Frequently Asked Questions

What services does signaturewindowshutters.co.uk offer?

Signaturewindowshutters.co.uk specialises in the supply and professional installation of bespoke, made-to-measure plantation window shutters. They offer a wide range of materials, styles, colours, and customisation options to suit various window types and aesthetic preferences.

Read more about signaturewindowshutters.co.uk:
Signaturewindowshutters.co.uk Review & First Look
Signaturewindowshutters.co.uk Pros & Cons
Is Signaturewindowshutters.co.uk Legit?
Why Choose Signature Window Shutters for Your Home?
Does Signaturewindowshutters.co.uk Work?
Signaturewindowshutters.co.uk Pricing
How to Cancel Signaturewindowshutters.co.uk Free Survey
Signaturewindowshutters.co.uk vs. Competitors

What areas does Signature Window Shutters cover?

Signature Window Shutters primarily serves the North East of England, including Newcastle upon Tyne, Gateshead, Durham, Northumberland, Washington, Chester Le Street, Ponteland, South Shields, Hexham, Morpeth, Alnwick, and many other towns and cities listed on their website.

How can I get a quote from Signature Window Shutters?

You can get a free, no-obligation quote by booking a free home survey where their experts will measure your windows and discuss options, or by arranging a design consultation at their showroom. You can book by calling 0191 4146621 or 07394567868, emailing [email protected], or using their web form. Signaturewindowshutters.co.uk vs. Competitors

Are the shutters from Signature Window Shutters custom-made?

Yes, all plantation window shutters offered by Signature Window Shutters are made-to-measure, ensuring a perfect fit for any window or door, including challenging shapes like bay windows and shaped windows.

What materials are the shutters available in?

Signature Window Shutters offers shutters in various materials, including entry-level MDF, premium hardwood, and high-quality ABS shutters which are 100% waterproof, suitable for bathrooms.

Do they offer a guarantee on their shutters?

Yes, Signature Window Shutters provides a 5-year guarantee on all their window shutters and a 1-year guarantee on blinds, giving customers peace of mind regarding product quality and durability.

Can I see the shutters before buying?

Yes, you can arrange an appointment to visit their showroom for a design consultation, where you can see samples of their shutters, materials, and finishes firsthand.

How long does installation take?

The website does not specify exact installation times as it depends on the size and complexity of the job. However, customer reviews indicate that the fitting process is clean and tidy. How to Cancel Signaturewindowshutters.co.uk Free Survey

What kind of customer service can I expect?

Based on customer reviews, Signature Window Shutters prides itself on “first-class customer service,” with staff described as “very helpful, friendly and professional” and providing “great advice” without being pushy.

Is Signature Window Shutters a local business?

Yes, they explicitly state on their homepage that they are a “local family business” serving the North East of England, which suggests a strong community focus and personalised approach.

Can I get specific colours or finishes for my shutters?

Yes, they offer a choice of colours, hinge colours, and louvre sizes. Hardwood shutters are also available with either a painted or stained finish, allowing for extensive customisation.

Do they install blinds as well?

While their primary focus is shutters, one customer review mentions having “some blinds fitted as well,” indicating they may offer blinds in addition to shutters, though their guarantee for blinds is 1 year.

How do I contact Signature Window Shutters for support after installation?

For any post-installation support or queries related to your guarantee, you should contact them directly using the phone numbers (0191 4146621, 07394567868) or email ([email protected]) provided on their website. Signaturewindowshutters.co.uk Pricing

Are there any hidden fees for the home survey?

No, the website clearly states they offer a “free home survey & quote,” implying no obligation or hidden fees for the initial consultation.

What payment methods does Signature Window Shutters accept?

The website does not specify accepted payment methods. This information would typically be provided during the quoting and ordering process.

How do they handle challenging window installations?

One customer review highlights an instance where the fitter “worked his magic” on a “difficult job” involving an un-square opening, suggesting their team is skilled at handling complex and challenging installations.

Do they have an online shop for direct purchase?

No, Signature Window Shutters operates a bespoke service model that involves consultation, measurement, and professional fitting, rather than direct online sales of pre-made products.

How long do I have to wait for the shutters after ordering?

The website does not provide specific lead times, but one customer review mentioned having to “be patient waiting for manufacturer and fitting,” indicating there is a waiting period common to custom-made products. Does Signaturewindowshutters.co.uk Work?

What makes their ABS shutters unique?

Their ABS shutters are highlighted as being “100% waterproof,” making them an ideal choice for high-moisture environments like bathrooms where traditional wooden shutters might not be suitable.

Can I cancel my free home survey appointment?

Yes, you can cancel your free home survey appointment by contacting Signature Window Shutters directly via phone or email, ideally giving them as much notice as possible.