Ceilingtilesuk.co.uk Review

Based on looking at the website, Ceilingtilesuk.co.uk appears to be a legitimate and comprehensive online supplier of ceiling tiles and related products in the UK. The site provides a vast array of information, product categories, and customer support options that instill confidence.

Here’s an overall review summary:

• Website Design and User Experience: Clean, professional, and easy to navigate. Clear categories and search functions.
• Product Range: Extensive, covering various types of ceiling tiles, gridwork, lighting, and insulation from well-known manufacturers.
• Customer Support: Multiple channels available, including phone, email, and WhatsApp chat, with stated rapid response times.
• Transparency: Pricing, VAT inclusion, delivery information, and company details are clearly displayed. Includes T&Cs, Privacy Policy, and Anti-Slavery Policy.
• Social Proof: Features a Trustpilot rating and customer testimonials, along with a “Tag Your Tiles” social media initiative.
• Delivery & Guarantees: Offers next-day delivery on selected products and a “Guaranteed On-Time Delivery or Your Money Back!” policy.
• Additional Services: Provides bespoke quotes, credit accounts for businesses, and a tile matching service for replacements.

The website engages the reader by highlighting key benefits such as “Quality Tiles. Expert Advice. Fast Delivery.” and their position as “The UK’s No.1 Ceiling Tile Supplier.” They present solutions for both complete suspended ceiling installations and replacement tiles, catering to a broad customer base from “Corner Shops to Stadiums.” The inclusion of customer reviews, popular brands like Zentia and Rockfon, and specific product details with pricing (inc. VAT) provides a robust and trustworthy impression. The emphasis on expert advice and a family-run business ethos further enhances credibility.

Here are some of the best alternatives for ceiling tile suppliers in the UK:

• Armstrong Ceiling Solutions
  • Key Features: Global leader in ceiling systems, offering a vast portfolio of acoustical, sustainable, and aesthetic solutions. Known for innovation in mineral fibre, metal, and wood ceilings.
  • Average Price: Varies widely by product and project scale; generally considered a premium brand.
  • Pros: High-quality, durable products; excellent acoustic performance; strong technical support; wide availability through distributors.
  • Cons: Can be more expensive than some budget options; primarily geared towards commercial and industrial projects.
• Rockfon
  • Key Features: Specialises in stone wool acoustic ceiling and wall solutions, focusing on sound absorption, fire safety, and indoor climate.
  • Average Price: Mid to high range, depending on specific acoustic properties and finishes.
  • Pros: Superior acoustic performance; excellent fire resistance; good thermal insulation; wide range of colours and textures.
  • Cons: Can be heavier than other materials; requires specific installation techniques.
• British Gypsum
  • Key Features: Leading manufacturer of plasterboard and drylining systems in the UK, also offering a range of gypsum-based ceiling tiles known for fire and acoustic performance.
  • Average Price: Mid-range, offering good value for performance.
  • Pros: Strong fire protection; good acoustic properties; widely available; often integrated with other British Gypsum systems.
  • Cons: Limited aesthetic variety compared to specialist decorative tile suppliers.
• Knauf Ceiling Solutions
  • Key Features: Provides a comprehensive range of ceiling solutions, including mineral fibre, metal, and soft fibre acoustics, designed for various building types.
  • Average Price: Competitive, offering solutions across different price points.
  • Pros: Diverse product range; strong focus on sustainability; good technical documentation and support; global presence.
  • Cons: Product selection can be overwhelming due to the sheer variety.
• Ecophon
  • Key Features: Specialises in acoustic solutions with a focus on creating good sound environments. Their products are often made from glass wool.
  • Average Price: Generally in the mid to high range, reflecting their acoustic specialisation.
  • Pros: Exceptional acoustic performance; contributes to better indoor air quality; aesthetically pleasing designs; sustainable materials.
  • Cons: Primarily focused on acoustics, so may not be the cheapest option if basic functionality is the only requirement.
• Travis Perkins
  • Key Features: A general builder’s merchant offering a selection of ceiling tiles, grid systems, and insulation suitable for various construction projects.
  • Average Price: Competitive, often offering trade pricing.
  • Pros: Wide range of building materials in one place; accessible branches across the UK; convenient for large projects.
  • Cons: Product range for ceiling tiles might not be as specialised or extensive as dedicated suppliers.
• Insulation Express (Ceiling Tiles)
  • Key Features: Online supplier specialising in insulation and drylining, including a good range of ceiling tiles and grids from various manufacturers.
  • Average Price: Competitive, often offering good deals on bulk purchases.
  • Pros: Strong online presence; good stock levels; often provides fast delivery; clear product descriptions.
  • Cons: Less emphasis on bespoke solutions; primarily an online retailer which might limit hands-on product inspection.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Ceilingtilesuk.co.uk Review & First Look

When you first land on Ceilingtilesuk.co.uk, you’re immediately struck by a clear, organised layout. This isn’t some cluttered marketplace; it’s a dedicated platform for ceiling solutions. The top banner proudly states “The UK’s No.1 Ceiling Tile Supplier,” a bold claim, but the subsequent layout and information provided quickly start to back it up. They offer intuitive navigation, allowing you to search directly or browse by category. This immediate sense of structure is a major plus, especially when you’re dealing with a specific product like ceiling tiles where technical specifications matter.

Initial Impressions on Design and Usability

The website adopts a clean, professional aesthetic dominated by whites and blues, which conveys a sense of reliability and order. The homepage is well-segmented, guiding users whether they need a “Complete Ceiling Including tiles, grid, fixings and accessories” or just “Replacement Ceiling Tiles.” This direct pathway for common user needs is highly effective. Prominent calls to action for “bespoke quote” and “next day delivery” highlight their customer-centric approach. A significant trust signal is the visible integration of Trustpilot reviews, which immediately lends credibility. The site loads quickly, crucial for retaining user attention and preventing bounce rates. The navigation menu is logical, breaking down products by type, size, brand, and application, making it simple to drill down to specific needs.

Transparency and Credibility Indicators

Ceilingtilesuk.co.uk does an excellent job of building trust from the get-go. Beyond the Trustpilot integration, they display contact numbers clearly, alongside operating hours (8 am-5 pm Mon-Fri), and even offer a WhatsApp chat option. This multi-channel customer support availability is a strong indicator of a transparent and accessible business. They also highlight their “FREE Delivery On orders over £450” and a “Guaranteed On-Time Delivery or Your Money Back!” policy, which speaks volumes about their confidence in their logistics. The site footer includes essential legal links such as “Privacy Policy,” “T&Cs,” and an “Anti-Slavery Policy,” demonstrating adherence to legal and ethical standards in the UK. Furthermore, the claim of being “Family Run for 30 Years” adds a layer of established reliability and experience.

Ceilingtilesuk.co.uk Features

Ceilingtilesuk.co.uk offers a robust set of features designed to simplify the process of purchasing ceiling tiles and related components. It’s not just an online shop; it’s a comprehensive resource aimed at professionals and DIY enthusiasts alike, ensuring you get exactly what you need without unnecessary hassle.

Extensive Product Catalogue

The breadth of products on offer is truly impressive. They cover everything from basic 600x600mm Ceiling Tiles and 1200x600mm Ceiling Tiles to more specialised options like Wipeable Ceiling Tiles, Black Ceiling Tiles, Humidity Resistant Ceiling Tiles, and Hygienic Ceiling Tiles.

• Variety of Materials: You’ll find mineral fibre, metal, and even insulated tiles.
• Complete Systems: They don’t just sell tiles; they offer Suspended Ceiling Gridwork, Ceiling Lighting, and Ceiling Insulation, allowing you to source an entire system from one place.
• Leading Brands: The site proudly stocks products from reputable manufacturers like Zentia (formerly Armstrong), Rockfon, British Gypsum, and AMF, ensuring quality and reliability. This depth of inventory caters to diverse project requirements, whether it’s for a commercial office, a retail space, or an educational institution.

Bespoke Quote and Ceiling Tile Finder

One of the standout features is the ability to request a bespoke quote within one hour for complete ceiling kits. This is a game-changer for larger or more complex projects, allowing customers to get precise pricing tailored to their specific dimensions and needs.

• Tailored Solutions: This service moves beyond standard product listings to offer customised packages, which is particularly useful for commercial clients.
• “Ceiling Tile Finder” Tool: For those looking for replacement tiles, their intuitive “Ceiling Tile Finder” tool is invaluable. It helps match existing tiles, even if they’ve been discontinued, by allowing users to narrow down searches by size (e.g., 600x600mm or 1200x600mm), application, manufacturer, and appearance. This mitigates the common frustration of finding suitable replacements for older systems.

Customer Support and Engagement

Ceilingtilesuk.co.uk clearly prioritises customer interaction and support.

• Multiple Contact Channels: They offer live chat (WhatsApp and on-site), phone support (01242 862 173 available 8 am-5 pm Mon-Fri), and email ([email protected]) with a stated 15-minute response time during business hours. This commitment to accessibility is impressive.
• “In-House Advice”: The site highlights that “Our in-house specialists are always on hand to offer free and transparent advice, product recommendations or competitive price matches.” This expert availability sets them apart from generic online retailers.
• “Tag Your Tiles” Initiative: They encourage customers to tag them on social media (@ceilingtilesuk) to be featured, fostering a community and showcasing real-world applications of their products. This not only builds social proof but also provides inspiration for potential buyers.

Ceilingtilesuk.co.uk Pros & Cons

Let’s break down what works well with Ceilingtilesuk.co.uk and where there might be areas for improvement, based purely on their online presence.

Pros: What They Do Well

• Comprehensive Product Range: As detailed, they offer an impressive selection of ceiling tiles, gridwork, lighting, and insulation from leading brands. This breadth means customers can often find everything they need in one place, simplifying procurement.
  • Data Point: The website mentions “over 220 ceiling tiles available,” indicating a significant inventory.
• Strong Customer Support and Accessibility: The multiple contact methods (phone, email, WhatsApp, live chat) and stated fast response times are excellent. Their “in-house advice” signifies expert availability, which is crucial for technical products.
  • Statistic: They aim to respond to emails within 15 minutes during business hours.
• User-Friendly Website and Navigation: The clean design, clear categories, and intuitive search functions make it easy to find specific products or solutions. The “Ceiling Tile Finder” is a notable usability enhancement.
  • Fact: The site clearly separates needs into “Complete Ceiling” and “Replacement Ceiling Tiles” paths.
• Transparency and Trust Signals: Prominent display of Trustpilot reviews, clear pricing (including VAT), delivery policies, and detailed company information (address, company number) build significant credibility. The “Guaranteed On-Time Delivery or Your Money Back!” and “Price Match Promise” are strong consumer assurances.
  • Data Point: They claim “99.8% customer service satisfaction” for their credit accounts.
• Fast Delivery Options: Offering “NEXT DAY delivery (On selected products)” for orders placed before 1 pm is highly competitive and beneficial for urgent projects.
• Bespoke Services: The option for bespoke quotes and a dedicated team to source hard-to-find items or suggest alternatives adds significant value, especially for commercial clients with unique project requirements.
• Long-Standing Experience: Being “Family Run for 30 Years” in the construction industry suggests deep expertise and reliability, which is reassuring for customers.

Cons: Areas for Potential Consideration

• Limited Public Project Gallery: While they encourage users to “Tag Your Tiles” on social media, a dedicated, extensive project gallery on the website itself, showcasing a wider range of completed installations with their products, could be more impactful. This would provide richer visual case studies beyond just social media tags.
• Detailed Technical Specifications Could Be More Prominent: While products have descriptions, integrating more easily accessible technical datasheets or direct links to manufacturer specs within each product page could further assist professionals making detailed comparisons.
• Lack of Online Planning Tools (beyond quote request): While they offer bespoke quotes, an interactive online tool that allows users to mock up ceiling layouts or calculate quantities for basic projects before requesting a formal quote could enhance the DIY experience.
• No Customer Reviews on Product Pages: While they have Trustpilot integration, displaying individual product reviews directly on product pages, similar to how major e-commerce sites operate, could further assist purchasing decisions by providing peer feedback on specific items. Some product pages show a review count (e.g., 40 reviews) but the reviews themselves aren’t immediately visible without navigating to a separate Trustpilot page.
• Only UK Focus: As the name suggests, “Ceilingtilesuk.co.uk” is strictly focused on the UK market. This isn’t a con for UK customers, but it’s important to note for anyone outside the region.
• Pricing Structure: While prices are clear, for very large bulk orders, the tiered discounting structure could be made more explicit on product pages rather than solely relying on “Bulk discounts available on 5+ boxes” or requiring a quote.

Overall, the pros significantly outweigh the cons, positioning Ceilingtilesuk.co.uk as a highly credible and user-friendly platform for ceiling solutions in the UK.

Ceilingtilesuk.co.uk Alternatives

When it comes to sourcing ceiling tiles and related materials in the UK, while Ceilingtilesuk.co.uk presents a strong offering, it’s always wise to be aware of other reputable suppliers. Each alternative brings its own strengths, whether in product specialisation, geographic reach, or customer service models. Exploring these options can help you find the perfect fit for your specific project needs, budget, and logistical requirements. Fatmoose.co.uk Review

Top Alternatives for Ceiling Tile Procurement

• Armstrong Ceiling Solutions
  • Why it’s an alternative: As a global leader, Armstrong (now often operating under the Zentia brand in the UK, and Ceilingtilesuk.co.uk mentions Zentia as a brand they stock) offers an unparalleled range of high-performance ceiling solutions. Their focus is on commercial and institutional applications, providing advanced acoustic, sustainable, and fire-resistant options. They have a strong network of distributors across the UK.
  • Key Differentiator: Their extensive research and development in acoustic and sustainable ceiling technologies make them a go-to for architects and specifiers on large-scale projects.
• Rockfon
  • Why it’s an alternative: Rockfon specialises in stone wool acoustic ceilings and wall solutions. If sound control is a primary concern for your space (e.g., offices, schools, healthcare facilities), Rockfon’s products are designed to deliver superior sound absorption and fire safety. They also offer a wide array of aesthetic choices.
  • Key Differentiator: Their stone wool products offer exceptional performance in acoustics and fire safety, often exceeding standard requirements.
• British Gypsum
  • Why it’s an alternative: As a major UK manufacturer of gypsum-based construction products, British Gypsum offers reliable and widely available ceiling tiles that integrate seamlessly with their drylining systems. They are a strong choice for projects requiring robust fire resistance and good basic acoustic properties, often found in general commercial and residential applications.
  • Key Differentiator: Their strong presence in the wider construction industry and seamless integration with their other drylining products.
• Knauf Ceiling Solutions
  • Why it’s an alternative: Part of the global Knauf Group, Knauf Ceiling Solutions provides a diverse portfolio including mineral fibre, metal, and soft fibre acoustic panels. They emphasize sustainable production and offer a wide range of designs and technical specifications, making them suitable for various building types and aesthetic preferences.
  • Key Differentiator: Broad product portfolio with a strong emphasis on environmental sustainability and design flexibility.
• Ecophon
  • Why it’s an alternative: Ecophon is another specialist in acoustic ceiling and wall systems, known for their focus on creating optimal sound environments. Their products, often made from glass wool, are designed for superior sound absorption and can significantly improve indoor comfort. They are often specified for educational, healthcare, and office environments.
  • Key Differentiator: Dedicated expertise in advanced acoustic solutions, often leading to innovative product designs for specific sound challenges.
• Travis Perkins
  • Why it’s an alternative: As one of the UK’s largest builders’ merchants, Travis Perkins offers a convenient option for sourcing ceiling tiles, grid systems, and other building materials from a single supplier. While their range might not be as specialised as dedicated ceiling tile companies, their widespread branch network and ability to supply a comprehensive list of project materials make them a practical choice for many builders and contractors.
  • Key Differentiator: Convenience and broad availability through physical branches and a comprehensive online store, suitable for general construction needs.
• Insulation Express (Ceiling Tiles)
  • Why it’s an alternative: This online retailer specialises in insulation and drylining products, including a solid selection of suspended ceiling tiles and grid components. They often offer competitive pricing and efficient delivery, making them a good option for those primarily looking for online purchasing convenience and potentially bulk discounts.
  • Key Differentiator: Strong online platform with competitive pricing and a focus on efficient delivery of insulation and related building materials.

How to Get a Bespoke Quote from Ceilingtilesuk.co.uk

Navigating the world of suspended ceilings can be complex, especially for larger or non-standard projects. Ceilingtilesuk.co.uk simplifies this by offering a bespoke quote service, ensuring you get accurate pricing for your specific needs rather than guessing or over-ordering. This feature is particularly beneficial for commercial fit-outs, large renovations, or any project that requires a tailored solution encompassing tiles, gridwork, and accessories.

The Bespoke Quote Process

Getting a customised quote is straightforward on Ceilingtilesuk.co.uk, designed to minimise hassle and provide a rapid response.

• Step 1: Locate the Quote Option: From the homepage, you’ll find prominent links such as “Click here to request a bespoke quote” or “Want a Bespoke Quote? Get a price for a bespoke ceiling kit.” These are usually clearly visible near the top or within relevant product sections like “Suspended Ceilings” or “Ceiling Kits.”
• Step 2: Provide Project Details: Once you click, you’ll be directed to a dedicated form. This form typically asks for crucial information about your project, such as:
  • Room Dimensions: Essential for accurate material calculation (length, width, height).
  • Type of Ceiling Needed: Whether it’s a complete new suspended ceiling, replacement tiles, or just gridwork.
  • Desired Performance Characteristics: For example, acoustic properties, fire resistance, humidity resistance, or specific aesthetic requirements (e.g., wipeable, black tiles, metal finish).
  • Application: What kind of space is it? (e.g., office, retail, school, hospital, restaurant). This helps them recommend suitable products.
  • Contact Information: Name, company, email, and phone number for them to send the quote and follow up.
• Step 3: Submission and Response: After filling in the details, you submit the form. Ceilingtilesuk.co.uk states they aim to provide your bespoke quote “within 1 hour!” This rapid turnaround is a significant advantage, allowing you to quickly progress with your project planning and budgeting. They mention that their experts will analyse your requirements to provide an accurate and transparent price.

Benefits of a Bespoke Quote

Opting for a bespoke quote offers several advantages over simply buying off-the-shelf:

• Accuracy: Reduces the risk of ordering too much or too little material, leading to cost savings and reduced waste. Their experts factor in waste, cutting, and specific system requirements.
• Cost-Effectiveness: For larger orders, bespoke quotes can often include bulk discounts that might not be automatically applied through standard online checkout. This can lead to significant savings.
• Expert Recommendations: The process allows their experienced team to recommend the most suitable products for your specific environment and performance needs. For instance, if you mention it’s for a kitchen, they might suggest specific hygienic or wipeable tiles.
• Time Saving: Instead of manually calculating materials and cross-referencing compatibility, their team handles the complexities, freeing up your time.
• Problem Solving: If you have unusual dimensions or specific challenges, the bespoke quote process allows you to communicate these, and their experts can suggest tailored solutions or alternative products.

Ceilingtilesuk.co.uk Pricing

Understanding the pricing structure of any online supplier is key to effective budgeting. Ceilingtilesuk.co.uk aims for transparency, displaying prices clearly with options for both VAT inclusive and exclusive views. Their pricing strategy is competitive, often backed by promises like “Price Match Promise” and bulk discounts for larger orders.

General Pricing Structure

• Product-Specific Pricing: Each product listed on the website has its price clearly displayed. For example, 600x600mm Ceiling Tiles start “From £39.00,” and Metal Ceiling Tiles start “From £168.00.”
• VAT Clarity: Prices are generally shown with the option to view them including or excluding VAT, which is beneficial for both consumers and businesses. For example, a product might show “£68.40 inc. VAT” and “£57.00 + VAT (£5.70 per tile).” This dual display ensures clarity regarding the final cost.
• Per Box/Per Tile Pricing: Products are typically priced per box or per pack, with the equivalent “per tile” price also often provided for easier comparison and understanding of unit costs.
• Price Match Promise: Ceilingtilesuk.co.uk explicitly states, “If you find the same product at a lower price elsewhere, we aim to match or beat it!” This commitment suggests they are confident in their competitive pricing and are willing to go the extra mile to secure a sale, making them a strong contender for value.

Discounts and Bulk Orders

• Bulk Discounts: The website mentions “Bulk discounts available on 5+ boxes.” This is a common practice for suppliers dealing with construction materials, incentivising larger purchases. For significant projects, requesting a bespoke quote is often the best way to secure the most favourable pricing, as these quotes can factor in the total volume of your order.
• Credit Accounts: For frequent buyers or larger businesses, they offer the option to “Open a Credit Account with us today.” This indicates flexible payment terms and potentially streamlined ordering processes for established customers. They boast “over 500 credit accounts with 99.8% customer service satisfaction,” suggesting this is a well-utilised and reliable service.
• Free Delivery Threshold: Orders over £450 qualify for “FREE Delivery,” which can contribute significantly to overall cost savings, especially on larger purchases that easily meet this threshold.

Value for Money

Given their wide product range, reputable brands, and comprehensive customer support, Ceilingtilesuk.co.uk appears to offer good value for money. Their emphasis on expert advice, rapid delivery, and guarantees like the “Guaranteed On-Time Delivery or Your Money Back!” all add to the perceived value beyond just the product price. While direct comparison with every competitor on every single product is difficult without a detailed quote, their stated policies suggest a commitment to competitive pricing and customer satisfaction. The variety of price points, from entry-level tiles starting at £25.00 to more specialised metal tiles at £195.00+, ensures options for various budgets and project requirements.

Ceilingtilesuk.co.uk vs. Competitors

When evaluating Ceilingtilesuk.co.uk, it’s useful to stack it against its main competitors in the UK market. Each supplier has unique selling points, and understanding these differences can help you make an informed decision for your ceiling project. We’ll primarily compare it to some of the major manufacturers and broad-range builders’ merchants.

Ceilingtilesuk.co.uk vs. Dedicated Manufacturers (e.g., Zentia/Armstrong, Rockfon, Ecophon)

• Ceilingtilesuk.co.uk:
  • Strength: Acts as a distributor for multiple leading brands (Zentia, Rockfon, AMF, British Gypsum, Ecophon, etc.). This means you get a wide selection from various manufacturers in one place, simplifying procurement. They offer ready-to-buy kits and boast “Next Day Delivery” on selected items. Their “Ceiling Tile Finder” and bespoke quote service are highly convenient.
  • Pricing: Competitive, with a “Price Match Promise” and bulk discounts. Prices are clearly displayed with VAT options.
  • Expertise: Offers “in-house advice” from specialists with “over 40 years of industry experience,” acting as an impartial guide across brands.
• Dedicated Manufacturers (e.g., Zentia/Armstrong, Rockfon, Ecophon):
  • Strength: They are the originators of the products. This means they possess the deepest technical knowledge, often focusing on innovation in specific areas like acoustics, fire performance, or sustainability. Their websites will have extensive technical datasheets and case studies on their proprietary products. You’d typically buy directly from them for large-scale projects or through their official distributor networks.
  • Pricing: Can vary. Direct manufacturer pricing might be competitive for very large, specific orders, but for smaller quantities, going through a distributor like Ceilingtilesuk.co.uk might be easier and sometimes more cost-effective due to consolidated shipping.
  • Expertise: Unrivalled for their own specific products. They can provide highly detailed specifications and support for their proprietary systems.
  • Key Difference: Ceilingtilesuk.co.uk provides a curated selection and comparison service across brands, whereas manufacturers focus solely on their own product lines. If you know exactly which manufacturer’s product you need, going direct (or through their specific distributor) might be an option, but for exploring various options, Ceilingtilesuk.co.uk is more efficient.

Ceilingtilesuk.co.uk vs. General Builders’ Merchants (e.g., Travis Perkins, Insulation Express)

• Ceilingtilesuk.co.uk:
  • Strength: Specialisation. They are experts in ceiling solutions. This means their product range is deeper, their advice is more focused, and their services (like the tile finder or bespoke quotes) are tailored specifically to ceiling projects. They handle the complex logistics of delivering ceiling tiles.
  • Pricing: Often very competitive due to specialisation and bulk purchasing from manufacturers, especially with their “Price Match Promise.”
  • Customer Service: Highly focused on ceiling-related queries, leading to more efficient and knowledgeable support.
• General Builders’ Merchants (e.g., Travis Perkins, Insulation Express):
  • Strength: Convenience for multi-trade projects. If you’re building a whole house or a large extension and need timber, plasterboard, insulation, and ceiling tiles all at once, a general merchant allows for single-point procurement. They often have physical branches for pick-up.
  • Pricing: Can be competitive, especially for common items, but their ceiling tile range might be more limited to popular models. Discounts might be tied to overall project spend.
  • Customer Service: Knowledgeable for general building products, but might not have the same depth of specialisation in ceiling systems as a dedicated supplier.
  • Key Difference: Ceilingtilesuk.co.uk is a specialist with deep expertise in one area, offering a vast, focused inventory and tailored services. General merchants offer a wider, but less specialised, product range across all building trades. For dedicated ceiling projects, Ceilingtilesuk.co.uk often offers a more streamlined and expert-driven experience.

In summary, Ceilingtilesuk.co.uk carves out a strong niche by offering the comprehensive selection of multiple manufacturers with the added convenience, expert advice, and customer-focused services that general merchants often lack for specialised items. They stand as a highly effective intermediary, bridging the gap between direct manufacturer supply and general building materials procurement.

Frequently Asked Questions

What is Ceilingtilesuk.co.uk?

Ceilingtilesuk.co.uk is an online supplier based in the United Kingdom, specialising in suspended ceiling tiles, gridwork, lighting, insulation, and associated products for various commercial and public buildings.

Is Ceilingtilesuk.co.uk a legitimate company?

Yes, based on the website’s comprehensive information, clear contact details, company registration number (02820824), physical address (Oak Farm, Chargrove Lane, Cheltenham, GL51 4XB), and Trustpilot integration, Ceilingtilesuk.co.uk appears to be a legitimate and established company, part of the Workplace Interiors Company Cheltenham Ltd group.

What products does Ceilingtilesuk.co.uk sell?

Ceilingtilesuk.co.uk sells a wide range of products including 600x600mm and 1200x600mm ceiling tiles, wipeable, black, humidity resistant, hygienic, mineral fibre, metal, and insulated ceiling tiles, as well as suspended ceiling kits, gridwork, lighting, and insulation. Skytravelers.co.uk Review

Does Ceilingtilesuk.co.uk offer next-day delivery?

Yes, Ceilingtilesuk.co.uk offers next-day delivery on selected products for orders placed before 1 pm.

How can I get a bespoke quote from Ceilingtilesuk.co.uk?

You can request a bespoke quote by clicking the “Request a bespoke quote here” link on their website, filling out the project details form with your dimensions and requirements, and submitting it. They aim to provide a quote within one hour.

Does Ceilingtilesuk.co.uk have a price match promise?

Yes, Ceilingtilesuk.co.uk has a “Price Match Promise” and aims to match or beat any lower price you find for the same product elsewhere.

What brands of ceiling tiles does Ceilingtilesuk.co.uk stock?

Ceilingtilesuk.co.uk stocks products from leading manufacturers such as Zentia (formerly Armstrong), AMF, Sektor, Rockfon, Ecophon, British Gypsum, Knauf Danoline, 14six8, and Elevate Interior Solutions.

Does Ceilingtilesuk.co.uk offer free delivery?

Yes, Ceilingtilesuk.co.uk offers free delivery on orders over £450.

Can I open a credit account with Ceilingtilesuk.co.uk?

Yes, businesses and frequent buyers can open a credit account with Ceilingtilesuk.co.uk, which they state has over 500 active accounts with 99.8% customer service satisfaction.

How long has Ceilingtilesuk.co.uk been in business?

Ceilingtilesuk.co.uk is a family-run business with 30 years of experience in the construction industry.

What if I need replacement ceiling tiles?

Ceilingtilesuk.co.uk has a “Ceiling Tile Finder” tool where you can search for replacement tiles by size, application, manufacturer, and appearance. Their specialists can also help find alternatives if your original tiles are discontinued.

What are the customer service hours for Ceilingtilesuk.co.uk?

Customer service via phone (01242 862 173) and live chat is available from 8 am to 5 pm, Monday to Friday. Emails to [email protected] aim for a 15-minute response time within these hours.

Are prices on Ceilingtilesuk.co.uk shown with or without VAT?

Prices on Ceilingtilesuk.co.uk are shown both including and excluding VAT for clarity. Primesecurityltd.co.uk Review

What is the “Guaranteed On-Time Delivery” policy?

Ceilingtilesuk.co.uk guarantees on-time delivery for Nominated or Standard Delivery (3-5 days). If they fail to meet this, they will refund your entire delivery cost, or credit £25 if your order qualified for free delivery.

Do they offer technical advice for ceiling installations?

Yes, Ceilingtilesuk.co.uk emphasizes that their “in-house specialists are always on hand to offer free and transparent advice” with “over 40 years of industry experience.”

Can Ceilingtilesuk.co.uk help source products not listed on their website?

Yes, their ceiling experts can help source specific products you might not find on their website or suggest reliable alternatives to meet your requirements.

What kind of projects does Ceilingtilesuk.co.uk supply?

They supply ceiling tiles to a wide range of sectors, including major retailers, small independents, schools, offices, and public buildings across the UK, from “Corner Shops to Stadiums.”

How do I contact Ceilingtilesuk.co.uk via WhatsApp?

You can chat with them on WhatsApp by scanning the QR code provided on their website or using the direct WhatsApp link.

Does Ceilingtilesuk.co.uk offer partitioning products?

Yes, in addition to ceiling products, they also offer partitioning solutions and have a separate option to request a bespoke partitioning quote.

Where can I find the terms and conditions for Ceilingtilesuk.co.uk?

The terms and conditions, along with their privacy policy and anti-slavery policy, can be found via links in the footer of their website.