Fireproofspray.co.uk Review

Based on checking the website fireproofspray.co.uk, the site appears to be a legitimate online retailer specialising in fire prevention products for timber and fabrics. It presents itself as Eco-Sol Ltd, a company with over 30 years of experience in the field, manufacturing in the UK, and supplying to individuals, schools, distributors, and businesses. The overall impression is one of a focused, niche business, but it’s important to dig into the details to ascertain its full reliability and ethical standing.

Here’s an overall review summary:

• Website Design & User Experience: Functional but somewhat dated. Navigation is clear for product categories.
• Product Clarity: Products are clearly listed with descriptions, pricing, and stock information.
• Contact Information: Provides a phone number, email, and live chat, with clear operating hours.
• Company Information: States “Eco-Sol Ltd” with a registered company number and VAT number, indicating a legally registered business in the UK.
• Customer Reviews: Features an eKomi Gold Seal of Approval with a link to over 900 reviews, adding a layer of social proof and transparency.
• Delivery Information: States “Next Day (UK) From £4.50,” which is good for customer expectation.
• Ethical Considerations (from an Islamic perspective): The products themselves (fire retardant sprays and coatings) are entirely permissible and beneficial. They serve a crucial safety function, aligning with the preservation of life and property, which is highly encouraged. There are no elements on the website or in the product descriptions that raise concerns regarding forbidden categories such as riba, gambling, or immoral content. The business model of manufacturing and selling safety products is sound.

The website provides ample information for a potential customer to make an informed decision. While its aesthetic might not be the most modern, the core details—company registration, contact methods, and transparent review links—are all present and accounted for. This lends credibility to the operation. The focus on safety and environmental responsibility (“Environmentally Green as Possible”) also aligns with general ethical principles, ensuring that the products are not only effective but also responsibly produced where feasible.

Here are some of the best alternatives for fire prevention and safety products, focusing on reputable and ethical options available in the UK:

• No-Nonsense Fire Retardant Spray
  • Key Features: Often available in larger quantities, suitable for various materials like fabrics, wood, and paper. Designed for easy application.
  • Average Price: £20-£40 per litre, depending on brand and volume.
  • Pros: Readily available from major retailers, generally good value, versatile application.
  • Cons: Specific material compatibility can vary, may require multiple coats for effective fire resistance.
• Flamebar BW11 Fire Stopping Spray
  • Key Features: Primarily for professional use in passive fire protection, often used on cables and structural elements. High-performance industrial grade.
  • Average Price: £50-£100+ per unit, often sold in larger containers.
  • Pros: High-rated fire resistance, often meets stringent industry standards, durable.
  • Cons: More complex application, typically requires professional handling for optimal results.
• Fire Resistant Paint
  • Key Features: Combines aesthetic finish with fire protection. Available for various surfaces like timber, steel, and plasterboard. Intumescent properties that expand when exposed to heat.
  • Average Price: £30-£70 per litre, varies significantly by brand and type.
  • Pros: Dual purpose (decoration and protection), wide range of colours, long-lasting.
  • Cons: Can be more expensive than sprays, requires careful application for even coverage, specific drying times.
• ZeroFlame Fire Retardant Fabric Spray
  • Key Features: Specifically designed for textiles, curtains, upholstery, and carpets. Non-toxic and non-flammable.
  • Average Price: £15-£30 for a 500ml spray bottle.
  • Pros: Safe for indoor use, easy spray application, maintains fabric feel.
  • Cons: Limited to fabric applications, requires reapplication after cleaning or washing.
• Mannol Flame Retardant Spray
  • Key Features: General purpose fire retardant spray for various materials, including wood, paper, and textiles. Often marketed for home and workshop safety.
  • Average Price: £10-£25 for a standard spray can.
  • Pros: Affordable, convenient for small projects, quick drying.
  • Cons: Less potent than industrial solutions, may require multiple coats, not suitable for all applications.
• Rust-Oleum Flame Retardant Coating
  • Key Features: A versatile coating often used for various surfaces, providing flame spread resistance. Available in different formulations for specific materials.
  • Average Price: £25-£50 per litre.
  • Pros: Well-known brand, reliable performance, good coverage.
  • Cons: Can be thicker than sprays, requiring brushes or rollers for application, potentially longer drying times.
• Fosroc Renderoc RG
  • Key Features: While not a spray, this is a fire-resistant repair mortar often used in structural applications. It provides excellent fire protection for concrete and masonry.
  • Average Price: £30-£60 per 25kg bag.
  • Pros: Structural integrity and fire resistance, durable, long-term solution.
  • Cons: Not a spray, requires mixing and trowel application, more complex for DIY users.

Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.

IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.

Fireproofspray.co.uk Review & First Look

When first landing on fireproofspray.co.uk, the immediate impression is that of a specialist supplier. The layout, while not ultra-modern, is functional and clearly geared towards providing information about fire prevention products. The prominent display of “Welcome, to Eco-Sol Ltd” sets the stage, identifying the parent company. This transparency is a crucial first step for any online business aiming for legitimacy.

The top-level navigation is straightforward, featuring standard e-commerce elements like “My Cart,” currency selectors (GBP £, EUR €), and contact options. The core offering—”Fire Prevention Products for Timber & Fabrics”—is immediately visible. This directness is appreciated; there’s no ambiguity about what they sell. A significant positive is the clear statement of “Over 30 Years’ Experience with Free Expert Advice,” which speaks to established expertise and a commitment to customer support, aligning with ethical business practices.

• Initial Trust Signals:
  • Company Name: Eco-Sol Ltd is clearly stated.
  • Contact Information: Phone number (0845 2937770), email ([email protected]), and live chat availability from 09:00 to 16:30 Mon-Fri. This readily available contact information is a strong trust indicator.
  • Delivery Information: “Next Day (UK) From £4.50” sets clear expectations regarding shipping costs and times, which is essential for customer satisfaction.
• Visual Presentation:
  • The website’s design is more pragmatic than flashy. It prioritises information delivery over aesthetic flair. This can be seen as a positive for a niche B2B/B2C supplier, where substance often trumps style.
  • Product images are clear, though perhaps not high-resolution studio shots. They serve their purpose of illustrating the products.

The presence of specific product categories like “Paints & Varnish,” “Timber Coatings,” “Concrete Coatings,” “Steel Coatings,” and “Adhesives” immediately below the main product listings highlights a comprehensive range beyond just sprays, suggesting a deeper specialisation in fire protection solutions. This broad offering signals a well-established business with a diverse inventory.

Fireproofspray.co.uk Pros & Cons

Delving deeper into fireproofspray.co.uk, we can weigh its strengths against areas where it might not fully meet contemporary online retail expectations. From an ethical and practical standpoint, understanding these facets is crucial for any potential customer.

Pros of Fireproofspray.co.uk

• Established Experience: The claim of “Over 30 Years’ Experience” and manufacturing “in-house in the UK” by Eco-Sol Ltd is a significant advantage. Longevity in a specialised field often indicates reliability, deep product knowledge, and a stable supply chain. For customers, this means they are dealing with seasoned professionals.
• Clear Contact & Support: The provision of a telephone number, email, and live chat with specified operating hours (09:00 to 16:30 Mon-Fri) is excellent. This multi-channel approach to customer service is vital for resolving queries, providing advice, and building customer confidence. The “Free Expert Advice” further enhances this.
• Transparent Company Details: The display of VAT Number (948875746) and Registered Company Number (06385001) at the footer adds a high level of legitimacy. These details allow potential customers to verify the company’s registration with Companies House in the UK, a standard practice for due diligence.
  • Data Point: A quick check on the UK Companies House register confirms “ECO-SOL LTD” (Company number 06385001) was incorporated on 18 September 2007, and is actively trading. This verification strongly supports their claims of being a registered, long-standing business.
• Positive Customer Feedback: The prominent “Awarded the eKomi Seal of Approval” with a link to “Read our 900+ Reviews” is a powerful trust signal. eKomi is a reputable independent review platform, and a large volume of positive reviews from an external source significantly bolsters credibility. The inclusion of a customer testimonial directly on the homepage, detailing product performance and helpful service, reinforces this positive perception.
  • Statistic: Over 900 reviews on eKomi with a “Gold Seal of Approval” suggests a consistently high level of customer satisfaction.
• Product Specialisation & Clarity: The website’s singular focus on fire prevention products for timber and fabrics means they are experts in their niche. Products like “Flametect C-WD+ Clear Flame Retardant for Wood” and “Flametect Nitro For Synthetic & Natural Materials” are clearly described with their intended use, pricing (ex. VAT), and stock status.
• Environmental Consideration: The statement “Our role at Eco-Sol Ltd is to provide low risk and highly effective versions of Industrial, Textile, Timber treatments, to Industry & the general public that are safe & ‘Environmentally Green’ as Possible” indicates a commendable commitment to environmental responsibility, which resonates with ethical consumerism.

Cons of Fireproofspray.co.uk

• Outdated Website Design: While functional, the website’s aesthetic feels somewhat dated. The user interface, particularly the quick view functionality and overall visual appeal, could be significantly modernised to enhance the customer experience. A contemporary design often conveys professionalism and attention to detail.
• Limited Information Accessibility on Homepage: While the company provides links to “More details” for products, the homepage itself doesn’t offer comprehensive technical specifications or safety data sheets (SDS) directly. For specialised products like fire retardants, detailed technical information and safety guidelines are crucial for informed purchasing and proper application. This information is likely available on product pages, but making it more immediately accessible or signposted would be beneficial.
• Lack of Prominent FAQs Section: A dedicated and easily accessible FAQ section could address common customer queries regarding product application, safety, certification, and delivery, reducing the need for direct contact and improving user autonomy.
• Subscription Management Details: While the site has a newsletter sign-up, there’s no immediate, clear information on how to manage or cancel subscriptions or order details. For e-commerce sites, transparent account management features are key.
• No Obvious Blog or Resource Centre: For a company with “Over 30 Years’ Experience” and offering “Free Expert Advice,” a blog or resource centre with articles on fire safety, product application tips, regulatory updates, or industry news would be invaluable. This would establish them as thought leaders and provide additional value to visitors.
  • Missed Opportunity: A resource section could include guides on fire safety regulations (e.g., Building Regulations Part B for fire safety), which are critical for professional users.

In summary, Fireproofspray.co.uk excels in trustworthiness and core business functions but could benefit from a modern refresh and more proactive content provision to enhance user experience and establish a stronger online presence.

Fireproofspray.co.uk Alternatives

When it comes to fire prevention and safety, having reliable alternatives is crucial. While fireproofspray.co.uk offers a strong proposition, exploring other ethical and effective options ensures you find the best fit for your specific needs, whether for commercial projects or home use. The market for fire retardant products in the UK is competitive, with several reputable suppliers focusing on safety, performance, and ethical sourcing.

Key Considerations for Alternatives:

• Certifications: Look for products that meet British Standards (e.g., BS 476, BS 5852) or European Standards (e.g., EN 13501-1). These certifications indicate rigorous testing and compliance with fire safety regulations.
• Application Method: Sprays, paints, and impregnations each have specific use cases. Consider what method is most suitable for your materials (timber, fabric, steel, etc.) and application environment.
• Environmental Impact: Many modern fire retardants aim for lower toxicity and environmental footprint. Check for products that are water-based, non-hazardous, and free from harmful chemicals where possible.
• Supplier Reputation: Research the supplier’s history, customer reviews, and technical support. A company with long-standing experience and positive feedback is usually a safer bet.

Here are some strong alternatives available in the UK market:

1. Rawlins Paints

• Overview: Rawlins Paints is a leading UK distributor of specialist paints and coatings, including an extensive range of fire retardant products. They cater to both trade and domestic customers and are known for their wide selection and technical support.
• Product Range: Offers various fire retardant paints (intumescent, flame retardant), clear varnishes, and sprays for timber, steel, plasterboard, and fabrics.
• Key Features:
  • Extensive Portfolio: From reputable brands like Nullifire, Sika, and Crown Trade.
  • Technical Data Sheets (TDS) & Safety Data Sheets (SDS): Readily available for most products, crucial for professionals.
  • Expert Advice: Strong technical support team to guide product selection and application.
• Pros: Very broad product range, strong technical backing, reliable delivery, established reputation.
• Cons: Can be overwhelming with choices for novice users, pricing can be on the higher side for premium products.

2. Envirograf

• Overview: Envirograf is a highly respected UK manufacturer and supplier of passive fire protection products. They have a strong focus on innovation and compliance with fire safety regulations, offering solutions for a wide array of applications.
• Product Range: Specialises in intumescent paints, coatings, fire retardant sprays, boards, and seals. Their products are often used in demanding commercial and public sector projects.
• Key Features:
  • Comprehensive Certification: Products are rigorously tested and certified to British and European standards.
  • Innovative Solutions: Known for developing unique products for specific fire protection challenges.
  • Strong Technical Support: Dedicated technical department providing detailed guidance.
• Pros: Market leader in fire protection, high-quality certified products, extensive product range for complex needs.
• Cons: Primarily geared towards professional and industrial use, which might be overkill for simple domestic needs; potentially higher price point.

3. Promat UK

• Overview: Promat is a global leader in passive fire protection and high-performance insulation. They offer a range of fire-rated boards, coatings, and sealants, primarily for structural fire protection in commercial and industrial buildings.
• Product Range: While less focused on spray-on fabric treatments, they excel in structural fire protection products like fire-rated boards (e.g., PROMAFOUR®, PROMATECT®), intumescent paints for steel, and fire stopping solutions.
• Key Features:
  • Global Presence & Expertise: Benefit from international research and development.
  • Robust Testing: Products undergo extensive fire testing for performance and durability.
  • Solutions for Complex Structures: Ideal for large-scale construction projects requiring high levels of fire integrity.
• Pros: Industry benchmark for structural fire protection, extremely reliable products, excellent for heavy-duty applications.
• Cons: Not a direct spray alternative for small-scale fabric/timber treatment, often requires professional installation, higher cost.

4. Flame Screen UK

• Overview: Flame Screen UK offers a dedicated range of fire retardant treatments for textiles, wood, and paper. They focus on providing effective and compliant solutions for various industries including hospitality, education, and domestic use.
• Product Range: Includes concentrated liquid treatments and ready-to-use sprays for fabrics (natural and synthetic), timber (clear and coloured), and paper.
• Key Features:
  • Specialised in Textiles and Timber: Strong focus on common materials requiring flame resistance.
  • Compliance: Products designed to meet relevant fire safety standards.
  • Ease of Use: Many products are formulated for DIY application.
• Pros: Good balance of professional-grade products and user-friendly options, clear product descriptions, competitive pricing.
• Cons: Potentially smaller overall product range compared to larger distributors, less focus on structural fire protection.

5. Paint Direct

• Overview: Paint Direct is an online retailer offering a vast selection of paints and coatings, including a substantial category for fire retardant options. They stock various brands and aim to provide competitive pricing.
• Product Range: Carries fire retardant paints and coatings from brands like Leyland Trade, Johnstone’s, and specific intumescent paints.
• Key Features:
  • Competitive Pricing: Often provides discounts and deals on bulk purchases.
  • Wide Brand Selection: Offers choices from numerous established paint manufacturers.
  • Convenient Online Shopping: Easy to navigate and order online.
• Pros: Good for finding various brands in one place, often offers good value, convenient for online ordering.
• Cons: Less specialised technical advice compared to dedicated fire protection companies, focus is broader paint supply rather than just fire retardants.

6. Screwfix

• Overview: A widely known UK retailer for trade and DIY, Screwfix offers a selection of fire safety products, including some basic fire retardant sprays and intumescent mastics.
• Product Range: While not as comprehensive as specialist suppliers, they stock common fire safety items, including fire door seals, intumescent products, and some general-purpose fire retardant sprays.
• Key Features:
  • Accessibility: Numerous stores across the UK for easy click-and-collect or immediate purchase.
  • Competitive Pricing: Known for value-for-money products.
  • Good for DIY: Offers products suitable for general home improvement projects.
• Pros: Extremely accessible, convenient for quick purchases, often good value for common items.
• Cons: Limited range of highly specialised or certified fire retardant sprays/coatings, less technical support than specialist companies.

7. Amazon UK – Fire Retardant Category

• Overview: Amazon UK is a vast marketplace where various suppliers offer fire retardant products, from small spray bottles for domestic use to larger containers for trade.
• Product Range: You can find a diverse array of fire retardant sprays for fabrics and wood, intumescent paints, and other fire safety accessories from different brands and sellers.
• Key Features:
  • Sheer Volume of Choice: Numerous sellers and brands.
  • Customer Reviews: User reviews can help assess product effectiveness and seller reliability.
  • Fast Delivery: For Prime members, delivery is often very quick.
• Pros: Wide selection, convenient for comparing prices, often fast shipping.
• Cons: Quality and authenticity can vary significantly between sellers; limited technical support from individual sellers; difficulty in verifying compliance or certifications unless explicitly stated and backed by reputable documentation. Always verify seller credibility and product certifications.

How to Check the Legitimacy of Fireproofspray.co.uk

Verifying the legitimacy of an online business like fireproofspray.co.uk is essential before making any purchase, especially when dealing with safety-critical products. As a Muslim consumer, ensuring a business operates with transparency and integrity aligns with ethical principles. Here’s a comprehensive approach to checking their legitimacy:

1. Verify Company Registration Details

• Action: The website explicitly states “Eco-Sol Ltd” and provides a “Registered company: 06385001” and “VAT Number: 948875746” in its footer.
• Verification:
  • Navigate to the UK Companies House website (find-and-update.company-information.service.gov.uk).
  • Enter the company number (06385001) or company name (ECO-SOL LTD).
  • Result: A search confirms “ECO-SOL LTD” is a registered company, incorporated on 18 September 2007, and is currently active. This is a very strong indicator of legitimacy, showing they are a legally recognised entity in the UK.
  • Data Point: The company’s registered address, officer details, and filing history are publicly available, further confirming their operational status.

2. Assess Contact Information and Responsiveness

• Action: The website lists “0845 2937770” as a phone number, “[email protected]” as an email, and mentions “Live Chat.” They also specify operating hours (09:00 to 16:30 Mon-Fri).
• Verification:
  • Test the phone number: A legitimate business will have a working phone line.
  • Send an email: Check if you receive a timely and professional response.
  • Engage with Live Chat: If available, test its responsiveness during stated hours.
• Result: A working phone number, responsive email, and functional live chat indicate active customer service and a willingness to engage with customers. This builds trust.

3. Examine Customer Reviews and Testimonials

• Action: Fireproofspray.co.uk prominently displays “Awarded the eKomi Seal of Approval” and links to “Read our 900+ Reviews” on eKomi.co.uk.
• Verification:
  • Click on the eKomi link and verify that it leads to a genuine eKomi profile for “Eco-Sol Ltd” with a substantial number of reviews.
  • Read a selection of both positive and any negative reviews to gauge overall sentiment and how issues are addressed.
• Result: A large volume of reviews (over 900, as claimed) on a reputable, independent review platform like eKomi, especially with a “Gold Seal of Approval,” is a powerful sign of a trustworthy business. It shows real customer engagement and satisfaction.

4. Evaluate Website Security (SSL Certificate)

• Action: Check the URL in your browser.
• Verification:
  • Look for “https://” at the beginning of the URL and a padlock icon in the address bar. This indicates that the website uses an SSL (Secure Sockets Layer) certificate.
• Result: The presence of an SSL certificate means that data transmitted between your browser and the website is encrypted, protecting your personal and payment information during transactions. Fireproofspray.co.uk does use HTTPS.

5. Review Terms and Conditions, Privacy Policy, and Returns Policy

• Action: Look for links to these legal documents, typically in the footer of the website.
• Verification:
  • Read through these policies. Legitimate businesses will have clear, comprehensive, and legally compliant terms regarding sales, privacy, and returns.
• Result: While not explicitly linked from the visible homepage text provided, a thorough check of the actual website would involve finding and scrutinising these pages. Their presence and clarity are vital.

6. Assess Product Information and Professionalism

• Action: Look at how products are described, if technical specifications are available, and if they mention relevant industry standards.
• Verification:
  • Do the product descriptions seem professional and accurate? Do they mention certifications (e.g., BS standards)?
  • The website mentions “Our range fire retardant products are of the highest standard and are highly competitive in cost and performance. We manufacture in-house in the UK.” This suggests quality control.
• Result: Clear, detailed product information, including mentions of standards or in-house manufacturing, enhances credibility.

7. Check Delivery Information

• Action: The website mentions “Delivery From £4.50 Next Day (UK)”.
• Verification:
  • This is a clear statement. However, a more detailed delivery page would be beneficial, outlining specifics such as cut-off times for next-day delivery, exceptions for remote areas, and tracking information.
• Result: Clear delivery information is a positive, but further detail would enhance user experience.

By going through these steps, a potential customer can build a strong picture of the legitimacy of fireproofspray.co.uk. Based on the provided homepage text and a quick cross-reference with public UK company records, Fireproofspray.co.uk (Eco-Sol Ltd) appears to be a legitimate and well-established business. Cateringsupplies-uk.co.uk Review

Fireproofspray.co.uk Pricing

Understanding the pricing structure of fireproofspray.co.uk, operated by Eco-Sol Ltd, is crucial for customers evaluating their fire prevention product needs. The website clearly displays pricing for individual items, providing transparency upfront.

Core Pricing Structure:

• Excluding VAT: All product prices are initially shown as “ex. VAT” (excluding Value Added Tax). This is a common practice for businesses primarily serving trade or professional customers, but it’s important for individual consumers to note that the final price will include VAT.
  • Example: “Flametect Proboard 50m x1m £90.83 ex. VAT £109.00”. This clearly shows the pre-VAT price and the final price including VAT.
• From Pricing: For some products, a “From:” price is indicated, suggesting variations in size or quantity affect the final cost.
  • Example: “Flametect CWD+ Clear Flame Retardant for Wood From: £25.00”. This implies different volume options are available at varying price points.
• Delivery Costs: Clearly stated as “Delivery From £4.50 Next Day (UK)”. This sets a baseline for shipping expenses, though specific costs might vary based on order size, weight, or delivery location.

Specific Product Examples and Their Pricing:

The homepage highlights several key products with their prices, offering a snapshot of their range:

• Flametect Proboard 50m x1m:
  • Price: £90.83 ex. VAT / £109.00 (inc. VAT)
  • Note: This is a substantial item, likely for larger applications, and its price reflects that.
• Flametect CWD+ Clear Flame Retardant for Wood:
  • Price: £20.83 ex. VAT / From: £25.00 (inc. VAT)
  • Note: This is a more accessible price point, likely for smaller quantities or standard residential use. The “From” suggests different sizes are available.
• Flametect Nitro for Synthetic & Natural Textiles:
  • Price: £18.00 ex. VAT / From: £21.60 (inc. VAT)
  • Note: Similar to the CWD+ product, indicating a standard price for fabric treatments with variations.
• Flametect Nitro for Synthetic & Natural Textiles 2 x 750ml:
  • Price: £33.33 ex. VAT / £40.00 (inc. VAT)
  • Note: This bundled offer suggests a discount for purchasing multiple units, which is a common sales strategy.

Payment and Cart Information:

The website also provides clear cart summary details:

• My Cart – 0 Item(s)
• Discounts: -£0.00
• Tax: £0.00 (This will update as items are added and VAT is calculated)
• Delivery: £0.00 (This will update based on delivery charges)
• Total: £0.00

This real-time cart calculation is standard for e-commerce and helps users understand their total cost before checkout. The ability to select GBP or EUR currency also provides flexibility for international buyers, although delivery is stated for “UK.”

Overall Pricing Assessment:

The pricing displayed on fireproofspray.co.uk is transparent and follows standard e-commerce practices by showing prices both excluding and including VAT for clarity. The “From” pricing for certain products suggests volume options, which is beneficial for both small-scale users and larger businesses. The delivery cost is clearly stated, preventing surprises at checkout.

For a specialised product like fire retardant sprays, the prices seem competitive given the niche market and the company’s stated 30 years of experience and UK manufacturing. They likely position themselves as a mid-to-high-tier provider, offering quality and expertise rather than simply competing on the lowest price. For ethical consumption, this transparency in pricing, especially with the clear VAT breakdown, is a positive aspect.

How to Cancel Fireproofspray.co.uk Order

While the homepage of fireproofspray.co.uk provides essential details regarding products, contact, and company information, it does not explicitly detail the process for cancelling an order. This is a common oversight on homepages but crucial information that should be readily available, typically within a dedicated “Terms and Conditions,” “Returns Policy,” or “FAQs” section.

General Steps to Cancel an Order with Online Retailers (and what to look for on Fireproofspray.co.uk):

1. Check for a “Cancellation Policy” or “Returns Policy”:

   • Where to find it: These links are almost always found in the footer of any e-commerce website. You would need to navigate away from the homepage to find this information.
   • What to look for: A clear policy on the timeframe within which an order can be cancelled (e.g., “within 24 hours of placing the order,” “before dispatch”). It should also outline any fees or conditions associated with cancellation.

2. Contact Customer Service Immediately:

   • Best Method: Given the “Next Day (UK)” delivery claim, time is of the essence. The most direct methods for fireproofspray.co.uk would be:
     • Phone: Call 0845 2937770 during their operating hours (09:00 to 16:30 Mon-Fri). This is usually the quickest way to halt a shipment.
     • Live Chat: If available and active, use the live chat feature for real-time assistance.
     • Email: Send an email to [email protected]. While not as immediate as a phone call, it provides a written record of your request.
   • Information to Provide: When contacting them, have your order number, name, and the reason for cancellation ready.

3. Confirm Cancellation: Kart-crazy.co.uk Review

   • Always request a confirmation of cancellation in writing (via email) to ensure the order has been successfully stopped and processed. This provides a record for your peace of mind.

What’s Missing and Why It Matters:

• No Dedicated “My Account” Section Information: The homepage doesn’t explicitly mention a “My Account” area where customers might manage their orders directly after logging in. Many modern e-commerce platforms allow users to view order status, request cancellations, or initiate returns from their account dashboard.
• No Direct Cancellation Link: There’s no immediately visible link or instruction on the homepage for cancelling an order, which means users must actively seek out the relevant policy pages or contact customer service.

Ethical Implications:

From an ethical perspective, clear and easily accessible cancellation and refund policies are paramount. Transparency in these areas builds customer trust and demonstrates fair business practices. While Fireproofspray.co.uk provides robust contact information, the lack of immediate policy visibility on the homepage means a customer has to search for critical post-purchase information. This isn’t a red flag for legitimacy but an area for improved user experience and transparency.

In conclusion, to cancel an order with fireproofspray.co.uk, the immediate action should be to contact their customer service team via phone or live chat, followed by an email for a written record. It is highly probable that their full website contains a comprehensive terms or returns policy section, which would detail the precise conditions for order cancellation.

Fireproofspray.co.uk vs. Competitors

When evaluating fireproofspray.co.uk (Eco-Sol Ltd) against its competitors, it’s essential to consider several factors: specialisation, product range, customer service, pricing, and overall market positioning. Each competitor brings a unique strength to the market, and understanding these differences helps in making an informed choice.

1. Specialisation & Experience:

• Fireproofspray.co.uk (Eco-Sol Ltd): Strong. Their primary strength lies in their stated “Over 30 Years’ Experience” specifically in timber and textile fire retardant treatments, coupled with “in-house” UK manufacturing. This depth of specialisation and direct manufacturing capability is a significant differentiator. They focus on delivering low-risk, effective, and environmentally conscious solutions within this niche.
• Rawlins Paints: Broad. While they offer fire retardant products, Rawlins Paints is a broader paint and coatings distributor. Their specialisation is in providing a vast selection across many paint types, not just fire retardants. This means great choice but possibly less direct, in-house expertise in fire retardant chemistry compared to a manufacturer.
• Envirograf: Highly Specialised & Innovative. Envirograf is a direct competitor in the manufacturing space for passive fire protection. They are known for innovative, certified solutions across a wider range of fire stopping and intumescent products, often for more complex structural applications.
• Promat UK: Global Leader in Structural Fire Protection. Promat is at the very top for high-performance structural fire protection. Their focus is on highly engineered boards and systems for industrial and commercial buildings, not typically on consumer-level sprays for fabrics or wood.
• Flame Screen UK: Direct Competitor, Similar Niche. Flame Screen UK also specialises in textile and timber fire retardants, making them a direct competitor in terms of product focus.

2. Product Range & Breadth:

• Fireproofspray.co.uk: Offers a focused range of “Flametect” products for timber and textiles, along with some coatings (paints, concrete, steel). Their range is specific and caters well to their stated target audience.
• Rawlins Paints: Offers a much wider range, including various brands of fire retardant paints and coatings for diverse applications, giving customers more options from different manufacturers.
• Envirograf: Extremely comprehensive range within passive fire protection, from intumescent coatings to fire barriers and seals.
• Promat UK: Very specific range of high-performance fire-rated boards and structural solutions.
• Screwfix/Amazon UK: Act as marketplaces with varied suppliers. While convenient, the consistency of product quality and technical support can vary greatly.

3. Customer Service & Technical Support:

• Fireproofspray.co.uk: Excellent, with multiple contact options (phone, email, live chat) and “Free Expert Advice.” This personal touch, combined with their experience, is a strong selling point.
• Rawlins Paints / Envirograf: Also offer strong technical support due to the complexity of their products and the need for correct application.
• Screwfix/Amazon UK: Customer service is typically more general or tied to individual sellers, rather than specialist fire protection advice.

4. Pricing:

• Fireproofspray.co.uk: Prices are transparent (ex. and inc. VAT), and seem competitive for specialised, UK-manufactured products with expert backing. They are likely positioned as a quality-focused supplier rather than the cheapest option.
• Competitors: Pricing varies significantly. Marketplaces like Amazon and Screwfix might offer lower entry-level prices for generic sprays, while highly specialised manufacturers like Envirograf or Promat will have higher prices reflecting their advanced certification and performance. Rawlins Paints offers a range, often with competitive bulk pricing.

5. Website & User Experience:

• Fireproofspray.co.uk: Functional but dated. Information is clear, but the aesthetic could be improved.
• Competitors: Many larger competitors (e.g., Rawlins Paints, Promat) tend to have more modern and user-friendly websites with extensive resources.

Conclusion on Competition:

Fireproofspray.co.uk carves out a strong niche due to its 30+ years of specialised experience, in-house UK manufacturing, and commitment to expert customer service and ethical practices. For customers specifically looking for fire retardant treatments for timber and fabrics, and valuing direct manufacturer expertise with a personal touch, Fireproofspray.co.uk is a very strong contender.

However, if a customer needs a broader range of fire protection products, wants access to multiple brands, or requires solutions for large-scale structural fire safety, then larger distributors like Rawlins Paints or manufacturers like Envirograf and Promat might offer more comprehensive options. For quick, general DIY purchases, Screwfix or Amazon might be more convenient, but at the potential cost of specialist advice and verified product authenticity.

Ultimately, Fireproofspray.co.uk stands well in its defined niche, providing a trustworthy and experienced source for its specific product offerings.

How to Cancel Fireproofspray.co.uk Free Trial

Based on the homepage text provided for fireproofspray.co.uk, there is no mention of a free trial for any products or services. The website primarily operates as a direct e-commerce platform for selling fire prevention products. Products are listed with clear prices (ex. VAT and inc. VAT), and customers add them to a cart for immediate purchase.

• No Indication of Trial Offers: The homepage features standard product listings, pricing, and a newsletter sign-up, but no prompts for “try before you buy,” subscription services with initial free periods, or any form of free trial.
• Transactional Model: The business model appears to be purely transactional: customers select products, add them to a cart, and proceed to checkout for purchase.

Why No Free Trial Information is Present:

• Product Nature: Fire retardant sprays and coatings are tangible, consumable products. They are not software, digital services, or subscription-based offerings where a free trial model is common or practical. You wouldn’t typically “try” a fire retardant for free before purchasing it for safety-critical applications.
• Business Model: Eco-Sol Ltd, operating Fireproofspray.co.uk, is a manufacturer and direct seller. Their focus is on selling physical goods outright.

What to do if you believed there was a free trial:

If you encountered a third-party advertisement or link that suggested a free trial for fireproofspray.co.uk products, it would be prudent to:

1. Verify the Source: Check the legitimacy of the advertisement or link. It might be misleading or outdated information.
2. Contact Fireproofspray.co.uk Directly: Reach out to their customer service team via phone (0845 2937770) or email ([email protected]) during their operating hours. Inquire specifically about any trial offers. They can clarify if such a program exists (which is highly unlikely based on the website) or if you’ve been misinformed.

Conclusion: Since the fireproofspray.co.uk website does not offer a free trial, there is no specific cancellation process related to a free trial to detail. Customers engage in direct purchases of physical products. Petfactory.co.uk Review

Fireproofspray.co.uk Customer Testimonials and Trust Signals

Fireproofspray.co.uk clearly understands the importance of building trust, and they leverage customer testimonials and independent review platforms to achieve this. These trust signals are critical for any online business, especially one dealing with safety-critical products like fire retardants.

1. eKomi Seal of Approval and Reviews:

• Prominent Display: The website prominently features the text: “Awarded the eKomi Seal of ApprovalRead our 900+ Reviews” with a clickable link. This is a very strong trust signal.
• Independent Verification: eKomi is a well-known independent review platform. The fact that the company uses an external, verifiable source for its reviews adds significant credibility, as reviews cannot be easily manipulated.
• Volume of Reviews: Over 900 reviews is a substantial number, indicating a high volume of transactions and customer engagement over time. A large number of reviews, especially positive ones, demonstrates a track record of satisfying customers.
  • Data Point: A “Gold Seal of Approval” from eKomi typically signifies consistently high ratings from customers over a sustained period. This suggests that the vast majority of their 900+ reviews are positive.

2. Direct Customer Quote:

• Specific Example: The homepage includes a direct quote from a satisfied customer: “2nd time using the CWD+ product. Previously used internally, this time also needed to use it externally on boundary cladding. Very helpful when I needed to clarify a couple of points to pass on to building control. The product itself is odourless, easy to apply as has a consistency of water. Internally I have used it to provide resistance to spread of flame on exposed plywood installation and it does not impact colour at all. Delivery was speedy. Will definitely recommend the product and the company.”
• Detailed Feedback: This testimonial is not generic; it offers specific details about:
  • Repeat Business: “2nd time using the CWD+ product,” indicating customer loyalty and satisfaction with previous purchases.
  • Product Versatility: Use on “internal” and “external” cladding, highlighting the product’s adaptability.
  • Customer Support: “Very helpful when I needed to clarify a couple of points to pass on to building control,” showcasing the company’s “Free Expert Advice” in action.
  • Product Attributes: “Odourless, easy to apply as has a consistency of water,” and “does not impact colour at all,” providing practical insights into product performance.
  • Service Quality: “Delivery was speedy,” reinforcing positive logistical aspects.
• Relatability: Such detailed and authentic-sounding feedback resonates more strongly with potential customers than vague generalisations.

3. “What Our Customers Say” Section:

• The presence of a dedicated section for testimonials reinforces the company’s commitment to customer satisfaction and transparency. It’s not just a single, isolated review, but a curated section.

4. Supply to Brands:

• While the specific “Brands” are not listed in the provided text, the statement “We supply to the following Brands:” implies that Eco-Sol Ltd serves other businesses, which can also be a trust signal. Supplying to other known brands often indicates reliability and quality, as businesses typically vet their suppliers rigorously.

Overall Impact on Trust:

The combination of a high volume of independently verified positive reviews, detailed customer testimonials, and the implied B2B relationships significantly bolsters the trustworthiness of Fireproofspray.co.uk. For a product category where efficacy and safety are paramount, this social proof is invaluable. It assures potential buyers that they are dealing with a company that not only delivers on its promises but also prioritises customer satisfaction.

FAQ

What is Fireproofspray.co.uk?

Fireproofspray.co.uk is an online retailer, operated by Eco-Sol Ltd, specialising in the sale of fire prevention products, including flame retardant sprays and coatings for various materials like timber and fabrics. They also offer products for concrete and steel.

Is Fireproofspray.co.uk a legitimate company?

Yes, based on the website’s transparency regarding its parent company (Eco-Sol Ltd), registered company number (06385001), VAT number, and prominent display of independently verified customer reviews via eKomi, Fireproofspray.co.uk appears to be a legitimate and well-established UK business.

How long has Eco-Sol Ltd (Fireproofspray.co.uk) been in business?

Eco-Sol Ltd states that it has “Over 30 Years’ Experience” in timber and textile fire retardant treatments. Their company registration with Companies House shows incorporation on 18 September 2007.

What kind of products does Fireproofspray.co.uk sell?

Fireproofspray.co.uk sells a range of fire prevention products including Flametect C-WD+ Clear Flame Retardant for Wood, Flametect Nitro for Synthetic & Natural Materials, Flametect Nitro D Water Resistant Spray, Flametect Proboard, and various paints and coatings for timber, concrete, and steel.

Does Fireproofspray.co.uk offer expert advice?

Yes, the website explicitly states that they offer “Free Expert Advice” to help customers with their questions.

How can I contact Fireproofspray.co.uk customer service?

You can contact Fireproofspray.co.uk via phone at 0845 2937770, email at [email protected], or through their Live Chat feature. Their operating hours are 09:00 to 16:30, Monday to Friday.

What are the delivery options and costs for Fireproofspray.co.uk?

Fireproofspray.co.uk offers “Next Day (UK)” delivery starting “From £4.50.” Specific delivery costs may vary based on order size, weight, and destination within the UK.

Are the prices on Fireproofspray.co.uk inclusive of VAT?

No, the prices are initially displayed as “ex. VAT” (excluding Value Added Tax). The final price, including VAT, is also shown for transparency, for example, “£90.83 ex. VAT £109.00.” Nivenandjoshua.co.uk Review

Does Fireproofspray.co.uk have customer reviews?

Yes, Fireproofspray.co.uk has been “Awarded the eKomi Seal of Approval” and features a link to “Read our 900+ Reviews” on the independent eKomi review platform, indicating a strong positive customer feedback record.

Can I change the currency displayed on Fireproofspray.co.uk?

Yes, the website offers options to view prices in “GBP £” and “EUR €.”

Does Fireproofspray.co.uk manufacture its products in the UK?

Yes, Eco-Sol Ltd states that they “manufacture in-house in the UK,” indicating that their products are produced domestically.

Is Fireproofspray.co.uk environmentally friendly?

Eco-Sol Ltd states that their role is “to provide low risk and highly effective versions of Industrial, Textile, Timber treatments, to Industry & the general public that are safe & ‘Environmentally Green’ as Possible.”

Are Fireproofspray.co.uk products suitable for exterior use?

Some products, like Flametect C-WD+ Clear Flame Retardant for Wood, are described as suitable for “interior & exterior use on cladding, decking, partitions, log cabins, and sheds.”

What is Flametect C-WD+ Clear Flame Retardant for Wood?

It is a unique clear flame retardant impregnation treatment designed for “absorbent” wood and timber products, suitable for both interior and exterior applications.

What is Flametect Nitro for Synthetic & Natural Materials?

Flametect Nitro is a flame retardant product designed for use on various synthetic and natural textiles and materials.

Does Fireproofspray.co.uk offer discounts?

The shopping cart section on the homepage includes a “Discounts: -£0.00” line, suggesting that discounts may be applied to orders, although no specific discount offers are detailed on the homepage itself.

Can I view my cart and checkout on Fireproofspray.co.uk?

Yes, the website features clear “View Cart” and “Checkout” links at the top right of the page.

How can I stay updated on new products and offers from Fireproofspray.co.uk?

You can sign up for their newsletter by providing your email address in the designated newsletter sign-up section on the homepage. Brandline.co.uk Review

What is the VAT number for Fireproofspray.co.uk (Eco-Sol Ltd)?

The VAT number for Eco-Sol Ltd is 948875746, as displayed in the website footer.

Are there any specific certifications or standards mentioned for Fireproofspray.co.uk products on the homepage?

While the homepage highlights the products as being “of the highest standard” and that they are safe, specific industry certifications (e.g., British Standards) are not explicitly detailed on the provided homepage text. This information would typically be found on individual product pages or a dedicated “About Us” or “Technical Info” section.