Economyseven.co.uk Review

Based on checking the website Economyseven.co.uk, it appears to be a legitimate online presence for an energy supplier, Outfox the Market. However, the site itself is undergoing a rebranding, which can sometimes lead to temporary inconsistencies or a lack of complete information during the transition. For a service as crucial as energy supply, transparency and comprehensive details are paramount.

Overall Review Summary:

• Website Identity: Confirmed as the online portal for Outfox the Market, an energy supplier.
• Purpose: Primarily for managing existing energy accounts (meter readings, Warm Home Discount applications) and attracting new customers.
• Transparency: Decent, with links to policies and contact information, though some information is being updated due to rebranding.
• Security: Standard cookie policy in place, and general website security protocols appear to be present.
• Customer Support: Clearly stated operating hours and multiple contact methods (phone, chat, Facebook group).
• Ease of Use: Appears user-friendly for basic tasks like submitting meter readings.
• Ethical Considerations (from an Islamic perspective): Providing essential services like energy is generally permissible. However, consumers should always ensure their contracts and dealings are free from Riba (interest) or excessive Gharar (uncertainty), which might be hidden in complex tariff structures. As a consumer, it’s prudent to review the terms and conditions thoroughly to ensure compliance with Islamic financial principles.

While the website appears to serve its purpose as an energy supplier’s portal, the ongoing rebranding means some areas might feel less robust than a fully stable site. For critical services like energy, a well-established and unchanging online presence often instills more confidence.

Best Alternatives for Ethical and Reliable Services:

For essential services like energy supply, the key is finding providers known for fair pricing, transparent terms, and excellent customer service. Since the core product here is energy, alternatives should focus on reputable utility providers. When considering any service from an Islamic perspective, the emphasis is always on ethical conduct, avoidance of interest, and clear contractual terms.

• Octopus Energy

  • Key Features: Known for 100% renewable electricity, innovative tariffs (e.g., Agile Octopus for smart meter users), and strong customer service ratings. They focus on transparent pricing and green energy solutions.
  • Price or Average Price: Varies significantly based on tariff and usage. Generally competitive, with options for fixed and variable rates.
  • Pros: High customer satisfaction, commitment to renewable energy, clear billing, innovative tariffs.
  • Cons: Smart meter installation might be required for some advanced tariffs, green energy focus might mean slightly higher prices for some specific tariffs compared to non-renewable options.

• E.ON Next

  • Key Features: Part of a major energy group, offering a range of tariffs including fixed and variable. Strong focus on digital services and customer support, with clear billing.
  • Price or Average Price: Competitive tariffs, often offering incentives for new customers. Prices vary by region and consumption.
  • Pros: Large, established company providing stability, diverse tariff options, good digital tools for account management.
  • Cons: As a large provider, customer service can sometimes feel less personalised; some tariffs might not be fully renewable.

• ScottishPower

  • Key Features: One of the UK’s largest energy suppliers, investing heavily in renewable energy generation. Offers various tariffs, including those combining gas and electricity.
  • Price or Average Price: Broad range of tariffs available, with pricing dependent on user consumption and chosen plan.
  • Pros: Large scale and reliability, commitment to renewables, offers a wide array of services beyond just energy.
  • Cons: Can be slow to adapt to smaller market changes, customer service can vary, complex tariff structures sometimes.

• Utility Warehouse

  • Key Features: Offers a bundled service model, combining energy, broadband, mobile, and insurance into one bill. Focuses on providing savings through bundling.
  • Price or Average Price: Bundled pricing varies greatly depending on the services chosen.
  • Pros: Convenience of one bill for multiple services, potential for significant savings if multiple services are utilised.
  • Cons: Requires signing up for multiple services to get best value, not a pure energy provider so focus is broader.

• British Gas

  • Key Features: The largest energy and home services company in the UK, offering a wide range of tariffs, smart home solutions, and boiler care.
  • Price or Average Price: Prices are competitive, though often higher for their comprehensive service packages.
  • Pros: Extensive coverage, strong brand recognition, offers home services in addition to energy, well-established.
  • Cons: Can be perceived as more expensive than smaller providers, customer service can sometimes be overwhelming due to scale.

• Shell Energy

  • Key Features: Provides 100% renewable electricity as standard and offers competitive tariffs. They often integrate smart home technology and provide incentives for Shell fuel users.
  • Price or Average Price: Generally competitive, with various fixed and variable plans available.
  • Pros: Renewable electricity as standard, ties in with existing Shell customer base, good customer support.
  • Cons: Gas supply may not be renewable, brand association might not appeal to everyone.

• Utilita Energy

  • Key Features: Specialises in Pay As You Go (PAYG) energy and smart meters, making it easier for customers to manage their energy spend. They offer competitive PAYG tariffs.
  • Price or Average Price: Focuses on PAYG, with tariffs designed to be manageable for daily or weekly budgeting.
  • Pros: Excellent for budget control with PAYG, strong focus on smart meters, good for those who prefer not to receive large monthly bills.
  • Cons: PAYG can sometimes be more expensive than direct debit tariffs over the long run, less suitable for those who prefer traditional billing.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Economyseven.co.uk Review & First Look

Based on looking at the website Economyseven.co.uk, it serves as the digital front for “Outfox the Market,” an energy supplier operating in the United Kingdom. The immediate impression is that the site is functional but currently in a state of flux due to an announced rebranding. This can be a double-edged sword: on one hand, it signals potential improvements and modernisation; on the other, it might mean some information is not fully current or that the user experience is less polished than a static, established site.

The homepage prominently features calls to action for existing customers, such as “Update Your Meter Readings,” and provides information on the Warm Home Discount scheme. This immediately suggests its primary audience includes current subscribers managing their accounts. For potential new customers, there are sections highlighting “Reasons to Switch” and testimonials from financial and consumer review sites like Simply Switch, Yahoo Finance, and Forbes Advisor. These third-party endorsements aim to build trust and credibility, which is crucial in a competitive market like energy supply.

However, the “Heads up: A makeover is on the way!” banner, while transparent, also implies that users might encounter a site in transition. This can sometimes lead to broken links, outdated visuals, or information that is not yet fully integrated into the new brand identity. A thorough review of any website in this state requires careful navigation to ensure all critical details are accessible and accurate.

For instance, the website clearly states its operational hours for customer support and offers various contact methods, including a phone number and a live chat option. This is a positive sign for accessibility. Furthermore, the presence of a cookie policy and links to terms and conditions indicates a commitment to legal compliance. However, the true test of an energy provider’s website lies in the clarity of its tariff information, the ease of managing an account, and the responsiveness of its customer support, all of which can only be fully assessed through prolonged interaction.

Economyseven.co.uk Pros & Cons

When evaluating Economyseven.co.uk as the online presence for Outfox the Market, it’s important to look at both its strengths and weaknesses, especially given its current rebranding phase.

Strengths of Economyseven.co.uk

• Clear Call to Action for Existing Customers: The prominent “Submit Meter Readings” button and “Warm Home Discount” information are directly useful for current users, streamlining common tasks. This focus on user utility is a significant plus.
• Transparency on Rebranding: The “Heads up: A makeover is on the way!” message is a good example of transparent communication. It sets user expectations and explains any potential inconsistencies. This forthrightness helps build trust.
• Multiple Contact Channels: Offering a phone number, live chat, and a Facebook customer discussion group demonstrates a commitment to accessibility for customer support. This multi-channel approach caters to different user preferences.
• Third-Party Endorsements: Featuring quotes and links to reviews from reputable sources like Simply Switch, Yahoo Finance, and Forbes Advisor lends significant credibility to the energy supplier. These endorsements act as social proof, assuring potential customers of the company’s performance.
• Basic Security and Privacy Measures: The presence of a clear cookie policy and the implied use of secure connections (though not explicitly detailed on the homepage, it’s a standard expectation) suggest adherence to basic online security practices.
• Focus on Customer Satisfaction: The statement “Our most important goal is customer satisfaction” and “Our trusted customer support team are committed to provide an optimum service” articulate a customer-centric philosophy, which is reassuring for users.

Potential Drawbacks of Economyseven.co.uk

• Information Inconsistency due to Rebranding: While transparent, the ongoing makeover might mean certain sections or links are not fully updated, potentially leading to a fragmented user experience or outdated information. This transition period can be confusing for new visitors.
• Limited Immediate Tariff Details: While “OUR MOST POPULAR TARIFFS” are mentioned, detailed pricing structures, terms, and conditions for new customers are not immediately visible on the homepage. This requires deeper navigation, which can deter quick comparisons. For example, specific unit rates and standing charges aren’t clearly laid out without further clicks.
• Regional Pricing Caveat: The note “*Prices are based on national averages for homes in the East Midlands region” beneath the tariffs section is a critical detail. While necessary, it highlights that the displayed prices may not apply to all users, requiring visitors to understand regional variations and potentially use a postcode checker which isn’t immediately present.
• Lack of Direct Comparison Tools: Unlike some competitor websites, there isn’t an immediate tool or calculator on the homepage to compare tariffs based on personal energy consumption or postcode. This makes it harder for potential customers to quickly assess savings.
• Generic Language: Phrases like “Great value and service” are common marketing terms. While not necessarily a drawback, they lack specific, quantifiable details that could differentiate them from competitors.
• Reliance on External Reviews: While endorsements are good, the website relies heavily on linking to external review sites rather than providing in-depth, quantifiable data or customer testimonials directly on its own platform. This forces users to leave the site to gather more detailed feedback.

Economyseven.co.uk Alternatives

When considering alternatives to Outfox the Market (accessed via Economyseven.co.uk), it’s crucial to look for energy suppliers that offer clear pricing, reliable service, and strong customer support. From an ethical standpoint, while the energy itself is permissible, the financial dealings—such as how tariffs are structured, the clarity of contracts, and the absence of hidden fees or interest-like charges—are paramount. The UK energy market is highly competitive, offering various options beyond the major players.

Diverse Energy Providers

• OVO Energy

  • Overview: A significant player in the UK, known for its commitment to renewable energy and smart home technology. OVO offers a range of tariffs, often with benefits like smart meter installations and energy-saving advice.
  • Key Features: 100% renewable electricity as standard, smart meter integration, OVO Beyond app for energy insights, tree-planting initiatives.
  • Ethical Aspect: Their focus on renewable energy aligns with sustainability principles, which are generally encouraged. Transparency in billing is also a plus for ethical financial dealings.
  • Pricing: Competitive fixed and variable tariffs, often with introductory offers.
  • Pros: Strong environmental credentials, good digital tools, generally positive customer reviews.
  • Cons: Tariffs can sometimes be slightly higher than the absolute cheapest on the market due to their green focus.

• Good Energy

  • Overview: A pioneer in the UK’s renewable energy sector, Good Energy sources 100% of its electricity from UK-based renewable generators (wind, solar, hydro, biomass).
  • Key Features: Direct support for UK renewable generators, 100% renewable electricity, focus on ethical business practices.
  • Ethical Aspect: This is a strong choice for those prioritising environmental sustainability and supporting local green initiatives. Their transparent pricing models are also generally favourable.
  • Pricing: Often at the higher end of the market, reflecting their commitment to genuinely green energy.
  • Pros: Unquestionable green credentials, direct support for UK renewables, ethical company ethos.
  • Cons: Higher prices compared to conventional suppliers, potentially fewer “frills” in terms of smart tech integrations.

• Utility Point (now part of E.ON Next)

  • Overview: While Utility Point itself faced challenges and is now under E.ON Next, their previous focus on online-only management and competitive pricing highlights a segment of the market. E.ON Next maintains a strong online presence and competitive offerings.
  • Key Features (E.ON Next): Digital-first approach, a range of tariffs (fixed and variable), good customer service via online channels.
  • Ethical Aspect: As a large, established provider, E.ON Next adheres to industry regulations. Customers should review specific tariff terms to ensure financial transparency.
  • Pricing: Generally competitive, with various options to suit different consumption profiles.
  • Pros: Backed by a large energy company, robust online account management, competitive pricing.
  • Cons: Transition from Utility Point may still be ongoing for some customers, scale can sometimes lead to less personalised service.

• Bulb (now part of Octopus Energy) Bushidoboy.co.uk Review

  • Overview: Formerly a popular challenger brand known for its simple tariffs and renewable energy, Bulb is now under Octopus Energy’s umbrella after entering special administration. Octopus Energy continues to offer similar values.
  • Key Features (Octopus Energy): 100% renewable electricity as standard, simple tariff structures, excellent customer service, innovative smart tariffs.
  • Ethical Aspect: Strong emphasis on renewable energy and customer satisfaction. Their straightforward pricing models are generally considered transparent and fair.
  • Pricing: Highly competitive, with various flexible and fixed options.
  • Pros: High customer satisfaction, strong green credentials, easy-to-understand tariffs.
  • Cons: The transition from Bulb might have caused temporary disruption for some previous Bulb customers.

• EDF Energy

  • Overview: One of the “Big Six” energy suppliers in the UK, EDF Energy is known for its nuclear power generation and growing investment in renewables. They offer a comprehensive range of tariffs for both electricity and gas.
  • Key Features: Diverse energy mix (including nuclear and renewables), wide range of tariffs, smart meter installations, home energy efficiency advice.
  • Ethical Aspect: While nuclear power is a debated topic from an environmental perspective, it is a low-carbon source. Customers seeking purely renewable sources might prefer other providers. Financial terms are generally clear as per industry regulations.
  • Pricing: Competitive across various tariffs, with options for fixed and variable rates.
  • Pros: Large and stable provider, wide range of services, significant investment in low-carbon generation.
  • Cons: Customer service can sometimes be variable due to scale, not 100% renewable electricity by default.

• Ovo Drive (for EV owners)

  • Overview: A specialised tariff from OVO Energy designed specifically for electric vehicle (EV) owners, offering cheaper off-peak charging rates. This targets a growing segment of the energy market.
  • Key Features: Optimised for EV charging, cheaper off-peak rates, smart charging capabilities, 100% renewable electricity.
  • Ethical Aspect: Promotes sustainable transportation and energy use. The clear off-peak pricing structure ensures transparency for budgeting.
  • Pricing: Specific tariffs with favourable rates for EV charging, but overall cost depends on total energy usage.
  • Pros: Significant savings for EV owners, supports green transportation, smart charging technology.
  • Cons: Only suitable for EV owners, requires a smart meter and compatible charger.

• Green Star Energy (now part of Shell Energy)

  • Overview: Another energy supplier that has transitioned, Green Star Energy customers are now with Shell Energy. Shell Energy provides 100% renewable electricity as standard and a variety of tariffs.
  • Key Features (Shell Energy): 100% renewable electricity as standard, competitive tariffs, smart home integration, discounts for Shell fuel card holders.
  • Ethical Aspect: Providing renewable electricity is a positive step. As with any larger company, it’s prudent to review their full corporate social responsibility reports and contract terms.
  • Pricing: Generally competitive, with fixed and variable plans available.
  • Pros: Renewable electricity as standard, potential savings for existing Shell customers, robust customer support.
  • Cons: Brand association with fossil fuels might not appeal to all, gas supply is not necessarily renewable.

How to Cancel Economyseven.co.uk Subscription

Cancelling an energy supply contract, including one with Outfox the Market (Economyseven.co.uk), generally follows a standard procedure in the UK, guided by consumer protection laws. It’s crucial to understand your contract terms, especially regarding notice periods and early exit fees.

Understanding Your Contract and Notice Periods

Before initiating a cancellation, it’s essential to review your specific energy contract with Outfox the Market.

• Fixed-Term vs. Variable Tariffs: If you’re on a fixed-term tariff, there might be early exit fees if you switch before the contract end date. These fees are usually detailed in your contract. Variable tariffs typically don’t have exit fees, allowing for more flexibility.
• Notice Period: Most suppliers require a notice period, often 14-28 days, for cancellation. This allows them to process your final bill and facilitate a smooth transfer to a new supplier if you’re switching.
• Deemed Contracts: If you’ve moved into a property supplied by Outfox the Market and haven’t signed a contract, you might be on a “deemed contract.” These are usually variable and don’t have exit fees but can be more expensive.

Steps to Cancel or Switch

The process for cancelling with Outfox the Market, or any energy supplier, is often facilitated by your new supplier if you are switching.

1. Find a New Supplier and Tariff: The easiest way to leave your current supplier is often to sign up with a new one. The new supplier will handle most of the switching process. Compare tariffs using Ofgem-accredited comparison sites to find the best deal ethically and financially.
   • Actionable Tip: Use sites like Ofgem’s website or reputable comparison services to find a new provider that aligns with your needs and ethical preferences.
2. Contact Your New Supplier: Once you’ve chosen a new supplier, contact them to start the switch. They will ask for your address, current supplier details, and potentially meter readings.
   • Statistic: According to Ofgem, a switch typically takes 15 working days or less, although some suppliers might process it faster.
3. The Switching Process: Your new supplier will inform Outfox the Market of your decision to switch. Outfox the Market will then process your final bill.
   • Important Note: Do not cancel your direct debit with Outfox the Market immediately. Wait until your final bill is paid and your account is completely closed to avoid debt collection issues.
4. Final Meter Reading: Provide a final meter reading to both your old and new suppliers on the day of the switch. This ensures accurate final billing. Some smart meters send readings automatically.
5. Final Bill: Outfox the Market will send you a final bill. Ensure this bill is accurate before paying it. If you have a credit balance, they should refund it to you.
   • Regulation: Under Ofgem rules, suppliers must refund any credit balance on your account within 10 working days of the final bill being generated.
6. Direct Contact for Cancellation (If Not Switching): If you are not switching to a new supplier (e.g., moving out of a property and not needing energy supply), you will need to contact Outfox the Market directly.
   • Contact Information: Refer to the Economyseven.co.uk website’s “Contact Us” or FAQ section for specific phone numbers or email addresses for cancellations. Their stated contact is 0800 103 2702 or via their chat service during operational hours.
   • Process: Clearly state that you wish to cancel your supply. Provide your account number, address, and the date you wish the supply to cease. They will guide you through any necessary steps, such as providing a final meter reading.

Early Exit Fees and Considerations

• Check Your Contract: Always check if your current tariff with Outfox the Market has early exit fees. These can range from £25 to £75 per fuel (electricity and gas), potentially making an early switch financially unviable if the savings from the new supplier don’t offset the fees.
• “Cooling-Off” Period: When you sign up for a new energy contract (or switch), there’s a 14-day “cooling-off” period during which you can cancel without penalty. This applies to your new contract, not your old one.
• Supplier Changes: Be aware that energy suppliers sometimes go out of business or are acquired. If this happens, Ofgem’s “Supplier of Last Resort” mechanism ensures your supply continues, and you won’t be charged exit fees in such scenarios.

Economyseven.co.uk Pricing

Understanding the pricing structure of any energy supplier, including Outfox the Market (Economyseven.co.uk), is critical for consumers, especially from an ethical standpoint where transparency and fairness are valued. While the Economyseven.co.uk homepage mentions “OUR MOST POPULAR TARIFFS” and that “*Prices are based on national averages for homes in the East Midlands region,” it does not display the granular details of these tariffs, such as unit rates (pence per kWh) and standing charges (pence per day), directly. This requires further navigation or direct inquiry.

General Energy Pricing Components

Energy bills are typically composed of two main elements:

1. Unit Rate (p/kWh): This is the cost for each unit (kilowatt-hour) of electricity or gas you consume. It varies based on your chosen tariff and supplier.
2. Standing Charge (p/day): A fixed daily charge, regardless of how much energy you use. This covers the cost of maintaining the network and your connection to the grid.

Additionally, tariffs can be:

• Fixed-Term: The unit rate and standing charge remain constant for the duration of the contract (e.g., 12 or 24 months). These often come with early exit fees if you leave early.
• Variable (Standard Variable Tariff – SVT): The unit rate and standing charge can change based on market conditions, usually with 30 days’ notice. These typically don’t have exit fees.
• Prepayment: For smart meters or top-up meters, where you pay for energy before you use it. Unit rates can sometimes be higher.

Outfox the Market’s Stated Approach to Pricing

Outfox the Market, according to the website, aims to offer “some of the cheapest deals on the market,” as highlighted by external reviews. This suggests a competitive pricing strategy focused on value for money. Uniletleeds.co.uk Review

• Value Proposition: Their marketing emphasises “great value and service,” implying they aim to be a cost-effective option for consumers.
• Regional Pricing: The caveat about prices being based on the East Midlands region indicates that actual prices will vary significantly across the UK due to different distribution network costs. This means consumers should always use their specific postcode when obtaining a quote for accurate pricing.
• Tariff Complexity: While simplicity is often touted, energy tariffs can be complex. Consumers should scrutinise whether the “cheap” headline rate is genuinely cheap once standing charges and potential exit fees are factored in.
• Customer Testimonials: The featured testimonials from Simply Switch, Yahoo Finance, and Forbes Advisor mention “value for money” and “cheapest deals.” This anecdotal evidence supports their claim of competitive pricing, at least historically (the reviews cited are from 2021).

How to Get Accurate Pricing from Economyseven.co.uk

To get the most accurate and up-to-date pricing from Outfox the Market, a visitor would need to:

1. Navigate Beyond the Homepage: Look for a “Get a Quote,” “Switch Now,” or “Tariffs” section on the website.
2. Enter Postcode: This is crucial for obtaining region-specific rates.
3. Provide Usage Data: Inputting estimated annual energy consumption (in kWh or estimated annual spend) will help generate a more personalised quote. This can often be found on a previous energy bill.
4. Review Full Terms and Conditions: Before committing, meticulously read the full terms and conditions of any tariff. This is where details on unit rates, standing charges, contract length, exit fees, payment methods, and any introductory discounts are clearly laid out. This diligence is particularly important from an ethical financial perspective to ensure there are no hidden “Riba-like” clauses or excessive uncertainties (Gharar).

Ethical Pricing Considerations

From an Islamic finance perspective, energy pricing needs to be clear and free from elements that resemble Riba (interest) or excessive Gharar (uncertainty).

• Transparency: The lack of immediate, detailed pricing on the homepage is a slight concern for full transparency. Ethical dealings demand that all costs be clearly presented upfront.
• Fairness: Are the standing charges disproportionately high? Are there penalty fees that resemble interest for late payments? While the website doesn’t show these details, consumers should investigate.
• No Hidden Fees: Hidden fees or complex pricing models that make it difficult to ascertain the true cost can be ethically problematic. A simple, predictable pricing structure is preferred.
• Value for Money: While “cheapness” is often a driver, ethical consumption also considers whether the price reflects fair value for the service provided and the sustainability of the supplier’s operations.

In summary, while Economyseven.co.uk portrays Outfox the Market as a cost-effective energy supplier, direct and granular pricing details are not immediately available on the main page. Consumers must actively seek this information and carefully review all terms to ensure both financial viability and ethical compliance.

Economyseven.co.uk vs. Competitors

Comparing Economyseven.co.uk (representing Outfox the Market) with other energy suppliers in the UK market reveals its positioning primarily as a challenger brand focused on competitive pricing and a strong online presence, albeit one currently undergoing a rebranding.

Positioning in the Market

• Challenger Brand: Outfox the Market typically sits alongside other challenger brands like Octopus Energy or Bulb (now part of Octopus), aiming to disrupt the “Big Six” (British Gas, E.ON, ScottishPower, OVO, EDF, Utilita) with agile operations and competitive rates.
• Online-First: Like many newer entrants, their model often prioritises online account management and digital communication, which can lead to lower overheads and potentially cheaper tariffs. The presence of a “CHAT NOW” button and a Facebook group supports this.
• Value-Focused: The website’s testimonials from Simply Switch and Yahoo Finance explicitly call out Outfox the Market as “one of the cheapest on the market” and praised for “value for money.” This is their core differentiator.

Key Comparison Points

Here’s a comparison across several critical dimensions:

1. Pricing & Tariffs:

   • Outfox the Market: Aims for competitive pricing, often featuring in “cheapest deals” lists (as per 2021 reviews). Pricing is likely based on national averages, with actual rates varying by postcode.
   • Competitors (e.g., Octopus, E.ON Next, OVO): Also offer competitive tariffs, but often differentiate through specific features. Octopus is known for innovative smart tariffs (e.g., Agile, Go), OVO for renewable electricity and smart home tech, and E.ON Next for a broad range of fixed and variable deals. Larger players like British Gas often have a premium for their comprehensive services.
   • Verdict: Outfox the Market’s historical performance suggests it can be very price-competitive, appealing to those who prioritise cost. However, a detailed, current comparison requires entering personal data into a quote engine.

2. Renewable Energy Commitment:

   • Outfox the Market: The homepage doesn’t explicitly state a commitment to 100% renewable electricity or gas. While energy suppliers in the UK must disclose their fuel mix, this isn’t a primary selling point on their main landing page.
   • Competitors (e.g., Octopus, OVO, Good Energy, Shell Energy): Many contemporary suppliers, especially Octopus and OVO, explicitly promote 100% renewable electricity as standard. Good Energy is a pure-play renewable supplier. This is a significant differentiator for environmentally conscious consumers.
   • Verdict: If renewable energy is a priority, other suppliers might be more transparent about their green credentials upfront.

3. Customer Service & Support:

   • Outfox the Market: Emphasises a “Friendly Leicester call centre,” “Forget long wait times!”, and offers phone, chat, and a Facebook group. Testimonials mention “trusted customer support team.”
   • Competitors:
     • Octopus Energy: Consistently ranks highly for customer service in Ofgem and Citizens Advice surveys. Known for responsiveness and proactive communication.
     • Larger Providers (e.g., British Gas, EDF): Can be hit-or-miss due to scale. While they have extensive resources, individual experiences can vary.
     • Digital-First Brands: Often excel in online chat and app support but may have limited phone hours.
   • Verdict: Outfox the Market’s focus on short wait times and multiple contact methods is a positive. Actual performance would need to be checked via recent customer reviews on platforms like Trustpilot or Citizens Advice.

4. Digital Tools & Account Management:

   • Outfox the Market: Implied through “Submit Meter Readings” and online account access. The upcoming “makeover” suggests improvements in this area.
   • Competitors: Most modern energy suppliers offer robust online portals and mobile apps for managing accounts, viewing bills, submitting readings, and tracking usage. Octopus and OVO have particularly strong apps with smart meter integration.
   • Verdict: Appears functional, but the “makeover” suggests it might not yet be at the cutting edge compared to more established digital-first competitors.

5. Brand Stability & Reputation: Surevoip.co.uk Review

   • Outfox the Market: As a smaller, challenger brand, they might not have the same long-term brand recognition or financial backing as the “Big Six.” The rebranding is a significant event that could signal growth but also implies a period of adjustment.
   • Competitors:
     • Big Six: Offer perceived stability and a wider range of services (e.g., boiler care from British Gas).
     • Octopus Energy: Has grown rapidly and gained a strong reputation for innovation and customer service, becoming a major player.
   • Verdict: For consumers who prioritise long-standing stability, a larger, more established brand might offer greater peace of mind. Outfox the Market’s reputation is built more on its competitive pricing and customer service claims rather than decades of market presence.

In conclusion, Outfox the Market (Economyseven.co.uk) positions itself as a strong contender on price and customer service, making it attractive for budget-conscious consumers. However, if detailed green credentials, advanced digital features, or the established stability of a larger provider are higher priorities, several competitors offer compelling alternatives.

FAQ

What is Economyseven.co.uk?

Economyseven.co.uk is the official website for Outfox the Market, an energy supplier operating in the United Kingdom, providing gas and electricity services to residential customers.

Is Economyseven.co.uk a legitimate website?

Yes, Economyseven.co.uk appears to be a legitimate website serving as the online portal for the energy company Outfox the Market. It facilitates account management, meter reading submissions, and provides company information.

What services does Economyseven.co.uk offer?

Economyseven.co.uk offers services related to energy supply, including submitting meter readings, applying for the Warm Home Discount, accessing customer support, and providing information about Outfox the Market’s tariffs.

Is Outfox the Market (Economyseven.co.uk) a renewable energy supplier?

The Economyseven.co.uk homepage does not explicitly state that Outfox the Market provides 100% renewable electricity or gas. Consumers interested in their fuel mix should check their specific tariff details or the supplier’s Fuel Mix Disclosure report.

How do I submit a meter reading on Economyseven.co.uk?

To submit a meter reading, you can click on the “Submit Meter Readings” button prominently featured on the Economyseven.co.uk homepage and follow the instructions provided.

What is the Warm Home Discount mentioned on Economyseven.co.uk?

The Warm Home Discount is a government scheme in the UK that provides a one-off discount on electricity bills for eligible low-income households or those receiving certain benefits. Economyseven.co.uk provides a link to apply for and find more information about it.

Does Economyseven.co.uk have customer support?

Yes, Economyseven.co.uk lists a phone number (0800 103 2702), a live chat option, and a Facebook customer discussion group as ways to contact their customer support team, with specified operating hours.

Are there early exit fees with Outfox the Market tariffs?

Early exit fees depend on the specific tariff you are on. Fixed-term tariffs typically have early exit fees if you switch before the contract ends, while variable tariffs generally do not. You should check your contract details for specifics.

How can I get a quote for energy from Outfox the Market?

To get an accurate quote, you would typically need to navigate beyond the Economyseven.co.uk homepage to a “Get a Quote” or “Switch Now” section and enter your postcode and estimated energy usage. Swanseaminibushire.co.uk Review

Is Economyseven.co.uk currently undergoing a rebranding?

Yes, the website explicitly states, “Heads up: A makeover is on the way! We are refreshing our brand, but keeping the same great value and service.” This indicates an ongoing rebranding effort.

What are the operating hours for Outfox the Market customer service?

Outfox the Market’s customer service hours, as stated on Economyseven.co.uk, are Monday – Friday 08:30 – 17:00, Saturday 09:00 – 14:00, and Sunday – Closed.

How does Outfox the Market compare to other energy suppliers?

According to past reviews cited on Economyseven.co.uk (from 2021), Outfox the Market has been rated as one of the cheapest suppliers for value for money and bill accuracy. Current comparisons would require checking up-to-date market data.

Does Economyseven.co.uk use cookies?

Yes, like most websites, Economyseven.co.uk uses cookies to deliver a personalised, responsive service and to improve the site. A detailed cookie policy is linked on the homepage.

Can I manage my Outfox the Market account online?

The website indicates that customers can submit meter readings online, suggesting online account management capabilities, though a dedicated “My Account” login link isn’t immediately visible on the homepage.

Is Outfox the Market suitable for smart meters?

The website mentions that you don’t need to send a reading if you have a smart meter that’s sending readings for you, implying compatibility and perhaps encouraging smart meter usage.

Where is Outfox the Market’s call centre located?

Economyseven.co.uk states that Outfox the Market has a “Friendly Leicester call centre,” indicating their customer support is based in the UK.

What external sites feature reviews of Outfox the Market?

Economyseven.co.uk features “read more” links to reviews from Simply Switch, Yahoo Finance, and Forbes Advisor, highlighting their past positive mentions.

How long does it take to switch to or from Outfox the Market?

Energy switches in the UK typically take up to 15 working days or less, regulated by Ofgem. Your new supplier usually manages most of the process.

What if I have a complaint about Outfox the Market?

While not detailed on the homepage, legitimate energy suppliers like Outfox the Market will have a formal complaints procedure, which can usually be found in their terms and conditions or on their support pages. If unresolved, complaints can be escalated to the Energy Ombudsman. Doctor-saniflo.co.uk Review

How can I ensure my energy contract is ethically compliant (from an Islamic perspective)?

To ensure ethical compliance, carefully review the full terms and conditions of any contract, focusing on the absence of Riba (interest) in payment terms or late fees, and ensuring there is no excessive Gharar (uncertainty) in the pricing structure. Seek clear, transparent billing.