Absoluteict.co.uk Review

Based on looking at the website Absoluteict.co.uk, it appears to be a legitimate IT services provider based in Pudsey, Leeds, offering a range of managed IT services, support, and web development solutions. The site provides a comprehensive overview of their offerings for both business and residential customers. However, a thorough review reveals some areas where it could enhance its trustworthiness and transparency to meet the highest standards expected of reputable online businesses.

Overall Review Summary:

• Company Name: Absolute ICT Services Ltd
• Company Number: 11943557 (Verifiable on Companies House)
• Services Offered: Managed IT Services, IT Support (Remote & On-Site), Network Security, Cloud Services, Data Backup & Recovery, Disaster Recovery, Refurbished IT Equipment Sales, IT Consultancy, Website Development, SEO & Marketing Services, Computer Repair, Virus Removal, Hardware Troubleshooting, System Upgrades, Custom-Built Gaming PCs.
• Target Audience: Businesses and Residential customers in Pudsey, Leeds, and beyond.
• Contact Information: Email ([email protected]), Phone (0113 450 8550), Physical Address (Holly Park Mills, Woodhall Rd, Calverley, Pudsey LS28 5QS).
• Trust & Transparency: While basic contact info is present, the absence of publicly available customer reviews, detailed case studies, or a clear privacy policy and terms of service on the homepage slightly diminishes immediate trust. The website could benefit from showcasing client testimonials and more explicit legal documentation.

Absoluteict.co.uk presents itself as a dedicated IT partner, aiming to ensure businesses run smoothly and securely. They highlight proactive support, 24/7 monitoring, data backups, and comprehensive IT management. For residential users, they offer services ranging from virus removal to custom PC builds. While the services themselves are highly practical and necessary in the modern digital landscape, the website’s presentation could be improved to instil greater confidence. For instance, the lack of readily visible client success stories or a clear ‘Terms and Conditions’ link from the footer might raise questions for a meticulous user. In the digital realm, transparency is key, and while the company registration number is a good start, more readily accessible trust signals would be beneficial.

Here are some ethical and reputable alternatives for IT services and related tools, focusing on those widely recognised for their reliability and ethical practices:

• Microsoft 365 Business

  • Key Features: Comprehensive suite of productivity tools (Word, Excel, PowerPoint, Outlook, Teams), cloud storage (OneDrive), advanced security features, device management.
  • Average Price: Varies based on plan, typically £5-£20 per user per month.
  • Pros: Industry standard, robust security, scalability, seamless integration, excellent collaboration tools.
  • Cons: Can be complex to manage for small businesses without IT support, subscription model.

• Google Workspace

  • Key Features: Cloud-based productivity suite (Gmail, Calendar, Drive, Docs, Sheets, Meet), enterprise-grade security, custom business email, team collaboration tools.
  • Average Price: Varies based on plan, typically £4-£15 per user per month.
  • Pros: User-friendly interface, strong mobile integration, real-time collaboration, excellent search capabilities.
  • Cons: Can be less feature-rich than Microsoft Office for some power users, reliance on internet connectivity.

• Avast Business Antivirus Pro

  • Key Features: Advanced antivirus, firewall, ransomware protection, email shield, web shield, smart scan, centralised management console for businesses.
  • Average Price: Varies by number of devices and subscription length, typically £30-£60 per device annually.
  • Pros: Strong detection rates, comprehensive security features, low system impact, reputable brand.
  • Cons: Can sometimes be resource-intensive, false positives can occur.

• NordLayer (for Business VPN)

  • Key Features: Secure remote access, site-to-site connectivity, network segmentation, threat prevention, dedicated IP, centralised cloud management.
  • Average Price: Varies by team size and features, typically starts from £7 per user per month.
  • Pros: Enhances network security for remote teams, easy deployment, reliable performance, good reputation.
  • Cons: Requires technical understanding to configure advanced features, can add latency for some connections.

• Backblaze Business Backup

  • Key Features: Automatic and continuous backup, unlimited storage, quick data recovery, strong encryption, mobile access, group management.
  • Average Price: From £5-£7 per computer per month, with options for servers and NAS.
  • Pros: Extremely easy to set up and use, truly unlimited backup, robust and reliable, cost-effective.
  • Cons: Primarily focused on endpoint backup, limited in granular file versioning compared to some enterprise solutions.

• DigitalOcean (for Cloud Services)

  • Key Features: Cloud computing platform offering virtual servers (Droplets), managed databases, object storage (Spaces), Kubernetes, app platform, developer-friendly tools.
  • Average Price: Pay-as-you-go, starting from £4 per month for basic Droplets.
  • Pros: Excellent for developers and startups, predictable pricing, robust infrastructure, extensive documentation.
  • Cons: Requires technical expertise for deployment and management, not as managed as some other cloud providers for non-developers.

• Cloudflare (for Website Security & Performance)

  • Key Features: CDN, DDoS protection, WAF (Web Application Firewall), SSL/TLS encryption, DNS management, edge computing, bot management.
  • Average Price: Free plan available for basic features, paid plans from £15-£200+ per month depending on scale and features.
  • Pros: Significantly improves website speed and security, protects against a wide range of cyber threats, easy to integrate.
  • Cons: Can be complex to configure for advanced users, free tier has limited features.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Absoluteict.co.uk Review & First Look

When you first land on Absoluteict.co.uk, the immediate impression is one of professionalism and clarity. The design is clean, and the layout is intuitive, guiding visitors through their core offerings: Managed IT Services and IT Support. They quickly establish their presence by highlighting their focus on businesses in Pudsey, Leeds, and surrounding areas. This local emphasis is a solid start for a service-based business. The homepage immediately presents a “Skip to content” link, which is a good accessibility feature, allowing users to jump directly to the main information without scrolling past navigation elements.

Initial Observations on Website Content

The website clearly communicates its primary value proposition: proactive IT management to ensure business technology runs smoothly and securely. They list a comprehensive set of services, from 24/7 monitoring and data backups to endpoint protection and cloud services. This immediately tells a potential client that they offer a full spectrum of IT solutions, not just piecemeal fixes.

Key Information and Transparency

One of the first things a discerning user looks for is clear company identification. Absoluteict.co.uk provides its company number, 11943557, and a physical address: Holly Park Mills, Woodhall Rd, Calverley, Pudsey LS28 5QS. This is crucial for legitimacy. A quick check on Companies House confirms “Absolute ICT Services Ltd” is indeed a registered entity with this number, active since April 2019. This level of transparency is a strong positive, distinguishing them from less reputable online operations that often obscure their true identity.

Call to Action and Navigation

The site effectively uses call-to-action buttons like “Contact us today” and “Book Call” to encourage engagement, primarily directing users to their contact page. The navigation menu is standard, with links to “About Us” and “Services,” which are essential for any business website. The “View All Of Our Services” link is also prominent, leading to a dedicated services page, which is good for user experience.

Absoluteict.co.uk Features

Absoluteict.co.uk offers a robust suite of IT services, designed to cover nearly every technological need for both businesses and residential users. Their feature set is categorised clearly, making it easy for potential clients to identify the solutions relevant to them.

Comprehensive Managed IT Services

Their core offering, Managed IT Services, is comprehensive. It encompasses:

• Proactive IT Management: This is key, as it focuses on preventing issues rather than just reacting to them. This often includes regular system health checks, software updates, and security patches.
• 24/7 Monitoring: Critical for businesses, ensuring that potential issues are identified and addressed around the clock, minimising downtime.
• Data Backups & Recovery: A cornerstone of business continuity, with features like “one click restore” mentioned for quick recovery.
• Endpoint Protection: Safeguarding individual devices (laptops, desktops, servers) from threats.
• Cloud Services: Assisting with migration and management of cloud-based solutions like Microsoft 365 and G Suite.

Specialised IT Support

Beyond managed services, they provide direct IT support, both remotely and on-site. This flexibility is vital for businesses of varying sizes and operational models. Specific support features include:

• Network Setup & Maintenance: Ensuring robust and secure network infrastructure.
• Hardware Troubleshooting & Repair: Addressing physical issues with computers, printers, and other peripherals.
• Software Installation & Updates: Keeping systems secure and performing optimally.
• Virus & Malware Removal: A critical service in today’s threat landscape, acknowledging that “viruses are much more sophisticated these days.”

Business Support Services

This section details specific offerings tailored for corporate clients:

• IT & Network Consultancy: Providing expert advice on IT strategy and infrastructure planning.
• Remote Monitoring & Management (RMM): Utilising tools like N-Able for automated alerts and issue resolution, showcasing a commitment to industry-standard solutions.
• Cybersecurity Services: Including managed antivirus, firewall management, and advanced threat protection.
• Maintenance Contracts: For ongoing support and optimal performance.
• Hosted Exchange Emails & Website & Email Hosting: Providing reliable communication and online presence solutions.

Residential Support Services

Absoluteict.co.uk also extends its expertise to individual users, offering services such as:

• System Backup & Recovery: Including Windows reinstallation.
• Managed Antivirus & Patch Management: Ensuring home devices are protected and updated.
• System Upgrades: Including SSD & Hard Drive Upgrades to improve speed.
• Custom-Built Gaming PCs: A niche but valuable service for enthusiasts.
• Computer Speed Optimisation: Addressing common user frustrations with slow devices.

Web Development & SEO

A valuable addition to their IT services, they also offer: Hovefamilydental.co.uk Review

• Customised Website Design: Helping businesses establish or improve their digital presence.
• SEO & Marketing Services: Aiming to boost online visibility, which is crucial for modern businesses. This integrated approach can be very beneficial for clients looking for a one-stop shop for their digital needs.

Absoluteict.co.uk Pros & Cons

A critical review of any service involves weighing its strengths against its weaknesses. Absoluteict.co.uk, while demonstrating many positives, also has areas where it could improve, particularly in building immediate trust with a broader online audience.

Pros

• Clear Service Offerings: The website explicitly details a wide range of services for both business and residential clients, making it easy for visitors to understand what’s available. The categories are well-defined (Managed IT, IT Support, Business Support, Residential Support).
• Strong Local Focus: By clearly stating their service area (Pudsey, Leeds, and beyond), they establish relevance for local businesses and residents. This helps them target their market effectively.
• Transparency in Company Details: Providing the company name (Absolute ICT Services Ltd), company number (11943557), and a physical address is a significant trust signal. This allows for independent verification, confirming their legitimate business status.
• Comprehensive IT Solutions: From proactive monitoring and data recovery to cybersecurity and hardware repairs, they offer a holistic approach to IT management, which is appealing to clients looking for a single provider.
• Mention of Industry Tools: Referencing tools like “N-Able” for Remote Monitoring & Management indicates they use recognised professional software, lending credibility to their technical capabilities.
• Focus on Prevention: Their emphasis on “proactive support” and “preventing issues before they arise” highlights a forward-thinking approach to IT, aiming to minimise downtime and improve productivity.
• Availability of Contact Information: Multiple contact methods are provided: email, phone number, and a contact form, ensuring accessibility for enquiries.
• Inclusion of Web Development & SEO: This broadens their appeal, offering a more complete digital solution package for businesses.

Cons

• Lack of Publicly Displayed Customer Reviews/Testimonials: A significant omission. In today’s digital age, genuine customer feedback is paramount for building trust and social proof. Without testimonials, new visitors have no immediate way to gauge client satisfaction or the quality of service from an external perspective.
• Absence of Case Studies or Success Stories: For an IT service provider, showcasing how they’ve helped other businesses solve problems or improve efficiency is highly persuasive. The website lacks any specific examples or detailed case studies that could illustrate their impact.
• No Visible Privacy Policy or Terms & Conditions: While the company is registered, the footer lacks direct links to essential legal documents like a Privacy Policy or Terms & Conditions. These are crucial for outlining data handling practices, service agreements, and dispute resolution, protecting both the provider and the client. Their absence can raise concerns about data privacy and legal transparency.
• Limited “About Us” Detail on Homepage: While there’s an “About Us” link, the homepage doesn’t offer much in terms of the team’s expertise, company history, or values beyond a general statement. More human connection and background can foster greater trust.
• No Blog or Resource Section: A blog could demonstrate expertise, provide valuable IT insights, and improve SEO. The absence of such a section means they miss an opportunity to engage with potential clients and establish authority.
• Generic Stock Photography: While not a deal-breaker, the use of generic stock photos throughout the site doesn’t convey a unique brand identity. More authentic imagery of their team or office could enhance relatability.
• Pricing Information is Absent: While common for bespoke IT services, the complete lack of any pricing indication (even “contact for quote” near services) means potential clients must initiate contact just to get a basic idea of costs.

Absoluteict.co.uk Alternatives

When seeking IT support and services, especially for businesses, it’s wise to consider reputable alternatives that offer similar, if not more comprehensive, solutions with strong ethical foundations. The following options are well-regarded in the UK and globally for their quality, reliability, and commitment to client satisfaction. These alternatives focus on providing essential IT infrastructure, cybersecurity, and productivity tools that are ethical and align with responsible business practices.

• Get Support

  • Key Features: Managed IT Services, IT Support (On-site & Remote), Cybersecurity Solutions, Cloud Services (Microsoft 365, Azure), Business Continuity & Disaster Recovery, IT Consultancy.
  • Pros: Well-established UK-based IT support company, strong focus on customer service, comprehensive range of managed IT services for businesses, proactive approach to IT management, positive client testimonials readily available on their website.
  • Cons: Primarily serves businesses, potentially higher cost for smaller organisations due to comprehensive service packages.
  • Availability: UK-wide with offices in major cities.

• IT Lab (Part of Accenture)

  • Key Features: Managed Services, Cybersecurity, Cloud Solutions, Digital Transformation, Data & Analytics, Infrastructure Services.
  • Pros: Part of a global consulting powerhouse (Accenture), offering enterprise-grade solutions to mid-market and large businesses, strong expertise in cloud and cybersecurity, extensive industry experience.
  • Cons: May be overkill and expensive for very small businesses or residential users, focus is on strategic IT rather than ad-hoc support.
  • Availability: Global, strong presence in the UK.

• Node 4

  • Key Features: Cloud Services (Public, Private, Hybrid), Managed Networks, Unified Communications, Data Centre Services, Cybersecurity, Managed IT.
  • Pros: Leading UK managed services provider, strong focus on robust infrastructure and connectivity, expertise in data centres and network solutions, suitable for businesses requiring high availability and performance.
  • Cons: More infrastructure-centric, perhaps less focused on direct end-user IT support for small teams, pricing can be substantial for large-scale deployments.
  • Availability: UK-wide.

• Stone Group (for Refurbished IT Equipment)

  • Key Features: Supply of refurbished laptops, desktops, monitors, and servers, data wiping services, IT asset disposal, sustainability focus.
  • Pros: Excellent for businesses and educational institutions looking for cost-effective and environmentally friendly IT hardware, offers certified refurbishment with warranties, strong emphasis on circular economy principles.
  • Cons: Primarily hardware-focused, not a full IT service provider.
  • Availability: UK-wide.

• Websites for Charities (for ethical website design)

  • Key Features: Custom website design and development, SEO, content management systems (CMS), mobile responsiveness, specialisation in non-profit sector.
  • Pros: Focuses on ethical and socially responsible website development, clear pricing structure, understanding of specific needs for non-commercial entities, strong portfolio.
  • Cons: Primarily serves charities and non-profits, may not be suitable for all commercial business needs.
  • Availability: UK-wide.

• Krystal (for Web Hosting & Email Hosting)

  • Key Features: Eco-friendly web hosting (100% renewable energy), managed WordPress hosting, domain registration, business email hosting, UK-based data centres.
  • Pros: Highly ethical company with strong environmental credentials, excellent customer support, reliable and fast hosting services, competitive pricing, commitment to open-source technologies.
  • Cons: Not a full IT service provider, focuses specifically on hosting.
  • Availability: UK-based services, global reach.

• Amazon Business (for IT Equipment & Software)

  

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  • Key Features: B2B marketplace for IT hardware, software, office supplies, and industrial products, bulk purchasing, tax-exempt purchases, multi-user accounts.
  • Pros: Vast selection of IT equipment, competitive pricing, streamlined procurement process, reliable delivery, useful for purchasing specific hardware or software licenses.
  • Cons: Not an IT service provider, requires internal IT expertise to manage and integrate purchases, customer support is general Amazon support.
  • Availability: Global, with a strong UK presence.

How to Cancel Absoluteict.co.uk Subscription

While Absoluteict.co.uk’s website provides general contact information, specific details on how to cancel a subscription or service contract are not explicitly laid out on their homepage or easily discoverable links. For most IT service providers, especially those offering “Managed IT Services” and “Maintenance Contracts,” cancellations typically follow a formal process outlined in a service agreement or contract.

Understanding the Cancellation Process (General Best Practice)

• Review Your Contract: The absolute first step is to consult the service agreement or contract you signed with Absoluteict.co.uk. This document should detail the terms of service, including clauses related to termination, notice periods, and any early termination fees.
• Notice Period: Most IT service contracts require a notice period, often 30, 60, or even 90 days, for cancellation. Failing to provide adequate notice can result in continued billing or penalties.
• Written Communication: It is highly recommended to communicate your intent to cancel in writing, typically via email or a formal letter, to create a clear record.
• Confirmation of Cancellation: Always request a written confirmation from Absoluteict.co.uk that your subscription or service has been cancelled, including the effective date of termination and confirmation of any final payments or refunds.

Steps to Take for Absoluteict.co.uk

Given the information available on their website, the most direct approach would be:

1. Contact Them Directly:

   • Email: Send a formal email to [email protected] stating your intention to cancel, referencing your account details or any specific service ID. Clearly ask for the exact cancellation procedure, including required notice and any associated costs.
   • Phone: Call them on 0113 450 8550. While a phone call can initiate the process, always follow up with a written confirmation (email) to document the conversation and your request.
   • Physical Mail: For utmost formality, particularly if disputes arise, send a recorded delivery letter to their registered address: Holly Park Mills, Woodhall Rd, Calverley, Pudsey LS28 5QS.

2. Request Contract Details: If you do not have a copy of your service agreement readily available, ask them to provide one so you can review the specific cancellation clauses.

3. Data Transfer/Handover Plan: Before cancelling, discuss with Absoluteict.co.uk how your data and IT infrastructure will be transitioned. This is crucial for services like data backups, cloud services, and network management. Ensure you have a plan for data retrieval and migration to a new provider, if applicable.

Important Considerations

• Migration Planning: Cancelling an IT service subscription, especially for managed services, requires careful planning to ensure a smooth transition to a new provider or internal management without disruption to your business operations.
• Data Retrieval: Confirm how you can access and download all your data securely before the service ends. This is vital for continuity.
• Account Closure Confirmation: Do not assume the service is cancelled until you receive explicit written confirmation.

How to Cancel Absoluteict.co.uk Free Trial

The Absoluteict.co.uk website mentions a “FREE IT OVERVIEW!” which suggests a preliminary consultation or assessment rather than a traditional software free trial with a defined end date and automatic conversion to a paid subscription. Therefore, the concept of cancelling a “free trial” in the conventional sense might not directly apply here.

Nature of “FREE IT OVERVIEW!”

Based on the website’s description, the “FREE IT OVERVIEW!” appears to be an initial, no-obligation consultation or assessment of your current IT setup. This is a common practice among IT service providers to understand a potential client’s needs before proposing tailored solutions and formal contracts. It is unlikely to involve a time-limited access to a service that then auto-renews.

Steps for “Cancelling” the Free Overview/Consultation

If you have booked a “FREE IT OVERVIEW!” with Absoluteict.co.uk and wish to cancel or reschedule, the process would be straightforward:

1. Direct Communication: The most effective way is to directly contact them using the provided channels:

   • Phone: Call 0113 450 8550. This is likely the quickest way to inform them of your change of plans.
   • Email: Send an email to [email protected]. Clearly state that you need to cancel or reschedule your “FREE IT OVERVIEW!” appointment and provide any details they might need to identify your booking (e.g., your name, company name, date/time of the original booking).

2. Provide Notice: As a courtesy, aim to provide as much notice as possible. This allows them to adjust their schedule and potentially offer the slot to another client. Goodgrow.co.uk Review

3. No Financial Implications: Since this is advertised as a “FREE IT OVERVIEW!”, there should be no financial implications or charges for cancelling the consultation. It’s designed to be a preliminary discussion, not a billable service.

What to Expect

After cancelling, you should not anticipate any further contact related to that specific “FREE IT OVERVIEW!” booking, unless they are confirming your cancellation or attempting to reschedule. Since it’s a free, no-obligation service, there are typically no hidden fees or complex procedures associated with its cancellation. Always ensure you receive a confirmation if you desire one, especially if you had a specific date/time booked.

Absoluteict.co.uk Pricing

Absoluteict.co.uk does not publicly display its pricing information on its website. This is a common practice for IT service providers, especially those offering managed IT services, consultancy, and bespoke solutions. The cost of such services often depends on a multitude of factors unique to each client’s needs.

Factors Influencing IT Service Pricing

The pricing for IT services like those offered by Absoluteict.co.uk can vary significantly based on:

• Scope of Services: Whether a client requires full managed IT services, specific support (e.g., just data backup or cybersecurity), or a combination.
• Number of Users/Endpoints: Pricing often scales with the number of employees, computers, or servers that need to be supported.
• Complexity of Infrastructure: Larger, more complex networks with multiple locations or specialised software will generally incur higher costs.
• Service Level Agreements (SLAs): The agreed-upon response times, uptime guarantees, and support hours (e.g., 24/7 vs. business hours) will affect the price.
• Project-Based vs. Retainer: One-off projects (like a cloud migration or network setup) are typically quoted per project, while ongoing support (managed IT services) are usually on a monthly or annual retainer.
• Hardware/Software Costs: If the service includes the provision of new hardware, software licenses, or specific security tools, these costs will be factored in.
• On-site vs. Remote Support: While remote support is often more cost-effective, regular on-site visits or emergency on-site support may carry additional charges.

How to Obtain Pricing Information

To get a quote from Absoluteict.co.uk, you would need to:

1. Utilise the “FREE IT OVERVIEW!”: This is explicitly offered as a way to “Book Call” and discuss your IT needs. This initial consultation would allow them to understand your requirements and provide a tailored quote.
2. Direct Contact:
   • Email: Send a detailed email to [email protected] outlining your business size, current IT setup, and specific services you are interested in.
   • Phone: Call 0113 450 8550 to discuss your needs and request a quote.

Pricing Structure Considerations

While specific prices aren’t listed, typically IT managed service providers offer various pricing models:

• Per-User Model: A fixed monthly fee per employee, covering all their devices and basic support.
• Per-Device Model: A fixed monthly fee per computer, server, or network device.
• Tiered Plans: Different service packages (e.g., Basic, Standard, Premium) with varying levels of support, features, and response times at different price points.
• Hourly Rate: For ad-hoc support or specific projects that aren’t covered by a managed service agreement.

Potential clients should be prepared to provide details about their current IT environment and business needs to receive an accurate and customised quotation from Absoluteict.co.uk.

Absoluteict.co.uk vs. UK IT Support Companies

When evaluating Absoluteict.co.uk against other established IT support companies in the UK, several factors come into play, including their geographic focus, service breadth, and apparent operational transparency.

Geographic Focus

Absoluteict.co.uk explicitly targets businesses in “Pudsey, Leeds and Beyond.” This local focus is a key differentiator. Many smaller to medium-sized IT support companies in the UK operate with a similar regional specialisation, offering on-site support that larger, nationwide providers might struggle to deliver with the same personal touch.

• Absoluteict.co.uk: Strong local presence, likely offers prompt on-site support in their core area.
• Larger UK IT Support Companies (e.g., Get Support, IT Lab): Often have multiple regional offices or a fully remote support model, allowing for broader coverage but potentially less frequent direct, localised on-site presence.

Service Breadth and Depth

Absoluteict.co.uk offers a comprehensive array of services, from managed IT and cybersecurity to web development and custom PC builds. This makes them a versatile “one-stop shop” for many SMEs and residential users. Route1fulfilment.co.uk Review

• Absoluteict.co.uk: Diverse services, including IT consultancy, data recovery, and even hardware sales/repair. This breadth is beneficial for clients who prefer a single vendor for multiple IT needs.
• Specialised UK IT Companies: Some companies might focus heavily on specific areas like cybersecurity (e.g., dedicated MSSPs), cloud migration (e.g., cloud-native consultancies), or network infrastructure. While deep in their niche, they might not offer the same holistic range.
• Generalist UK IT Support: Many smaller firms offer a similar broad range of services, but the depth of expertise in each area can vary. Absoluteict.co.uk’s mention of using “N-Able” (a recognised RMM tool) suggests a commitment to professional-grade tools.

Transparency and Trust Signals

This is an area where Absoluteict.co.uk could enhance its online presence to match leading UK IT support companies.

• Absoluteict.co.uk: Provides company registration number and physical address, which are strong initial trust signals. However, it lacks publicly visible customer testimonials, case studies, or clear links to its Privacy Policy and Terms & Conditions directly from the footer.
• Leading UK IT Support Companies: Typically feature prominent client testimonials, detailed case studies showcasing successful projects, a dedicated blog demonstrating expertise, and easily accessible legal documents (Privacy Policy, T&Cs, modern slavery statements, etc.) on their websites. Companies like “Get Support” or “IT Lab” have extensive client lists and success stories that build immediate credibility.
• Reputation Management: Many established UK IT companies actively manage their online reputation, with reviews on platforms like Trustpilot or Google Reviews, which Absoluteict.co.uk’s website doesn’t directly link to or showcase.

Pricing Model

Like most IT service providers, Absoluteict.co.uk does not publish its prices. This aligns with industry standards for tailored IT solutions.

• All IT Service Providers: Generally require a consultation to provide a customised quote, as pricing is highly dependent on client-specific needs (number of users, complexity, required SLAs).

In summary, Absoluteict.co.uk presents itself as a competent, locally focused IT service provider with a broad range of offerings. To stand shoulder-to-shoulder with the top-tier UK IT support companies in terms of online perception and immediate trust, they would benefit significantly from enhancing their transparency by showcasing client success stories, making legal documents more visible, and potentially engaging more actively with online review platforms. Their core service offerings are robust, but building trust through external validation is crucial in a competitive market.

FAQ

What services does Absoluteict.co.uk offer?

Absoluteict.co.uk offers a comprehensive range of IT services including Managed IT Services, IT Support (Remote & On-Site), Network Security, Cloud Services, Data Backup & Recovery, Disaster Recovery Planning, Refurbished IT Equipment Sales, IT Consultancy, Website Development, SEO & Marketing Services, Computer Repair, Virus Removal, and System Upgrades for both businesses and residential clients.

Is Absoluteict.co.uk a legitimate company?

Yes, Absoluteict.co.uk appears to be a legitimate company. They provide their company name, “Absolute ICT Services Ltd,” and a verifiable company number, “11943557,” which is registered with Companies House in the UK, along with a physical address.

Where is Absoluteict.co.uk based?

Absoluteict.co.uk is based in Pudsey, Leeds, with their physical address listed as Holly Park Mills, Woodhall Rd, Calverley, Pudsey LS28 5QS. They state they serve businesses in Pudsey, Leeds, and beyond.

Does Absoluteict.co.uk offer 24/7 IT support?

Yes, the website mentions that Absoluteict.co.uk offers proactive IT management including “24/7 monitoring” and “24 hour support available” for their on-site support services, indicating round-the-clock attention to client systems.

Can Absoluteict.co.uk help with website design?

Yes, in addition to IT management, Absoluteict.co.uk offers customised website design and SEO & Marketing Services to help businesses improve their digital presence and stand out online.

How can I contact Absoluteict.co.uk?

You can contact Absoluteict.co.uk via email at [email protected], by phone at 0113 450 8550, or by using the contact form on their website, which includes a “Book Call” option for a free IT overview.

Does Absoluteict.co.uk provide IT support for home users?

Yes, Absoluteict.co.uk offers a range of “Residential Support Services” including on-site and remote IT support, system backup and recovery, virus and malware removal, system upgrades, and custom-built gaming PCs. Papltd.co.uk Review

What is the “FREE IT OVERVIEW!” offered by Absoluteict.co.uk?

The “FREE IT OVERVIEW!” is an initial, no-obligation consultation offered by Absoluteict.co.uk to assess your current IT setup and discuss how their managed IT services can benefit your business, allowing them to understand your needs before proposing solutions.

Does Absoluteict.co.uk publish its service pricing?

No, Absoluteict.co.uk does not publicly display its pricing information on its website. Pricing for IT services is typically tailored to individual client needs based on scope, number of users, and complexity, requiring a direct consultation to obtain a quote.

Does Absoluteict.co.uk sell refurbished IT equipment?

Yes, Absoluteict.co.uk lists “Refurbished IT Equipment Sales” as one of their services, indicating they can provide or sell refurbished hardware.

Can Absoluteict.co.uk help with cloud migration?

Yes, Absoluteict.co.uk offers “Cloud Migration Services,” assisting businesses with seamless transitions to cloud platforms like Microsoft 365, G Suite, or custom solutions, aiming for minimal downtime and maximum security.

What kind of cybersecurity services does Absoluteict.co.uk provide?

Absoluteict.co.uk offers “Cybersecurity Services” including managed antivirus, firewall management, advanced threat protection, email security (spam filtering, encryption, phishing protection), and virus removal.

How does Absoluteict.co.uk handle data backup and recovery?

Absoluteict.co.uk provides data backup solutions to securely store critical files and offers recovery services to help businesses quickly restore data with “one click restore” if disaster strikes, focusing on minimising downtime.

Does Absoluteict.co.uk offer maintenance contracts?

Yes, Absoluteict.co.uk offers “Maintenance Contracts” as part of their Business Support Services, designed to ensure optimal IT performance and minimise downtime through ongoing upkeep.

What operating systems do they support for computer repair?

Absoluteict.co.uk states they are “experts in all operating systems,” indicating they can provide computer repair services across various platforms.

Does Absoluteict.co.uk provide IT consultancy?

Yes, “IT Consultancy” is listed as one of their services, offering expert advice on IT strategy, network optimisation, and infrastructure planning for businesses.

Are there customer reviews or testimonials on Absoluteict.co.uk’s website?

No, the Absoluteict.co.uk website does not currently display any specific customer reviews or testimonials. Springerdigital.co.uk Review

Is there a privacy policy or terms and conditions easily accessible on the website?

No, direct links to a privacy policy or terms and conditions are not readily visible on the homepage or in the footer of the Absoluteict.co.uk website.

What types of network issues can Absoluteict.co.uk diagnose?

Absoluteict.co.uk states they can diagnose network problems, including issues getting onto the internet on desktops or laptops, and specialise in network setup and maintenance for optimal speed and security.

What is Absoluteict.co.uk’s approach to IT management?

Absoluteict.co.uk’s approach to IT management is proactive, focusing on preventing issues before they arise through 24/7 monitoring, data backups, and endpoint protection, with the goal of minimising downtime and improving business productivity.