Aquaticdesign.co.uk Review

Based on looking at the website, Aquaticdesign.co.uk appears to be a legitimate and comprehensive service provider for aquarium design, installation, maintenance, and supplies in the UK. The site showcases extensive experience and a broad range of services, catering to both commercial and domestic clients.

Here’s an overall review summary:

• Website Professionalism: High. The site is well-structured, easy to navigate, and provides clear information.
• Service Range: Excellent. Covers design, manufacturing, installation, maintenance, and retail of aquatic supplies and livestock.
• Experience & Reputation: Strong. Claims over 30 years of expertise and 1,500 bespoke installations with an exclusive client list, including testimonials from notable figures.
• Transparency: Good. Provides contact details, service descriptions, and specific consultation booking options. Pricing for bespoke services requires a quote, which is standard for custom work.
• Customer Support: Appears robust with a 24-hour emergency call-out service for existing clients and multiple contact methods.
• Product Sourcing Ethics: The website mentions sourcing high-quality livestock bred for better health and having their own coral farm to supply healthy corals without damage to the environment, and CITES certificates where required for fish. This indicates a commitment to responsible sourcing.

The Aquatic Design Centre positions itself as a leading specialist in bespoke aquarium solutions across the UK and internationally. Their homepage highlights a meticulous process from initial consultation and financial forecasting to installation and ongoing maintenance. The mention of working with architects, designers, and even film/TV industries, along with client testimonials, reinforces their established presence and professionalism. They also operate a retail shop in London, offering a wide array of supplies and livestock, with a focus on healthy animals and plants. The inclusion of a price calculator for basic aquariums and a portfolio gallery adds to the site’s utility. Overall, the website presents a highly reputable and capable business in the aquatic design sector.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Best Alternatives for Ethical Home Aquariums

For those seeking to engage with the beauty of aquatic life in a manner that aligns with ethical principles, focusing on the well-being of the creatures and responsible sourcing is paramount. Here are some excellent alternatives for setting up and maintaining ethical home aquariums:

• Aqua One Aquariums

  

  • Key Features: Wide range of aquarium sizes and styles, often including filtration and lighting systems. Known for beginner-friendly setups and comprehensive kits.
  • Average Price: £100 – £500+ depending on size and features.
  • Pros: Accessible, good quality for the price, strong customer support in the UK, promotes responsible fishkeeping.
  • Cons: Some advanced hobbyists might seek more customisable components.

• Fluval Aquariums

  • Key Features: Innovative designs, advanced filtration technology (e.g., canister filters), and integrated LED lighting systems. Caters to both beginners and experienced aquarists.
  • Average Price: £150 – £800+ for complete setups.
  • Pros: High-quality construction, excellent filtration, aesthetically pleasing designs, good for diverse aquatic environments.
  • Cons: Can be pricier than entry-level brands.

• Juwel Aquariums

  • Key Features: Popular for their integrated filtration and heating systems, and a classic, sleek design. Robust and reliable.
  • Average Price: £100 – £600+ for full tank setups.
  • Pros: All-in-one solutions, durable, easy to set up and maintain, widely available.
  • Cons: Integrated filtration can be less powerful than external options for very demanding setups.

• Oase BiOrb Aquariums

  • Key Features: Unique spherical or cylindrical designs, compact, and designed for easy setup and maintenance. Focus on aesthetic appeal and simplicity.
  • Average Price: £80 – £400+ depending on size and model.
  • Pros: Visually striking, simple to maintain, good for small spaces, popular for first-time aquarists.
  • Cons: Limited in terms of fish capacity and aquascaping options due to shape.

• Eheim Professional Filters (for custom builds)

  • Key Features: Renowned for their external canister filters, known for reliability, efficiency, and quiet operation. Essential for high-quality custom setups.
  • Average Price: £80 – £300+ for filters.
  • Pros: Industry standard for filtration, long-lasting, suitable for various tank sizes, crucial for healthy aquatic environments.
  • Cons: Requires separate purchase of tank and other equipment.

• Hozelock Pond Equipment

  • Key Features: Specialises in pond pumps, filters, and liners. Essential for outdoor aquatic features.
  • Average Price: £50 – £500+ depending on specific equipment.
  • Pros: Reliable for outdoor use, durable, wide range of pond solutions, promotes healthy pond ecosystems.
  • Cons: Not suitable for indoor aquariums.

• Tropica Aquarium Plants

  • Key Features: High-quality aquatic plants, often cultivated in vitro to ensure pest and disease-free entry into your aquarium. Essential for creating natural and healthy planted tanks.
  • Average Price: £5 – £20 per plant/pot.
  • Pros: Promotes a natural ecosystem, improves water quality, provides shelter for fish, enhances aesthetic appeal.
  • Cons: Requires specific lighting and CO2 supplementation for some species, can require ongoing maintenance.

Aquaticdesign.co.uk Review: A Deep Dive into Bespoke Aquariums

Based on its comprehensive online presence, Aquaticdesign.co.uk presents itself as a premier provider of custom-built aquariums and related services in the United Kingdom, with a reach extending internationally. The website details a robust operation, covering everything from initial design concepts to long-term maintenance. For anyone considering a significant aquatic installation, understanding the full scope of their offering, as presented on their digital storefront, is essential.

Aquaticdesign.co.uk: First Look and Overall Impression

When you land on Aquaticdesign.co.uk, the immediate impression is one of professionalism and specialisation. The layout is clean, and the imagery highlights impressive, large-scale aquarium installations. This isn’t a site for off-the-shelf budget tanks; it clearly targets clients seeking bespoke, high-end aquatic features.

• Visual Appeal: The site uses high-quality photographs of their past projects, which effectively showcase their capabilities and the aesthetic impact of their work. This is crucial for a design-oriented business.
• Navigation: The main navigation is straightforward, with clear sections for ‘Design, Installation & Maintenance,’ ‘Retail Shop – Aquarium Supplies & Livestock,’ and ‘Book a Consultation.’ This allows users to quickly find the information relevant to their needs.
• Credibility Indicators: Prominently featured testimonials from well-known figures like Timothy Richards (Founder and CEO of Vue International) and Hugo Simpson (Interpersonal Communication Coach) lend significant credibility. The mention of over 30 years of experience and 1,500 bespoke installations further solidifies their expertise.
• Call to Action: Multiple “BOOK A QUOTATION HERE” buttons and clear links for consultations guide potential clients towards engagement.

The initial look suggests a company well-versed in its craft, aiming to assure prospective clients of their capacity to deliver complex, high-quality aquatic solutions. The emphasis on “luxury bespoke built aquariums” sets expectations immediately.

Aquaticdesign.co.uk Features

Aquaticdesign.co.uk offers a broad spectrum of services, which can be broken down into distinct categories, each with its own set of features designed to cater to comprehensive aquatic needs.

• Aquarium Design, Manufacture, and Installation:

  • Bespoke Solutions: Specialisation in custom-built aquariums and fish tanks tailored to specific client visions and architectural requirements. This includes large commercial developments, offices, restaurants, and private homes.
  • Expert Consultation: Initial consultations involve clients and architects to develop concepts, including financial forecasting, budget planning, project management, site study, and architectural planning/drawing.
  • Technical Expertise: Ability to handle complexities related to large volumes of water and significant weights, working to exacting standards demanded by various industries (film, TV, design).
  • Integrated Systems: Installation of lighting, plumbing, and filtration systems using the latest equipment and aquatic technology.
  • Manufacturing Facility: Own workshop in Surrey for manufacturing large-scale glass aquariums, filtration, steel supports, and cabinet fabrication.

• Aquarium Maintenance Services:

  • Nationwide Coverage: Services extend across London and the UK, with capabilities to manage contracts overseas (North America, Europe, Middle East).
  • Comprehensive Care: Maintenance of freshwater, marine, and coral reef systems, with over 1,500 tanks currently under their care.
  • Experienced Team: Dedicated team of employed engineers and experts, ensuring high standards and consistent service.
  • Emergency Support: 24-hour emergency call-out service for existing clients, backed by their workshop and retail centre for quick problem resolution.
  • Water Monitoring: On-site and off-site water monitoring systems for proactive maintenance.

• London Aquarium Supplies & Livestock:

  • Extensive Inventory: A London retail store offering a vast range of aquarium supplies, hundreds of fish, aquatic plants, corals, and other aquatic animals across over 400 tanks.
  • Specialised Stock: Includes rare and exclusive fish species, which are quarantined and de-wormed prior to sale, and a large back-of-house quarantine facility.
  • Ethical Sourcing: Emphasis on sourcing high-quality livestock from responsible shippers with CITES certificates where required, and their own coral farm for environmentally conscious coral supply.
  • Price Matching: Price-matching online dry goods, aquariums, and equipment over £60.00 with free delivery within London’s M25 boundary (excluding bespoke aquaria).
  • Plant and Coral Specialisation: Two deliveries of plants per week from leading European suppliers, and a significant stock of marine fish, corals, and invertebrates, including locally farmed coral frags.

These features collectively paint a picture of a full-service provider capable of handling projects from conception to ongoing care, with a clear focus on quality and customer satisfaction.

Aquaticdesign.co.uk Pros & Cons

A thorough evaluation requires looking at both the strengths and potential weaknesses based on the information presented on the website.

Pros: Colingrayfencing.co.uk Review

• Extensive Experience: Over 30 years in the industry instils confidence. This is a significant factor in a specialised field.
• Bespoke Capabilities: Their focus on custom design and manufacturing means they can cater to unique and complex requirements, which off-the-shelf solutions cannot.
• Comprehensive Service: Offering design, installation, maintenance, and retail under one roof provides a seamless experience for clients.
• Strong Testimonials & Portfolio: Real-world examples of their work and endorsements from high-profile clients add immense credibility. The portfolio gallery is a powerful tool for showcasing their capabilities.
• Ethical Sourcing Stance: The mention of CITES certificates for fish and their own coral farm for environmentally friendly coral supply is a positive sign for responsible pet ownership.
• 24-Hour Emergency Service: This is a crucial offering for aquatic systems, as issues can arise suddenly and require immediate attention, minimising potential loss.
• Nationwide and International Reach: Their ability to serve clients across the UK and overseas expands their market and highlights their operational capacity.
• Retail Store Benefits: The London shop offers a physical location for supplies, livestock, and expert advice, including price matching and free customer parking.

Cons:

• No Upfront Bespoke Pricing: While understandable for custom work, the lack of even a general price range for bespoke installations might deter some potential clients looking for a quick estimate. The “Basic Aquarium Price Calculator” is helpful but doesn’t cover the full bespoke spectrum.
• Reliance on Phone/Email for Quotes: For initial consultations for maintenance and bespoke services, the primary call to action is to phone or email for a quote. While standard, some users might prefer an online inquiry form that captures more initial details.
• Information Depth for Livestock: While they list availability and categories, detailed individual fish or coral profiles with care requirements might be beneficial for online browsing, though their retail store offers direct consultation.
• Limited Online Shopping for Products: The website mentions price matching online dry goods but doesn’t appear to offer a direct e-commerce platform for general supplies. Orders for livestock and products seem to be primarily via phone or in-store collection/delivery arrangement.

Overall, the pros significantly outweigh the cons for clients seeking a high-quality, full-service aquatic solution provider. The limitations primarily relate to the online convenience of pricing and direct purchasing, which are often secondary for bespoke services.

Aquaticdesign.co.uk Alternatives

When seeking alternatives to Aquaticdesign.co.uk, especially for comprehensive bespoke services, the market often segments into general aquarium retailers, specialised aquatic consultants, and DIY suppliers. Here are some options that cater to different needs within the broader aquatic hobby and industry, maintaining an ethical focus on responsible pet ownership and environmental consideration where applicable:

1. Maidenhead Aquatics

   • Key Features: The largest chain of aquatic retailers in the UK, offering a vast selection of fish, plants, dry goods, and equipment. They have numerous stores across the country, providing local access to expertise and products. Some stores offer custom tank orders and installation services.
   • Why it’s an alternative: While not specialising exclusively in high-end bespoke installations like Aquatic Design Centre, they are a primary source for tanks, equipment, and livestock for a wide range of budgets and project sizes, including custom options. Their nationwide presence makes them highly accessible.

2. The Green Machine (TGM Aquatics)

   • Key Features: Renowned for their expertise in aquascaping and planted aquariums. They offer high-quality aquariums, lighting, CO2 systems, substrates, and a wide variety of aquatic plants. They also provide consultation and installation services with a strong artistic and ecological focus.
   • Why it’s an alternative: For clients whose primary focus is on creating a stunning, natural, and biologically diverse planted aquascape, TGM offers unparalleled expertise and products, often including bespoke tank solutions tailored to aquascaping needs. Their ethical approach to plant sourcing and sustainable aquascaping is notable.

3. Online Aquarium Retailers (e.g., Aquatix-2u, Swell UK)

   

   • Key Features: These online platforms offer a massive inventory of dry goods, equipment (filters, heaters, lights, pumps), and sometimes even live plants and certain types of livestock, often at competitive prices. They are excellent for those comfortable with DIY setup or needing specific components.
   • Why it’s an alternative: While they don’t offer bespoke design and installation services, they are invaluable for sourcing all necessary equipment for a custom build. Users can purchase a tank from one supplier and then buy all the internal workings and accessories from these online retailers. This approach allows for greater budget control and component customisation.

4. Local Independent Aquatic Stores

   • Key Features: Smaller, often family-run businesses that provide a more personalised service, local advice, and sometimes carry unique or specialised livestock. Many offer tank ordering services and basic installation support.
   • Why it’s an alternative: These stores can be excellent resources for ongoing support, local knowledge, and building a relationship with experienced fishkeepers. They often have a strong community focus and can guide clients on responsible fishkeeping practices. Their ability to order custom tanks varies, but many can facilitate this through their suppliers.

5. Specialised Glass Manufacturers (for custom tank only)

   • Key Features: Companies that specialise in manufacturing custom glass or acrylic tanks to precise dimensions. They focus solely on the vessel itself, leaving the setup and equipment to the client or another professional.
   • Why it’s an alternative: For clients who want maximum control over their tank’s dimensions and material, or who have specific architectural requirements, a dedicated glass manufacturer can produce the core structure. This is often the first step in a truly DIY bespoke project, which then requires sourcing all other components and potentially engaging an installer.

6. Pond Specialists (e.g., Water Garden Ltd) Mistsafetyuk.co.uk Review

   • Key Features: While Aquaticdesign.co.uk also handles ponds, dedicated pond specialists focus exclusively on outdoor aquatic features. They offer expertise in pond design, filtration, pumps, lighting, and livestock specifically for outdoor environments.
   • Why it’s an alternative: For clients whose primary interest is a bespoke pond rather than an indoor aquarium, a specialist like Water Garden Ltd (or similar regional experts) would provide more focused expertise and product ranges specific to outdoor aquatic environments.

7. Professional Aquascaping Services

   • Key Features: Independent aquascapers or small businesses that focus on the artistic arrangement of plants, rocks, and wood within an aquarium. They often work on existing tanks or can be commissioned to design and set up the internal environment after a custom tank is installed.
   • Why it’s an alternative: If a client has the tank shell handled but needs expert help with the intricate design and biological setup of the aquatic environment, a dedicated aquascaping service can transform a basic tank into a living work of art, ensuring the environment is healthy and beautiful for its inhabitants.

These alternatives highlight that while Aquaticdesign.co.uk offers a comprehensive, integrated solution, the market provides various specialists and retailers that can fulfil specific aspects of a bespoke aquatic project, allowing clients to tailor their approach based on budget, desired level of involvement, and specific aesthetic or ecological goals.

How to Book a Consultation with Aquaticdesign.co.uk

Booking a consultation with Aquaticdesign.co.uk is a straightforward process, primarily facilitated through their website’s dedicated consultation pages. The company has made it clear that initial discussions for bespoke projects and ongoing maintenance are best handled through direct engagement.

• Locate the “Book a Consultation” Links: The most prominent call-to-action on the homepage, as well as within the “Design, Installation & Maintenance” and “Aquarium Maintenance Services” sections, is “BOOK A QUOTATION HERE” or “Book a Consultation.” Clicking these links directs you to the relevant consultation pages.
• Choose Your Consultation Type:
  • Custom Build Consultation: This option is for new bespoke aquarium or pond projects, whether large commercial ventures or domestic installations. It implies a detailed discussion about design, manufacturing, and installation.
  • Maintenance Consultation: This is for inquiries regarding ongoing maintenance services for existing aquariums or fish tanks, covering everything from routine care to emergency support.
• Contact Methods Provided:
  • Online Form (Implicit): While not explicitly labelled “online form,” the “Book a Consultation” pages often lead to a form or a request for details to be filled out. The homepage also mentions an “Order Form” for livestock/products, suggesting an online submission method.
  • Email: The website explicitly provides an email address: [email protected] for all maintenance enquiries. It’s safe to assume this email is also suitable for initial bespoke project inquiries.
  • Phone: A direct phone number is provided: (+44)20 7636 6388 for the London Office, specifically for experts to discuss maintenance requirements or obtain a quote. This number is also likely suitable for custom build discussions.
• Information to Prepare: When contacting, it’s advisable to have some initial information ready, such as:
  • The approximate size or location of the desired aquarium/pond.
  • Any specific ideas about the type of aquatic environment (e.g., freshwater, marine, coral reef, planted).
  • Your general budget expectations, if any.
  • Your location, especially for installation and maintenance services.

By providing multiple avenues for contact (form, email, phone) and clearly distinguishing between custom build and maintenance consultations, Aquaticdesign.co.uk streamlines the process for potential clients to initiate their projects or service agreements. The emphasis on direct discussion underscores the bespoke nature of their services, where a tailored solution requires a detailed initial conversation.

Aquaticdesign.co.uk Pricing

Understanding the pricing structure of a bespoke service like Aquaticdesign.co.uk is always a key consideration. Based on their website, the approach to pricing is typical for custom design and installation projects: it’s largely quote-based, with some limited tools for preliminary estimations.

• Bespoke Design & Installation:

  • Quote-Based: For custom-built aquariums and pond installations, the pricing is not listed directly on the website. This is because every project is unique, involving variables such as size, complexity of design, materials used, specific equipment (filtration, lighting, heating), and installation challenges.
  • Consultation for Pricing: The website directs users to “BOOK A QUOTATION HERE” or “Book a Consultation.” During this initial consultation, the design team would discuss the client’s vision, conduct site studies if necessary, and then provide a detailed financial forecast and budget planning. This ensures the quote accurately reflects the project’s specific requirements.
  • Basic Aquarium Price Calculator: A helpful tool provided is a “Basic Aquarium Price Calculator.” This likely offers a general estimate for standard or common aquarium sizes, allowing potential clients to get a ballpark figure before committing to a full consultation for a bespoke project. This is a good feature for setting expectations.

• Aquarium Maintenance Services:

  • Quote-Based: Similar to custom builds, maintenance service pricing is not explicitly listed. It would depend on factors like the size and type of aquarium, frequency of visits, the complexity of the aquatic system (e.g., marine reef systems typically require more specialised care), and the client’s location.
  • Contact for a Quote: The website advises users to “call our London Office on (+44)20 7636 6388 to speak to our experts and discuss your aquarium or pond maintenance requirements or obtain a quote” or email [email protected].

• Retail Shop – Supplies & Livestock:

  • In-Store Pricing: For general aquarium supplies, equipment, and livestock, pricing is available at their London retail store.
  • Price Matching: The website highlights a “price-matching” policy for “all online dry goods, aquariums, and any equipment which are over £60.00 with free delivery within London’s M25 boundary/ excluding bespoke aquaria.” This indicates a competitive stance for standard retail items.
  • Coral Frags: Specific pricing for “Coral frags From £10.00 each” is mentioned, providing a direct example of their retail offerings.
  • Surcharge: A “20% Surcharge on some species due to new freighting costs” is noted, which is a transparent disclosure of potential additional costs for certain livestock.

In essence, Aquaticdesign.co.uk operates on a tailored pricing model for its core bespoke services, which is industry standard for such custom, high-value projects. For retail items, they aim for competitive pricing and direct purchase/delivery arrangements. The “Basic Aquarium Price Calculator” is a valuable asset for initial budget planning.

Aquaticdesign.co.uk vs. Competitors

When comparing Aquaticdesign.co.uk to its competitors, it’s important to consider its niche and the specific services it excels in. The UK aquatic market is diverse, ranging from general pet stores to highly specialised custom builders. Future-clothescare.co.uk Review

• Focus on Bespoke vs. Mass Market:

  • Aquaticdesign.co.uk: Clearly targets the high-end, bespoke market. Their strength lies in complex, architecturally integrated aquatic installations for both commercial and luxury residential settings. They handle the entire project lifecycle from design to long-term maintenance.
  • Maidenhead Aquatics (and similar chains): These are retail giants. Their competitive edge is widespread accessibility, vast inventory, and competitive pricing for off-the-shelf tanks, equipment, and a wide variety of livestock. While some offer custom tank orders, their primary business model is retail, not comprehensive bespoke project management.
  • Online Retailers (e.g., Aquatix-2u, Swell UK): These compete on price and convenience for dry goods and equipment. They are ideal for DIY enthusiasts or those who need specific components quickly and cost-effectively, but they offer no design or installation services.

• Project Management & Expertise:

  • Aquaticdesign.co.uk: Boasts over 30 years of experience, a dedicated team of engineers, and a project management approach that integrates with architects and designers. This level of comprehensive, hands-on management from concept to completion for large-scale projects is a key differentiator.
  • Smaller Independent Stores/Aquascapers: Often provide excellent knowledge and personalised service for smaller projects or specific aspects like aquascaping, but may lack the infrastructure, manufacturing capabilities, or international reach for large-scale, complex commercial or high-end residential installations.

• Manufacturing Capabilities:

  • Aquaticdesign.co.uk: Their own workshop facility for manufacturing large glass aquariums, filtration units, and steel supports is a significant advantage. This allows for greater control over quality, customisation, and delivery timelines.
  • Most Competitors: Typically source tanks from third-party manufacturers, which can limit bespoke options or lead to longer lead times for custom sizes.

• Maintenance & Aftercare:

  • Aquaticdesign.co.uk: Offers extensive nationwide and international maintenance contracts, supported by a 24-hour emergency service. This level of dedicated, professional aftercare for complex systems is a premium service.
  • General Retailers: May offer basic advice or recommend third-party maintenance providers. Independent local stores might offer limited maintenance services, but often not on the same scale or with the same infrastructure.

• Ethical Sourcing and Livestock:

  • Aquaticdesign.co.uk: Highlights responsible sourcing, CITES certificates, and their own coral farm, indicating a commitment to ethical practices for livestock.
  • Other Retailers: Vary widely in their sourcing practices. Reputable retailers will also prioritise healthy, ethically sourced livestock, but it’s a point consumers should always verify.

In summary, Aquaticdesign.co.uk stands out as a specialist for truly bespoke, high-value aquatic installations, offering an integrated solution from design to long-term maintenance with significant in-house capabilities. While competitors excel in retail volume or niche aspects like aquascaping, few can match the comprehensive, high-end project management and manufacturing prowess that Aquaticdesign.co.uk presents. Their service is for a specific clientele seeking a fully managed, luxury aquatic feature rather than a simple tank purchase.

FAQ

Is Aquaticdesign.co.uk a legitimate company?

Yes, based on the information provided on their website, Aquaticdesign.co.uk appears to be a legitimate and well-established company with over 30 years of experience in aquarium design, installation, and maintenance. They showcase a portfolio of past projects and testimonials from notable clients, reinforcing their credibility.

What services does Aquaticdesign.co.uk offer?

Aquaticdesign.co.uk offers a comprehensive range of services including bespoke aquarium and pond design, manufacturing, installation, ongoing maintenance, and retail of aquatic supplies and livestock from their London store.

Does Aquaticdesign.co.uk provide nationwide services?

Yes, Aquaticdesign.co.uk states that they offer nationwide maintenance services across the UK and can also manage contracts overseas, specifically mentioning North America, Europe, and the Middle East.

Can I buy fish and supplies directly from Aquaticdesign.co.uk’s website?

The website indicates that their London store sells aquarium supplies and livestock. While they mention price-matching online dry goods and offer ordering/delivery methods, the primary way to purchase livestock and specific products seems to involve calling their shop or using an order form, rather than a direct e-commerce checkout on the site. Topcollar.co.uk Review

How do I get a quote for a bespoke aquarium from Aquaticdesign.co.uk?

To get a quote for a bespoke aquarium, you need to book a consultation through their website, which will likely involve a discussion of your project needs, site assessment, and budget planning before a detailed quote is provided.

Does Aquaticdesign.co.uk offer emergency services?

Yes, Aquaticdesign.co.uk provides a 24-hour emergency call-out service specifically for their existing clients, supported by their workshop and retail centre to quickly resolve problems.

What kind of livestock does Aquaticdesign.co.uk sell?

Aquaticdesign.co.uk’s London store sells a wide variety of livestock including hundreds of marine and freshwater fish (including rare species), aquatic plants, corals, and other invertebrates. They also mention having their own coral farm.

Are Aquaticdesign.co.uk’s fish and corals ethically sourced?

The website states that fish are sourced from responsible shippers with CITES certificates where required, and they have their own coral farm to supply healthy corals without damage to the environment, indicating a commitment to ethical sourcing.

Do they offer maintenance for both freshwater and marine aquariums?

Yes, Aquaticdesign.co.uk explicitly states that their dedicated team maintains and looks after aquaria, whether it be freshwater, marine, or coral reef systems.

Is there a physical store I can visit?

Yes, Aquaticdesign.co.uk operates a retail shop in London, where customers can browse over 400 tanks of marine and freshwater livestock and purchase aquarium supplies.

What are the opening hours for the Aquaticdesign.co.uk London shop?

The shop’s opening hours are Monday-Friday 11am – 6pm, Saturday 10am-6pm, and Sunday 11am-5pm.

Does Aquaticdesign.co.uk have a portfolio of their past work?

Yes, the website features a “Portfolio Gallery” where you can view examples of their bespoke aquarium and pond installations.

What makes Aquaticdesign.co.uk different from other aquarium providers?

Aquaticdesign.co.uk differentiates itself through its extensive experience (30+ years), specialisation in high-end bespoke design and manufacturing, comprehensive project management, in-house workshop facilities, and dedicated nationwide/international maintenance services.

Can Aquaticdesign.co.uk help with pond installations as well?

Yes, the company undertakes commissions for both bespoke aquariums and custom-built pond installations, catering to various sizes and requirements. Centurioneurope.co.uk Review

Do they offer a price-matching service for products?

Yes, Aquaticdesign.co.uk states they price-match “all online dry goods, aquariums, and any equipment which are over £60.00 with free delivery within London’s M25 boundary/ excluding bespoke aquaria.”

What is the “Basic Aquarium Price Calculator” on their website?

The Basic Aquarium Price Calculator is a tool provided by Aquaticdesign.co.uk that likely offers an estimated cost for standard or common aquarium setups, helping potential clients gauge pricing before requesting a full bespoke quote.

How can I contact Aquaticdesign.co.uk for maintenance enquiries?

You can contact them for maintenance enquiries by calling their London Office at (+44)20 7636 6388 or by emailing [email protected].

Does Aquaticdesign.co.uk provide services for commercial establishments?

Yes, they explicitly mention their work in landmark buildings, stores, restaurants, offices, museums, and exhibitions, indicating extensive experience with commercial developments.

Do they offer any guarantees on their services?

The website mentions a “Guarantee service” and states, “Whatever your requirements we’ll be able to realise your vision,” implying a commitment to client satisfaction and project completion to a high professional standard.

Are there any surcharges on livestock from Aquaticdesign.co.uk?

Yes, the website notes a “20% Surcharge on some species due to new freighting costs.”