Artisantilecompany.co.uk Review

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Based on looking at the website, Artisantilecompany.co.uk appears to be a legitimate online retailer specialising in tiles and related accessories for various spaces within a home or commercial setting. The site offers a broad selection of tiles categorized by room, style, and material, along with essential tools for installation. While the overall presentation and product range are clear, a deeper dive reveals areas where transparency and comprehensive information could be enhanced to meet the highest standards of trust and ethical consideration.

Here’s an overall review summary:

  • Website Design & Navigation: Clean, intuitive, and easy to navigate. Products are logically categorised.
  • Product Range: Extensive selection of tiles (wall, floor, outdoor) and accessories (adhesive, grout, tools).
  • Pricing: Clearly displayed per tile and per square metre, with sample options available.
  • Customer Testimonials: Positive reviews are featured on the homepage.
  • Contact Information: Provides a contact page, email links, and a phone number. Social media links are also present.
  • Transparency & Trust: Lacks readily visible information regarding the company’s full address, registration details, or comprehensive privacy and return policies directly on the homepage. This can be a red flag for those seeking complete transparency from online vendors.
  • Ethical Considerations: The products themselves (tiles and tiling accessories) are inherently permissible and align with ethical commerce principles, focusing on practical home improvement goods. There are no elements on the website that suggest engagement in forbidden categories or practices.

The website presents a professional facade for selling tiling products. They’ve done a decent job with user experience, making it straightforward to browse and find products. However, when it comes to the nitty-gritty of establishing iron-clad trust – especially crucial for online transactions involving substantial purchases like tiles – there are some missing pieces. You want to see everything laid bare: who they are, where they are, and exactly what to expect from start to finish. Without that, it’s like ordering a bespoke suit online without knowing the tailor’s measurements or return policy upfront. For a discerning consumer, these details aren’t just good to have; they’re essential.

Best Alternatives for Tiling and Home Improvement Products in the UK:

  1. Topps Tiles

    Amazon

    • Key Features: UK’s largest tile and wood flooring specialist, extensive range, physical stores nationwide, expert advice, trade accounts available.
    • Average Price: Mid-to-high range, reflecting quality and brand reputation.
    • Pros: Highly reputable, wide selection, in-store support, good for both DIYers and professionals.
    • Cons: Can be pricier than smaller online-only competitors.
  2. Wickes

    • Key Features: DIY and home improvement retailer, offering tiles alongside other building materials, click & collect, delivery options.
    • Average Price: Budget to mid-range.
    • Pros: Convenient for broader home projects, competitive pricing, often has sales.
    • Cons: Tile selection might be less specialised than dedicated tile retailers.
  3. B&Q

    • Key Features: Major UK home improvement retailer, wide variety of tiles for different applications, installation guides, design tools.
    • Average Price: Budget to mid-range.
    • Pros: Accessibility with many physical stores, good for basic tiling needs, frequently updated stock.
    • Cons: Quality can vary, specialist range might be limited compared to pure tile shops.
  4. Victorian Plumbing (Tiles)

    • Key Features: Primarily bathroom and plumbing supplies, but offers a decent selection of wall and floor tiles, often with coordinated bathroom designs.
    • Average Price: Mid-range.
    • Pros: Good for bathroom-specific tiling, integrated shopping experience for bathroom renovations.
    • Cons: Limited to certain styles, less comprehensive for general home tiling.
  5. Walls and Floors

    • Key Features: One of the UK’s largest independent tile distributors, massive online catalogue, trade services, quick sample delivery.
    • Average Price: Competitive across all ranges, from budget to luxury.
    • Pros: Huge selection, often has exclusive ranges, good online user experience for browsing.
    • Cons: Primarily online, so no physical browsing in most areas.
  6. Tile Giant

    • Key Features: National chain with showrooms across the UK, offering a vast array of wall and floor tiles, adhesives, grouts, and tools.
    • Average Price: Mid-range.
    • Pros: Showrooms allow for in-person viewing, knowledgeable staff, strong customer service focus.
    • Cons: Less widespread physically than big box DIY stores.
  7. Mandarin Stone

    • Key Features: Specialises in natural stone and porcelain tiles, showrooms in key UK cities, high-end designs, suitable for luxury projects.
    • Average Price: Higher-end, premium pricing.
    • Pros: Exquisite and unique tile collections, excellent for design-led projects, high-quality materials.
    • Cons: More expensive, less suitable for budget-conscious buyers.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Table of Contents

Artisantilecompany.co.uk Review & First Look

When you first land on Artisantilecompany.co.uk, you’re greeted with a visually appealing and seemingly well-organised website. It’s clear they’re in the business of selling tiles, and they’ve made an effort to showcase their products effectively. The initial impression is one of professionalism, with high-quality images and a user-friendly layout. It’s like walking into a well-arranged showroom; you can see what they’re offering right off the bat.

Initial Impressions of the Homepage

The homepage immediately presents various categories: “Shop by Room” (Kitchen, Bathroom, Living, Outdoors), “Shop by Style” (Terrazzo, Metro, Moroccan, etc.), and “Collections.” This structured approach helps users quickly navigate to their areas of interest. You’ve got immediate access to their core offerings, which is exactly what you want when you’re on the hunt for something specific like tiles. They also highlight key features like “Free Shipping on all samples” and provide clear “Contact us here” links, which are certainly positive initial signals.

Website Structure and Navigation

The website’s navigation is fairly intuitive. The top menu bar provides clear links to different sections, including “Shop by Room,” “Shop by Style,” “Collections,” and “Accessories.” This hierarchical organisation makes it easy to drill down from a broad category to specific types of tiles or products.

  • Main Navigation: The main menu is well-defined, making it easy to find what you’re looking for.
  • Product Categorisation: Products are logically grouped by room, style, and material, which is a big win for user experience.
  • Search Functionality: While not explicitly mentioned on the homepage, a good e-commerce site will have a robust search bar, which is crucial for customers who know exactly what they want.

Visual Appeal and Product Presentation

The visual quality of the website is high. Product images are large, clear, and appear professional, giving you a good sense of the tile’s appearance. They use a carousel for showcasing different collections and inspirations, which adds to the dynamic feel of the site.

  • High-Resolution Images: The product photos are sharp, allowing you to examine the textures and colours of the tiles.
  • Curated Collections: The emphasis on “curated selections” and “collections” suggests a focus on design and helping customers envision how tiles will look in their space.
  • Inspiring Layouts: They use phrases like “Redefine Luxury with Marble” and “Effortless Style, Everyday Charm,” which aim to inspire potential buyers beyond just the product specifications.

Artisantilecompany.co.uk Features

Let’s dive into the core features that Artisantilecompany.co.uk offers. They’ve structured their site to make the tile buying process as straightforward as possible, from browsing to sampling. It’s a bit like having a well-organised catalogue, but with the added convenience of online access. Primenow.amazon.co.uk Review

Comprehensive Product Categories

The website boasts a comprehensive range of tile categories, catering to diverse needs and aesthetic preferences. This is a crucial feature for any tile retailer, as customers often have very specific requirements based on the room, desired style, or material.

  • Shop by Room: This allows customers to browse tiles specifically suited for Kitchens, Bathrooms, Living areas, and Outdoors, which is incredibly helpful for targeting relevant options.
    • Kitchen Tiles: Often durable and easy to clean.
    • Bathroom Tiles: Focus on water resistance and slip-prevention.
    • Living Tiles: Emphasise aesthetic appeal and comfort.
    • Outdoor Tiles: Specifically 2cm thick for durability and weather resistance.
  • Shop by Style: For those with a particular design vision, categories like Terrazzo, Metro Tiles, Moroccan & Victorian, Patchwork & Patterned, Hexagon/Octagonal, and Contemporary Tiles are available. This helps streamline the selection process for design-conscious buyers.
  • Shop by Material: Options include Marble/Natural Stone, Marble effect, Metallic, Stone Effect, Ceramic, Porcelain, and Wood Effect. This provides a wide range of choices based on material properties, maintenance, and look.

Sample Ordering and Pricing Transparency

A standout feature is the ability to order samples, often with free shipping. This is vital for tiles, as colour and texture can look very different in person compared to a screen. The pricing structure is also clearly laid out.

  • Free Sample Shipping: This reduces the barrier to entry for customers to test out tiles, a smart move for online sales.
  • Per Tile and Per m² Pricing: Products clearly show prices “Per Tile” and “Per m²” (Per Square Meter), which is essential for budgeting and calculating quantities. For example, “Play Breeze Green Brick Rectified” is listed at “£0.75 | / Per Tile £75 Per m².” This dual pricing helps both small-scale buyers and those purchasing for larger projects.
  • Quick Shop Option: This allows customers to quickly add items to their cart without navigating to the full product page, improving efficiency.

Accessories and Tools Availability

Beyond just tiles, Artisantilecompany.co.uk also offers a range of accessories and tools, making it a more comprehensive one-stop shop for tiling projects.

  • Adhesive, Grout & Self Leveler: Essential for preparation and installation.
  • Spacers & Wedges: Crucial for achieving professional-looking tile layouts.
  • Tile/Grout Sealants & Primers: Important for finishing and protecting the tiles.
    Having these available means customers don’t have to source them from multiple vendors, streamlining their project.

Customer Testimonials

The homepage features a section dedicated to customer testimonials, which can build confidence and trust for new visitors. Real feedback from previous buyers often carries significant weight.

  • Positive Feedback: Testimonials like “Delighted with tiles” (Nicola) and “Fantastic quality, fast delivery” (Mary) highlight positive experiences with product quality and service.
  • Social Proof: Seeing positive comments from others can influence a buyer’s decision, acting as social proof that the company delivers on its promises.

Artisantilecompany.co.uk Pros & Cons

Alright, let’s break down the good and the not-so-good about Artisantilecompany.co.uk. It’s like evaluating any new tool or strategy: what works well, and where are the friction points? Knowing both sides helps you decide if it’s the right fit for your home improvement project. Thefitnesscircle.co.uk Review

Pros: What They Do Well

Artisantilecompany.co.uk has several strong points that make it a decent option for tile shopping, particularly its user experience and product range.

  • User-Friendly Interface: The website is clean, modern, and easy to navigate. Products are well-categorised by room, style, and material, which simplifies the browsing experience. This is a significant advantage for customers who might not be experts in tiling but know what aesthetic they’re aiming for. It’s intuitive, which is always a plus.
  • Extensive Product Range: They offer a wide variety of tiles, from classic Metro and Moroccan styles to contemporary Terrazzo and natural stone effects. This diversity means customers are likely to find something that matches their specific taste and project requirements. You’ve got options, which is key.
  • Transparent Sample Policy: The “Free Shipping on all samples” is a fantastic feature. For tiles, seeing and feeling the product in person is crucial, and this policy removes a common barrier to online purchasing. It shows they understand the customer’s need for confidence in their purchase.
  • Clear Pricing: Pricing is displayed both per tile and per square metre, making it easy for customers to calculate costs for different project sizes. This clarity helps in budgeting and avoids surprises.
  • Inclusion of Accessories: Offering tiling accessories like adhesives, grouts, spacers, and sealants alongside tiles is a smart move. It provides a convenient one-stop shop experience, saving customers time and effort in sourcing complementary products.
  • Positive Customer Testimonials: Featuring genuine-looking testimonials on the homepage adds a layer of trust and social proof, indicating positive experiences from past customers.

Cons: Areas for Improvement

While there are many positives, Artisantilecompany.co.uk also has areas where it could improve, particularly regarding transparency and comprehensive customer information. These points are crucial for establishing maximum trust and legitimacy.

  • Lack of Comprehensive Company Information: A significant drawback is the absence of easily accessible, detailed company information on the homepage or in readily apparent sections. You don’t see things like:
    • Full Company Registration Details: A registered company number and official trading name.
    • Physical Address: While a contact page exists, a clearly stated physical business address, especially for returns or visits, is often expected from reputable online retailers. This absence can raise questions about the company’s full transparency and physical presence, which is a cornerstone of trust in e-commerce.
    • “About Us” Page Depth: A good “About Us” page often tells the company’s story, its values, and its team, which builds rapport.
  • Limited Trust Signals Beyond Testimonials: While testimonials are good, many established online retailers also display trust badges (e.g., secure payment logos, industry association memberships), external review platform links (like Trustpilot or Feefo scores), and detailed legal pages (T&Cs, privacy policy, cookie policy) clearly linked from the footer. These are often present but not highlighted on the homepage.
  • Absence of Detailed Policies on Homepage: Key policies like return policies, warranty information, and full shipping details are not immediately obvious or linked prominently from the main page. Customers need to know their rights and what to expect regarding post-purchase issues before committing.
  • No Obvious Live Chat Support: While a phone number and contact forms are available, the absence of a live chat option might deter customers seeking immediate assistance.
  • No Direct Link to External Review Platforms: While they show testimonials, direct links to platforms like Trustpilot, where reviews are independently verified, would bolster confidence significantly.

The primary concern revolves around the lack of complete transparency regarding the company’s foundational details. For significant purchases like tiles, customers often seek reassurance that they are dealing with a fully registered, traceable, and accountable entity. Without this information readily available, potential buyers might hesitate, opting for retailers who provide a more complete picture of their operation.

Artisantilecompany.co.uk Alternatives

When it comes to sourcing tiles and home improvement materials in the UK, you’ve got a wealth of options beyond Artisantilecompany.co.uk. Think of it like investing: you don’t put all your eggs in one basket. Diversifying your sources, especially for something as significant as home renovations, is a smart play. The alternatives below offer a spectrum of choices, from large DIY chains to specialised tile merchants, each with their own strengths.

Why Consider Alternatives?

Even if a website seems good, having alternatives is always wise. It allows you to: Greenheadcars.co.uk Review

  • Compare Prices: Ensure you’re getting the best deal for your budget.
  • Evaluate Range: Access a wider variety of styles, materials, and sizes.
  • Assess Customer Service: Read reviews about delivery, returns, and support from different providers.
  • Verify Legitimacy: Cross-reference information and trust signals across multiple reputable sources.

Top UK Tile & Home Improvement Retailers

  1. Topps Tiles

    Amazon

    • Why they’re a top choice: As the UK’s largest tile specialist, Topps Tiles offers an unparalleled range, expert advice (often in-store), and a strong reputation for quality. They have physical showrooms where you can see, touch, and get a feel for the tiles, which is invaluable. Their online presence is robust, with clear policies and customer support. This is your go-to for comprehensive selection and reliable service.
    • Key advantages: Huge stock, knowledgeable staff, physical presence, established brand.
  2. Wickes

    • Why they’re a top choice: Wickes is a household name in UK home improvement. They offer a good selection of tiles, particularly for bathrooms and kitchens, alongside all the other materials you’d need for a renovation. Their pricing is competitive, and their click-and-collect or delivery options are convenient. If you’re doing a larger project and need more than just tiles, Wickes is a solid all-rounder.
    • Key advantages: Wide range of building materials, competitive pricing, good for general DIY projects.
  3. B&Q

    • Why they’re a top choice: Similar to Wickes, B&Q is another giant in the DIY sector. They have an extensive tile department, often with seasonal styles and promotions. Their accessibility (numerous stores nationwide) makes them a convenient option for picking up samples or small orders. They cater well to the average homeowner looking for affordable and widely available options.
    • Key advantages: High accessibility, frequent promotions, good for basic to mid-range tiling needs.
  4. Walls and Floors A2zbridging.co.uk Review

    • Why they’re a top choice: This is a major online-focused tile retailer known for its vast selection and competitive prices. They often have unique collections that you might not find elsewhere. If you’re comfortable with purely online shopping and want maximum choice, Walls and Floors is a strong contender. They are very transparent with their policies and have a dedicated customer service team.
    • Key advantages: Massive online catalogue, competitive pricing, quick sample service.
  5. Tile Giant

    • Why they’re a top choice: With a network of showrooms across the UK, Tile Giant provides a good balance between online convenience and the ability to see products in person. They offer a comprehensive range of tiles, adhesives, and tools, catering to both DIY enthusiasts and trade professionals. Their staff are usually well-trained and can offer good advice.
    • Key advantages: Showroom presence, broad product selection, good customer service.
  6. Mandarin Stone

    • Why they’re a top choice: If you’re looking for high-end, natural stone, or premium porcelain tiles, Mandarin Stone is your destination. They specialise in luxurious and unique designs, often seen in upscale residential and commercial projects. Their showrooms are inspirational, and their product quality is top-tier. It’s an investment, but for a truly distinctive look, they deliver.
    • Key advantages: Premium quality, unique designs, natural stone expertise, high-end aesthetic.
  7. Homebase

    • Why they’re a top choice: Another well-known UK home and garden retailer, Homebase offers a decent range of tiles, particularly for kitchens and bathrooms. They often have sales and offer convenient delivery or in-store collection options. While perhaps not as specialised as Topps Tiles, they are a reliable option for general tiling needs within a broader home improvement project.
    • Key advantages: Convenient for general home projects, good for basic tile needs, often has promotions.

Choosing the right alternative depends on your specific needs: whether you prioritise budget, selection, in-person viewing, or comprehensive project supplies. Always do your due diligence, compare prices, and check recent customer reviews for any retailer before making a significant purchase.

How to Cancel Artisantilecompany.co.uk Subscription

Based on the provided homepage text, Artisantilecompany.co.uk appears to operate primarily as an e-commerce platform for one-off purchases of tiles and related accessories, rather than a subscription-based service. There’s no indication or mention of recurring subscriptions, membership fees, or free trials that would require a cancellation process. Brunelengraving.co.uk Review

Understanding the Business Model

Most tile retailers, both online and physical, operate on a direct sales model where customers purchase specific quantities of products (tiles, adhesives, tools) as needed for their projects.

  • One-time Purchases: Customers select products, add them to a cart, and complete a single transaction.
  • No Recurring Billing: There are no visible elements on the homepage that suggest a subscription service for regular tile deliveries, design consultations, or premium access that would necessitate a “cancel subscription” option.
  • Focus on Product Sales: The entire structure of the site, from “Shop by Room” to “Accessories,” points towards a retail model focused on individual product sales.

What if You Have a Specific Order Issue?

If you’ve placed an order and need to make changes, cancel it before dispatch, or return items, this would fall under their general customer service and returns policy, not a subscription cancellation.

  • Contact Customer Service: For any order-related queries or cancellations, you would typically need to contact them directly via their “Contact Us” page, phone number (01302 591365), or email.
  • Review Policies: Always check their specific terms and conditions, as well as their return and refund policies, which would usually be found in the footer of their website (though not explicitly detailed in the provided homepage text). This is standard practice for any online retail purchase.

In short, you won’t find a “cancel subscription” button because it’s not a subscription service. If you need to stop an order or return something, you’ll be dealing with their standard customer support process, just like with any other online shop for physical goods.

How to Cancel Artisantilecompany.co.uk Free Trial

Given the business model indicated by Artisantilecompany.co.uk’s homepage content, there is no mention of a “free trial” in the context of a subscription service that would require cancellation. The website operates as a direct-to-consumer online store for tiles and tiling accessories, focusing on one-off purchases.

Absence of Free Trial Offers

  • Product-Based Sales: The website explicitly details products for sale, their prices per tile and per square metre, and offers “Free Shipping on all samples.” This “free sample” offer is a common practice in the tile industry, allowing customers to evaluate the physical product before making a larger purchase. It is distinct from a “free trial” of a recurring service or digital product.
  • No Service or Software: Free trials are typically associated with software, online services, memberships, or subscriptions where a limited-time access is provided before a recurring payment begins. Artisantilecompany.co.uk does not offer any such services.
  • Retail Model: The site clearly functions as an e-commerce retail platform, where you buy physical goods outright, not a platform offering trial access to a service.

What “Free Samples” Entail

The “Free Shipping on all samples” highlighted on the homepage refers to the ability to order small physical tile samples without paying for their delivery. This is a crucial feature for customers to: Pfjones.co.uk Review

  • Assess Colour and Texture: See how the tile looks in their home lighting.
  • Feel the Quality: Understand the material and finish firsthand.
  • Match Existing Decor: Ensure compatibility with their interior design.

If you ordered free samples, there is no “trial” to cancel. You simply receive the samples, and there are no further obligations or recurring charges associated with them. The purpose is purely for pre-purchase evaluation. If you change your mind after receiving samples, you simply do not proceed with a larger order.

Artisantilecompany.co.uk Pricing

Let’s talk pricing for Artisantilecompany.co.uk. From what’s visible on the homepage, they’ve made an effort to be pretty transparent, which is always a good sign. It’s not about hidden fees or complicated matrices; they lay out the cost per tile and per square metre, making it easy to budget. This direct approach helps you quickly calculate your potential spend without needing to dig around.

Clear and Direct Pricing Structure

The pricing strategy on Artisantilecompany.co.uk is straightforward and clearly displayed for each product listing on the homepage. This transparency is beneficial for customers as it allows for quick cost comparisons and accurate budgeting.

  • Per Tile Pricing: Every featured tile shows a price “Per Tile.” For example, the “Play Breeze Green Brick Rectified” tile is listed at £0.75 per tile. This is useful for those looking to purchase a very specific number of tiles or for small patch-up jobs.
  • Per Square Metre Pricing: Crucially for tiling projects, the price is also provided “Per m²” (Per Square Metre). For the same “Play Breeze Green Brick Rectified” tile, the price is £75 Per m². This metric is essential for calculating the total cost for larger areas, as tiles are typically bought to cover a specific surface area.
  • Sample Pricing: They offer samples, often with free shipping. While the sample itself might have a nominal cost (e.g., “Order Full Tile Sample – £2.00”), the free shipping on these smaller items is a customer-friendly approach. This allows potential buyers to evaluate the product in person before committing to a larger order, without incurring additional shipping costs for the test piece.

Examples of Pricing Displayed

Based on the homepage text, here are a few examples of how prices are presented:

  • Play Breeze Green Brick Rectified | Wall & Floor Tiles | 5cm x 20cm
    • Current price: £0.75 | / Per Tile £75 Per m²
  • Play Sage Green Brick Rectified | Wall & Floor Tiles | 5cm x 20cm
    • Current price: £0.75 | / Per Tile £75 Per m²
  • Beijing Brick White Moroccan Wall Tiles 5.1cm x 16.1cm
    • Current price: £0.50 | / Per Tile £60 Per m²
  • Beijing Brick Sky Blue Moroccan Wall Tiles 5.1cm x 16.1cm (Sale Item)
    • Original price: £0.50
    • Current price: £0.40 | / Per Tile £48 Per m² (indicating a 20% off Sale)

Sales and Promotions

The website also highlights ongoing sales, such as the “20% off Sale” on certain “Beijing Brick” tiles. This indicates that they do offer discounts, which can be an attractive factor for budget-conscious customers. This suggests dynamic pricing, similar to what you’d expect from any competitive retailer. Yeomans.co.uk Review

Overall Assessment of Pricing Visibility

The pricing strategy appears to be transparent and user-friendly. By providing both per-tile and per-square-metre costs, Artisantilecompany.co.uk caters to different calculation needs. The offering of free sample shipping and clear indication of sales also adds value. However, it’s always advisable to proceed to the checkout phase to see if any additional shipping costs apply to full orders (beyond samples) and to review their complete return policies before making a final decision. Always verify shipping rates for bulk orders, as these can significantly impact the total cost.

Artisantilecompany.co.uk vs. Competitors

When evaluating Artisantilecompany.co.uk, it’s helpful to stack it up against its competitors in the UK tile market. Think of it like comparing different fitness apps: they all aim to get you healthier, but some excel in community features, others in personalised plans, and some are just plain easier to use. Each tile retailer has its own strengths and weaknesses, and understanding these differences helps you make a more informed choice for your project.

Comparison Points:

  • Product Range & Specialisation: How broad is the selection, and do they specialise in certain types of tiles?
  • Pricing & Value: Are they competitive on price, and what value do they offer (e.g., quality, design)?
  • Physical Presence & Showrooms: Do they have physical stores for in-person viewing and advice?
  • Online Experience: How user-friendly is their website, and what digital tools do they offer?
  • Customer Service & Support: What level of support can customers expect (e.g., live chat, extensive FAQs, dedicated advisors)?
  • Transparency & Trust Signals: How clearly do they present company information, policies, and customer reviews?

Artisantilecompany.co.uk vs. Major UK Retailers (Topps Tiles, Wickes, B&Q)

  • Product Range: Artisantilecompany.co.uk offers a good, curated selection with an emphasis on styles like Terrazzo, Metro, and Moroccan. However, larger chains like Topps Tiles, Wickes, and B&Q typically boast a far more extensive catalogue across all price points and material types. Topps Tiles, in particular, is a specialist with an incredibly deep range, often catering to both domestic and commercial projects.
  • Pricing: Artisantilecompany.co.uk seems competitively priced, especially with their samples and occasional sales. However, Wickes and B&Q often have major promotions and loyalty schemes that can provide significant savings on larger orders. Topps Tiles, while generally mid-to-high end, offers trade accounts and bulk discounts.
  • Physical Presence: This is where Artisantilecompany.co.uk stands apart. As an online-focused retailer (based on the homepage), it lacks physical showrooms. Topps Tiles, Wickes, and B&Q all have extensive networks of physical stores across the UK. This allows customers to see products in person, get immediate advice from staff, and often take samples home. For many, the ability to physically inspect tiles is non-negotiable.
  • Online Experience: Artisantilecompany.co.uk has a clean and intuitive website. Its product presentation is clear. However, larger retailers often invest heavily in sophisticated online tools, such as room visualisers, quantity calculators, and more detailed product filters. Walls and Floors, as another online-focused competitor, also excels in its vast online catalogue and user experience for browsing.
  • Customer Service: Artisantilecompany.co.uk provides contact details (phone, email, social media links). Larger retailers generally have dedicated customer service departments, more extensive FAQs, and often offer live chat support. Their scale usually means more resources for post-purchase support and issue resolution.
  • Transparency & Trust Signals: This is an area where Artisantilecompany.co.uk could improve relative to competitors. While they display testimonials, the absence of clearly visible full company registration details and comprehensive policy links on the homepage is a weaker point compared to major players. Established retailers like Topps Tiles and the big DIY chains make this information readily available, fostering greater trust. They often feature prominent links to Trustpilot or other independent review platforms, along with robust legal and privacy policies.

Conclusion of Comparison:

Artisantilecompany.co.uk offers a pleasant online browsing experience with a good, curated selection of tiles, particularly beneficial for those who know what style they want and are comfortable with online-only purchasing. The free sample shipping is a strong point.

Amazon

However, for customers who prioritise: Henrys-smokehouse.co.uk Review

  • Physical Inspection: The ability to see and feel tiles in a showroom.
  • Comprehensive Project Support: A broader range of building materials beyond just tiles.
  • Maximum Trust and Transparency: Full company details, extensive legal policies, and independent review verification.

Then established competitors like Topps Tiles, Wickes, B&Q, and even Tile Giant (with its showrooms) often provide a more complete and reassuring package. Ultimately, the best choice depends on individual customer needs and how much weight they place on physical presence and comprehensive trust signals.

FAQ

What is Artisantilecompany.co.uk?

Artisantilecompany.co.uk is an online retail website based in the United Kingdom that specialises in selling various types of tiles and tiling accessories for different rooms and applications, such as kitchens, bathrooms, living areas, and outdoor spaces.

Is Artisantilecompany.co.uk a legitimate website?

Based on looking at the website, Artisantilecompany.co.uk appears to be a legitimate e-commerce platform offering tiles and related products. It has a clear product catalogue, pricing, and contact information.

What kind of tiles does Artisantilecompany.co.uk sell?

Artisantilecompany.co.uk sells a wide variety of tiles, categorised by room (Kitchen, Bathroom, Living, Outdoors) and by style/material (Terrazzo, Metro, Moroccan, Hexagon, Marble/Natural Stone, Ceramic, Porcelain, Wood Effect, etc.).

Does Artisantilecompany.co.uk offer free samples?

Yes, Artisantilecompany.co.uk offers free shipping on all samples, though a nominal cost for the sample tile itself (e.g., £2.00) may apply. Homefieldgrange.co.uk Review

How is the pricing displayed on Artisantilecompany.co.uk?

Pricing on Artisantilecompany.co.uk is clearly displayed both per tile and per square metre (m²) for each product, allowing customers to easily calculate costs for their projects.

Can I buy tiling accessories from Artisantilecompany.co.uk?

Yes, Artisantilecompany.co.uk offers a range of tiling accessories including adhesive, grout, self-leveller, spacers, wedges, tools, and tile/grout sealants and primers.

Are there customer reviews or testimonials on Artisantilecompany.co.uk?

Yes, the homepage of Artisantilecompany.co.uk features a section displaying positive customer testimonials, highlighting satisfaction with product quality and delivery.

What are the contact options for Artisantilecompany.co.uk?

Artisantilecompany.co.uk provides contact options including a “Contact Us” page, a phone number (01302 591365), and links to their social media profiles (Facebook, Instagram, Pinterest).

Does Artisantilecompany.co.uk have physical showrooms?

Based on the provided homepage information, there is no indication that Artisantilecompany.co.uk operates physical showrooms; it appears to be an online-only retailer. Caravantech.co.uk Review

Is there a return policy clearly visible on the homepage?

While a “Contact Us” link is present, detailed return or refund policies are not immediately visible or prominently linked from the homepage, which is an area for potential improvement in transparency.

How does Artisantilecompany.co.uk compare to Topps Tiles?

Artisantilecompany.co.uk is an online specialist, while Topps Tiles is the UK’s largest tile retailer with numerous physical showrooms and an even broader range, often catering to trade professionals with extensive support.

What are some alternatives to Artisantilecompany.co.uk for buying tiles in the UK?

Key alternatives include Topps Tiles, Wickes, B&Q, Walls and Floors, Tile Giant, Mandarin Stone, and Homebase, each offering various selections, price points, and service models.

Does Artisantilecompany.co.uk offer discounts or sales?

Yes, the homepage indicates that Artisantilecompany.co.uk offers sales, such as a “20% off Sale” seen on certain tile collections.

Can I shop by room on Artisantilecompany.co.uk?

Yes, the website features a “Shop by Room” section, allowing customers to browse tiles specifically for Kitchens, Bathrooms, Living areas, and Outdoors. Madspeed7.co.uk Review

Does Artisantilecompany.co.uk have a login or account creation option?

Yes, the website includes a “Login” option, suggesting that customers can create accounts to manage their orders or preferences.

What types of outdoor tiles does Artisantilecompany.co.uk offer?

Artisantilecompany.co.uk offers a specially curated collection of “2cm Outdoor Tiles & Slabs,” designed for durability and weather resistance in exterior spaces.

Does Artisantilecompany.co.uk sell wood effect tiles?

Yes, Artisantilecompany.co.uk lists “Wood Effect Tiles” among its style and material categories.

Is Artisantilecompany.co.uk suitable for trade customers?

While the homepage doesn’t explicitly mention trade accounts, many online tile retailers do cater to trade; however, larger competitors like Topps Tiles are more widely known for dedicated trade services.

How do I know if the tiles are suitable for walls or floors?

Product descriptions on Artisantilecompany.co.uk, such as “Wall & Floor Tiles,” indicate whether a tile is suitable for both applications, or specifically for one. Grippysports.co.uk Review

Does Artisantilecompany.co.uk offer mosaic and border tiles?

Yes, Artisantilecompany.co.uk includes “Mosaic & Border Tiles” within its comprehensive list of tile categories.



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