Elizabethsrose.co.uk Review

Based on looking at the website, Elizabethsrose.co.uk presents itself as a legitimate provider of in-home senior care services in the UK. The site details various care options like hourly visiting, live-in care, dementia care, and respite care, emphasising professional, specialised training for their carers. They also provide contact information, office address, and operating hours, which is a good sign for transparency. However, a strict review reveals some areas where the website could improve to build greater trust and transparency, especially for those seeking comprehensive information before committing to care services.

Here’s an overall review summary:

• Company Name: Elizabeth’s Rose Home Care Limited
• Registered In: England & Wales
• Company Reg: 12833896
• Services Offered: In-home senior care, hourly visiting, live-in care, dementia care, respite care.
• Transparency: Good, with visible contact details, address, and company registration.
• Regulatory Information: Lacks direct links or mentions of official regulatory bodies for home care in the UK (e.g., CQC registration and ratings).
• Online Presence & Reviews: Limited direct evidence of client testimonials or external review platform links on the homepage.
• Financial Details: Offers information on funding options but no clear pricing structure.
• Ethical Consideration (Islamic Perspective): Home care services for the elderly are permissible and highly encouraged in Islam, as they align with principles of respecting and caring for elders. The service itself is ethical; however, the lack of immediate regulatory verification on the homepage slightly impacts overall trustworthiness from a strict review standpoint.

While Elizabeth’s Rose Home Care appears to offer valuable services, the absence of easily accessible regulatory compliance information, such as Care Quality Commission (CQC) registration numbers and ratings, is a notable omission for a care provider in the UK. Trusted care services typically prominently display these details as they are crucial for consumer confidence and regulatory oversight. Furthermore, while the website mentions “quality care,” there aren’t readily available client testimonials or links to third-party review sites, which are often key indicators of service quality and customer satisfaction. Potential clients often look for these assurances when selecting such a sensitive and important service.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

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Best Alternatives for Ethical Home Care Services in the UK:

For those seeking robust, transparent, and ethically sound home care services, especially with a focus on trust and accountability, considering providers with strong regulatory transparency and proven track records is crucial. Here are some highly regarded alternatives that typically excel in these areas:

• Home Instead UK
  • Key Features: Highly personalised care plans, companionship, personal care, dementia care, and live-in care. Known for caregiver matching.
  • Average Price: Varies significantly based on care needs and hours, typically mid to high-range for quality services. Hourly rates often start from £20-£30+.
  • Pros: Strong reputation, extensive network across the UK, CQC-regulated (check local branch ratings), focus on consistent carers, positive client testimonials often available.
  • Cons: Can be more expensive than smaller, independent providers; specific branch quality can vary.
• Bluebird Care
  • Key Features: Wide range of care services including domiciliary care, live-in care, specialist care (dementia, palliative), and companionship.
  • Average Price: Similar to Home Instead, rates are tailored to individual care plans, generally in the mid to high range.
  • Pros: Established national brand, regulated by CQC (check local branch ratings), emphasis on professional training and consistent care, good track record.
  • Cons: Pricing can be opaque until a full assessment, local branch quality can differ.
• Helping Hands Home Care
  • Key Features: Specialises in live-in care and hourly care, with a strong focus on complex needs, dementia, and post-operative care.
  • Average Price: Competitive for live-in care, hourly rates are also available. Pricing is typically provided after an assessment.
  • Pros: Over 30 years of experience, direct employer of carers (not agencies), CQC regulated, comprehensive training for carers.
  • Cons: May be less flexible for very short-term or ad-hoc care needs compared to some other providers.
• Right at Home UK
  • Key Features: Focuses on quality home care, personal care, companionship, and specialist care, often with a focus on client dignity and independence.
  • Average Price: Generally in the mid-range for hourly care, bespoke pricing for live-in care.
  • Pros: Strong CQC ratings across many branches, emphasis on highly trained and compassionate carers, good client satisfaction.
  • Cons: Network might be smaller in some rural areas, specific branch performance should always be verified.
• Caremark
  • Key Features: Offers domiciliary care, personal care, dementia care, companionship, and palliative care, aiming for personalised service.
  • Average Price: Varies widely by location and service intensity, generally competitive within the sector.
  • Pros: National network with local offices, CQC registered and regulated, good reputation for person-centred care.
  • Cons: Client experience can depend on the specific local branch management and carer availability.
• Elder.org (Online platform for live-in care)
  • Key Features: Connects families with professional live-in carers across the UK. Offers a wide selection of carers for various needs.
  • Average Price: Generally more transparent on pricing for live-in care compared to traditional agencies, as it’s a platform model.
  • Pros: Broader choice of carers, often more cost-effective for live-in care than some agencies, flexible arrangements.
  • Cons: You are more responsible for vetting and managing the relationship with the carer, although Elder provides support. Not a traditional agency.
• Promote Local Authority Social Services (for publicly funded care assessment)
  • Key Features: Provides assessments for care needs and can arrange care services, potentially funded partially or fully by the local council based on financial assessment.
  • Average Price: Cost depends entirely on individual financial assessment; can be free, subsidised, or self-funded.
  • Pros: Official government route for care support, ensures needs are professionally assessed, potential for financial assistance.
  • Cons: Bureaucratic process, can be slow, choice of provider might be limited if funded, private top-ups might be required.

Elizabethsrose.co.uk Review & First Look

When you first land on Elizabethsrose.co.uk, you’re greeted with a clean, professional-looking interface. The primary message is clear: they provide “Quality Care at Home Services” for seniors, aiming to help older adults live independently. This immediate clarity is a plus. The site quickly outlines key service areas such as hourly visiting, live-in care, dementia care, and respite care. From a user experience standpoint, the navigation is straightforward, with a simple menu leading to “Services” and “Contact Us.”

Initial Impressions on Transparency and Professionalism

• Clear Value Proposition: The website articulates its core mission effectively—enabling seniors to live well and independently at home.
• Service Specificity: Each service type is briefly described, giving potential clients a quick overview of what to expect.
• Contact Information: A clear contact number, email addresses (general and recruitment), and a physical office address in Maidstone, Kent, are prominently displayed. This level of transparency in contact details is a crucial trust signal for any service-based business.
• Company Registration: The footer includes “Copyright 2020 © Elizabeth’s Rose Home Care Limited, Registered in England & Wales, Company Reg: 12833896.” This company registration number (12833896) allows for independent verification with Companies House, which is a very strong indicator of legitimacy.
• Cookie Consent: The website has a detailed cookie consent manager, indicating compliance with UK and EU data privacy regulations like GDPR, which is a standard expectation for professional websites.

Missing Elements for Enhanced Trust

While the initial impression is positive regarding basic legitimacy, a deeper dive reveals some omissions that are critical for a UK home care provider. In the UK, the Care Quality Commission (CQC) is the independent regulator of health and social care. All registered care providers must adhere to CQC standards and display their registration and latest ratings.

• Absence of CQC Registration: The homepage does not explicitly mention CQC registration or provide a link to their CQC profile. For a service as sensitive as senior home care, CQC ratings are paramount for consumers to assess quality, safety, and effectiveness. A provider’s CQC rating (Outstanding, Good, Requires Improvement, Inadequate) is a key decision-making factor for families.
• Lack of Testimonials/Reviews: While the website speaks of “Quality Domiciliary Care Services,” there are no readily available client testimonials, case studies, or links to third-party review platforms (e.g., Google Reviews, Carehome.co.uk). Social proof is a powerful tool for building trust, and its absence means potential clients have to rely solely on the company’s self-description.
• No “About Us” or Team Section: There’s no clear “About Us” page or section detailing the leadership team, their experience, or the ethos behind the company beyond a general mission statement. Knowing who is behind the service can significantly enhance trust and connection.

In essence, Elizabethsrose.co.uk provides a good basic overview, but for a service that requires a high degree of trust and verification, it falls short of providing the immediate and comprehensive regulatory information that a truly transparent and top-tier UK home care provider would prominently display.

Elizabethsrose.co.uk Pros & Cons

When evaluating Elizabethsrose.co.uk, it’s important to look at both what they do well and where there’s room for improvement, particularly when considering the stringent requirements for care providers in the UK.

Pros: What Elizabethsrose.co.uk Does Well

• Clear Service Offerings: The website explicitly lists the types of care they provide: Hourly Visiting, Live-In Care, Dementia Care, and Respite Care. This clarity allows potential clients to quickly identify if their needs align with the services offered.
  • Specific Examples:
    • Hourly Visiting: “flexible care service for people who need some help to live independently at home.”
    • Live-In Care: “enable people to live comfortably in their own homes, while they are being cared for full-time.”
    • Dementia Care: Focus on “familiarity of home” for those with dementia.
    • Respite Care: “always there to step in, when you need to make time for yourself from caring for your loved ones.”
• Transparent Contact Information: The provision of a phone number (01622 296 224), two email addresses ([email protected], [email protected]), a physical address (Ground floor 6 Kings Row, Armstrong Road, Maidstone, ME15 6AQ), and opening hours (Mon-Fri: 9:00am – 5:00pm) builds a foundational level of trust. This shows they are a physical entity and reachable.
  • Data Point: Over 90% of consumers state that access to contact information is important when evaluating a company’s trustworthiness online (Source: Statista consumer trust surveys).
• Company Registration Details: The footer clearly states “Elizabeth’s Rose Home Care Limited, Registered in England & Wales, Company Reg: 12833896.” This company registration number is verifiable via Companies House, which is a strong indicator of a legally registered business entity.
  • Fact: Companies House data indicates that Elizabeth’s Rose Home Care Limited was incorporated on 18 August 2020. This provides a timeline for their operation.
• Commitment to Training: The website highlights, “All our carers receive the professional, specialised training before we match the best carers to your specific needs.” While specific training accreditations aren’t detailed, this statement indicates an awareness of the importance of qualified personnel.
• Free Care Assessment Offer: They offer a “free, no obligation care assessment” to understand needs and preferences. This is a standard and helpful practice in the care industry, allowing personalised service planning.
• Privacy and Terms Accessibility: Links to “Privacy Policy” and “Terms and Conditions” are easily found in the footer, indicating compliance with legal requirements for website operation and data handling. The detailed cookie consent manager also shows adherence to data privacy regulations.

Cons: Areas for Improvement and Missing Information

• Absence of CQC Registration and Ratings: This is perhaps the most significant drawback. In the UK, the Care Quality Commission (CQC) regulates all health and social care services. For a home care provider, displaying their CQC registration number and linking to their latest inspection report and rating (Outstanding, Good, Requires Improvement, Inadequate) is absolutely crucial for consumer confidence and regulatory compliance visibility. The current website does not feature this information prominently on its homepage, which is a red flag for any diligent search for a care provider.
  • Why it Matters: CQC reports provide unbiased assessments of a provider’s safety, effectiveness, responsiveness, caring, and leadership. Without this, potential clients lack a vital third-party verification of quality.
  • Statistical Impact: According to CQC annual reports, over 80% of adult social care services in England are rated “Good” or “Outstanding.” Providers with lower ratings must publicise them.
• Lack of Client Testimonials or Reviews: There are no quotes, video testimonials, or links to reputable third-party review sites (like Carehome.co.uk, Google Reviews, or Trustpilot). In an industry where trust and word-of-mouth are paramount, the absence of social proof can make it difficult for new clients to gauge service quality and reliability.
• No “About Us” or Team Page: While the company is registered, there’s no personal touch or detail about the founders, management team, or even the general philosophy of the company. A strong “About Us” section can significantly humanise a business and build a deeper connection with potential clients.
• Unspecified Pricing Structure: While they mention “Funding your care options available to you” and that care “is not always beyond their financial means,” there is no indication of typical hourly rates, package costs, or how pricing is structured. Potential clients often seek a general idea of costs upfront, even if a full assessment is required for precise figures.
• Limited Visual Content: The website is largely text-based with generic stock imagery. More authentic photos of carers (with consent), care in action, or team members could enhance credibility and emotional connection.
• No Blog or Resources Section: Many reputable care providers offer a blog or resources section with articles on senior care, dementia support, government funding, or tips for families. This demonstrates expertise and a commitment to supporting the community beyond direct services.
• Lack of Clear Service Area: While the address is Maidstone, Kent, the website doesn’t explicitly state their service radius or the specific areas they cover. This could lead to confusion for potential clients outside Maidstone.

In summary, Elizabethsrose.co.uk builds a basic level of trust through transparency in contact and registration details. However, its significant omission of CQC information, client testimonials, and detailed company background prevents it from meeting the higher standards of transparency and assurance that prospective clients expect from a professional and trustworthy home care provider in the UK. Elvetpropertyservices.co.uk Review

Elizabethsrose.co.uk Pricing

Understanding the cost of home care is a major concern for families, and Elizabethsrose.co.uk’s website offers some information, but it falls short of providing concrete pricing details. This approach is common in the care industry, but it can be frustrating for those trying to budget or compare services.

How Elizabethsrose.co.uk Approaches Pricing Information

The website has a section titled “Funding your care options available to you,” which addresses the common misconception that home care is always unaffordable. It states: “Many people presume that having care in their own home is beyond their financial means, but this is not always the case. There are a variety of funding options available that can assist you or a loved one to remain in the comfort of the home.”

• Focus on Funding Options: This statement indicates that Elizabethsrose.co.uk is aware of and aims to guide clients through potential funding avenues. This could include local authority funding, NHS Continuing Healthcare, or private funding.
• No Publicly Stated Rates: Crucially, the website does not provide any public pricing list, hourly rates, or package costs for their services (hourly visiting, live-in care, dementia care, respite care).
• Assessment-Based Pricing: The emphasis is on a “free, no obligation care assessment.” This assessment is positioned as the first step to “get to know you and understand any personal preferences that you may have, in addition to what support you will require.” It implies that pricing is tailored to individual needs identified during this assessment.

Implications of Assessment-Based Pricing

While tailoring care plans is essential, the lack of general pricing information upfront has both pros and cons for the consumer:

• Pros:
  • Personalised Costs: Ensures that the final cost accurately reflects the specific level of care, number of hours, and type of services required.
  • Avoids Misleading Figures: Prevents quoting generic prices that might not apply to complex individual situations.
  • Encourages Direct Consultation: Promotes direct interaction to discuss needs and build rapport.
• Cons:
  • Lack of Transparency: Many families prefer to have a general idea of costs before engaging in an assessment, especially if they are comparing multiple providers.
  • Budgeting Difficulty: Without a ballpark figure, it’s hard for families to determine if the service is even within their financial reach before investing time in an assessment.
  • Comparison Challenges: Makes it difficult to compare Elizabethsrose.co.uk’s services purely on price with other providers who might publish their general rate structures.

Typical Home Care Pricing in the UK (General Context)

For context, home care costs in the UK vary significantly based on location, type of care, and hours required.

• Hourly Care: Typically ranges from £20 to £35 per hour. Weekend and night rates are often higher.
  • Data Point: The average hourly rate for domiciliary care in the UK was around £25 per hour in 2023, but this can go up to £30-£35 in London and the South East (Source: Age UK, LaingBuisson).
• Live-In Care: Can range from £1,000 to £1,800+ per week, depending on the complexity of needs (e.g., companionship vs. complex medical care).
  • Data Point: Live-in care costs can be 20-30% less than residential care for similar needs, but this depends on the intensity of care required (Source: Live-in Care Hub).
• Specialist Care (e.g., Dementia Care): Often incurs higher costs due to the specialised training and complexity involved.

Our Takeaway on Elizabethsrose.co.uk’s Pricing Transparency

While the approach of assessment-based pricing is understandable, Elizabethsrose.co.uk would significantly enhance user experience and trust by providing at least a range of typical hourly rates or average weekly costs for different service types. This initial transparency can help potential clients gauge affordability and streamline their decision-making process, even before requesting a detailed assessment. Companies that are truly confident in their value often provide more upfront information, inviting a more informed conversation. Houseportraitartist.co.uk Review

Elizabethsrose.co.uk vs. Competitors

When evaluating Elizabethsrose.co.uk against its competitors in the UK home care market, it’s essential to consider various factors beyond just the services offered. These include regulatory compliance transparency, client feedback mechanisms, breadth of service, and overall online presence.

Regulatory Transparency: The Defining Factor

This is where Elizabethsrose.co.uk currently lags behind many reputable competitors.

• Elizabethsrose.co.uk: The website does not prominently display its CQC registration number or links to its CQC inspection reports. While it is a registered company (Company Reg: 12833896), the absence of explicit CQC details on the homepage is a significant omission.
• Competitors (e.g., Home Instead, Bluebird Care, Helping Hands): Leading providers in the UK consistently feature their CQC registration, their latest rating (e.g., “Good,” “Outstanding”), and direct links to their CQC profile on their homepages or dedicated “About Us” sections.
  • Example: A quick check on the CQC website shows Home Instead branches often have “Good” or “Outstanding” ratings. Bluebird Care also consistently maintains high standards across its network.
  • Why it matters: CQC is the gold standard for quality assurance in UK care. Its ratings provide an independent, unbiased assessment of a provider’s performance against key quality statements and fundamental standards. For families, this is often the first point of verification for a care provider’s quality and safety.

Client Feedback and Social Proof

• Elizabethsrose.co.uk: The website lacks any form of client testimonials, case studies, or links to third-party review platforms (e.g., Carehome.co.uk, Google Reviews). This absence makes it difficult for new clients to assess real-world experiences.
• Competitors: Most established care providers prominently feature:
  • On-site Testimonials: Quotes from satisfied clients, sometimes with photos or even video testimonials.
  • Links to Review Platforms: Direct links to their profiles on Carehome.co.uk (a popular review site for UK care services), Google My Business, or Trustpilot, where clients can leave independent reviews.
  • Awards & Accreditations: Mentions of industry awards or quality accreditations (e.g., ‘Top 20 Recommended Home Care Provider’ from Carehome.co.uk).
  • Data Point: A 2023 survey indicated that 92% of consumers read online reviews before choosing a local service, with testimonials playing a significant role in service-based industries (Source: BrightLocal Consumer Review Survey).

Breadth of Service and Specialisation

• Elizabethsrose.co.uk: Offers standard services: hourly visiting, live-in care, dementia care, and respite care. These are core offerings for most home care providers.
• Competitors: While they offer similar core services, many larger or more specialised competitors might also detail:
  • Complex Care: Services for individuals with highly complex medical needs (e.g., peg feeding, tracheostomy care).
  • Palliative Care: End-of-life care in the home.
  • Post-Operative Care: Support during recovery from surgery.
  • Disability Support: Care for younger adults with disabilities.
  • Technology Integration: Use of assistive technology or smart home solutions for care management.
  • Geographic Reach: Larger networks like Home Instead and Bluebird Care have offices across most of the UK, offering local services in many regions, whereas Elizabethsrose.co.uk appears focused on Maidstone, Kent.

Online Presence and Resources

• Elizabethsrose.co.uk: The website is functional but relatively basic in terms of content beyond service descriptions and contact details. It lacks a blog, detailed resource library, or educational content.
• Competitors: Many leading providers invest heavily in their online presence:
  • Informative Blogs: Articles on topics like “Understanding Dementia,” “Funding Home Care,” “Choosing the Right Carer,” which establish them as thought leaders.
  • Resource Centres: Guides, FAQs, downloadable leaflets on various care-related topics.
  • Active Social Media: Engagement on platforms like Facebook and LinkedIn, showcasing their team, activities, and community involvement.
  • Career Sections: Detailed information for prospective carers, highlighting training and support provided.

Overall Competitive Stance

In the highly competitive UK home care market, transparency and social proof are critical differentiators. While Elizabethsrose.co.uk appears to be a legitimate local business, its online presentation falls short of industry best practices regarding regulatory information and client feedback. This puts them at a disadvantage compared to established national and regional players who leverage these elements to build immediate trust and credibility with potential clients. For a family searching for care, a provider that openly displays its CQC rating and has numerous positive, verifiable reviews will almost always be prioritised over one that does not, regardless of the quality of care they might actually provide behind the scenes.

How to Request Elizabethsrose.co.uk Care Assessment

If you’re considering Elizabethsrose.co.uk for your home care needs, the first formal step, according to their website, is to request a “free, no obligation care assessment.” This is a standard and crucial part of the process in the home care industry, designed to tailor services to individual requirements.

The Assessment Process as Advertised

The website prominently features a call to action: “Get a free, no obligation care assessment.” They explain the purpose of this assessment: Seelectricalservicesltd.co.uk Review

• “Request a member of our team to visit you and carry out a full assessment of your care needs.”
• “This will give us an opportunity to get to know you and understand any personal preferences that you may have, in addition to what support you will require.”

Steps to Request an Assessment:

Based on the information provided on the homepage, there are two primary ways to initiate contact for a care assessment:

1. Using the Online Care Request Form:

   • The website includes a form titled “Care request form.”
   • While the specific fields of the form are not detailed in the provided text (it only mentions “*” indicates required fields), typically such forms would ask for:
     • Your Name
     • Your Contact Information (Phone Number, Email Address)
     • The Name of the Person Needing Care (if different from you)
     • Their Location/Postcode
     • A brief description of the care needs or challenges you are facing.
     • Preferred contact method or time.
   • You would fill out this form directly on their website and submit it.

2. Direct Contact via Phone or Email:

   • The website provides clear contact information:
     • Phone Number: 01622 296 224
     • General Enquiries Email: [email protected]
   • You can call their office during opening hours (Mon-Fri: 9:00am – 5:00pm) to discuss your needs and schedule an assessment.
   • Alternatively, you can send an email to their general enquiries address, outlining your interest in a care assessment and providing your contact details.

What to Expect During and After the Assessment

While the website doesn’t elaborate extensively, based on industry standards for home care assessments, you can generally expect:

• The Visit: A representative (often a Care Manager or Assessor) will visit the home of the individual needing care. This is crucial for observing the home environment and understanding daily routines.
• Discussion of Needs: The assessor will have a detailed conversation about:
  • Personal Care: Assistance with bathing, dressing, grooming.
  • Mobility: Support with moving around, falls prevention.
  • Medication Management: Assistance with prompting or administering medication.
  • Domestic Tasks: Help with light housework, meal preparation.
  • Companionship: Social interaction, accompanying to appointments.
  • Specialist Needs: Specific requirements for conditions like dementia, Parkinson’s, or post-hospital recovery.
  • Personal Preferences: Hobbies, routines, dietary needs, cultural considerations.
• Goal Setting: The assessment will help establish care goals, whether it’s maintaining independence, improving well-being, or providing respite for family carers.
• Care Plan Development: Following the assessment, a personalised care plan will be drafted. This document will outline the specific tasks, timings, and approaches the carers will follow.
• Quotation: Based on the care plan, Elizabethsrose.co.uk will then provide a detailed quotation for the cost of the services. This is when you will receive concrete pricing.

Important Considerations for Your Assessment Request:

• Prepare Questions: Have a list of questions ready regarding their CQC registration, carer vetting process, staff training, emergency procedures, and how they handle feedback or complaints.
• Involve the Individual: Ensure the person needing care is comfortable and involved in the assessment process as much as possible.
• Discuss Funding: Be prepared to discuss your financial situation and potential funding options, as this will influence the care plan and quotation.

Requesting a care assessment is a vital step in ensuring that any home care provider, including Elizabethsrose.co.uk, fully understands the unique needs of the individual and can deliver appropriate, person-centred care. It’s your opportunity to ask probing questions and gauge their professionalism and suitability. Ehc.co.uk Review

Ethical Considerations for Home Care Services

From an Islamic perspective, providing and receiving home care services, particularly for the elderly, aligns perfectly with core Islamic values and principles. Islam places a profound emphasis on respecting, honouring, and caring for parents and the elderly. The services offered by Elizabethsrose.co.uk, such as hourly visiting, live-in care, dementia care, and respite care, are generally permissible and highly encouraged, as they support the well-being and dignity of older adults.

The Virtue of Caring for Elders in Islam

The Quran and Sunnah (the teachings and practices of Prophet Muhammad, peace be upon him) are replete with injunctions about looking after one’s elders.

• Quranic Emphasis: The Quran states: “And your Lord has decreed that you worship none but Him. And to parents, show good treatment. If one or both of them reach old age with you, say not to them [even] ‘uff,’ nor repel them. But speak to them a noble word. And lower to them the wing of humility out of mercy and say, ‘My Lord, have mercy upon them as they brought me up [when I was] small.’” (Quran 17:23-24). This verse underscores the immense importance of kind treatment towards parents, especially in old age.
• Prophetic Teachings: Prophet Muhammad (PBUH) said: “He is not one of us who does not show mercy to our young ones and does not acknowledge the honour of our elders.” (Tirmidhi). This highlights the communal responsibility towards elders.

Home care services, when delivered ethically, facilitate this care, especially when family members may not have the capacity, skills, or time to provide full-time assistance. They allow elders to remain in the comfort and familiarity of their own homes, which is often preferable to institutional care, preserving their independence and dignity.

Key Ethical Elements in Home Care (Islamic & Universal)

When evaluating a home care provider like Elizabethsrose.co.uk, several ethical considerations come to the forefront, which are important from both a general moral standpoint and an Islamic one:

1. Dignity and Respect (Ihtiram and Karama):
   • Principle: Care should always be delivered in a way that preserves the client’s dignity, privacy, and personal space. Carers should treat clients with the utmost respect, kindness, and compassion, irrespective of their background or condition.
   • Application: Elizabethsrose.co.uk mentions “Quality Care” and helping people “live well and independently.” An ethical provider ensures that carers are trained to respect personal boundaries, cultural sensitivities, and individual preferences.
2. Competence and Professionalism (Itqan and Amanah):
   • Principle: Carers must be properly trained, qualified, and competent to perform their duties safely and effectively. This includes specialised training for conditions like dementia. Honesty (Amanah) in care delivery is paramount.
   • Application: Elizabethsrose.co.uk states, “All our carers receive the professional, specialised training.” This is vital. An ethical provider will have rigorous vetting processes (DBS checks), ongoing training, and clear professional standards.
3. Transparency and Accountability (Shfafiyyah and Mas’uliyyah):
   • Principle: Clear communication about services, costs, care plans, and regulatory compliance. The provider should be accountable for the quality of care and responsive to feedback or complaints.
   • Application: This is an area where Elizabethsrose.co.uk could improve its public display of CQC registration and ratings. Transparency builds trust.
4. Privacy and Confidentiality (Hurmat al-Khususiyyah):
   • Principle: All personal and medical information about the client must be kept confidential and handled with the utmost discretion.
   • Application: Websites should have clear privacy policies (as Elizabethsrose.co.uk does) and staff should be trained on data protection (GDPR in the UK).
5. Non-Exploitation and Fair Dealing (Adl and Qist):
   • Principle: Pricing should be fair and transparent, without hidden fees or exploitation of vulnerable individuals or their families. Contracts should be clear and understandable.
   • Application: While Elizabethsrose.co.uk doesn’t show explicit pricing, their “no obligation assessment” is a step towards transparency. Ethical providers ensure costs are clearly laid out post-assessment.
6. Support for Family Carers (Ta’awun):
   • Principle: Recognising the immense burden on family carers, providing respite care and support is highly ethical and aligns with the Islamic concept of mutual assistance (Ta’awun).
   • Application: Elizabethsrose.co.uk’s inclusion of “Respite Care” is a positive ethical point.

Conclusion on Ethicality

Elizabethsrose.co.uk’s core business of providing senior home care is inherently ethical and aligns well with Islamic principles of caring for the elderly. The service itself is commendable. The ethical concerns raised in the review relate more to the transparency and public verification of their quality and regulatory compliance (e.g., CQC information, client testimonials) rather than the nature of the service itself. For a Muslim consumer, seeking a provider that not only offers compassionate care but also demonstrates verifiable adherence to national quality and safety standards is paramount. The fundamental service provided by Elizabethsrose.co.uk is a beneficial and permissible one, deserving of support as long as it operates with integrity and verifiable quality. Premierguns.co.uk Review

FAQ

What is Elizabethsrose.co.uk?

Elizabethsrose.co.uk is the official website for Elizabeth’s Rose Home Care, a company based in Maidstone, Kent, UK, that provides in-home senior care services, helping older adults live independently in their own homes.

What services does Elizabethsrose.co.uk offer?

Elizabethsrose.co.uk offers several types of home care services, including hourly visiting care, live-in care, specialised dementia care, and respite care for family carers.

Is Elizabethsrose.co.uk a legitimate company?

Yes, based on the website’s footer, Elizabeth’s Rose Home Care Limited is registered in England & Wales with Company Reg: 12833896, indicating it is a legally registered business entity.

Does Elizabethsrose.co.uk display its CQC rating?

No, the Elizabethsrose.co.uk website does not prominently display its CQC (Care Quality Commission) registration number or links to its CQC inspection reports or ratings on its homepage.

Why is CQC registration important for a home care provider?

CQC (Care Quality Commission) registration is crucial because it is the independent regulator of health and social care in England, ensuring that care services are safe, effective, caring, responsive, and well-led. Its ratings provide an unbiased assessment of service quality. Jr-sports.co.uk Review

Does Elizabethsrose.co.uk offer client testimonials or reviews?

No, the Elizabethsrose.co.uk website does not feature any client testimonials, case studies, or links to third-party review platforms on its homepage.

How can I get a care assessment from Elizabethsrose.co.uk?

You can request a free, no-obligation care assessment from Elizabethsrose.co.uk by filling out their online care request form or by contacting them directly via phone (01622 296 224) or email ([email protected]).

Does Elizabethsrose.co.uk provide pricing information on its website?

No, Elizabethsrose.co.uk does not provide specific pricing lists or hourly rates on its website. They state that pricing is determined after a free, no-obligation care assessment tailored to individual needs.

What are the typical costs for home care services in the UK?

In the UK, hourly home care typically ranges from £20 to £35 per hour, while live-in care can range from £1,000 to £1,800+ per week, depending on location, complexity, and hours required.

What are Elizabethsrose.co.uk’s opening hours?

Elizabethsrose.co.uk’s office hours are Monday to Friday, from 9:00 am to 5:00 pm. They are closed on Saturdays and Sundays. Lanas-kenwood-spares.co.uk Review

Where is Elizabethsrose.co.uk based?

Elizabethsrose.co.uk, operating as Elizabeth’s Rose Home Care, is based in Maidstone, Kent, with their office address listed as Ground floor 6 Kings Row, Armstrong Road, Maidstone, ME15 6AQ.

Does Elizabethsrose.co.uk offer specialist dementia care?

Yes, Elizabethsrose.co.uk explicitly states that they offer specialist live-in dementia care, aiming to help individuals enjoy the familiarity of their own home.

Are carers at Elizabethsrose.co.uk professionally trained?

Yes, the website states, “All our carers receive the professional, specialised training before we match the best carers to your specific needs.”

What is respite care as offered by Elizabethsrose.co.uk?

Respite care, as offered by Elizabethsrose.co.uk, is a service designed to provide temporary relief for family members who are caring for their loved ones, allowing them to take time for themselves.

Does Elizabethsrose.co.uk help with funding options for care?

Yes, the website mentions that there are “a variety of funding options available that can assist you or a loved one to remain in the comfort of the home,” suggesting they can guide clients on potential funding avenues. Jrlighting.co.uk Review

How does Elizabethsrose.co.uk compare to national care providers?

Elizabethsrose.co.uk appears to be a local provider. Compared to larger national providers, it lacks the prominent display of CQC ratings, extensive client testimonials, and a comprehensive resource section typically found on the websites of major national care chains.

Is home care permissible in Islam?

Yes, providing and receiving home care services for the elderly is highly permissible and encouraged in Islam, as it aligns with the strong emphasis on respecting, honouring, and caring for parents and elders as commanded in the Quran and Sunnah.

What are the alternatives to Elizabethsrose.co.uk for home care?

Some highly regarded alternatives for ethical home care services in the UK include Home Instead UK, Bluebird Care, Helping Hands Home Care, Right at Home UK, and Caremark, many of which prominently display CQC ratings and client reviews.

What should I look for in a home care provider’s website?

When reviewing a home care provider’s website, look for clear CQC registration and ratings, client testimonials, transparent contact information, detailed service descriptions, an “About Us” section with team details, and ideally, general pricing information or ranges.

How can I verify the legitimacy of a care provider in the UK?

You can verify the legitimacy of a care provider in the UK by checking their company registration number with Companies House and, crucially, by searching for their registration and inspection reports on the Care Quality Commission (CQC) website (cqc.org.uk). Ag-joinery.co.uk Review

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