Based on looking at the website, Cvglass.co.uk presents itself as a legitimate local business specialising in window, door, and conservatory installations and repairs across the East Midlands. The site provides clear information about their services, showcases customer testimonials, and offers multiple ways to get in touch.
Overall Review Summary:
- Website Design & Usability: Clean, intuitive navigation, and mobile-responsive.
- Service Clarity: Clearly outlines services for windows, doors, conservatories, glass replacement, and fascias/soffits.
- Contact Information: Prominently displays a UK mobile number (07375 559374) and provides a “Get a Free Quote” contact form.
- Customer Testimonials: Features numerous positive customer reviews directly on the homepage, adding a layer of trust.
- Portfolio: Includes a link to “Our Portfolio” showcasing previous work, which is excellent for building credibility.
- Transparency: States “All products are guaranteed” and “All of our work is guaranteed and insured,” which is crucial for consumer confidence. They also mention “over 15 years experience.”
- Physical Address/Company Registration: Missing. This is a significant omission for a business operating in physical installations, as it hinders full verification.
- Terms & Conditions/Privacy Policy: Missing. Essential legal documents for any legitimate website, especially one handling customer enquiries and potentially personal data.
- Pricing Information: As expected for bespoke services, specific pricing is not listed, but they offer “free no-obligation quotes.”
While Cvglass.co.uk appears to be a genuine service provider based on the information presented, the absence of a registered physical address, company registration details, and crucial legal pages like Terms & Conditions and a Privacy Policy raises some concerns from a strict legitimacy standpoint. For any business asking for personal details (even for a quote) and operating in a significant service sector like home improvements, these elements are fundamental for consumer protection and trust.
Best Alternatives for Home Improvement Services:
For significant home improvement projects like windows, doors, and conservatories, it’s always best to engage with companies that offer full transparency and comprehensive legal documentation. Here are some alternatives, focusing on established companies or services that connect you with verified tradespeople:
- Angi (formerly Angie’s List): A global platform connecting homeowners with local service professionals, often with customer reviews and vetting processes. Useful for finding various trades, including window and door installers.
- Checkatrade: A highly reputable UK platform for finding vetted and reviewed tradespeople. They perform background checks and gather customer feedback, offering a layer of security.
- TrustMark: The only government-endorsed quality scheme for tradespeople in the UK. Businesses registered with TrustMark are vetted to ensure they meet quality standards and customer service expectations.
- Which? Trusted Traders: Operated by the consumer champion Which?, this scheme endorses local traders who have passed a rigorous assessment process, providing peace of mind for consumers.
- FENSA (Fenestration Self-Assessment Scheme): While not a direct alternative for finding a company, FENSA is crucial for window and door replacements in the UK. Any installer should be FENSA registered, or you’ll need to arrange Building Regulations approval yourself. You can search for FENSA approved installers on their site.
- Everest: One of the most well-known and established window, door, and conservatory companies in the UK, offering comprehensive guarantees and a long track record.
- Local Authority Building Control (LABC): For larger projects like conservatories or significant structural alterations, consulting with your Local Authority Building Control can help you find reputable builders and ensure compliance with regulations.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Cvglass.co.uk Review & First Look
When first landing on Cvglass.co.uk, you’re greeted with a straightforward and functional design. The layout prioritises clarity, aiming to immediately convey what the company does and how to get in touch. This user-centric approach is often a positive sign for local service businesses. The prominent display of a contact number (07375 559374) and “Get a quote” buttons at the top and bottom of the page indicates a strong emphasis on lead generation and direct customer interaction.
Initial Impressions of the Homepage
The homepage effectively serves as a digital brochure. It highlights key services: “Windows,” “Doors,” “Conservatories,” “Glass Replacement,” and “Fascias & Soffits.” The use of clear calls to action like “Transform your home with brand new windows & doors” and “Upgrade your windows” guides the visitor. Critically, the site states its service area immediately: “Independent window and door specialists in the East Midlands.” This local focus is beneficial for potential customers within that region.
Trust Signals and Credibility Builders
Cvglass.co.uk makes a concerted effort to build trust. They proudly declare, “We’re top-rated by customers throughout the East Midlands. Here’s what they have to say about us…” This section features numerous positive testimonials, which is a powerful psychological tool. These aren’t just one-liners; many are detailed accounts praising the team’s professionalism, efficiency, and quality of work. For instance, customer “Panda” highlights “everything, from start to finish it was so easy and so quick,” and “Charlotte W” notes “Very good communication throughout the process and very efficient fitting.” Such detailed feedback suggests genuine customer experiences. Additionally, the inclusion of an “Our Portfolio” section, showing “Modern Sliding Doors, Nottingham,” and “Misty Glass Replacement, Derby,” offers visual proof of their capabilities.
Missing Elements for Enhanced Trust
While strong on testimonials, the website notably lacks some fundamental elements typically found on legitimate UK business websites, especially those in the construction or home improvement sector.
- Company Registration Details: There’s no mention of a company registration number or the legal trading name. In the UK, businesses are typically registered with Companies House, and this information is usually provided in the footer or a dedicated “About Us” section.
- Registered Office Address: Beyond stating “Based in Derby,” a specific registered physical address is absent. This is a red flag, as it makes it difficult to verify the company’s official presence or for customers to know where to direct formal correspondence.
- Legal Pages (Terms & Conditions, Privacy Policy): These are conspicuous by their absence. Any website, particularly one handling personal data (even just contact forms), is legally obliged under GDPR in the UK to have a clear Privacy Policy. Terms and Conditions are vital for outlining service agreements, warranties, and dispute resolution.
The absence of these elements, while common for very small, informal operations, is concerning for a business positioning itself as “top-rated” and offering guaranteed and insured work. It suggests a lack of formal structure or adherence to standard online business practices. Bentooriental.co.uk Review
Cvglass.co.uk Pros & Cons
When evaluating Cvglass.co.uk, it’s crucial to weigh the advantages against the notable disadvantages, particularly from an ethical and consumer protection standpoint. While the website presents itself well on the surface, some critical omissions make it difficult to fully endorse.
Key Strengths of Cvglass.co.uk
- Clear Service Offerings: The website immediately communicates what services are provided: windows, doors, conservatories, glass replacement, and fascias/soffits. This clarity helps potential customers quickly determine if the company meets their needs.
- User-Friendly Interface: The site is easy to navigate, with prominent calls to action for getting a quote and contacting the team. The mobile responsiveness ensures a good experience across devices.
- Abundance of Positive Testimonials: The homepage features numerous glowing reviews from apparent past customers, complete with names and often specific details about the work done. This social proof is a powerful trust-builder and suggests a history of satisfied clients. For example, “Tom and his team have been absolutely fantastic from start to finish” from “Panda” and “Absolutely brilliant service. Clearview Glass fitted new double glazing…” from “Nichola I”.
- Visible Contact Number: A clear UK mobile number (07375 559374) is displayed prominently, facilitating direct communication, which many customers prefer for local services.
- Local Focus: The emphasis on serving the “East Midlands” area (Derby, Nottingham, and surrounding areas) clearly defines their operational reach, which is helpful for local searches.
- Portfolio Showcase: The “Our Portfolio” section, even with a few examples like “Modern Sliding Doors, Nottingham,” adds visual evidence of their work quality and expertise.
- Claims of Guarantee and Insurance: The website explicitly states, “All products are guaranteed” and “All of our work is guaranteed and insured.” These claims, while lacking verifiable documentation on the site, are important for customer reassurance.
Significant Weaknesses of Cvglass.co.uk
- Lack of Company Registration Details: A major red flag is the absence of a UK Companies House registration number. For a legitimate trading business, this information is usually displayed in the footer or ‘About Us’ section. This omission makes it impossible to verify the legal entity behind Cvglass.co.uk.
- Missing Physical Registered Address: While “Based in Derby” is stated, a specific, verifiable physical address (not just a service area) is not provided. This is crucial for establishing the legitimacy and accountability of a business, especially for larger home improvement projects. Consumers need to know where the company is legally based.
- Absence of Essential Legal Pages: There are no links to a Privacy Policy or Terms & Conditions.
- Privacy Policy: Under GDPR regulations in the UK, any website collecting personal data (even via a simple contact form for quotes) is legally required to have a comprehensive Privacy Policy explaining how data is collected, stored, and used. Its absence is a compliance issue.
- Terms & Conditions: These are vital for outlining the scope of services, payment terms, cancellation policies, warranties, and dispute resolution procedures. Their absence leaves both the business and the customer vulnerable in case of disagreements.
- Single Point of Contact: Only a mobile number is provided, with no landline or official business email address listed as an alternative to the contact form. While a mobile number is common for small businesses, a lack of other options can be a minor concern.
- No FENSA or Competent Persons Scheme Registration Mention: For window and door installers in the UK, being registered with a Competent Persons Scheme (like FENSA or Certass) is crucial. This ensures compliance with Building Regulations and provides consumer protection. The website does not explicitly mention any such registration, which is a significant oversight for this industry.
Cvglass.co.uk Pricing
Based on the information available on the Cvglass.co.uk homepage, specific pricing for their window, door, conservatory, glass replacement, or fascia and soffit services is not listed. This is entirely typical for home improvement businesses of this nature, as services are highly bespoke and depend on numerous factors.
How Cvglass.co.uk Approaches Pricing
The website clearly states: “Free no-obligation quotes” and “Get a free quote.” This indicates that their pricing model relies on individual assessments of each customer’s needs and property. When you “Give us a call, our expert team are here to help,” they promise to “provide honest advice, free quotes and offer our double glazing services at a fair price.” They also add, “When supplying our quotes, we talk through all available options.” This consultative approach is standard in the industry, as factors like window size, material (uPVC, aluminium, timber), glazing type (double, triple), door style, conservatory design, and installation complexity all influence the final cost.
Factors Influencing Home Improvement Costs
Understanding the variables that contribute to pricing can help set expectations when requesting a quote from Cvglass.co.uk or any similar company:
- Material Choice: uPVC is generally the most cost-effective, while aluminium or timber options can be significantly more expensive.
- Type and Style: Bay windows, French doors, bi-fold doors, or custom conservatory designs will carry different price tags than standard casement windows or single doors.
- Glazing Options: Standard double glazing is common, but triple glazing, obscure glass, or specialist glass (e.g., self-cleaning, solar control) will increase costs.
- Installation Complexity: Ease of access, removal of old frames, structural alterations, and the need for scaffolding can all impact labour costs.
- Number of Units: The more windows or doors being replaced, the higher the overall project cost, though often the per-unit price might decrease slightly due to economies of scale.
- Additional Features: Security hardware, specific handles, trickle vents, and decorative elements add to the final price.
- Location: While Cvglass.co.uk serves the East Midlands, regional labour costs can vary slightly across the UK.
- Guarantees and Aftercare: The length and comprehensiveness of the guarantee, and any aftercare services included, can also subtly influence pricing, as these are built into the business’s overheads.
Ethical Considerations in Pricing
While Cvglass.co.uk explicitly states, “We don’t believe in pushy sales tactics” and aims for “honest, high-quality solutions at a price our customers can afford,” it’s crucial for consumers to be vigilant. The absence of specific pricing or even typical ranges on the site means customers must rely entirely on the quote provided. It is always advised to: Directdropship.co.uk Review
- Get Multiple Quotes: Obtain at least three quotes from different reputable companies for the same scope of work to compare prices and ensure competitiveness.
- Understand What’s Included: Ensure the quote is detailed, breaking down costs for materials, labour, waste removal, and any guarantees.
- Check for Hidden Fees: Ask about potential extra charges for scaffolding, plastering, or unforeseen issues.
- Verify Credentials: Before committing, ensure the company is FENSA/Certass registered and has adequate insurance.
In the context of the East Midlands, typical costs for double-glazed uPVC windows can range from £300 to £800 per window, depending heavily on size and style. A new uPVC front door might cost between £800 and £1,500, while a small uPVC conservatory could start from £5,000 and go upwards of £20,000 for larger, more complex designs. These are very broad estimates and actual costs will vary significantly.
How to Cancel Cvglass.co.uk Subscription
Based on the information provided on the Cvglass.co.uk homepage, it appears that Cvglass.co.uk does not operate on a subscription model. Their services are for one-off installations and repairs of windows, doors, conservatories, glass replacement, and fascias/soffits. Customers engage them for a specific project, which is then completed and paid for, rather than a recurring service or membership.
Therefore, there is no “Cvglass.co.uk subscription” to cancel.
Understanding Service-Based Transactions vs. Subscriptions
In the home improvement sector, businesses typically provide services on a project-by-project basis.
- Initial Enquiry: A customer contacts Cvglass.co.uk for a free quote, detailing their needs (e.g., new windows, a conservatory).
- Quotation: Cvglass.co.uk assesses the requirements and provides a detailed, no-obligation quote.
- Contract Agreement: If the customer accepts the quote, a contract or agreement is drawn up, outlining the work to be done, materials, timescales, and payment terms. This is a one-time agreement for a specific project.
- Payment: Payment is usually made in stages, such as an upfront deposit, an interim payment, and a final payment upon satisfactory completion of the work.
At no point does the homepage text suggest any form of recurring payment, monthly fee, or subscription service. Choicekitchenshop.co.uk Review
What if You Need to Cancel an Agreed Project?
While there’s no subscription, customers might need to cancel an agreed-upon project before or during its execution. The process for this would typically be outlined in the contract or agreement signed between the customer and Cvglass.co.uk.
Unfortunately, because Cvglass.co.uk does not provide readily accessible Terms & Conditions on their website, the specific cancellation policy is unclear from the public domain. In general, for home improvement contracts in the UK:
- Cooling-Off Period: For contracts signed in a customer’s home (doorstep selling), there is typically a 14-day cooling-off period during which you can cancel without penalty, as per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
- Beyond Cooling-Off: If you cancel outside the cooling-off period or for a contract signed on their premises, you might be liable for costs incurred by the company, such as:
- Cost of materials already ordered or manufactured.
- Loss of earnings for allocated labour.
- Administrative fees.
- The contract should detail any cancellation fees or terms regarding deposits.
Recommended Action if You Need to Cancel a Project with Cvglass.co.uk:
- Review Your Contract: Carefully read any written agreement or quote you received and signed. It should contain details regarding cancellation.
- Contact Cvglass.co.uk Directly: Reach out to them immediately via the provided mobile number (07375 559374) or their online enquiry form to discuss your situation. State your intention to cancel clearly.
- Get it in Writing: Always follow up any phone conversation with an email or letter to create a written record of your cancellation request.
- Seek Independent Advice: If you encounter difficulties or disputes, consider contacting consumer advice services like Citizens Advice Citizens Advice or Which? Which?.
Cvglass.co.uk Alternatives
When considering home improvement projects like window, door, or conservatory installations, it’s always prudent to explore several options. While Cvglass.co.uk presents itself as a local and customer-focused provider, the lack of comprehensive legal and company information on their website is a significant drawback from a consumer trust perspective. For those seeking alternatives that offer greater transparency and established credentials, particularly in the UK, several reputable choices exist.
Why Seek Alternatives?
The primary reasons to look beyond Cvglass.co.uk, despite its positive customer testimonials, are: Themortgagecommunity.co.uk Review
- Verification of Legitimacy: The absence of a registered company address, company registration number, and accessible legal documents (Terms & Conditions, Privacy Policy) makes it challenging to perform due diligence and verify the business’s official status.
- Consumer Protection: Without clear T&Cs, customers are left without documented recourse regarding guarantees, cancellations, or dispute resolution. A robust Privacy Policy is legally required for data handling.
- Industry Standards: Reputable companies in the fenestration industry are typically registered with schemes like FENSA or Certass, which ensure Building Regulations compliance and offer further consumer protection. The Cvglass.co.uk website does not explicitly state such affiliations.
Top Alternatives for Home Improvement Services in the UK
Here are several well-established and highly regarded alternatives for windows, doors, and conservatories, offering varying levels of service and consumer protection:
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- Overview: A global platform that connects homeowners with local service professionals for various home projects. While popular in the US, it has a presence in the UK.
- Key Features: User reviews and ratings, background checks (where applicable), project matching services.
- Pros: Wide network of professionals, diverse range of services, customer feedback helps in selection.
- Cons: Quality can vary depending on the individual contractor; Angi’s vetting process might not be as stringent as UK-specific schemes.
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- Overview: A leading UK directory of vetted and reviewed tradespeople. Trades must pass up to 12 checks, including qualifications, insurance, and customer references.
- Key Features: Verified customer reviews, robust vetting process, clear profile pages for each tradesperson.
- Pros: High level of trust due to thorough vetting, dispute resolution support, vast network of local trades.
- Cons: Can be more expensive as trades pay for membership; still requires personal due diligence.
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- Overview: The UK Government-endorsed quality scheme for home improvements. TrustMark ensures that tradespeople meet industry standards and consumer protection requirements.
- Key Features: Vetted businesses, clear customer charter, access to dispute resolution, financial protection for certain services.
- Pros: Government-backed assurance, higher standard of vetting, excellent for consumer confidence.
- Cons: Fewer registered businesses compared to larger directories, might not cover every niche service.
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Which? Trusted Traders: Richardhughesgolf.co.uk Review
- Overview: A scheme from the consumer advocacy group Which? that endorses local traders who pass a rigorous assessment process, including credit checks, customer references, and a code of conduct.
- Key Features: Independent assessment, clear complaint resolution procedure, strong consumer brand association.
- Pros: Very high level of trust, backed by a respected consumer body, clear standards.
- Cons: Smaller network of traders compared to general directories, assessment process can be lengthy for trades.
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FENSA (Fenestration Self-Assessment Scheme):
- Overview: While not a company that installs, FENSA is crucial for validating installers of windows and doors in England and Wales. It ensures installers comply with Building Regulations. You can search for FENSA approved installers on their website.
- Key Features: Certification that work meets building regulations, often provides an insurance-backed guarantee.
- Pros: Essential for legal compliance and resale of your home, offers consumer protection.
- Cons: Only covers windows and doors, not other services like conservatories or fascias; you still need to select a specific installer.
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- Overview: One of the most well-known and long-standing national companies for windows, doors, and conservatories in the UK.
- Key Features: Comprehensive product range, national coverage, strong brand reputation, extensive guarantees.
- Pros: Highly experienced, wide product choice, robust guarantees, professional service from initial consultation to installation.
- Cons: Generally at the higher end of the price spectrum due to brand and overheads, sales process can sometimes be perceived as high-pressure.
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- Overview: Another major national player in the home improvement market, offering a similar range of products to Everest.
- Key Features: Extensive product lines, strong focus on energy efficiency, national network of installers.
- Pros: Long track record, comprehensive guarantees, often competitive financing options, quality products.
- Cons: Similar to Everest, can be more expensive than local firms, sales process can be lengthy.
When selecting an alternative, always prioritise companies that provide full transparency regarding their legal status, physical address, and detailed terms of service. It’s also highly recommended to obtain multiple quotes and verify accreditations like FENSA or Certass for window and door installations.
FAQ
What is Cvglass.co.uk?
Cvglass.co.uk is a website for a UK-based company that specialises in the installation and repair of windows, doors, conservatories, glass replacement, and fascias and soffits, primarily serving the East Midlands area. Cp.stackclientportal.co.uk Review
Is Cvglass.co.uk a legitimate company?
Based on its website, Cvglass.co.uk appears to be a legitimate service provider, showcasing clear service offerings, numerous positive customer testimonials, and a direct contact number. However, the absence of a registered company address, company registration number, and vital legal pages like Terms & Conditions and Privacy Policy raises concerns regarding full transparency and makes complete verification difficult.
What services does Cvglass.co.uk offer?
Cvglass.co.uk offers a range of home improvement services including new window installations, door installations, conservatory builds, glass replacement for misty or broken units, and the installation of fascias and soffits.
How can I get a quote from Cvglass.co.uk?
You can get a free, no-obligation quote from Cvglass.co.uk by calling their team directly on 07375 559374 or by using the “Get a Free Quote” enquiry form on their website.
Does Cvglass.co.uk provide guarantees for their work?
Yes, the website states that “All products are guaranteed” and “All of our work is guaranteed and insured.” However, without accessible Terms & Conditions, the specific details and duration of these guarantees are not publicly available on the site.
What areas does Cvglass.co.uk serve?
Cvglass.co.uk primarily serves the East Midlands, specifically mentioning Derby, Nottingham, and surrounding areas. Amazondx.co.uk Review
Are there customer reviews for Cvglass.co.uk?
Yes, the Cvglass.co.uk homepage prominently features numerous positive customer testimonials, often with detailed feedback about the service received from individuals like “Panda,” “Sean Q,” and “Julie H.”
Does Cvglass.co.uk list prices on their website?
No, Cvglass.co.uk does not list specific prices for their services on their website. Like most bespoke home improvement companies, they offer free, no-obligation quotes tailored to individual project requirements.
Does Cvglass.co.uk offer a free trial?
No, Cvglass.co.uk provides one-off installation and repair services, not subscription-based products or services with free trials.
How can I cancel a project with Cvglass.co.uk?
As Cvglass.co.uk operates on a project basis, not a subscription, there’s no “subscription to cancel.” If you need to cancel an agreed-upon project, you should refer to your signed contract or agreement for their specific cancellation policy. It’s recommended to contact them directly via phone or the online enquiry form and follow up with written communication.
Is Cvglass.co.uk FENSA registered?
The Cvglass.co.uk website does not explicitly state whether they are registered with FENSA or any other Competent Persons Scheme like Certass. For window and door installations, FENSA registration is crucial for ensuring compliance with Building Regulations and providing consumer protection. Numusleasing.co.uk Review
Does Cvglass.co.uk have a physical address listed on their website?
The website states they are “Based in Derby” but does not provide a specific, verifiable physical registered address. This is an important detail that is missing from their public information.
Where can I find the Terms & Conditions for Cvglass.co.uk?
As of the review, the Cvglass.co.uk website does not provide readily accessible links to their Terms & Conditions or a Privacy Policy, which are essential legal documents for any legitimate business.
What are the main alternatives to Cvglass.co.uk for home improvements?
Main alternatives include reputable platforms like Checkatrade, TrustMark, and Which? Trusted Traders for finding vetted local tradespeople, or established national companies such as Everest and Anglian Home Improvements. You can also search for FENSA-approved installers directly on the FENSA website.
Does Cvglass.co.uk offer commercial services?
The website’s content focuses on “Transform your home” and “Protect your property,” suggesting their primary focus is residential home improvement rather than large-scale commercial projects.
How experienced is the team at Cvglass.co.uk?
The website states that the “expert team here at Clearview Glass have over 15 years experience installing, repairing and replacing all types of glazing across the East Midlands area.” Curtainpole.co.uk Review
What is the typical lead time for Cvglass.co.uk projects?
The website does not specify typical lead times. One testimonial from “Sean Q” mentions “From initial enquiry to final finish with Tom and his team, it was 8 days for 5 windows,” indicating potential quick turnaround for some projects, but this can vary greatly depending on project scope and current workload.
Does Cvglass.co.uk offer financing options?
The website does not mention any specific financing options. Customers would need to inquire directly about payment terms and whether any third-party financing arrangements are available.
Is the Cvglass.co.uk website mobile-friendly?
Yes, the Cvglass.co.uk website appears to be mobile-responsive, providing a good user experience across different devices.
What should I do if I have a complaint about Cvglass.co.uk?
If you have a complaint, you should first contact Cvglass.co.uk directly using their provided contact number or enquiry form. If a resolution cannot be reached and you have a contract, you may need to refer to its terms. Without public terms or explicit dispute resolution procedures on their site, independent consumer advice services like Citizens Advice or Which? could offer guidance.
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