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What services does Exascale.co.uk offer?

Exascale.co.uk offers a range of connectivity, voice, and infrastructure products for home and business, including Gigabit Broadband, Business Broadband, Leased Lines, IP Transit, VoIP Phone Systems, Call Forwarding, Unmanaged Dedicated Servers, Mac Mini Dedicated Servers, Server Co-location, Rack Co-location, Cloud Hosted Exchange, and Content Delivery Network (CDN).

Is Exascale.co.uk a legitimate company?

Yes, Exascale.co.uk appears to be a fully legitimate and established Internet Service Provider (ISP). It was established in 2010, provides clear service details, features detailed customer testimonials, and maintains a professional website with relevant support and billing portals.

Where does Exascale.co.uk provide Full Fibre broadband?

Exascale.co.uk specifically highlights that its Ultrafast Gigabit Full Fibre is available to homes and businesses in Telford, Shropshire, and West Bromwich in the West Midlands. They also mention a presence in London, Wolverhampton, and Manchester. Exascale.co.uk vs. Key Competitors

Does Exascale.co.uk offer services for residential customers?

Yes, the homepage explicitly states “Gigabit Broadband for Home and Business,” indicating that they serve both residential and business customers with their ultrafast full fibre connectivity.

What is a Leased Line from Exascale.co.uk?

A Leased Line from Exascale.co.uk is a dedicated, uncontended internet connection with guaranteed performance and reliability, offering symmetrical upload and download speeds. It’s ideal for businesses needing high security, consistent bandwidth, and strong Service Level Agreements (SLAs).

How can I get a quote for Exascale.co.uk services?

You can get a quote by clicking the “Get a Quote” buttons found on specific product pages (e.g., Leased Lines, IP Transit, VoIP Phone Systems) or by visiting their “Contact us” page. They do not publish general pricing on their homepage.

Does Exascale.co.uk offer VoIP phone systems?

Yes, Exascale.co.uk offers cloud-based business VoIP phone systems that aim to increase flexibility and decrease monthly phone system spend, featuring functionalities like programmable menus, voicemail, fax, and call forwarding.

What are the benefits of choosing Exascale.co.uk for business?

Exascale.co.uk highlights benefits such as business success through connectivity and cloud solutions, continuous investment in the latest technology for security and reliability, and high customer satisfaction with “impeccable service.” Exascale.co.uk Pricing

Does Exascale.co.uk offer server hosting?

Yes, they offer various infrastructure services including Unmanaged Dedicated Servers (including Mac Mini Dedicated Servers) and Server Co-location and Rack Co-location, allowing businesses to host their own hardware within Exascale’s data centres.

How do Exascale.co.uk’s services compare to larger providers like BT?

Exascale.co.uk positions itself as a technically adept and customer-focused provider with a strong emphasis on dedicated infrastructure and regional full fibre. While larger providers like BT offer extensive national coverage and a wider array of managed services, Exascale might offer more personalised service and deep technical expertise in specific niche areas like IP Transit and co-location.

Is there an SLA for Exascale.co.uk services?

Yes, Exascale.co.uk states that its services are “backed by a strong SLA,” indicating a commitment to guaranteed performance and uptime for its business customers.

How can I contact Exascale.co.uk support?

You can contact Exascale.co.uk support through their “Support” link, which directs to their helpdesk at https://helpdesk.exascale.co.uk/.

Does Exascale.co.uk have a blog?

Yes, Exascale.co.uk maintains an active blog, which can be accessed via the “Exascale Blog” link on their homepage. It features articles related to telecommunications and their services. Is Exascale.co.uk a Scam?

What kind of customer testimonials does Exascale.co.uk feature?

Exascale.co.uk features detailed testimonials from various businesses, including “Tim Broadband for Rural Kent,” “Jerry Briant Ultra Networks,” and “Sean Browne Empire Accountants,” often quoting specific technical results and positive experiences with service and support.

Does Exascale.co.uk offer cloud services?

Yes, they mention “Cloud Hosted Exchange” and “Content Delivery Network” (CDN) under their cloud solutions, indicating offerings beyond traditional connectivity and infrastructure.

What is IP Transit from Exascale.co.uk?

IP Transit from Exascale.co.uk offers low-latency, SLA-guaranteed global IPv4 and IPv6 transit from 10 Mbit/s through to 10 Gbit/s over their network, leveraging vast peering and global Tier 1 relationships across the UK and Europe.

How can I check the service status of Exascale.co.uk?

You can check the service status of Exascale.co.uk by visiting the “Service Status” link on their homepage, which directs to https://status.exascale.co.uk/.

Is Exascale.co.uk ethical from an Islamic perspective?

Yes, Exascale.co.uk’s core business of providing internet connectivity, communication systems, and data infrastructure is generally permissible and beneficial in Islam. Their services facilitate commerce, education, and communication without promoting or engaging in forbidden activities. How to Cancel Exascale.co.uk Subscription

Does Exascale.co.uk require a contract for its services?

While not explicitly stated on the homepage, business services like Leased Lines and dedicated hosting typically involve contractual agreements with minimum terms. Specifics would be detailed in their Service Level Agreements or Terms & Conditions.

What are the main geographical regions Exascale.co.uk serves?

Exascale.co.uk serves homes and businesses primarily in Telford, Shropshire, and West Bromwich for their full fibre, and has established a presence in London, Wolverhampton, Telford, and Manchester for broader services. They are also a “national ISP.”

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