doctor360.co.uk FAQ

How does Doctor360.co.uk ensure GMC compliance for its feedback tools?

Doctor360.co.uk explicitly states that its Doctor 360° Colleague & Patient feedback tool is GMC-compliant. This implies adherence to the specific criteria and requirements set by the General Medical Council for doctor revalidation, including the number and type of respondents required for valid feedback.

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Can I use my own GMC or Royal College patient questionnaires with Doctor360.co.uk?

Yes, Doctor360.co.uk offers flexibility in this regard. If you prefer to use the GMC or Royal College patient questionnaires, they can provide an online self-assessment and convert your collected data into a well-presented, easy-to-interpret summary report.

What kind of benchmarking does Doctor360.co.uk offer?

Doctor360.co.uk provides highly accurate benchmarking based on robust psychometrics. You can view results by specialism, practice, or against their whole database of medical participants, allowing for meaningful comparison and identification of development areas. Doctor360.co.uk vs. Alternatives

Is Doctor360.co.uk suitable for individual doctors, GP practices, and NHS trusts?

Yes, the service is designed to cater to all three segments: individual doctors undergoing revalidation, General Practitioner (GP) practices seeking insights into their performance, and larger Trusts and designated bodies needing bespoke, cost-effective revalidation management solutions.

How does Doctor360.co.uk simplify the feedback collection process?

Doctor360.co.uk uses highly automated intelligent online tools that are designed to chase up respondents with reminders. This means you don’t have to manually follow up, significantly streamlining the feedback collection process and increasing completion rates.

Does Doctor360.co.uk offer any support in completing reports?

Yes, while the system is largely automated, the website mentions that a “friendly, responsive team is also on hand to help you complete your reports successfully,” indicating human support is available for users.

Are Doctor360.co.uk’s reports easy to understand?

Yes, the service aims to turn your collected data into “well-presented, easy to interpret summary reports.” For GP practices, results can even be displayed in a poster format for quick understanding.

What is the Non Clinical 360° assessment offered by Doctor360.co.uk?

The Non Clinical 360° assessment is designed for roles within medical organisations that are not directly patient-facing, such as practice managers or administrative staff, providing a comprehensive feedback tool for non-clinical positions. Doctor360.co.uk Pricing

How do I find out the pricing for Doctor360.co.uk services?

Pricing is not publicly displayed on the homepage. To obtain pricing information, you would typically need to click the “Buy 360” button or contact their support team directly via email ([email protected]) or phone (0117 332 8277) to request a customised quote.

Is Doctor360.co.uk secure for handling sensitive feedback data?

The website uses HTTPS, which ensures encrypted communication. While specific data security policies beyond this are not detailed on the homepage, for a service dealing with sensitive medical feedback, robust data protection measures compliant with GDPR would be expected.

What is the company behind Doctor360.co.uk?

Doctor360.co.uk is operated by Edgecumbe Consulting Group Ltd, a company registered in the UK (Company number 05359288), which was incorporated on 10 February 2005.

Are there testimonials available for Doctor360.co.uk?

Yes, the website features a dedicated section titled “What do doctors think?” which includes testimonials from various medical professionals and revalidation teams, some of whom are associated with NHS trusts.

Is Doctor360.co.uk accessible on mobile devices?

Yes, the website explicitly states that it is “mobile-friendly and responsive,” ensuring ease of use on every type of device. How to Cancel Doctor360.co.uk Subscription

How accurate are the feedback results from Doctor360.co.uk?

The website claims “high levels of accuracy” due to a combination of robust psychometrics for benchmarking and “manual processing of patient feedback” for quality assurance and concern flagging.

Can Doctor360.co.uk integrate with other revalidation management packages?

Yes, for Trusts and designated bodies, Doctor360.co.uk can be ordered as a stand-alone service or “include as part of the PReP Revalidation Management package,” suggesting potential interoperability with other systems.

Does Doctor360.co.uk offer a free trial?

No, the homepage does not mention any explicit free trial for its services. For B2B solutions of this nature, demos or direct consultation are more common.

How do I cancel a Doctor360.co.uk subscription?

The cancellation process is not detailed on the homepage. You would typically need to contact their support team directly via email ([email protected]) or phone (0117 332 8277) and refer to your contractual terms for notice periods and policies.

What kind of insights can a GP practice gain from Doctor360.co.uk?

GP practices can order colleague and patient feedback exercises and use the patient results to assess their practice’s performance with a Doctor 360° Practice Report, benchmarked against the GP UK average and visualised in a poster. Is Doctor360.co.uk a Scam?

Does Doctor360.co.uk provide support for revalidation teams in NHS Trusts?

Yes, testimonials on the website specifically mention the benefits for revalidation teams, highlighting how the systems make it easier for them to manage the process and assess evidence for revalidation.

What is the primary benefit of using Doctor360.co.uk?

The primary benefit is providing expert, cost-effective, and GMC-compliant 360-degree feedback reports in record time, simplifying the revalidation process for medical professionals across various settings in the UK.