Based on looking at the website, Gdjones.co.uk appears to be a legitimate, independent, family-run fuel oil distribution business based in North Wales. They specialise in supplying heating oil, agricultural, and commercial fuel oils, including HVO Fuel, IHO, and Adblue, across Anglesey, Conwy, Gwynedd, and the Lleyn Peninsula. Their stated commitment to fast, reliable service, including next-day and potentially same-day deliveries for urgent needs, aligns with customer expectations for such a service. However, a deeper dive into their online presence reveals areas where the website could be significantly improved to instil greater user confidence and transparency, especially given today’s digital landscape.
Here’s an overall review summary:
- Website Design & User Experience: Minimalist, somewhat dated, and lacks modern aesthetic and intuitive navigation.
- Product Clarity: Clear on services offered (heating oil, agricultural/commercial fuels, HVO, IHO, Adblue) but could benefit from more detailed product information.
- Pricing Transparency: Offers an online quote system, which is good, but doesn’t display general pricing without an account.
- Customer Support: Provides phone and email contacts; online chat or a comprehensive FAQ section is absent.
- Trust & Credibility: Features Trustpilot integration, which is positive, but lacks further independent verifications or detailed ‘About Us’ information.
- Security: Claims secure server for payments but no visible security badges (e.g., SSL certificate display, PCI DSS compliance).
- Ethical Considerations: The core business of fuel distribution is generally permissible; however, the lack of robust transparency features on the website itself raises minor concerns from a holistic ethical standpoint where openness is highly valued.
While the business itself seems sound based on its long-standing operation and Trustpilot reviews, the website, as a primary digital interface, falls short of the comprehensive, transparent, and user-friendly experience typically expected from a trusted online platform in the UK today. The lack of detailed information on key aspects like refund policies, terms and conditions, and a robust privacy policy readily accessible on the homepage can make potential customers hesitant.
Here are some ethical and reputable alternatives for fuel distribution services, focusing on general categories given the localised nature of Gdjones.co.uk:
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- Key Features: One of the UK’s largest heating oil price comparison and ordering services, offering competitive prices from multiple suppliers. User-friendly platform, various payment options, and delivery choices.
- Average Price: Varies based on location, supplier, and oil type, but generally competitive due to comparison model.
- Pros: Wide coverage across the UK, good price comparison, easy online ordering, established reputation.
- Cons: Not a direct supplier, so service quality can vary by the chosen third-party.
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- Key Features: Specialises in forestry and firewood processing machinery, but also offers logs and wood fuel. A broader scope than just oil, appealing to different heating needs.
- Average Price: Varies significantly based on wood type, volume, and delivery.
- Pros: Focus on renewable fuel sources, good for sustainable practices, high-quality wood products.
- Cons: Not a liquid fuel supplier, so not a direct alternative for oil users.
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- Key Features: A prominent independent fuel and lubricant distributor in the UK, offering a vast range of fuels including heating oil, red diesel, and HVO. Strong focus on large-scale commercial and industrial clients but also serves domestic.
- Average Price: Requires a quote, as prices are dynamic and depend on volume and market conditions.
- Pros: Extensive product range, nationwide delivery, strong industry reputation, often caters to urgent requests.
- Cons: May be more geared towards larger orders; online ordering might be less streamlined for small domestic users compared to price comparison sites.
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- Key Features: While primarily known for petrol stations, Tesco offers fuel cards for businesses, and some larger stores might have bulk fuel delivery options or partnerships. This is a broader “fuel” category, focusing on convenience.
- Average Price: Competitive pump prices; bulk delivery pricing would require direct inquiry.
- Pros: Widespread brand recognition, loyalty programmes, convenient for everyday fuel needs.
- Cons: Not a primary home heating oil supplier; services are geared more towards vehicle fuels.
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- Key Features: Specialises in emergency fuel deliveries and bulk fuel supply across the UK. Offers red diesel, white diesel, heating oil, and more, often with same-day or next-day service.
- Average Price: Quote-based, can be slightly higher due to the premium for rapid delivery.
- Pros: Excellent for urgent fuel needs, strong focus on quick service, wide product range.
- Cons: May be less competitive for planned, standard deliveries due to its emergency service model.
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- Key Features: An independent fuel and lubricant distributor, strong presence in Scotland and parts of Northern England. Offers heating oil, red diesel, and lubricants with a focus on competitive pricing and reliable delivery.
- Average Price: Quote-based, aims to be competitive.
- Pros: Strong regional presence, focus on customer service, independent.
- Cons: Geographic coverage is not nationwide, primarily serving specific regions.
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- Key Features: While not a fuel supplier, this company offers a critical component for fuel storage: bunded fuel tanks. For anyone regularly ordering fuel, having secure, compliant storage is essential. They offer various sizes for diesel, heating oil, and other fuels.
- Average Price: Varies widely by tank size and features, typically £500-£5,000+.
- Pros: Essential for safe and compliant fuel storage, high-quality tanks, various options.
- Cons: Not a fuel supplier, but a necessary complementary product for bulk fuel users.
Find detailed reviews on Trustpilot, Reddit, and BBB.org, for software products you can also check Producthunt.
IMPORTANT: We have not personally tested this company’s services. This review is based solely on information provided by the company on their website. For independent, verified user experiences, please refer to trusted sources such as Trustpilot, Reddit, and BBB.org.
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Gdjones.co.uk Review & First Look
Upon visiting Gdjones.co.uk, the immediate impression is one of simplicity. The homepage clearly states the company’s core business: the distribution of heating oil, agricultural, and commercial fuel oils, including newer options like HVO Fuel and Adblue, across Anglesey and surrounding North Wales areas. The site highlights its family-run, independent status and over forty years of operation, aiming to convey reliability and local expertise. The design is functional but feels somewhat dated, prioritising information delivery over modern aesthetics or interactive elements. Key contact details, such as a phone number and email, are prominently displayed, alongside links to a Facebook page and Trustpilot reviews.
Initial Impressions of the Homepage
The homepage presents a clear, albeit concise, overview of services. It quickly communicates who they are and what they offer. The emphasis on “next day deliveries, and if possible, a same day service” addresses a critical customer need in the fuel distribution sector. However, the overall visual appeal is minimal, with a basic layout that doesn’t immediately grab attention. In today’s digital age, a modern, intuitive, and visually appealing website often correlates with perceived professionalism and trustworthiness.
Missing Key Information and Transparency Elements
While the site identifies its services, several elements commonly found on highly trustworthy e-commerce or service websites are notably absent or hard to find:
- Detailed ‘About Us’ Page: Beyond a brief mention of being family-run for forty years, there’s no comprehensive ‘About Us’ section detailing the company’s history, values, team, or commitment to the community. This often builds a stronger connection with potential customers.
- Comprehensive Terms and Conditions: A clear, easily accessible link to full terms and conditions is crucial for any online transaction, outlining responsibilities, service agreements, and dispute resolution.
- Privacy Policy: While a secure payment server is mentioned, a dedicated, explicit privacy policy detailing how customer data is collected, used, and protected is a fundamental requirement for online operations, especially under regulations like GDPR in the UK.
- Refund and Delivery Policies: Specific, clear policies on delivery windows, what happens in case of non-delivery, and any refund procedures are absent from the immediate view.
- Environmental Commitments: Given the nature of their business, highlighting any environmental policies, efforts towards sustainability (beyond offering HVO), or responsible practices would enhance their appeal in a conscious market.
Trustpilot Integration
A positive aspect is the visible integration of Trustpilot, with direct links to their review page. This is a strong indicator of a willingness to be transparent about customer feedback, as Trustpilot is a well-regarded independent review platform. This proactive approach to showcasing customer experiences can help build trust, though the website could do more to embed live review snippets or ratings directly on the homepage for immediate impact.
Gdjones.co.uk Features
Gdjones.co.uk offers a focused set of features primarily centred around the ordering and delivery of fuel oils. The site’s functionality is utilitarian, designed to facilitate the core transaction rather than provide an expansive digital experience.
Online Quote System
The primary functional feature of Gdjones.co.uk is its “Get A Quote” system. This allows prospective customers to:
- Create an Account: New users can register with a username and password.
- Input Details: Customers provide billing and delivery information, or simply an account number and postcode if existing.
- Obtain Live Quotes: The system then generates a live online quote based on the delivery address, presumably factoring in location, current fuel prices, and delivery logistics. This direct-to-quote model is efficient for users who know what they need.
Account Management
For existing customers, the “Log On” feature provides access to an account area. While the specifics of what can be managed within this area are not detailed on the homepage, it typically allows customers to:
- View past orders.
- Manage delivery addresses.
- Update personal details.
- Check account balances or payment history.
Payment Options
The website outlines several payment methods:
- Credit or Debit Card: Utilising a “secure server” for online payments.
- Existing Direct Debit: For approved customers, offering convenience for recurring orders.
- On Account: Also for approved customers, indicating a credit facility for businesses or long-standing clients.
Limited Content Features
Beyond transactional elements, the site offers minimal content features: Flogas.co.uk Review
- Service Area Information: Lists specific towns and regions in North Wales they serve, which is crucial for local customers.
- Product Listing: Clearly names the types of fuel offered (Heating Oil, Agricultural and Commercial Fuel Oils, HVO Fuel, IHO, Adblue). However, there is a distinct lack of detailed descriptions for these products, their uses, or their benefits. For instance, explaining what HVO Fuel is, its environmental benefits, or why a customer might choose it over traditional heating oil could add value.
- Customer Testimonials/Reviews: While linking to Trustpilot, the website doesn’t feature direct testimonials or case studies on its own pages, missing an opportunity to build trust through direct social proof.
Gdjones.co.uk Pros & Cons
Analysing Gdjones.co.uk reveals a mix of strengths grounded in its long-standing business operations and weaknesses stemming from its digital presentation.
Pros
- Clear Service Offering: The website quickly communicates its core business: local fuel distribution. This is essential for clarity and immediately lets visitors know if they’re in the right place.
- Local Focus: Serving Anglesey and surrounding North Wales areas is a strong point for local customers seeking a reliable, regional supplier. This niche focus can often mean better service and understanding of local needs compared to larger national chains.
- Established Business: The mention of “over forty years” of operation indicates a long-standing business with experience and established logistics. This longevity often translates to reliability and expertise in the field.
- Commitment to Service Speed: The promise of “next day deliveries, and if possible, a same day service” directly addresses a critical need for fuel customers, especially those facing an imminent run-out. This service commitment is a significant advantage.
- Trustpilot Integration: Linking directly to their Trustpilot reviews is a transparent move, allowing potential customers to verify the company’s reputation through an independent platform. This external validation adds credibility.
- Online Quote System: Providing an instant online quote system, even if it requires registration, streamlines the inquiry process and offers immediate pricing information, which is a convenience for customers.
- HMRC Approval: Being “approved by HMRC as a registered dealer in controlled oil” is a strong sign of legitimacy and compliance with regulatory standards for fuel distribution.
Cons
- Outdated Website Design: The aesthetic and user interface feel rudimentary and not aligned with modern web design standards. This can negatively impact user perception of professionalism and trustworthiness. A dated design might suggest a lack of investment in their online presence.
- Lack of Detailed Information: Crucial legal and operational information such as comprehensive Terms and Conditions, a detailed Privacy Policy, and clear Refund/Delivery Policies are either absent or not readily visible on the homepage or via prominent links. This lack of transparency can be a significant deterrent for new customers.
- Limited Product Descriptions: While fuel types are listed, there’s no detailed information about each product (e.g., specifications, benefits, appropriate uses for HVO Fuel or IHO). This forces customers to seek information elsewhere.
- Minimal Engagement Features: The website lacks features common on modern service sites, such as a blog, comprehensive FAQ section, live chat support, or detailed case studies. These features could answer common queries, build authority, and improve customer experience.
- No Visible Security Badges: While payment is processed via a “secure server,” the absence of visible SSL certificates or other security badges (e.g., PCI DSS compliance logos) on the payment pages or footer can raise security concerns for users accustomed to seeing such assurances.
- Lack of “About Us” Depth: The “family-run” and “forty years” mentions are good, but there’s no dedicated, in-depth ‘About Us’ section to build a stronger connection with the brand, share its story, or introduce the team.
- No Transparent Pricing (Pre-Quote): While an online quote is available, general pricing ranges or a clear explanation of factors influencing price are not transparently displayed without requiring personal information or registration. This can be a barrier for initial price comparison.
Gdjones.co.uk Alternatives
When evaluating alternatives to Gdjones.co.uk, it’s important to consider both large national players and regional specialists, as well as those offering diverse fuel types or services. The market for fuel distribution in the UK is robust, with several companies striving to offer competitive pricing and reliable delivery.
BoilerJuice: The Comparison King
BoilerJuice stands out as a leading online heating oil price comparison and ordering service in the UK. They don’t supply the oil themselves but connect customers with local and national suppliers. Championplants.co.uk Review
- Why it’s a strong alternative: Provides transparency by allowing comparison of prices from multiple suppliers in one go. This often leads to more competitive pricing for the customer. Their platform is user-friendly, and they offer a range of delivery options.
- Key differentiator: Focus on price comparison and convenience through aggregation. For customers prioritising the best price, this is often the go-to.
- Consideration: You’re ultimately dealing with a third-party supplier chosen via BoilerJuice, so delivery and service quality depend on that specific supplier.
Crown Oil: The Comprehensive Distributor
Crown Oil is a major independent fuel and lubricant distributor across the UK. They offer an extensive range of products, including heating oil, red diesel, white diesel, and the full spectrum of lubricants, catering to both domestic and large commercial clients.
- Why it’s a strong alternative: Their vast product portfolio means they can meet a wide range of fuel needs. They have a strong reputation for reliability, often offering emergency deliveries. Their nationwide reach is a significant advantage over regional suppliers.
- Key differentiator: Breadth of products and services, strong logistical capabilities for nationwide and urgent deliveries.
- Consideration: While they serve domestic customers, their primary focus might be on larger commercial accounts, and their online quoting system might be less streamlined for small domestic orders compared to aggregators.
Speedy Fuels: For Urgent Needs
Speedy Fuels specialises in rapid, often same-day or next-day, fuel deliveries across the UK. They are part of the broader Crown Oil family but specifically focus on the speed and urgency of supply.
- Why it’s a strong alternative: If Gdjones.co.uk’s promise of “same day service” is a key draw, Speedy Fuels is designed precisely for that. They cater to critical fuel needs for various sectors, including domestic heating oil.
- Key differentiator: Unmatched speed and reliability for urgent fuel requirements.
- Consideration: Due to the emphasis on speed, their pricing might be slightly higher than standard, planned deliveries from other suppliers.
Regional Specialists: Look Local
For specific areas like Anglesey and North Wales, searching for other independent, family-run local fuel distributors could yield similar benefits to Gdjones.co.uk. These often include:
- Direct communication with local teams.
- Flexible delivery schedules.
- Deep understanding of local terrain and access challenges.
- Community focus and support.
- Finding them: A simple Google search for “heating oil Anglesey” or “fuel suppliers North Wales” will reveal competitors. Checking their websites for the same transparency and service indicators (Trustpilot, clear policies, etc.) is key.
Oilfast: A Growing Independent Player
Oilfast is another independent fuel distributor with a significant presence, particularly in Scotland and expanding into Northern England. They offer heating oil, red diesel, and lubricants, priding themselves on competitive pricing and reliable service.
- Why it’s a strong alternative: Similar to Gdjones.co.uk, they are an independent business focused on customer service and competitive local pricing within their service areas.
- Key differentiator: Strong regional focus and growing presence in their operational zones.
- Consideration: Their geographical coverage might not extend to all of Gdjones.co.uk’s service area in North Wales, so checking their delivery zones is essential.
In conclusion, while Gdjones.co.uk serves a specific local market with a long-standing reputation, consumers have numerous alternatives ranging from national price comparison platforms to large-scale distributors and other regional specialists, each with their own strengths in terms of price, speed, product range, or geographical coverage. Austenlloyd.co.uk Review
How to Cancel Gdjones.co.uk Services (Information based on website’s current transparency)
Based on the publicly available information on the Gdjones.co.uk homepage and the general lack of a dedicated “Terms and Conditions” or “Customer Service” section with detailed cancellation policies, specific steps for cancelling services or an account are not explicitly outlined. This lack of transparency is a significant drawback for a modern online service.
In the absence of clear online instructions, the most practical and reliable methods for any cancellation or account closure would typically involve direct communication with the company through their provided contact channels:
Direct Communication: The Primary Method
- Phone Call: The most direct way to initiate a cancellation would be to call their listed phone number: (01248) 421333. This allows for immediate discussion, confirmation of cancellation terms, and a direct record of your request.
- Actionable Tip: When calling, ensure you get the name of the person you speak to, a reference number for your call (if applicable), and clear confirmation of the cancellation details. Note down the date and time of your call.
- Email: Sending an email to [email protected] would also be a viable option. This provides a written record of your cancellation request.
- Actionable Tip: Clearly state your account number, name, address, and the specific service you wish to cancel. Request a written confirmation of the cancellation from them. This email serves as proof of your attempt to cancel.
What to Expect (Based on industry standards, not Gdjones.co.uk specific policy)
- Notice Period: Many fuel suppliers or service providers require a notice period for account or service cancellations, especially for ongoing supply agreements or direct debit arrangements. This is typically outlined in their full terms and conditions, which are not easily found on gdjones.co.uk.
- Outstanding Balances: Any outstanding fuel deliveries or account balances would need to be settled before cancellation is finalised.
- Direct Debit Cancellation: If you have a direct debit set up, you may need to cancel it with your bank after confirming the cancellation with G D Jones & Son, but it’s crucial to confirm this with the company first to avoid any service disruptions or unexpected charges.
Why Transparency is Key
The absence of a clear, published cancellation policy on the website highlights a crucial area for improvement for Gdjones.co.uk. For consumers, readily accessible information on how to manage or terminate services is fundamental to building trust and ensuring a smooth customer experience. Modern websites often feature:
- A dedicated “FAQs” section covering common queries including cancellation.
- Clear links to “Terms and Conditions” and “Privacy Policy” in the footer or a dedicated legal section.
- Online forms or portal options for managing account changes.
In summary, while Gdjones.co.uk appears to be a legitimate business, its online presence lacks the transparent and comprehensive customer service information that would empower users to manage their accounts, including cancellations, easily and confidently. Direct communication remains the most reliable pathway. Wanthair.co.uk Review
Gdjones.co.uk Pricing
The pricing structure for Gdjones.co.uk, based on the website’s homepage, operates on a quotation model. This means that general, publicly displayed prices for their heating oil, agricultural, or commercial fuel oils are not available upfront. Instead, customers are directed to use the “Get A Quote” system.
The Quote System Explained
- Account Creation/Login: To obtain a price, a customer must first either create a new account or log in as an existing customer. This typically involves providing personal details and a delivery address.
- Live Online Quote: Once logged in and delivery information is provided, the system generates a “live online quote.” This quote is likely tailored based on several dynamic factors.
Factors Influencing Fuel Prices
For any fuel distributor, including Gdjones.co.uk, the price of fuel is influenced by a complex interplay of factors:
- Global Oil Market Prices: The primary driver is the fluctuating price of crude oil on international markets. Geopolitical events, supply and demand, and economic forecasts all play a role.
- Delivery Location: Distances from depots, ease of access, and rural surcharges can affect the final price. Delivering to remote areas might incur higher costs.
- Order Volume: Larger orders typically receive a lower per-litre price due to economies of scale in delivery and handling.
- Fuel Type: Different fuels (e.g., standard heating oil, HVO, agricultural diesel) have varying base costs due to their production and taxation.
- Delivery Speed: While not explicitly stated on the Gdjones.co.uk site for pricing, emergency or same-day deliveries often carry a premium compared to standard or flexible delivery options.
- Payment Method: Some suppliers might offer a slight discount for certain payment methods (e.g., direct debit) or charge a fee for credit card processing, though Gdjones.co.uk mentions secure server payments for cards.
- Market Competition: Local competition among fuel suppliers can also influence pricing, as businesses strive to offer competitive rates to secure customers.
- Taxes and Duties: Government taxes and duties applied to fuel significantly impact the final price. Being an HMRC-approved dealer for controlled oil means they adhere to relevant tax regulations.
Lack of Transparent Pricing Information
The absence of indicative pricing or a mechanism to get a rough estimate without creating an account is a disadvantage. Many modern fuel comparison sites or even individual suppliers provide:
- Average prices for a given postcode area.
- Historic price trends.
- A “price promise” or transparency on how their pricing is derived.
This transparency allows potential customers to quickly assess if the supplier is within their budget range without committing to an account creation process. While a live quote is specific, upfront general information can streamline a customer’s initial research.
In essence, Gdjones.co.uk operates on a personalised quote model, which is common in the fuel industry given the volatility of prices and varied delivery logistics. However, the lack of any broader pricing transparency on the homepage is a missed opportunity to engage customers early in their decision-making process. Findmypast.co.uk Review
Gdjones.co.uk vs. Competitors
Comparing Gdjones.co.uk to its competitors, particularly in the UK fuel distribution market, highlights its strengths as a local, established business but also points to areas where larger or more digitally advanced players excel.
Gdjones.co.uk: The Local Specialist
Strengths:
- Deep Local Knowledge: With over 40 years of operation in North Wales, Gdjones.co.uk likely possesses unparalleled local knowledge of terrain, access challenges, and community needs in their service areas (Anglesey, Conwy, Gwynedd, Lleyn Peninsula). This can translate to efficient and reliable deliveries.
- Personalised Service: As an independent, family-run business, they can often offer a more personalised, direct customer service experience compared to larger, more corporate entities.
- Emergency Service: The promise of same-day or next-day delivery is a critical differentiator, especially for customers in urgent need, which is often a hallmark of dedicated local providers.
- HMRC Approved: Their status as an HMRC-approved dealer for controlled oil signifies full compliance with regulatory requirements, building trust.
Weaknesses:
- Limited Geographical Reach: Their service is confined to North Wales, which means they are not an option for customers outside this specific region.
- Digital Presence: The website’s dated design and lack of comprehensive online features (e.g., detailed FAQs, robust ‘About Us’, clear legal policies) put them at a disadvantage against more digitally sophisticated competitors.
- Pricing Transparency: The requirement to create an account for a quote, without any general price indications, can be a barrier for initial price comparison.
Competitors: National Reach & Digital Prowess
1. BoilerJuice (Price Comparison Platform): Cosac.co.uk Review
- Advantage over Gdjones.co.uk: Offers unparalleled price transparency by comparing quotes from multiple suppliers, often securing the best price for the customer. Their platform is modern and user-friendly. Nationwide coverage.
- Disadvantage vs. Gdjones.co.uk: Not a direct supplier, so service quality depends on the chosen third-party. May lack the direct, local relationship Gdjones.co.uk can offer.
2. Crown Oil / Speedy Fuels (Major Independent Distributors):
- Advantage over Gdjones.co.uk: Extensive product range beyond just heating oil (e.g., various commercial fuels, lubricants). Nationwide distribution capabilities. Speedy Fuels specifically excels in guaranteed rapid emergency deliveries. Larger logistical networks.
- Disadvantage vs. Gdjones.co.uk: Can feel less personal than a local family business. Pricing for smaller domestic orders might be less competitive if they primarily cater to larger commercial accounts (though this varies).
3. Other Local/Regional Competitors:
- Advantage: Many other independent fuel suppliers exist in different regions, often offering similar benefits to Gdjones.co.uk in terms of local knowledge and personalised service.
- Disadvantage: Their digital presence and transparency can vary widely, with some facing similar challenges to Gdjones.co.uk in terms of outdated websites or limited online information.
Conclusion on Competition
Gdjones.co.uk thrives on its local specialisation, long-standing reputation, and commitment to service speed within its geographical niche. For customers in North Wales seeking a reliable, established local supplier, these are compelling advantages.
However, in the broader UK market, and particularly against national players or digitally savvy aggregators, Gdjones.co.uk’s primary challenge lies in its online presence. Modern customers increasingly value:
- Instant online information: Clear pricing, comprehensive FAQs, detailed product descriptions.
- Digital convenience: Smooth online ordering processes, visible security assurances.
- Full transparency: Easily accessible terms, privacy policies, and contact options beyond a phone number and email.
To compete effectively in the long term, Gdjones.co.uk would benefit significantly from investing in a more contemporary, informative, and user-friendly website that matches the perceived reliability of their offline business operations. Ii.co.uk Review
FAQ
How can I get a quote for fuel oil from Gdjones.co.uk?
To get a quote from Gdjones.co.uk, you need to visit their website and use their “Get A Quote” system. This typically requires you to create an account or log in if you’re an existing customer, and then provide your delivery address to receive a live online quote.
What types of fuel do Gdjones.co.uk supply?
Gdjones.co.uk supplies Heating Oil, Agricultural and Commercial Fuel Oils, including HVO Fuel (Hydrotreated Vegetable Oil Fuel), IHO (Industrial Heating Oil), and Adblue.
Where does Gdjones.co.uk deliver fuel?
Gdjones.co.uk delivers fuel to Anglesey and the surrounding areas of Conwy, Gwynedd & the Lleyn Peninsula, including specific towns such as Bangor, Llanberis, Caernarfon, Penygroes, Abersoch, Pwllheli, Porthmadog, Harlech, Blaenau Ffestioniog, Llanrwst, Betws y Coed, Colwyn Bay, Conwy, and Llandudno.
Does Gdjones.co.uk offer next-day delivery?
Yes, Gdjones.co.uk aims to offer next-day deliveries, and if possible, a same-day service for customers who have or are about to run out of fuel. Julesb.co.uk Review
Is Gdjones.co.uk a reliable fuel supplier?
Gdjones.co.uk states it is an independent, family-run business with over forty years of operation, suggesting a long-standing presence and experience in the industry. They also highlight their HMRC approval as a registered dealer in controlled oil and link to Trustpilot reviews, which are good indicators of reliability.
Can I pay by credit card on Gdjones.co.uk?
Yes, Gdjones.co.uk states that you can pay by credit or debit card using a secure server. They also offer payment options via existing direct debit agreements or on account for approved customers.
Is Gdjones.co.uk approved by HMRC?
Yes, G D Jones & Son Ltd is approved by HMRC as a registered dealer in controlled oil.
How do I create an account on Gdjones.co.uk?
To create an account on Gdjones.co.uk, you need to register a username and password via their website. You will then fill in your billing and delivery information.
What if I’m an existing customer?
Existing customers can log in using their account number and postcode to access the site and obtain a quote, or manage their account. Direct-travel.co.uk Review
Does Gdjones.co.uk have a physical location I can visit?
The website states they are “situated in North Wales” but doesn’t provide a public address for visits. As a fuel distribution business, their operations are typically focused on logistics and delivery rather than public walk-in services.
Are there any reviews for Gdjones.co.uk?
Yes, Gdjones.co.uk links to their profile on Trustpilot, an independent review platform, where you can find customer reviews.
Is HVO Fuel more environmentally friendly?
HVO Fuel (Hydrotreated Vegetable Oil Fuel) is generally considered a more environmentally friendly alternative to traditional diesel or heating oil as it is made from sustainable feedstocks and typically produces fewer harmful emissions. Gdjones.co.uk offers this fuel.
How long has Gdjones.co.uk been in business?
Gdjones.co.uk states that the company has been operating for over forty years, highlighting their long history and experience in fuel oil distribution.
What is Industrial Heating Oil (IHO)?
Industrial Heating Oil (IHO) is a fuel oil specifically formulated for industrial heating applications. While Gdjones.co.uk mentions supplying it, detailed specifications or uses are not provided on their homepage. Lllparts.co.uk Review
What is Adblue and does Gdjones.co.uk supply it?
Adblue is a diesel exhaust fluid used in diesel engines to reduce harmful air emissions. Yes, Gdjones.co.uk explicitly states that they supply Adblue as part of their fuel oil offerings.
Can I manage my past orders online with Gdjones.co.uk?
While not explicitly detailed on the homepage, a typical customer “Log On” area usually allows existing customers to view and manage their past orders, delivery information, and payment history.
Is my payment information secure on Gdjones.co.uk?
Gdjones.co.uk states that payments made by credit or debit card use a “secure server.” However, the website does not display specific security badges like SSL certificates or PCI DSS compliance logos prominently.
Does Gdjones.co.uk offer any discounts or loyalty programs?
The website’s homepage does not mention any specific discounts, loyalty programs, or promotions. Pricing is handled through their personalised quote system.
How does Gdjones.co.uk handle customer support?
Gdjones.co.uk provides a phone number (01248) 421333 and an email address ([email protected]) for customer contact. There is no indication of live chat support or a comprehensive FAQ section on their homepage. Studiocharrette.co.uk Review
What is the process for cancelling a service or account with Gdjones.co.uk?
The website’s homepage does not explicitly outline a process for cancelling services or an account. In the absence of clear online instructions, the most reliable method would be to contact them directly via their provided phone number or email address to discuss cancellation procedures.
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