca offer for mobile plans?
Fido.ca prominently advertises plans at “4G LTE speeds.” While 5G is becoming more common, 4G LTE is Fido’s primary advertised speed for its mobile data plans. The fido.ca/3gnetwork refers to an older network technology, but the focus is on faster speeds.
Where can I find information about Fido.ca plans?
Information about Fido’s mobile and internet fido.ca plans is available directly on the homepage with highlighted deals, and comprehensively in the “Plans” section of the website.
Does Fido.ca support eSIM?
While not directly stated on the homepage text, the prevalence of eSIM technology suggests that fido.ca/esim support is likely available for compatible devices. You would typically find details in the device specifications or support pages.
Where can I find support or FAQs on fido.ca?
You can find comprehensive support resources by clicking the “Support” link on the fido.ca website, which leads to the fido.ca/support section, offering FAQs, troubleshooting, and contact options. Is Fido.ca Legit?
Does Fido.ca offer international roaming services?
Yes, Fido offers international fido.ca roaming services, allowing you to use your phone when travelling abroad. Details on rates and packages would be available in the fido.ca/support or “Plans” sections of their website.
How does Fido’s 30-day return policy work?
Fido.ca states they offer “Hassle Free Returns” with a “30-day return policy,” meaning customers generally have 30 days from the purchase date to return devices or cancel services if they are not satisfied. Specific conditions apply and would be detailed on their site.
Can I save on activation fees by shopping online on fido.ca?
Yes, fido.ca explicitly states, “Shop online and save the $75 Setup Service Fee,” encouraging customers to make purchases directly through their website to avoid this charge.
What is the Fido My Account app for?
The Fido My Account app, available for Apple and Android, allows you to “track your usage, make a secure payment, use your Data Boost and so much more!” It’s designed for convenient self-management of your Fido services.
Does Fido.ca offer internet services?
Yes, Fido.ca offers home internet services. The homepage states, “Get Canada’s most reliable internet*Fast, reliable, and secure internet starting at $60.00/mo.” Is inovainc.ca a Scam?
Are there exclusive offers for existing Fido customers?
Yes, the fido.ca homepage mentions, “Sign in for exclusive offers! Check out amazing plan and phone deals made just for you,” indicating personalized promotions for existing customers who log in.
What is the Rogers Mastercard® mentioned on fido.ca?
The Rogers Mastercard® is a credit card offered in partnership with Rogers Bank, promoted on fido.ca as a benefit for Fido customers. It offers “3% cash back value” with “no annual fee” for postpaid consumers.
How reliable is Fido’s internet service according to fido.ca?
Fido.ca claims its internet service is “Canada’s most reliable internet*As awarded by Opensignal,” indicating a focus on network stability and performance.
Can I pick up a device in-store if I order online from fido.ca?
Yes, Fido.ca offers flexibility, stating, “We’ll ship the device to you or pick it up in-store for free. The choice is yours!” for online device purchases.
How do prepaid plans work on fido.ca?
For prepaid plans, fido.ca directs users to its sister brand, chatr, with an offer like “3GB for only $25/mo” through chatrwireless.com. This indicates that Fido’s core website focuses more on postpaid and integrated services, while chatr handles prepaid. Farber.ca Results: What Users Are Saying
Does Fido.ca offer financing options for phones?
Yes, Fido.ca offers financing on select plans for various phones, including “$0 down” options for new devices and monthly payment plans (e.g., iPhone 14 Pro for $5/month after bill credit). These are subject to approved credit.
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