Exascale.co.uk Features and Service Offerings

Exascale.co.uk prides itself on offering a diverse and robust portfolio of services designed to meet the demanding requirements of modern businesses and, to some extent, homes. Their product strategy appears to be a holistic one, aiming to cover the entire spectrum of digital infrastructure needs, from raw internet connectivity to hosted voice solutions and physical server space. This integrated approach allows customers to consolidate their services under a single provider, potentially simplifying management and support.

Read more about exascale.co.uk:
Exascale.co.uk Review & First Look

Comprehensive Connectivity Solutions

At the heart of Exascale’s offerings are their robust internet connectivity solutions, designed for high performance and reliability. They position themselves as leaders in delivering ultrafast full fibre.

• Gigabit Broadband for Home and Business: This is their flagship offering, promising symmetrical upload and download speeds of up to 1 Gigabit per second.
  • Speed: Up to 1 Gbps, essential for data-intensive operations and multiple users.
  • Target Audience: Caters to both residential users seeking premium performance and businesses with significant bandwidth needs.
  • Technology: Leverages Full Fibre to the Premise (FTTP) technology, which is considered the most future-proof and reliable broadband technology.
  • Availability: Specifically highlights availability in Telford, Shropshire, and West Bromwich, indicating strategic rollout areas.
  • Reliability: Full fibre is inherently more stable and less prone to interference compared to traditional copper-based broadband.
• Leased Lines: Dedicated, uncontended internet connections offering guaranteed performance and reliability, crucial for mission-critical business operations.
  • Dedicated Bandwidth: Exclusive bandwidth ensures consistent speeds, regardless of network congestion.
  • Guaranteed Uptime (SLA): Backed by Service Level Agreements, providing assurance on network availability and performance.
  • Symmetrical Speeds: Equal upload and download speeds, vital for cloud-based applications, large file transfers, and video conferencing.
  • Free Setup & Installation: A significant cost-saving incentive for businesses considering a leased line.
  • Use Cases: Ideal for businesses requiring high security, voice/video applications, cloud services, and site-to-site connectivity.
• IP Transit: Provides high-capacity, low-latency internet connectivity for large organisations, ISPs, and content providers.
  • Global Reach: Utilises Exascale’s vast peering and global Tier 1 relationships across the UK and Europe.
  • Flexible Bandwidth: Offers speeds from 10 Mbit/s up to 10 Gbit/s, catering to varying demands.
  • Strategic Locations: Available in London, Manchester, Wolverhampton, and Telford, which are key data centre hubs.
  • SLA Guaranteed: Ensures performance and reliability for critical network operations.
  • IPv4 and IPv6 Support: Future-proof connectivity with support for both current and next-generation internet protocols.

Advanced Voice and Communication Solutions

Beyond raw internet access, Exascale provides sophisticated VoIP (Voice over Internet Protocol) phone systems designed to enhance business communication, flexibility, and cost-efficiency.

• VoIP Phone System: Cloud-based systems that eliminate the need for expensive on-premises hardware, offering a feature-rich solution.
  • Cost Savings: Significantly reduces monthly phone system spend compared to traditional PBX systems.
  • Enhanced Flexibility: Allows businesses to manage calls from anywhere with an internet connection, ideal for remote or hybrid workforces.
  • Rich Functionality: Includes programmable menus (IVR), voicemail, fax-to-email, call forwarding, conferencing, and more.
  • Scalability: Easily scales up or down as business requirements change, adding or removing users without major infrastructure changes.
  • User-Friendly Interface: Emphasises ease of use, even for non-technical users, as highlighted in testimonials.
• Call Forwarding: A specific feature within their voice offerings that allows calls to be redirected to different numbers or devices.
  • Business Continuity: Ensures calls are never missed, even if staff are unavailable at their primary location.
  • Flexibility: Allows businesses to route calls to mobile phones, other office locations, or voicemail.
  • Customisable Rules: Ability to set up complex call routing based on time of day, day of week, or caller ID.
  • Professional Image: Helps maintain a professional appearance by ensuring all calls are handled efficiently.
  • Integrated with VoIP: Seamlessly integrates with their cloud-based VoIP system for a unified communication experience.

Robust Infrastructure and Hosting Services

Exascale also extends its offerings to physical and virtual infrastructure, providing businesses with the foundational components needed to host their applications and data securely.

• Unmanaged Dedicated Servers: Provides exclusive use of a physical server, offering maximum performance, security, and control.
  • Full Control: Customers have root/administrator access, allowing for complete customisation and installation of any operating system or software.
  • High Performance: Dedicated resources ensure no resource contention with other users, leading to optimal application performance.
  • Enhanced Security: Isolation from other users reduces security risks compared to shared hosting environments.
  • Scalability: Allows for significant customisation and upgrades to meet evolving needs.
  • Location: Likely hosted within their UK data centres, ensuring low latency for UK-based users.
• Server Co-location & Rack Co-location: Allows businesses to house their own servers and equipment within Exascale’s secure, professionally managed data centres.
  • Secure Environment: Data centres offer robust physical security, fire suppression, climate control, and redundant power.
  • Reliable Connectivity: Leverages Exascale’s high-speed network infrastructure, ensuring optimal server connectivity.
  • Cost Savings: Reduces the need for businesses to build and maintain their own expensive server rooms.
  • Scalability: Businesses can expand their co-located footprint as their hardware needs grow, from single servers to full racks.
  • Expert Support: Access to data centre technical staff for remote hands services, though primarily an unmanaged service.
• Cloud Hosted Exchange & Content Delivery Network (CDN): While not explicitly detailed as dedicated sections on the homepage, these mention cloud-based solutions.
  • Hosted Exchange: Likely offers Microsoft Exchange as a cloud service, providing email, calendaring, and contact management without the need for in-house Exchange servers.
  • Content Delivery Network (CDN): A network of geographically distributed servers that work together to provide fast delivery of internet content. This reduces latency by serving content from a server closer to the end-user.
  • Performance Enhancement: CDNs speed up website and application loading times, crucial for e-commerce and media-rich sites.
  • Scalability and Resilience: CDNs can handle traffic spikes and provide redundancy, ensuring content availability even under heavy loads or attacks.
  • Security: Often includes DDoS protection and other security features to protect content.